Page 39 of 42 · complaints 1,901–1,950 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine and Engine Cooling
Filed Jan 4, 201349,900 milesOH

I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE STALLED. IT WAS A DANGEROUS SITUATION. I ASSUMED THIS WAS A RANDOM EVENT. CAR STARTED RIGHT UP AND NO CHECK ENGINE CODE LIGHT CAME ON ETC. *TR

Electrical System
Filed Jan 2, 201343,000 milesOK

AT FREEWAY SPEED THE CAR LOST POWER. WE WERE ABLE TO PULL TO THE SHOULDER OF THE HIGHWAY. A SMALL WRENCH WARNING LIGHT APPEARED ON THE DASHBOARD. WE CHECKED THE OWNER'S MANUAL, AND IT REFERRED TO A "THROTTLE/POWER TRAIN" ISSUE AND TOLD US TO SEEK DEALER ATTENTION AS SOON AS POSSIBLE. THE ENGINE RESTARTED, SO WE CONTINUED OUR TRIP. WE STOPPED IN SULFUR SPRINGS, TX, AT THE FORD DEALERSHIP. THAT MORNING THE VEHICLE BATTERY WAS DEAD (WHICH WAS THE FIRST PROBLEM WE HAVE EVER HAD WITH THE VEHICLE), AND WE BEGAN OUR TRIP AFTER JUMP-STARTING THE CAR. I THOUGHT THE STALLING WAS RELATED TO THE BATTERY PROBLEM. THE EVENTS WERE EXPLAINED TO THE TECH, WE REPLACED THE BATTERY WHICH WE FELT WOULD ALSO SOLVE THE STALLING PROBLEM. THE STALL OCCURRED THE NEXT DAY, AND AGAIN ON OUR RETURN TRIP. I TOOK THE VEHICLE TO OUR LOCAL FORD DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. WE HAVE NOT, AS OF NOW, TESTED THE REPAIR AT FREEWAY SPEED, BUT WERE ASSURED BY THE DEALER THAT THE PROBLEM WAS SOLVED. *TR

Visibility › Glass, Side/Rear
Filed Jan 2, 2013NC

MY REAR HATCH WINDOW JUST EXPLODED. I PULLED INTO THE CAR PORT AT THE AIRPORT FOR OUR CHRISTMAS FLIGHT HOME, TOOK LUGGAGE OUT THE BACK AND CLOSED THE HATCH AND BOOM GLASS EVERYWHERE. LUCKILY NO ONE WAS HURT BUT WHAT WAS I SUPPOSED TO DO? MISS OUR FLIGHT HOME FOR CHRISTMAS OR CALL A NEIGHBOR AT 8 AM TO COME SWAP OUT VEHICLES SO IT WOULDN'T BE VANDALIZED WHILE I WAS GONE. IT WAS IN THE UPPER 30S WHEN THIS HAPPENED, HOWEVER MY VEHICLE STAYS PARKED OUTSIDE SO IT WARMED UP GRADUALLY LIKE IT ALWAYS DOES. WE I GOT TO MY DESTINATION I CALLED MY FORD DEALER SINCE I BOUGHT THE EXTENDED WARRANTY AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STATED THE NUMEROUS ARTICLES THAT I HAVE READ ABOUT THIS ISSUE. *TR

Fuel/Propulsion System
Filed Jan 2, 201338,120 milesTX

DEFECTIVE THROTTLE BODY THE 2010 FORD ESCAPE NOT ONCE BUT MULTIPLE TIMES WOULD GO TO IDLE AND RUN ROUGH WHILE TRAVELING ON DIFFERENT ROADS AT DIFFERENT SPEEDS. THE GAS PEDAL WOULD DO NOTHING TO MAKE THE CAR GO BUT IT WAS IDLING ROUGH AND COASTING CAUSING US TO STOP ON THE SIDE OF VERY DANGEROUS ROADS. WE WOULD TURN IT OFF AND LET IT SIT FOR A FEW MINUTES AND THEN IT WOULD START NORMAL. THE GAS PEDAL WOULD WORK AGAIN BUT REPEAT THE SAME PROBLEM 5 TO 10 MINUTES LATER. WE WERE CERTAINLY GLAD THIS DID NOT HAPPEN ON THE INTERSTATE IN FRONT OF AN 18 WHEELER OR WE WOULD BE DEAD. THE DEALERSHIP SAID THE THROTTLE BODY IS BAD. THE CAR IS ONLY 2,000 MILES OUT OF WARRANTY FROM THE STANDARD BUMPER TO BUMPER WARRANTY, THE EXTENDED POWERTRAIN WARRANTY DOES NOT COVER THE PART. SO WE ARE OUT ALMOST $400 FOR A PART THAT SHOULD NEVER FAIL TO BEGIN WITH. *TR

Engine
Filed Jan 2, 201347,577 milesMS

ON 30 DECEMBER 2012 AT APPROXIMATELY 5 PM I WAS DRIVING MY 2010 FORD ESCAPE XLT ON US 61 IN PORT GIBSON, MS. I WAS TRAVELING AT APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE BEGAN TO SLOW DOWN UNEXPECTEDLY. I GLANCED DOWN TO OBSERVE THE GAUGES AND DISCOVERED THE CRUISE CONTROL HAD CEASED FUNCTIONING AND THE TROUBLE LIGHT (SHAPED LIKE A WRENCH) HAD ILLUMINATED. I PRESSED THE ACCELERATOR PEDAL AND THE ENGINE FAILED TO RESPOND. I PULLED TO THE SHOULDER AND SHUT DOWN THE ENGINE. AFTER CHECKING UNDER THE HOOD FOR ANY LOSS OF FLUID OR OBVIOUS MECHANICAL FAILURE I COULD DETECT NOTHING INDICATING A MAJOR MECHANICAL FAILURE. I RESTARTED THE ENGINE AND OBSERVED THE GAUGES NOTING THE TROUBLE LIGHT WAS NO LONGER PRESENT. THINKING THE PROBLEM MAY HAVE BEEN A TEMPORARY ISSUE, I AGAIN PROCEEDED TO TRAVEL UPON THE HIGHWAY FOR APPROXIMATELY 100 YARDS AND AGAIN THE SAME TROUBLE LIGHT ILLUMINATED AND I LOST THE ABILITY TO ACCELERATE AFTER REACHING AROUND 45 MPH. I AGAIN PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED. I MANAGED TO TURN AROUND AND GO HOME, BUT NOT BEFORE I HAD THE SAME FAILURE OCCUR APPROXIMATELY 4 MORE TIMES AT 65 MPH. I CONTACTED FORD ROADSIDE ASSISTANCE AND THE VEHICLE IS BEING TOWED TO A DEALERSHIP IN VICKSBURG, MS, 35 MILES AWAY. THIS IS THE FIRST TIME THE VEHICLE HAS EXHIBITED ANY DEFECTS SINCE I PURCHASED IT IN JUNE, 2012 WITH APPROXIMATELY 33,000 MILES ON IT. I FEEL THIS VEHICLE IS NOT SAFE TO BE OPERATED UPON THE ROADS AND COULD ENDANGER MY FAMIL

Engine
Filed Jan 2, 201365,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE SERVICE ENGINE AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SEVERAL TIMES BEFORE REACHING THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Structure › Body1 injured
Filed Dec 25, 201234,000 milesMO

WHEN CLOSING THE REAR HATCH OF THE 2010 FORD ESCAPE, THE GLASS SHATTERED. TEMPERATURE BELOW FREEZING AT THE TIME AND MATCHES TSB: TSB-11-2-9. NO REASON FOR THE GLASS TO BREAK AT ALL. GLASS SHATTERED AND CUT MY FINGER. SMALL CHUNK OF GLASS HAD TO BE REMOVED FROM FINGER. *TR

Vehicle Speed Control
Filed Dec 21, 201218,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE HESITATED AND THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE CURRENT MILEAGE WAS APPROXIMATELY 24,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Dec 19, 201240,500 milesOH

MY WIFE WAS DRIVING TO WORK DOWN A COUNTRY ROAD AT ABOUT 55 MPH WITH THE CRUISE CONTROL ON. ALL OF THE SUDDEN SHE FELT THE CAR JERK AND A WRENCH INDICATOR LIGHT CAME ON. THE CAR IMMEDIATELY STARTED TO DECELERATE. SHE WOULD PUSH ON THE GAS PEDAL AND NOTHING WOULD HAPPEN. LUCKILY THERE WAS NO TRAFFIC AROUND AND SHE WAS ABLE TO COAST INTO A DRIVEWAY. THE VEHICLE WAS BASICALLY ABOUT TO STALL OUT SO SHE TURNED IT OFF. AFTER 30 SECONDS SHE STARTED IT BACK UP AND IT STARTED FINE. TO BE SAFE WE HAD IT TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. THE DEALERSHIP SAID NO ERROR MESSAGE WAS IN THE COMPUTER SYSTEM. AFTER CONSULTING WITH FORD THE DEALERSHIP TOLD US THAT THEY WERE PRETTY SURE IT WAS THE THROTTLE BODY THAT NEEDS REPLACED. WE HAVE NOT HAD THE THROTTLE BODY REPLACED DO TO THE FACT THAT THE NO ERROR MESSAGE WAS IN THE CAR COMPUTER AND THERE SEEMS TO BE NO GUARANTEE THAT $500 FIX WILL TAKE CARE OF THE ISSUE. UPON MORE RESEARCH I HAVE DONE IT SEEMS LIKE THIS ISSUE IS A VERY WIDE SPREAD ISSUE AND HAPPENING ALL OVER THE COUNTRY. I AM JUST GLAD THAT THIS DID NOT HAPPEN TO MY WIFE WHILE SHE WAS ON A BUSY HIGHWAY DURING THE MORNING RUSH HOUR, WHICH SHE DOES TAKE SOMETIMES TO WORK BUT THIS MORNING CHOICE TO GO THE BACK WAY. *TR

Steering
Filed Dec 18, 201272,347 milesMI

ON THE MORNING OF 12/13/12 I WAS ON MY WAY TO MY DAUGHTERS DAYCARE & MY WORK GOING AROUND 70 MPH ON I-75 SOUTH WITH MY 22 MONTH OLD DAUGHTER IN HER CAR SEAT, WHEN MY STEERING WHEEL LOCKED UP ON ME IN MY 2010 FORD ESCAPE. I COULDN'T MOVE THE CAR TO GET OVER ONTO THE SHOULDER. I STARTED TO PANIC! MY ALIGNMENT WAS A LITTLE OFF I GUESS, SO MY TIRES LED ME TO THE LEFT (THANK GOD) & I WAS ABLE TO STOP MY CAR ON THE SHOULDER BY SLOWING DOWN & LETTING MY CAR GLIDE OVER. I HAD POWER STEERING FLUID AT THE TIME, BUT YET I WASN'T EVEN ABLE TO STRONG ARM THE STEERING WHEEL TO GET IT TO MOVE. IT WAS COMPLETELY LOCKED! THE FORD DEALERSHIP TOLD ME I HAD TO HAVE THE WHOLE STEERING SYSTEM REPLACED AND WILL COST ME $1,200. MY (2010) 3 YEAR OLD CAR IS NO LONGER UNDER IT'S 36,000 WARRANTY, SO OF COURSE FORD THINKS I SHOULD PAY FOR IT! HOW CAN A STEERING WHEEL NOT BE ABLE TO MOVE SIDE TO SIDE??? IT'S A STEERING WHEEL! THIS WASN'T CAUSED BY ANY LACK OF MAINTENANCE OR VEHICLE UP KEEP. THERE SHOULD BE NO REASON A 3 YEAR OLD CAR SHOULD NEED A WHOLE NEW STEERING SYSTEM! THIS COULD HAVE KILLED MY 2 YEAR OLD DAUGHTER & I IF THE EXPRESS WAY STARTED TO CURVE. I WAS BLESSED I-75 WAS GOING STRAIGHT AT THE TIME! PLEASE RECALL THIS, SO NO ONE ELSE IS KILLED OR THEY ARE PUT IN HARMS WAY. HERE IS A WEBSITE WITH OTHER PEOPLE WHO HAVE HAD PROBLEMS...... HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2010/POWER-STEERING-FAILED-PROBLEMS.PHP. *TR

Power Train
Filed Dec 18, 201238,000 milesGA

I HAD JUST LEFT MY HOUSE IN MY 2010 FORD ESCAPE ON DECEMBER 7TH WHEN SUDDENLY THE ENGINE BOGGED DOWN COMPLETELY AND WAS NO LONGER RESPONSIVE TO THE MOVEMENT OF THE ACCELERATOR PEDAL EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE "WRENCH" WARNING LIGHT CAME ON AND THE CAR SLOWED TO A CRAWL. I PULLED OVER AND WAS ABLE TO TURN THE CAR AROUND AND RETURN HOME (1/4 MILE) WITH THE VEHICLE MOVING APPROXIMATELY 2-3 MPH. AFTER I RETURNED HOME, I RESTARTED THE VEHICLE AND THE "WRENCH" LIGHT EXTINGUISHED AND THE CAR SEEMED OKAY. I DROVE A DIFFERENT VEHICLE TO WORK THAT DAY AND WHEN I RETURNED HOME, I PUT MY OBDII SCANNER ON THE VEHICLE AND RETRIEVED A "P2111" PENDING MALFUNCTION CODE. I CLEARED THE CODE, STARTED THE VEHICLE AND DROVE IT WITHOUT INCIDENT UNTIL DECEMBER 18TH WHEN I HAD THE SAME PROBLEM AGAIN WHILE DRIVING IN MODERATE TRAFFIC. I WAS APPROXIMATELY 25 MILES AWAY FROM MY HOUSE WHEN THE ENGINE, ONCE AGAIN, WAS NO LONGER RESPONSIVE TO THE MOVEMENT OF THE ACCELERATOR PEDAL. I WAS ABLE TO GET THE CAR OUT OF TRAFFIC BY PULLING INTO A LEFT TURN LANE. THE "WRENCH" LIGHT WAS AGAIN ON. I TURNED THE ENGINE OFF AND RESTARTED IT. THE "WRENCH" LIGHT WENT OUT AND THE CAR, ONCE AGAIN SEEMED TO RUN OKAY. I CAUTIOUSLY MADE THE 25 MILE TRIP HOME WITH THE VEHICLE. I PUT THE SCANNER ON THE CAR AGAIN, AND NO MALFUNCTION CODE WAS PRESENT. I HAD BEEN FORTUNATE THIS TIME AS I WAS IN MODERATE TRAFFIC MOVING AT ABOUT 45 MPH WHEN THE INCIDENT OCCURRED. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND I COULD

Power Train
Filed Dec 18, 201257,000 milesCA

MY CAR HAS BEEN HAVING A POWER TRAIN ISSUE PAST COUPLE OF WEEKS. A WRENCH LIGHT COMES ON, THEN MY CAR SLOWLY POWERS OFF. IT DOESN'T MATTER WHERE I AM OR HOW FAST OR SLOW I'M GOING. THE SCARIEST INCIDENT WAS WHEN I WAS ON THE HIGHWAY GOING 65 MPH. AGAIN, THE WRENCH LIGHT CAME ON THE CAR SLOWLY POWERED OFF. LUCKILY IT WAS LATE AND THERE WAS LITTLE TRAFFIC ON THE HIGHWAY. I WAS ABLE TO SLOWLY PULL OVER AND RESTART THE CAR, WHICH STARTED UP FINE. THE CAR HAS NOW DONE THIS 4-5 TIMES. AGAIN, THE SCARIEST INCIDENT WAS ON THE FREEWAY. I TOOK MY CAR TO THE DEALER AND THEY INFORMED ME THAT THE ISSUE IS A STUCK THROTTLE. AFTER DOING SOME RESEARCH, I'VE FOUND THAT THERE HAVE BEEN MANY COMPLAINTS OF THE SAME ORIGIN OF THE FORD ESCAPES DATING BACK TO YEAR MODEL 2004- WITH ONE FATALITY AND MULTIPLE ACCIDENTS. SOMETHING MUST BE DONE, I.E. RECALL ISSUED. *TR

Visibility › Glass, Side/Rear
Filed Dec 12, 201217,936 milesOH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED UPON CLOSING THE REAR LIFT GATE, THE GLASS SHATTERED OUTWARDLY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 17,936. ..UPDATED 01/30/13 *BF UPDATED 2/5/2013 *JS

Engine
Filed Dec 10, 201255,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED AND OVERHEATED. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED THAT THE RADIATOR SEAL WAS FRACTURED, CAUSING A LEAK. IN ADDITION, THEY ADVISED THAT THE REAR AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE RADIATOR AND REAR AXLE SEALS. THE MANUFACTURER WAS CONTACTED AND PROVIDED 100 PERCENT COVERAGE OF THE REPAIR. ALSO, THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT IN AND OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE SOLENOID AND ANOTHER UNKNOWN COMPONENT NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Dec 10, 201245,000 milesGA

SERIOUS AND LIFE-THREATENING MALFUNCTION IMPEDED MY ABILITY TO CONTROL MY 2010 ESCAPE OCCURRED WHILE DRIVING 50MPH ON A VERY BUSY HIGHWAY. MY ESCAPE STALLED SUDDENLY WITHOUT ANY WARNING WHAT SO EVER IN THE MIDDLE OF THE LANE WHILE DRIVING ON THE BUSY HIGHWAY. AS I TRIED TO CONTINUE DRIVING, PUSHING THE THROTTLE PEDAL, THE ESCAPE WOULD NOT GO,IT SLOWED DOWN SUDDENLY ON IT'S OWN. I WAS ABLE TO EASE OFF THE PAYMENT TO THE SIDE OF THE LANE; HOWEVER, I WAS ALMOST HIT IN THE REAR BY A AUTO BEHIND ME BEFORE I COULD GET OFF THE PAYMENT. I WAS FORTUNATE TO HAVE BEEN AT A PLACE WHERE I COULD EASE OFF THE PAYMENT. THE HIGHWAY IS CURVY AND HILLY. THIS SCARED ME TO DEATH. A WRENCH LIGHT CAME ON INDICATING A MALFUNCTION OF THE THROTTLE/POWERTRAIN. THE ENGINE WAS RUNNING FINE. I TURNED OFF THE ENGINE AND WAITED A FEW MINUTES, THEN I CRANKED IT AND IT CRANKED FINE. THE WRENCH LIGHT WENT OFF. I TRIED DRIVING IT AGAIN, AND ONCE I PULLED BACK INTO THE HIGHWAY, GIVING IT GAS, IT WOULD BARELY GO, SO I EASED BACK AGAIN. I CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. AFTER IT WAS INSPECTED I WAS TOLD THE ELECTRIC THROTTLE BODY HAD MALFUNCTIONED AND NEEDED REPLACING. IT WAS THE CAUSED OF THE SUDDEN STALLING WHILE I WAS DRIVING. MY LIFE AS WELL AS OTHERS WERE PUT IN A DANGEROUS SITUATION BECAUSE OF THIS MALFUNCTION. I UNDERSTAND THAT THERE HAS BEEN A LOT OF COMPLAINTS LIKE MINE ALREADY FILED HERE. FORD SHOULD ISSUE A RECALL IMMEDIATELY BEFORE ANY DEATHS OCCUR. I HAD TO PAY $470 TO G

Visibility/Wiper
Filed Dec 8, 201220,000 milesTX

2010 FORD ESCAPE. I PULLED INTO THE DRIVEWAY AFTER SHOPPING, UNLOADED THE CAR, AND THEN CLOSED THE REAR LIFTGATE DOOR. UPON CLOSING, THE REAR LIFTGATE WINDOW EXPLODED AND SENT SMALL PIECES OF GLASS ALL OVER MY GARAGE. THERE WAS NO PREVIOUS DAMAGE TO THE WINDOW, AND THE DOOR WAS CLOSED WITH A NORMAL AMOUNT OF FORCE. FORTUNATELY, NOONE WAS IN OR AROUND THE CAR (EXCEPT FOR ME) AND THERE WERE NO INJURIES. *TR

Electrical System
Filed Dec 6, 201229,321 milesNC

ON JUNE 15, 2012, THE 2010 FORD ESCAPE WITH 29321 MILES LOST POWER (I.E. NO GAS, BUT ELECTRONICS REMAINED ON) WHILE MERGING ONTO A CROWDED HIGHWAY AT 50 MPH. AN ACCIDENT WAS BARELY AVOIDED. ERROR LIGHTS WERE LIT ON THE DASHBOARD AND THE CAR WOULD NOT RESTART. HOWEVER, UPON REMOVING THE KEYS FROM THE IGNITION AND REINSERTING THEM, THE ERROR LIGHTS TURNED OFF AND THE CAR RESTARTED WITHOUT ANY APPARENT PROBLEMS. THE CAR WAS IMMEDIATELY DRIVEN TO THE UNIVERSITY FORD DEALERSHIP IN CHAPEL HILL, NC. THE SERVICE DEPARTMENT COULD NOT DETECT A PROBLEM, STATED THAT THE COMPUTER WAS NOT REGISTERING ANY ERRORS, AND RETURNED THE CAR WITHOUT FIXING ANYTHING. ON JUNE 27, 2012, THE CAR (29988 MILES) AGAIN LOST POWER IN THE MIDDLE OF AN INTERSECTION WHILE MAKING A LEFT TURN. THE CAR HAD BEEN STOPPED AT A TRAFFIC LIGHT AND WAS ACCELERATING FROM A STOPPED POSITION. AGAIN, AN ACCIDENT WAS BARELY AVOIDED. THIS TIME, THE CAR'S COMPUTER DID REGISTER AN ERROR. THE SERVICE DEPARTMENT AT UNIVERSITY FORD IDENTIFIED A FAULTY THROTTLE BODY SENSOR (PART NO. 9L8Z9E926A) AND REPLACED IT WITH PART NO. DS7Z9E926A. THE SERVICE DEPARTMENT ENSURED THE PROBLEM WOULD NOT REPEAT ITSELF. ON NOVEMBER 24, 2012, THE CAR (ROUGHLY 34000 MILES) LOST POWER FOR A THIRD TIME WHILE STOPPED AT A TRAFFIC LIGHT. REMOVING THE KEYS FROM THE IGNITION AND REPLACING THEM ALLOWED THE CAR TO BE RESTARTED, AND THE CAR WAS PROMPTLY TAKEN TO UNIVERSITY FORD. THE SERVICE DEPARTMENT STATED THAT NO ERROR WAS REGISTERED ON THE COMPUTER AND THA

Power Train
Filed Dec 1, 201244,000 milesFL

ENGINE STALLS , LOSS OF POWER, RANDOM STOP - OBD CODE P2111 THROTTLE BODY. *TR

Vehicle Speed Control
Filed Nov 30, 201243,500 milesGA

VEHICLE LOST ACCELERATION; GAS PEDAL WOULD NOT WORK. VEHICLE MOVED VERY SLOWLY. THROTTLE CONTROL/POWERTRAIN WARNING LIGHT APPEARED (WRENCH). VEHICLE WAS TURNED OFF AND RESTARTED. WARNING LIGHT DID NOT REAPPEAR AND CAR RAN NORMALLY. AFTER SOME ONLINE RESEARCH, I FOUND MANY ESCAPE OWNERS (NOT JUST 2010 OWNERS, BUT OTHER YEARS AS WELL) DESCRIBING VERY SIMILAR INCIDENTS. MY MECHANIC CHECKED WITH FORD DEALER FOR THROTTLE BODY PART AND WAS TOLD THEY HAD PLENTY ON HAND SINCE THIS PART SEEMED TO BE IN DEMAND. COST ME $313 DOLLARS. *TR

Visibility/Wiper
Filed Nov 27, 201221,000 milesWA

WIFE WAS DRIVING VEHICLE, WHEN SHE HEARD A POP. WHEN SHE GOT HOME SHE NOTICED THE SUNROOF GLASS HAD EXPLODED. SHE TOLD ME AND I WENT OUT TO SEE IF I COULD FIND A ROCK OR ANY OTHER FOREIGN OBJECT. COULD NOT FIND ANYTHING. THE SUNROOF GLASS JUST FAILED IN AN OUTWARD DIRECTION. FORD HAS DENIED WARRANTY CLAIM AND DENIED OUR APPEAL. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME THING HAPPENING WITH THEIR FORD ESCAPES. DRIVING ALONG AND HEAR A POP SOUND. THEN LATER REALIZE THEIR SUNROOF HAS FAILED. THIS CRITICAL SITUATION NEEDS TO BE BROUGHT TO ATTENTION OF FORD MOTOR CO. AND HAVE THEM STAND BEHIND THEIR PRODUCT, IF SAID PRODUCT IS STILL UNDER THE MANUFACTURERS WARRANTY. *TR

Fuel/Propulsion System
Filed Nov 27, 201244,200 milesFL

LOSS OF POWER - VEHICLE STOPS AT RANDOM - OBD CODE P2111. *TR

Vehicle Speed Control
Filed Nov 26, 201236,200 milesNC

THROTTLE BECAME UNRESPONSIVE AND RPM'S DROPPED TO IDLE. LUCKILY WAS ABLE TO COAST OUT OF TRAFFIC. THERE WAS NO THROTTLE RESPONSE AT ALL. PROBLEM HAS BEEN RANDOM IN NATURE OVER THE PAST FEW MONTHS WITH NO CODES BEING PRESENTED. TURNING THE CAR OFF AND THEN BACK ON AGAIN SOLVED THE PROBLEM (FOR A WHILE). IT HAS HAPPENED WHILE CRUISING AT HIGHWAY SPEEDS AS WELL AS WHEN PULLING OUT INTO AN INTERSECTION. YESTERDAY, THE THROTTLE QUIT RESPONDING COMPLETELY AND HAD TO HAVE IT TOWED. CODE CHECK REPORTED P2111 AND P2112. DEALERSHIP INDICATED THROTTLE BODY FAILURE. VERY DANGEROUS AS COMPLETE LOSS OF THROTTLE CONTROL IN TRAFFIC AND WHEN ACCELERATING INTO TRAFFIC FROM AN INTERSECTION LEAVES US IN A POSITION OF LIMITED CONTROL AND CAN SURPRISE OTHER DRIVERS BECAUSE OF OUR SUDDEN LOSS OF SPEED. THIS LOOKS TO BE A WELL KNOWN PROBLEM AND IS SEVERELY DANGEROUS IN NATURE. *TR

Visibility
Filed Nov 17, 201231,000 milesNJ

MY FAMILY WAS ABOUT TO LEAVE ON A TRIP, MY WIFE CLOSED THE REAR TRUNK OF OUR 2010 FORD ESCAPE, AND THE WINDOW ON THE REAR TRUNK SHATTERED COMPLETELY. THERE WAS ABSOLUTELY NO OBSTRUCTION; THE WINDOW EXPLODED ON IMPACT. BROKEN GLASS FELL IN ALL DIRECTIONS: IN THE CAR, IN THE PARKING LOT, ON MY WIFE, AND AROUND THE NEIGHBORING CARS. WE CLEANED UP THE GLASS ON THE GROUND AND DROVE THE CAR TO OUR DEALERSHIP. WE HAVE A FULL BUMPER-TO-BUMPER WARRANTY, BUT WERE TOLD THIS TYPE OF DAMAGE IS "UNWARRANTABLE." AS IT WAS EXPLAINED TO ME, ANY INSTANCE IN WHICH A WINDOW SHATTERS COMPLETELY AND GLASS SHARDS FALL INSIDE THE CAR, FORD CONCLUDES THERE MUST HAVE BEEN AN OBSTRUCTION AND DOES NOT COVER THE COST OF REPLACEMENT. FORD'S CORPORATE OFFICE SAID THEY COULD NOT OVERTURN THE SERVICEMAN'S CONCLUSION UNLESS THERE WAS A RECALL ON THE PART IN QUESTION. I BELIEVE THIS IS AN ABUSE. THE WINDOW IS CLEARLY DEFECTIVE: I HAVE BEEN DRIVING FOR SEVENTEEN YEARS AND NEVER WITNESSED A WINDOW EXPLODE AS THIS ONE DID, AND THEN I FIND THAT AT LEAST 18 SIMILAR COMPLAINTS HAVE BEEN FILED WITH THE NHTSA FOR THE SAME ISSUE. TO INSIST THAT A PART MUST BE UNDER RECALL BEFORE THEY HONOR A WARRANTY IS AN UNREALISTIC HURDLE THAT FORD PUTS IN PLACE. *TR

Steering
Filed Nov 15, 201235,000 milesDC

POWER STEERING FAILS FOR SEVERAL SECONDS WHEN TURNING STEERING WHEEL TO A HARD LEFT OR RIGHT. MOST COMMONLY OCCURS WHEN PARALLEL PARKING. THE PROBLEM STARTED OUT AS A ONCE IN A WHILE EVENT AND IS NOW BECOMING MORE FREQUENT. *TR

Power Train
Filed Nov 14, 201242,000 milesTX

I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY I LOST ALL ACCELERATION AND HAD TO COAST OFF THE ROAD. A WRENCH WAS LIT UP ON MY DASHBOARD AND ALTHOUGH I HAD NO ACCELERATION, MY ENGINE WAS STILL SPUTTERING/RUNNING. AFTER TURNING THE CAR OFF FOR A FEW MINUTES AND RESTARTING IT, IT RAN FAN AND THE WRENCH LIGHT WAS OFF. IT RAN FINE FOR THE NEXT WEEK UNTIL IT HAPPEN AGAIN. I WAS PULLIN ONTO THE ACCESS ROAD TO THE HIGHWAY AND THE CAR AGAIN LOST ALL ACCELERATION, BUT CONTINUED TO RUN. THIS CONTINUED ALL THE WAY HOME, WHICH I ARRIVED SAFELY, LUCKILY. I CALLED A FORD DEALERSHIP AND THEY WERE UNABLE TO GET A SERVICE MANAGER ON THE PHONE. THEY WERE SUPPOSED TO CALL ME BACK, WHICH THEY NEVER DID. I ENDED UP TAKING MY CAR TO ANOTHER SHOP NEAR MY HOME AND THEY TOLD ME THAT MY ELECTRONIC THROTTLE BODY HAD GONE OUT. THEY HAD RECENTLY MADE THIS FIX TO TWO OTHER FORD ESCAPES, WHICH CONCERNED ME. THEY ALSO HAD TO GET THE REPLACEMENT PIECE DIRECTLY FROM FORD, WHICH ALSO CONCERNS ME BECAUSE I AM NOW CONVINCED IT IS A FAULTY PIECE ALTOGETHER. I STILL FEEL AT RISK AS THEY HAVE ONLY REPLACED THE PIECE WHICH I FEEL MAY STILL BY FAULTY. I AM DISAPPOINTED THAT FORD WAS PUT SO MANY PEOPLE AT RISK AND MY HOPE IS THAT THIS IS RESEARCHED AND IS RECALLED FOR PEOPLES SAFETY. I FEEL SO BLESSED THAT MY CHILD WAS NOT IN THE CAR WITH ME DURING THESE INCIDENTS ALTHOUGH I WAS EXTREMELY SCARED FOR MY OWN WELL BEING. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS. *TR

Power Train
Filed Nov 9, 201223,000 milesWA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE GEARS WOULD SHIFT HARD AND LONG. THE FAILURE OCCURRED INTERMITTENTLY. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN BACK TO DRIVE, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REBUILT THE TRANSMISSION. AFTER THE REBUILDING OF THE TRANSMISSION, THE GEAR CONTINUED TO SHIFT HARD AND LONG. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON NUMEROUS OCCASIONS AND WHILE PERFORMING A DIAGNOSTIC TEST, THEY ADVISED THAT THERE WERE NO FAILURE CODES GENERATED AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE CONTINUED TO EXHIBIT PROBLEMS WITH THE GEARS SHIFTING CORRECTLY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 57,000.

Fuel/Propulsion System
Filed Nov 7, 201241,000 milesPA

WHILE DRIVING WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED WITH SUDDEN LOSS OF POWER VERY DANGEROUS. IF IT WOULD HAVE HAPPENED .5 MILES LATER MERGING ONTO HIGHWAY DURING RUSH HOUR COULD HAVE BEEN FATAL. *TR

Engine
Filed Nov 6, 201214,499 milesMI

I HAVE A 2010 FORD ESCAPE THAT SURGES FORWARD WHEN I COME TO A STOP. THE RPM RISES AND I HAVE TO STAND ON THE BRAKE TO KEEP IT GOING FORWARD. NO FAULT LIGHTS COME ON. I HAVE HAD IT CHECKED A WEEK A GO, THEY COULD NOT FIND ANY PROBLEM. NO CODES OR ANYTHING. PLEASE HELP ME WITH THIS MATTER.I,M AFRAID TO HAVE MY WIFE DRIVE THIS CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper1 injured
Filed Nov 5, 201231,000 milesCT

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT SHE CLOSED HER LIFT GATE AND THE WINDOW EXPLODED. THE CONTACT STATED THAT SHE SUSTAINED MINOR CUTS FROM THE GLASS. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND THEY STATED THAT THE WINDOW MAY HAVE BEEN OFF TRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Vehicle Speed Control
Filed Nov 2, 201237,552 milesSC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH IN RAINY WEATHER, THE VEHICLE STALLED AS THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS MERGED TO THE SHOULDER AND A TOW TRUCK WAS NOTIFIED WHO TOWED THE VEHICLE TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE THROTTLE BOX FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 37,552.

Fuel/Propulsion System
Filed Nov 2, 201237,925 milesMI

MY CHECK ENGINE LIGHT CAME ON STEADILY OUT OF THE BLUE. TOOK IT TO FORD DEALER AND WAS TOLD I NEEDED TO REPLACE A FAULTY PURGE VALVE. PART NUMBER:9U5Z-9C915-H. I WAS TOLD THIS WAS A COMMON PROBLEM FOR ESCAPE'S AND FUSION'S. THERE WERE 3 ESCAPES TODAY HAVING THE SAME PART REPLACED. NOT UNDER WARRANTY AND $300. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, BUT NOT A RECALL. SEEMS LIKE A COMMON DEFECT COULD HAVE SAFETY REPERCUSSIONS SINCE IS THE FUEL FUMES NOT EXHAUSTING PROPERLY. *TR

Engine
Filed Oct 30, 201222,000 milesCA

FIRST INCIDENT: NOV 2011 - SLOWED TO ENTER ROUND ABOUT AND VEHICLE STALLED/LOST ALL POWER. I DRIFTED ACROSS THE TRAFFIC CIRCLE, PUT IT IN PARK, AND IT RESTARTED. SECOND INCIDENT: OCT 26, 2012 - STOPPED TO MAKE A TURN AND VEHICLE STALLED/LOST POWER. PUT IT IN PARK AND IT RESTARTED, DEALER SAID IT WAS THROTTLE BODY AND REPLACED IT (AND CHARGED ME) AND SAID THERE WERE NO TECHNICAL BULLETINS ON THIS PROBLEM. *TR

Structure › Body
Filed Oct 28, 201272,873 milesMO

I HAD MY 2010 FORD ESCAPE PARKED IN MY GARAGE AT MY HOUSE AND I OPENED MY REAR LIFT GATE TO GET SOMETHING OUT OF THE BACK. WHEN I SHUT THE LIFT GATE LIKE NORMAL THE GLASS EXPLODED ALL OVER. THERE WAS NOTHING IN THE REAR THAT CAME IN CONTACT WITH THE GLASS OR LIFT GATE TO CAUSE IT TO EXPLODE OR SHATTER IN ANYWAY. I WAS LUCKY TO HAVE ONLY GOTTEN A MINOR CUT FROM THE GLASS SHARD IF I WAS STANDING SOMEWHERE ELSE I COULD HAVE GOTTEN SERIOUSLY INJURED. *TR

Fuel/Propulsion System
Filed Oct 24, 201247,610 milesCA

I WAS GOING APPROXIMATELY 60 TO 65 MPH ON THE FREEWAY AND I STEPPED ON THE GAS TO ACCELERATE PAST ANOTHER VEHICLE WHEN I VERY SUDDENLY LOST ALL ACCELERATION. I HAD TO GLIDE ACROSS 3 LANES OF HEAVY TRAFFIC TO TRY TO GET OFF THE ROAD. THE CAR IDLED A LITTLE ROUGH, I TURNED IT OFF AND WHEN I STARTED IT AGAIN IT RAN FINE AND THE ACCELERATOR WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. THIS WAS AN EXTREMELY DANGEROUS EVENT AND SHOULD DEFINITELY BE LOOKED INTO. *TR

Service Brakes
Filed Oct 23, 201247,000 milesCA

VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR

Power TrainCrash
Filed Oct 22, 201275,000 milesNJ

WHILE DRIVING WRENCH LIGHT CAME ON & WITH A SUDDEN JERK FORD ESCAPE'S GAS PEDAL STOPPED ACCELERATION. I PULLED CAR ON THE SIDE. ENGINE WAS STILL RUNNING BUT GAS PEDAL WAS NOT RESPONSIVE. WE WERE WAITING FOR POLICE & TOW TRUCK WITH THE HAZARDS LIGHT ON & SOMEONE HIT THE CAR FROM BEHIND & BROKE SUSPENSION ETC. I WENT TO FORD DEALERSHIP & THEY WERE NOT AT ALL CONCERNED. THEN I WENT TO ANOTHER DEALERSHIP & THEY SAID THERE COMPUTER FOUND THROTTLE PROBLEM & THEY CHANGED IT. VERY DANGEROUS CAR STOPS ON A HIGHWAY. I READ MULTIPLE COMPLAINTS REGARDING THIS MATTER. PLEASE LOOK IN TO THE MATTER TO SAVE LIVES. IT COULD BE A TRACTOR TRAILER COMING AT FAST SPEED. THANK GOD WE ARE SAVED. *TR

Engine and Engine Cooling
Filed Oct 12, 201248,500 milesNC

I WAS DRIVING AND THE CAR JUST LOST POWER. I HAD JUST EXITED THE HWY. I PULLED OVER TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURNED THE KEY BACK OFF AND THE CAR RESTARTED. THEN THIS HAPPENED AGAIN ABOUT 5 MINUTES LATER. THEN TWO WEEKS LATER IS HAPPENED AGAIN SAME SITUATION. IT HAPPENED ABOUT 3- 4 TIMES. WE THOUGHT MAYBE IT WAS BAD GAS -- SO WE REFILLED WITH PREMIUM GAS....TWO WEEKS LATER IT HAPPENED AGAIN 3 TIMES IN A ROW. ON A MAJOR HIGHWAY -- IT WAS VERY SCARY..I TOOK IT TO THE DEALER THEY FOUND NOTHING - DID NOT CHARGE ME AND THERE WAS NO REPORT THAT I EVEN TOOK THE CAR IN TO THEM .3 WEEKS AFTER THAT ..IT HAPPENED CONSTANTLY BUT I WAS ON A TRIP AWAY FROM HOME -- IT STARTED BACK UP EVERY TIME ..I IT HAPPENED 9 TIME IN ONE DAY. 3 TIMES ON THE INTERSTATE GOING ABOUT 60 MPH -- IT WAS VERY UPSETTING..WHEN I GOT HOME I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE ABS AND IT WOULD COST 800$+ -- I TOLD THEM TO KEEP THE CAR AND DRIVE IT UNTIL THE ISSUE I HAD HAPPENED TO THEM -- THEY HAD IT 2- 3 DAYS AND IT FINALLY HAPPENED TO THEM WHEN THEY HAD THE DIAGNOSTICS ON THE CAR...IT WAS THE THROTTLE SENSOR ...THEY CHARGED ME $400+ AND IT IS NOW FIXED--MY SISTER HAD AN ESCAPE AN DID HAVE THE SAME ISSUE -- MY 83 YEAR OLD MOTHER HAS THE SAME CAR AND I WOULD NOT WANT THIS TO HAPPEN TO HER! THANKS *TR

Engine
Filed Oct 9, 201245,862 milesFL

MY WIFE AND I EACH DRIVE A FORD ESCAPE, ONE A 2010 AND THE OTHER A 2009. IN THE LAST MONTH WE HAVE EACH EXPERIENCED A SUDDEN AND UNEXPECTED COMPLETE LOSS OF POWER. IN HER CASE, SHE WAS DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS IN MODERATE TRAFFIC. I WAS DRIVING IN SUBURBAN TRAFFIC AT 40 MPH. IN EACH CASE, THE ENGINE SUDDENLY STOPPED, NO POWER, AND THE WARNING LIGHTS CAME ON. AFTER ABOUT FIVE MINUTES, YOU WERE ABLE TO RE-START, BUT THE PROBLEM PERSISTS, SO IT IS NOT SAFE TO DRIVE THE CAR. THE REPAIR COSTS ABOUT $550 FOR EACH ONE, THE DEALER INDICATED IT WAS A THROTTLE BODY AND MOTOR ASSEMBLY.. *TR

Power Train
Filed Oct 9, 201215,357 milesME

TRANSMISSION SLAMS INTO GEAR FEELS LIKE SOMEONE RAN INTO YOU. DOES IT A COUPLE TIME A MONTH BUT IT FEELS LIKE IT'S GOING TO BREAK SOMETHING IT CAUSES THE CAR TO LURCH FORWARD OR BACKWARDS DEPENDING ON YOU PUTTING IT IN D OR R. IT ALSO HAS STARTED SLAMMING INTO GEAR WHILE SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. *TR

Power Train
Filed Oct 7, 201235,000 milesGA

AS I WAS DRIVING THE CAR THE THROTTLE SUDDENLY WOULD NOT LET ME 'GO' ANY FURTHER AND THE CAR SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. WHEN STOPPED, IT SHUDDERED IN PLACE UNTIL I TURNED THE CAR OFF. THIS HAPPENED ANOTHER TIME JUST AFTER A BUSY INTERSECTION, BUT FORD APPARENTLY DOES NOT DEEM THIS A SAFETY CONCERN, EVEN THOUGH THIS IS A FAMILY VEHICLE AND THE CONSEQUENCES FOR PROBLEMS LIKE THIS COULD BE TERRIBLE. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES IN THE LAST YEAR FOR THE ABOVE PROBLEM TWICE, ANOTHER COUPLE OF TIMES FOR LEAKING TRANSMISSION FLUID (WHICH I AM ALSO LED TO BELIEVE COULD CAUSE THE CAR TO STOP IN TRAFFIC IF THE LEAK REMAINS UNDETECTED ONE OF THESE TIMES), AND ANOTHER FOR HARD SHIFTS BOTH ACCELERATING AND DECELERATING. ALL OF THESE PROBLEMS ARE ONES THAT FORD SEEMS UNABLE TO FIX AND DOESN'T SEEM TO CARE HAPPENED. I KEEP WAITING FOR A RECALL TO BE ISSUED FOR AT LEAST SOME OF THESE PROBLEMS, SINCE IN SEVERAL SITUATIONS I DO FEEL VERY STRONGLY THIS WAS A SAFETY ISSUE AND DO NOT APPRECIATE MY CHILDREN HAVING TO RIDE IN AN UNRELIABLE CAR. I ALSO DO NOT HAVE THE MONEY TO THROW AT A 2010 CAR EVERY COUPLE OF MONTHS. I WOULD APPRECIATE YOUR LOOKING INTO THESE PROBLEMS. THANKS! *TR

Engine
Filed Oct 6, 201221,133 milesAP

IN THE SPAN OF 4 DAYS MY 2010 FORD ESCAPE XLS ENGINE FAILED TO TURN OVER 3 TIMES. THE FIRST TWO INCIDENTS WERE RESOLVED BY JUMP STARTING PROBABLY DUE TO LOW BATTERY OUTPUT. SO YESTERDAY, I TOOK THE VEHICLE TO A LOCAL MECHANIC SHOP AND REPLACED THE FACTORY-INSTALLED BATTERY THINKING THIS WAS IT. TODAY THIS MORNING, AS MY FAMILY AND I WERE ABOUT TO HEAD OUT FOR GROCERY SHOPPING, THE IGNITION WON'T START AGAIN. SO I CALLED FOR A JUMP STARTING SERVICE THROUGH MY INSURANCE AND THIS TIME IT WON'T START AT ALL. IT WAS TOWED AND MOVED TO THE MECHANIC SHOP FOR FURTHER INSPECTION. SINCE IT WASN'T A FORD DEALERSHIP, THEY WEREN'T ABLE TO DO A COMPLETE DIAGNOSIS. BUT BASED ON WHAT THEY WERE ABLE TO DO, IT APPEARS THAT THERE IS A BREAKDOWN OF COMMUNICATION BETWEEN IGNITION AND ENGINE. I HAD THIS FOR TWO YEARS NOW ORIGINALLY PURCHASED FROM AAFES MILITARY SALES KOREA AND THE VEHICLE HAS NEVER BEEN IN A MAJOR ACCIDENT. I AM COMPLETELY BAFFLED AND IRRITATED BY ALL THIS EVENT BECAUSE THERE SHOULD BE NO REASON FOR THE CAR TO STALL LIKE THAT. CURRENTLY I AM OVERSEAS IN KOREA WITH THE US ARMY AND THERE ARE ONLY A COUPLE OF FORD DEALERSHIPS OVER AND THEY ARE NOT NEAR BY. *TR

Vehicle Speed Control
Filed Oct 6, 201241,990 milesCA

MY DAUGHTER WAS DRIVING TO SCHOOL AND AS SHE WAS PULLING OFF THE HIGHWAY HER ESCAPE STOPPED RESPONDING TO THE ACCELERATOR, SO SHE PULLED OFF THE SIDE OF THE ROAD, TRYING HER BEST TO NOT GET HIT BY CARS GOING MUCH FASTER THAN SHE COULD MOVE, AND PUT THE TRUCK INTO PARK. I WAS NOW TALKING TO HER OVER HER CELL AND I ASKED TRIED TO PUSH ON THE ACCELERATOR, BUT NOTHING WOULD HAPPEN, AS IF THE GAS PEDAL WAS BROKEN. SHE SAW A LITTLE WRENCH IN THE LOWER LEFT SIDE OF THE DASH, SO I ASKED HER TO TURN THE TRUCK OFF. AFTER A MINUTE I HAD HER TURN THE KEY BACK ON, AND THE LIGHT WENT OFF AND THE TRUCK WORKED FINE. PLUS, THE WRENCH LIGHT WAS OFF. TWO DAYS LATER THE SAME THING HAPPENED, BUT THIS TIME SHE WAS DRIVING DOWN A RESIDENTIAL STREET. TRUCK LOST POWER, AND THE GAS PEDAL HAD NO CONTROL AND THE WRENCH LIGHT CAME ON. SHE MANAGED TO AVOID GETTING HIT AS SHE SLOWED DOWN AND CARS CAME UPON HER QUICKLY. SHE MANAGED TO CRUISE LONG ENOUGH TO GET NEAR OUR HOUSE AND JUMPED IN AND SAW THE SAME THING SHE WAS EXPERIENCING. WE PARKED THE ESCAPE IN THE DRIVEWAY AND THE IDLE SEEMED FINE, BUT THE ACCELERATOR HAD NO RESPONSE. I THEN TURNED THE KEY OFF AND BACK ON AND THE LITTLE WRENCH LIGHT WAS GONE AND THE ACCELERATOR WAS FULLY FUNCTIONAL AGAIN. I DECIDED TO TAKE IT IN TO FORD, AS IT HAS AN EXTENDED WARRANTY ON IT. THEY CALLED US BACK LATER ON THAT DAY AND SAID THERE IS NOTHING THEY COULD DO, AS THEY COULD NOT SEE ANY CODES IN THE COMPUTER. I HAVE READ THIS IS A FAIRLY COMMON PROBLEM, AND IN MY OPINIO

Visibility › Glass, Side/Rear
Filed Sep 29, 201253,000 milesCT

I SHUT MY TAILGATE AND THE REAR WINDOW SHATTERED ON MY 2010 FORD ESCAPE. NO ONE WAS INJURED, BUT IT DEFINITELY MADE A HUGE MESS AND IT WAS A SHOCK TO HAVE THIS HAPPEN. THIS IS THE SECOND ISSUE MY VEHICLE HAS HAD THIS YEAR. A FEW MONTHS AGO THE THROTTLE CONTROL WENT ON THE VEHICLE. BOTH NOT COVERED BY FORD, DUE TO THE WARRANTY OVER. I HAVE MANY CONCERNS THAT A TWO YEAR OLD VEHICLE COULD HAVE THESE TYPE OF THINGS GOING WRONG WITH IT. MY OTHER CONCERN IS FORD WON'T ACKNOWLEDGE THESE ISSUES WITH RECALLS AND MANY OF MY FELLOW FORD OWNERS ARE HAVING THE SAME ISSUES. PLEASE CHECK INTO THIS FOR US. CAN SAY I DEFINITELY WON'T BE BUYING FORD AGAIN AFTER THIS. *TR

Power Train
Filed Sep 28, 201236,000 milesMO

WHILE TRAVELING ABOUT 20 MPH DOWN THE STREET, THE VEHICLE COMPLETELY LOST RESPONSIVENESS TO PRESSURE ON THE GAS PEDAL. THE WRENCH LIGHT CAME ON INDICATED A POWER TRAIN MALFUNCTION. I DRIFTED OFF TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I THEN WAITED ABOUT A MINUTE AND TURNED THE CAR BACK ON AGAIN. EVERYTHING WAS FINE AND THE WRENCH LIGHT WENT AWAY. THE CAR DROVE FINE FOR ANOTHER 50 MILES OR SO. THEN IT HAPPENED AGAIN. THERE IS NO WARNING AND WHEN IT HAPPENS NOTHING YOU DO CAN MAKE THE CAR RESPOND. TURNING THE CAR OFF THEN ON AGAIN SOLVED THIS PROBLEM. THROUGH SEARCHING THROUGH THIS DATABASE, IT IS APPARENT THIS A COMMON PROBLEM WITH FORD ESCAPE THROTTLE BODIES. MOST LIKELY A DEFECT IN THE PART. *TR

Power Train
Filed Sep 18, 201239,130 milesAL

WHILE DRIVING ON A NORMAL ROAD, THE VEHICLE'S WRENCH LIGHT (ON THE DASH) ILLUMINATED AND THE VEHICLE BECAME UNRESPONSIVE. THAT IS, PRESSING THE ACCELERATOR YIELDED NO RESULTS. THIS WAS FOLLOWED BY A SHUDDERING STALL-OUT (ENGINE SHUT DOWN) WHEN THE BRAKES WERE APPLIED. THE FIRST ATTEMPT TO RESTART THE ENGINE RESULTED IN A CLICKING NOISE. THE ENGINE STARTED WITHOUT FAULT ON THE SECOND ATTEMPT. THE VEHICLE WAS DRIVEN WITHOUT INCIDENT FOR THE REMAINDER OF THE DAY AND THE FOLLOWING TWO DAYS. ON THE 4TH DAY, THE INCIDENT REPEATED. NORMAL VEHICLE OPERATIONAL CONDITIONS ARE SHORT (10 TO 15 MINUTES) ONE-WAY TRIPS. FORD TECHNICIANS FOUND THE THROTTLE BODY WAS STICKING IN CLOSED POSITION. A NEW THROTTLE BODY WAS INSTALLED. *TR

Power Train
Filed Sep 15, 201271,000 milesNC

WHILE PULLING OFF FROM A STOP SIGN UNDER MODERATE ACCELERATION THE TRANSMISSION "FLARED" DROPPING OUT OF GEAR CAUSING THE VEHICLE TO STOP ACCELERATING, AND THE ENGINE TO REV. AFTER LETTING OFF THE ACCELERATOR THE VEHICLE REGAINED POWER. THIS HAPPENED NUMEROUS TIMES OVER THE DAY. FINALLY TOOK IT TO A DEALER FOR INSPECTION. *TR

Engine
Filed Sep 11, 201247,428 milesOH

THE PROBLEM WAS RANDOMLY DEMONSTRATED SEVERAL TIMES BETWEEN 8/31/12 AND 9/4/12. THE ACCELERATOR WOULD SEEM TO STOP WORKING OR BECOME UNRESPONSIVE, MOST OFTEN AT SPEEDS OF 20-30 MPH. THERE WOULD BE SPUTTERING, STALLING, AND THEN TOTAL STOPPAGE.. THE MOTOR WAS RUNNING BUT THERE SEEMED TO BE NO FUEL FLOW. I WOULD TURN IT OFF, WAIT SEVERAL SECONDS, RESTART IT, AND EVERYTHING WOULD WORK SMOOTHLY UNTIL, WITH NO WARNING, THE PATTERN WOULD REPEAT ITSELF. IT OCCURRED FIVE TIMES /3 MILES, TWO TIMES/1 MILE, AND TWO TIMES/0.5 MILE. EARLY ON 9/4, THE PATTERN REPEATED THREE TIMES ON THE WAY TO THE REPAIR SHOP. THESE INCIDENTS PRODUCED ANXIETY FOR ME AND I WAS GOING SLOW. WE DID NOT DRIVE THE VEHICLE OVER THE HOLIDAY WEEKEND AS WE WERE CONCERNED THAT THIS WOULD HAPPEN ON INTERSTATE HIGHWAYS WHEN WE WOULD BE TRAVELING AT HIGH SPEEDS.THE ERROR TROUBLE CODES WERE PO685, P2111, P2112. HE SAID THE CAR WAS NOT SAFE TO DRIVE UNTIL IT WAS REPAIRED. SINCE THE MECHANIC REPORTED "THROTTLE BODY" BEING THE PROBLEM I RESEARCHED THE THROTTLE BODY AS IT RELATES TO THE FORD ESCAPE. IT CAUSES ME GREAT CONCERN THAT THIS HAS BEEN DEMONSTRATED TO BE A DANGEROUS AND POTENTIALLY LIFE-THREATENING PROBLEM ON THE ESCAPE SINCE 2000 AND I BOUGHT 3 NEW ESCAPES WITHIN THAT TIME PERIOD; A 2002, A 2007, AND THE 2010 ESCAPE, AND THERE HAS BEEN NO EFFECTIVE, CORRECTIVE ACTION TAKEN TO RESOLVE THIS. THE DEALERSHIP HAS SAID THERE WILL BE NO REIMBURSEMENT OF THE $475.00 AND THIS PART IS NOT UNDER ANY WARRANTY. ALTHOUGH THE MON

Power Train
Filed Sep 10, 201232,900 milesCT

LESS THAN TWO WEEKS AFTER PURCHASING THE FORD ESCAPE, I WAS HEADED EAST FROM SOUTH KINGSTOWN, RI TO MA ON RT 79/24 AT 6:30 A.M. DRIVING AT APPROXIMATELY 60 MILES AN HOUR, WITHOUT ANY WARNING, THE CAR CAME TO A COMPLETE STOP AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. I WAS WITHOUT A CELL PHONE. IN THE DISTANCE I COULD SEE AN OFF RAMP AND WAS ABOUT TO WALK. I SUCCESSFULLY RESTARTED THE CAR, EXITED THE HIGHWAY, TO RETURN TO RI. AFTER DRIVING APPROXIMATELY 25 MILES, THE CAR AGAIN, WITHOUT ANY WARNING, CAME TO A COMPLETE STOP IN SEEKONK AND THE WRENCH LIGHT AGAIN CAME ON THE CONTROL PANEL. AGAIN, I RESTARTED THE CAR AND PROCEEDED CAUTIOUSLY TO SOUTH KINGSTOWN, WHEN THE CAR AGAIN STOPPED IN WAKEFIELD, AND THE WRENCH LIGHT INDICATING A POWER TRAIN FAILURE APPEARED ON THE CONTROL PANEL. I IMMEDIATELY CONTACTED THE DEALER WHERE THE CAR WAS PURCHASED. IT STILL HAD A MONTH LEFT ON THE ORIGINAL WARRANTY. UPON INSPECTION THE SERVICE DEPARTMENT INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG. THEY TOLD ME THAT UNLESS THE PROBLEM COULD BE RECREATED, THEY WOULD NOT REPLACE ANY PARTS. BECAUSE IT WAS LABOR DAY WEEKEND, I HAD TO WAIT UNTIL TUESDAY AND TOOK THE CAR TO A FORD DEALER IN NARRAGANSETT RI, WHERE THEY KEPT THE CAR FOR THREE DAYS. THEY COULDN'T REPLICATE THE INCIDENT AND SAID THAT UNLESS THEY COULD SIMULATE IT, FORD WOULD NOT PAY TO REPLACE ANY PARTS. *TR THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TO TRY AND RECTIFY THE STALLING ISSUE, BUT TO NO AVAIL

Steering
Filed Sep 6, 201281,000 milesCA

UPON STARTUP, VEHICLE EXTREMELY DIFFICULT TO TURN, NO POWER STEERING. TOOK TO LOCAL FORD DEALERSHIP. HARD FAULT CODE B1342, EPAS FAILURE. REPAIR: REPLACE ENTIRE STEERING COLUMN. IF THIS HAD HAPPENED ON THE FREEWAY AT HIGHER SPEED, THE ABILITY TO SWERVE WOULD HAVE BEEN NEAR IMPOSSIBLE, POTENTIALLY CAUSING A SERIOUS ACCIDENT. COST OF REPAIR, $1400. *TR

Power Train
Filed Sep 5, 201236,420 milesSC

DRIVING VEHICLE ON BUSY HIGHWAY WITH CRUISE CONTROL AT 60 MPH. THE DASH WRENCH LIGHT CAME ON AND THE ENGINE IDLED DOWN, BACK-FIRED AND WOULD NOT ACCLERATE. WE HAD TO MANEUVER OFF THE ROAD AND STOP THE ENGINE FOR A FEW MINUTES THEN RESTART. IT THEN RAN LIKE IT SHOULD. IRONICALLY, WE WERE HEADED TO THE LOCAL FORD DEALERSHIP TO HAVE THIS CHECKED AS THIS FAILURE HAD HAPPENED THREE (3) TIMES PRIOR. YESTERDAY, THE SERVICE TECH DIAGNOSED THE PROBLEM AS A DEFECTIVE THROTTLE BODY AND WAS REPLACED WITH A NEW ONE. WE WERE NOT GIVEN WARRANTY COVERAGE BECAUSE THE MILEAGE WAS 36,4XX WHEN IT ARRVED AT THE SERVICE DEPARTMENT. AN ACCIDENT WAITING TO HAPPEN FOR SOMEONE ELSE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Escape → · Every Escape year → · How the figures are calculated →