Page 13 of 42 · complaints 601–650 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel/Propulsion System
Filed Jun 2, 2017HI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE WINWARD FORD DEALER INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: CAS12249556. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed May 31, 2017190,000 milesIN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO GURLEY LEEP FORD MOTOR DEALER, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE CONTACT THEN TOOK THE VEHICLE TO GATE CHEVY WORLD DEALER IN MISHAWAKA, IN WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. IN 2014, THE VEHICLE WAS SERVICED PER A NHTSA CAMPAIGN AT GURLEY LEEP FORD MOTOR DEALER, BEND, IN. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED NO PARTS WERE REPLACED THE DEALER SIMPLY PERFORMED A SOFTWARE UPDATE. *JS

Steering
Filed May 25, 2017135,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING ABILITY FAILED. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE STEERING WHEEL SHOOK AND BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TIFFANY FORD DEALER (HOLLISTER, CALIFORNIA 831-637-4461) IN 2014 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE RECALL REQUIRED AN INSPECTION AND THE PART TO BE REPLACED IF THE VEHICLE EXHIBITED THE FAILURE; HOWEVER, THE CONTACT'S VEHICLE DID NOT EXHIBIT THE FAILURE AT THE TIME OF INSPECTION. THE VEHICLE WAS TOWED BACK TO TIFFANY FORD FOR DIAGNOSTIC TESTING, WHICH CONFIRMED THAT THE POWER STEERING ASSIST FAILED AND THAT THE VEHICLE WAS EXHIBITING THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER DENIED ASSISTING WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 07/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Unknown or Other
Filed May 19, 2017IL

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-777. *SMD UPDATED 05/19/2017*JS UPDATED 08/14/2017*JS

Service Brakes
Filed May 16, 2017100,000 milesWV

I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

Fuel/Propulsion System
Filed May 9, 2017150,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTED A STRONG FUEL ODOR AND SAW FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD CRACKED AND NEEDED TO BE REPLACED. THE DEALER ALSO PROVIDED A LOANER VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST WITH THE COST OF THE REPAIR. THE FAILURE LATER RECURRED. THE VEHICLE WAS AGAIN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE HAD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT SEE ANY FUEL LEAKAGE IN THE PICTURES THAT THE DEALER SENT. THE MANUFACTURER FURTHER STATED THAT ALTHOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE), THE CONTACT SHOULD PAY OUT OF POCKET FOR ANY REPAIRS AND THEN REQUEST REIMBURSEMENT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 3, 201710 milesAZ

WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

Electrical System
Filed May 1, 2017113,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE TECHNICIAN WAS STILL WORKING ON THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

Steering
Filed Apr 26, 2017170,000 milesLA

WAS DRIVING ON THE INTERSTATE WHEN A POWER STEERING SENSOR LIT UP. MIKE AT FORD IS TELLING US THE RECALL WAS DONE ON THIS VEHICLE IN AUGUST OF 2014, BY THE PREVIOUS OWNER. THEREFORE, FORD IS NOT LIABLE, THOUGH IT IS THE SAME PROBLEM. WE HAVE HAD TWO OTHER MECHANICS LOOK AT IT. BOTH HAVE SAID, THERE ARE NUMEROUS COMPLAINTS WITH THE SAME THING.

Engine
Filed Apr 24, 201761,100 milesFL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/17*LJ *JS UPDATED 9/27/18*JB

Structure › Body
Filed Apr 20, 2017MI

MY CAR IS RUSTING UNDERNEATH THE WHEEL SUSPENSION. THE DEALER IS TRYING TO MAKE ME PAY NEARLY $800.00 TO CLEAR UP THE RUST. THE PAINT IS ALSO BEGINNING TO PEEL OFF THE WHOLE SIDE OF THE CAR.THE TOP MOLDING IS COMING OFF THE TOP OF THE CAR. MY TRUCK WAS DEFECTIVE AND WOULD NOT OPEN. I PAID $140.00 TO REPAIR. I PAID FOR A NOISE IN THE REAR OF THE CAR WHILE THE CAR WAS UNDER WARRANTY OF $454.00. I HAD TO PAY FOR POWER TRAIN DEDUCTIBLE EVEN THOUGH IT WAS A RECALL ITEM. THE DASH MALFUNCTIONED AND THE LIGHTS WENT OUT AND I HAD TO PAY DEALER $100.00. ALL CHARGES WERE INCURRED AT TAYLOR FORD. THE AIR CONDITION WENT OUT LAST YEAR. THE TOP MOLDING IS COMING OFF. I BOUGHT THE CAR IN SUMMER 2013 WITH A FULL FACTORY WARRANTY. THE TRUNK GOT STUCK AND WOULD NOT OPEN IN JANUARY 2017.

Fuel/Propulsion System
Filed Apr 20, 201765,000 milesCA

EVERYONE WE FILL UP THE FUEL TANK THE CAR FILLLS UP WITH GAS FUMES MAKING ANYONE IN THE CAR NAUSEOUS. THIS HAS BEEN GOING ON FOR ABOUT 2 YEARS AND I HAVE TAKEN THE VEHICLE TO THE DEALERAHIP AT LEAST 3 TIMES BEFORE THE RECALL AND I HAVE TAKEN IT ONCE MORE SINCE THE RECALL BUT ALL I AM TOLD IS THAT THEY DONT HAVE ANY FIX FOR IT YET. THIS IS A DANGER TO ME AND MY KIDS AND THIS NEED TO BE FIXED IMMEDIATELY.

Steering
Filed Apr 11, 2017105,000 milesMI

TORQUE SENSOR FOR STEERING CONTROL MALFUNCTIONING. STEERING WHEEL MOVING ON IT'S OWN WHEN STOPPED AND MOVING. WHEN GOING DOWN HIGHWAY AT HIGH SPEED, CAN FEEL SUDDEN JERK OF WHEEL SIDE TO SIDE.

Unknown or Other
Filed Apr 10, 2017109,712 milesIN

I WAS DRIVING AND THE LIFT GATE SHATTERED.

Latches/Locks/Linkages
Filed Apr 7, 201785,000 milesMA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SECURED TRUNK SUDDENLY OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRUNK LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Fuel/Propulsion System
Filed Apr 6, 2017IA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Vehicle Speed Control
Filed Mar 30, 201785,500 milesCT

NO RESPONSE FROM ACCELERATOR PEDAL. TURN OFF CAR AFTER SEVERAL MINUTES THEN RESTARTED OK.

Fuel/Propulsion System
Filed Mar 29, 2017OR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED AS OF MAY 3, 2017 SHE STILL WAS NOT CONTACTED. UPDATED 06/02/2017 *JS

Fuel/Propulsion System
Filed Mar 29, 2017OR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Mar 17, 2017PA

TL* THE CONTACTS OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 13, 201766,000 milesMI

CAR KEEPS SHUTTING DOWN ON ME BOUGHT THE CAR WITH 65000FROM WHAT I'M READING FORD SHOULD BE FIXING THIS PROBLEM.

Service Brakes
Filed Mar 7, 201764,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND LOST POWER ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL STALLED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,000.

Steering
Filed Mar 7, 201737,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Steering
Filed Mar 6, 201785,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING COLUMN STARTED TO VIBRATE. THE NEXT DAY, AFTER STARTING THE ENGINE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed Mar 5, 2017127,000 milesMN

BEEN HAVING INTERMITTENT STARTS AND ALL MY GAUGES GO OFF. TO BE ABLE TO START WHEN IT DOESN'T WANT TO I HAVE TO HIT THE LOWER LEFT SIDE OF THE STEERING COLUMN AND I HAVE TO DO THE SAME THING WHEN ALL MY GAUGES GO OFF.

Steering
Filed Mar 3, 2017152,000 milesOH

I RECEIVED A RECALL LETTER FOR MY 2010 ESCAPE CONCERNING THE ELECTRICAL POWER STEERING SYSTEM. WHEN THE CAR WAS TAKEN TO THE DEALER THERE WERE NO CODES BUT THEY "REPROGRAMMED" THE SENSOR. NOW TWO YEARS LATER THE TORQUE SENSOR HAS GONE BAD CAUSE THE POWER STEERING TO STOP WORK WHILE DRIVING. WHEN I GO BACK TO THE DEALER THEY SAY THEY WONT DO ANYTHING SINCE IT WAS REPROGRAMMED ALREADY. THE SAFETY ISSUE STILL EXIST.

Fuel/Propulsion System
Filed Feb 28, 201725,191 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED FUEL AND SAW A PUDDLE OF FUEL UNDERNEATH THE REAR MIDDLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD LEAKED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 25,191. UPDATED 05/04/17*LJ

Fuel/Propulsion System
Filed Feb 24, 201760,000 milesMA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL FUEL ODOR. UPON INSPECTION, THE CONTACT NOTICED A PUDDLE OF FUEL NEAR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Steering
Filed Feb 24, 2017176,000 milesNY

STEERING WHEEL VIBRATES AND ENTIRE CAR SHAKES WHEN STOPPED OR MOVING. SOMETIMES YOU CAN REDUCE THE SEVERITY OF IT BY APPLYING A SLIGHT TURN OF THE WHEEL, BUT EVEN THEN IT OFTEN STARTS AGAIN. IT EVEN OCCURS AT HIGHWAY SPEED AND IS VERY DISTRACTING.

Steering
Filed Feb 20, 2017175,000 milesNY

THE POWER STEERING FAILED WITH OUT NOTICE ON MY WIFE AND CAUSED HER TO LOSE CONTROL ENTERING OUR DRIVEWAY. SHE DROVE INTO THE MAILBOX AND FRONT DITCH. I PULLED THE SUV OUT AND WE TOOK THE VEHICLE TO THE LOCAL FORD DEALER DUE TO THIS CONCERN AND RECALL 14V284000. THE STEERING UNIT HAD FAILED AS CLAIMED IN THE RECALL ISSUED BY FORD, HOWEVER THEY CLAIM SINCE IT WAS CHECKED A YEAR AND A HALF OK IT IS NO LONGER COVERED. THIS IS THE RECALLED PART THAT FAILED AND IT WAS NEVER REPLACED JUST CHECKED. THEY ARE TRYING TO CHARGE ME $800 FOR THE TORQUE SENSOR WHICH FAILED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED FREE OF CHARGE. UPDATED 05/26/2017 *JS

Steering
Filed Feb 16, 2017104,060 milesFL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ALSO BROUGHT TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND HOUSING WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,060.

Fuel/Propulsion System
Filed Feb 15, 201790,350 milesAR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL INDICATORS ILLUMINATED AFTER THE VEHICLE STALLED. IN ADDITION, THE CONTACT DETECTED A FUEL ODOR IN AND AROUND THE VEHICLE. WHEN FILLING THE FUEL TANK, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,350. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Feb 13, 2017117,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A PUDDLE OF FUEL COMING FROM THE VEHICLE. EARLIER THAT DAY, THE CONTACT FILLED THE VEHICLE WITH FUEL. THE DEALER STATED THAT THE RECALL WAS RELATED TO FUEL LEAKING FROM A DIFFERENT PART OF THE VEHICLE AND THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE FUEL PUMP ASSEMBLY TO REMEDY THE FUEL LEAK. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 117,000.

Steering
Filed Feb 10, 2017107,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SHOOK AND THERE WAS NO STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TORQUE STEERING SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE TWO YEARS AGO WITH A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Fuel/Propulsion System
Filed Feb 4, 2017116,000 milesFL

TAKATA RECALL AFTER FUELING THE VEHICLE, THE "CHECK ENGINE LIGHT" ILLUMINATED. THE VEHICLE THEN STALLED AND JERKED AFTER CRANKING THE ENGINE AND STALLED OUT WHILE STILL. AFTER DIAGNOSING THE ISSUE, IT WAS CITED THE CAR HAS A "GROSS VACUUM LEAK" INDICATING THAT THE "EASY FUEL" GAS FLAP IS NOT SHUTTING PROPERLY. THIS SEEMS TO BE AN ISSUE FOR MOST FORD ESCAPE OWNERS AND EVEN OTHER FORD OWNERS THAT HAVE THE "EASY FUEL" SYSTEM. THE SUGGESTED SOLUTION BY MOST DEALERS AND TECHNICIANS IS TO EVENTUALLY REPLACE THE FUEL FILL PUMP, HOWEVER THE REPAIR SEEMS TO BE PRETTY COSTLY FOR AN ISSUE IMPACTING OWNERS BASED ON A FAULTY "EASY FUEL" SYSTEM.

Steering
Filed Jan 31, 2017146,000 milesCA

I WAS DRIVING ON THE FREEWAY AND MY STEERING WHEEL FROZE, I WAS NOT ABLE TO MOVE IT. IT WAS THE SCARIEST THING. THERE WAS AN IMMEDIATE DING IN MY CAR AND IT SAID POWER STEERING ASSIST FAULT, OR SIMILAR. I WAS ABLE TO GET TO WORK (THANK GOODNESS) AND CALLED THE FORD DEALERSHIP, I CALLED MY INSURANCE COMPANY AND HAD IT TOWED TO THEM BECAUSE THE STEERING WHEEL WAS SO HARD TO TURN, I WAS AFRAID I WOULD NOT BE ABLE TO TURN LEFT OR RIGHT. I DO NOT KNOW IF THEY WILL HONOR RECALLS FROM READING NUMEROUS ISSUES WITH RESPONSES I HAVE READ, THEY ARE NO LONGER HONORING THEM. I AM A 2ND OWNER OF THE CAR AND DID NOT KNOW ANYTHING ABOUT THIS. THIS SHOULD BE AN ONGOING RECALL, THIS WAS VERY SCARY AND IF MY KIDS WERE IN THE CAR... THIS IS A HUGE SAFETY ISSUE... WITHOUT WARNING IT GOES OUT? THIS COULD HAVE ENDED A LOT WORSE. *TR

Steering
Filed Jan 27, 201790,000 milesMI

A FEW WEEKS AGO I BEGAN NOTICING THAT MY STEERING WHEEL WOULD VIBRATE (REALLY MORE OF A JERKING BACK AND FORTH MOTION) WHILE THE CAR WAS IDLING. SOON IT WAS DOING IT EVERY TIME THE CAR SLOWED OR STOPPED. NOW I CAN FEEL THE JERKING OF THE WHEEL EVEN WHILE DRIVING. I TOOK THE CAR IN TO A FIRESTONE FOR SERVICE WHO TOLD ME THAT THIS WAS PART OF A FORD RECALL (14-S05) AND THAT I NEEDED TO TAKE IT TO A FORD DEALERSHIP. THE FORD DEALERSHIP IS TELLING ME THAT THE RECALL IS CLOSED AND THAT I NEED TO PAY $1000 FOR A NEW STEERING COLUMN. I CALLED FORD WHO SAID THAT THERE IS NOTHING THEY CAN DO. THIS IS A MAJOR SAFETY ISSUE AS THE POWER STEERING CAN COMPLETELY GO OUT (WHICH THEY KNOW). MANY OTHERS HAVE HAD ISSUES GETTING FORD TO HONOR THE RECALL AND FIX THEIR STEERING COLUMN. *TR

Steering
Filed Jan 23, 201786,456 milesCO

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO INDEPENDENTLY VEER TO THE RIGHT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL STARTED TO SHAKE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORCH SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,456. *TR

Structure › Body
Filed Jan 19, 201760,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE ROOF RACK, WHICH CAUSED RUST. THE DEALER DIAGNOSED THAT THE ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Steering
Filed Jan 17, 2017140,000 milesCT

IN JULY 2014, FORD ISSUED A RECALL (14S05/NHTSA RECALL 14V-284) FOR DEFECTIVE TORQUE SENSORS (FOR POWER STEERING). MY VEHICLE WAS RECALLED. FORD HAD AN OPTION OF RE-PROGRAMMING OR REPLACING THE PART. ALTHOUGH I WASN'T EXPERIENCING A PROBLEM AT THE TIME, FORD REPROGRAMMED MY VEHICLE IN JULY 2014. BUT IN JAN. 2017, THE DEFECTIVE PART FAILED AND THE POWER STEERING WAS LOST WHILE DRIVING ON A LOCAL STREET.. I HAD TO REPLACE THE TORQUE SENSOR AT THE FORD SERVICE DEALER IN PUTNAM, CT AT A COST OF OVER $500. I ENDED UP PAYING TO REPLACE AN ADMITTEDLY DEFECTIVE PART WHICH SHOULD HAVE BEEN THE RESPONSIBILITY OF FORD. I BELIEVE THE RE-PROGRAMMING DID NOT ADDRESS THE ISSUE AND THAT THE DEFECTIVE PART SHOULD HAVE BEEN REPLACED. *TR

Vehicle Speed Control
Filed Jan 17, 2017CA

HAD TO HAVE THROTTLE BODY REPLACE FOR SECOND TIME FIRST TIME IN DECEMBER 1 2015 SAME ISSUE OCCURRED JANUARY 13 2017 FIRST TIME PAID NOTHING BUT THAT WAS AFTER ME HAVING TO INFORM THEM OF THE 13N03 CUSTOMERS SATISFACTION FROM FORD. THIS TIME HAD TO PAY 100 DOLLARS AS THEY CALL IT DEDUCTIBLE THIS CAR IS A 2010 HAS LESS THAN 60,000 MILE ON ITS THIRD THROTTLE BODY . WELL MY COMPLAINT IS IF ITS THE SAME ISSUE TWICE WHY AM I HAVING TO PAY FOR IT AT ALL . BOTH TIMES THIS HAPPENED WAS LIGHT CITY TRAFFIC AND BOTH TIMES WHEN MY WIFE WAS ON THE WAY TO PICK UP OUR CHILDREN FROM SCHOOL AND WHILE TRAVELING UNDER 40 MPH I WANT MY FAMILY SAFE GOD FORBID IT HAPPEN ON FREEWAY FAR FROM HOME PLEASE PLEASE RESOLVE BOTH ISSUES THANK YOU *TR

Fuel System, Gasoline
Filed Jan 12, 2017TX

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 16V-777 FUEL DELIVERY MODULE. *LD THE CONSUMER STATED THE DEALER DID NOT HAVE THE PARTS NECESSARY TO PERFORM THE RECALL. *JS

Fuel/Propulsion System
Filed Jan 9, 2017IL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jan 5, 2017TN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jan 5, 2017105,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE POWER STEERING ASSIST WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Power Train
Filed Jan 2, 201763,050 milesMI

DESPITE HAVING THE THROTTLE BODY REPLACED, THE VEHICLE STILL SUFFERS FROM MINOR POWER SURGES AND HAS STALLED AT HIGHWAY SPEEDS SEVERAL TIMES. THESE HAPPEN SO RANDOMLY THAT IT IS DIFFICULT TO PREDICT WHEN THIS MIGHT HAPPEN. *TR

Visibility › Glass, Side/RearCrash1 injured
Filed Dec 31, 201665,000 milesNJ

I SENT THIS EMAIL TO FORD IN SEPTEMBER 2014 I WAS IN AN AUTO ACCIDENT WHERE BY ANOTHER VEHICLE HIT A DEER WHICH LANDED ON THE DRIVER SIDE WINDOW WHICH SHATTERED INTO THOUSANDS OF TINY SHARDS OF GLASS. FOR OVER 2 YEARS, I HAVE BEING DEALING WITH THOUSANDS OF TINY SHARDS EMBEDDED THROUGH OUT MY BODY (FACE, LIPS, HANDS, ARMS, LEGS, NECK, CHEST) WHICH OVER TIME ARE WORKING THEIR WAY OUT. IT IS VERY PAINFUL AND LEAVING SCARS AND DISRUPTING MY SLEEP ON A REGULAR BASIS. WHEN THE VEHICLE WAS REPAIRED, I TURNED ON THE HEAT FOR THE FIRST TIME AND HUNDREDS OF SHARDS OF GLASS BLEW OUT THE HEATER VENTS. MY VEHICLE VIN NUMBER IS [XXX]. I THINK YOU SHOULD TEST THE WINDSHIELDS OF SIMILAR CARS FROM THAT LOT TO MAKE SURE THE SAFETY GLASS WAS PROPERLY KILNED OR WHATEVER TREATMENT PROCESS SO THAT OTHERS DO NOT POTENTIALLY EXPERIENCE THE SAME INCIDENT. I QUESTION ALSO IF THE IMPACT EXPLODED THE GLASS IN A SIMILAR WAY THE REAR WINDOW HATCH GLASS THAT IS FREQUENTLY FOUND ON-LINE AND IF THE MANUFACTURER OF THE WINDSHIELDS HAD SOME TYPE OF QUALITY CONTROL ISSUE. AT A LOST OF WORDS GIVEN THIS IS THE SECOND EMAIL I AM SENDING TO YOUR CORPORATION REGARDING THIS INCIDENT. I CAN BE REACHED AT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed Dec 30, 2016130,000 milesOH

THE VEHICLE WAS PARKED IN A DRIVEWAY ON A FAIRLY COLD DAY (TEMPERATURES IN THE LOW 30S). AFTER LOADING THE REAR OF THE VEHICLE AND UPON CLOSING THE LIFTGATE, THE REAR WINDOW SHATTERED. PRIOR TO THIS HAPPENING, THERE WERE NO SIGNS OF A CHIPPED/DAMAGED WINDOW. THE LIFTGATE WAS NOT SLAMMED HARDER THAN USUAL AND THERE WERE NO ITEMS BLOCKING IT FROM CLOSING.

Fuel/Propulsion System
Filed Dec 30, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 28, 201670,000 milesTX

I HAD MY CAR PROGRAMMING UPDATED AND JUST RECENTLY, MY POWER STEERING WENT COMPLETELY OUT WHICH IS CAUSING ME TO NEED MY WHOLE STEERING COLUMN REPLACED. I CONTACTED FORD, HOWEVER, THEY STATED SINCE THEY "CLOSED" RECALL 14S05, THEY WOULD NOT COVER THE DAMAGES. MY CAR HAS BEEN IN THE SHOP FOR A WEEK NOW AS I BATTLE WITH FORD. FORD AND STERLING MCCALL ARE RUDE AND WILL NEED ASSIST WITH THIS ISSUE AS THE RECALL REPAIR HAS FAILED THE 1ST TIME AND NOW THE POWER STEERING WILL NEED TO BE REPLACED. I WAS IN MOTION WITH MY 6 MONTH OLD DAUGHTER WHEN THE STEERING WHEN OUT, BUT LUCKILY WE WERE ABLE TO AVOID AN ACCIDENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Escape → · Every Escape year → · How the figures are calculated →