Page 14 of 42 · complaints 651–700 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel/Propulsion System
Filed Dec 21, 2016NJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 21, 201676,000 milesMO

WE HAVE A FORD ESCAPE WITH 76000 MI. THE STEERING WENT OUT AS WE DRIVING . FORD SAID IT WOULD COST 1400 HUNDRED DOLLARS. PAY IT. *TR

Service Brakes
Filed Dec 20, 2016120,000 milesMI

ANTI LOCK BRAKE MODULE FAILING ESPECIALLY IN COLD WEATHER. BRAKE PEDAL BECOMES MUSHY AND BRAKE PEDAL TRAVEL MUCH LONGER. ANTI LOCK BRAKES WORKING INTERMITTENTLY. MANUFACTURER SAYING NOT COVERED BY WARRANTY BECAUSE OF HIGH MILEAGE. VERY EXPENSIVE REPAIR. REPAIR SHOP SAYING THEY HAVE SEE OTHER FORD SUV WITH THIS SAME PROBLEM.

Fuel/Propulsion System
Filed Dec 20, 2016WV

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Dec 19, 2016NJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Dec 16, 201635,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT A CONSTANT FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 02/07/2017*CT *CN

Fuel/Propulsion System
Filed Dec 15, 201685,160 milesOH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS REFUELED, FUEL SPEWED OUT OF THE FILLER PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,160. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Fuel/Propulsion System
Filed Dec 14, 201680,000 milesNM

ABOUT 3 YEARS AGO, WE STARTED HAVING PROBLEMS WITH THE COMPONENT WITHIN IN THE FUEL TAKE THAT SHUTS AFTER YOU PUT GAS IN THE VEHICLE. WE KEPT GETTING AN ERROR NOTICE THAT IT WAS NOT SHUTTING. WE TOOK IT IN TO THE FORD DEALER, WHERE THEY CLAIMED TO HAVE FIXED IT. ABOUT 2 WEEKS LATER, WE THE CODE CAME UP AGAIN. WE TOOK IT BACK TO THE FORD DEALER AND THIS TIME, THE NECK OF THE FUEL TANK HAD TO BE REPLACED. THIS SEEMED TO TAKE CARE OF THE ISSUE FOR SOME TIME, BUT WITHIN THE LAST 6 MONTHS, WE'VE BEEN GETTING REALLY BAD GAS MILEAGE. WE MAINTAIN OUR VEHICLE VERY WELL, SO THIS WAS CONCERNING. WE PUT NEW TIRES, DID A COMPLETED TUNE-UP, ETC., BUT THIS DIDN'T HELP. ABOUT 4 MONTHS AGO, OUR CHECK ENGINE LIGHT CAME ON & THE CODE SAID THERE WAS A PART THAT NEEDED REPLACING; THE VENT VALVE. WE DID THAT, AND THEN 2 WEEKS LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING. AND THEN, AS WE'RE PUMPING GAS, THE GAS KEEP SHUTTING OFF, AS IF WE ARE TOPPING IT OFF, WHEN IT'S ACTUALLY EMPTY. WE WERE HAVING A HARD TIME JUST FILLING UP OUR TANK. WE FINALLY TOOK THE VEHICLE IN TO OUR LOCAL REPAIR SHOP (WHOM WE TRUST). THE VENT VALVE THAT WAS REPLACED WAS FULL OF FUEL. THEY ARE HAVING TO REPLACE THE CANISTER. WE ARE HOPING THIS WILL FIX THE PROBLEM. IF NOT, THEY SAID WE'LL NEED TO REPLACE THE FUEL TANK, WHICH IS CURRENTLY ON A NATIONAL BACK ORDER. BUT I CHECKED MY VIN# & WAS TOLD MY PARTICULAR VEHICLE ISN'T PART OF THAT RECALL. I LOVE MY LITTLE ESCAPE, BUT WE'VE HAD PROBLEM AFTER PROBLEM WITH

Steering
Filed Dec 14, 2016122,000 milesMN

MY DAUGHTER [XXX]- WHILE DRIVING POWER STEERING FAILED- LOCKING UP THE STEERING WHEEL AND MAKING IT VERY DIFFICULT TO TURN THE VEHICLE. "POWER STEERING ASSIST FAULT" WARNING LIGHT ON DASH- BROUGHT TO SAXON FORD, MPLS TO DISCUSS- SAID NOR RECALL EVEN THOUGH WEB IS FULL OF THIS SAME PROBLEM WITH VEHICLE SAID THIS ONE NOT IN RECALL. $950 LATER REPLACED THE POWER STEERING TORQUE SENSOR- (CODE DTC2278) (BUT NOW HORN DOES NOT WORK ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Nov 26, 2016119,000 milesCA

STEERING COLUMN NOT WORKING STATIONARY OR IN MOTION

Visibility/Wiper
Filed Nov 19, 2016128,000 milesMO

WHILE SHUTTING MY REAR HATCH AFTER REMOVING MY RECYCLING, THE REAR WINDOW EXPLODED. THERE WAS NO CONTACT TO THE WINDOW AND IT HADN'T BEEN OPENED. THERE'S NO EXPLANATION AS TO WHY THE WINDOW WOULD JUST EXPLODE ON ITS OWN.

Steering
Filed Nov 17, 2016114,000 milesWV

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "POWER STEERING ASSIST FAULT" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Steering
Filed Nov 10, 201699,000 milesVA

2010 FORD ESCAPE WAS STATIONARY WHEN AN ERROR MESSAGE APPEARED ON THE DASHBOARD INDICATING "POWER STEERING FAULT." THE WHEEL WOULD TURN BUT ONLY WITH GREAT EFFORT. MY MECHANIC INDICATED THE POWER STEERING MODULE NEEDED TO BE REPLACED AND IS COVERED BY A FORD RECALL. FURTHER INVESTIGATION REVEALED THAT, WHILE SUBJECT TO THE FORD RECALL, THE DEALER "UPDATED THE SOFTWARE" AND FORD WOULD NOT REPAIR THE FAULTY POWER STEERING MODULE. POWER STEERING MODULES SHOULD NOT FAIL. IF THEY ARE PRONE TO FAILURE THEY SHOULD BE RECALLED AND REPLACED.

Steering
Filed Nov 9, 2016127,000 milesKY

FORD ESCAPE POWER ASSIST STEERING RECALL JUST PURCHASED VEHICLE OCT 14 2016. NOV 7,2016 THE POWER STEERING ASSIST WENT OUT WHEN MAKING A LEFT TURN AT 10MPH. FOUND OUT THERE WAS A RECALL ON THIS, TOOK TO DEALERSHIP & THEY TOLD ME NO RECALL ON THIS VEHICLE WAS FOUND. DEALERSHIP WANTS $700 TO FIX. CONTACTED FORD CUSTOMER SUPPORT & WAS INFORMED THAT A SYSTEM UPDATE WAS DONE IN AUG 2014 FOR THE RECALL. ON 2ND CALL TO FORD CUST SPT, A "INVESTIGATION" WAS OPENED & SENT TO DEALERSHIP TO HAVE THEM TRY TO WORK WITH IT. AFTER NUMEROUS PHONE CALLS, BOTH THE DEALERSHIP & FORD CUST SUPPORT WERE BOTH PUTTING IT OFF ON THE OTHER TO WORK WITH THE ISSUE. I FEEL THAT THIS RECALL SHOULD BE AN ONGOING RECALL IF THEY ARE ONLY GOING TO DO THE SYSTEM UPDATE & NOT REPLACE THE STEERING SHAFT TORQUE SENSOR ON THE FIRST OCCURRENCE, OR THAT THE STEERING SHAFT TORQUE SENSOR SHOULD JUST BE REPLACED INSTEAD OF A SYSTEM UPDATE AT NO COST TO THE VEHICLE OWNER. THERE ARE TOO MANY COMPLAINTS THAT I'VE READ IN THE LAST 48HRS OF THIS HAPPENING OVER & OVER AGAIN TO PEOPLE WHO'VE HAD ONLY THE SYSTEM UPDATE. I'M CURRENTLY WAITING ON A PHONE CALL FROM THE DEALERSHIP TO HAVE THIS SITUATION TAKEN CARE OF, ON THEIR PART. I WILL NOT STOP VOICING MYSELF, ON BEHALF OF OTHERS WHO'VE HAD THIS SAME ISSUE HAPPEN TO THEM, MORE THAN ONCE!!

Power Train
Filed Nov 5, 2016101,000 milesMN

THE AUTOMATIC TRANSMISSION IN MY 2010 FORD ESCAPE STARTED "FLARING" BETWEEN 2ND AND 3RD GEARS "FLARING" IS A TERM USED BY FORD TO DESCRIBE WHEN THE TRANSMISSION DELAYS SHIFTING BETWEEN GEARS AND THE ENGINE REVS UNTIL IT FINALLY SHIFTS. . THIS HAS NOT REALLY BEEN A SAFETY ISSUE UNTIL TWO WEEKS AGO. IT STARTED "FLARING" OCCASIONALLY BETWEEN 1ST AND 2ND GEARS ALSO. THIS IS A CONCERN BECAUSE I'M NOT UP TO SPEED WHEN THIS HAPPENS BETWEEN 1ST AND 2ND. WITH TRAFFIC BEING HEAVY AT TIMES, I'M CONCERNED THAT SOMEONE COULD REAREND ME WHEN THIS HAPPENS. THE DEARER ALONG WITH THE FORD REPRESENTATIVE HAVEN'T BEEN ABLE TO RESOLVE THE PROBLEM BETWEEN 2ND AND 3RD GEARS SO I DOUBT THEY WILL RESOLVE THIS PROBLEM EITHER. I'M FURTHER CONCERNED THAT IT COULD START HAPPENING WITH 1ST GEAR AND I COULD START TO ENTER A HIGHWAY AND THE CAR WOULD NOT ACCELERATE WHEN INTENDED AND THEN SUDDENLY ACCELERATE WHEN IT WASN'T SAFE TO DO SO.

Electronic Stability Control (esc)
Filed Oct 31, 2016115,000 milesVA

LIKE MILLIONS OF OTHER FORD ESCAPE OWNERS, I HAVE A BIG PROBLEM WITH THE THROTTLE BODY ON MY 2010 FORD ESCAPE LIMITED V6. FIRST I COMPLETELY LOST ALL PROPULSION/ACCELERATION WHILE DRIVING AT APPROX. 35MPH. COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE. SEVERAL WEEKS LATER, AT 75MPH FULL LOSS OF PROPULSION ON A MAJOR HIGHWAY, COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE, UNTIL ABOUT 5MILES DOWN THE ROAD WHEN IT HAPPENED AGAIN. THEN ABOUT ANOTHER 3WKS LATER, IT HAPPENED AGAIN ON A BACKROAD IN NC AT ABOUT 60MPH. THIS TRIP IT HAPPENED SEVERAL TIMES AND FINALLY ONCE I GOT PARKED AND TURNED THE ENGINE OFF AND BACK ON (JUST TO CHECK), THE CHECK ENGINE LIGHT CAME ON. WHEN I LEFT MY LOCATION, PRAYING I'D MAKE IT HOME, NO ENGINE LIGHT, BUT NOW THE WRENCH LIGHT CAME ON. STOPPED FOR GAS (I HAD TOO, I WAS TRAVELING THROUGH THE COUNTRY) AND WHEN I RESTARTED THE VEHICLE, NO ENGINE LIGHT OR WRENCH LIGHT INDICATOR. THIS PROBLEM HAS HAPPENED AGAIN ON TWO MORE OCCASIONS YET NEITHER PROBLEM INDICATOR LIGHT HAS ILLUMINATED. I'VE HAD THE TRUCK "COMPUTER SCANNED" WITH NO ERROR/PROBLEM CODES SHOWING UP. I'VE CALLED 2 DIFFERENT DEALERSHIPS, WHO TOLD ME "FLAT OUT" ...NO PROBLEM LIGHTS/CODE...NO FIX UNDER THE "CUSTOMER SERVICE EXTENDED WARRANTY. YOU'LL HAVE TO PAY OUT OF POCKET. MILLIONS OF THESE VEHICLES HAVE BEEN GIVEN THE SO CALLED "CUSTOMER SERVICE EXTENDED WARRANTY" YET THE STIPULATIONS IT MAKES IT VIRTUALLY IMPOSSI

Steering
Filed Oct 28, 2016203,000 milesMI

STEERING WHEEL SHAKE VEHICLE IS PARKED RUNNING AT IDLE AND THE STEERING WHEEL SHAKES BACK AND FORTH WITH OUT TOUCHING IT. THIS SHAKE ALSO OCCURS WHILE DRIVING DOWN THE ROAD AT 55 MPH. *TR

Fuel/Propulsion System
Filed Oct 26, 201675,000 milesPA

WRENCH LIGHT CAME ON LOSING POWER STALLING FUEL BODY

Steering
Filed Oct 26, 201660,000 milesMA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE AND BOLT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Vehicle Speed Control
Filed Oct 19, 201692,000 milesGA

THROTTLE BODY "SECRET" RECALL: FOR MORE THAN A YEAR MY GAS PEDAL WOULDN'T WORK WHEN ACCELERATING AFTER BEING STOPPED AT RANDOM TIMES, SOMETIMES GOING MONTHS BEFORE IT DID IT AGAIN, OTHER TIMES DOING IT MULTIPLE TIMES DURING A 2 MILE TRIP. IT NEVER SET OFF ANY CODES RELATING TO THE ISSUE. FOUR MECHANICS OVER A YEAR LOOKED AT THE VEHICLE INCLUDING THE DEALERSHIP AND FIXED MULTIPLE THINGS AND THE CAR CONTINUED TO DIE WHILE I WAS DRIVING IT, USUALLY IN HEAVY TRAFFIC. AFTER SPENDING $600+, FORD FINALLY DECIDED TO TRY A NEW PART (THROTTLE BODY), WHICH WAS FREE TO ME BECAUSE OF A RECALL THAT WAS NOT ADVERTISED. AFTER A WEEK, THIS SEEMS TO HAVE FIXED THE ISSUE. NOW I HAVE PAID $600+ FOR PARTS THAT WEREN'T CAUSING THE ISSUE AND SPENT A YEAR TRYING TO SOLVE THE ISSUE. *TR

Steering
Filed Oct 19, 201658,000 milesAZ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED AND IT BECAME VERY DIFFICULT TO STEER OR TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,000. UPDATED 01/06/2017*CT CONSUMER STATED TO FIX THIS PROBLEM PERFORMED 11-05-14 BY THE SAME DEALER. PART FAILED 10-25-16 DEALER CHARGED $729 TO FIX SAID NO WARRANTY ON PLUS TOOK 4 DAYS TO FIX $120 CAR RENTAL. UPDATED 06/25/18*JB

Vehicle Speed Control
Filed Oct 14, 201610 milesOH

ON 8/24/2016 MY FORD ESCAPE LOST POWER, ACCELERATOR NOT WORKING, WHILE DRIVING 65 MPH ON FREEWAY. THE WRENCH LIGHT CAME ON. AFTER TURNING OFF AND ON ENGINE, IT WORKED FINE.IT HAPPENED TWICE WITHIN 10 MINUTES. FORD DEALER FIXED IT BY REPLACING ELECTRONIC THROTTLE BODY FOR ON 8/30/2016. ON 10/10/2016 IT HAPPENED TWICE AGAIN AND FORD DEALER DID NOTHING BECAUSE THEY COULDN'T FIND ANYTHING WRONG ON IT. NOW IT IS OK, NOT SURE IF IT WILL HAPPEN LATER.

Steering
Filed Oct 14, 201697,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING SEIZED. THE DEALER STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Vehicle Speed Control
Filed Oct 12, 201685,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Power Train
Filed Oct 10, 201647,774 milesPA

TRANSMISSION - CENTER SUPPORT SNAP RING FAILURE AT 47,774 MILES ON VEHICLE. WHILE PARKED ATTEMPTING TO SHIFT FROM "PARK" TO "DRIVE" VERY LOUD CLUNKING SOUND UNDER VEHICLE AT SHIFTER/CENTER CONSOLE. VEHICLE WAS INSPECTED 8/2016 ALL FLUIDS TOPPED OFF AT DEALER. A FEW DAYS AGO HEARD LOUD CLUNKING SOUND - CHECKED TRANSMISSION FLUID "NONE" COMPLETELY EMPTY (NO LEAKING ON GROUND) FILLED TRANSMISSION FLUID - SAME SOUND - IMMEDIATELY TOOK TO DEALER. DEALER ADVISED CENTER SUPPORT SNAP RING FAILED - INSTRUCTED ME TO CALL FORD DIRECTLY REFERENCE "FORD SPECIAL SERVICE MESSAGE #22547" AS THIS IS A "KNOWN DEFECT WITH THIS VEHICLE". CALLED FORD DIRECTLY - CASE NUMBER WAS OPENED BUT NO OFFER TO ASSIST WITH TRANSMISSION REPLACEMENT. DEALER QUOTED $4,500 TO REPLACE TRANSMISSION $2,600 FOR REPAIR (REPAIR IS ONLY GUARANTEED FOR 2 YEARS) REPLACEMENT IS GUARANTEED FOR 3 YEARS. THANKS FOR NOTHING FORD!

Steering
Filed Oct 6, 2016167,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000. UPDATED 12/01/16*LJ

Steering
Filed Oct 4, 201660,000 milesMI

COMPLETE LOSS OF POWER STEERING 65 MILES PER HOUR I 94 DRY PAVEMENT

Structure › Body
Filed Oct 3, 201640,000 milesOH

HATCH COMES UP WHEN DRIVING

Power Train
Filed Sep 26, 2016115,000 milesFL

I WAS WITH MY DAUGHTER ON OUR WAY TO TAKE HER BACK TO COLLEGE. WHILE IN MOTION DRIVING WESTBOUND ON 595 (A MAJOR HWY) MY VEHICLE FELT TO HAVE SURGED AND LULLED, SURGED AND LULLED A FEW TIMES AS I ACCELERATED PULLING ON TO 595 (AN ENTRANCE WITH A SLIGHT INCLINE) I CONTINUED TO ACCELERATE TO SAFELY MERGE WITH TRAFFIC ON 595 W WITHIN MOMENTS THE LITTLE YELLOW/ORANGE "WRENCH" LIGHT ILLUMINATED ON MY DASH AND SUDDENLY I HAD NO CONTROL OVER MY ACCELERATION. MY VEHICLE DID NOT RESPOND TO MY APPLYING GAS AND I WATCHED THE SPEEDOMETER RAPIDLY DROP BEFORE MY EYES FROM 68 MPH TO 16 MPH AS I DID MY BEST TO CROSS OVER SEVERAL LANES IN FAST TRAFFIC TO AN EXIT FOR 95 N WHICH WAS FORTUNATELY THERE. MY VEHICLE "LIMPED" (IDENTICALLY AS OTHERS HAVE SHARED) AND I SAFELY PULLED OVER ONTO THE GRASS WHERE I WAITED THE NEXT 1.5 HOURS FOR THE TOW TRUCK TO TOW ME HOME AT 9:00 P.M. WHILE WAITING I BEGAN TROUBLE SHOOTING MY VEHICLES ISSUE BASED ON WHAT THE MANUAL HAD STATED AND WAS TERRIBLY DISAPPOINTED TO FIND ALL THE INFORMATION REGARDING THE ETC AND TO LEARN THAT MY VEHICLE WAS INDEED ONE OF THOSE WHICH WAS EXTENDED AND WITH THIS DEFECTIVE PART. I HAD NOT RECEIVED THE LETTER AND SO I WAS UNAWARE OF THE "RECALL THAT WASN'T..." IT WAS AN UNFORTUNATE EXPERIENCE AND NEEDLESS TO SAY I AM VERY DISAPPOINTED IN FORD'S LACK OF ACCOUNTABILITY. FROM WHAT I'VE READ THIS COULD HAVE BEEN MUCH WORSE. NOW I AM LEFT WITH HAVING TO GO TO THE DEALERSHIP AND HOPING THEY ADDRESS THE REAL ISSUE AT HAND AND BE ACCOUNTABLE

Vehicle Speed Control
Filed Sep 21, 2016TX

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE SERVICE VEHICLE SOON WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Fuel/Propulsion System
Filed Sep 20, 2016119,000 milesFL

CAP LESS FUEL SYSTEM INDICATES FAILURE ON WARNING SYSTEM. AFTER CONTINUING TO DRIVE ENGINE WARNING ELUMINATES.

Vehicle Speed Control
Filed Sep 14, 201658,000 milesTX

ALL OF A SUDDEN THE ENGINE STARTS TO REV UP WHEN I AM WAITING AT A TRAFFIC LIGHT OR DRIVING. IT SCARES ME THAT I PUSH ON THE BRAKE MORE AS I AM WAITING FOR TRAFFIC LIGHT TO CHANGE OR WHEN I AM DRIVING I TAKE MY FOOT OFF THE GAS PEDAL BECAUSE AM AFRAID OF GOING FASTER.

Vehicle Speed Control
Filed Sep 12, 201690,000 milesTX

GAS PEDAL BECOMES UNRESPONSIVE WITHOUT WARNING. BRAKES WORK BUT SHAKE CAR WHEN I TRY AND SLOW DOWN. CAR SEEMS OK AFTER TURNING ENGINE OFF AND BACK ON. I BOUGHT THIS 2010 ESCAPE PRE-OWNED IN 2013 AND THIS HAPPENED THE DAY WE GOT IT. DEALERSHIP REPLACED THE ELECTRONIC THROTTLE BODY AND IT HAS BEEN FINE UNTIL ABOUT A WEEK AGO WHEN SAME ISSUE HAS HAPPENED TWICE IN A WEEK. DEALERSHIP IS REPLACING THE ELECTRONIC THROTTLE BODY ONCE AGAIN FOR FREE. IT CONCERNS ME THAT THIS IS HAVING TO BE REPLACED A SECOND TIME. IF A MANUFACTURER IS AWARE OF A KNOWN SAFETY ISSUE LIKE THIS AND THEY REPLACE THE PART, I'M EXPECTING WHATEVER WAS INHERENTLY WRONG WITH THE PART CAUSING IT TO FAIL TO BE FIXED. NOW I'M WONDERING HOW LONG UNTIL IT HAS TO BE REPLACED AGAIN OR IF IT WILL GO OUT DURING HIGH TRAFFIC ON THE HIGHWAY PUTTING MY WIFE IN HARMS WAY WITHOUT ANY WAY TO CONTROL THE SPEED OF THE VEHICLE.

Steering
Filed Sep 12, 201653,000 milesVA

WHEN I WAS TAKEN A LEFT TURN, IN THE MIDDLE OF THAT TURN THE POWER STEERING WENT OUT. IT ALL MOST CAUSE A ACCIDENT. FORD HAD A RECALL ON A SOFTWARE UPGRADE LAST YEAR AN, BECAUSE I HAD THIS DONE THEY WILL NOT COVER ANY OF THE COST FOR REPAIRS.

Power Train
Filed Sep 8, 201663,000 milesWI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LOST POWER. THE WRENCH ICON INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE IGNITION WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Air BagsCrash2 injured
Filed Sep 7, 201688,000 milesNC

TAKATA RECALL / FORD DEFECTIVE PRODUCT LOW MILEAGE ESCAPE INVOLVED IN A FRONTAL CRASH AND REAR ENDED ANOTHER VEHICLE (2005 ACCURA) AND THE AIR BAG SYSTEM FAILED TO DEPLOY. $13,000 ESCAPE WAS TOTALED. THIS IS UNACCEPTABLE.

Electrical System
Filed Sep 7, 2016TX

THIS CAN HAPPEN ANY TIME THE ENGINE IS STOP, WHILE PARK AT HOME,SHOPPING ANY WHERE THE ENGINE IS STOP . TO START THE KEY IN INSERTED TO STEERING COLUMN OPENING AND IT WILL NOT ENGAGE PROPERLY AT TIMES IT TAKES TO MOVE BACK AND FORT THE KEY WHILE INSERTED AND IT WILL START, THIS IS HAPPENING MORE OFTEN NOW. TOOK THE ESCAPE TO GRAND PRAIRIE FORD TEXAS AND THEY SAID IT WAS THE STEERING COLUMN LOCK MODULE NEED TO BE REPLACE PLUS AN ALIGNMENT TOTAL FOR $787.65 UNDERSTAND THAT THE 2009 ESCAPE HAS THE SAME PROBLEM BUT FORD HAS ISSUED A RECALL ON IT BUT NOT THE 2010, THIS IS RATHER ABSURD SINCE THE KNOW THE PROBLEM. NOW I HAVE THE CHOICE TO REPAIR OR DRIVE UNTIL THE KEY NO LONGER WORKS, WHAT A CHOICE, I'M A WIDOWER , RETIRED AND LIVE ON SS, THANKS FORD.

Vehicle Speed Control
Filed Sep 2, 2016109,000 milesFL

*P2111 THROTTLE ACTUATOR CONTROL SYSTEM-STUCK OPEN* THE FIRST TIME IT HAPPENED I WAS PULLING ON TO THE HIGHWAY FROM A SIDE ROAD WHEN I WENT TO ACCELERATE MY CAR STARTED TO SHAKE AND JERK THEN LOST POWER. I WAS ABLE TO LIMP IT TO A SIDE STREET WHERE I TURNED IT OFF AND THEN TRIED TURNING IT BACK ON AGAIN, MY CAR WOULDN'T TURN OVER AT FIRST AND TOOK THREE TIMES BEFORE IT FINALLY CAM BACK ON WITH NO PROBLEMS AT ALL AND I TOOK IT BACK HOME WHERE IT STAYED TILL A FRIEND COULD COME LOOK AT IT. NOTHING WAS FOUND AT FIRST. THE SECOND TIME THIS HAPPENED I WAS DRIVING DOWN THE ROAD AND I STARTED TO LOSE POWER I WAS ABLE TO PULL INTO O'REILY'S WHERE THEY HOOKED IT UP TO THE COMPUTER AND CAME UP WITH THE CODE LISTED ABOVE.

Fuel/Propulsion System
Filed Sep 1, 201662,000 milesMO

CHECK ENGINE LIGHT HAS COME ON. DISPLAYS A ERROR CODE OF P2119. I HAVE BEEN TOLD THAT THIS IS A PROBLEM WITH THE ELECTRONIC THROTTLE ACTUATOR CONTROL VALVE. THE SYMBOL OF A WRENCH IS ALSO DISPLAYED.

Power Train
Filed Aug 23, 201683,000 milesFL

THE WRENCH LIGHT COMES ON. WHENEVER IT DOES CAR ALMOST GOES INTO A STALL OF SORTS AND AM UNABLE TO GO ABOVE 55 MPH ON HIGHWAY. I KNOW THERE WAS A SAFETY ISSUE WITH THIS BUT NO REAL RECALL THAT ENDED JULY 2015. THE WARRANTY EXTENDED FROM WHAT I HAVE READ. CAN I STILL GET THIS FIXED UNDER WARRANTY?

Power Train
Filed Aug 22, 2016170,000 milesSC

RECALL HAS EXPIRED ON MY SUV DUE TO IT BEING OVER 150,000 MILES. I DIDNT NOT RECIEVE A LETTER INDICATING THAT I NEEDED THIS UPDATE DONE TO MY CAR UNTIL AUG 19 2016 WHEN MY CAR STARTED TO LOOSE POWER WITH THE WRENCH SYMBOL BEING DISPLAYED ON THE DASH. I CALLED CUSTOMER SERVICE ON AUG 20 2016 AND SPOKE TO REPRESENTIVE THAT TOLD ME THAT MY CAR HAD A RECALL ON IT THAT I NEEDED TO HAVE DONE AND SAID THAT I HAD 10 YEARS FROM THE TIME THE CAR WAS MADE OR 150,000 MILES TO HAVE THE SERVICE COMPLETED. I DID TELL HIM THAT MY CAR WAS OVER THE 150,000 BUT HE TOLD ME THAT THE SERVICE COULD STILL BE DONE DUE TO IT BEING WITHIN THE 10 YEAR MARK AND THAT I SHOULD TAKE TO A FORD DEALERSHIP. SO ON AUG 21 2016 I HAD MY CAR TOWED TO THE FORD DEALERSHIP IN GREENVILLE SC WHERE NOW I AM BEING TOLD THAT THE SERIVE CAN NOT BE DONE BECAUSE I HAVE OVER 150,000 MILES. IT WILL COST ME $101.00 TO HAVE THEM CHECK IT PLUS THE AMOUNT TO REPAIR IT NOT TO MENTION I AM OUT OF THE MONEY IT COSTED ME TO HAVE IT TOWED TO THAT LOCATION. IF I HAD BEEN TOLD THE SERVICE COULD NOT BE DONE I WOULD NOT HAVE TAKEN IT THERE IN THE FIRST PLACE. I FEEL I SHOULD GET SOME KIND OF COMPENSATION SINCE I AM OUT OF MONEY AND NEVER EVEN RECIEVED THE RECALL LETTER. OH NOR HAVE I BEEN ABLE TO SPEAK TO A MANAGER FROM CUSTOMER SERVICE.

Electrical System
Filed Aug 16, 201680,000 milesTX

THE IGNITION SWITCH ON MY VEHICLE NO LONGER WORKS AND HAS TO BE REPLACED. THIS IS A RECALL FOR THE 2009 FORD ESCAPE BUT NOT THE 2010 AND FORD IS TELLING ME I HAVE TO PAY BETWEEN $500 AND $600 TO FIX SOMETHING THEY KNOW IF BROKEN. THE ADVISOR EVEN TOLD ME THAT FORD IS AWARE IT IS THE EXACT SAME PARTS IN THE 2009 AND 2010 THAT IS BROKEN BUT FORD WILL NOT ISSUE A RECALL UNTIL ENOUGH PEOPLE COMPLAIN ABOUT THE ISSUE. WHAT KIND OF CRAP IS THAT. SO I NOW HAVE A VEHICLE I AM STILL MAKING PAYMENTS ON BECAUSE I PURCHASED IT PREOWNED AND CANNOT DRIVE IT BECAUSE FORD HAS DEFECTIVE PARTS IN THE VEHICLE AND REFUSES TO OWN UP TO IT UNTIL ENOUGH PEOPLE COME FORWARD TO COMPLAIN ABOUT IT. I SPOKE WITH AN ADVISOR AT THE FIVE STAR FORD IN PLANO, TEXAS.

Fuel/Propulsion System
Filed Jul 29, 201649,700 milesFL

VEHICLE JERKED FORWARD AND YELLOW WRENCH LIGHT ILLUMINATED. I'M TOLD THIS IS A ELECTRONIC THROTTLE BODY MALFUNCTION DUE TO INTERNAL CONTAMINATION ON THE INTERNAL MOTOR CONTACTS. VEHICLE WAS IN MOTION AT TIME. FORD SENT ME TWO LETTERS ON THIS SUBJECT BUT REFUSES TO FIX IT UNLESS THEY CAN SEE CODE. CODE IS ERASED WHEN ENGINE SHUT OFF ACCORDING TO FORD.

Fuel/Propulsion System
Filed Jul 29, 201647,000 milesNM

WHEN WE USE THE MAX A/C IT RECIRCULATES AND YOU CAN SMELL VERY HEAVY GAS. WHEN YOU TURN IT TO REGULAR A/C THE SMELL GOES AWAY. IT IS HORRIBLE.

Steering
Filed Jul 27, 2016MI

TAKATA RECALL

Electrical System
Filed Jul 27, 201615 milesPA

MY 2010 FORD ESCAPE HAS A MISFIRE BETWEEN THE STEERING OR IGNITION COLUMN AND THE ELECTRICAL SYSTEM, THE CAR RIDES VERY ROUGH AND HAS LOST POWER STEERING DURING DRIVING ON A HIGHWAY, BROUGHT INTO FORD DEALERSHIP AND THEY SAID NO RECALL FOR THE PARTS NEEDED TO REPAIR, I READ THENHTSA REPORTS AND READ ALL THE FACTS THAT HAPPENED TO MY CAR IT SAID IT IS THE CONTROL MODULE AND INSTRUMENT CLUSTER MODULE.. BUT DEALERSHIP SAID NO RECALL.

Vehicle Speed Control
Filed Jul 25, 201655,000 milesOK

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO LIMP HOME MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT MANUALLY REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED

Steering
Filed Jul 25, 2016100,000 milesCO

A RECALL WAS ISSUED IN 2014 FOR THE POWER STEERING. I TOOK MY VEHICLE TO THE DEALER AND THE "FIXED" THE RECALL IN OCT OF 2014. TODAY THE POWER STEERING FAILED WHILE MY HUSBAND WAS DRIVING THE CAR. HE WAS ALSO MAKING A TURN IN A BUSY INTERSECTION. HAD I BEEN DRIVING, I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR WITH MANUAL STEERING AND MAY HAVE CAUSED AN ACCIDENT. I HAVE PUT LESS THAN 20K MILES ON THE CAR SINCE THE "FIX" BUT I AM OUTSIDE THE 2 YEAR OR 12,000 MILE WARRANTY PERIOD FOR THE RECALL. IT TAKES MY ABOUT 30 SECONDS TO FIND OTHERS ON FORUMS THAT THIS EXACT SAME THING HAS HAPPENED TO. I DON'T THINK A SOFTWARE FIX (WHICH IS WHAT WAS DONE) WAS THE APPROPRIATE FIX FOR A DETERMINED FAULTY PART, THE TORQUE SENSOR. FORD NEEDS TO DO THE RIGHT THING AND RECALL THE PART AND NOT TAKE THE EASY WAY OUT AND DO A SOFTWARE UPDATE.

Unknown or Other
Filed Jul 16, 201689,000 milesNY

CORROSION OF HATCHBACK BRACKETS.I HAVE OWNENED MY ESCAPE FOR 2 YRS AND NOTICED THE CORROSION OF THESE BRACKETS.I WAS RETURNING HOME FROM SHOPPING AND WENT TO OPEN THE GLASS PORTION OF THE HATCHBACK WHEN THE HINGES BROKE OFF DUE TO THE CORROSION OVER THE YEARS.THE ONLY THING I CAN THINK ABOUT IS WHAT IF THIS WOULD HAVE HAPPENED WHILE I WAS ON AN INTERSTATE,NOT A GOOD ENDING. I HAVE CHECKED OTHER WEBSITES AND THIS IS A VERY COMMON PROBLEM WITH THESE VEICHLES.I HAVE EVEN NOTICED THIS PROBLEM IN SHOPPING PARKING LOTS AND OTHER FORD ESCAPES ON THE ROAD.PLEASE ADVISE WHAT TO DO THIS IS A VERY SERIOUS PROBLEM AS WELL AS DANGEROUS.

Fuel/Propulsion System
Filed Jul 11, 2016NY

FUEL INLET LIGHT IS ON. THIS IS A MAJOR PROBLEM WITH FORD. I NEED IT FIXED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Escape → · Every Escape year → · How the figures are calculated →