THE VEHICLE'S ACCELERATOR (GAS) PEDAL RANDOMLY STOPS WORKING RESULTING IN IMMEDIATE LOSS OF SPEED AND POWER TO THE ENGINE. ACCELERATOR IS UNRESPONSIVE AND VEHICLE WILL SPUTTER/CRAWL TO 5 MPH UNTIL IGNITION IS TURNED OFF AND CAR RESTARTED. AFTER RESTART, VEHICLE RUNS NORMAL UNTIL PROBLEM OCCURS AGAIN (SOMETIMES WITHIN MINUTES). PROBLEM OCCURS RANDOMLY AS LITTLE AS 1 TIME PER TRIP TO AS MANY AS 8 TIMES IN A 25 MINUTE COMMUTE. PROBLEM OCCURRED 12 TIMES THE OTHER DAY WITH MANY OF THEM ON A MULTILANE INTERSTATE WHILE TRAVELING 65 MPH IN THE FAR LEFT LANE WITH NOWHERE TO QUICKLY PULL-OFF THE ROAD. VERY DANGEROUS WHEN IT OCCURS ON THE INTERSTATE AND YOU QUICKLY HAVE TO MANEUVER TO CHANGE LANES AND PULL OFF THE ROAD OR RISK COMING TO A STOP IN THE MIDDLE OF A BUSY HIGHWAY. THIS PROBLEM ALSO CAUSES THE VEHICLE TO SOMETIMES RUN ROUGH AND NEGATIVELY IMPACT THE EMISSIONS. THE ERROR CODE FROM THE VEHICLE'S COMPUTER IS P2112 WHICH IS RELATED TO THE THROTTLE BODY. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED IT'S AN EXTREMELY COMMON AND VERY SERIOUS PROBLEM WITH THIS VEHICLE. A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED. *TR
2010 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ON 8/11/12 WAS TRAVELING ON INTERSTATE HIGHWAY AT 65 MPH WHEN I NOTICED I WAS LOSING ACCELERATION DESPITE CONSTANT PRESSURE ON THE GAS PEDAL. THE VEHICLE WAS UNRESPONSIVE TO THE GAS PEDAL. STEERING AND BRAKES WERE RESPONSIVE FOR ABOUT 30 SECONDS. AFTER THAT 30 SECONDS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE ENGINE CONTINUED TO RUN. I COASTED TO A STOP, PUT THE VEHICLE IN PARK, AND TURNED THE CAR OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AND RAN NORMALLY. ON 8/12/12 I WAS ON THE HIGHWAY WHEN THE PROBLEM RECURRED IN THE SAME ORDER AND TIMING. THEN ON 8/30/12 I WAS AGAIN ON THE HIGHWAY WHEN THE PROBLEM RECURRED, AGAIN AROUND 65 MPH. I RESTARTED THE VEHICLE, PROGRESSED AROUND A MILE FURTHER, AND THE PROBLEM OCCURRED AGAIN. RESTARTED, AND THE PROBLEM OCCURRED AGAIN, AROUND 65 MPH, ABOUT 30 MILES LATER. AT THIS TIME I NOTICED THE "WRENCH" LIGHT WAS ON AS I COASTED TO A STOP. I RESTARTED, TURNED AROUND TOWARD HOME, AND THE PROBLEM RECURRED AGAIN. AT THIS TIME I SAW THE "WRENCH" LIGHT AND THE POWERTRAIN WARNING LIGHT WERE BOTH ON. I TURNED THE VEHICLE OFF, RESTARTED, AND WAS ABLE TO DRIVE 70 MILES HOME WITHOUT ANY ADDITIONAL OCCURRENCES. AS OF TODAY THE PROBLEM HAS OCCURRED SIX TIMES. I MADE AN APPOINTMENT WITH MY LOCAL DEALERSHIP THIS MORNING FOR 8/14/12. *TR
MULTIPLE NOISES STARTED TO OCCUR. THE FIRST WAS A CRACKING NOISE WHEN ACCELERATING, SECOND CAME A CLICKING NOISE WHILE BRAKING AND THEN A HOWLING SOUND. THE CRACKLING NOISE HAS YET TO BE DISCOVERED, THE CLICKING WAS THE DRIVE SHAFT AND ROTORS. THE HOWLING NOISE IS SUPPOSEDLY THE TRANSFER CASE. ADDITIONALLY, THE GEARS DO NOT SEEM TO CATCH BETWEEN 50-65MPH. *TR
TWICE, VEHICLE WENT INTO "LIMP MODE" AND FAILED TO ACCELERATE, ONCE WHILE STOPPED AT A TRAFFIC SIGNAL, AND A SECOND TIME WHEN TURNING ONTO ANOTHER ROADWAY. THE ENGINE WOULD ONLY IDLE AND WE HAD TO PULL OUT OF MOVING TRAFFIC AND SHUT DOWN THE ENGINE FOR A MINUTE AND THEN RESTART. IT WOULD THEN RUN FINE. GUESSING THE THROTTLE COMPUTER HAD TO REBOOT TO FUNCTION AGAIN. *TR
WHILE DRIVING 65 MPH ON A VERY BUSY FREEWAY AND WITHOUT ANY WARNING THE VEHICLE JERKED AND IMMEDIATELY LOST POWER. THE ENGINE DID NOT SHUT OFF BUT THERE WAS NO RESPONSE FROM THE ACCELERATOR. FORTUNATELY WE WERE ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WOULD NOT GO MORE THAN 5 MPH. THE WRENCH WARNING LIGHT (FOR POWER TRAIN ISSUES) CAME ON. WE TURNED OFF THE CAR AND WAITED 10 MINUTE AND RESTARTED THE CAR. THE WRENCH LIGHT DID NOT COME ON AND WE WERE ABLE TO DRIVE IF OFF THE HIGHWAY TO THE DEALER. THE DEALER ADVISED THE THROTTLE BODY HAD FAILED AND SINCE THE CAR WAS 4,500 OVER THE 36,000 MILE WARRANTY LIMIT IT WAS NOT COVERED. THE DEALER REPLACED THE THROTTLE BODY. IF THE DRIVER WERE LESS EXPERIENCED AND HAD A FAILURE ON A BUSY FREEWAY AT NIGHT THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. THIS IS A SERIOUS SAFETY DEFECT THAT SHOULD BE RECALLED. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. *TR
A/C NOT COOLING, AFTER CHECKED BY DEALER I WAS TOLD THE COMPLETE SYSTEM WAS DAMAGED BY COMING APART FROM THE INSIDE OUT. COMPLETE A/C AND LINES REPLACED. OK FOR ABOUT 8 WEEKS, NOW SAME PROBLEM NO A/C AND DEALER WILL NOT STAND BEHIND THEIR WORK, NOR WILL FORD MOTOR. THEY WANT ME TO PAY AGAIN TO HAVE UNIT CHECKED AND THEY ARE NOT EVEN WILLING TO GIVE ME A LOANER FOR THE 3 DAYS THEY CLAIM IT IS GOING TO TAKE THEM TO FIND THE PROBLEM. FORD STATES I HAVE TO PAY FOR THE CHECK AND THEY ARE UNSURE IF THEY WILL HELP ME PAY TO THE REPAIRS AGAIN. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING 5 MPH THE POWER STEERING ASSIST FAILED, CAUSING THE STEERING WHEEL TO SPIN OUT OF CONTROL. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WITH THE STEERING LOSS AND CRASHED INTO A POLE. THE CONTACT SUSTAINED HEAD AND ARM INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT A BAD ODOR WAS EMITTING FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS MOLD IN THE EVAPORATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 34,531.
WHILE TRAVELING AT A SPEED OF APPROXIMATELY 65MPH MY 2010 FORD ESCAPE FAILED TO ACCELERATE. MY SPEED DROPPED TO A CRAWL AND I WAS FORCED TO DRIFT TO THE BREAKDOWN LANE. AT THIS POINT THE CAR WAS JERKING BACK AND FORTH AND WOULD NOT MOVE FORWARD. I TURNED OFF THE CAR AND RE-STARTED, AND DROVE NO MORE THEN 45 MPH TO MY DEALERSHIP. ABOUT 1 WEEK AFTER THE FIRST OCCURRENCE, IT HAPPENED AGAIN AT A VERY LOW SPEED, APPROXIMATELY 25 MPH. I AGAIN PULLED OVER AND NOTICED A WRENCH ILLUMINATED ON THE CONTROL PANEL. AGAIN I BROUGHT THE VEHICLE TO THE DEALERSHIP, NO RESOLUTION. THE DEALERSHIP IS NOW ASKING ME TO DRIVE THE VEHICLE WITH A DIAGNOSTIC DEVICE ATTACHED TO CAPTURE DATA AT THE NEXT FAILURE. THIS IS A VERY SERIOUS SAFETY CONCERN! I AM CONCERNED THAT THIS SUDDEN LOSS OF ACCELERATION WILL RESULT IN AN ACCIDENT AND POSSIBLE INJURY. *TR
WHILE DRIVING AT APPROX 45MPH, MY 2010 FORD ESCAPE SUDDENLY STOPPED ACCELERATING AND THE CAR SLOWED TO A CRAWL IN THE MIDDLE OF TRAFFIC. THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION AND GET THE CAR INTO A PARKING LOT. I HAD THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME MY THROTTLE HAD TO BE REPLACED. THE CAR GAVE NO INDICATION OF A PROBLEM PRIOR TO THIS. *TR
DRIVING ON FREEWAY AT 70 MPH. LOST DRIVE POWER AS IF TRANSMISSION HAD DISCONNECTED (EVEN THOUGH TRANSMISSION SHIFTER WAS IN DRIVE MODE) AND "WRENCH" LIGHT CAME ON. TACHOMETER SHOWED ABOUT 1100 RPM. PUSHING THE ACCELERATOR PEDAL DOWN DID NOT INCREASE ENGINE RPM. COASTED TO SHOULDER. TURNED OFF IGNITION AND RESTARTED THE VEHICLE, IMMEDIATELY. VEHICLE STARTED UP AND DROVE NORMALLY. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,200.
MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MON
THE CAR LITERALLY DIED WHILE DRIVING. I PULLED OVER (COASTED MORE LIKE), TURNED OFF THE ENGINE AND THEN TRIED TO RESTART (IT DID). THEN IT DID THE SAME THING AN HOUR LATER. I WAS TOLD BY A TRUSTED MECHANIC IT'S LIKELY A DEFECTIVE THROTTLE BODY ASSEMBLY (TBA) AND THAT THERE'S A NOTE IN THE DATABASE INDICATING THERE MIGHT BE A PROBLEM. I WON'T KNOW FOR SURE UNTIL IT'S REPLACED ON THURSDAY. I CALLED FORD AND THEY SAID IT'S POSSIBLE IT COULD BE COVERED UNDER THEIR 60,000/5YR POWER TRAIN WARRANTY BUT THAT A DEALER MIGHT SAY IT'S UNDER THE 3 YR WARRANTY AND THUS PASSED COVERAGE. I WENT TO A NEARBY FORD DEALERSHIP AND SURPRISE, SURPRISE IT'S NOT COVERED. HOW CAN A CAR LITERALLY DYING WHILE ON AN INTERSTATE HIGHWAY NOT BE DUE TO A DEFECTIVE PART?! IT'S A 2010 MODEL. I'VE GOT LESS THAN 50,000 MILES ON IT. ALSO THE EMISSIONS WARRANTY BOOK SPECIFICALLY LISTS THE TBA AS COVERED AND IT'S NOT LIMITED TO 3 YEARS. THIS LOOKS LIKE AN ACCIDENT WAITING TO HAPPEN. IT'S NOT A MINOR PROBLEM LIKE THE AIR CONDITIONING GOING OUT. AND I DON'T THINK THIS IS AN ISOLATED INCIDENCE IF THERE IS SUFFICIENT CONCERN THAT A MECHANIC CAN SEE A WARNING ON THE PART. HOPE I'M WRONG. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
A LIGHT IN THE SHAPE OF A WRENCH SUDDENLY APPEARS ON THE DASHBOARD OF THE CAR. THE CAR GOES IMMEDIATELY INTO NEUTRAL BUT ENGINE KEEPS RUNNING. MANAGED TO GET TO SHOULDER AND TURNED OFF CAR. WAITED AND RESTARTED. THIS WAS THE THIRD TIME IT HAPPENED, BUT THE FIRST TIME IT HAPPENED ON A HIGHWAY, CREATING A POTENTIALLY DANGEROUS SITUATION. EACH TIME, THE LOCAL FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AND KEPT THE CAR FOR SEVERAL WEEKS. THEY'VE NEVER BEEN ABLE TO FIND OUT WHAT IS CAUSING THIS. *TR
DRIVING ON FREEWAY, BETWEEN 4PM AND 5PM, 40MPH. WRENCH LIGHT CAME ON AND PRESSING GAS PEDAL RESULTED IN NO FORWARD MOMENTUM OR RESPONSE FROM THE RPM GAUGE. PULLED OVER COASTING, NO FURTHER RESPONSE FROM THE GAS PEDAL IN PARK OR NEUTRAL. RESTARTED CAR, PROCEEDED NORMALLY. HAPPENED AGAIN A MONTH LATER, SAME SPEED, SAME TIME OF DAY. TOOK CAR TO THE DEALER. THEY WERE ABLE TO IDENTIFY THE ISSUE (THROTTLE BODY) RIGHT AWAY FROM MY DESCRIPTION. THE THROTTLE BODY WAS REPLACED, NO FURTHER ISSUES. I HAVE SEEN SEVERAL COMPLAINTS VIA THE INTERNET REGARDING THE SAME ISSUE. ISSUE WAS REPLICATED IN A NON-RELATED VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=6HKMOS9POHU. *TR
WHILE DRIVING AT 35MPH IN THE CITY, THE CAR LOST ALL POWER, WHILE IT WAS ABLE TO STEER AND BRAKE, THE GAS PEDAL DID NOT WORK, RPM SLOWED TO 500 AND THE CAR COASTED TO A STOP. THE WRENCH WARNING LIGHT TURNED ON. I TURNED OFF THE IGNITION AND WHEN I RESTARTED THE CAR, IT RAN WELL. THE SAME SITUATION AND SEQUENCE OCCURRED 24 HOURS LATER. I TOOK THE CARE TO A LOCAL FORD DEALER WHO SAID THAT THE COMPUTER REVEALED NO ISSUES. THEY KEPT THE CAR AND WERE ABLE TO EXPERIENCE THE LOSS OF POWER ON A TEST DRIVE. ACCORDING TO THE MECHANIC, THE COMPUTER SHOWED NO ERROR CODE BUT THEIR READINGS REVEALED ERRATIC READINGS WITH THE MASS AIR SENSOR. THEY REPLACED IT BUT TOLD ME THAT THE SENSOR ITSELF DID NOT SEEM OT BE MALFUNCTIONING. THE DEFECT CAUSED A POTENTIAL DANGEROUS SITUATION. WITHOUT POWER, THERE WOULD BE NO WAY TO GET OUT OF THE WAY OF TRAFFIC. I WAS FORTUNATE THAT THE ROAD WAS QUIET AND I COULD COAST FROM THE INSIDE LANE TO THE SIDE OF THE ROAD WITHOUT BEING HIT BY ANOTHER VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED WHILE DRIVING AT ALL SPEEDS AND WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO FIGURE OUT HOW TO REPAIR THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH SYMBOL WARNING LIGHT ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND ALTHOUGH THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STOPPED AND TURNED THE VEHICLE OFF, RESTARTED AND THE FAILURE WAS RESOLVED MOMENTARILY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS LOCATED AT THE ELECTRONIC THROTTLE CONTROL. THE VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE BODY AND RELAY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED. THE CURRENT MILEAGE WAS 42,000. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
DRIVER WAS ACCELERATING AT 35 MPH AND 2010 FORD ESCAPE ENGINE BECAME NON-RESPONSIVE. ATTEMPTS TO PRESS THE ACCELERATOR WERE UNPRODUCTIVE. POWERTRAIN LIGHT CAME ON. VEHICLE COASTED TO SHOULDER OF ROAD AND WAS TURNED OFF AND RESTARTED. POWERTRAIN LIGHT WENT OUT UPON RESTARTING. VEHICLE INSPECTION AT FORD DEALER REVEALED NO PROBLEMS. THREE DAYS ALTER, SAME INCIDENT HAPPENED WITH A DIFFERENT DRIVER. THE EXPERIENCE WAS DESCRIBED AS THE GAS PEDAL BEING DISENGAGED FROM THE ENGINE. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A POPPING SOUND IN THE TRANSMISSION WHENEVER HE WOULD SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WERE NOT LIABLE. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 117,000.
I WAS GOING APPROX. 30 - 35 MPH AND MY CAR STARTED JERKING AND SPUTTERING AS IF IT WERE OUT OF GAS THEN JUST DIED IN THE MIDDLE OF AN INTERSECTION. MY HUSBAND HAD TO PUSH ME ACROSS THREE LANES OF TRAFFIC TO A STATION WHERE WE BOUGHT GAS. THE CAR STARTED RIGHT UP SO WE WENT CONTINUED ON WITH OUR BUSINESS. WE GOT ON THE INTERSTATE AND WAS GOING ABOUT 65 MPH AND THE SAME THING HAPPENED. I GOT IT ON THE SHOULDER AND IT DIED AGAIN SO WE CALLED THE EXTENDED WARRANTY CO. (WHICH CHARGED ME AN ADDITIONAL $200 DEDUCTIBLE ON TOP OF THE COST OF THE WARRANTY) AND THEY HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH WAS ON THE OTHER SIDE OF THE INTERSTATE. MY SISTER HAS THE SAME CAR (ONLY A YEAR NEWER) AND THE EXACT SAME THING HAPPENED TO HER WHILE SHE WAS ON VACATION IN INDIANA. IN RESEARCHING THE INCIDENT WE DISCOVERED THIS IS A VERY COMMON PROBLEM IN THE ESCAPE. THE MECHANIC AT THE FORD DEALERSHIP WHERE SHE HAD HER CAR TOWED TO MADE THE STATEMENT THAT HE HAS BEEN WAITING FOR TWO YEARS FOR A RECALL ON THIS PART. IF THIS IS A COMMON ISSUE THEN WHY HASN'T FORD ISSUED A RECALL (RECALL EVEN A FORD MECHANIC IS WAITING FOR)? IN RESEARCHING WE ALSO DISCOVERED ANOTHER ISSUED WITH THE BACK WINDOW EXPLODING. I DO NOT FEE SAFE DRIVNG MY ESCAPE (WHICH I ABSOLUTELY LOVE). I AM READY TO TRADE IT IN <SIGH>. OH, AND THE MECHANIC ALSO SAID THE PART HE REPLACED WAS THE EXACT SAME PART AS THE ONE THAT WAS ORIGINALLY IN THE CAR. WHEN ASKED WHAT IS TO KEEP THIS FROM HAPPENING AGAIN AND HE SAID "NOTHING BEC
I HAD JUST ENTERED THE INTERSTATE AND WAS ACCELERATING UP TO SPEED. SUDDENLY THERE WAS NO POWER, A LIGHT ON THE DASH CAME ON AND THERE WAS A SIGNAL. I PULLED OFF TO THE SIDE OF THE INTERSTATE AND WAITED ABOUT 30 SECONDS. THE VEHICLE RESTARTED AND I WENT ON WITH MY BUSINESS. LATER THAT DAY THE SAME THING HAPPEND AT A STOP LIGHT. WHEN I GOT HOME I CONTACTED THE LOCAL FORD DEALER. THEY SAID IT WAS THE THROTTLE BODY AND IT WAS OUT OF SPECIFICATIONS BY 8 OR 9 PERCENT. THEY ALSO STATED IT WAS NOT COVERED BY THE WARRENTY. I TOLD THEM IT WAS A CPO VEHICLE THAT I HAD PURCHASED 3 DAYS BEFORE. I PAID THE BILL AND MY DEALER REIMBURSED ME THE $100 DEDUCTABLE DUE TO THE FIRST DEALER FILING THE PAPERWORK INCORRECTLY. I HAVE HAD NO PROBLEMS WITH IT SINCE AND IT NOW HAS 48,000 MILES ON IT. *JS
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE WOULD JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SENSORS AND TRANSMISSION WOULD NEED REPROGRAMMING. THE VEHICLE WAS REPAIRED BUT THE VEHICLE WOULD SHIFT EXTREMELY HARD AND WOULD NOT ACCELERATE AFTER THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER REPROGRAMMED THE SENSORS AND TRANSMISSION AGAIN, BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 35,151.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH IN REVERSE, THE STEERING WHEEL UNEXPECTEDLY SEIZED WITHOUT WARNING. THE STEERING WHEEL WAS MANEUVERED NUMEROUS TIMES AND THEN EVENTUALLY RELEASED. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AS A DEFECTIVE THROTTLE BODY ASSEMBLY COVER. THE FAILURE RECURRED APPROXIMATELY TWENTY-FIVE TIMES. THE DEALER MADE AN UPDATE TO THE VEHICLE'S COMPUTER SOFTWARE AND THE FAILURE SEEMED TO BE RESOLVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 41,438 AND THE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH WHEN THE VEHICLE LOST ACCELERATION. THE VEHICLE THEN IDLED AND WOULD NOT ACCELERATE OVER 15 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 2,800 UPDATED 7/9/12 *CN THE DEALER DETERMINED THE PROBLEM WAS A FAULTY ELECTRONIC THROTTLE BODY. UPDATED 07/10/12
I TOOK MY 2010 FORD ESCAPE 4 CYLINDER AUTOMATIC TRANSMISSION 2WD VEHICLE IN DUE TO THE NHTSA RECALL NOTICE FOR THE TRANSMISSION. EVEN BEFORE I GOT THE RECALL NOTICE I NOTICED THAT 1 TIME OUT OF 10 WHEN I ENGAGED MY CAR FROM PARK TO DRIVE THAT THE CAR WOULD SHAKE VIOLENTLY ( LIKE, SOMEONE JUST HIT MY CAR WITH THEIR CAR ). IN ADDITION, OFTEN, I WOULD NOTICE THAT THE VEHICLE WOULD NOT SWITCH GEARS IN A CLEAN AND PROPER FASHION. SO, WHEN I GOT THE RECALL NOTICE, I THOUGHT THIS WILL BE FIXED. AFTER GETTING THE CAR BACK FROM THE FORD DEALERSHIP AND THEM SAYING NOTHING WAS WRONG WITH THE VEHICLE AND THE MY CAR WAS NOT EFFECTED BY THE RECALL, I STILL HAD THESE SAME ISSUES ALL THE WHILE. WELL, ON MAY 8, I WAS DRIVING HOME AND THE "WRENCH" LIGHT (POWERTRAIN FAULT INDICATED/DETECTED ! ) CAME ON THE DISPLAY/INSTRUMENT PANEL. IN ADDITION, I NOTICED THAT THE TRANSMISSION WAS ALSO NOT RUNNING THAT WELL. I TOOK IT INTO THE DEALERSHIP AND DROPPED IT OFF RIGHT AWAY THAT NIGHT. IT HAS BEEN 5 DAYS AND THE WORK IS STILL NOT DONE. MY SERVICE ADVISOR TELLS ME THAT IT IS THE VALVE BODY THAT NEEDS TO BE REPLACED. HE SAID PERHAPS ON WEDNESDAY IT WILL BE DONE. *JS
I WAS DRIVING ON THE INTERSTATE AT ABOUT 80 MPH AND SUDDENLY MY CAR JERKED, AND LOST ALL CONTROL OF ACCELERATION. MY CAR WENT FROM 80-15 IN JUST A MATTER OF SECONDS. NO MATTER HOW HARD I PRESSED THE GAS, I COULD NOT ACCELERATE. THANKFULLY I WAS IN THE FAST LANE AND WAS ABLE TO COAST TO THE SHOULDER. THE CHECK ENGINE LIGHT WAS ON. I TURNED MY CAR OFF AND A FEW MINUTES LATER I WAS ABLE TO DRIVE IT AGAIN. VERY SCARY. MY CAR IS AT THE SHOP NOW AND AS OF YESTERDAY THEY HAVEN'T FOUND A PROBLEM. I HAVE RESEARCHED IT AND TOLD THEM IT SOUNDS LIKE THE THROTTLE BODY IS BAD. THERE HAVE BEEN NUMEROUS OF COMPLAINTS. THIS IS EXTREMELY DANGEROUS AND FORD SHOULD HAVE A RECALL IMMEDIATELY. IT'S A SHAME I'M TERRIFIED OF DRIVING MY TWO YEAR OLD AROUND IN MY TWO YEAR OLD CAR. *TR
THE LIFT GATE ON THIS VEHICLE HAS STARTED TO RUST AT THE LOWER SEAM. RUST IS OCCURRING FROM BETWEEN THE PANELS OF THE SEAM. PAINT BUBBLING UP FROM UNDERNEATH. JUST 2 YEARS OLD. *TR
WHILE DRIVING DOWN THE ROAD THE ESCAPE JUST SHUT OFF WITHOUT WARNING. I PUT IT IN PARK AND IT STARTED AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND A REASON. IT HAPPENED AGAIN ON THE 8TH OF APRIL WHEN DRIVING TO WORK I JUST GOT OFF THE HIGHWAY TO AN EXIT RAMP AND IT SHUT OFF AGAIN. I PUT IT IN PARK AND IT STARTED BACK UP AND SHUT OFF AGAIN JUST OVER A MILE DOWN THE ROAD. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG WITH THE ESCAPE. *TR
WHILE MAKE A MOVING LEFT HAND TURN... ENGINE STOPPED RUNNING. AS I CAME OUT OF THE TURN & STARTED TO TRY TO ACCELERATE I QUICKLY REALIZED I HAD NO ENGINE POWER... DRIFTED FOR ABOUT 50 YARDS & PULLED OVER TO THE SIDE OF THE STREET. TRIED TURNING ENGINE ON... VEHICLE STARTED RIGHT UP. WENT ON MY WAY. THE NEXT DAY I TOOK THE ESCAPE STRAIGHT DOWN TO OUR FORD DEALERSHIP. FORD RAN A BUNCH OF TESTS BUT COULD NOT FIND ANYTHING WRONG. I AM AFRAID TO LET MY WIFE DRIVE THE VEHICLE NOW (HER VEHICLE) BECAUSE OF THIS SITUATION. I HAVE BEEN DRIVING SINCE I WAS 11 YEARS OLD. I AM NOW NEARLY 40. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS SITUATION. I LOOKED ALL AROUND THE STEERING WHEEL/ETC. TRYING TO FIGURE OUT IF THERE WAS SOME WAY I COULD HAVE TURNED OFF THE ENGINE (BESIDES THE KEYS)... I CANNOT SEE ANY OTHER POSSIBILITY... THE VEHICLE WAS STILL IN "DRIVE" & THE FUEL TANK WAS MORE THAN HALF FULL. THE VEHICLE KEY IN THE IGNITION WAS STILL TURNED ON WHEN THIS HAPPENED. I CANNOT SAY FOR SURE THAT THE POWER STEERING WAS ABSENT WHEN THE ENGINE INITIALLY TURNED OFF... DID I STILL HAVE A VERY SMALL AMOUNT OF ENGINE POWER?... I DO NOT KNOW... BUT I COULD NOT ACCELERATE. PLEASE CONTACT ME GUYS IF YOU CAN HELP ME WITH THIS... THANK YOU. *JS
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE WINDSHIELD GLASS WOULD BREAK WITH THE SLIGHTEST IMPACT. THE VEHICLE WAS TAKEN TO A GLASS MECHANIC WHO ADVISED THE CONTACT THAT THE WINDSHIELD GLASS WAS REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 21,643. *JS UPDATED 5/11/12 *CN CONSUMER STATED THIS VEHICLE WINDSHIELD CRACKED EASIER THAN OTHER VEHICLES OWNED. GLASS MECHANIC STATED WINDSHIELD SHOULD BE ANGLED NOT STRAIGHT. DEALER APOLOGIZED AND THAT ALL COST WERE HER RESPONSIBILITY. UPDATED 6/7/12 *SD
BOTH REAR QUARTER PANELS RUSTED, WHEN PAINT REMOVED PIN HOLES THROUGHOUT METAL--DEFECTIVE METAL. ENTIRE QUARTER PANELS HAVE TO BE REPLACED. ALSO RUST ON LIFT GATE. *JS
2010 FORD ESCAPE BACK HATCH AND WINDOW FAIL TO OPEN. THIS IS A KEYLESS WINDOW AND HATCH. FORD DEALERSHIP WANTS TO CHARGE 380.00 TO REPAIR. FORD DOES NOT HAVE A MANUAL OR SECONDARY SYSTEM TO OPEN THE BACK HATCH AND/OR WINDOW. THIS FAIL HAS RENDERED THE BACK PORTION OF THE ESCAPE USELESS. IN AN EMERGENCY, A SECONDARY MANUAL OPENING DEVICE FROM THE INTERIOR AND EXTERIOR NEEDS TO BE RETRO-FITTED, AFTER MARKET BY FORD. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAS NO INTEREST IN RESOLVING THIS OBVIOUS ENGINEERING BLUNDER. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND SUDDENLY, THERE WAS HESITATION AND A VIOLENT JERKING MOTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V222000 (POWER TRAIN: AUTOMATIC TRANSMISSION) YET, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE. THE TRANSMISSION VALVE BODY WAS REPLACED ON ONE OCCASION AND THE BURNED CLUTCH AND TRANSMISSION DRUMS WERE REPLACED AT A DIFFERENT TIME. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 864.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT ANY SPEED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY THAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT MILEAGE WAS 54,000 AND THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
I WAS SHUTTING THE TAILGATE WHEN THE BACK GLASS JUST SHATTERED. IT WAS 15 DEGREES OUTSIDE. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE REAR LIFTGATE WINDOW EXPLODED. THE CONTACT FOUND A TECHNICAL SERVICE BULLETIN UNDER SERVICE BULLETIN NUMBER: TSB-11-2-9 (VISIBILITY:GLASS, SIDE/REAR) BUT WAS TOLD BY THE MANUFACTURER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,400 AND THE CURRENT MILEAGE WAS 26,000.
MOVED SOME ITEMS FROM REAR OF VEHICLE TO BACK SEAT AREA. CLOSED LIFTGATE, THEN CLOSED REAR PASSENGER DOOR. REAR LIFTGATE GLASS SHATTERED A FEW SECONDS LATER. BOTH WINDOW SHOCKS SHOT OUTWARD. GLASS LANDED BOTH INSIDE AND OUTSIDE OF VEHICLE. I TOOK PHOTOS WITH MY CELL PHONE. *KB
WHEN REFUELING THE VEHICLE, A STRONG FUEL ODOR IS PRESENT AND ABOUT A QUART OF FUEL LEAKS FROM UNDER THE VEHICLE. THIS LEAK DOES NOT COME FROM A SPILLAGE AT THE PUMP HANDLE AND FILLER TUBE. THIS HAPPENS EVERY TIME I REFUEL. OBVIOUSLY THIS IS A DANGEROUS FIRE HAZARD! *TT
I WAS TRAVELING DURING THE HOLIDAYS AND WENT TO A CAR WASH. WHEN THE ATTENDANT WENT TO CLOSE THE REAR LIFT GATE THE BACK WINDOW GLASS EXPLODED OUTWARD AND COMPLETELY SHATTERED. I HAVE HAD THE WINDOW REPLACED AT MY EXPENSE WITH THE REVISED WINDOW COMPONENTS LISTED IN THE FORD TSB 11-2-9. THE CAR WASH PROVIDED ME WITH SECURITY CAMERA FOOTAGE OF THE INCIDENT. *TR
THE VEHICLE JERK AND LUNGES AT DIFFERENT SPEEDS. SHIFTS HARD DURING HIGHWAY DRIVING AND LUNGES AND JERKS VERY VIOLENTLY DURING TAKE-OFF AT RANDOM TIMES. THIS VEHICLES HAS BEEN TAKEN BACK TO THE FORD DEALERSHIP FOR REPAIR ON FOUR DIFFERENT OCCASIONS WITH NO SUCCESS FOR REPAIR. EVEN MORE AGGRAVATING IS THAT WHEN TAKEN TO THE DEALERSHIP FOR REPAIR THEY EXPECT YOU TO REPLACE THE GAS IN THE LOANER WHICH IS NOT EVEN CLOSE TO AS NICE OF A CAR THAT YOU ARE HAVING REPAIRED YET THEY DO NOT REPLACE YOUR GAS OUT OF YOUR CAR. VERY FRUSTRATING. THE MECHANICS ACT LIKE THEY HAVE NO IDEA WHAT IS WRONG WITH THE VEHICLE AND HAVE TRIED VARIOUS THINGS TO FIX IT TO NO AVAIL. SOMETIMES THE VEHICLE JERKS SO HARD IT GIVES YOU WHIPLASH. *TR
THE GLASS ON THE DRIVER'S SIDE DOOR OF MY VEHICLE HAS MANY VERTICAL SCRATCHES - MORE AS I USE THE WINDOW. I AM FEARFUL THAT AS TIME PASSES THESE SCRATCHES WILL IMPAIR MY VIEW. I HAVE READ OF MANY OWNERS HAVING THE SAME PROBLEM AND AT LEAST ONE IN WHICH THE GLASS SPONTANEOUSLY 'SPIDER WEBBED'. I HAVE CONTACTED THE LOCAL FORD DEALER AS WELL AS FORD CUSTOMER CARE REGARDING THIS ISSUE AND BECAUSE THE VEHICLE IS OUT OF WARRANTY FOR THAT COMPONENT THEY WILL NOT REPAIR. THEY WILL NOT EVEN ALLOW A FIELD REPRESENTATIVE TO HAVE A LOOK. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN - TSB 10-25-5 THAT DESCRIBES THE PROBLEM I AM EXPERIENCING AND THE REPAIR PROCEDURES. CURRENTLY THERE ARE NUMEROUS SCRATCHES ON THE DRIVER'S SIDE AND A FEW ON THE PASSENGER SIDE (PASSENGER WINDOW IS USED LESS FREQUENTLY). THERE ARE NUMEROUS COMPLAINTS REGARDING WINDOW GLASS - HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2010/FORD/ESCAPE/WINDOW+GLASS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/ESCAPE/VISIBILITY/PROBLEM.ASPX. I AM CONTACTING YOU BECAUSE I FEEL THIS AND OTHER GLASS PROBLEMS ARE A SAFETY ISSUE AND SHOULD BE RECALLED AND REPAIRED BY FORD.PLEASE HELP TO FIX THESE PROBLEMS AND MINE. THANK YOU, *TR
I WENT TO CLOSE THE REAR AND WENT IT SHUT, THE REAR WINDOW EXPLODED SHATTERING GLASS AND SENDING IT ABOUT 15 FEET FROM THE VEHICLE, NO UNNECESSARY FORCE WAS USED IN CLOSING THE HATCH, NOTHING WAS BLOCKING IT OR ANYTHING. BOUGHT THIS VEHICLE IN OCTOBER 2011. THIS HAPPENED JAN. 13, 2012. JUST CLOSED THE HATCH AND BOOM, GLASS WENT EVERYWHERE. *TR
SUBJECT: REAR WINDOW "EXPLODED". I CLOSED THE TAILGATE, NOT THE WINDOW, AND BY THE TIME I WAS 2-3 STEPS AWAY, THE WINDOW "EXPLODED". THE CAR WAS PARKED FOR ABOUT AN HOUR BEFORE OPENED AND I CLOSED THE TAILGATE DOOR, THEN THE WINDOW CHATTERED INTO PIECES THAT FLEW IN ALL DIRECTIONS. I ONLY OPENED AND CLOSED THE DOOR, I DID NOT OPERATE OR TOUCH THE WINDOW BUT IT CHATTERED. IT WAS THE FIRST AND ONLY DOOR I HAD OPENED WHEN IT HAPPENED. GLASS FLEW IN ALL DIRECTIONS IN LITTLE PIECES LIKE 8 FEET AWAY ON THE OUTSIDE AND LIKE 3 FEET ON THE INSIDE. THE SOCK ABSORBERS ARE STICKING OUT OF THE WINDOW AND ARE TOO HARD TO RETRACT AND CAN'T BE PUT BACK INSIDE THE CAR. THE REAR WIPER ASEMBLY IS HANGING AND THE HEATER ELEMENTS ARE DANGLING TOO. THE OUTSIDE TEMPERATURE WAS AROUND THE 40'S AT AROUND 10:40 PM. NOTHING COULD'VE TOUCHED THE GLASS AT THE TIME OF CLOSING DOOR SINCE I ONLY HAD A CHARCOAL BAG LAYING FLAT ON THE CARGO AREA WITH A SMALL BOX OF ALUMINUM FOIL, A SMALL TOOLBOX (LIKE 4" X 8" X 12"), ALSO LAYING FLAT ON THE CARGO AREA FLOOR, AND A SMALL BLANKET. *TR
AT STOP OR IDLE, ENGINE SURGES, HESITATES, STALLS, SMELL GAS, CHECK ENGINE LIGHT COMES ON. TOOK ESCAPE TO DEALER. DEALER SAYS ITS THE PURGE VALVE AND EVAP CANISTER. PURGE VALVE FAILED AND RAW GAS FILLED EVAP CANISTER. DEALER SAYS ITS OUT OF WARRANTY, THERE'S NOTHING THEY CAN DO. THIS HAS BEEN A KNOW PROBLEM SINCE 2006, TSB BULLETIN 11-3-22, PART # 9U5Z-9C915H-PURGE VALVE, PART # 9R3Z-9C985-B EVAP CANISTER. FORD HAS DONE NOTHING TO CORRECT THE ISSUE. THEY REPLACED THE DAMAGED PARTS WITH THE SAME PARTS WITH NO FIX FOR THE SPILLAGE OF RAW FUEL, ON THE GROUND, IN THE AIR, ON THE VEHICLE. THIS RAW FUEL SITUATION COULD CAUSE A FIRE OR EXPLOSION AT ANY TIME. YET FORD SAYS ITS NOT AN EMISSION ISSUE AND THE VEHICLE IS OUT OF WARRANTY. THE FORD FORUMS ON THE INTERNET ARE FULL OF COMPLAINTS FOR THE SAME RAW FUEL SPILLAGE. DOES SOMEONE HAVE TO DIE BEFORE FORD ADMITS THEY HAVE A DESIGN PROBLEM AND FIXES IT??? THIS SAME ISSUE IS ALSO RELATED TO THE 2010-12 FUSION. *TR
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. ONCE THE CONTACT WAS ABLE TO GET THE VEHICLE INTO GEAR, IT THEN SHIFTED INTO NEUTRAL VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO REFLASHED THE CONTROLLER AND REPLACED THE TRANSMISSION VALVE BODY IN ORDER TO FIX THE PROBLEM. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 12,000.
THE LEFT FRONT AXLE SEAL BEGAN LEAKING FLUID. *TR
REAR WIPER FAILS TO OPERATE AT CONSTANT SPEED, OFTEN PREVENTING DRIVER FROM SEEING WHAT IS BEHIND, WHICH CREATES A SAFETY CONCERN. OWNER'S MANUAL (PAGE 66) STATES THAT REAR WIPER HAS A NORMAL SPEED AND AN INTERMITTENT SPEED. HOWEVER, DEALERSHIP AND FORD CUSTOMER CARE CLAIM THAT TWO INTERMITTENT SETTINGS (ONE WITH LONGER DELAY) IS THE DESIGN INTENT. THIS IS ABSURD. NO OTHER VEHICLE WITH A REAR WIPER WHICH I HAVE DRIVEN (RENT FREQUENTLY) DOES NOT HAVE A CONSTANT SPEED OPERATION. *TT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Escape → · Every Escape year → · How the figures are calculated →