2010 Ford Escape complaints

LIFTGATE WOULD NOT OPEN. I WAS TOLD IT WAS NOT COVERED AND I HAD TO PAY $278.00 TO THE DEALER. NOW I SEE THERE IS A SERVICE BULLETIN COVERING THIS PROBLEM, FOR THIS YEAR CAR; BUT MY VIN WAS NOT COVERED, ACCORDING TO FORD THE DAY I HAD IT REPAIRED. *TR

THE FIRST TIME THIS HAPPENED I WAS COMING TO A STOP DURING RUSH HOUR TRAFFIC IN FEB 2014. I WAS SLOWING DOWN TO STOP WHEN I NOTICED THE RED BATTERY & WRENCH LIGHT COME ON. WHEN I TRIED TO ACCELERATE THE VEHICLE WOULDN'T MOVE & THE ENGINE WAS OFF. I ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES WITH NO LUCK. THE DASH LIGHTS & RADIO WOULD WORK BUT IT WOULDN'T START. I HAD TO BE PUSHED OUT OF TRAFFIC. WHILE WAITING FOR THE TOW TRUCK I TRIED AGAIN & IT STARTED (APPROXIMATELY AFTER 15 MIN). I IMMEDIATELY TOOK IT TO THE FORD DEALER. THEY "SUPPOSEDLY" FIXED IT UNDER A RECALL. IT JUST HAPPENED AGAIN (OCT 2014) TO ME WHILE COMING TO A STOP DURING RUSH HOUR. AGAIN THE LIGHTS TURNED RED AND THE ENGINE DIED. I ATTEMPTED TO RESTART SEVERAL TIMES WITHOUT ANY LUCK. THE DASH LIGHTS & RADIO WORKED BUT IT WOULDN'T START. FINALLY AFTER SEVERAL ATTEMPTS IT STARTED AGAIN. I'M WAITING FOR MY APPOINTMENT WITH THE FORD DEALER. THIS ISSUE NEEDS TO BE REVIEWED BEFORE SOMEONE GETS SERIOUSLY HURT GIVEN THAT THE ENGINE DIES WITHOUT NOTICE. PLUS THE "REPAIR" DIDN'T WORK! *TR

EVERY TIME I ASK FOR, RECALLS LOOK UP BY VIN IT GOES TO A SCREEN THAT SAYS, INTERNET EXPLORER CANNOT DISPLAY THE WEB PAGE. I AM TRYING TO FIND OUT IF THERE IS A RECALL ON MY VEHICLE FOR THE AIRBAGS, I HAVE A 2010 FORD ESCAPE. *TR

I WAS DRIVING HOME AFTER PICKING MY CHILDREN UP FROM SCHOOL. I WAS GOING ABOUT 45 MPH WHEN SUDDENLY I LOST ACCELERATION TO THE CAR. THE CAR DECREASED SPEED VERY FAST AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BRAKES AND CAME VERY CLOSE TO HITTING ME. A WRENCH LIGHT CAME ON. COME TO FIND OUT FORD IS AWARE OF A THROTTLE ISSUE AND HAVE A EXTENDED WARRANTY. I AM CONFUSED TO WHY THIS HASN'T BEEN CALLED FOR RECALL. THIS IS SO DANGEROUS TO ALL OF US. THE SAFETY OF MY FAMILY HAS BEEN PUT IN DANGER DUE TO THIS ISSUE THAT FORD IS AWARE. INCLUDING THE NHTSA IS AWARE OF THIS ISSUE. ARE WE WAITING FOR LIVES TO BE TAKEN TO MAKE THIS A RECALL? NOT ONCE FORD SENT ME A LETTER, EMAIL, OR EVEN CALLED ME TO INFORM THERE WAS A EXTENDED WARRANTY TO GET THIS ISSUE FIXED. AS I SPOKE WITH FORD, ONE OF THE AGENTS SAID "WE ARE BEING PROACTIVE AND GETTING THIS ISSUE FIXED FOR FREE." WHAT A JOKE. I CAN'T IMAGINE IF I WAS ON A MAJOR HIGHWAY GOING 65MPH. THIS IS VERY DANGEROUS AND NEEDS TO BE RESOLVED RIGHT AWAY. IS THERE A NUMBER OF PEOPLE THAT MUST DIE BEFORE NHTSA MAKE THIS A RECALL? IF NHTSA AND FORD KNOW THERE IS AN ISSUE WITH THIS EQUIPMENT WHY NOT GET THIS FIXED? *TR

I HAVE HAD THE TWO RECALLS FIXED IN JULY FOR MY 2010 FORD ESCAPE. HOWEVER, IN THE PAST TWO MONTHS MY CAR HAS BEEN IN THE SHOP REGARDING THE (WRENCH LIGHT) THROTTLE/POWERTRAIN LIGHT COMING ON. MY CAR LOOSES POWER WHEN I ACCELERATE AND THE LIGHT COMES ON. IT GOES OFF ONCE I TURN OFF THE CAR WHICH IS MAKING IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY THE PROBLEM. THEY CLAIM THEY CAN'T FIND ANYTHING AND UNFORTUNATELY I CAN'T GET THE CAR TO THE DEALERSHIP WHEN THE LIGHT IS ON. THEY HAVE RUN A HISTORY FOR THE CODES THAT HAVE COME UP ON THE CAR, BUT THERE ARE NO RECENT CODES/PROBLEMS. I KEEP TELLING THEM THAT I AM HAVING THE SAME PROBLEMS LISTED IN THE FORD RECALL NOTICE BUT I AM TOLD THAT THERE IS NOTHING THEY CAN DO IF THERE IS NO CODE SHOWING A PROBLEM. I AM TERRIFIED TO DRIVE MY SON IN THIS CAR. I ALSO COMMUTE 100 MILES DAILY DOWN A VERY BUSY HIGHWAY AND I AM WORRIED THAT THE CAR WILL DIE AND I WON'T BE ABLE TO PULL OFF THE ROAD SAFELY. FORD NEEDS TO DO SOMETHING IMMEDIATELY BECAUSE THE PROBLEM WITH THE ESCAPE HAS NOT BEEN FIXED! *TR

WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AND WENT INTO LIMP MODE. TURNED IGNITION OFF, WAITED 10 MINUTES, THEN CRANKED VEHICLE, AND IT RAN NORMALLY...UPDATED 12/04/14 *BF

I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE LURCHED AND LOST POWER. THE MOTOR WAS STILL RUNNING, BUT WHEN PUSHING THE ACCELERATOR THERE WAS NOTHING. I PULLED TO THE SIDE OF THE ROAD AND STOPPED. THE VEHICLE CONTINUED TO "LOPE" AND THERE WAS A LIGHT ON THE DASH SHOWING A LITTLE WRENCH. I TURNED THE VEHICLE OFF AND STARTED IT BACK UP AGAIN, AND IT RAN FINE. THIS SAME THING HAS HAPPENED AT LEAST 4 MORE TIMES. IF THERE WAS NO IMMEDIATE WAY TO GET OFF THE HIGHWAY, THIS COULD BE VERY DANGEROUS RESULTING IN A REAR END COLLISION. *TR

MY FAMILY AND I WERE TRAVELING HWY 113 IN VA COMING BACK TO PA FROM NC. MY HUSBAND ACCELERATED TO PASS A VEHICLE. AFTER PASSING, OUR VEHICLE BEGAN LOSING ACCELERATION...MY HUSBAND PUSHED THE GAS PEDAL TO THE FLOOR AND WAS NOT GETTING ANY ACCELERATION. THE WRENCH LIGHT ILLUMINATED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WHILE CARS WERE PASSING US AND COMING UP ON US QUICKLY. WE CAME TO A STOP AND THE VEHICLE BEGAN TO STALL. MY HUSBAND SHUT THE VEHICLE OFF, WAITING A MINUTE AND RESTARTED. THE VEHICLE SEEMED TO RUN FINE THE REST OF THE WAY TO PA. WE CALLED THE DEALERSHIP THE FOLLOWING DAY (MONDAY) AND WERE TOLD THEY COULD NOT GET THE VEHICLE IN UNTIL 8/4. I BEGAN FINDING INFO ON THE WEB REGARDING FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THE THROTTLE BODY. I TOOK THE VEHICLE IN AND WAS TOLD THERE WERE NOT ANY CODES SHOWING ON THE COMPUTER. THEY REFUSED TO REPLACE THE THROTTLE BODY. I WAS TOLD TO DRIVE THE VEHICLE AND IF IT HAPPENED AGAIN TO BRING IT BACK. I REFUSED AND INSISTED THEY REPLACE IT. I AM NOW STILL FIGHTING WITH FORD TO REIMBURSE ME. I HAVE SENT LETTERS TO FORD ONLY TO RECEIVE A "FORM LETTER" BACK FROM THEM SUGGESTING THAT I TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE THROTTLE BODY NEEDS REPLACEMENT...I HAD IT REPLACED ALREADY...THEY OBVIOUSLY DO NOT READ LETTERS SENT TO THEM. I WILL KEEP FIGHTING BUT I DO NOT UNDERSTAND WHY THE NHTSA CONTINUES TO RECEIVE COMPLAINTS ABOUT THIS ISSUE AND DOES NOTHING ABOUT IT. IT IS A HUGE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT HAD TO USE EXTREME FORCE TO TURN THE STEERING WHEEL. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (ELECTRIC POWER STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/21/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE TORQUE CONVERTER SENSOR WAS REPLACED. THE MANUFACTURER WOULD NOT REIMBURSE THE REPAIR COST, STATING THAT IT WAS NOT APART OF THE RECALL.*JS

CONCERN 25 & 51 - VEHICLE LEAKING OIL AND GREASE FROM ENGINE/TRANSAXLE AREA. *TR

MY CAR WAS PARKED AT MY MOTHERS IN FRONT OF HER GARAGE. I WAS INSIDE THE BARN WITH HER AND WE HEARD THIS NOISE. I LOOKED OUTSIDE AND MY REAR WINDOW ON THE HATCH HAD EXPLODED. IT WAS ONLY ABOUT 70 DEGREES AND CLOUDY OUTSIDE, THE VENTS WERE OPEN AND THE DRIVERS SIDE WINDOW WAS PART WAY DOWN FOR AIR. NO ONE WAS NEAR THE CAR WHEN IT HAPPENED. IT JUST EXPLODED FOR NO KNOWN REASON. NOTHING LEFT TO IT. *TR

THE EASY FUEL CAPLESS FUEL FILLER CAP BROKE OFF INSIDE THE FUEL FILLER NECK. NOW GAS WILL ONLY GO IN VERY SLOWLY AND CHECK ENGINE LIGHT IS ON DUE TO VAPOR LEAK. WILL COST $400 PLUS TO REPLACE ENTIRE FUEL FILLER NECK. *TR

I WAS STOPPED AT A STOPLIGHT AND AS I ACCELERATED TO GO THROUGH WHEN IT TURNED GREEN, THE CAR JUST COMPLETELY DIED - NO WARNING. IT RESTARTED RIGHT AWAY SO I CONTINUED ON MY WAY. ABOUT AN HOUR LATER, I HAD JUST TURNED INTO MY NEIGHBORHOOD, SO I WAS GOING ABOUT 10-15 MPH AND IT DIED AGAIN. WE TOOK IT INTO THE SHOP AND SINCE IT WAS NOT DYING FOR THEM, THEY TOLD US THEY COULD NOT PINPOINT THE PROBLEM. WE WENT FOR PROBABLY 9 MONTHS WITHOUT THIS HAPPENING AGAIN, AND THEN ABOUT 3 WEEKS AGO, WE WERE DRIVING ABOUT 55 MPH AND IT JUST RANDOMLY DIED AGAIN. WE TOOK IT INTO THE SHOP THIS TIME AND THEY TOLD US THAT IT WAS THE PURGE VALVE. $1500 LATER, THE PROBLEM IS STILL NOT FIXED. TODAY, IT DIED 3 TIMES IN A MATTER OF 5 MINUTES, ALL INSIDE OF A PARKING GARAGE. THIS CAR IS TOO NEW TO BE POURING THOUSANDS OF DOLLARS INTO IT - ESPECIALLY IF THIS PROBLEM IS AS COMMON AS IT SEEMS. *TR

WHILE DRIVING ON 70 MPH SPEED LIMIT HIGHWAY, THE VEHICLE WITHOUT WARNING SUDDENLY APPEARED TO DOWNSHIFT DROPPING MY SPEED APPROX. BY 20 MPH, THEN LURCHED AT 50 MPH UNTIL I PULLED OFF ON THE SHOULDER. THIS WAS ON A UNLIT STRETCH OF HIGHWAY AND WAS VERY DANGEROUS. I TRIED AGAIN TO DRIVE THE VEHICLE WITH THE SAME RESULTS, MEANWHILE THE DASHBOARD WARNING LIGHTS CAME ON. I THEN PULLED OFF THE ROAD AND TURNED THE VEHICLE OFF FOR ABOUT 5 MINUTES. WHEN IT RESTARTED THE WARNING LIGHTS WERE OFF AND THE CAR DROVE NORMALLY. WITH ABOUT A HOUR LEFT ON THE TRIP, THE CAR STARTED TO DOWNSHIFT AND UPSHIFT RANDOMLY AS I REDUCED MY SPEED TO ABOUT 40 MPH ON A 70 MPH HIGHWAY, WHICH IS VERY UNSAFE, SO THAT I COULD MAKE IT HOME. THE LAST TIME I HAD MY OIL CHANGED, THE SERVICE TECHNICIAN SUGGESTED THAT I CHANGE THE TRANSMISSION FLUID. I FELT LIKE THE OLD FLUID MAY HAVE BEEN THE REASON WHY MY CAR SHIFTED IN AN ERRATIC MANNER. SO, I TOOK THE VEHICLE TO MY LOCAL FORD DEALER FOR THE TRANSMISSION SERVICE. THIS WAS ON JULY 21, 2014. IT WAS A ABOUT WEEK LATER, THAT THE VEHICLE BEGAN LURCHING AGAIN. THIS TIME I DECIDED TO TRY A FULL TANK OF GAS WITH CLEANER TO SEE IF THAT WOULD IMPROVE THE PERFORMANCE. IT DIDN'T. FINALLY, I MADE AN APPOINTMENT WITH A REPAIR SHOP TO FIX IT ON AUG 18, 2014. THEY WERE THE ONES THAT TOLD ME THE FUEL THROTTLE BODY WAS BAD AND THAT'S WHEN I GOOGLED AND FOUND THE EXTENDED WARRANTY HAD EXPIRED ON JULY 31, 2014. THERE SHOULD BE A RECALL FOR THIS PART, NOT JUST A BANDAID TO MAKE IT LO

WHILE DRIVING INTO WORK WITH MY CRUISE CONTROL SET AT 60MPH, MY VEHICLE SUDDENLY SPUTTERED AND THE CRUISE CONTROL DISENGAGED AND THERE SEEMED TO BE A LOSS OF POWER. I REMEMBER THIS DESCRIPTION FROM THE THROTTLE BOTTLE NOTIFICATION I RECEIVED FROM FORD A FEW MONTHS BACK. I HAD TAKEN MY ESCAPE INTO THE DEALERSHIP ON 9/11/14 TO HAVE THIS TAKEN CARE OFF AND NOW 2 WEEKS LATER MY VEHICLE NOW HAS THE THROTTLE CONTROL/POWERTRAIN WARNING LIGHT ON AND IS SHOWING ALL SIGNS OF THE NOTIFICATION FROM FORD. I KNOW THIS ISSUE HAS ALREADY BEEN ADDRESSED, BUT NOW I AM QUESTIONING AS TO WHETHER OR NOT FORD IS ACTUALLY FIXING THE PROBLEM. *TR

ACCELERATION ABILITY STOPPED ABRUPTLY ON THE INTERSTATE; HAD TO COAST TO SHOULDER. ENGINE TROUBLE/WRENCH LIGHT ILLUMINATED. HAD IT TOWED TO TRANSMISSION SHOP. HAVE FULLY DOCUMENTED P2112 CODE INDICATING THROTTLE BODY ASSEMBLY PROBLEM. VEHICLE HAS EXPERIENCED OTHER SHUDDERING/GEAR CHANGING IN THE PAST, DOCUMENTED WITH THE DEALERSHIP. FORD REFUSES TO SERVICE IT UNDER RECALL EXTENDED WARRANTY BECAUSE THEY DIDN'T SEE THE CODE. I DID NOT KNOW IT SHOULD HAVE BEEN TOWED DIRECTLY TO THEM. WOULD BE NICE TO RECEIVE THIS INFORMATION FROM THE DEALERSHIP BEFORE IT OCCURS. DEALERSHIP TOLD ME "NEXT TIME" IT HAPPENS TO PULL OVER, TURN IT OFF, RESTART IT AND DRIVE IT IN TO THEM FOR THE NECESSARY SERVICE. FORD CUSTOMER SERVICE TOLL FREE REPRESENTATIVE SAID THAT IT IS NOT SAVE ONCE THE LIGHT IS ON AND SHOULD NOT BE RESTARTED AND DRIVEN AGAIN. THIS IS LUDICROUS: THEY ARE NOT TAKING RESPONSIBILITY NOR PROVIDING SAFE AND ACCURATE INFORMATION. *TR

I WAS DRIVING TO GO TO LUNCH WHEN MY THROTTLE BODY JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE MY VEHICLE TO A SAFE LOCATION OUT OF THE WAY OF TRAFFIC. I HAD TO SHUT IT OFF SEVERAL TIMES TO JUST GET IT A SIDE ROAD. I HAVE CONTACTED FORD IN REGARDS TO BEING REIMBURSED FOR HAVING THIS PART REPLACED WHICH I PAID FOR OUT OF MY OWN POCKET AND THEY ARE NOT WILLING TO REIMBURSE ME STATING THAT THE DATE FOR REIMBURSEMENT WAS OVER JULY 31ST 2014. I HAVE FOUND ON THE NHTSA THAT THE WARRANTY IS GOOD FOR 10 YEARS OR 150,000 MILES FROM THE DATA OF ORIGINAL PURCHASE, WHICH I PURCHASED THE CAR IN NOVEMBER 2012 AND THERE IS ONLY 55,000 MILES ON IT WHICH IS CLEARLY UNDER THE WARRANTY. I HAD THE PART REPLACED AT BARTOW FORD IN BARTOW, FL AND THE ARE REFUSING TO REIMBURSE ME AS WELL. *TR

I WAS TRAVELING ON INTERSTATE I-75 WHEN I EXPERIENCED A SUDDEN LOSS OF POWER. I WAS ABLE TO MANEUVER MY CAR TO THE SHOULDER OF THE ROAD. I TURNED MY CAR OFF, WAITED A FEW MINUTES AND RESTARTED MY CAR. THE CAR WHEN INTO DRIVE AND ACCELERATED WITH NO PROBLEM. I AM VERY CONCERNED ABOUT THIS PROBLEM. THIS IS A MAJOR HIGHWAY THAT I TRAVEL DAILY TO AND FROM WORK IN RUSH HOUR TRAFFIC. THANKFULLY, I WAS NOT HIT IN THE REAR OF THE CAR BY ONCOMING SEMI TRUCKS. I WOULD APPRECIATE SOME ADVICE ON THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED TO MOVE FORWARD AND PREVENTED THE CONTACT FROM REACHING THE PEDALS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 10/24/14*CN

CAR COASTED TO A STOP WITH ENGINE RUNNING. HAD TO STOP PUT IN PARK, SHUT OFF AND RESTART AND PUT IN GEAR TO MOVE. WE HAVE BEEN TOLD IT IS A THROTTLE BODY ISSUE AND NO WARRANTY COVERAGE. IT HAS HAPPENED 4 TIMES SINCE YESTERDAY. IN TRAFFIC IT IS VERY DANGEROUS AND MY WIFE WAS ALMOST REAR ENDED TODAY. *TR

I WAS CRUISING AT A LOW SPEED ON A WARM DAY WHEN I HEARD A LOUD EXPLOSION, THE LEFT REAR WINDOW EXPLODED. *TR

WHILE ACCELERATING TO PULL OUT INTO TRAFFIC GAS PEDAL QUIT WORKING AND WRENCH LIGHT CAME ON WHEN HITTING ABOUT 20 MPH AND CAR SLOWED TO A CRAWL. CAR STAYED IDLING, BUT GAS PEDAL QUIT WORKING ALL TOGETHER. IDLED DOWN FIRST SIDE STREET AND SHUT THE CAR OFF. RESTARTED VEHICLE 2 MINS LATER AND GAS PEDAL STARTED WORKING AGAIN. CAR IDLE REVS UP FOR A SECOND SUDDENLY ON ITS OWN AT SLOW SPEEDS LIKE WAITING IN A DRIVE THRU AND CAUSES THE CAR TO JERK FORWARD IF BRAKE PEDAL IS NOT PRESSED ON FIRMLY. SOMETIMES FEELS LIKE THE PERSON BEHIND YOU HAS HIT YOUR CAR WHEN THEY HAVEN'T. *TR

STARTED CAR, TURNED ON REAR WINDOW DEFOGGER, OPENED HATCH, CLOSED HATCH. REAR WINDOW SHATTERED. OVER THE PHONE, FORD CUSTOMER SERVICE ADMITTED THERE IS A FLAW IN DESIGN BUT SUBJECT TO NO RECALL. HAD TO FILE INSURANCE CLAIM AND DEDUCTIBLE WAS MY RESPONSIBILITY.

WHILE ON A BUSY 6 LANE HWY., I WAS AT A CENTER TURN LANE AND COMPLETED MY TURN WHEN LIGHT CHANGED, THEN WENT TO MAKE MY RIGHT TURN ON TO THE NEXT ROAD.... WHEN MY CARS STARTED TO SHAKE VERY BADLY AND LOST ALL POWER DOWN TO A CRAWL, AND THEN STALL, WITH CARS BEHIND ME ALMOST REAR ENDING MYSELF!! WITH HORNS BLARING I WAS ABLE TO RESTART IT TO ONLY HAVE IT DO IT AGAIN, ONLY THIS TIME I WAS ABLE TO PULL INTO THE OIL CHANGE SHOP THERE ON THAT CORNER, WHERE THEY CHECKED FOR CODES & FOUND THE "TAC SYSTEM STUCK OPEN"... THEY CHECKED ALL FLUIDS AND I DROVE TO THE LOCAL REPAIR SHOP AND WENT ON TO WORK TO START RESEARCHING THE PROBLEM!! *TR

WHEN ATTEMPTING TO ADJUST THE DRIVER'S SEAT TO MOVE FORWARD OR BACKWARD, THE SEAT WILL SOMETIME MOVE VERY SLOWLY IN EITHER DIRECTION, OR ONLY ONE WAY, OR OTHER TIME NOT AT ALL IN EITHER DIRECTION. THIS IS A PROBLEM FOR ME, AS IT IMPAIRS MY ABILITY TO DRIVE THE VEHICLE. ALSO, I HAVE NOTICE THE MY SEAT FRAMES ARE RUSTING. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE THROTTLE FAILED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

IN AUGUST I HAD GONE INTO MY OFFICE AND LOOKED OUT AND MY BACK WINDOW WAS DOWN..I THOUGHT I DIDN'T REMEMBER LOWERING IT. FOUND OUT IT HAD JUST DROPPED ON ITS OWN...NO NOISE FROM THE MOTOR, JUST DROPPED. AUGUST 31ST I PULLED UP WITH FRIENDS TO EAT AND WE GOT OUT AND I LOOKED BACK AND THE OTHER REAR WINDOW HAD FELL ALSO. SO NOW WITHIN 15 DAYS BOTH WINDOWS, BACK BEHIND DRIVERS SEAT AND THE ONE BEHIND THE PASSENGER SEAT WILL NOT GO BACK UP AND I AM BEING TOLD IT WILL BE OVER $500 TO REPAIR. I DON'T UNDERSTAND HOW THESE TWO WINDOWS COULD BECOME NON WORKING IN LESS THAN 15 DAYS APART. NO ONE AT FORD WILL HELP ME...I WOULD APPRECIATE ANY ASSISTANCE YOU COULD GIVE ME. THANKS *TR

ENGINE STALLED AT 70 MPH WITHOUT WARNING ON A BUSY HIGHWAY. STILL HAD POWER STEERING. NEEDED TO CROSS THREE LANES OF TRAFFIC WITHOUT ENGINE POWER. EXTREMELY DANGEROUS SITUATION. ATTEMPTED TO RESTART ENGINE APPROXIMATELY 10 TIMES. EACH TIME ENGINE WOULD START, IDLE FOR SEVERAL SECONDS, AND THEN CUT OFF. EVENTUALLY WAS ABLE TO START ENGINE, PUT ENGINE INTO NEUTRAL AND REVVED ENGINE TO MODERATE RPM SPEED. SEEMED TO RESET ISSUE AND WAS ABLE TO DRIVE AWAY. *TR

ME AND MY SON WERE OUT I WAS DRIVING AROUND 35- 40 MPH AND MY CAR STARTED TO FEEL STRANGE OUT OF THE BLUE MY WRENCH LIGHT COMES ON AND THEN MY ENGINE LIGHT I LOSE ALL POWER I AM HITTING GAS PEDAL NOTHING HAPPENS. JUST STOPS ON BUSY STREET . I WAS TERRIFIED FOR OUR SAFETY. I TURN OFF CAR WAIT A FEW MINS AND START AGAIN IT HAPPENED 3 TIMES IN A 3 MILE RADIUS. ITS PARKED AND NOT RISKING MY LIFE OR SOMEBODY ELSE. *TR

WAS DRIVING ALONG AT 55 MPH WHEN OUT OF THE BLUE THE ENGINE SPUTTERED AND CAR SHOOK. THE CHECK ENGINE LIGHT CAME ON AND I HAD NO ACCELERATION FROM THE GAS PEDAL, THE CAR WAS HARD TO STEER AND ALMOST NO BRAKES. WHEN I FINALLY STOPPED THE CAR THE CHECK ENGINE LIGHT WAS STILL ON ALONG WITH THE THROTTLE CONTROL/POWER TRAIN WRENCH LIGHT AND THE ANTI THEFT SYSTEM LIGHT BLINKING. I RESTARTED THE CAR NUMEROUS TIMES ONLY TO MOVE ABOUT A 10TH OF A MILE AND IT HAPPEN AGAIN. I HAVE HAD THE CAR ONLY FOR 2 DAYS NOW. I READ ONLINE A LOT OF OTHER PEOPLE HAVING THIS PROBLEM. FORD NEED TO BE MADE AWARE OF THIS AND OFFER A FIX. *TR

DURING A PARTLY SUNNY, LOWS 80'S DEGREE DAY MY BACK WINDOW EXPLODED WHILE NO ONE WAS TOUCHING IT. THE GLASS WAS EVERYWHERE THROUGHOUT MY CAR AND I CUT SEVERAL CUTS WHILE CLEANING IT UP. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.

FIRST INCIDENT: I WAS DRIVING ALONG RTE 95 HEADING TOWARDS THE TAPANZEE BRIDGE GOING 65 MPH WHEN SUDDENLY THE POWER STEERING WENT AND IT BECAME VERY DIFFICULT TO STEER. I IMMEDIATELY TRIED TO SAFELY EXIT THE HIGHWAY TO FIND OUT WHAT WAS WRONG. IT WAS EXTREMELY HARD TO STEER, BUT THANKFULLY I FOUND A FAIRLY SAFE PLACE TO STOP AND TURN THE CAR OFF. I WAITED ABOUT 5 MINUTES TRYING TO FIGURE OUT WHAT TO DO. THEN I STARTED THE CAR AND THE PROBLEM WAS GONE. SECOND INCIDENT: MY WIFE WAS COMING HOME FROM WORK ON APRIL 11TH, 2013 WHEN SHE STOPPED AT A STOP SIGN. WHEN SHE BEGAN TO MAKE A RIGHT TURN ONTO A BUSY STREET, THE POWER STEERING WENT AGAIN. LUCKILY SHE MADE IT HOME SAFELY AND INFORMED ME OF WHAT HAPPENED. I TURNED THE CAR ON AND TOOK IT FOR A DRIVE. THE POWER STEERING WAS BACK ON. THERE WERE AT LEAST TWO MORE TIMES WHEN ALL OF A SUDDEN THE POWER STEERING WENT OFF AND AFTER AWHILE CAME BACK ON. WE HAD A NEW POWER STEERING COLUMN ASSEMBLY PUT IN OUR FORD ESCAPE ON JUNE 6TH, 2013. LUCKILY WE HAD A FORD PREMIUM CARE WARRANTY PLAN AND THIS PROBLEM WAS COVERED, BUT HAD TO PAY $100 DEDUCTIBLE. RECENTLY FORD HAS ANNOUNCED A SAFETY RECALL ON THE POWER STEERING ASSEMBLY ON FORD ESCAPES MANUFACTURED IN CERTAIN PARTS OF THE COUNTRY. MY VIN NUMBER WAS NOT PART OF THAT SAFETY RECALL, YET I HAD THE SAME PROBLEM WITH MY POWER STEERING. WHAT WOULD I HAVE HAD TO PAY TO REPLACE THIS POWER STEERING IF I HADN'T HAD A WARRANTY PLAN? I WANT FORD TO REIMBURSE MY $100 DEDUCTIBLE, BUT THEY SAY SINCE MY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE VEHICLE IS EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES (NA), SIZE P225/65/R17 (NA). THE CONTACT STATED THAT ALL FOUR TIRES DEVELOPED CRACKS ALONG THE TREAD. THE FAILURE HAD NOT BEEN DIAGNOSED NOR WERE THE TIRES REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,022. ....UPDATED 09-03-14 *BF UPDATED 11/12/2014 *JS

I WAS PULLING INTO A PARKING SPOT AT A CVS PHARMACY, ABOUT TO PUT MY CAR IN PARK WHEN IT SURGED FORWARD AND INTO THE DOORS OF THE STORE. I WAS NOT INJURED BUT MORTIFIED THAT I COULD HAVE KILLED SOMEONE. WHEN I RECEIVED THE RECALL NOTICE I TOOK MY VEHICLE TO FIVE STAR FORD IN PLANO, TX. TODAY, I HAD MY STATE INSPECTION YESTERDAY AND ASKED IF THEY COULD PULL UP THE TROUBLE CODES ON MY COMPUTER. THE MANAGER TOLD ME THAT THE SHOP'S COMPUTER COULDN'T BUT HE HAD HIS OWN CODE READER THAT WOULD SHOW THE COMPLETE RECORD. HE DID AND TOLD ME IT WAS ERASED AND THERE WAS NOTHING ON IT. FIVE STAR FORD IN PLANO IS THE ONLY PLACE MY CAR HAS BEEN TO THAT COULD POSSIBLY DO THIS SINCE THE ACCIDENT. I ASKED THEM AT THAT TIME IF I COULD GET A TRANSCRIPT FROM THE COMPUTER BUT THEY SAID THEY COULDN'T DO IT. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD DEACTIVATE WHEN THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

WHILE TRAVELING ABOUT 65 MPH DOWN THE HIGHWAY MY 2010 FORD ESCAPE'S ENGINE STOPPED COMPLETELY. A WARNING LIGHT (THE WRENCH ON THE FORD MODELS) CAME ON AS A I COASTED TO A SAFE SPOT ON THE HIGHWAY. STEERING GAVE OUT A BIT TOO. CAR STARTED RIGHT BACK UP AFTER I FOUND A SAFE LOCATION TO STOP. *TR

I WAS DRIVING MY VEHICLE ONTO I-95 WHEN THE WRENCH LIGHT CAME ON AND THE CAR STARTED TO BUCK AND PULL UNABLE TO ACCELERATE THE VEHICLE; PULLED OVER TO THE SIDE OF THE HIGHWAY AND TURNED CAR OFF FOR A FEW MINUTES AND RESTARTED THE CAR BUT WAS NO ABLE TO ACCELERATE AND HAD TO DRIVE ON THE SHOULDER UNTIL I WAS ABLE TO EXIT. THE VEHICLE HAD DONE IT BEFORE A FEW TIMES BUT SINCE LAST EPISODE, HAVING RETURNED HOME ON SIDE STREETS, THE CAR WILL NOT DRIVE AND IS SITTING ON MY DRIVEWAY.

THE DASHBOARD AIR BAG LIGHT CAME ON, STAYED LIT FOR A FEW SECONDS AND WENT OFF. AS TIME HAS ELAPSED, THE LIGHT COMES ON MORE FREQUENTLY. BECAUSE THE CAR ONLY HAD 45-46,000 MILES, I DID NOT BELIEVE IT WAS A PROBLEM. THE LIGHT WAS DIAGNOSED 2 DAYS AGO AT ROD BAKER FORD, PLAINFIELD IL. I WAS TOLD BY ROBERT THAT WHEN ILLUMINATED, THE AIR BAGS WILL NOT DEPLOY BECAUSE THE AIR BAG MODULE HAS A SHORT. HE ALSO STATED HE HAS SEEN AND HEARD OF THIS BEFORE BUT BECAUSE IT HAS NOT HAPPENED TO MORE OWNERS, FORD DOES NOT CONSIDER THIS A CANDIDATE FOR A RECALL. MY CAR NOW HAS 49,000 MILES AND I'M FACED WITH A $1,000 REPAIR BILL FOR A KEY SAFETY SYSTEM. I UNDERSTAND COMPUTERIZED SYSTEMS MAY HAVE MORE PROBLEMS BUT DO NOT BELIEVE SAFETY SYSTEMS SHOULD BE HELD TO THE SAME 3 YEAR/36,000 MILE WARRANTY AS SOMETHING LIKE THE RADIO OR POWER WINDOWS. AIR BAGS NOT DEPLOYING IS, APPARENTLY, NOT AS SERIOUS AS THE BACK WINDOW. I WILL HAVE THE REPAIRS MADE WHEN THE PART IS AVAILABLE. AFTER OWNING NEW FORD PRODUCTS FOR THE PAST 42 YEARS, THIS WILL BE MY LAST. *TR

I WAS DRIVING ALONG AND MY CAR STOPPED RECEIVING INPUT FROM THE GAS PEDAL AT 50 MPH ENTERING THE HIGHWAY. THIS HAPPENED A MONTH AGO. THIS HAS HAPPENED TWICE AS WELL AS MY CAR TAKING OFF WHEN I ACCELERATE FROM STOPPED POSITION. TODAY 7/31/14 THE GAS PEDAL FAILED TO WORK AGAIN WHEN IN A TURN THANK GOD NOBODY WAS BEHIND ME. YOU GUYS KNOW THERE IS A THROTTLE BODY ISSUE WITH ALL THESE FORD ESCAPES BUT YET YOU LET THEM GET AWAY WITH THIS. DOES SOMEONE HAVE TO DIE FROM A REAR END COLLISION BECAUSE THE THROTTLE STAYS CLOSED ON THE HIGHWAY? PEOPLE'S LIVES ARE AT STAKE HERE. MY WIFE AND KID ARE IN THIS CAR WHAT HAPPENS I GO TO PULL OUT AND IT DECIDES TO JUST STAY STUCK HALFWAY INTO THE LANE BAM I GET T BONED THEN HAVE TO SUE EVERYONE THAT KNEW ABOUT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE HAD EXITED FROM FREEWAY AND WAS STOPPED ON AN EXIT RAMP STOP LIGHT. WHEN GAS WAS PUSHED TO MOVE VEHICLE FROM STOPPED POSITION, THE ENGINE ACCELERATED BUT THE VEHICLE WOULD NOT MOVE FORWARD. INITIALLY, THE WRENCH LIGHT APPEARED ON DASH AND THEN LATER, THIS DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE WAS TAKEN TO A NEARBY AUTO PARTS FACILITY WHERE A COMPUTER CODE EVALUATION WAS COMPLETED- THIS YIELDED THE SAME CODE APPEARING 3 TIMES: A PROBLEM INVOLVING THE THROTTLE ACTUATOR CONTROL SYSTEM SENSOR. THE TECHNICIAN STATED THAT WHEN THE SAME PROBLEM CODE APPEARS 3 TIMES DURING THE CHECK, THIS ACCURATELY PIN-POINTS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THROUGHOUT ALL OF LAST WINTER, I HAD ISSUES WITH MY 2010 FORD ESCAPE STALLING. THIS OCCURRED COUNTLESS TIMES, AND NEARLY CAUSED MANY ACCIDENTS. IT MOST FREQUENTLY OCCURRED WHEN IT WAS VERY COLD (ZERO OR BELOW), AND ON SOME OCCASIONS WOULD STALL NUMEROUS TIMES IN A ROW, OR FAIL TO RE-START. NO WARNING LIGHT OF ANY SORT EVER CAME ON. AFTER PAYING WELL OVER $1000 TO GET VARIOUS THINGS "FIXED" THAT I WAS TOLD WOULD SOLVE THE PROBLEM, IT CONTINUED HAPPENING. THEN I RECEIVED THE FIRST BULLETIN LETTER REGARDING THROTTLE BODY ISSUES AND TOOK MY CAR TO THE FORD DEALERSHIP IN SOUTH BURLINGTON, VT. THEY PROCEEDED TO TELL ME THAT BECAUSE THEY COULDN'T DUPLICATE THE ISSUE, OR GET A CODE, THEY COULDN'T HELP ME. A FEW WEEKS LATER WHEN IT HAPPENED AGAIN, THE WRENCH LIGHT CAME ON FOR THE FIRST TIME, SO I DROVE DIRECTLY TO THE DEALERSHIP AGAIN. I WAS TOLD ONCE AGAIN THAT THEY COULDN'T FIX THE THROTTLE BODY ISSUE, AND TRIED CHARGING ME OVER $300 FOR DIAGNOSING MY CAR (LOOKING INTO THE ISSUE OF WHY THE WRENCH WAS ILLUMINATED). I REFUSED TO PAY, BECAUSE THIS IS A FORD ISSUE, IT'S WELL DOCUMENTED ALL OVER THE INTERNET, AND IT'S SOMETHING THEY NEED TO PAY FOR. MY CAR IS STILL NOT FIXED. *TR

WHILE DRIVING AT 55MPH ON ROAD. I LOST ALL POWER TO GAS PEDAL THE CAR WAS HARD TO STEER TO THE SIDE OF THE ROAD. PUT CAR IN PARK SHUT CAR OFF .WAITED A FEW MINUTES AN STARTED CAR UP. IT RAN THIS HAPPENS 2 OR 3 TIMES ON THE SAME DAY THEN IT MIGHT NOT HAPPEN AGAIN FOR A WEEK OR TWO THIS A ONGOING PROBLEM THAT FORD SHOULD PLACE A SAFETY RECALL NOT ON SOFT CUSTOMER SATISFACTION PROGRAM#13NO3 THIS IS A SERIOUS SAFETY ISSUE. *TR

CAME HOME FROM A 45 MILE TRIP. PULLED UP IN FRONT OF OUR HOME. I PUT THE VEHICLE INTO REVERSE & THE ENGINE DIED. FORD HAD JUST REPROGRAMMED THIS VEHICLE PER A RECALL ONLY ABOUT 1,000 MILES BEFORE THIS ENGINE FAILURE. I HAD NOTICED SINCE THE REPROGRAMMING THAT THE ENGINE HESITATED AT TIMES & SOUNDED/FELT LIKE AT OTHER TIMES LIKE THE ENGINE WAS GOING TO DIE. FORD REPLACED SPARK PLUGS 1, 2, & 4 STATING THAT THEY WERE INTERMITTENTLY MISFIRING UNDER LOAD. SINCE SPARK PLUGS WERE REPLACED VEHICLE NO LONGER HESITATES BUT THE ENGINE CONTINUES TO SOUND/FEEL LIKE IT IS GOING TO DIE AT TIMES. *TR

I WAS DRIVING AT 40MPH ON A CITY STREET. THE VEHICLE SUDDENLY SHUDDERED AND BEGAN TO SLOW DOWN. I AM NOW AWARE TO LOOK FOR A TROUBLE LIGHT. THE WRENCH LIGHT WAS ILLUMINATED ALTHOUGH DIFFICULT TO SEE THROUGH THE GLARE OF THE WINDSHIELD. I WAS CLEARLY ABLE TO SEE THE LIGHT. THE CAR SLOWED TO A COMPLETE STOP. THE ENGINE CONTINUED TO RUN ROUGH AND THERE WAS NO LOSS OF ELECTRICAL POWER. I PUT THE CAR INTO PARK AND RESTARTED THE CAR. THE CAR RAN WITHOUT INCIDENT UNTIL I WAS ABLE TO PARK AT HOME-ABOUT 5 MILES AWAY. THE CAR HAD ROUTINE SERVICE ON 7-16-2014. A THROTTLE BODY READING WAS NOT DONE, AS I REQUESTED AT TIME OF SERVICE, ALTHOUGH IT WAS DOCUMENTED, IN WRITING, THAT THERE WAS A CALIBRATION UPDATE FOR MY VEHICLE AT THIS TIME. A PREVIOUS INCIDENT OF COMPLETE ELECTRICAL FAILURE WAS BLAMED ON A FAULTY BATTERY IN MARCH. I HAD ABSOLUTELY NO PREVIOUS INDICATION "FAILURE" OR CRANKING ISSUES UP UNTIL THE TIME OF ELECTRICAL POWER/BATTERY FAILURE. EVEN THE KEY FOB DID NOT WORK TO UNLOCK THE DOORS. THE BATTERY WAS REPLACED AT MY EXPENSE. INQUIRIES ABOUT THE THROTTLE BODY ISSUE WAS WERE ALSO IGNORED, BY THE DEALER, AT THAT TIME. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. ON JULY 1, 2014, THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A VEHICLE CRASH WHILE DRIVING APPROXIMATELY 25 MPH. THE DRIVER DROVE OVER A SPEED BUM AND THE VEHICLE BECAME ABNORMALLY UNCONTROLLABLE. THE DRIVER THEN STRUCK A PARKED VEHICLE. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS TAKEN TO A STORAGE FACILITY. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE.

THE CAR ENTERED INTO FAILURE MODE EFFECTS MANAGEMENT (FMEM) MODE OR LIMP MODE WHEN IT WAS ON HIGH WAY, MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LAMP WERE BOTH ON THE DASH. THE POWER AND VEHICLE SPEED WAS GETTING REDUCED,EVEN WHEN I WAS TRYING TO ACCELERATE THE CAR. BEFORE THIS ISSUE HAPPENED, SOFTWARE PROGRAM FOR THE PCM (POWERTRAIN CONTROL MODULE) IS UPDATED WITH RESPONDING TO A SERVICE LETTER FROM FORD AND THE PROBLEM IS NOT FIXED. *TR

WHILE TRAVELING ON I495 AT A STEADY HIGHWAY SPEED OF 68MPH THE CAR WITHOUT WARNING DROPPED TO IDLE SPEED WITH RAPID DECELERATION. THE ENGINE DID NOT SHUT DOWN BUT RAN APPROX. 800-900RPM. WE PULLED TO THE SIDE OF THE TO AVOID BEING HIT FROM BEHIND. I HAD TO SHUT THE CAR OFF AND RESTART TO GET ANY THROTTLE RESPONSE. I TRAVELED OFF THE INTERSTATE ON SLOWER ROADS TO GET HOME FOR FEAR OF THIS HAPPENING AT HIGH SPEED AGAIN. IT HAS HAPPENED THREE MORE TIME BOTH AT HIGH SPEED AND ACCELERATION FROM A STOP. IT WAS BACK TO THE FORD DEALER FOR THE RECALL 13B17 ON 7/7/14. THERE HAVE BEEN TWO MORE EVENTS OF NO POWER FROM STOP AND LOW POWER AT HIGHWAY SPEED SINCE THE TSB WAS PERFORMED. NO PARTS HAVE BEEN REPLACED, NO CODES SET. *TR