Page 38 of 42 · complaints 1,851–1,900 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Mar 21, 201375,450 milesFL

2010 FORD ESCAPE XLT (V6) IS HAVING REPEATED INCIDENTS (AT RANDOM INTERVALS) OF THROTTLE FAILURES. VEHICLE SUDDENLY HAS NO "GAS PEDAL", IDLES ROUGHLY (800 TO 1000 RPM) AND HAS TO BE COASTED TO SIDE OF ROAD. ONLY WAY TO RESET IS TO PUT VEHICLE IN PARK AND TURN OFF (DANGEROUS ON INTERSTATES OR IF IN LEFT LANE AND NO PLACE TO PULL OFF), RESTART AND MOST CASES THE PROBLEM IS ELIMINATED FOR HOURS, DAYS OR MORE. SOMETIMES IT CAN OCCUR MANY TIMES WITHIN A SHORT DRIVE PERIOD AND THEN GO AWAY FOR HOURS OF ISSUE-FREE DRIVING. ENGINE SERVICE LIGHT (WRENCH) CAME ON ONE DAY AFTER SOME EXTREMELY ROUGH IDLING CAUSED BY ISSUE (ENGINE BUCKED A BIT) AND SERVICE STATION READ COMPUTER ANALYSIS AS "THROTTLE ACTUATOR CONTROL SYSTEM" WAS STUCK OPEN AND CLOSED. THEY TOLD ME THAT IT WAS PROBABLY DEFECTIVE AND DANGEROUS AND THAT I SHOULD PROCEED TO MY FORD DEALER ASAP. I TOOK VEHICLE TO FORD DEALER (3/20/13) AND THEY ACKNOWLEDGED THE THROTTLE BODY SHOULD BE REPLACED, BUT SAID NO RECALL HAD BEEN ISSUED SO I WOULD HAVE TO PAY FOR REPAIR. I COULD NOT BELIEVE THIS FOR A 2 YEAR OLD CAR. THIS IS A HUGE SAFETY ISSUE AND I WOULD EXPECT A MANUFACTURER TO FIX THIS PROBLEM IMMEDIATELY AND SHOCKED AT THEIR NONCHALANCE REGARDING THIS PROBLEM. I WENT HOME AND GOOGLED THE ISSUE AND I SEE MANY ARTICLES AND AGENCIES LOOKING INTO THIS PROBLEM SO APPARENTLY I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM NOT ALLOWING THE MY FAMILY MEMBERS TO DRIVE THE VEHICLE DUE TO THIS SAFETY ISSUE UNTIL IT IS REPAIRED BY FORD AT THEI

Vehicle Speed Control
Filed Mar 21, 201377,550 milesFL

VEHICLE'S THROTTLE STOPPED WORKING IN TRAFFIC TRAVELING AT 35 MPH AND HAD TO COAST VEHICLE TO SIDE OF ROAD WHERE ENGINE WAS IDLING ROUGHLY BUT NO RESPONSE TO PRESSING ACCELERATOR PEDAL. VEHICLE NEEDED TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET THROTTLE WORKING AGAIN. VEHICLE EXHIBITED THIS PROBLEM MANY TIMES OVER LAST 30 DAYS (EVEN AT 65 MPH WE LOST THROTTLE ON INTERSTATE AND HAD TO COAST OFF IN TRAFFIC). WE HAVE BEEN FORTUNATE IN AVOIDING AN ACCIDENT. TOOK VEHICLE TO SERVICE STATION WHICH READ COMPUTER READING AND SAID "THROTTLE BODY ACTUATOR" NEEDED TO BE REPLACED AND THAT I SHOULD GO TO LOCAL FORD DEALER ASAP AS THERE SHOULD BE A RECALL FOR A 2 YEAR OLD VEHICLE WITH THIS DANGEROUS CONDITION. FORD DEALER INFORMED ME THAT THERE WAS NO RECALL AND THAT ITS JUST SOMETHING THAT HAPPENS AND THAT IT WOULD BE $399 TO FIX. THIS IS A HUGE SAFETY ISSUE AND I WILL NOT LET MY FAMILY DRIVE THE VEHICLE UNTIL FORD FIXES THIS ISSUE AT FORD'S EXPENSE. I RESEARCHED ONLINE AND THIS PROBLEM SEEMS TO BE HAPPENING A LOT TO MANY OWNERS. THIS NEEDS AN IMMEDIATE MANDATE BY NHTSA TO FORD TO ISSUE A RECALL FOR THIS LIFE THREATENING DEFECT. *TR

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Mar 20, 2013TX

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO THROTTLE CONTROL MALFUNCTION AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY LOST ALL ACCELERATION WHILE TRAVELING ON THE HIGHWAY IN CRUISE CONTROL MODE. THE RPM WOULD NOT GO ABOVE 700 DESPITE, THE CONSUMER APPLYING THE ACCELERATOR PEDAL. THE LOCAL FORD SERVICE DEPARTMENT GAVE THE CONSUMER SOME TROUBLESHOOTING STEPS TO RESET THE VEHICLE. THE SERVICE ADVISOR EXPLAINED, THE COMPUTER HAD STOPPED FUNCTIONING., WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE CONSUMER WAS INFORMED TO ALLOW THE VEHICLE TO SIT IN THE OFF POSITION FOR A FEW MINUTES AND THE RE-START IT AGAIN. IT PROVIDED A TEMPORARY FIX, WHICH ALLOWED THE CONSUMER TO CONTINUE TO HER DESTINATION. THE AFTER THE CONSUMER RETRIEVED HER VEHICLE, THE LOW PRESSURE SENSOR HAD ACTIVATED. SHE TOOK THE VEHICLE TO HER LOCAL MECHANIC, WHO OBSERVED THE VEHICLE WAS LEAKING TRANSMISSION FLUID ON THE DRIVER SIDE BETWEEN THE AXLE AND TRANSMISSION. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AN INSPECTION REVEALED THE LEAK WAS COMING FROM A SEAL. WHEN THE CONSUMER PICKED THE VEHICLE UP, LATER THAT EVENING, THE LOW TIRE PRESSURE LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A TIRE DEALER, WHERE THEY FOUND A SCREW IN THE SIDEWALL OF THE DRIVER FRONT TIRE. THE CONSUMER WAS INFORMED, SHE WOULD NEED TO PURCHASE TWO NEW TIRES. *JB

Engine
Filed Mar 18, 201357,873 milesOK

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALSO EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE EVAPORATIVE EMISSION CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,873 UPDATED 04/30/13*LJ THE CHARCOAL CANISTER WAS REPLACED. UPDATED 05/20/13

Power Train
Filed Mar 18, 201347,000 milesTX

DRIVING CAR ON HIGHWAY ON DAILY COMMUTE IN 5:00 PM TRAFFIC. MERGING INTO TRAFFIC, GAVE IT GAS AND CAR SLOWED TO NOTHING, WOULD NOT INCREASE IN SPEED, RPMS VERY HIGH , WRENCH LIGHT CAME ON HAD TO TURN CAR OFF AND BACK ON TO GET IT HOME. TOOK TO FORD DEALERSHIP AND THEY STATED IT WAS A BAD THROTTLE BODY, NOT COVERED BY WARRANTY. *TR

Engine
Filed Mar 15, 201336,259 milesNC

FOR SEVERAL MONTHS, MY 2010 FORD ESCAPE WOULD STALL WHILE DRIVING DOWN THE ROAD. THERE WERE TIMES THAT I WAS GOING 45-55MPH AND MY VEHICLE WOULD STALL. I LOST POWER STEERING AS VEHICLE SHUT OFF. I HAD TO SLOW DOWN AND PULL OFF THE ROAD AND RE-START THE VEHICLE. THIS WAS VERY DANGEROUS AND SCARY. THIS HAPPENED PROBABLY 10-15 TIMES UNTIL I COULD NO LONGER GET THE VEHICLE STARTED. I HAD IT TOWED INTO A FORD DEALERSHIP AND HAD THEIR SERVICE DEPARTMENT ANALYZE THE PROBLEM. I FIRST TOOK IT BY AN ADVANCE AUTO TO CHECK THE SERVICE ENGINE LIGHT. THE CODE THAT CAME UP I BELIEVE WAS 9000. IT HAD SOMETHING TO DO WITH EMISSION, FUEL SYSTEM CONCERNS. THE SERVICE DEPARTMENT PUT A THROTTLE BODY AND MOTOR ASSEMBLY PART ON IT. I HAVEN'T HAD ANY PROBLEMS SINCE. THEY ALSO DID AN EEC TEST P2111 AND FOUND ETB TO BE AT FAULT AND REPLACED. I HAD TO PAY $356.52 INCLUDING LABOR FOR THIS. I FEEL FROM READING OTHER INFORMATION ON 2010 FORD ESCAPES THAT THERE HAS BEEN A LOT OF ISSUES WITH STALLING. I FEEL I SHOULD BE REIMBURSED FOR MY EXPENSES. *TR

Vehicle Speed Control
Filed Mar 13, 201374,100 milesFL

THE WRENCH ICON ILLUMINATED THE 4 TIMES THE ESCAPE FAILED TO RESPOND TO ACCELERATION. EACH TIME IT NEEDED TO BE TURNED OFF AND RESTARTED. 1ST FAILURE (1/24/13) WAS AT ABOUT 20MPH (OR LESS) WHILE MAKING A U-TURN. I WAS ABLE TO COAST OVER TO BUS LANE. 2ND FAILURE (2/4/13) WAS AT 50MPH AFTER TRAVELING 30 MILES IN HEAVY TRAFFIC. I DROVE DIRECTLY TO A TRANSMISSION SHOP AND WAS TOLD "WHAT AN EXTREME SAFETY ISSUE THIS COULD BE AND THAT THIS WAS AN EXPENSIVE TRANSMISSION TO REBUILD AND IT WOULD BE $2000 TO $2500." 3RD FAILURE (2/5/13) AND BY NOW I AM QUICK TO START EMERGENCY FLASHERS. I WAS UNABLE TO RESTART IN N. I WAS ABLE TO PULL INTO A TURN LANE AND HAD TO TURN ESCAPE OFF AND RESTART. I STARTED RESEARCHING ON INTERNET AND DETERMINED THAT THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY. 4TH FAILURE (2/11/13) SAME SENERIO. 2/14/13 I DROVE TO DON REID FORD, MAITLAND, FL. I SPOKE TO THE SERVICE MANAGER WHO AGREED WITH ME THAT THE PROBLEM WAS THE THROTTLE BODY. $300 FIX INCLUDED $99. LABOR WITH A 12 MONTH WARRANTY AT ANY FORD DEALER. THAT POINT SOLD ME SINCE THIS VEHICLE WAS LIKELY TO TRAVEL OUT OF TOWN, AND THAT IT COULD BE DONE WHILE I WAITED. I WAS NOT HAPPY TO CHECK MY PAPERWORK AFTER I GOT HOME AND FIND THAT INSTEAD OF STATING THE ISSUE IT SAID "CUSTOMER STATES REPLACE THROTTLE BODY PER CUSTOMER REQUEST" I CALLED THE SERVICE MANAGER AND EXPRESSED MY CONCERN THAT THIS VERY DANGEROUS SAFETY ISSUE WAS NOT DOCUMENTED ON MY PAPERWORK. I WAS TOLD THAT SINCE THE DEALER DID NOT DIAGNOSE THE

SeatsCrash
Filed Mar 12, 2013MI

I WAS RECENTLY REAR ENDED ON THE DRIVER SIDE BY A MINIVAN TRAVELLING AT ATLEAST 40 MPH. THE FORCE OF THE COLLISION RESULTED IN MY SEAT BACK OF 2010 FORD ESCAPE TO AUTOMATICALLY RECLINE SEVERAL NOTCHES BACK. AFTER I STOPPED, I COULD NOT PULL THE SEAT BACK TO ITS ORIGINAL POSITION. *TR

Engine
Filed Mar 11, 201330,075 milesMD

THE VEHICLE EXPERIENCED THE EXACT CONDITION AS DESCRIBED IN NHTSA INVESTIGATION # PE13003. TRAVELING STEADILY AT 30 MPH, FELT A SUDDEN 'THUMP' FROM THE DRIVETRAIN. THE 'WRENCH' INDICATOR LIGHT CAME ON THE INDICATOR PANEL AND VEHICLE WENT INTO "LIMP HOME MODE' AND ENGINE CONTINUED TO RUN AT LOW RPM (@ 900). THE THROTTLE DID NOT RESPOND AND VEHICLE COULD NOT BE ACCELERATED. ELECTRICAL AND HYDRAULIC POWER WAS MAINTAINED, PULLED OVER TO SIDE OF ROAD AND STOPPED NORMALLY. ONCE IN PARK THE ENGINE BEGAN TO REV ERRATICALLY AT LOWER RPMS. TURNED OFF ENGINE, REMOVED KEY. I HAVE AN OBD SCANNER WHICH I USED TO CHECK FOR CODES - DELIVERED CODE "P2111". WE WERE ONLY A FEW BLOCKS FROM OUR HOME, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION AND SUCCESSFULLY DROVE HOME AND HAS CONTINUED NORMAL OPERATION TO PRESENT TIME (MARCH 11, 2013). *TR

Power Train
Filed Mar 5, 201349,000 milesFL

THE CAR WOULD JERK WHEN YOU DROVE IT. IT WAS A HARD JERK SOMETIMES AND HARDLY NOTICEABLE AT TIMES. I NEVER OWNED AN SUV SO I THOUGHT MAYBE IT WAS NORMAL. ASKED DEALER THEY DROVE AND STATED IT WAS OK. KEPT JERKING AT TIMES WHEN YOU WERE DRIVING. ESPECIALLY WHEN SLOWING DOWN IN VEHICLE, WOULD JERK WHEN SHIFTING FROM GEAR TO GEAR (AUTOMATIC TRANSMISSION). ASKED WHITE FORD SERVICE AGAIN ABOUT HARD SHIFTING. IN OCTOBER AT 56,000 MILES ON VEHICLE THEY STATED THAT THEY COULD REPROGRAM COMPUTER AND SET IT. IT COST ME $105 FOR THEM TO DO THAT. DID NOT NOTICE MUCH DIFFERENCE, MAYBE A LITTLE BETTER. IN DECEMBER MY SON TOOK VEHICLE TO WHITE FORD BECAUSE I DID NOT FEEL LIKE THEY WERE LISTENING TO ME, THEY TOLD HIM NO TRANSMISSION TECHNICIAN. TAKE TO DIFFERENT FORD DEALER. TOOK TO NICK NICHOLAS FORD IN CRYSTAL RIVER, FL AND THEY STATED TRANS FLUID BURNT. $5,000 TO FIX. I TOOK VEHICLE TO TRI-COUNTY TRANSMISSION IN CHIEFLAND, FL. MGR. WORKED FOR FORD SERVICE 27 YEARS. THEY STATED TRANS FLUID BURNT, BLACK AND FINE METAL AND FICTION MAT, AND HAD TRANS TORN UP DUE TO DEFECTIVE PART. SOLENOID BORE WORN CAUSED CLUTCHES TO SLIP METAL ALL THRU TRANS AND CONVERTER. THIS IS A PROBLEM THAT SHOULD BE A RECALL. WHAT IF TRANSMISSION HAD FAILED ME??? *TR

Fuel/Propulsion System
Filed Mar 4, 201343,869 milesMI

DRIVING AT 35MPH, CHECK ENGINE LIGHT CAME ON AND SUV WENT INTO "LIMP HOME MODE", SLOWING TO ONLY 10MPH. AFTER RE-STARTING SUV 2-TIMES SAME ERROR APPEAR. TOOK SUV TO LOCAL FORD DEALER TOM HOLZER, AND THEY SAID IT WAS A FAILING THROTTLE BODY SENSOR. INQUIRED IF THERE WAS A KNOWN WARRANTY ISSUE AND DEALER CONFIRMED NO, BUT A SERVICE BULLETIN EXISTED AT CUSTOMER'S EXPENSE - WHICH WAS NOT AGREEABLE. TOM HOLZER SERVICE MANAGER ADVISE TO CONTACT FORD DIRECTLY (WHICH WE DID) AND FORD SAID TO CONTACT SERVICE MANAGER (WHICH WE DID). AFTER NUMEROUS PHONE CALLS AND FORMAL COMPLAINTS WE RECEIVED NO SATISFACTORY RESOLUTION. FORD WAS BLAMING THE LOCAL DEALER, THE LOCAL DEALER BLAMING FORD, AND WE STILL HAD TO PAY $525 TO REPLACE DEFECTIVE THROTTLE BODY SENSOR. (IRONICALLY OUR GOOD FRIENDS HAVE A 2010 CHEVY EQUINOX WITH 80,000 MILES THAT HAD THE SAME PROBLEM AND THEIR LOCAL CHEVY DEALER REPLACED THEIR THROTTLE BODY SENSOR AND PROVIDED LOANER VEHICLE DURING SERVICE PROCEDURE, BOTH AT NO CHARGE). NEEDLESS TO SAY, WE WERE VERY DISAPPOINTED WITH THE LOCAL DEALER AND FORD'S HANDLING OF THIS KNOWN PROBLEM, AND THIS WILL BE OUR LAST FORD VEHICLE PURCHASE AFTER 30-YEARS OF DEDICATED FORD VEHICLE PURCHASES. *TR

Power Train
Filed Mar 4, 201336,584 milesPR

DRIVING MY 2010 ESCAPE ON THE HIGHWAY THE ENGINE STALLED. THE SPEED I WAS GOING WAS ABOUT 60 MPH. WITH NO PRIOR WARNING THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON, THE RPM'S FLUCTUATED BETWEEN 0500 AND 2500 AND I COULD NOT ACCELERATE THE VEHICLE. THE DEALER SAID THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED AT MY EXPENSE AS IT WAS NOT UNDER WARRANTY. *TR

Vehicle Speed Control
Filed Mar 1, 201365,000 milesPA

DRIVING IN TRAFFIC SLOWED TO TURN LEFT ACROSS RAILROAD TRACKS AND CAR DIED. WHEN I TRIED TO ACCELERATE THE GAS PEDAL WENT TO FLOOR BUT CAR CRAWLED SLOWLY TO WHERE WE COULD PULL OFF ROAD. DISCONNECTED AND RECONNECTED BATTERY, CAR STARTED RAN 1 MILE STOPPED AGAIN. FRIEND CLEARED ELECTRONIC ERROR CODE WITH TESTER AND CAR HAS RUN OK UNTIL RECENTLY WHEN BACK GATE WILL NOT OPEN UNTIL ERROR CODE WAS CLEARED BY CAR DEALER. AFTER CAR SLOWING INCIDENT OCCURRED WE RETURNED CAR TO DEALER WHERE WE PURCHASED IT AND THEY SAID THEY NEVER HEARD OF THAT EVER HAPPENING AND THEY COULD FIND NOTHING WRONG WITH THE CAR. WE FEAR IT MAY HAPPEN AGAIN AND LEAD TO AN ACCIDENT. *TR

Engine
Filed Mar 1, 2013KY

I WAS DRIVING ON THE HIGHWAY AND MY ESCAPE LOST POWER OR ABILITY TO ACCELERATE FORWARD. THE OPEN WRENCH TOOL LITE UP ON THE DASH BOARD. MY ESCAPE SLOWED DOWN SIGNIFICANTLY. THE VEHICLE CONTINUED TO RUN AND WOULD DRIVE VERY SLOWLY BUT WHEN I WOULD PRESS ON THE GAS, IT WOULD NOT GO ANY FASTER. ONCE THE VEHICLE WAS TURNED OFF AND THEN BACK ON, IT APPEARED TO WORK JUST FINE. ABOUT A WEEK LATER, THE EXACT THING HAPPENED AGAIN WHEN TRAVELING AT APPROXIMATELY 50MPH. MY CAR IS NOW AT A FORD DEALERSHIP, BUT THEY SAY IT IS NOT HAPPENING WHEN THEY DRIVE IT AND UNLESS IT HAPPENS WITH THEM, THERE IS NOTHING THEY CAN DO ABOUT THE SITUATION. *TR

Power Train
Filed Feb 28, 201360,000 milesVA

I WAS DRIVING ON THE INTERSTATE GOING APPROXIMATELY 73 MPH, WHEN THE CAR STARTED LOSING SPEED, THE WRENCH LIGHT CAME ON, AND I WASN'T ABLE TO ACCELERATE. I HAD TO MANEUVER THE CAR OFF TO THE SIDE OF THE ROAD, CUT IT OFF AND THEN RESTART. IT SEEMED TO BE FINE AT THAT POINT. HOWEVER, THAT SAME MORNING I HAD THE SAME PROBLEM, ONLY IT WAS IN MY DRIVEWAY. I TURNED THE CAR OFF AND RESTARTED IT AND IT SEEMED FINE. THIS IS TERRIBLY DANGEROUS SINCE IT HAPPENS ON THE INTERSTATE AND IF YOU ARE IN THE MIDDLE OF TRAFFIC AND ARE UNABLE TO KEEP UP THE SPEED, IT COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM WITH DIFFERENT FORD MODELS AND I BELIEVE THERE SHOULD BE A RECALL FOR SAFETY REASONS. *TR

Vehicle Speed Control
Filed Feb 27, 201344,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED THEN STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED THREE SEPARATE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 3/28/13 *CN

Engine
Filed Feb 27, 201315,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED A SENSOR. THE CONTACT WAS UNSURE OF WHICH SENSOR WAS REPLACED. THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000.

Vehicle Speed Control
Filed Feb 27, 201346,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THEN THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000. UPDATED 4/1/13 *CN AFTER THE VEHICLE JERKES, THE CONSUMER STATED HE SPEED WAS 3 MPH. THE INCIDENT ALSO OCCURRED WHILE DRIVNG 15-20 MPH.

Engine
Filed Feb 26, 201328,000 milesTN

WHEN ACCELERATING, THE CAR'S RPM JUMPS REALLY HIGH BUT THE CAR IS NOT MOVING ANY FASTER. ACTUALLY FEELS LIKE IT IS LOSING POWER. EXACT SAME TYPE OF FEELING AS INDICATED IN THE 2/25/13 REPORTS IN THE NEWS ON THE FORD INVESTIGATION. TOOK TO THE DEALERSHIP TWICE AND THEY COULD NOT RECREATE IT. *TR

Fuel/Propulsion System
Filed Feb 26, 201355,129 milesMI

ENGINE LOSES POWER (DOES NOT STALL OUT) STAYS RUNNING BUT UNABLE TO ACCELERATE. WRENCH LIGHT COMES ON. IF SHUT OFF AND RESTARTED IT WILL GO AGAIN. OCCURED 3 TIMES IN ONE DAY. OCCURS AT ANY LEVEL OF SPEED, WAS GOING 30 MPH ONCE, AND ON HIGHWAY THE OTHER 2 TIMES, ONCE EXCELERATING ON HIGHWAY TO MERGE, AND THE LAST TIME DRIVING NORMALLY. THROTTLE BODY AND MOTOR WERE REPLACED. *TR

Vehicle Speed Control
Filed Feb 26, 201340,000 milesNJ

UPON ENTERING THE FLOW OF TRAFFIC ON HIGHWAY MY 2010 FORD ESCAPE BEGAN TO ACCELERATE ON ITS OWN AND INCREASING SPEED, REALIZING WHAT WAS HAPPENING I ENGAGED THE BRAKE TO NO AVAIL, I WAS UNABLE TO STOP MY VEHICLE. I NAVIGATED TO THE SHOULDER AND WAS GAINING SPEED ON THE TRAFFIC AHEAD SO I LOOKED FOR AN EXIT INTO A PARKING LOT WITH NO ONE WALKING IN MY WAY AND TURNED INTO THE LOT LITERALLY ON TWO WHEELS DUE TO MY INCREASING SPEED. I SAW A WOODED AREA WITH A SNOW BANK AND THOUGHT I WOULD HEAD THAT WAY RATHER THAN THE ALTERNATIVE OF OTHER VEHICLES, BUILDING OR PEOPLE. AS I GOT CLOSER I THEN TURNED THE ENGINE OFF AND STOPPED BUT NOT AFTER STANDING ON MY BRAKES AND SMELLING BURNING FROM THEM. *TR

Power Train
Filed Feb 26, 2013LA

THE CAR ENGINE ACCELERATES ON ITS OWN, WHETHER OR NOT MY FOOT IS ON THE GAS PETAL. I THOUGHT IT WAS TRANSMISSION TROUBLE, BUT NOT SURE NOW AFTER READING ARTICLE IN BATON ROUGE ADVOCATE TODAY. BROUGHT CAR INTO DEALERSHIP AT LEAST 3 TIMES, THEY CANNOT FIND ANYTHING. THEY SAY BRING IT IN WHEN IT HAPPENS, BUT ONCE I WAS HEADED TO BATON ROUGE AND IT JUST STARTED RACING, ANOTHER TIME TO GENTLY, AND OTHER TIMES JUST HEADED HOME OR SHOPPING. IT HAS HAPPENED MINIMAL 25 TIMES. I WILL START LOGGING THE MILEAGE, SPEED, DATES, & TIMES AS OF TODAY...2/26/13. I REALIZE IT IS WHAT YOU ARE CALLING A POWER SURGE. I CANNOT WAIT TO GET RID OF THIS CAR. *TR

Engine
Filed Feb 26, 201343,000 milesSC

DRIVING AT 45-50 MPH, CAR STALLED AND "WRENCH-SHAPED" WARNING LIGHT CAME ON. BY DESCRIPTIONS I'VE READ, CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD... NO ACCELERATION CAPABILITY, TIGHT STEERING, RPM BOUNCING BETWEEN 500-900. SHUT OFF ENGINE, RESTARTED, RAN FINE FOR NEXT 30 MINUTES OF DRIVE WITH SPEEDS RANGING FROM IDLE AND 10-60 MPH. FRIEND NOTIFIED ME OF THE BELOW OPEN INVESTIGATION THAT FITS WHAT HAPPENED. INVESTIGATION SUBJECT : ELECTRONIC THROTTLE BODY MALFUNCTION DATE INVESTIGATION OPENED: FEB 21, 2013 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: PE13003 COMPONENT(S): ENGINE. *TR

Vehicle Speed Control
Filed Feb 25, 201345,000 milesMD

WHILE DRIVING TO WORK, GOING APPROXIMATELY 40 MPH, MY CAR EXPERIENCED A SUDDEN LOSS OF POWER AND ACCELERATION. THE CAR DID NOT RESPOND WHEN I PRESSED THE GAS PEDAL, AND THE ENGINE WAS SPUTTERING AND THE CAR WOULD BARELY MOVE FORWARD. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A FORD DEALER, AND WAS INFORMED THAT THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY. I SOON FOUND OUT THAT MY THIRD PARTY WARRANTY DID NOT COVER THIS PART. THE DEALER STATED THAT THE WARRANTY DOESN'T COVER THE PART BECAUSE THEY KNOW IT IS GOING TO MALFUNCTION IN ALMOST EVERY FORD ESCAPE. SO I HAD TO PAY OVER $300 OUT OF POCKET TO GET A PART FIXED THAT THE DEALER KNEW WAS GOING TO BREAK! THIS IS RIDICULOUS! *TR

Power Train
Filed Feb 25, 201389,000 milesMN

I HAVE TWO FORD ESCAPES AND BOTH HAVE THE SAME ISSUE, THE POWER TRAIN LIGHT COMES ON. THERE WAS A RECALL FOR SAME MODEL BUT WHEN I CALLED FORD THEY SAID IT WAS NOT MADE IN LOCATION WHERE THE RECALL HAPPENED. I HAVE TAKEN IT TO A FEW AUTO REPAIRS SHOW AND THEY HAVE TOLD ME THAT THIS A PROBLEM THEY SEE A LOT. I HAVE CALLED THE DEALERSHIP AND THEY SAY THEY CAN NOT DO ANYTHING. I AM FURIOUS THAT KNOW I HAVE TO PAY 6000 TO REPLACE THE TRANSMISSION FOR BOTH MY VEHICLES! *TR

Vehicle Speed Control
Filed Feb 25, 201332,000 milesVA

CAR WENT FROM 70 MPH TO IDLE ON THE HIGHWAY, WOULD NOT ACCELERATE. DEALER REPLACE FAULTY THROTTLE BODY, BUT WE CONTINUE TO HAVE SPORADIC ACCELERATION ISSUES. DEALER CANNOT FIND FAULTS IN THE CURRENT THROTTLE BODY. *TR

Vehicle Speed Control
Filed Feb 20, 201334,336 milesPA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED INDEPENDENTLY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,336.

Power Train
Filed Feb 13, 201350,000 milesCA

I WAS DRIVING DOWN THE ROAD AT NIGHT, GOING 40 MPH ON A STREET WHEN SUDDENLY MY CAR DECELERATING WITHOUT WARNING AND CAME TO A STOP ON THE SIDE OF A BUSY STREET. THE ENGINE LIGHT CAME ON HOWEVER, I WAS NOT ABLE TO GET IT TO MOVE. I HAD THE TOW COMPANY COME GET ME AND DROPPED IT OFF AT THE FORD DEALERSHIP. IT APPEARS THAT THE THROTTLE BODY WENT OUT WHILE I WAS DRIVING. NORMALLY I WOULDN'T REPORT THIS, BUT IT SEEMS TO BE A COMMON DANGEROUS EVENT WITH THE FORD ESCAPE. *TR

Steering
Filed Feb 6, 201396,000 milesMN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SHE WAS UNABLE TO MOVE THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 96,700. UPDATED 5/7/13 *CN

Power Train
Filed Feb 6, 201341,788 milesKS

I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED AND STARTED JERKING BEFORE SHUTTING DOWN ENTIRELY. I WOULD PUSH ON THE GAS AND MY CAR WOULD NOT DRIVE FORWARD, AS IF IT LOST ITS POWER. THE FORD DEALERSHIP HAD TO REPLACE THE THROTTLE BODY, AFTER I OWNED THE CAR FOR LESS THAN A YEAR. *TR

Fuel System, Gasoline
Filed Feb 5, 201370,480 milesMN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND A SMOKE TEST WAS PERFORMED. THE DEALER LOCATED A LEAK IN THE SYSTEM WITH THE POTENTIAL FOR FUEL LEAKAGE AS WELL. THE VALVE SOLENOID, VALVE ASSEMBLY PIPE AND THE FUEL FILLER PIPE WERE ALL RECOMMENDED FOR REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT A COST OF $ 931.64. THE FAILURE AND CURRENT MILEAGE WAS 70,480. UPDATED 03/01/13*LJ THE COMPONENT FAILURES BASED ON WHAT THE DEALER PROVIDED, WHICH WAS A SMOKE TEST, CONFIRMED THE FUEL SYSTEM WAS LEAKING FUEL VAPORS INTO THE ATMOSPHERE AND ANY PLACES THAT FUEL VAPORS COULD ESCAPE. UPDATED 03/07/13

Visibility
Filed Feb 5, 201326,829 milesIL

VEHICLE WAS PARKED IN A LOT OF A GROCERY STORE, OPENED HATCH AND PUT GROCERY IN BACK OF HATCH. WHEN I CLOSED HATCH DOOR THE WINDOW EXPLODED SENDING GLASS INSIDE THE BACK AND ON THE GROUND. TEMPERATURE WAS BELOW FREEZING AND THERE NOTHING THAT HIT THE GLASS TO CAUSE IT TO SHATTER. DID NOT CLOSE HATCH DOOR WITH ANY EXCESSIVE FORCE. *TR

Fuel/Propulsion System
Filed Jan 31, 201360,400 milesMA

THE CAR LOST ENGINE POWER UNEXPECTEDLY WHILE UNDER WAY. PRESSING THE GAS PEDAL MADE NO DIFFERENCE, AND THE CAR WOULD NOT COAST - IT LOST SPEED RAPIDLY. UPON TURNING THE CAR OFF AND WAITING A FEW MINUTES, THE CAR WOULD RESTART AND OPERATE NORMALLY. SOMETIMES IT WOULD OPERATE FOR NORMALLY FOR THE ENTIRETY OF THE TRIP, OTHER TIMES THE CAR WOULD EXHIBIT THE PROBLEM AGAIN. *TR

Engine
Filed Jan 31, 201341,914 milesIN

THIS VEHICLE BELONGS TO MY DAUGHTER AND WHILE DRIVING TO GET LUNCH THE SAID VEHICLE SLOWED AND STARTED JERKING AND SHAKING. THE ENGINE DIDN'T DIE BUT THE ACCELERATOR WOULD NOT THROTTLE UP. SHE EVENTUALLY WAS ABLE TO RETURN BACK TO WORK AND LATER IN THE AFTERNOON HAD A DOCTOR'S APPOINTMENT AND SHE LEFT WORK FOR HER APPOINTMENT AND TRAVELED ABOUT A MILE BEFORE EXPERIENCING THE SAME SYMPTOMS AS PREVIOUSLY STATED. MY DAUGHTER PHONE ME FOR HELP AND I WENT TO HER LOCATION AND WE TRADED VEHICLES AND I TRIED TO DRIVE IT BUT IT WOULDN'T ACCELERATE AS BEFORE. THE ENGINE WOULD IDLE AND THE SPEEDOMETER INDICATED 3 MPH. I NOTIFIED FORD AND REQUESTED A WRECKER AND THEN WAS ABLE TO GET THE ESCAPE TO DRIVE ABOUT ANOTHER MILE BEFORE IT STALLED AGAIN. I WAITED FOR A WRECKER THAT NEVER CAME AND I FINALLY STARTED THE ENGINE AGAIN AND ENTERED THE INTERSTATE AND TRAVELED ABT SIX MILES AT 65 -70 MPH WHEN IT LOST POWER AGAIN. I IDLED AT 3 MPH FOR ABOUT A MILE TO THE FORD DEALERSHIP AND THEY WERE CLOSED. FINALLY I IDLED ANOTHER 2 MILES TO THE DAUGHTER'S RESIDENCE AND PARKED THE VEHICLE IN HER GARAGE.THE NEXT DAY I WENT TO AUTOZONE AND I ASKED THEM WHAT CODES P2111 AND P2112 WERE AND THEY ADVISE ME IT HAD TO DO WITH THE THROTTLE BODY. I THEN DROVE IT TO THE DEALERSHIP AT 3 MPH AND LEFT IT . I PURCHASED A THROTTLE BODY FROM ANOTHER FORD DEALERSHIP AND INSTALLED IT IN ABOUT TWENTY MINUTES. IT SEEMS TO BE RUNNING GOOD NOW AFTER TEST DRIVING IT FOR 15 MILES WITH NO ISSUES. THE VEHICLE'S WARRANTY EXPIRED @

Engine
Filed Jan 30, 2013OH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STARTED THE IGNITION AND AN UNUSUAL NOISE EMITTED FROM THE ENGINE AREA AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE ENGINE WAS SHUT DOWN. UPON RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED WHILE IDLING OR WHEN THE IGNITION WAS STARTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.

Power Train
Filed Jan 29, 201350,809 milesOH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE MADE LOUD NOISES. AS THE CONTACT TRIED TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,809. THE CURRENT MILEAGE WAS APPROXIMATELY 50,934. THE VIN WAS UNAVAILABLE.

Engine
Filed Jan 28, 201337,500 milesGA

DECEMBER 28 ,2012- WHILE TRAVELING ON THE INTERSTATE AT 65MPH MY 2010 ESCAPE ENGINE CUT OFF. I FINALLY GOT TO EMERGENCY LANE AND THE SUV WAS IDLING ROUGH. I CUT THE ENGINE OFF AND RESTARTED IT IN A FEW MINUTES.I TOOK IT TO THE FORD DEALERSHIP TODAY. THEY RAN A DIAGNOSTIC TEST AND NOTHING WAS WRONG. THEY OFFER TO DRIVE IT TO SEE IF IT WOULD CUT OFF AGAIN. I HAVE ALWAYS BOUGHT TOYOTA BUT THOUGHT I WOULD BUY FORD THIS TIME. THEY ARE DEFINITELY A PROBLEM SO FORD STAND BEHIND YOUR PRODUCT AND FIX IT BEFORE SOMEONE GETS HURT OR KILLED. *TR

Power Train
Filed Jan 27, 201326,490 milesNJ

WHILE DRIVING THERE WAS A SUDDEN LOSS OF POWER. THE WRENCH ICON LIT UP ON THE DASH DISPLAY & THE ENGINE LIGHT CAME ON TOO. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE STAYED ON & ALL OTHER FEATURES OF THE VEHICLE WORKED. I SHUT THE CAR OFF & RESTARTED THE VEHICLE & CONTINUED DRIVING. THIS OCCURRED 4 TIMES WITHIN A HALF HOUR. IT WAS A MIRACLE THAT I WAS NOT INVOLVED IN AN AUTO ACCIDENT. I BROUGHT THE VEHICLE BACK TO A FORD DEALER WHERE THEY REPLACED THE THROTTLE BODY. VEHICLE HAS BEEN OPERATING FINE EVER SINCE & THE GAS PEDAL IS MORE RESPONSIVE THAN IT WAS BEFORE. THE ORIGINAL BUMPER TO BUMPER WARRANTY EXPIRED LESS THAN 2 MONTHS AGO & I HAD TO PAY FOR THIS REPAIR. I AM VERY UNHAPPY. *TR

Engine
Filed Jan 25, 201340,235 milesOH

2010 FORD ESCAPE ENGINE STALLS AT RANDOM TIMES: IT'S HAPPENED TO ME SIX TIMES NOW. FIRST WHILE I WAS DRIVING 65 MPH ON THE INTERSTATE IN THE MIDDLE LANE WHEN SUDDENLY, WITH NO WARNING, I WAS NO LONGER ABLE TO GET ENOUGH THROTTLE TO CONTINUE MOVING FORWARD. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAS ALMOST REAR-ENDED, I REALLY THOUGHT I WAS GOING TO BE KILLED. IT IS A VERY SCARY SITUATION, GOING FROM 65 MPH TO NOTHING. THE CAR JUST SHUTS OFF AND GOES INTO SOME TYPE OF ROUGH IDLE MODE AND A LITTLE ORANGE WRENCH APPEARS ON THE DASH. AFTER STOPPING AND TURNING OFF THE ENGINE IT WILL START BACK UP. FIRST OCCURRENCE WAS DECEMBER 7TH, 2012, SECOND AND THIRD WERE SEVERAL DAYS LATER. FOURTH AND FIFTH WERE JANUARY 24TH 2013 AND THE SIXTH ON JANUARY 25, 2013. FOUR TIMES WERE ON THE INTERSTATE AT SPEEDS OF 60-65MPH. TWO TIMES WERE ON MAIN STREETS AT 35-40 MPH. CAR WAS PURCHASED NEW AND ALL SERVICE AS REQUIRED HAS BEEN PERFORMED AT DEALERSHIP. TOOK CAR IN AFTER FIRST TWO STALLS THEY STATED THEY COULD FIND NOTHING WRONG. *TR

Unknown or Other
Filed Jan 24, 2013VA

WHILE PARKED I SHUT THE BACK HATCH AS NORMAL. UPON SHUTTING THE GLASS EXPLODED SHATTERING THROWING GLASS EVERYWHERE INCLUDING COVERING MYSELF, MY SMALL CHILD SITTING IN THE CAR, AND ACROSS THE ENTIRE STREET.

Service Brakes
Filed Jan 23, 201326,519 milesAZ

I WAS LEAVING THE DEALERSHIP FOR AN UNRELATED SERVICE AND NOTICED THAT MY CAR WAS HAVING TROUBLE GOING- IT FELT LABORED. INITIALLY I THOUGHT IT WAS COLD OR SOMETHING BUT SOON REALIZED THERE WAS A SERIOUS PROBLEM. I TURNED AROUND AND DROVE BACK TO THE DEALER (1-2 MILES ROUND TRIP). WHEN I STOPPED THE CAR IT SMOKED. MY SERVICE PERSON SAYS ITS A POTENTIAL PROBLEM WITH THE BRAKE SYSTEM AND WITH THE HCU. BASICALLY MY FRONT BRAKES LOCKED UP WHILE I WAS DRIVING. NO WARNING LIGHTS WERE ON. MY CAR IS STILL IN THE SHOP BECAUSE THE PARTS NEEDED TO ULTIMATELY FIX AND DIAGNOSE ARE ON BACKORDER UNTIL MID FEB. ALSO, THERE ARE APPARENTLY A COUPLE OTHER FORD ESCAPES IN THE SHOP RIGHT NOW WITH THE SAME PROBLEM. I BELIEVE THE PARTS ON ARE BACKORDER BECAUSE THIS IS A SYSTEMIC ISSUE WITH THE ESCAPES. THIS IS A SAFETY ISSUE AND I BELIEVE THESE CARS SHOULD BE RECALLED. YOU HAVE MY PERMISSION TO CONTACT MY SERVICE PERSON [XXX] AT HOLMES TUTTLE FORD AT 520-292-3785. MY REPAIR ORDER # IS[XXX]. FEEL FREE TO CONTACT ME AS WELL IF YOU FIND IT NECESSARY. THANK YOU IN ADVANCE FOR LOOKING INTO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed Jan 21, 201318,000 milesMI

WENT GROCERY SHOPPING. LOADED GROCERIES IN REAR. CLOSED TAILGATE, WINDOW LITERATELY EXPLODED, GLASS EVERYWHERE. *TR

Engine
Filed Jan 17, 201329,000 milesNY

VEHICLE BEING OPERATED ON CONGESTED HIGHWAY WHEN IT STALLED. *TR

Engine
Filed Jan 14, 201340,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND ALL THEY HAVE DONE IS RESET THE COMPUTER. THE DEALER WAS UNABLE TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 46,000.

Power Train
Filed Jan 14, 201379,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SHUTTER AS THE TRANSMISSION DISENGAGED. THE VEHICLE DID NOT RESPOND TO ACCELERATION ATTEMPTS AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND SHUT OFF. ONCE THE VEHICLE WAS RESTARTED, IT REGAINED NORMAL OPERATION. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT WHENEVER THE FAILURE RECURRED, HE SHOULD SHUT OFF AND RESTART THE ENGINE IN ORDER TO RESET THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 79,000.

Vehicle Speed Control
Filed Jan 11, 201357,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED WHERE IT BEGAN TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 57,000. ..UPDATED 02/01/13 *BF THE CONSUMER STATED THE FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS WHICH WOULD CAUSE THE VEHICLE TO POWER OFF UNEXPECTEDLY AND WITHOUT CONTROL. THE DEALER ADVISED THE ISSUE WAS STUCK THROTTLE. UPDATED 02/08/2013 *JS

Vehicle Speed Control
Filed Jan 8, 201312,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE CASING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jan 8, 201342,687 milesWI

WITH NO WARNING, I WAS UNABLE TO ACCELERATE. CAR WENT INTO LIMP MODE. I WAS ABLE TO PULL OVER SAFELY. I AM THANKFUL I WASN'T TRAVELING AT A HIGHER RATE OF SPEED OR TRAVELING ON THE FREEWAY; THIS WOULD HAVE BEEN INCREDIBLY DANGEROUS. DIAGNOSTIC LIGHTS ON DASH INDICATED SOMETHING WITH THROTTLE. WAS ABLE TO GET CAR HOME - VERY DIFFICULT. HAD TO HAVE IT TOWED. VERY EXPENSIVE CAR REPAIR, 208.00 PART (THROTTLE BODY) AND 190.00 LABOR. *TR

Vehicle Speed Control
Filed Jan 7, 201345,000 milesMO

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-70 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE CONTACT STATED THE DEALER WANTED $400 TO REPLACE THROTTLE BODY, WHICH WAS ONLY GUARANTEED FOR 12 MONTHS. . THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, AS THE THREE YEAR 36,000 MILES WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 45,400.

Power Train
Filed Jan 6, 201340,000 milesAZ

HAD BEEN DRIVING VEHICLE ON BUSY CITY STREET FOR APPROXIMATELY 3 MILES THROUGH TRAFFIC LIGHTS. STOPPED AT RED LIGHT TO ENTER FREEWAY WITH SEVERAL OTHER VEHICLES ON TWO LANE FREEWAY ONRAMP. LIGHT TURNED GREEN, I ATTEMPTED TO ACCELERATE TO FREEWAY SPEED, VEHICLE ONLY OBTAINED ABOUT 2MPH, VEHICLE WAS RUNNING BUT HAD NO RESPONSE TO GAS PEDAL ( RPM'S DIDN'T INCREASE), TWO RED WARNING LIGHTS APPEARED ON DASH. I MANAGED TO COAST ONTO THE MINI SHOULDER OF THE ONRAMP, STICKING HALFWAY INTO TRAFFIC, DUE TO THE SMALL SIZE OF THE SHOULDER. I SHIFTED THROUGH PARK, NEUTRAL, DRIVE, NO RESPONSE, TURNED VEHICLE OFF, THEN RESTATED AND VEHICLE OPERATED NORMALLY, WARNING LIGHTS OUT. VERY, VERY DANGEROUS SITUATION AND CAR ONLY HAS 40,000 MILES. IN RESEARCHING THIS ONLINE, THERE ARE THOUSANDS OF SIMILAR EXPERIENCES WITH ALL MILEAGES, FORUMS ARE SAYING THE DEALER IS REPLACING DEFECTIVE THROTTLE BODY ASSEMBLIES. THIS IS A MAJOR SAFETY PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Escape → · Every Escape year → · How the figures are calculated →