Page 19 of 42 · complaints 901–950 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Vehicle Speed Control
Filed Jul 11, 201473,199 milesNM

WHILE DRIVING I LOST ALL RPM'S ON MY VEHICLE. VEHICLE STARTS TO SHAKE AND IF I PUSH ACCELERATOR NOTHING HAPPENS . I HAVE TO TURN VEHICLE OFF AND RESTART FOR IT TO TRAVEL A LITTLE WAYS FOR IT TO ONLY HAPPEN AGAIN. PUT VEHICLE ON MACHINE AT CAR SHOP AND IT STATES THAT THROTTLE ACTUATOR STUCK. I HAVE SEEN NUMEROUS REPORTS WHERE OTHER PEOPLE ARE HAVING THIS SAME PROBLEM. WHY HAS THERE NOT BEEN A RECALL ISSUED? *TR

Structure › BodyCrash1 injured
Filed Jul 11, 20142,900 milesTX

I HAD JUST TURNED LEFT UNDER AN UNDERPAS AND WAS IN THE MIDDLE LANE UNDER AN OVERPASS I REMEMBER THINKING "WOW. THIS IS APOWERFUL ENGINE." A CAR WAS COMING IN FRONT OF ME AND WHEN I BRAKE IT DID NOT SLOW DOWN AND I HIT THE CAR AND THAT'S ALL I REMEMBER WHEN I CAME TOO THE HORN WAS BLOWING AND TWO PEOPLE WERE POUNDING ON MY WINDOWS AND MY EMERGENCY BAG HAD DEPLOYED, I WAS RELEASED. THEY GAVE ME FIRST AID UNTIL THE AMBULANCE CAME, TREATED ME AND TOOK ME TO THE EMERGENCY ROOM. THE OTHER DRIVER WAS NOT INJURED. THEY KEPT ME OVERNIGHT. I BELIEVE BECAUSE I HAD A CONCUSSION. I WAS VERY CONFUSED. THEY KEPT ME OVERNIGHT AND WENT HOME THE NEXT DAY. THE DAMAGE TO MY VEHICLE WAS IN ACCESS OF $16,000.00. *TR

Visibility › Glass, Side/Rear
Filed Jul 11, 2014MI

THE REAR WINDOW HAS TWO CLAMPS THAT ATTACH TO THE VEHICLE. THE CLAMPS ARE DETERIORATING AND CRUMBLING TO PIECES. I HAVE ALSO SEEN THIS ON OTHER FORD ESCAPES. WITH THE CLAMPS FALLING APART IT WILL ONLY BE A MATTER OF TIME UNTIL THE REAR WINDOW WILL SHIFT OR FALL OFF. THIS SAME VEHICLE IS RUSTING ALSO. THE REAR HATCHBACK IS RUSTING OUT AND OTHER COMPONENTS. FORD MOTOR COMPANY REFUSES TO TAKE CARE OF THE PROBLEM. *TR

Power Train
Filed Jul 7, 201474,000 milesNJ

I WAS PULLING OUT OF A PARKING LOT GAVE IT GAS. THE CAR WENT CLUNK AND THEN STOPPED MOVING BUT ENGINE WAS STILL RUNNING. LUCKILY I GOT TO THE SIDE OF THE ROAD SHUT IT OFF WAITED A BUT THEN TRIED TO START IT. AT FIRST IT HESITATED BUT STARTED. 2 DAYS LATER IT DID IT AGAIN. HAD IT ON A COMPUTER NOTHING SHOWED UP. 2 WEEKS LATER ON A SATURDAY IT HAPPENED AGAIN. THEN ON MONDAY GOING TO WORK IT DID IT AGAIN. WHEN I WAS COMING HOME FROM WORK THAT DAY IT DID IT 2 MORE TIMES AT THAT TIME THE SERVICE ENGINE LIGHT CAME ON AND THEN WE WERE ABLE TO GET A CODE. HE CODE CAME UP AS P2112. THANK YOU. *JS

Vehicle Speed Control
Filed Jul 1, 201452,800 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 52,800 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 08/14/14*LJ THE THROTTLE BODY ASSEMBLY WAS REPLACED. UPDATED 09/16/14

Engine
Filed Jun 30, 201473,943 milesOH

DRIVING IN CITY 35-40 MPH VEHICLE SLOWED TO IDLE .PULLED OVER BECAUSE WRENCH LIGHT LIT UP,SAT FOR 15-20 MINUTES VEHICLE RESTARTED. *TR

Structure › Body
Filed Jun 25, 201469,000 milesWA

THE REAR WINDSHIELD EXPLODED WHILE I WAS PARKED. I WAS BEHIND THE CAR AND WAS SHOWERED WITH GLASS AS WERE MY PERSONAL ITEMS IN THE BACK OF THE CAR. *TR

Power Train
Filed Jun 24, 201495,456 milesGA

ON NUMEROUS OCCASIONS I HAVE NOTICED MY TRUCK ACCELERATING WHILE I WAS STOPPED. ON JUNE 10, I WAS ON MY WAY TO CHURCH AND I WAS DRIVING AND MY CAR STOPPED ACCELERATING AND WHEN I PRESSED THE ACCELERATOR IT NO POWER WENT TO THE CAR AND IT STARTED SPURTING. I HAD TO COAST AND PULL OVER. THE WRENCH LIGHT CAME ON. I CUT THE TRUCK OFF AND THEN CRANKED THE CAR AGAIN AND I WAS ACCELERATING. TWO DAYS LATER THIS HAPPENED TO ME AGAIN TWO DIFFERENT TIMES. *TR

Engine
Filed Jun 19, 201451,000 milesMI

I WAS DRIVING TO WORK ON I75 AT 75 MPH WHEN MY 2010 FORD ESCAPE LOST POWER DROPPING TO LESS THAN 20 MPH. I WAS ABLE TO GET FROM THE LEFT LANE TO THE BERM THREE LANES TO MY RIGHT. I WAITED ABOUT 5 MINUTES AND RESTARTED THE CAR DRIVING ABOUT 100 YDS. WHEN IT HAPPENED AGAIN. I TURNED THE CAR OFF AND WAITED ABOUT 20 MINUTES THEN RESTARTED AND WAS ABLE TO GET TO WORK ON SIDE ROADS WITH THE CAR SURGING AND JERKING ALONG THE WAY. I TOOK THE CAR TO HUNTINGTON FORD THE NEXT DAY AND THEY COULD NOT FIND A CAUSE. THE FOLLOWING DAY I RECEIVED A LETTER FROM FORD REGARDING WHAT HUNTINGTON REFERRED TO AS A "LIMP HOME" MODE WHICH LET TAKE TO A DEALER AND HAVE THE THROTTLE BODY REPROGRAMMED, WHICH I DID. THE CAR WAS OK FOR A FEW DAYS AFTER THAT AND THEN STARTED STALLING AND SURGING AGAIN. I CALLED THE DEALER AND THEY SAID I SHOULD REPLACE THE THROTTLE BODY BUT THAT EVEN THOUGH IT WAS UNDER AN EXTENDED WARRANTY I WOULD STILL NEED TO PAY FOR THE REPLACEMENT. *TR

Power Train
Filed Jun 17, 20142,000 milesMO

MY 2010 FORD ESCAPE HAS BEEN HESITATE AND THEN LURCHES SINCE I BROUGHT BRAND NEW THE FIRST YEAR I BROUGHT IT THEY HAD TO PUT A TRANSMISSION IN IT FOR THIS PROBLEM AND STILL THE PROBLEM HAS CONTINUE I HAS ALMOST BEEN IN SEVERAL ACCIDENT BECAUSE I THINK THIS IS A SAFETY CONCERN PLEASE LET ME KNOW WHAT STEP SHOULD I TAKE TO GET THIS PROBLEM SOLVE THANK YOU U CAN CONTACT ME AT[XXX] CELL HOME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jun 16, 201453,400 milesTX

WHILE TRAVELING 60 MPH ON I-45 SOUTH OF HOUSTON, TX. MY 2010 FORD ESCAPE LOST POWER. I IMMEDIATELY HAD TO MANEUVER ACROSS 3 LANES OF TRAFFIC WHILE COASTING TO A STOP. LUCKILY I WAS NOT HIT!!! I TURNED THE VEHICLE OFF AND ALLOWED IT TO SIT FOR A FEW MINUTES. I RESTARTED IT AND THE ORANGE WRENCH SYMBOL APPEARED ON THE DASH. I TURNED IT OFF AND RESTARTED IT AGAIN. THIS TIME THE MALFUNCTION INDICATOR LAMP CAME ON. I DROVE THE VEHICLE HOME WITH LIMITED OPERATION, DECREASED ENGINE POWER AND VEHICLE SPEED. I EXPERIENCED FAILURE ONE MORE TIME DURING THIS TRIP. WHEN I HAD THE DIAGNOSTIC TROUBLE CODES (DTC) PULLED IT WAS P2111, "THROTTLE BODY STUCK OPEN." RESEARCHING IT ON THE INTERNET REVEALED NHTSA ACTION NUMBER PE13003. *TR

Power Train
Filed Jun 16, 201457,000 milesVA

TRAVELING APPROXIMATELY 30-40 MPH WHEN THE WRENCH INDICATOR ILLUMINATED AND THE VEHICLE LOST ALL POWER. I COASTED INTO A PULL OFF ON THE SIDE OF THE ROAD. TURNED OFF THE VEHICLE. RESTARTED A FEW MINUTES LATER AND WAS ABLE TO ACCELERATE. IN APPROXIMATELY FIVE MINUTES, AT THE SAME APPROXIMATE SPEED, THE WRENCH INDICATOR ILLUMINATED AGAIN AND THE VEHICLE LOST ALL POWER. AGAIN I TURNED OFF THE VEHICLE AND THEN RESTARTED. I WAS ABLE TO GET TO THE LOCAL FORD DEALERSHIP. THE DEALERSHIP COULD NOT FIND ANY CODES STORED IN THE SYSTEM AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE RECALLED "REPROGRAMMING" WAS COMPLETED ON THE CAR. THEY HAVE OFFERED TO KEEP MY VEHICLE FOR AN ADDITIONAL DAY TO TRY TO REPRODUCE THE PROBLEM AND TO CHECK A FEW ADDITIONAL ITEMS. *TR

Unknown or Other
Filed Jun 14, 201471,000 milesOH

TRAVELING ON FREEWAY 65MPH SUDDEN LOSS OF SPEED, UNABLE TO ACCELERATE WHEN PUSHED ON GAS PEDAL, WAS ABLE TO STEER AND BRAKE, MANEUVERED TO SIDE OF THE ROAD, "WRENCH" WARNING LIGHT APPEARED ON DASHBOARD. TURNED OFF INGNITON THEN RESTARTED CAR FUNCTIONED NORMALLY. FELT CAR WAS TO DANGEROUS TO DRIVE AND HAD CAR TOWED TO FORD DEALERSHIP, REPLACED ELECTRONIC THROTTLE BODY. VERY DANGEROUS TO LOOSE POWER AT THAT SPEED ON THE FREEWAY, WAS IN MIDDLE LANE IN HEAVY TRAFFIC. *JS

Fuel/Propulsion System
Filed Jun 14, 201475,000 milesFL

WRENCH LIGHT CAME ON AND VEHICLE BEGAN SPUTTERING AND IDLING LOW, UNABLE TO EXCEED 5 MPH. *JS

Vehicle Speed Control
Filed Jun 12, 201449,150 milesMI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE TURNING A CORNER, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE CONTACT INDICATED THAT THE VEHICLE HAD SURGED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,150.

Electrical System
Filed Jun 11, 2014CA

THE BACK HATCH WILL NOT OPEN. THERE'S NO CLICKING SOUND WHEN LOCKING OR UNLOCKING. THE WINDOW DOES OPEN AND CLOSE.

Electrical System
Filed Jun 9, 201447,000 milesKY

THE FIRST INCIDENT OCCURRED APPROXIMATELY 2MONTHS AGO (APRIL 2014) AS I WAS DRIVING ON A STATE ROAD (NEW CIRCLE RD IN LEXINGTON KY)AT AROUND 60MPH DURING MY MORNING COMMUTE AROUND 8AM. THE VEHICLE SEEMINGLY STALLED BUT ALL THE SYSTEMS WERE FINE (STILL HAD POWER STEERING, LIGHTS, RADIO, BRAKING SYSTEM ETC) WITH THE EXCEPTION OF THE ACCELERATOR WHICH DIDN'T DO ANYTHING WHEN I PUT MY FOOT ON THE GAS. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD TURNED THE ENGINE OFF, SAT FOR ABOUT 5 MINS & WAS ABLE TO CONTINUE ON THE ROAD WITHOUT FURTHER ISSUE (THE CHECK ENGINE LIGHT DIDN'T EVEN COME BACK ON). THE MOST RECENT DATE WAS 06/07/14 WITH MY FAMILY IN THE CAR AS PASSENGERS. I WAS AT A STOPLIGHT TURNING LEFT WHEN, AS PREVIOUSLY, THE ENGINE STALLED AS I WAS TURNING. AGAIN, ALL SYSTEMS REGISTERED AND WERE WORKING BUT WHEN I PUT MY FOOT ON THE GAS NOTHING HAPPENED. AGAIN I WAS LUCKILY ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THIS TIME AFTER WAITING ROUGHLY 5 MINS AND TURNING THE ENGINE BACK ON, NOTHING HAPPENED AFTER I HIT THE ACCELERATOR. I TURNED THE ENGINE BACK OFF AND WAITED AN ADDITIONAL 5 MINS. THIS TIME I WAS ABLE TO GIVE THE CAR GAS AND AS MY HOME WAS NEARBY WAS THANKFULLY ABLE TO MAKE IT TO MY HOUSE. THE CHECK ENGINE LIGHT HOWEVER DID NOT GO OFF AS IT HAD PREVIOUSLY. I TOOK THE CAR TO MY DEALERSHIP ON 06/09/14 AND THEY CONFIRMED THAT IT WAS THE THROTTLE BODY. *TR

Engine
Filed Jun 3, 201461,000 milesKY

TRAVELING ABOUT 6 PM (RUSH HOUR HEAVY TRAFFIC) 3 LANE EXPRESSWAY WHEN CAR WOULD NO LONGER ACCELERATE. HAD TO COAST OVER TO THE LEFT SHOULDER SINCE WE WERE IN THE LEFT PASSING LANE. THE LEFT SHOULDER WAS NOT AS WIDE AS THE RIGHT SHOULDER AND WE FELT THE SITUATION WAS VERY DANGEROUS WE STAYED IN THE CAR WITH OUR SEATBELTS ON AND CALLED FOR ROAD SERVICE (AAA). WE DID NOT RECEIVE HELP FOR TWO HOURS. JUST PURCHASED THIS CAR TWO MONTHS BEFORE THIS INCIDENT - PRE OWNED CERTIFIED BY DEALERSHIP. CAN'T UNDERSTAND WHY FORD WAITS UNTIL THE PART FAILS BEFORE REPLACING IT. I FEEL STRONGLY IT SHOULD HAVE BEEN REPLACED AS PART OF THE "CERTIFICATION" PROCESS. THERE WERE NO WARNING LIGHTS OR INDICATIONS THIS WAS GOING TO HAPPEN BEFORE IT HAPPENED. AFTER THE CAR "DIED", A WRENCH LIGHT APPEARED, BUT NOT UNTIL AFTER WE HAD COASTED TO A STOP. IF WE HAD BEEN IN THE MIDDLE LANE INSTEAD OF THE LANE NEXT TO THE SHOULDER, I FEEL CERTAIN WE WOULD HAVE BEEN INVOLVED IN A HIGH SPEED POSSIBLE MULTIPLE CAR ACCIDENT AS TRAFFIC WAS HEAVY AND FAST. THIS IS SO VERY WRONG! THANK YOU FOR MAKING THIS COMPLAINT POSSIBLE. I HOPE IT HELPS RESULT IN A RECALL BY FORD RIGHT AWAY SO NO ONE HAS TO GET HURT OR EVEN DIE. *TR

Engine
Filed Jun 2, 201436,998 milesMA

I WAS DRIVING ON HIGHWAY (WITH TWO CHILDREN UNDER 4 IN THE CAR), LUCKILY IT WAS STOP AND GO TRAFFIC. THE CAR COMPLETELY AND WITHOUT WARNING LOST POWER AND I COULD NO LONGER ACCELERATE. I WAS ABLE TO PUT HAZARDS ON AND PULL OVER TO THE BREAK-DOWN LANE (ACROSS THREE LANES OF TRAFFIC), TURN THE CAR OFF AND BACK ON AGAIN. IT RESTARTED IMMEDIATELY. (WEATHER WAS WARM- MID 60S, NO HUMIDITY, I HAD DRIVEN THE CAR EARLIER IN THE DAY AND HAD BEEN DRIVING FOR ABOUT 20 MINUTES. THE CAR IS WELL MAINTAINED AND HAD RECENTLY HAD AN OIL CHANGE.) *TR

Engine
Filed Jun 2, 201435,700 milesMA

WHEN DRIVING IN TRAFFIC, THE CAR FAILED TO ACCELERATE, IT RAPIDLY LOST POWER AS IF IT WERE GOING TO STALL. I PULLED OVER AND RESTARTED THE CAR. AT THE TIME I HAD TWO SMALL CHILDREN IN THE CAR. *TR

Engine
Filed Jun 2, 201472,958 milesTN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 72,958.!....UPDATED 07/31/14 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 08/05/14

Engine
Filed Jun 2, 201472,958 milesTN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 72,958.

Wheels
Filed May 31, 201466,000 milesNH

LOUD NOISE FRONT LEFT FRONT WHEEL. I THINK THAT AT 66 THOUSAND MILES THIS SHOULDN'T HAVE TO BE REPLACED. *TR

Electronic Stability Control (esc)
Filed May 30, 2014TN

1ST GOT ESCAPE HAD TO HAVE SOME REPROGRAMMING AFFECTING THE TRANSMISSION. 2ND HAD TO HAVE THE TRANSMISSION REPAIR. 3RD MY DASH LIGHTS BLINK FROM BRIGHT TO DIM DURING THE DAYTIME/ 4TH HAD TO HAVE THE IGNITION REPLACE - WHEN I PUT MY KEY IN--WOULD NOT TURN-. 5TH EVEN AFTER HAVING THE TRANSMISSION REPAIR-STILL CHANGES HARD. 6TH SOMETIMES WHEN PARKED ON AND INCLINE-PLACE IN DRIVE-WILL MAKE A "POP" NOISE. STILL DO NOT FEEL LIKE MY CAR IS WORKING/RUNNING AT A 100%. I DID TAKE OUT ANOTHER WRTY--JUST INCASE--HOWEVER IT IS ALMOST UP. MY HUSBAND & I HAVE DROVE FORDS FOR THE PAST 35 YEARS-AM VERY DISAPPOINTED WITH MY ESCAPE. 7TH USE STABILITY CONTROL ONCE---IS IT SUPPOSE TO SOUND LIKE THE CAR IS BREAKING INTO? *TR

Engine and Engine Cooling
Filed May 29, 201459,000 milesTX

I WAS DRIVING ON A HIGHWAY AND THE WRENCH SYMBOL APPEARED ON THE DASH. THEN POWER WAS CUT TO THE ENGINE AND I COASTED TO THE SIDE OF THE ROAD. RESTARTING THE CAR REMOVED THE WRENCH AND I WAS ABLE TO DRIVE HOME. THE EXACT SAME INCIDENT OCCURRED AGAIN FOUR DAYS LATER ON 5/29/14. *TR

Engine
Filed May 27, 201480,000 milesWA

THIS IS THE THIRD INCIDENT IN TWO DAYS, I'M DRIVING ALONG WHEN I TAKE MY FOOT OF THE GAS PEDAL AND COAST, THE ENGINE DIES, THE DASH SHOWS THE BATTERY AND OIL LIGHT. YOU CAN STILL STEER, BUT THE CAR SLOWS DOWN DRASTICALLY WITH THE ENGINE NOT RUNNING, I HAD SOMEONE ALMOST REAR END ME, BECAUSE I SLOWED DOWN SO MUCH. ALL INCIDENTS WERE THE SAME, BUT THE FIRST TIME IT HAPPENED IT WAS VERY SCARY BECAUSE YOU DIDN'T KNOW WHAT WAS HAPPENING AND YOU DIDN'T KNOW WHAT TO DO. THE CAR WILL START BACK UP IF YOU PARK IT OR PUT IT IN NEUTRAL, BUT I WAS IN THE MIDDLE OF AN INTERSECTION THE THIRD TIME, STOPPED TRAFFIC CARS WERE HONKING AT ME. THIS IS A HUGE SAFETY ISSUE, TAKING IT IN TOMORROW TO GET IT FIXED, SHOULD BE A RECALL. *TR

Engine
Filed May 21, 201432,800 milesTX

SLOWLY APPROACHING A STOP SIGN, VEHICLE STALLED. BATTERY LIGHT, WRENCH LIGHT, AND OIL LIGHT CAME ON. PUT THE CAR IN PARK TO RESTART IT, STARTED AND WENT ON. *TR

Power Train
Filed May 20, 201496,000 milesFL

I WENT TO STOP AT THE LIGHT AND SUV JERKED AND SHOOK. SOUNDED LIKE BOTTOM FELL OUT OF SUV. PULLED INTO PARKING LOT. SUV RUNNING BUT WHEN PUTTING FOOT ON GAS NOTHING WOULD HAPPEN, NO MATTER WHAT GEAR. TOOK IT TO REPAIR SHOP AND THEY SAID THROTTLE BODY BAD. THIS IS THE 2ND PART THAT IS DEFECTIVE ON THE 2010 FORD ESCAPE!!! REPLACED TRANSMISSION AT 60,500 MILES (GOT RIPPED OFF WHEN FORD WOULD NOT WARRANTY)! *TR

Electrical System › Instrument Cluster/Panel
Filed May 19, 201460,000 milesPA

1ST OCCURANCE HAPPENED WHEN GOING INTO AN EXIT IN THE STATE OF PENNSYLVANIA FROM THE HIGHWAY. ALL GADGETS FROZE AND SHUT DOWN. ENGINE KEPT RUNNING BUT STAYED AT 40 MPH NO MATTER HOW MANY TIMES I PRESSED ON THE BRAKE. 2ND OCCURENCE HAPPENED ON THE HIGHWAY IN NJ, SAME THING SPEEDOMETER STAYED STUCK AT 40 MPH NO MATTER HOW MANY TIMES I PRESSED ON THE BRAKES. *JS

Electrical System
Filed May 15, 201432,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER FUNCTION FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DESICCANT FILTER FRACTURED AS A RESULT, THE AIR CONDITIONER UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,500. DRRK

Fuel System, Gasoline
Filed May 15, 201466,000 milesID

ENTERING I-85 GOING WEST AT APPROX. 60MPH. APPROX 1/4 MILE THE CAR LOST POWER AS I WAS ENTERING THE FREEWAY. TRAFFIC WAS MERGING ONTO THE FREEWAY AROUND ME AND I PUT ON MY BLINKER TO GET TO THE SIDE OF THE FREEWAY TO CALL A TOW TRUCK. IT WAS VERY DANGEROUS. THE REPAIR SHOP TOLD ME IT WAS A THROTTLE BODY ISSUE. *TR

Engine
Filed May 13, 201469,500 milesMO

ESCAPE SITTING AT STOP LIGHT WRENCH LIGHT ILLUMINATED ON DASH AND ESCAPE HAD NO POWER TURNED CAR OFF AND THEN RESTARTED THE ESCAPE AND DROVE HOME NOT ANOTHER ISSUE FOR THE NEXT 16 MILES.. USED OBDII CODE READER TO SCAN ESCAPES ON BOARD COMPUTER AND IT HAD FREEZE FRAME DATA FROM A P2111 CODE WHICH INDICATES THROTTLE BODY ISSUE. *TR

Fuel/Propulsion System
Filed May 13, 201413,300 milesTX

I WAS DRIVING ON I-45 JUST SOUTH OF DALLAS WHEN THE ENGINE LURCHED SLIGHTLY AND I LOST POWER. I HAD TO COAST TO THE SIDE OF THE ROAD, DODGING TRAFFIC. THERE WERE NO WARNING OR INDICATOR LIGHTS; GAS TANK WAS HALF FULL. ONCE I CAME TO A STOP I TURNED THE VEHICLE OFF, WAITED SEVERAL MINUTES, STARTED THE ENGINE AND DROVE NORMALLY FOR ABOUT 30 MILES WHEN THE VEHICLE STALLED AGAIN. I COULD HEAR THE ENGINE "REV" WHEN I PUSHED ON THE GAS PEDAL BUT THE VEHICLE DID NOT MOVE FORWARD. AGAIN, I COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE ABOUT 15 MILES TO WHERE I FOUND A FORD DEALER. THE DEALERSHIP WAS GREAT AND FIXED THE VEHICLE AT NO CHARGE, INSTALLING A NEW THROTTLE BODY, THEY SAID UNDER WARRANTY. BUT THIS IS VERY DANGEROUS WHEN THE STALL OCCURS ON A VERY BUSY INTERSTATE HIGHWAY. I CONSIDER MYSELF TO BE VERY LUCKY. *TR

Engine
Filed May 12, 201437,400 milesOH

1ST OCCURRENCE: I WAS DRIVING AT 35MPH AND SUDDENLY MY CAR SURGED FORWARD THEN SLOWED DOWN TO 5MPH. I TRIED TO ACCELERATE TO A HIGHER MPH BUT IT WOULD NOT LET ME GO ANY FASTER. I COULD STEER AND THE RADIO WAS STILL ON. CONFUSED, I COASTED OFF THE SIDE OF THE ROAD, LOOKED AT THE INSTRUMENT PANEL FOR A LIGHT OF SOME KIND (NONE WERE THERE). I THEN TURNED OFF THE ENGINE AND LET IT SIT FOR APPROXIMATELY 2 MINUTES THEN IT RESTARTED AND I DROVE HOME (ABOUT 1 1/2 MILES) THE 2ND OCCURRENCE - MAY 6TH. I HAD JUST LEFT MY DOCTOR'S OFFICE, WITHIN 1 1/2 MINUTES & DRIVING 15 MPH (1/16 OF A MILE) THE FAILURE HAPPENED AGAIN. I AGAIN HAD TO COAST TO THE SIDE OF THE ROAD APPLY MY HAZARD LIGHTS AND TURN OFF THE ENGINE FOR APPROXIMATELY 2 MINUTES. IT RE-STARTED AND I DROVE IT HOME (IT WAS INTERMEDIATELY SURGING FORWARD) ABOUT 5 MILES. THE 3RD OCCURRENCE: MAY 8TH ON I-70 WESTBOUND :SPEED 60 MPH: LOSS OF POWER, COASTED TO THE BERM OF THE HIGHWAY, ( THANK GOODNESS ALL THE TRAFFIC WAS 1 MILE BEHIND ME OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT) TURNED IT OFF AND WAITED ABOUT 2 MINUTES AND RESTARTED MADE IT TO WORK AND HOME WITHOUT FURTHER STALLING BUT THE JERKING CONTINUED. I CALLED INTERSTATE FORD (MIAMISBURG) EXPLAINED THE PROBLEMS I WAS EXPERIENCING AND MY FEAR TO DRIVE THIS VEHICLE. *TR

Vehicle Speed Control
Filed May 11, 201456,580 milesOR

WHILE DRIVING THE ENGINE STARTED MISFIRING AND IDLING ROUGH. VEHICLE LOST POWER, WOULD NOT ACCELERATE AND I ROLLED TO THE SIDE OF THE ROAD WHERE I RESTARTED THE CAR AND IT DROVE NORMALLY. *TR

Fuel/Propulsion System
Filed May 7, 2014440,000 milesIN

CAR WOULD REDUCE SPEED ON ITS OWN NO WARNING,ALMOST GOT REARENDED AT A SPEED OF 55 DUE TO MY CAR LOSING SPEED EVEN HAS I WAS GIVING IT GAS. THEN TWO WEEKS LATER DID IT AGAIN TOOK TO A SHOP ON MAY 6 2014 AND THEY REPLACED A TBI UNIT SAID THIS WAS A VERY COMMON PROBLEM FORD WAS HAVING I WOULD LIKE TO BE REIMBURSED. *TR

Electrical System
Filed May 6, 201480,000 milesOH

SINCE DECEMBER, I HAVE HAD SEVERAL WARNING LIGHTS APPEAR ON MY DASH. IT STARTED WITH A LOW TIRE LIGHT. I VISUALLY CHECKED THE TIRES AND SAW NOTHING WRONG WITH THEM SO I KEPT AN EYE ON THEM. AFTER ABOUT A WEEK, THE LIGHT WENT OFF. NO REASON. IT HAS HAPPENED THREE OTHER TIMES SINCE THEN. NEXT CAME THE FUEL FILL INDICATOR LIGHT WHILE ON A TRIP OVER 300 MILES FROM HOME. AFTER A FEW DAYS IT WENT OFF. CAME ON ONE OTHER TIME SINCE THEN. NEXT WAS THE CHECK ENGINE LIGHT. IT CAME ON WHEN ON ANOTHER TRIP OVER 300 MILES FROM HOME. STILL ON A FEW DAYS LATER SO I WENT TO AUTO ZONE FOR THE FREE TEST. THEY TOLD ME IT COULD BE EITHER THE GAS CAP, WHICH IT DOESN'T COME WITH, OR A LEAK. VAK LEAK SYSTEM. P1111 SEEMS BY DISCUSSION BOARDS THAT THIS IS HAPPENING TO A LOT OF PEOPLE! HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T35733_DS539369. *TR

Electrical System
Filed May 4, 201451,000 milesVA

WHEN TRAVELING AT APPROX 50 MPH, THE ENGINE MADE AN AUTOMATIC DE ACCELERATION, WITH THE RPMS GOING TO 1000. EVEN WHEN STEPPING ON THE GAS PEDAL, THE RPMS DID NOT CHANGE AND THE CAR CAME TO A VERY SLOW SPEED JUST OVER IDLE SPEED. A WRENCH SYMBOL APPEARED IN THE INDICATOR LIGHTS. I PLACED IN PARK AND TURNED OFF THE CAR. WHEN RESTARTING, THE WRENCH SYMBOL WENT AWAY AND THE CAR DROVE NORMAL FOR ABOUT 20 MILES UNTIL THE SAME THING HAPPENED. IT APPEARS THAT SOMETHING IN THE COMPUTER BRAINS IS TELLING THE ENGINE TO SHUT DOWN. THIS HAPPENED A FEW MORE TIMES OVER WEEKEND AND THANKFULLY I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO PULL OFF TO THE SHOULDER. TODAY IS MAY 4, 2014 AND TOMORROW I PLAN TO TAKE THE CAR INTO FORD DEALERSHIP ON STERLING VIRGINIA. I HAVE READ RECENT COMPLAINTS FROM FORD ESCAPE OWNERS THAT MATCH EXACTLY MY PROBLEM. THIS IS OBVIOUSLY UNSAFE AND SHOULD BE REPORTED AS A RE CALL. *TR

Power Train
Filed May 4, 201494,416 milesNC

I WAS DRIVING AT APPROXIMATELY 25 MPH, AND SUDDENLY THE CAR BEGAN TO SPUTTER. THE GAS PEDAL WAS NON RESPONSIVE AND THE CAR WAS SURGING FORWARD. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. ABOUT 5 MINS LATER I TURNED IT BACK ON AND THE ENGINE AND THROTTLE LIGHTS CAME ON. AFTER A FEW SECONDS THE THROTTLE LIGHT WENT OFF, BUT THE ENGINE LIGHT STAYED ON. I THEN TRIED TO DRIVE THE CAR HOME, BUT AFTER ABOUT TWO BLOCKS THE SAME THING HAPPENED AGAIN. THIS HAPPENED SEVERAL MORE TIMES UNTIL I COULD GET THE CAR TO A SAFE PLACE AND OUT OF THE ROAD. THE CAR IS STILL IN THE PARKING LOT WHERE I LEFT IT AND I AM CURRENTLY TRYING TO FIND OUT MY TOWING AND REPAIR OPTIONS. *TR

Fuel/Propulsion System
Filed Apr 30, 201439,870 milesNC

DRIVING DOWN 40 WEST AT 65MPH WITH CRUISE CONTROL ON, THE CAR DECREASED ALMOST TO A STOP, A LIGHT CAME ON THAT LOOKED LIKE A WRENCH , I HAD TO PULL OFF THE HIGHWAY, CAR WENT DEAD. I STARTED THE CAR UP, WE A FEW FEET IT DID IT AGAIN. I TURNED THE CAR OFF, TOOK THE KEY OUT WAITED 5 MINUTES, IT DID IT AGAIN. THEN A FOURTH TIME, STOPPED, WAITED 30 MINUTES AND IT DID IT AGAIN. THIS TIME I WAS ON A FOUR LANE HIGHWAY AND CARS WERE HAVING TO SWERVE TO MISS ME AND I ENDED UP AGAINST THE WALL OF THE HIGHWAY. *JS

Power Train
Filed Apr 25, 201450,000 milesTX

THE ENGINE WENT INTO A LOW POWER MODE AND THROTTLE WAS UN RESPONSIVE, I HAD TO CRUISE TO A STOP AND RESTART THEN IT SEEMS OK BUT I NOTICE THE THROTTLE WILL SPEED UP AND SLOW DOWN WHEN I HAD TO RUN THRU A SCHOOL ZONE(LOW SPEED) IT ALSO HAPPENED SEVERAL TIMES AFTER THAT MOST RECENTLY ON 4/21/14 ON THE HIGHWAY AT 65 MPH AND I HAD TO DRIFT TO THE SHOULDER TO RESTART THE CAR WHILE OTHERS HONKED AND VEERED AROUND ME I DO NOT UNDERSTAND WHY FORD HAS NOT RECALLED THESE. I DID GET A LETTER CALLED THE CUSTOMER SATISFACTION PROGRAM 13N03 THAT STATES THE PROBLEM- THROTTLE BODY- IS UNDER EXTENDED WARRANTY BUT ONLY IF THE WRENCH LIGHT IS ON AND MINE STAYS ON ONLY WHEN THERE IS A PROBLEM IF THERE IS ADDITIONAL PROBLEMS I WOULD HAVE TO PAY JUST TO GET IT DIAGNOSED. I AM NOT IMPRESSED WITH FORDS ATTEMPT AT THIS (SOFT) RECALL. *TR

Fuel/Propulsion System
Filed Apr 25, 201468,000 milesTX

FIRST EVENT, 1/24/14: LOST ALL BUT 2% POWER (SURGED ALONG AT ~3MPH) WITH SEVERAL FLASHING LIGHTS IN DASH, VEHICLE LIMPED ONTO DRIVEWAY. RESTORED POWER BY RESTARTING VEHICLE A FEW TIMES, WARNING LITES OUT. SECOND EVENT, LATER SAME DAY: LOST ALL BUT 2% POWER IN OKC AT 70MPH AND LUCKILY WAS IN THE RIGHT LANE AT THE TIME, LIMPED TO SHOULDER. I MIGHT NOT BE SO LUCKY NEXT TIME, THIS FORD PROBLEM IS A LIFE THREATENING HAZARD. CALLED FORD AFTER RECEIVING 13N03 LETTER IN LATE JANUARY. 2/3/14 WAS INFORMED IF I CALLED CUSTOMER RELATIONS NUMBER THEY WOULD BE ABLE TO PUT A COMMENT AGAINST MY VIN SO A DEALER WOULD BE ABLE TO FIX AT FORD COST. NO ECM CODES, MY COST. CONVERSATION WAS HELD WITH SERVICE MANAGER [XXX] AT AUTONATION OF SOUTH FORT WORTH. THIRD EVENT: 4/23/14: LOST ALL BUT 2% POWER WITH ONLY THE WRENCH LIGHT FLASHING, RESTARTED VEHICLE AND LIGHT WENT OUT, POWER RESTORED - CHECKED ECM CODES AND THE CODE DID NOT STORE ON THE COMPUTER. WHY? CALLED 4/23 CUSTOMER RELATIONS NUMBER 800-392-3673 1-5-4 ATTEMPTING RESOLUTION. TALKED TO [XXX] WHO IN TURN TALKED TO [XXX], SERVICE PERSON AT AUTONATION OF SOUTH FORT WORTH. BUT SINCE THE CODE IS NOT RECORDED FORD WILL NOT FIND AN ISSUE - ALL COSTS WOULD BE MY RESPONSIBILITY. SO I AM LEFT WITH A DAILY DRIVER VEHICLE WITH A POTENTIAL LOSS OF LIFE - SAFETY HAZARD. I DRIVE IN HEAVY TRAFFIC, THIS IS A DANGER TO MYSELF, OCCUPANTS AND OTHERS ON THE ROAD. BOTH [XXX] AND [XXX] DENIED ANYONE AT FORD CAN ADD COMMENTS TO VIN FOR PARTS REPLACED AND I WOULD B

Power Train
Filed Apr 25, 201457,800 milesAL

I WAS DRIVING ABOUT 20 MPH WHEN ALL OF A SUDDEN MY CAR STARTED THRUSTING FORWARD. IT WAS ALMOST LIKE MY CAR HAD DIED AND WHEN I WOULD STEP ON THE GAS IT WOULDN'T WORK AND THERE WAS NO RPM'S. MY CAR WOULD JUST THRUST FORWARD AND COME TO A CRAWL. THEN WHEN I WOULD STOP MY CAR IT WOULDN'T MOVE FORWARD. THIS HAS HAPPENED 3 TIMES IN THE PAST MONTH. THE FIRST TIME I WAS AT A STOP LIGHT AND MY CAR HAD DIED AND I STOPPED TRAFFIC FOR ABOUT 15 MINUTES. WHEN I WOULD TURN MY CAR OFF AND RE-START IT WOULD FINALLY WORK. MY CAR NEVER POPPED A CODE UNTIL IT HAPPENED AGAIN YESTERDAY. WE RED THE CODE AND IT WAS P1111. THE THROTTLE BODY WAS STUCK OPEN. THE PART THAT I NEED IS #9L8E-BC. MY CAR IS A 2010 AND LOW MILES. *TR

Visibility › Glass, Side/Rear1 injured
Filed Apr 25, 201468,000 milesMI

WHEN I CLOSED MY HATCHBACK THE REAR WINDOW SHATTERED AND GLASS FLEW EVERYWHERE. I HAD A COUPLE CUTS ON MY HANDS FROM THE GLASS FALLING. *TR

Engine and Engine Cooling
Filed Apr 20, 2014100,000 milesNC

VEHICLE LOSES POWER WHILE GOING DOWN THE HIGHWAY. IT STALLS OUT AND WHEN YOU MAKE A TURN IT CUTS OFF WITH NO WARNING. IT SURGES WHILE TRAVELING. *TR

Vehicle Speed Control
Filed Apr 17, 2014FL

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY ISSUES. *SMD THE CONSUMER SHE RECEIVED A LETTER REGARDING THE THROTTLE BODY, BUT DIDN'T THINK IT SOUNDED TOO SERIOUS. THE LETTER STATED ENGINE POWER AND VEHICLE SPEED WOULD BE REDUCED. THE CONSUMER STATED SHE HAD THE MISFORTUNE OF EXPERIENCING THE PROBLEM ON MARCH 16, 2014. THE SPEED WAS NOT JUST REDUCED, BUT THE GAS PEDAL WAS INOPERABLE AND THE VEHICLE JUST COASTED TO A STOP, AS IF SHE HAD RUN OUT OF GAS. ALL THE WHILE, THE ENGINE WAS RUNNING, ALTHOUGH NOT SMOOTHLY AND ALL THE LIGHTS WERE IN WORKING ORDER. MINUTES LATER, THE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD. *JB

Visibility
Filed Apr 15, 201476,069 milesNH

ON 3/22/14 I PURCHASED A USED 2010 FORD ESCAPE AT ROUNTREE FORD IN SWANZEY NH. ON 3/23/14 I PARKED THE VEHICLE, LET MY DOGS OUT OF THE BACK CARGO AREA, WHEN I CLOSED THE TAILGATE THE REAR WINDOW SHATTERED INTO A MILLION PIECES FOR NO APPARENT REASON. *TT

Engine
Filed Apr 4, 201468,938 milesVA

I WAS DRIVING ON I-66 AT ABOUT 60 MPH AND SUDDENLY LOST POWER. LUCKILY I WAS JUST APPROACHING AN EXIT IN A RURAL AREA AND WAS ABLE TO COAST ONTO THE RAMP, WHICH SLOPED DOWNWARD AHEAD OF ME. THE ENGINE CONTINUED TO RUN BUT AT A VERY LOW RPM AND THERE WAS NO RESPONSE TO THE GAS PEDAL. THE WRENCH SYMBOL CAME ONTO THE INSTRUMENT PANEL. I HAD THE CAR TOWED ABOUT 40 MILES TO MY USUAL INDEPENDENT MECHANIC. AFTER INVESTIGATION, I WAS TOLD THAT THIS WAS A THROTTLE BODY PROBLEM. THEY INSTALLED A NEW THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED FOR SEVEN MONTHS. *TR

Electrical System
Filed Apr 3, 201429,790 milesFL

ON DEC.31 AT APPROXIMATELY 2 P.M. I WAS DRIVING SOUTH ON CITRUS AVE. I WAS GOING 55 MPH AND MY VEHICLE STARTED LOSING SPEED. I MOVED TO THE SIDE OF THE ROAD. I TURNED OFF THE IGNITION AND WHEN I RESTARTED THE CAR IT RAN AS NORMAL. PRIOR TO THAT, ON SEVERAL OCCASIONS UPON STARTING FROM A STOP I HAD NOTICED FASTER ACCELERATION THAN THE AMOUNT OF PRESSURE I WAS APPLYING TO THE GAS PEDAL. *TR

Power Train
Filed Apr 2, 201489,406 milesTX

TRAVELING ON FREEWAY IN FORT WORTH AND CAR WENT INTO "LIMP MODE". WAS FORTUNATE ENOUGH TO BE ABLE TO GET TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT IMMEDIATELY CAME ON AS WELL AS THE "CHECK ENGINE" LIGHT. I TURNED THE CAR OFF, THEN AFTER ABOUT 30 SECONDS, WAS ABLE TO RESTART THE CAR AND PROCEED APPROX. 4 MORE MILES BEFORE SAME THING HAPPENED AGAIN. AT THIS POINT I CONTACTED THE DEALER WHO I PURCHASED THE CAR FROM AND THEY SENT A TOW TRUCK OUT THE NEXT MORNING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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