2010 Ford Escape complaints

ON DEC 24TH WE WERE LOADING UP GIFTS INTO OUR TRUNK. I CLOSED THE TRUNK BOOM THE BACK REAR WINDOW BLEW OUT. NOW IT WILL COST ME CLOSE TO 500$ TO FIX THIS SHOULD OF NEVER HAPPENED. I KNOW MANY COMPLAINTS HAVE BEEN MADE ABOUT THIS. THANKS. *TR

ENGINE SIMPLY STOPPED OPERATING IN MIDST OF TRAFFIC AND IMMEDIATELY DECELERATED....THEN RESUMED OPERATION BUT VEHICLE UNABLE TO MOVE FASTER THAN A CRAWL....THEN STOPPED AGAIN....THEN RESUMED AGAIN. WAS ABLE TO EXIT FREEWAY AND REACH GAS STATION. TURNED OFF VEHICLE AND CALLED AAA FOR EMERGENCY ROAD ASSISTANCE. VEHICLE WAS TOWED TO FORD DEALERSHIP. FORD REPLACED THE THROTTLE BODY AND MOTOR ASY WHICH WAS ON BACKORDER FOR 2 WEEKS. TODAY, DECEMBER 26 2013 THE SYMPTOM HAS RESURFACED. THE ENGINE SIMPLY STOPPED IN THE MIDST OF TRAFFIC. WAS ABLE TO PULL OUT OF THE FLOW OF TRAFFIC. CAR RESTARTED AND WAS ABLE TO CONTINUE DRIVING HOME. *TR

MY WIFE IS THE MAIN DRIVER OF THIS VEHICLE AND HAS TOLD ME THAT THERE HAVE BEEN SEVERAL OCCURRENCES OVER THE PAST SEVERAL YEARS INCLUDING THE MOST RECENT ON DECEMBER 18. 2013. THERE IS A SUDDEN UNEXPECTED ENGINE ACCELERATION SIMILAR TO WHAT THE TOYOTA VEHICLES HAVE HAD. AT THIS POINT IT ONLY OCCURS WHEN SLOWING DOWN. SHE APPLIES THE BRAKES BUT FINDS IT DIFFICULT TO SLOW WITH THE ENGINE ATTEMPTING TO ACCELERATE. THIS LAST TIME I WAS RIDING WITH HER AND SHE SLAMMED THE GEAR SHIFT INTO PARK JUST BEFORE COMING TO A COMPLETE STOP. I DIDN'T THINK THAT WAS TOO GOOD FOR THE TRANSMISSION BUT IT DID CORRECT THE DIFFICULTY AT THE TIME. HAVE ANY OTHER PEOPLE EXPERIENCED THIS PROBLEM ? *TR

I HAD NOT HAD MY VEHICLE FOR 3 MONTHS BEFORE EXPERIENCING A PROBLEM. ON SEVERAL OCCASIONS, I WAS DRIVING AND MY SUV LOST POWER. EACH TIME, I HAD TO PULL OFF TO THE SIDE, WAIT A FEW MINUTES, CUT THE CSUV OFF AND THEN BACK ON UNTIL THE CAR WOULD START AGAIN. THIS MADE MY TRAVEL VERY DANGEROUS ON THE HIGHWAY. TOOK MY SUV TO THE DEALERSHIP AND AT FIRST THEY COULD NOT FIND WHAT WAS WRONG WITH IT BECAUSE THE ERROR HAD NOT REGISTERED. I HAD TO WAIT UNTIL THE CHECK ENGINE LIGHT CAME ON TO DISCOVER IT WAS THE THROTTLE BODY. I HAD TO PAY OVER $300 TO GET IT REPLACED. IT TOOK AWHILE FOR FORD RAN OUT OF THE PART AND HAD TO ORDER IT FROM THEIR WAREHOUSE. LUCKILY, THE REPAIR SHOP WAS ABLE TO FIND A REPLACEMENT WITHIN 2 DAYS. AFTER HAVING THE THROTTLE BODY REPLACED, IT TAKES A WHILE FOR THE SUV TO SHIFT INTO GEAR AND OFTEN FEELS LIKE IT IS STALLING OR DRAGGING. *TR

WHILE DRIVING AT APPROXIMATELY 70 MPH ON THE INTERSTATE, MY VEHICLE SUDDENLY LOST ACCELERATION AND THE GAS PEDAL NO LONGER CONTROLLED THE SPEED. STEERING AND BRAKES WERE UNAFFECTED. A WRENCH DISPLAY APPEARED ON THE INSTRUMENT PANEL. AFTER COASTING TO A STOP, I TURNED THE CAR OFF AND BACK ON. EVERYTHING FUNCTIONED PROPERLY AND THE WRENCH DISAPPEARED FROM THE INSTRUMENT PANEL. I TOOK THE VEHICLE TO A FORD DEALERSHIP 2 DAYS LATER AND WAS TOLD IT WAS A DEFECTIVE THROTTLE BODY ASSEMBLY. *TR

FORD ESCAPE STALLS WHILE DRIVING. *TR

VEHICLE FAILED TO ACCELERATE, LOST POWER AND IT WAS NECESSARY TO COAST TO A STOP ON THE SIDE OF THE INTERSTATE. VEHICLE CONTINUED TO IDLE VERY ROUGHLY. WHEN I DEPRESSED THE GAS PEDAL THE MOTOR WOULD NOT REV UP AND REMAINED AT AN IDLE. NECESSARY TO TOW VEHICLE TO DEALERSHIP AND I WAS INFORMED IT WOULD BE NECESSARY TO REPLACE THE THROTTLE BODY. *TR

I WAS DRIVING SOUTH ON HWY 53, DOING 55 MPH WHEN THE CAR JUMPED OUT OF GEAR. THE ENGINE WAS STILL RUNNING AT IDLESPEED, BUT WHEN I DEPRESSED THE GAS PEDAL NOTHING HAPPENED. ALSO THE WRENCH LIGHT AND THE ENGINE LIGHT WHERE BOTH ON. I HAD TO PULL OFF THE SIDE OF THE ROAD TO AVOID TRAFFIC AND SHUT OFF THE ENGINE. I WAITED A MINUTE AND IT STARTED RIGHT BACK UP WITH ONLY THE ENGINE LIGHT ON. THIS WAS THE 5TH TIME THIS HAPPENED IN 2 DAYS AND WAS THE SAME EACH TIME. I DROVE STRAIGHT TO THE DEALER WHERE I HAD BOUGHT IT AND THEY DID A CHECK AND RETRIEVED P2111 IN KOEC, THEN PERFORMED ETB INTERNAL IDS PINPOINT TEST. ETB OR THROTTLE BODY FAILED TEST. THEY REPLACED THE THROTTLE BODY AND MOTOR ASY, WHICH IS A KNOWN PROBLEM, AND CHARGED ME $432.65. I BELIEVE FORD SHOULD HAVE REPLACED THIS AT NO COST, SINCE THIS IS A KNOWN PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

THREE TIMES MY CAR GAS DIED WITH ONLY 28K MILES ON IT. FIRST TIME I START THE CAR PROCEED TO DRIVE UP TO FOVE MPH AND HAVE A TOTAL LOSS OF POWER. PEDAL TO THE FLOOR AND THE RPMS DO NOT RAISE. THIS HAS HAPPENED TWO MORE TIMES, BOTH ON THE EXPRESSWAY WHERE I HAD TO COAST TO A STOP IN THE FAR LEFT LANE AND I WAS ALMOST REAR ENDED. TURN THE CAR ON AND OFF AND THE PROBLEM WENT AWAY THE FIRST TWO TIMES, INCLUDING THE WRENCH LIGHT. THIRD TIME THE ENGINE LIGHT IS STILL ON. OWNED THE CAR FOR A SMIDGE OVER THREE YEARS AND MY WARRANTY DOES NOT COVER THIS. THIS IS UNBELIEVABLE. *TR

WAS DRIVING TO WORK AND CAR STALLED. HIT THE GAS AND NOTHING HAPPENED. PULLED OVER ON SHOULDER, TURNED CAR OFF, AND RESTARTED. IMMEDIATELY TOOK CAR TO DEALERSHIP AND FUEL THROTTLE BODY MALFUNCTION WAS DIAGNOSED AS THE CAUSE. CAN I GET A REFUND, AS THIS SEEMS TO BE A COMMON PROBLEM? *TR

MY WIFE WAS DRIVING ARE ESCAPE AND SHE WAS MERGING ON THE FREEWAY. WHILE TRYING TO MERGE ON THE FREEWAY SHE WAS TRAVELING 60 MPH ALMOST TO HIGHWAY SPEEDS SHE WENT TO MERGE IN FRONT OF A TRUCK AND THE ESCAPE STALLED. WE WERE ALMOST HIT BY THE TRUCK BECAUSE THE VEHICLE HAD LOST ALL POWER. WE TOOK THE VEHICLE TO A DEALERSHIP AND THE VEHICLE WAS DIAGNOSED WITH A BAD THROTTLE BODY. *TR

DRIVING ON FOUR LANE ROAD WHEN LOST ENGINE POWER TO IDLE. ACCELERATOR PEDAL NON-RESPONSIVE. DROVE VEHICLE FOUR MILES BACK TO HOME. HAD TO RESTART ENGINE SEVEN TIMES TO RETURN HOME. PLUGGED IN CODE READER, IT STATED THE THROTTLE BODY ACTUATOR STICKING CLOSED. *TR

OCCASSIONALLY, WHEN THE VEHICLE ACCELERATES, USUALLY BETWEEN 0-50 MPH, THE GAS PEDAL LOCKS, THE ENGINE STALLS, AND THE CHECK ENGINE LIGHT APPEARS. THE VEHICLE MUST THEN BE PLACED INTO PARK AND TURNED OFF. WHEN TURNED BACK ON, THE CHECK ENGINE LIGHT DISAPPEARS AND THE VEHICLE FUNCTIONS NORMALLY. THIS HAS OCCURRED THREE TIMES IN THREE MONTHS, ONCE WHILE MERGING ONTO A HIGHWAY AND TWICE WHILE ACCELERATING FROM A STOP. FORD SERVICE EXPLAINED THIS COULD BE DUE TO A FAILED THROTTLE BODY PART. *TR

BEGAN TO RUN VERY ROUGH. ON JULY 13, 2013, I EXPERIENCED A SIMILAR PROBLEM. MALLOY FORD IN WINCHESTER, VA, CHARGED ME $310 TO CLEAN THE THROTTLE BODY. AFTER DOING SOME RESEARCH, I SEE THIS IS A KNOWN PROBLEM, I'M DISGUSTED WITH FORD AND THE DEALERSHIP. *TR

I WILL BE DRIVING AND MY VEHICLE WILL NOT GO WHEN I PRESS THE GAS PEDAL. I WILL LOSE ALL ACCELERATION AND IT WILL THEN BEGIN TO JOLT AND SHAKE UNTIL I TURN IT OFF. SOMETIMES IT WILL START RIGHT BACK UP SOMETIMES I WILL HAVE TO WAIT A FEW MINUTES. THERE IS NO WARNING, IT HAS DONE IT WHEN I'M GOING SLOW AND IT'S DONE IT WHEN I AM ON INTERSTATE GOING 65MPH, IT HAS DONE IT WHEN I'M STOPPED AND TRY TO GO. I ALMOST GOT REAR ENDED A FEW TIMES BECAUSE OF THIS PROBLEM. I'VE SPOKEN WITH MANY MECHANICS AND THEY HAVE ALL TOLD ME THE THROTTLE BODY, WHICH WILL COST BETWEEN 400-600 DOLLARS TO FIX. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ELECTRONIC GEAR ASSEMBLY HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. UPDATED 2/26/14*CN THE CONSUMER STATED THE COMPUTER BOARD IN THE STEERING COLUMN WAS REPLACED AT A COST OF $ 1850

I WAS DRIVING DOWN A VERY BUSY 5-LANE ROAD WHEN ALL OF A SUDDEN A WRENCH APPEARED ON MY DASHBOARD AND MY CAR HAD ABSOLUTELY NO POWER IN THE ACCELERATOR. IT BEGAN IDLING IRRATIONALLY AND MY CAR WAS SHAKING. I HAD IT TOWED TO THE FORD DEALERSHIP TO BE FIXED. IT IS THE THROTTLE BODY THAT IS MALFUNCTIONING, AND THEY GUARANTEED TO ME THAT IT WOULD HAPPEN AGAIN IF NOT FIXED. THEY INFORMED ME THAT THERE HAVE BEEN MANY VEHICLES WITH THIS SAME PROBLEM. SOMEONE IS GOING TO BE KILLED DUE TO THIS! I WAS LUCKY THAT NO ONE HIT ME- I COULD NOT EVEN GET OVER TO THE SIDE OF THE ROAD- MY VEHICLE JUST HAD NO POWER AT ALL. IF THIS HAPPENS ON A HIGHWAY, THIS COULD BE HORRIFIC! I AM EXTREMELY DISAPPOINTED AND UPSET THAT A RECALL HAS NOT BEEN ISSUED. THERE HAVE BEEN THOUSANDS OF COMPLAINTS, AND NOTHING HAS BEEN DONE. SOMEONE IS GOING TO BE SEVERELY HURT OR BE KILLED DUE TO THIS ISSUE! *TR

WAS DRIVING THE VEHICLE ON THE INTERSTATE AT ABOUT 60 MPH AND EXITED SAFELY. WENT THROUGH TYPICAL STOP-AND-GO RUSH HOUR TRAFFIC FOR ABOUT 2 MINUTES UNTIL REACHING WORK, IN WHICH THE CAMPUS' SPEED IS SET TO 25 MPH THROUGHOUT. VEHICLE WAS TRAVELING ON WORK CAMPUS A LITTLE UNDER 30 MPH. SUDDENLY, THE CAR STALLED AND THE BATTERY AND OIL WARNING LIGHTS HAD COME ON. STEERING THE VEHICLE TO A SAFE PARKING PLACE WAS DIFFICULT AS THE STEERING WHEEL HAD BECOME TIGHT. ONCE SAFELY PARKED, THE VEHICLE WAS TURNED OFF AND AFTER 5 SECONDS TURNED BACK ON. THE ENGINE STARTED UP NORMALLY. STARTED DRIVING THE VEHICLE CLOSER TO WHERE IT WAS NEEDED TO BE PARKED AND THE ENGINE STALLED AGAIN AFTER 1000 FEET AND THE STEERING WENT TIGHT AGAIN. TURNED OFF THE VEHICLE AGAIN AND AFTER 5 SECONDS ATTEMPTED TO TURN IT BACK ON. THE ENGINE HAD TROUBLE STARTING BUT AFTER AN ABNORMAL AMOUNT OF TIME TRYING TO TURN OVER, THE ENGINE DID. WAS ABLE TO GET THE VEHICLE IN THE APPROPRIATE PARKING AREA. VEHICLE HAS FULL TANK OF GASOLINE, 2000 MILES OVER OIL CHANGE RECOMMENDATION BY DEALER, AND FACTORY BATTERY. VEHICLE HAS NEVER BEEN OFF-ROAD BUT HAS BEEN SUBJECT TO EASY SNOW ACCUMULATIONS SINCE PURCHASED FROM DEALERSHIP. *TR

WHILE DRIVING VEHICLE IT WILL REV HIGH AND THEN STALL WHILE IN TRAFFIC. STARTS BACK UP FINE AND THEN IMMEDIATELY STALLS OUT AGAIN. THIS HAS HAPPENED THREE DIFFERENT TIMES IN THE PAST 3 WEEKS. *TR

WHILE DRIVING ON 270 IN GAITHERSBURG MARYLAND, MY FORD ESCAPE STALLED. THIS WAS THE THIRD TIME MY VEHICLE STALLED. THE PREVIOUS TIMES IT WAS ON SHADY GROVE ROAD. THANKFULLY, WHEN I WAS DRIVING ON 270 I WAS ABLE TO PULL OFF THE ROAD TO THE SHOULDER WITHOUT INCIDENT. I TOOK MY CAR TO FORD SHEEHY IN GAITHERSBURG RIGHT AWAY AND I HAD TO RENT A CAR UNTIL MY VEHICLE WAS FIXED. THE MECHANIC SAID THEY HAD TO REPLACE THE THROTTLE BODY, WHICH WAS DEFECTIVE. I PAID $527.67. FOUR MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT BACK TO FORD SHEEHY. THIS TIME IT WAS THE PURGE VALVE. I HAD TO PAY $557.79 SO WITHIN THE SPACE OF FOUR MONTHS I HAD OVER $1,000 IN REPAIRS ON A VEHICLE THAT I BARELY DRIVE. WHEN I GO OUT OF TOWN, I RENT A CAR INSTEAD OF DRIVING MY FORD ESCAPE, BECAUSE I DON'T FEEL SAFE DRIVING LONG DISTANCES. AFTER COMPLAINING TO FORD THROUGH EMAIL, THEY DENIED THERE WAS A THROTTLE BODY PROBLEM AND THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THEY DON'T KNOW ANYTHING ABOUT A THROTTLE BODY PROBLEM. *TR

WHILE DRIVING APPROX 20 MPH IN A COMMUNITY TO CAR SLOWED DOWN TO A CRAWL. IT WOULD NOT TRAVEL FASTER THAN APPROX 5 MPH. HAPPENED AGAIN A WEEK LATER. TOOK IT TO GARAGE THE COMPUTER READ P2111 - THROTTLE ACTUATOR CONTROL TAC SYSTEM - STUCK OPEN. DESCRIPTION; THIS POWERTRAIN CONTROL MODULE PCM FAULT STATUS INDICATES THE THROTTLE PLATE IS AT A GREATER ANGLE THAN COMMANDED. POSSIBLE CAUSES; BINDING THROTTLE BODY STUCK OPEN, TAC MOTOR CIRCUIT OPEN, TAC MOTOR CIRCUITS ARE CROSS-WIRED, TAC MOTOR HARNESS CIRCUITS ARE SHORTED TOGETHER, DAMAGE PCM. *TR

ONE NIGHT I WAS DRIVING IN A RESIDENTIAL AREA AND MY CAR STARTED TO RUMBLE, IT SHOOK BACK AND FORTH AND THE ENGINE STARTED TO SPLUTTER. THEN, THE ENGINE CHOKED AND THE CAR STALLED IN THE MIDDLE OF THE STREET. THE CAR SHUT ITSELF OFF. LUCKILY, THIS HAPPENED BEFORE I ENTERED THE FREEWAY. THE CHECK ENGINE LIGHT WENT ON AND AT FIRST I THOUGHT IT MIGHT HAVE BEEN A BATTERY PROBLEM. HOWEVER, AFTER THE CAR SHUT OFF I TRIED TO START THE CAR AND I WAS ABLE TO DRIVE IT FOR A COUPLE MINUTES UNTIL IT STARTED TO STALL AGAIN. THIS HAPPENED THREE TIMES IN ONE NIGHT WITHIN A THIRTY MINUTE TIME FRAME. SO, I HAD TO WAIT A WHILE FOR MY ENGINE TO COOL DOWN. I TOOK IT TO GALPIN FORD MOTORS SERVICE AND THEY TOLD ME THEY COULD NOT DIAGNOSE THE PROBLEM. I WENT BACK THE SECOND TIME TO GET MY VEHICLE RE-CHECKED AFTER TWO DAYS BECAUSE THE PROBLEM OCCURRED AGAIN AND GALPIN FORD WAS STILL NOT ABLE TO RESOLVE THE ISSUE. I RECENTLY JUST TOOK IT BACK BECAUSE MY CAR CHOKED IN THE MIDDLE OF AN INTERSECTION AND I AM STILL DISAPPOINTED BY THE WAY GALPIN FORD SERVICES HANDLED THE SITUATION. I FEEL LIKE MY LIFE IS AT RISK DRIVING THIS VEHICLE. I HAVE RESEARCHED THIS MAKE AND MODEL FOR INCIDENTS JUST LIKE MINE BECAUSE I'M SURE THIS IS A DEFECT WITH THE FORD ESCAPE MODELS. *TR

WHEN TRYING TO ACCELERATE, THE ENGINE SOUNDS ROUGH. THE ENGINE WON'T ACCELERATE WHEN THIS OCCURS. A SMALL WRENCH ICON LIGHTS UP ON THE DASHBOARD. I HAVE TO PULL OVER, TURN OFF THE VEHICLE, THEN RESTART IT. IT THEN SOUNDS AND DRIVES NORMALLY, UNTIL THE NEXT TIME THIS OCCURS, WHICH CAN BE ONLY DAYS LATER. IT IS LIKELY A DEFECTIVE THROTTLE BODY. I HAVE SEEN MANY MENTIONS OF THIS SAME PROBLEM ON THE INTERNET. IT SHOULD BE A RECALL. *TR

DRIVING ON FREEWAY, AT ABOUT 65MPH, WHEN ALL OF THE SUDDEN THE ENGINE STALLED AND POWER WAS CUT DRAMATICALLY FROM THE ENGINE. UNABLE TO CONTROL SPEED AND INSTANTLY STARTED STOPPING. HAD TO PULL OVER SHARPLY AND UNSAFELY ON THE SIDE OF AN ON-RAMP NARROWLY HAVING CAR BEHIND US MISS US. TURNED OFF VEHICLE AND HAD TO WAIT ABOUT 20 SECONDS BEFORE RESTARTING THE CAR. IT THEN WORKED OK. HAPPENED SEVERAL TIMES ON ONE TRIP OF ABOUT 20 MILES. TOOK TO A DEALER AND THEY DIAGNOSED IT AS THE THROTTLE BODY NEEDING TO BE REPLACED. *TR

OUR 2010 FORD ESCAPE HAS HAD THE EXACT PROBLEM DESCRIBED IN THE NHTSA CASE NUMBER PE 13003. OUR VEHICLE HAS 43,000 MILES ON IT AND DRIVING TO WORK ON A FAST MOVING CITY STREET AT APPROX 45-50 MPH AND THE CAR LOST ALL THROTTLE CONTROL AND WENT INTO THE DESCRIBED "LIMP MODE", NO WARNING OR CHECK ENGINE LIGHTS CAME ON. WE HAD A VERY DIFFICULT TIME CONTROLLING THE CAR AND GETTING IT OFF THE ROAD WHILE TRYING TO DODGE TRAFFIC. LIMP MODE DOES NOT DESCRIBE THE AVAILABLE POWER. AT 900 RPM YOU CAN WALK FASTER THAN THE CAR WILL DRIVE... THE TRANSMISSION IS ALSO ACTING AS AN ENGINE BRAKE AND SLOWING THE CAR EVEN FASTER SO I POPPED IT INTO NEUTRAL AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. WE TURNED OFF THE IGNITION AND RESTARTED AND THE CAR STARTED FINE. PUT IT IN GEAR AND ACCELERATED TO APPROX 20 MPH AND IT WENT INTO LIMP MODE AGAIN AND THIS TIME THE SMALL WRENCH LIGHT CAME ON IN THE DASH. A GEARBOX OR TRANSMISSION PROBLEM? LUCKILY WE WERE STILL ON THE SIDE OF THE ROAD SO WE AGAIN TURNED OFF THE CAR AND RESTARTED TO RESET (WRENCH LIGHT WENT OUT) AND IT WORKED FINE FOR THE NEXT 14 MILES AS WE WERE GOING TO THE FORD DEALER. JUST AS WE WERE ARRIVING IT DID IT A THIRD TIME, THIS TIME THE CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO RETRIEVE THE DTC CODE OF 2112 AND DIAGNOSED A DEFECTIVE THROTTLE BODY ASSEMBLY. THE SERVICE MANAGER WAS NOT AWARE OF ANY RECALL AND CHARGED US $589 DOLLARS FOR THE REPAIR (PART, LABOR, DIAGNOSTIC TEST AND CALIBRATION OF THE COMPUTER). WE HAVE BEEN THE ON

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE REAR WINDOW SUDDENLY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

ON A CITY STREET HEADED OUT OF TOWN IN THE MORNING. STARTED TO PULL OUT FROM A STOP SIGN INTO TRAFFIC WHEN THE ENGINE BEGAN TO RUN REALLY ROUGH. STOPPED JUST INTO INTERSECTION. FIRST THOUGHT IT MIGHT BE WATER IN THE GAS. VEHICLE WOULD IDLE VERY ROUGH BETWEEN 500-800 RPM. PUT ISOPROPYL DRY GAS IN THE TANK...NO BETTER AFTER 35 MINUTES. VEHICLE WOULD NOT MOVE! CALLED THE DEALERSHIP AND ENDED UP HAVING IT TOWED. DEALER CALLED ON MONDAY TO TELL ME THE THROTTLE BODY HAD FAILED AND NEEDED REPLACED. COST WAS $417.63. MADE A COMMENT TO THE SERVICE MANAGER THAT THE APPARATUS SHOULD NOT HAVE GONE OUT AT 31,000 MILES (VEHICLE OUT OF WARRANTY BY DATE). THE GENTLEMAN POLITELY AVOIDED ANY ANSWER. TODAY I GOOGLED THE PROBLEM ONLY TO FIND OUT THAT THIS IS NOT AN UNCOMMON OCCURRENCE WITH 2009-2010 ESCAPES, AND THE CONDITION IS UNDER INVESTIGATION. ADD MY NAME TO ONE OF THE LUCKY RECIPIENTS! *TR

DRIVING DOWN ROAD AT 55MPH, SUDDENLY THE GAS PEDAL WAS UNRESPONSIVE (NO POWER) . PULLED TO THE SIDE OF ROAD, SHUT CAR DOWN AND WAITED APPROX. 5 MIN. THEN RESTARTED CAR. RAN OK. SINCE THEN THIS HAS BEEN A RECURRING EVENT. RECENTLY STALLED ON RAILROAD TRACKS AS MY WIFE WAS DRIVING TO WORK. WOULD LIKE TO SEE FORD STEP UP AND RECALL BEFORE SOMEONE LOSSES THEIR LIFE IN AN ACCIDENT. THIS IS A FAIRLY EXPENSIVE REPAIR,APPROX. $650 FROM WHAT WE'VE READ ON LINE. SEEMS TO BE HAPPENING WITH MORE FREQUENCY SINCE FIRST OCCURRENCE. *TR

I HEARD A POP SOUND AND THERE WAS NO RESPONSE WHEN PRESSING ON THE ACCELERATOR. IDLE WAS ROUGH, I WAS ABLE TO COAST INTO A PARKING LOT.I LET IT IDLE AND TRIED TO INCREASE RPM. THERE WAS NO RESPONSE TO PEDAL. THE CAR IDLE ROUGHLY. I SHUT CAR OFF AND RESTARTED. IT CRANKED LONGER THAN NORMAL, LIKE IT WASN'T GETTING FUEL. THEN IT RAN FINE. AFTER ABOUT 20 MORE MILES IT REPEATED PROCESS, LEAVING ME TO COAST OFF THE ROAD IN TRAFFIC. I HAVE A WARNING LIGHT (WRENCH) MEANING THROTTLE BODY OR DRIVE TRAIN ON MY DASH DURING THE SHUT DOWN. I HAVE HAD THIS VEHICLE IN FORD REPAIR SHOPS OVER FOUR TIMES FOR POWERTRAIN REPAIRS, STARTING BEFORE WARRANTY WAS EXPIRED. THE LAST ONE FORD WOULD NOT COVER THE REPAIR UNDER PREVIOUS WARRANTY, EVEN THOUGH THE FIRST REPAIR DURING WARRANTY PERIOD WAS NEVER FIXED. NOW I AM ENDANGERING MYSELF AND ALL THOSE AROUND ME BY THE NEW PROBLEM. IF THE VEHICLE DOES THIS IN A CENTER LANE A PILE UP COULD OCCUR. *TR

I HAD JUST STOPPED AT A STOP SIGN. WHEN I ACCELERATED TO GO FORWARD, THE CAR DIED. I PUSHED IT TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES. THE CAR STARTED RIGHT UP. QUITE FRIGHTENING. I WAS FORTUNATE THERE WAS MINIMAL TRAFFIC ON THE ROAD WHEN IT DIED. *TR

WHILE DRIVING DOWN THE ROAD AT ABOUT 45MPH, THE CAR STOPPED ACKNOWLEDGING THAT I WAS PUSHING THE GAS PEDAL. THE CAR STEADILY SLOWED DOWN, REGARDLESS OF HOW MUCH I PUSHED ON THE GAS PEDAL. I ENDED UP VEERING OFF INTO A PARKING LOT AND SHUTTING THE CAR OFF. I WAITED ABOUT 5 MINUTES AND RESTARTED IT. IT ACTED NORMAL AND I RESUMED MY DRIVING. IT HAS HAPPENED ABOUT 5 TIMES SINCE THEN AS WELL. THANKFULLY I HAVEN'T BEEN ON THE HIGHWAY AND HAVE HAD A PLACE TO PULL OFF THE ROAD. *TR

WHILE TRAVELING AT A RELATIVELY LOW TRAVELING SPEED THE VEHICLE SEEMS TO LOSE POWER AND I CAN NO LONGER ACCELERATE. THE TOOL LIGHT/CHECK ENGINE LIGHT WILL COME ON AND I CAN COAST TO A STOP. ONCE I STOP THE VEHICLE I TURN IT OFF. WHEN I RESTART THE VEHICLE IT HESITATES FOR APPROX 6 SECONDS AND THEN TURNS OVER/RESTARTS WITH NO FURTHER PROBLEMS. THIS HAS OCCURRED FOUR TIMES SINCE 11/6/13. *TR

THE FIRST OCCURRENCE I WAS DRIVING IN NORMAL CONDITIONS AT 40 MPH AND THE ENGINE LOST POWER COMPLETELY AND A SMALL WRENCH LIT UP ON THE DASHBOARD. I PULLED OVER SAFELY AND SHUT THE ENGINE DOWN, WAITED A MINUTE AND THE ENGINE STARTED RIGHT UP. THE SAME THING BEGAN HAPPENING AT LEAST ONCE A DAY. IN TRAFFIC, ON THE HIGHWAY. THIS PROBLEM HAS ALMOST CAUSED SERIOUS ACCIDENTS. I CALLED THE DEALER AND THEY SAID THEY HAVE NO IDEA WHAT IT COULD BE. I LOOKED THE PROBLEM UP AND THERE ARE NUMEROUS COMPLAINTS. THERE SHOULD BE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT! *TR

I HAVE A 2010 FORD ESCAPE. WHILE DRIVING HOME LAST NIGHT (11/19/2013) MY CAR BASICALLY DIED WHILE I WAS IN MOTION. I APPLIED PRESSURE TO THE GAS PETAL AND NOTHING HAPPENED. THE RPMS BOUNCED AROUND AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO COAST TO SAFETY. I PUT THE CAR IN PARK AND ENGAGED MY EMERGENCY FLASHERS. I TOOK THE KEY OUT OF THE IGNITION AND WAITED A MINUTE. AFTER STARTING THE CAR AGAIN, EVERYTHING WAS OK. THE PROBLEM AGAIN HAPPENED NOT 12 HOURS LATER IN THE MORNING (11/20/2013) WHILE DRIVING TO WORK. I HATE TO THINK OF WHAT COULD OF HAPPENED HAD MY TWO YOUNG CHILDREN BEEN IN THE CAR WITH ME AND THIS HAPPENED ON THE HIGHWAY. MY CAR IS AT THE SHOP CURRENTLY GETTING REPAIRED, HOWEVER, I AM NOT STUCK WITH A PAYMENT THAT IS A KNOW ISSUE AND POTENTIAL SAFETY PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO RESTART THE VEHICLE WITHOUT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,500 AND THE CURRENT MILEAGE WAS 68,771. UPDATED 12/30/13*CN THE CONSUMER STATED THE BATTERY EXPLODED.UPDATED 01/14/14

AT NIGHT, WHILE STOPPED ON RED TRAFFIC LIGHT WAITING FOR CHANGE TO GREEN, THE VEHICLE STALLS AN SHUT OFF. DID NOT START RIGHT OVER UNTIL A WHILE. ALL DASHBOARD PANEL LIGHTS WERE ON. AFTER 45 MINUTES TRIED TO START IT AND IT JUST MOVE VERY, VERY SLOW AND DID NOT ACCELERATE UNTIL IT DIED AGAIN A 100 FEET FARTHER. WE CALL ROAD ASSISTANCE TO TAKE US HOME IN A TOWING TRUCK. AT THE OTHER DAY WE CALL THE TOWING TRUCK AGAIN TO TAKE THE SUV TO THE DEALER SINCE IT WAS IN WARRANTY, WHEN WE START IT BEFORE LEAVING IT WAS WORKING FINE. THE SERVICE TECH AT FORD TELL US THAT PROBABLY IT IS THE THROTTLE BODY SINCE OTHER PEOPLE HAS BEEN HAVING THE SAME ISSUE. THEY TEST IT AND THEY SAY THAT NOTHING IS WRONG... MY WARRANTY IS ABOUT TO EXPIRE AND I THINK THAT THEY ARE PLAYING US TO TAKE THE UNIT HOME AND WHEN IT HAPPEN AGAIN CHARGE US FOR THE COST OF THE PART... $$$$ VERY EXPENSIVE!!! THIS IS A HAZARDOUS ISSUE SINCE IT CAN HAPPEN WHILE DRIVING IT CAN CAUSE AN ACCIDENT OR LOST OF LIFE. *TR

FIRST INCIDENT: 05/03/2013: AC STOPPED WORKING PROPERLY. CAR SPUTTERED. STOPPED. WOULD NOT ACCELERATE. DASH LIGHTS CAME ON: BATTERY, WRENCH, ETC. LOST POWER. THEN WOULD ACCELERATE. PULLED OVER AND HAD TOWED. DEALER FORD SERVICE DEPARTMENT INSPECTED. REPLACED BAD FLOOR ACTUATOR MOTOR - CC42.. FIXED UNDER WARRANTY AS OWNER WAS ONLY 3 WEEKS OUT OF 3 YEAR WARRANTY, WITH A MILEAGE OF ONLY 34,646 MILES. (INVOICE RECEIPT: TEST CODES PERFORMED BY DEALER: P2111, P2112, MONITOR PIDS. OASIS-SSM 32170. REPLACED THROTTLE BODY, RESET KAM, CC42.) SECOND INCIDENT: 11/17/2013: SIMILAR TO 05/03/2013 INCIDENT. AC STOPPED COOLING. TURNED OFF CAR. TRIED TO START AND DASH LIGHTS CAME ON. CAR ACTED LIKE IT WOULD START, SPUTTERED AND WOULD NOT START BACK UP. WAITED 30 MINUTES. CAR STARTED BACK UP. LEFT PARKED, AS FELT DANGEROUS SITUATION IF WERE TO OCCUR ON INTERSTATE. WILL HAVE TOWED TO MY MECHANIC FOR INSPECTION. WHY, IF DEALER REPLACED ACTUATOR MOTOR 6 MONTHS EARLIER WOULD SAME SITUATION OCCUR? THERE MUST BE ANOTHER ISSUE CAUSING THE ACTUATOR MOTOR FAILURE OTHER THAN THE ACTUAL MOTOR FAILURE. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING 5 MPH AND PREPARING TO STOP FOR A TRAFFIC STOP WHEN THE VEHICLE STALLED. THE OIL AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH PROCEEDED TO OPERATE NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,150.

I WAS DRIVING DOWN HIGHWAY IN EVENING HEAVY TRAFFIC WITH CRUISE CONTROL SET AT 60MPH, WHEN ALL ACCELERATION CUT OFF. CARS BEHIND ME HAD TO HIT THEIR BRAKES JUST NOT TO CRASH INTO ME. THIS WAS EXTREMELY DANGEROUS SITUATION. I HIT THE GAS PEDDLE, BOTH THE ENGINE DID NOT ACCELERATE AND I HAD TO PULL OVER TO THE RIGHT AND PUT MY 2010 FORD ESCAPE INTO PARK, AT WHICH POINT THE ENGINE WAS SHAKING VIOLENTLY AND THE WRENCH LIGHT WAS ON. SHUT OFF ENGINE, WAITED 1-2 MINS AND RESTARTED ENGINE. CHUCKLED AT THE BEGINNING, BUT THEN RAN NORMALLY, PULLED ONTO HIGHWAY AGAIN AND DROVE HOME. I WAS TO ANXIOUS TO TRY THE CRUISE CONTROL AGAIN. DROVE HOME AND RESEARCHED THE PROBLEM ON LINE. FOUND THOUSANDS OF PPL DESCRIBING ON DIFFERENT WEB SITES THE EXACT SAME STORY. *TR

WHILE DRIVING THE ENGINE STALLED, BUT THE LIGHTS AND RADIO CONTINUED TO WORK. WE PULLED OVER AND PUT THE CAR INTO PARK AND ATTEMPTED TO RESTART THE ENGINE, AND IT STARTED. HOWEVER, JUST A COUPLE OF WEEKS LATER (THIS PAST WEEKEND) IT HAPPENED AGAIN. BOTH TIME WE WERE TRAVELING AROUND 20-25 MPH ON CITY STREETS, NO WARNING ON INDICATION PRIOR TO THE STALLING, BUT WHEN IT DOES STALL THE OIL AND ENGINE LIGHT COMES ON. *TR

I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON WHEN THE CRUISE CONTROL SHUT OFF AND A WRENCH LIGHT CAME ON. THE CAR STOPPED EXCELLING AND I HAD TO CRUISE FROM THE FAST LANE OVER 2 LANES TO THE SIDE OF THE ROAD. ONCE TO THE SIDE I TURNED MY CAR OFF WAITED A MINUTE AND THEN TURNED IT BACK ON. IT TURNED ON FINE AND RAN FINE FROM THEN ON. I OF COURSE CALLED FORD IMMEDIATELY BUT IT WAS AFTER HOURS AND I LEFT A MESSAGE. AFTER ABOUT AN HOUR OF DRIVING IT BEGAN TO SHAKE MY FOOT WHEN I PUSHED ON THE ACCELERATOR. PRIOR TO THIS I DID FEEL SOME SLIPPING OR SURGES EVERY SO OFTEN WHEN I WAS ACCELERATING AS IF IT WAS HAVING TROUBLE SHIFTING. WHEN I BROUGHT IT TO FORD IT WAS DECIDED THAT MY THROTTLE BODY NEEDED TO BE REPLACED. THIS WAS DONE FAST AND WAS COVERED UNDER MY EXTENDED WARRANTY IT WAS TO BE FIXED FOR JUST MY DEDUCTIBLE OF $100. ALL FINE AND DANDY UNTIL I READ THE REVIEWS THAT THIS HAS BEEN GOING ON FOR A WHILE AND MULTIPLE PEOPLE HAVE BEEN AFFECTED. *TR

I WAS TRAVELING WEST ON I-10 FROM TALLAHASSEE, FL INTENDING TO GO TO PENSACOLA, FL. I WAS DRIVING THE 70 MPH POSTED SPEED LIMIT. AS I NEARED EXIT 192 @ QUINCY, FL I HEARD A NOISE FROM UNDER THE HOOD THAT SOUNDED LIKE A CLUNK. THE CAR'S ENGINE DROPPED BELOW 1000 RPM AND GRADUALLY SLOWED DOWN. I PULLED OFF TO THE EMERGENCY LANE. THE ESCAPE WAS TOWED TO HAVANA FORD IN HAVANA, FL ON SAT., NOV. 2, 2013. THE SERVICE DEPT. OPENED MONDAY AND I WAS INFORMED THAT THE THROTTLE BODY BROKE. I HAD THE THROTTLE BODY AND GASKET REPLACED. *TR

THE CAR STALLED WHILE DRIVING. THE FIRST TIME IT STALLED I WAS DRIVING 65 MPH WITH CHILDREN IN THE CAR WITH ME. AFTER I CAME TO A STOP, THE CAR RESTARTED AND AFTER DRIVING 2 MORE MINUTES IT STALLED AGAIN AT 45 MPH. AFTER THE SECOND STALL THE ENGINE LIGHT CAME ON. I HAD A DIAGNOSTIC REPORT DONE AND THE REPORT SAID "THROTTLE ACTUATOR CONTROL SYSTEM-STUCK CLOSED" AND "DETECTED THE THROTTLE PLATE IS AT A LOWER ANGLE THAN COMMANDED." I HOPE THIS IS RESOLVED QUICKLY. IT IS NOT COVERED UNDER MY WARRANTY. *TR

WHILE DRIVING THE FREEWAY THE ENGINE LOSS POWER, THE YELLOW 'WRENCH" LIGHT CAME ON AND I HAD TO COAST TO THE SIDE OF THE ROAD. I TRIED TO REV THE ENGINE, NO POWER BUT THE ENGINE WAS RUNNING WITH A ROUGH IDLE. I TURNED OFF THE CAR WAITED 3-4 MIN IT STARTED RIGHT UP I CONTINUED ON MY WAY THIS HAS HAPPENED TO ME SEVERAL TIMES THRU-OUT THE MONTHS OF SEPT., OCT AND THE FIRST WEEK OF NOV.. NEAR THE 15 OF OCT WAS THE WORST, WHILE TRAVELING HOME THE CAR STOPPED SEVERAL TIMES, THIS TIME BOTH SERVICE AND WRENCH LIGHTS CAME ON AND I LIMPED HOME, STOPPING/ RESTARTING EVERY BLOCK. ON REACHING HOME, I PARKED THE CAR AND THERE SHE STAYED TILL ABOUT NOV, 1ST, WHEN I STARTED HER UP TO KEEP THE BATTERY TOP OFF, WHEN SHE STARTED NO WARNING LIGHTS WERE ON. OHH, I HAVE THE SINC SYSTEM WHICH OFFERS A VEHICLE REPORT AND SAID ITS WAS CAUSED BY THE THROTTLE CONTROL UNIT, I'VE REPLACED THE CONTROL UNIT TODAY (11/06/2013) AND HOPE THIS FIXES THE PROBLEM. *TR

WHILE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, THE CAR SUDDENLY LOSES POWER. THE VEHICLE BECOMES UNRESPONSIVE TO THROTTLE CONTROLS. VEHICLE MUST BE PULLED OFF OF THE HIGHWAY, ONTO THE SHOULDER. THE VEHICLE KEY MUST BE CYCLED TO RESET THE SYSTEM. BEING AN ACTIVE INVESTIGATION, THERE SHOULD BE KNOWN CASES OF THE ELECTRONIC THROTTLE BODY FAILING ON THESE CARS. IT IS A SAFETY CONCERN, AND THE DRIVE BY WIRE DESIGN OF THE VEHICLE DOES NOT ALLOW A THROTTLE BODY TO BE CLEANED. *TR

ON HIGHWAY APPROX. 5 MILES INTO JOURNEY WHEN VEHICLE SUDDENLY STOPS WITH A VIOLENT JERK THROWING ALL BELONGINGS INTO THE FLOOR. ALL LIGHTS ON DASH COME ON VEHICLE REMAINED ON. . PRESSING GAS PEDAL BUT DOES NOT ENGAGE. SLOWLY IDLE OVER TO THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND RESTARTED. LET RUN FOR 5 MINUTES AND DROVE 300 FT TO SUITABLE PULL OFF. ORANGE TOOL LIGHT STAYED ON IN LEFT LOWER CORNER OF DASH AFTER A SLUGGISH START. DROVE APPROX. 20 MILES TO WORK AT NIGHT WITHOUT ANY FURTHER PROBLEMS. IN MORNING ON THE WAY HOME, VEHICLE STARTED OK. LET RUN 5 MINUTES TO WARM UP. TRAVELED APPROX. 3 MILES GOING 35 MPH WHEN VEHICLE SUDDENLY STOPS AGAIN , VEHICLE REMAINED ON. COASTED OFF ROAD. TURNED OFF VEHICLE AND LET SET FOR 5 MINUTES AGAIN. VEHICLE SLUGGISHLY STARTED WITH ORANGE ENGINE LIGHT STAYING ON THE DASH. DROVE APPROX. 2 MILES AT 30 MPH WHEN VEHICLE DOES THE SAME THING. COASTED INTO PARKING LOT. TURNED OFF AND CHECKED OUTSIDE VEHICLE FOR ANY LEAKAGE PROBLEMS . NONE NOTED. RESTARTED SLUGGISHLY. TRAVELED APPROX. 22 MILES TO HOME WITHOUT ANY OTHER PROBLEMS. HUSBAND TOOK TO DEALERSHIP. THEY CHECKED IT AND KNEW BEFOREHAND WHAT THE PROBLEM WAS BECAUSE OF A HISTORY OF PROBLEMS WITH THIS VEHICLE. REPLACED THROTTLE BODY ASSEMBLY MILEAGE AT 51814 AT A COST OF $372.61 PARTS AND LABOR. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE STALLED WHILE SHE DROVE AT 65 MPH. THE ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND THAT THE EVAPORATION CANISTER. THE MAIN COMPUTER SYSTEM WAS RESET BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000 AND THE CURRENT FAILURE MILEAGE WAS 54,306.