Page 20 of 42 · complaints 951–1,000 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Mar 31, 201431,104 milesNM

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE VEHICLE GRADUALLY DECELERATED. THE CONTACT ALSO MENTIONED THAT THERE WAS A GROWLING NOISE AND THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,104.

Power Train
Filed Mar 30, 201445,129 milesSC

WHILE DRIVING APPROX 45-60 MPH WRENCH ICON AND ENGINE ICON LIGHTS CAME ON VEHICLE STOPPED ACCELERATING EVERYTHING ELSE WORKED AND ENGINE WAS STILL RUNNING, GAS PEDAL DID NOT ACCELERATE OR RAISE RPM'S. PULLED TO SIDE OF ROAD PUT IN PARK AND TURNED ENGINE OFF, VEHICLE STARTED WITH HESITATION WRENCH LIGHT DID NOT APPEAR, ENGINE LIGHT REMAINED ON THOUGH VEHICLE WAS DRIVABLE AGAIN. PROBLEM HAPPENED REPETITIVELY THE REST OF THE 45 MIN DRIVE HOME WITH WRENCH LIGHT APPEARING AND ACCELERATION CEASING HAD TO PULL OVER AND RESTART NUMEROUS TIMES. ENGINE ICON REMAINS LIT. *TR

Vehicle Speed Control
Filed Mar 29, 201463,214 milesCA

I WAS ACCELERATING TO GET ON THE I-5 SOUTH IN CARLSBAD CA WHEN SUDDENLY THE WRENCH WARNING LIGHT CAME ON AND IMMEDIATELY AFTER THAT THE VEHICLE LOST ALL THROTTLE, PUSHED THE GAS PEDAL DOWN AND NOTHING HAPPENED. I WAS IN THE THIRD LANE AND HAD TO COAST BACK TO AN ALMOST NON- EXISTENT SHOULDER AND WE WERE NEARLY STRUCK BY TWO VEHICLES IN THE PROCESS. I AM TAKING THE VEHICLE BACK TO THE FORD DEALER WHERE IT WAS PURCHASED, WE WERE RECENTLY THERE FOR A CHECK ENGINE LIGHT THAT WAS DIAGNOSED TO BE "NO PROBLEMS". I DO NOT FEEL CONFIDENT OR SAFE IN THIS VEHICLE AND WILL NOT ALLOW MY WIFE AND CHILD TO RIDE AS PASSENGERS IN IT AGAIN. I AM PUTTING THE VEHICLE UP FOR SALE AND NOT GOING TO PURCHASE THE 2014 I HAD PLANNED TO BUY AS A SECOND CAR. JUST A NOTE, MY CO- WORKER HAS A 2011 AND HAD THE SAME ISSUE FOUR TIMES WITH ONE NEARLY CAUSING A HEAD-ON COLLISION IN AN INTERSECTION. THIS FAR ALONG, DO PEOPLE HAVE TO DIE BEFORE THIS IS FIXED? *TR

Steering
Filed Mar 26, 201459,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT HE COASTED THE VEHICLE TO THE SIDE OF THE ROADWAY TO RESTART IT. THE VEHICLE WAS TAKEN TO THE MANUFACTURER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Vehicle Speed Control
Filed Mar 23, 201461,500 milesTX

DRIVING ON HIGHWAY USING CRUISE CONTROL SETTING AT 65 MPH, WHEN ALL OF SUDDEN VEHICLE BEGAN TO SLOW DOWN AND STALL ON ME. I HAD TO PULL OVER ON THE SIDE OF THE ROAD BECAUSE THE VEHICLE WAS SHAKING AND I COULD NOT GIVE IT POWER TO STAY WITH TRAFFIC SPEED. I GOT TO THE SIDE PUT THE VEHICLE IN PARK AND IT STILL WAS SHAKEN SO I TURNED IT OFF. I THEN WAITED A MINUTE OR SO AND STARTED THE VEHICLE BACK UP EVEN THOUGH IT WAS HESITATING TO START. ONCE BACK ON I DROVE WITH MY HAZARD ON AT A SPEED OF 50 MPH. *TR

Steering
Filed Mar 22, 2014107,189 milesME

THE STEERING AT FIRST START UP WILL NOT TURN AFTER RESTART WORKS WITH A SHAKE IN THE STEERING WHEEL AN AT STOP LIGHT. *TR

Vehicle Speed Control
Filed Mar 20, 201458,700 milesMI

SPEED FROM 70 TO ZERO. FIRST TIME ON FREEWAY AGAIN IT HAPPEN MANY TIMES PULL OVER SHUTOFF ENG. RESTART. CALL FORD MOTOR AND DEALER BOTH SAY UNLESS THEY COULD GET THE CODE FROM ENG. NOT ONE THING COULD BE DONE.IT HAPPEN AGAIN MY AUTO REPAIR SHOP I WALKED OVER THERE THEY GOT THE CODE AND I TOOK IT TO REPAIR SHOP THEY PUT ON NEW THROTTLE BODY IT NOW RUNS GOOD BUT IS THIS PART GOING TO HAPPEN AGAIN. *TR

Power Train
Filed Mar 17, 201455,000 milesGA

THE FIRST TIME I NOTICED I WAS PUTTING THE CAR INTO PARK AND MY CAR FELT LIKE IT WAS SLIPPING ON ICE. (IT WAS A CLEAR DAY) THE SECOND TIME I WAS GOING AROUND 40MPH AND ALL OF SUDDEN IT STARTED SLOWING DOWN ON IT'S ON TO ALMOST COMPLETELY STOPPING AND I TURNED INTO A DRIVEWAY TO GET OFF THE ROAD. THE WRENCH SYMBOL CAME ON , ON THE DASHBOARD. I TURNED THE CAR OFF AND THEN BACK ON TO TURN AND AROUND AND DRIVE IT TO A SAFE LOCATION. *TR

Power Train
Filed Mar 17, 201459,775 milesCA

AFTER I CAME TO A STOP IN RESIDENTIAL AREA, I TRAVELED ABOUT 25 MPH AND THE VEHICLE SEEMED TO BE IN NEUTRAL, I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, BUT NOTHING HAPPENED WHEN I PUT MORE PRESSURE ON THE ACCELERATOR, THIS WAS REALLY FRIGHTENING TO EXPERIENCE WITHOUT A WARNING, AND I WILL NEVER BUY ANOTHER FORD VEHICLE, AT ABOUT 18 MONTHS AFTER OWNING THE VEHICLE THE ENTIRE TRANSMISSION HAD TO BE REBUILT AND I BOUGHT THIS BRAND NEW TO AVOID ISSUES. *TR

Steering
Filed Mar 17, 201450,000 milesOH

I BOUGHT THE CAR 6 MONTHS AGO. PARKED THE CAR ON FRIDAY NIGHT, CAME OUTSIDE TO START MY CAR AND DRIVE AND THE POWER STEERING DOES NOT WORK. TOOK THE CAR TO THE DEALERSHIP AND THEY ARE QUOTING $1500 TO FIX. NOT COVERED BY FORD. CAN'T BELIEVE A NOT EVEN 4 YEAR OLD CAR IS HAVING THIS PROBLEM, AND SOUNDS LIKE SO MANY OTHERS ARE DEALING WITH THE SAME PROBLEM. I FEEL LIKE I GOT A LEMON. THIS SHOULD DEFINITELY BE RECALLED. *TR

Engine and Engine Cooling
Filed Mar 16, 201455,000 milesOH

MY 2010 FORD ESCAPE BEGAN STALLING OUT FROM A STOPPED POSITION AROUND THE BEGINNING OF FEBRUARY. THIS WAS AFTER DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY AND COMING TO A STOP AT THE EXIT RAMP LIGHT. THIS HAS, THUS FAR, OCCURRED TWICE OFF THE HIGHWAY. (AND ONCE IN A VERY QUICK, CROWDED, DANGEROUS OFF RAMP INTERSECTION.) OTHER INCIDENTS INCLUDE MULTIPLE TIMES STALLING FROM A COMPLETE STOP AFTER DRIVING A PERIOD OF TIME (APPROXIMATELY 10-15 MINUTES), AND MULTIPLE TIMES STALLING OUT AT APPROXIMATELY 3-5 MPH WHILE IN A PARKING LOT. I NOW HAVE TO KEEP MY FOOT ON THE PEDAL WHILE IDLING AT A LIGHT. ANOTHER PROBLEM IS THAT THE ESCAPE IS SURGING WHEN SLOWING BEFORE A STOP. THE FIRST INCIDENT OCCURRED IN THE BEGINNING OF JANUARY 2014 AND HAS PROGRESSIVELY INCREASED. *TR

Engine and Engine Cooling
Filed Mar 4, 201421,300 milesPR

VEHICLE FAILED, AS IT STOPPED AN ALARM LIT UP, SHOWING A WRENCH,DIAGNOSTIC SHOWED A TROTTLE FAILURE. IT HAS HAPPENED (5) TIMES SINCE DEC 04, 2013. LAST TIME, IT FAILED AFTER SEVENTEEN (17) MILES RUN. WHEN VEHICLE IS TURNED OFF, THE ALARM LIGHT GOES OFF AND THE VEHICLE RUNS AGAIN.

Exterior Lighting
Filed Feb 27, 201490,000 milesCA

THIS WAS NOT A CAR INCIDENT OR ACCIDENT OF ANY SORT. I DRIVE A 2010 FORD ESCAPE AND LAST WEEK I NOTICED MY BRAKE LIGHTS WERE OUT, SO I BOUGHT THE BULBS AND ATTEMPTED TO CHANGE MY LIGHTS. THE PROBLEM WASN'T BURNT OUT BULBS IT WAS MELTED BULBS AND THE PIECE WHERE THE BULBS SIT, HAVE ALSO MELTED AND IT NOW MANGLED. I TOOK PHOTOS FOR PROOF, BUT I DON'T KNOW THAT THE PIECE WILL FIT BACK IN. *TR

Fuel/Propulsion System
Filed Feb 27, 201452,000 milesIA

WENT TO ACCELERATE AND VEHICLE STALLED. REPLACED AT 50,000 MILES. ON THE NEW REPLACEMENT, AT 70,000, REPLACED AT MY COST AT DEALERSHIP, THROTTLE BODY STUTTERS AND CHUGS BETWEEN 40 AND 50 MPH. *TR

Visibility › Glass, Side/Rear
Filed Feb 18, 201452,000 milesPA

MY 2010 FORD ESCAPE WAS PARKED. I OPEN HATCH, CLOSED IT AND THE ENTIRE REAR WINDOW SHATTERED AND FELL OUT! *TR

Steering
Filed Feb 10, 201492,535 milesWI

I WAS TRAVELING DOWN THE ROAD AT APPROXIMATELY 35MPH WHEN MY POWER STEERING COMPLETELY WENT OUT. I HAD TO USE EXTREME FORCE TO MANEUVER MY VEHICLE TO THE SIDE OF THE ROAD. I TURNED IT OFF, WAITED ABOUT 5 MINUTES, AND THEN TURNED IT BACK ON. THE POWER STEERING WORKED FOR ABOUT 1 MILE, AT WHICH TIME I LOST MY POWER STEERING. I WAS UNABLE TO COMPLETE A TURN ON A ROUNDABOUT AND ALMOST HIT ANOTHER VEHICLE BECAUSE IT WAS SO DIFFICULT TO STEER. *TR

Steering
Filed Feb 6, 201486,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WITHOUT WARNING AND BECAME HARD TO TURN. THE CONTACT DROVE VERY SLOWLY TO BE ABLE TO COMPLETE THE TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE DIAGNOSTIC PERFORMED OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 86,000. ..UPDATED 04-22-14 *BF

Electrical System
Filed Feb 6, 2014111,000 milesCA

FOR THE PAST 8 MONTHS MY ESCAPE HAS BEEN STALLING WHILE I AM DRIVING OR AT A STOP LIGHT, AND WHEN I AM AT A COMPLETE STOP THE CAR MOVES FORWARD WITHOUT STEPPING ON THE GAS PEDAL!!! *TR

Electrical System
Filed Feb 5, 201436,100 milesOK

RIGHT AFTER THE WARRANTY WENT OUT THE VEHICLE STARTING SLAMMING FROM 1ST INTO 2ND UPON ACCELERATION. THE IDLE IS VERY ROUGH AND QUITE LOUD, THE ENGINE MAKES A FUNNY NOISE AND I TAKE EXTREMELY GOOD CARE OF MY VEHICLE, GETTING ALL OF THE SCHEDULED OIL CHANGES ON TIME, REPLACING THE AIR FILTER, ETC. I ALSO EXPLAINED TO THEM THAT THE VEHICLE WASN'T IDLING PROPERLY AND THAT THE ENGINE USED TO BE QUIET. THE WINDSHIELD IS EXTREMELY THIN AS WELL, A SMALL PEBBLE HIT MY WINDSHIELD CAUSING A 8 INCH CRACK IN A MATTER OF MINUTES TO WHERE IT WAS BEYOND GETTING IT FIXED. THEN LIFTGATE STARTED GIVING ME PROBLEMS. WHEN YOU PRESS THE BUTTON, IT WOULD MAKE THE SOUND, BUT SOMETIMES OPEN, THEN ON MAY 17, 2013 IT JUST QUIT WORKING ALL TOGETHER. ON MAY 18, 2013, I TOOK IT TO REYNOLDS FORD FOR A SCHEDULED OIL CHANGE RIGHT BEFORE A TRIP TO MEXICO AND UPON TELLING THEM ABOUT IT, THEY WANTED $250 JUST TO LOOK AT IT BEFORE PARTS AND LABOR. NOW, THE REAR BLINKER DOESN'T WORK AND YOU CAN'T REPLACE IT DUE TO THE FACT THAT YOU CAN'T GET THE LIFTGATE TO OPEN IN ORDER TO REMOVE THE REAR TAILLIGHT ASSEMBLY. SO, WHEN YOU ARE TRYING TO MAKE A LEFT TURN, VEHICLES BEHIND YOU DON'T KNOW YOU ARE TURNING AND ALMOST HIT YOU (SAFETY HAZARD). YOU ALSO CAN'T CHANGE A FLAT TIRE SINCE YOU CAN GET TO THE JACK, WHICH IS IN THE REAR COMPARTMENT ACCESSED THROUGH THE LIFTGATE. THIS IS A SERIOUS PROBLEM AS THERE IS NO MANUAL RELEASE FOR THE HATCH TO GET IT OPEN PERIOD, ONCE THE LATCH DOESN'T WORK, IT JUST DOESN'T WORK. *TR

Electrical System
Filed Jan 30, 201492,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD ESCAPE XLT. THE CONTACT STATED THAT THE FUEL LIGHT ILLUMINATED FOLLOWED BY THE CHECK ENGINE WARNING LIGHT ILLUMINATING. SEVERAL DAYS LATER, THE VEHICLE FAILED TO START. THE DEALER WAS NOTIFIED AND STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VEHICLE WAS NOT REPAIRED.

Structure › Body
Filed Jan 28, 2014120,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DOOR HATCH WOULD NOT OPEN. THE VEHICLE WAS DIAGNOSED TAKEN TO THE DEALER, WHO STATED THAT THE REAR HATCH ACTUATOR SWITCH HAD FAILED. THE MANUFACTURER WAS INFORMED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Steering
Filed Jan 27, 201450,028 milesME

LOST POWER STEERING - WAS HARD TO MANEUVER VEHICLE OUT OF ROADWAY. SERIOUS TRAFFIC HAZARD WITH ONCOMING TRAFFIC. HAPPENS OUT OF THE BLUE AND THERE IS NO WARNING THAT LOSS OF POWER STEERING IS GOING TO OCCUR. I SHUT THE VEHICLE OFF, WAITED A FEW MINUTES, TURNED THE VEHICLE BACK ON AND THE PROBLEM RESOLVED. HOWEVER, THIS HAS HAPPENED PRIOR ABOUT 3 MONTHS BEFORE THIS INCIDENT. HAVE THERE BEEN ANY RECALLS REGARDING THIS ISSUE? *TR

Power Train
Filed Jan 27, 201412,214 milesAR

I WAS ON I-630 CROSSING OVER TO FINANCIAL PARKWAY IN LITTLE ROCK WHEN MY VEHICLE LOST POWER AND WOULD NOT ACCELERATE. I WAS ABLE TO CROSS THE INTERSECTION AND PULL INTO A BANK PARKING LOT WHERE I REQUESTED A WRECKER TO TAKE MY VEHICLE TO THE CRAIN FORD DEALERSHIP. INITIAL TESTING REVEALED NO PROBLEM BUT AFTER DRIVING THE VEHICLE FOR ABOUT 15 MINUTES THE PROBLEM RE-OCCURRED FOR THE SERVICE TECHNICIAN AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AT A TOTAL COST OF 480.97 AS THE WARRANTY ON THE PART HAD EXPIRED 214 MILES PREVIOUSLY. I HAVE SINCE BECOME AWARE THAT THIS IS A VERY COMMON PROBLEM AND IS LIKELY THE RESULT OF A FAULTY THROTTLE BODY ASSEMBLY AT THE POINT OF MANUFACTURE. *TR

Engine
Filed Jan 26, 201449,000 milesAZ

WAS DRIVING ON THE 101 IN PHOENIX ARIZONA AND THE CAR STARTED JERKING. LUCKILY I WAS CLOSE TO AN EXIT SO I GOT OFF. I TURNED OFF THE CAR, RESTARTED IT, AND STARTED TO DRIVE. I DROVE ABOUT 100 FEET AND IT STALLED. I WAS ABLE TO RESTART THE CAR AND DRIVE IT A HALF MILE TO A GAS STATION. HOWEVER, THE CAR WAS JERKING THE WHOLE TIME. THE OFFICIAL WORD WAS THAT THE THROTTLE WAS THE ISSUE. *TR

Engine and Engine Cooling
Filed Jan 25, 201440,120 milesIL

WHILE DRIVING DOWN THE INTERSTATE MY ESCAPE SUDDENLY LOST POWER AND SLOWED TO AROUND 5 MPH. I PULLED TO THE SHOULDER, PLACED THE CAR IN PARK, SHUT IT OFF, WAITED A FEW MINUTES, THEN STARTED IT AND CONTINUED ON MY WAY. THIS HAS HAPPENED TWO MORE TIMES SINCE, BOTH WHILE TRAVELING 30 MPH IN TOWN. I FOLLOWED THE SAME PROCEDURE AND WAS ABLE TO CONTINUE ON MY WAY. I BELIEVE THIS TO BE AN ISSUE WITH THE THROTTLE BODY, AS I HAVE CONSULTED MY LOCAL MECHANIC. HE CONFIRMED THAT HE HAS SEEN A FEW ESCAPES WITH THE SAME ISSUE. *TR

Vehicle Speed Control
Filed Jan 25, 201436,000 milesOH

WAS DRIVING LOST ALL POWER AT FIRST THEN WAS ABLE TO MOVE AT 2 MPH WHEN GAS PEDAL WAS FULLY DEPRESSED, CAR STARTED TO SHAKE. HEARD LOUD POP THEN ENGINE LIGHT CAME ON DASH. I WAS ABLE TO CREEP ALONG TO GET OUT OF MOVING TRAFFIC. DROVE AT THE SIDE OF THE ROAD UNTIL I TRIED TO GET INTO A PARKING AREA WHICH REQUIRED ME TO MAKE A LEFT TURN WITH TRAFFIC COMING WAITED AND WAITED THEN FROM A COMPLETE STOP I MAKE THE TURN INTO THE LOT WHICH HAS A SLIGHT INCLINE I WAS FLOORING THE GAS PEDAL STILL WITH OUT ANY POWER OF MORE THAN 2 MPH WORRIED I WOULD SLIP BACK INTO MOVING TRAFFIC. PARKED CALLED A TOW TRUCK. TURNED OFF ENGINE WENT INTO WORK. CAME BACK OUT OF WORK RESTARTED CAR NO CHECK ENGINE LIGHT AND EVERYTHING SEEM TO WORK FINE AFTER THAT. FRIGHTENED I COULD HAVE CAUSED A SERIOUS ACCIDENT FOR OTHER AND MYSELF. *TR

Vehicle Speed Control
Filed Jan 22, 201474,156 milesFL

THROTTLE BODY PLACE STICKING. *TR

Steering
Filed Jan 22, 201489,000 milesTX

THE ELECTRONIC POWER STEERING RANDOMLY STOPS WORKING. YOU CAN TURN THE IGNITION OFF AND BACK ON AND IT WORKS FOR A WHILE. I TOOK IT TO A FORD SERVICE DEPT. SAID IT WOULD COST AROUND $1500.00 TO REPLACE THE STEERING COLUMN. AFTER RESEARCHING ONLINE I HAVE FOUND THIS TO BE A VERY FREQUENT PROBLEM. THERE SHOULD BE A RECALL BEFORE SOMEBODY, IF NOT ALREADY, IS KILLED. *TR

Visibility/Wiper
Filed Jan 21, 201492,300 milesOH

UPON CLOSING THE REAR HATCH OF THE 2010 FORD ESCAPE, THE REAR LIFT-GATE GLASS SHATTERED. GLASS POURED INTO THE VEHICLE, ONTO THE GROUND, ONTO OTHER OWNERS' PERSONAL PROPERTY, AND OVER THE PERSON WHO CLOSED THE REAR HATCH. WHILE NO INJURY WAS CAUSED AS THE OPERATOR WAS DRESSED FOR COLD WEATHER, THERE SEEMS TO BE A SAFETY ISSUE BOTH TO THE END USER AND OTHERS WHO MAY BE AROUND THE PLACE WHERE THE INCIDENT HAPPENED. IN ADDITION TO THE LOSS OF TIME AND HASSLE OF CLEANING BROKEN GLASS FROM PERSONAL PROPERTY AS WELL AS THE PERSONAL PROPERTY OF OTHERS, THE MISSING GLASS IN EFFECT MAKES THE VEHICLE LESS SAFE TO OPERATE UNDER NORMAL CONDITIONS WITH NO REAR PROTECTION FROM THE ELEMENTS. PERSONAL AUTO INSURANCE HAS COVERED THE LOSS. THOUGH UNTIL THE REPAIRS CAN BE COMPLETED THERE WILL BE AN INCREASED RISK TO OPERATE THE VEHICLE. FURTHERMORE, THERE DOES NOT SEEM TO BE A RESOLUTION TO PREVENT THE INCIDENT FROM RECURRING. *TR

Vehicle Speed Control
Filed Jan 21, 201438,000 milesNY

WAS DRIVING DOWN THE ROAD WHEN ALMOST ALL OF THE POWER FROM THE ENGINE WAS LOST. ENGINE WAS RUNNING AT AN IDLE. WOULD NOT RESPOND TO THE THROTTLE/GAS PEDAL. I MANAGED TO GET IT TO LIMP CLOSE TO THE DEALERSHIP AND GET IT TOWED THE REST OF THE WAY. HAPPENED JUST TODAY AND THE DEALERSHIP CALLED AND SAID THAT IT IS INDEED THE THROTTLE BODY. THEY SAID IT WASN'T COVERED UNDER MY POWER TRAIN WARRANTY AND THEY ARE REPLACING IT FOR A COST OF ROUGHLY $450. *TR

Vehicle Speed Control
Filed Jan 19, 2014105,000 milesIA

DRIVING TO KANSAS FROM IOWA ON THE INTERSTATE AT 65 MPH WE SUDDENLY STALLED AND LOST OUR POWER STEERING. WE WERE IN HEAVY TRAFFIC WHICH WAS QUITE SCARY. PULLED OVER TO THE SIDE OF THE ROAD STOPPED, PUT THE CAR IN PARK AND STARTED THE CAR BACK UP. CONTINUED DOWN THE ROAD ONLY TO HAVE IT HAPPEN AGAIN WITHIN 2 MINUTES. THIS HAPPENED MULTIPLE, AT LEAST 20 TIMES UNTIL FINALLY THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. WE WOULD STEP ON THE GAS BUT THE ENGINE WOULD NOT RESPOND. THEN WE TURNED THE CAR OFF, WAITED A MINUTE AND TRIED IT AGAIN UNTIL WE COULD GET BACK ON THE ROAD. THE LAST 13 MILES OF OUR TRIP TOOK OVER A HOUR. TOOK OUR CAR TO THE DEALERSHIP THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY WHICH COST US 462.57. THE MECHANIC TOLD US THIS IS A RECURRING PROBLEM AND THERE WILL MOST LIKELY BE A RECALL. THE ERROR CODES WERE P2111 AND P2112 THROTTLE BODY STUCK OPEN AND CLOSED. THE NEXT DAY WE HAD A TIRE BLOWOUT ON THE INTERSTATE, WHICH WAS ALSO SCARY AND IN HEAVY TRAFFIC, BECAUSE WE SPENT SO MUCH TIME ON THE SHOULDER OF THE ROAD WHICH COST US ANOTHER 180 DOLLARS. I WOULD LIKE TO SEE THIS RECALLED AS A SAFETY DEFECT. *TR

Engine
Filed Jan 19, 201449,000 milesCA

I WAS STOPPED, WAITING TO MAKE A LEFT HAND TURN AND MID-TURN, THE CAR TURNED OFF. FORTUNATELY, THERE WASN'T ANY TRAFFIC APPROACHING MY CAR OR THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT. *TR

Engine
Filed Jan 16, 201460,700 milesMA

I OWN A 2010 FORD ESCAPE. I WAS DRIVING APPROXIMATELY 40 MPH UP A SLIGHT INCLINE ON A TWO LANE ROAD AT 6:30 AM IN THE DARK WHEN SUDDENLY THE VEHICLE JERKED AND WOULD NOT ACCELERATE. THE WRENCH WARNING ICON ILLUMINATED. WHILE ON THE DECLINE OF THE ROAD I WAS ABLE TO COAST INTO THE FIRST LANE AND INTO A BREAK DOWN LANE AND INTO A PARKING LOT AT A VERY SLOW RATE OF SPEED BECAUSE ONCE YOU APPLIED THE BRAKES AND SLOWED DOWN YOU COULD NOT REGAIN ANY SPEED. I SHUT THE ENGINE OFF AND WAS ABLE TO RESTART THE VEHICLE WITHOUT FAILURE WITHIN A FEW MINTUES BUT THE VEHICLE WAS NOT RUNNING RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED AND THE SERPENTINE BELT. THE VEHICLE WAS REPAIRED AT THE DEALER. I CANNOT BELIEVE THIS IS NOT A SAFETY RECALL ISSUE FOR FORD. I COULD HAVE BEEN HIT MULTIPLE TIMES ON RTE 1 TRYING TO GET MY VEHICLE OVER TWO LANES OF TRAFFIC TO THE SIDE OF THE ROAD. *TR

Engine
Filed Jan 16, 201437,456 milesOH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO PERFORMED A DIAGNOSTIC AND STATED THAT THERE WAS A PROBLEM WITH THE EVAPORATIVE EMISSIONS SYSTEM. IN ADDITION, FUEL WAS LEAKING INTO THE CHARCOAL CANISTER CAUSED BY A PURGED SOLENOID. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,456.

Power Train
Filed Jan 15, 201458,427 milesTX

AS I WAS DRIVING DOWN THE ROAD MY VEHICLE LOST POWER, IT DID NOT STALL, IT SLOWED TO ALMOST NO SPEED. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. I WAS ABLE TO DRIVE IT FOR ABOUT 3 MORE MILES UNTIL IT HAPPENED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON. IT TOOK ME THREE TIME OF TURNING ON AND OFF THE ENGINE WITHIN A BLOCK FROM MY HOUSE. FINALLY I WAS ABLE TO GET IT INTO MY DRIVE WAY. I TOOK INTO THE FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. *TR

Vehicle Speed Control
Filed Jan 14, 201418,000 milesVI

VEHICLE'S ENGINE CUTS OUT AND I LOSE CONTROL. IT HAS HAPPENED NUMEROUS TIMES AND ONE TIME THE ENGINE SHUT DOWN THREE TIMES DURING A SHORT TRIP OF TEN MILES. I HAVE TO TURN THE KEY OFF AND START THE ENGINE AGAIN. FORTUNATELY WE DON'T TRAVEL VERY FAST HERE. *TR

Structure › Body › Tailgate1 injured
Filed Jan 13, 201434,180 milesOH

VEHICLE WAS PARKED IN MY DRIVEWAY. THIS HAPPENED AT ABOUT 10:30 A.M. I HAD REMOVED SOME ITEMS IN THE REAR OF THE VEHICLE AND THEN SHUT THE REAR TAILGATE. THE REAR TAILGATE GLASS HAD NOT BE OPENED AND WAS CLOSED AS USUAL ON THE LIFTGATE. THE LIFTGATE WAS CLOSED IN THE NORMAL FASHION. I WAS IN THE PROCESS OF WALKING AWAY FROM THE CAR AFTER CLOSING THE TAILGATE WHEN THE REAR TAILGATE GLASS EXPLODED. NOTHING HAD STRUCK THE GLASS FROM EITHER THE INSIDE OR OUTSIDE TO CAUSE THIS TO HAPPEN. I RECEIVED SOME MINOR SCRATCHES ON MY HAND. THE GLASS EXPLODED AS FAR AS 6-8' BEHIND AND TO THE SIDES OF THE VEHICLE AS WELL AS ALL OVER THE INTERIOR OF THE VEHICLE. *TR

Fuel/Propulsion System
Filed Jan 10, 201455,789 milesNC

WHILE DRIVING AT APPROXIMATELY 45 MPH, THE WRENCH INDICATOR LIGHT LIT UP ON MY INSTRUMENT PANEL AND I LOST POWER TO THE WHEELS. HAD VEHICLE TOWED TO DEALERSHIP ON 1/10/14 WHERE THE MECHANICS DIAGNOSED A THROTTLE BODY FAILURE. *TR

Vehicle Speed Control
Filed Jan 8, 201453,000 milesNC

WHILE DRIVING, THE VEHICLE WILL STALL, OR DROP TO ABOUT 800-900 RPM WITH NO RESPONSE FROM THE ACCELERATOR. THE "WRENCH" WILL COME ON THE INSTRUMENT PANEL, AND THE VEHICLE WILL SOMETIMES STALL/KILL ALTOGETHER. WE HAVE HAD THE CODES PULLED BY A TECHNICIAN, AND THEY SAY THAT THE "THROTTLE BODY IS STUCK OPEN", "THE THROTTLE BODY IS STUCK CLOSED", AND THERE IS ONE MORE BUT I CANNOT RECALL IT OFF THE TOP OF MY HEAD. I HAVE CALLED FORD AND THEY HAVE SAID THAT THEY DO NOT HAVE A KNOWN ISSUE, NOR IS THIS A FAMILIAR PROBLEM PER THE SYMPTOMS. I HAVE LIKEWISE DONE AN INTERNET SEARCH AND FOUND SEVERAL COMPLAINTS, AND AN NHTSA INVESTIGATION LAUNCHED. PLEASE ADVISE THAT THIS IS A MAJOR SECURITY CONCERN FOR ME - YESTERDAY I WAS TRAVELING IN THE LEFT LANE OF A MAJOR FREEWAY, AT FREEWAY SPEEDS, WHEN MY VEHICLE SEEMINGLY STALLED, DROPPED TO 800 RPMS, AND I HAD TO CROSS 3 LANES OF RUSH HOUR TRAFFIC TO PULL OVER TO THE SHOULDER TO SHUT MY CAR OFF, PUT IT IN PARK, THEN START IT BACK UP AND MERGE BACK INTO TRAFFIC, THEN HAVE IT REPEAT THE PROBLEM LESS THAN A MILE LATER. THIS IS A HUGE PROBLEM, AND IF NOT FULLY ADDRESSED BY FORD, MY FEAR IS IT IS GOING TO CAUSE ACCIDENTS IF IT HASN'T ALREADY. THANK YOU IN ADVANCE FOR YOUR FOLLOW-UP AND SUPPORT. *TR

Power Train
Filed Jan 6, 201439,000 milesVA

I WAS DRIVING ABOUT 30 MILES AN HOUR AND THE WRENCH WARNING LIGHT CAME ON MY DASHBOARD. MY CAR STARTED TO COAST TO A STOP. I COULD NO LONGER ACCELERATE OR MAINTAIN MY SPEED. LUCKILY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY AS MY CAR CAME TO A STOP. THE ELECTRICAL WAS STILL WORKING. I TURNED OFF MY CAR AND WAITED. I PLACED SEVERAL CALLS AND FOUND OUT HOW TO RESET. I TURNED THE KEY, WITHOUT TURNING THE ENGINE, PUMPED THE GAS PEDAL THREE TIMES, AND TURNED THE CAR FULLY OFF. I THEN TURNED THE CAR ON, AND THE LIGHT WAS NO LONGER ON. IT NOW SEEMS TO BE WORKING FINE. I AM VERY CONCERNED THAT THIS PROBLEM WILL RETURN AND COULD POSSIBLY HAPPEN ON INTERSTATE OR ON A CROWDED STREET, AND I MAY NOT BE SO LUCKY. *TR

Visibility/Wiper
Filed Jan 6, 201484,550 milesMI

8 AM REMOVING PACKAGES FROM REAR OF ESCAPE. UPON SIMPLY CLOSING THE HATCH DOOR, THE GLASS SHATTERED TO BITS. I HAVE OPENED AND CLOSED THAT HATCH DOOR DOZENS OF TIMES. IT CLOSES WELL . NO NEED TO SLAM. SHOCKS BALANCE WELL. I CHECKED THE WEB AND FOUND MANY SIMILAR OCCURRENCES. I IMMEDIATELY RECORDED (CAMERA) THE AFTERMATH WITH THE HOPES THAT FORD MAY COME TO THE PUMP. I HAD THE CAR FIXED AT THE DEALER $1200 OUT OF POCKET. FORD CANADA WILL NOT EVEN ACKNOWLEDGE THE NHTSA #10039131 TSB 10-22-10 PER PHONE CALL TO FORD HELP LINE. *TR

Steering
Filed Jan 3, 201475,000 milesMO

I'VE HAD 2 INSTANCES OF LOSS OF STEERING ASSIST ON MY 2010 FORD ESCAPE. THE FIRST INSTANCE WAS AT APPROXIMATELY 45 MPH. STEERING ASSIST FAILED. THE WHEEL WAS VERY DIFFICULT FOR MY HUSBAND TO TURN. HE SLOWED THE CAR DOWN, TURNED ON THE HAZARDS, AND PULLED OVER. THE CAR WAS SHUT OFF AND STARTED AGAIN. POWER ASSIST WORKED AGAIN AT START-UP. OUR THREE CHILDREN AND I WERE ALSO IN THE CAR, AND I'M SURPRISED WE WERE NOT REAR-ENDED. THE SECOND INSTANCE WAS WHEN I WAS IN LINE AT A DRIVE-THROUGH. I COULDN'T TURN THE WHEEL WHEN PULLING FORWARD. I SHUT THE CAR OFF AND RESTARTED. POWER ASSIST WORKED AT START-UP. I CONTACTED THE FORD DEALERSHIP, WHO WAS VERY AWARE OF THE ISSUE AND QUOTED ME $1100-1400 REPAIRS. CAR WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUES AS A FAULTY POWER ASSIST MOTOR. REPLACEMENT WAS QUOTED AT $1400. I COMMUTE 50 MILES ROUND TRIP EVERY DAY. I AM VERY WORRIED OF THE STEERING ASSIST FAILING ON THE HIGHWAY OR WHILE MY CHILDREN ARE IN THE CAR AGAIN. FAILURE OCCURRED AT 75,000 MILES. *TR

Engine
Filed Jan 3, 201451,000 milesLA

THIS IS THE 2ND TIME THE ENGINE HAS STALLED. FIRST TIME WAS OCT. 31ST, 2013. DRIVING IN RESIDENTIAL STREET AND ACCELERATION DECREASES, CAR SHUTTERS, AND WRENCH LIGHT COMES ON ALONG WITH OTHER INDICATORS. COASTS TO SIDE OF ROAD. AFTER ABOUT 2-3 MINUTES, STARTS UP AND ABLE TO DRIVE HOME (APPROXIMATELY 2 MILES). *TR

Vehicle Speed Control
Filed Jan 2, 201497,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Vehicle Speed Control
Filed Jan 2, 201449,620 milesMD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 49,620.

Engine
Filed Jan 2, 201488,016 milesFL

I WAS DRIVING ALONG A ROAD AND SUDDENLY MY CAR JOLTED AND ALMOST ALL OF MY DASHBOARD LIGHTS LIT UP. THE ENGINE WAS ON, BUT NOTHING WAS HAPPENING. I PUSHED THE ACCELERATOR DOWN AND NOTHING, STILL. AS I WAS PULLING OFF TO THE SIDE OF THE ROAD, THE CAR DIED. I WAITED FIVE MINUTES AND THE ENGINE WAS ABLE TO BE RESTARTED. BUT THE ENGINE LIGHT STAYED ON. I HAD TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES TO RESTART THE ENGINE. THIS HAD HAPPENED A COUPLE OF TIMES BEFORE, BUT NOTHING AS SEVERE. *TR

Power Train
Filed Dec 31, 201348,153 milesCA

WHILE DRIVING ON SURFACE STREETS THE "WRENCH" INDICATOR LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE. I GOT TO A PARKING LOT AND SHUT OFF THE ENGINE. AFTER ABOUT A MINUTE I RESTARTED THE ENGINE, THE WRENCH LIGHT WENT OUT AND ALL SEEMED OK. AFTER DRIVING ABOUT 6-7 MILES ON THE INTERSTATE A REPEAT OF THE PROBLEM HAPPENED. I AGAIN SHUT OFF THE ENGINE. AFTER RESTARTING, I DROVE FOR ANOTHER 6-7 MILES AND HAD THE CAR AGAIN GO INTO LIMP MODE. AFTER RESTARTING THE CAR THE ENGINE LIGHT CAME ON AND STAYED ON WITH NO FURTHER PROBLEMS. THE NEXT DAY ALL LIGHTS WERE OFF AND HAVE STAYED OFF SINCE THEN. I HAVE MADE AN APPOINTMENT TO HAVE THE CAR LOOKED AT ON JAN 2, 2014. I FEEL THAT THIS IS A VERY UNSAFE CONDITION AND SHOULD BE LOOKED AT VERY CLOSELY BY THE NHTSA. *TR

Fuel/Propulsion System
Filed Dec 30, 201362,254 milesFL

AS I WAS PULLING OUT OF MY NEIGHBORHOOD TO DRIVE TO WORK, THE CAR BARELY MADE IT INTO THE LANE OF TRAFFIC BEFORE IT STALLED COMPLETELY. I MADE IT TO THE CURB AND WAS QUITE SHAKEN BY THIS INCIDENT. NO WARNING LIGHTS HAD COME ON. THIS WAS VERY STARTLING TO ME. AFTER A FEW MINUTES, THE CAR STARTED BUT IT SHOOK AS I SHIFTED IT INTO DRIVE. I DECIDED TO DRIVE WITH GREAT CARE TO THE DEALERSHIP. ON THE WAY THERE, AS I WAS ON AN INTERSTATE ROAD, IT STALLED AGAIN AND I WAS FRIGHTENED. I MADE IT TO THE RIGHT CURB. IT WAS STORMING AND I CALLED MY INSURANCE COMPANY FOR A TOW TRUCK TO DELIVER THE CAR TO AUTONATION FORD JACKSONVILLE AT 10720 PHILIPS HIGHWAY IN JACKSONVILLE, FL (904-292-3325). THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. THE REPAIR COSTS TOTALED $498.86. *TR

Vehicle Speed Control
Filed Dec 30, 201349,940 milesOK

WHILE DRIVING, THE VEHICLE WAS NOT ABLE TO ACCELERATE AND THE WRENCH LIGHT CAME ON. AFTER PULLING OVER AND RESTARTING THE VEHICLE, THE VEHICLE WOULD RESUME FUNCTIONING PROPERLY FOR A VERY SHORT PERIOD OF TIME AND THEN THE SAME THING WOULD OCCUR ONCE AGAIN. LUCKILY, THESE EVENTS OCCURRED ON SIDE ROADS AND NOT THE HIGHWAY. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED AS A PREVENTATIVE MEASURE. I WOULD NOT DRIVE THE VEHICLE EVEN TO THE DEALER AFTER THE INCIDENTS. IT IS APPALLING THAT A PREVALENT INCIDENT IS NOT BEING TAKEN CARE OF BY THE DEALER. SAFETY OF CUSTOMERS KEEPS CUSTOMERS ALIVE TO BE CONSUMERS. *TR

Vehicle Speed Control
Filed Dec 29, 201384,175 milesWA

I WAS DRIVING ALONG AT 35-40 MPH, IN TRAFFIC, AND THE GAS PEDAL COMPLETELY QUIT! AND A LITTLE YELLOW WRENCH SHOWED UP ON MY DASHBOARD. NO OTHER LIGHTS SHOWED UP. A COMPLETE FAILURE OF THE GAS PEDAL ENSUED. I HAD TO COAST THROUGH TRAFFIC TO THE SIDE OF THE ROAD. I FOUND THAT IF I TURNED OFF ENGINE AND RESTARTED CAR, THE "WRENCH" WENT AWAY AND I HAD POWER UNTIL THE NEXT TIME IT HAPPENED. MECHANIC SAID THIS WAS "LIMP MODE." I TOOK IT INTO DEALER BUT THEY COULD NOT GET THE "CODE" TO DETERMINE THE PROBLEM. OVER TWO WEEKS THIS BECAME MORE FREQUENT AND AFTER THE 4TH TIME, THE "CHECK ENGINE" LIGHT CAME ON. THEY FINALLY COULD GET THE CODE AND IT WAS A TOTAL THROTTLE BODY FAILURE! I STOPPED DRIVING THE CAR AND AM WAITING FOR THE PART. AT THIS TIME, I HAVE AN APPOINTMENT FOR REPAIR ON MONDAY, DEC 30TH. THIS REPAIR WILL COST ME APPROX $200-$400 DOLLARS! I'M VERY UPSET, OF COURSE, BUT THANKFUL THAT THIS DIDN'T CAUSE AN ACCIDENT. I AM 64 YEARS OLD AND A SINGLE WOMAN! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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