Page 8 of 21 · complaints 351–400 of 1,027

2002 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Unknown or OtherFire
Filed Dec 6, 2010WA

2002 FORD ESCAPE XLT CAUGHT FIRE WHILE PARKED. VEHICLE WAS TOTALED. *KB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Nov 23, 201096,000 milesTN

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS PARKED AND THEN SHUT OFF WHEN HE NOTICED THAT THE WIRING HARNESS FOR THE ABS BRAKE MODULE WAS MELTING. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. AN AUTHORIZED DEALER WAS NOTIFIED AND WAS ALSO INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000, SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Nov 16, 201090,900 milesIN

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING THE CONTACT SMELLED SMOKE, AND NOTICED THAT THE SMOKE INITIATED UNDER THE HOOD. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ABS MODULE WAS BURNED. THE DEALER WAS CONTACTED AND STATED THAT THE VIN WASN'T INCLUDED IN RECALL 07V156000 SERVICE BRAKES, HYDRAULIC: ANTI-LOCK, CONTROL UNIT/MODULE. THE MANUFACTURER WILL BE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,900.

Structure › Frame and Members
Filed Oct 27, 201076,000 milesPA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHERE THE DEALER LOCATED SEVERE CORROSION AT THE VEHICLE UNDER-BODY, MUFFLER AND DIFFERENTIAL SYSTEM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY THEREFORE THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 76,000. UPDATED 01/06/11. *LJ UPDATED 02/07/11

Electrical SystemFire
Filed Oct 26, 2010108,000 milesWA

2002 FORD ESCAPE COLD PARKED, KEY-OFF VEHICLE FIRE - TOTAL LOSS UNINSURED AND FORD SO FAR HAS REFUSED COMPENSATION. *TR

Power Train › Automatic Transmission
Filed Oct 26, 2010130,000 milesTN

THIS COMPLAINT IS TO REGARDING FORD MOTOR COMPANY AND THE CD4E AUTOMATIC TRANSMISSION. THIS IS BY FAR THE WORST TRANSMISSION EVER BUILT. I HAVE A FORD ESCAPE AND A MAZDA 626 AND BOTH HAVE NEEDED THE TRANSMISSION REBUILT THIS YEAR. THE FORD 4 TIMES BEFORE IT WOULD WORK RIGHT. I WISH THAT THE GOVERNMENT WOULD NOT LET AUTO MANUFACTURERS BUILT DEFECTIVE VEHICLES AND PARTS AND MAKE THEM OWN UP TO IT IF THEY DO. I WONDER HOW MANY THOUSANDS OF DOLLARS CONSUMERS HAVE HAD TO LAY OUT TO FIX THESE HORRIBLE TRANSMISSIONS. *TR

Structure › Frame and Members
Filed Oct 14, 2010120,000 milesMA

THE STRAPS WHICH HOLD UP THE GAS TANK ON MY 2002 FORD ESCAPE ARE RUSTED AND HAVE SNAPPED IN HALF DUE TO SEVERE CORROSION. THE FRONT STRAP IS JUST HANGING THERE. FORD SAID THERE IS NO RECALL. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 29, 2010102,000 milesWV

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN HE WENT TO GET IN THE VEHICLE, HE SMELLED AN ODOR OF BURNING PLASTIC. WHEN HE STARTED THE VEHICLE, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 07V156000 (ABS CONTROL UNIT MODULE). THE WIRING HARNESS CONNECTOR WAS EXAMING AND A LUBRICANT WAS INJECTED AT THAT TIME. THE CONTACT DID NOT HAD NO FAILURES WITH THE VEHICLE UNTIL AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO IDENTIFIED THE FAILURE AND STATED THAT THE REPAIR EXPENSES WOULD HAVE TO BE PAID AT THE OWNER'S EXPENSE. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000.

Power Train › Automatic Transmission
Filed Sep 28, 2010157,000 milesFL

PURCHASED VEHICLE WAS USED AROUND TOWN FOR 4 DAYS ON THE FORTH DAY DROVE ON HWY WAY AT 65 MPH THE OVERDRIVE LIGHT CAME ON FLASHING CAR FAILED TO SHIFT OUT OF GEAR. PULLED OFF ROAD TURNED OFF. FOUND CAR LEAKING AUTOMATIC TRANSMISSION FLUID AND WOULD NO LONGER GO INTO GEAR ONCE IT HAD BEEN SHUT OFF. IS CURRENTLY AT TRANSMISSION SHOP THE ARE ATTEMPTING TO FIND WHAT THE ISSUE IS. VEHICLE IS A 2002 FORD ESCAPE. *TR

Air Bags › Frontal
Filed Sep 23, 201050,000 milesMA

MY WIFE'S 02 FORD ESCAPE (WITH LESS THAN 50K MILES) JUST HAD ONE OF THE GAS TANK STRAPS BREAK DUE TO CORROSION. MAJOR FIRE/SAFETY HAZARD IF THE GAS TANK HITS THE GROUND. VERY SIMILAR ISSUE KNOWN WITH F150. THE DEALER IS CHARGING US $1K TO FIX!!! THIS SAME CAR IS ALSO IN THE SHOP EVERY OTHER MONTH FOR A FAULTY AIRBAG SWITCH/RELAY THAT WE'VE SPENT HUNDREDS OF DOLLARS TO FIX. THE FORD MOTOR COMPANY MAKES ME SICK! WHY IS IT SO HARD FOR THESE GUYS TO DO THE RIGHT THING? IT BLOWS MY MIND. *TR

Engine and Engine CoolingFire
Filed Sep 20, 2010134,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR EMITTING FROM THE VEHICLE. THE CRUISE CONTROL, ABS AND CHECK ENGINE WARNING LIGHTS SUDDENLY ILLUMINATED AS SMOKE BEGIN EMITTING FROM THE FRONT END OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THE VEHICLE WAS ON FIRE AS FLAMES POURED FROM UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BUT INDEPENDENTLY RE-IGNITED . THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT BEEN DRIVEN SINCE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 134,000.

Engine and Engine Cooling
Filed Sep 10, 201070,000 milesSC

WHILE STARTING THE ENGINE AFTER OVERNIGHT PARKING, A LOUD EXPLOSION WAS HEARD AND WHITE SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE IGNITION WAS IMMEDIATELY TURNED OFF. EXAMINATION OF THE ENGINE REVEALED A DAMAGED DECORATIVE COVER OVER THE INTAKE MANIFOLD AND SHATTERED INTAKE MANIFOLDS. TWO SPARK COILS WERE LATER FOUND TO BE DAMAGED BY THE EXPLOSION. THE HEADS WERE RECONDITIONED AS IGNITION LEAKAGE THRU THE UNSEATED VALVES WAS A FACTOR CONTRIBUTING TO THE IGNITION OF THE RESIDUAL GASES IN THE INTAKE MANIFOLD. SECONDARY CONTRIBUTION WAS THE ORIGINAL INTAKE MANIFOLD WAS OF AN OLD STYLE AND NOT CAPABLE OF WITHSTANDING THE BACKFIRE FORCE. A NEW, MODIFIED COMPOSITE INTAKE MANIFOLD WAS AVAILABLE BUT NOT ON A RECALL. *TR

Power Train › Automatic Transmission
Filed Sep 9, 2010104,000 milesMD

TRANSMISSION FAILURE AT 104,000 MILES. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipFire
Filed Sep 8, 2010150,000 milesIL

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD THE ALARM, LOOKED UNDER THE HOOD AND SAW A FIRE IN THE ABS AREA. THE MECHANIC DIAGNOSIS LOCATED THE FAILURE AS THE ABS WIRING HARNESS. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.

Air Bags
Filed Aug 30, 201094,959 milesMA

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG LIGHT STAYED ILLUMINATED AND WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE VEHICLE BUT THE LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,959.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 17, 2010200,130 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC WHEN HE AS ADVISED THAT THE ABS NEEDED REPLACING. THE CONTACT STATED THE ABS WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, AND FURTHER REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,130.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 16, 2010145,000 milesMO

RECALL ON 2002 FORD ESCAPE FOR THE ANTI-LOCK BRAKE RECALL NUMBER 07V-156 I HAD THIS RECALL DONE AT LONG FORD IN EUREKA, MO. OCTOBER 13, 2008. ON AUGUST 7, 2010 THE WIRE BURNT ON THIS AND WAS TAKEN TO A REPAIR SHOP WHERE THEY HAD TO REPLACE THE MODULE. FORD SAID THAT THEY HAD ALREADY FULFILLED THEIR OBLIGATION AND WOULD NOT FIX THE PROBLEM. THE CONSUMER STATED THE VEHICLE STARTED SMOKING. UPDATED IVOQ 09./08/10*JB *TR

Power Train › Automatic Transmission
Filed Aug 16, 201074,000 milesNC

MY 2002 FORD ESCAPE HAD TO HAVE A TRANSMISSION REPLACED. AT 74,000 MILES IT WAS BLOWN. I HAD IT TOWED TO A REPAIR SHOP AND ASKED FOR HIS OPINION. IT WAS BLOWN. HE CALLED ABOUT A REPLACEMENT AND WAS TOLD THE DEALER KEPT MANY REPLACEMENTS FOR 2002 ESCAPES BECAUSE OF FAILURES. I BOUGHT FORD BECAUSE I ALWAYS LOVED AND BOUGHT FORDS. BUT 3,3300.00 LATER, FORD HAS A PROBLEM. THE CAR RUNS BETTER NOW AND EVEN GETS 5 MILES PER GALLON BETTER ON GAS. FORD HAS A PROBLEM AS COUNTLESS PEOPLE HAVE EXPRESSED. *TR

Power Train › Automatic Transmission
Filed Aug 9, 2010130,000 milesMA

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT SATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION DID NOT SHOW SIGNS OF SLIPPING BEFORE IT FAILED. THE VEHICLE WAS INSPECTED BY A CERTIFIED TECHNICIAN WHO STATED THAT THE CORE OF THE TRANSMISSION HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Service Brakes, ElectricFire
Filed Aug 3, 201076,425 milesCA

REF.: 2002 FORD ESCAPE ON JULY 22 THE CAR WAS IN THE DRIVEWAY, NOT RUNNING, MY SON WAS WASHING IT. IT STARTED BILLOWING SMOKE FROM THE ENGINE COMPARTMENT WITHOUT CAUSE. HE LIFTED THE HOOD, WATERED DOWN THE AREA THAT WAS BURNING. IT STARTED AND WE PUT IT IN THE GARAGE. THE NEXT MORNING MY WIFE ENTERED OUR GARAGE, AT ABOUT 7:00 AM, THE GARAGE WAS ENGULFED IN SMOKE WITH A SMELL OF BURNT RUBBER. I DROVE THE FORD OUT ON TO THE DRIVE WAY. NOW IT MALFUNCTIONED, THE ABS AND ENGINE CHECK LIGHT WERE ON. I SEARCHED THE INTERNET. WHEN I TYPED IN 'SMOKE COMING FOR THE ENGINE COMPARTMENT OF A 2002 FORD ESCAPE' IT SENT ME TO A NHTSA WEBSITE WHERE LISTED WERE MANY 2002 FORD ESCAPES THAT HAD FOR NO REASON CAUGHT FIRE. THE PROBLEM STATED WAS THE ABS BRAKE SYSTEM WITH RECALLS ON THIS YEAR, MAKE AND MODEL OF FORD. I CONTACTED THE DEALER AND WAS INFORMED THAT FORD ESCAPES HAD NO PROBLEMS AND NOT ON A RECALL LIST. I LATER CALLED THEM BACK AND GAVE THEM A RECALL NUMBER. I WAS ADVISED THAT HIS WAS NOT ONE OF THE VEHICLES COVERED BY THAT RECALL. I CALLED MY INSURANCE COMPANY AND THEY SUGGESTED A DIAGNOSIS BY LOCAL FORD DEALER TO DETERMINE PROBLEM. I HAD IT TOWED TO THE DEALER AND IT WAS THE ABS BRAKE SYSTEM. MY WIFE IS NOW AFRAID OF IT, BECAUSE IT IS DANGEROUS AND AFRAID IT WILL BURST INTO FLAMES. I RECEIVED A LETTER FROM FORD MOTOR COMPANY OFFICE OF THE GENERAL COUNSEL CLAIMS DEPARTMENT P.O BOX 70, DEARBORN, MICHIGAN 48121-0070 WHERE I AN DIRECTED TO PERFORM A FULL COMPLETE INVESTIGATION FOR THEM WI

Vehicle Speed Control
Filed Jul 30, 2010MI

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD STALL WITHOUT WARNING. HE WAS ABLE TO RESTART THE VEHICLE AND DRIVE IN REVERSE AT SPEEDS AS LOW AS 5 MPH; YET, THE VEHICLE WOULD ACCELERATE WHILE DRIVING IN REVERSE. WHEN THE CONTACT PREVIOUSLY EXPERIENCED THE FAILURE HE WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED WITH DEFECTIVE IDLE CONTROL VALVES. THE MECHANIC REPLACED THE IDLE CONTROL VALVES AND JUMPER HARNESS AND REPROGRAMMED THE CENTRAL COMPUTER. THE FAILURE DID NOT PERSIST AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,946.

Engine and Engine CoolingFire
Filed Jul 15, 2010WA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS PARKED AND ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE AND POLICE DEPARTMENT WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD BEEN TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR AN UNKNOWN REPAIR REGARDING THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT INDICATOR ILLUMINATION. THE VEHICLE REMAINED AT THE DEALER FOR FIVE DAYS TO PERFORM THE SERVICE REPAIR. THE CONTACT STATED AT THE TIME OF THE COMPLAINT THE VEHICLE HAD NOT BEEN INSPECTED BY THE INSURANCE COMPANY TO DECLARE WHETHER THE VEHICLE WAS COMPLETELY DESTROYED; AND TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Electrical System
Filed Jul 15, 201070,500 milesIL

MY DRIVER'S SIDE HEADLIGHT WENT OUT. I WENT TO THE LOCAL AUTOZONE TO GET A REPLACEMENT BULB. WHEN I REMOVED THE HEADLIGHT PLUG, IT LOOKED LIKE IT WAS MELTED. I REMOVED AND INSTALLED A NEW LIGHT BULB. I THEN TESTED THE NEW BULB TO MAKE SURE IT WORKED. IT DID NOT TURNED ON. THE HEADLIGHT PLUG SEEMS LIKE IT MELTED AT SOME POINT. *TR

Visibility › Glass, Side/Rear
Filed Jul 9, 201070,000 milesIL

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE REAR LIFT GAGE BACK WINDOW WAS BROKEN. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST HER WITH ANY INFORMATION REGARDING THE PARTS TO BE REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70000.

Vehicle Speed Control
Filed Jul 7, 201070,000 milesPA

THE ACCELERATOR ON MY 2002 FORD ESCAPE V6 STUCK AND WOULD NOT RELEASE. UPON TRYING TO MANUALLY "PULL" THE ACCELERATOR FREE, THE VEHICLE CONTINUED TO ACCELERATE FASTER. SPEEDS REACHED 70 MPH AND THE BRAKES WOULD NOT SLOW THE VEHICLE. I SHIFTED THE VEHICLE INTO NEUTRAL, AND SLOWLY APPLIED THE PARKING BRAKE TO SLOW THE VEHICLE. THE ENGINE KEPT RACING AT 6000 RPM'S. UPON FINDING A SAFE PLACE TO PULL OFF THE SIDE OF THE ROAD, I TURNED OFF THE IGNITION AND DRIFTED TO THE SIDE ROAD. I HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. THEY ARE NOT ADMITTING TO ANY PROBLEMS/ISSUES. I CALLED FORD MOTOR CO. AS WELL TO NO AVAIL, EVEN THOUGH THERE ARE NUMEROUS REPORTS OF THIS OCCURRING ON THE INTERNET. I AM CONVINCED THAT IF MY WIFE WAS DRIVING WITH THE CHILDREN, SHE WOULD HAVE CRASHED THE VEHICLE. *TR

Electrical SystemFire
Filed Jun 13, 201095,000 milesMO

MY 2002 FORD ESCAPE CAUGHT FIRE WHILE PARKED AND WAS RECORDED AS A TOTAL LOSS. THE CONSUMER STATED THE FIRE STARTED UNDER THE HOOD. UPDATED 06/23/10 *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Jun 11, 2010108,000 milesTX

MY 2002 FORD ESCAPE CAUGHT FIRE WHILE I WAS ASLEEP. LUCKILY A NEIGHBOR SAW THE FIRE AND STARTED TO WET DOWN MY HOUSE AND WE THEN BOTH ATTEMPTED TO PUT THE FIRE OUT. WE WERE NOT ABLE TO AND HAD TO CALL THE FIRE DEPARTMENT. I ASKED FOR AN INVESTIGATION AND THE FIRE MARSHALL POINTED ME TO FORD RECALL (# 07S51) OF WHICH I WAS NOT INFORMED OF. I HAD AN APPOINTMENT AT THE FORD DEALERSHIP FOR MY ABS/BRAKE LIGHT ON. *TR

Vehicle Speed Control
Filed Jun 11, 201064,111 milesCO

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MOVED SWITCHED TO NEUTRAL GEAR AND MOVED THE VEHICLE OFF THE ROADWAY. HE WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,111. UPDATED 07/29/10 *BF THE CONSUMER STATED THE CRUISE CONTROL CABLE BECAME STUCK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/07/10*JB

Steering
Filed May 27, 201080,000 milesIN

NO EVENTS LEADING TO THIS... IT JUST STARTED ABOUT 2 YRS AGO SUMMER OF 08. CLUNKING NOISE IN THE FRONT OF CAR. CAN BE FELT BY THE STEERING WHEEL (WHICH ALSO HAS THE SQUEAKING PROBLEM). OCCURS ONLY WHEN THE TEMPERATURE OUTSIDE IS WARM. WENT TO THE FORD DEALER SEVERAL TIMES COMPLAINING OF THIS... NEVER WAS ABLE TO RECREATE THE PROBLEM. FINALLY HAD BOTH LEFT AND RIGHT ARM ASSEMBLY LINK, BOLT, HEX FOR FRONT SUSPENSION REPLACED JUNE 09. ON SEPT 09 NOISE RETURNED AND HAD EVERYTHING TIGHTENED, LUBED. PROBLEM WENT AWAY UNTIL AGAIN THE WEATHER WARMED UP THEN IS NOW BACK WORSE THAN EVER. NOT ONLY WHEN TURNING THE WHEEL BUT WHEN DRIVING STRAIGHT. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed May 20, 2010140,000 milesTX

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THE FIRE STARTED FROM UNDER THE HOOD AND SPREAD TO A SECOND VEHICLE. BOTH VEHICLES WERE DESTROYED BY THE FIRE. A POLICE AND FIRE REPORT WERE FILED ACCORDINGLY. THE CONTACT LOCATED A NHTSA RECALL CAMPAIGN ID NUMBER 07V156000 (BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE) THAT COULD POTENTIALLY CAUSE A FIRE IN HIS VEHICLE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE BY THE PREVIOUS OWNER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

Service Brakes, HydraulicFire
Filed May 20, 2010116,000 milesMO

ABS CONNECTOR MELTED AND FORD CANT FIX PROBLEM BECAUSE PARTS ARE NOT AVAILABLE {WIRE LOOM} THIS CAR WAS PART OF A RECALL FOR THIS SAME PROBLEM IN 2007 BUT RECALL WAS JUST A VISUAL INSPECTION. *TR

Service Brakes, ElectricFire
Filed May 19, 201096,000 milesFL

MAY 9, 2010 MY 2002 FORD ESCAPE WAS PARKED IN THE PARKING LOT WHERE I WORK AT 9 AM. AT 2 PM A CO - WORKER CAME INTO MY STORE AND TOLD ME MY CAR ALARM WAS GOING OFF AND THERE WAS SMOKE COMING FROM UNDERNEATH. I GRABBED MY KEYS AND WENT OUTSIDE. I TRIED TO TURN OFF THE ALARM AND UNLOCK THE DOOR WITH THE REMOTE BUT IT WOULD NOT WORK. A MAN TOOK MY KEYS AND UNLOCKED IT MANUALLY AND OPENED THE HOOD. I GOT A FIRE EXTINGUISHER FROM THE RESTAURANT KITCHEN AND TOOK IT OUT AND THEY USED IT TO PUT OUT THE FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. WE DISCONNECTED THE BATTERY CABLES AND I CALLED THE DEALERSHIP. THEY SENT A TRUCK TO PICK UP MY VEHICLE ON MAY 10TH. AFTER INSPECTION, THEY TOLD ME THE ABS MODULE MALFUNCTIONED AND STARTED THE FIRE. I TOLD THEM IT WAS RECALLED IN 07 AND I HAD IT REPAIRED. THEY CALLED FORD AND FILED A CLAIM ON MY BEHALF BUT IT WAS DENIED BECAUSE I HAD IT REPAIRED ON THE RECALL. *TR

Power Train › Automatic TransmissionFire
Filed May 1, 2010TX

2002 FORD ESCAPE WAS RECALLED FOR SEVERAL REASONS. SOMETHING WITH THE POWER TRAIN, THE CRUISE CONTROL, THE ABS SYSTEM..... FINALLY IT CAUGHT ON FIRE. THE ENGINE WAS MELTED. FIRE AND POLICE DEPARTMENT GOT THERE. CONTACTED FORD AND THEY JUST SAID WE WILL RECORD YOUR CALL ON YOUR PROFILE. DON'T UNDERSTAND HOW LIVES AND PROPERTY HAVE BEEN LOST AND FORD DOESN'T DO ANYTHING ABOUT IT. *TR

Electrical SystemFire
Filed Apr 2, 201089,000 milesKS

I DROVE MY 2002 FORD ESCAPE TO CHURCH SUNDAY MORNING, ABOUT 5 MILES, WHEN THE ABS LIGHT CAME ON. THE CAR HAD NOT BEEN PREVIOUSLY DRIVEN THAT DAY. WE PARKED THE CAR AND WENT IN FOR SERVICES THAT MORNING AND AT THE END OF MASS WERE CALLED TO THE BACK BY THE PRIEST WHO INFORMED ME THAT THERE WAS A FIRE. SURE ENOUGH THE LOCAL FIRE DEPARTMENT WAS THERE AND HAD EXTINGUISHED A FIRE IN THE ENGINE COMPARTMENT. THE OFFICIAL REPORT STATED THE FIRE ORIGINATING IN THE CRUISE CONTROL/ BRAKE FLUID RESERVOIR AREA. THE ESCAPE WAS A TOTAL WRITE-OFF. ALL RECALLS PERTAINING TO THE ABS/CRUISE SYSTEMS WERE SERVICED ABOUT 2 YEARS PREVIOUS TO THIS EVENT.

Structure
Filed Mar 26, 201060,000 milesAK

IN JANUARY OF 2010 I OPENED THE BACK HATCH ON MY 2002 FORD ESCAPE AND WHEN I SHUT THE DOOR THE GLASS SHATTERED. THEN 3 MONTHS LATER I WAS DRIVING DOWN THE ROAD AND THE BACK PASSENGER DOOR GLASS SHATTERED. MY DOG WAS IN THE BACK AND LUCKILY HE WAS OK BUT IF THERE HAD BEEN A CHILD IN THE SEAT THEY WOULD HAVE BEEN SEVERELY INJURED. GLASS SHOULD NOT JUST SHATTER LIKE THIS. SINCE THE INCIDENTS I HAVE REPLACED BOTH WINDOWS AND PAID FOR IT OUT OF POCKET.

Fuel System, Gasoline
Filed Mar 15, 201086,786 milesNY

GAS GAUGE READS BETWEEN 1/2 & 1/4, CAR RAN OUT OF GAS THIS MORNING. AAA BROUGHT GAS, I WENT TO A GAS STATION AND FILLED THE TANK. GAS GAUGE STILL READS ONLY 1/2 FULL. *TR

Service Brakes, Hydraulic
Filed Mar 13, 2010130,000 milesIL

I HAVE A 2002 FORD ESCAPE THAT HAS A RECALL ON THE BRAKE MODULE, I TRIED TO GET FORD TO PAY FOR THE REPAIR. I HAD TWO CERTIFIED MECH,TELL ME FORD HAS A RECALL ON THE BRAKE MODULE AND IT IS A DEFECTIVE FROM MANUFACTURE. I ASKED FORD TO JUST REPLACE THE PART AND I WOULD PAY FOR THE LABOR,THEY REFUSE TO HELP. IHAD TO FIX MASTER CYCLINDERALSO. PLUS ALL FOUR CATALYTIC CONVERTS WHICH WAS ON A RECALL I PAID FOR REPAIRS MYSELF. I WANT FORD TO PAY ME FOR ALL RECALL REPAIRS. FORD NEEDS TO STOP LYING TO THE PEOPLE AND JUST FIX THE MISTAKES. *TR

Engine and Engine Cooling
Filed Mar 8, 2010183,481 miles00

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM REQUESTING THAT YOU OBTAIN A HISTORY ON THE *FLEX HOSE* FOR THE FORD ESCAPE. MY DAUGHTER OWNS A 2002 FORD ESCAPE AND ON FRIDAY MARCH 5,2010 NARROWLY ESCAPED A MAJOR TRAGEDY. SHE WAS TRAVELING WITH HER TWO CHILDREN WHEN SHE WAS REQUIRED TO STOP AT A RAILWAY CROSSING AS A TRAIN WAS APPROACHING. SHE WAS SUCCESSFUL IN COMING TO A COMPLETE STOP, HOWEVER, AT THAT PRECISE MOMENT HER BRAKE PEDAL WENT RIGHT TO THE FLOOR BOARD. SHE WAS FORTUNATE TO BE ALE TO MOVE HER VEHICLE OUT OF HARMS WAY. WE WENT TO A NEARBY SERVICE STATION AND REQUESTED THE MECHANIC MAKE ARRANGEMENTS TO TOW THE VEHICLE AND MAKE THE NECESSARY REPAIRS. WHEN WE INFORMED HIM WHAT THE PROBLEM WAS AND WHAT TYPE OF VEHICLE WAS INVOLVED, HE INFORMED US (WITHOUT HAVING SEEN THE VEHICLE) THAT HE HAD NO DOUBT IT WOULD BE THE *FLEX HOSE*. HE INFORMED US THAT THE FORD ESCAPE WAS NOTORIOUS FOR THAT PROBLEM. HE RESEARCHED AND CONFIRMED THERE WAS NO CALL BACK. WHEN HE RETURNED THE VEHICLE TO US, HE SHOWED US WHERE ONE OF THE FLEX HOSES HAD BLOWN, WHERE ANOTHER ONE SHOULD HAVE BLOWN AND THAT THE OTHER TWO WERE WITHIN KILOMETERS OF BEING BLOWN. THIS IS A TERRIBLE AND DANGEROUS SITUATION. I AM AMAZED NO ACCIDENTS HAVE NOT ALREADY HAPPENED DUE TO THE *FLEX HOSE* SAFETY ISSUE. FOR THE SAFETY OF ALL CONCERNED, PLEASE ENSURE THAT THIS MATTER IS RESEARCHED AN APPROPRIATE STEPS TAKEN. [XXX] *TR

Power Train
Filed Mar 3, 201088,000 milesNC

I AM VERY UNHAPPY. I GOT IN MY 2002 FORD ESCAPE THIS MORNING AND WENT TO PUT IT IN REVERSE AND THE SHIFTER BROKE OR SOMETHING IT WAS ROLLING I HAD TO PUT ON BRAKES I HAVE NEVER EVEN HEAR OF SOMETHING LIKE THIS HAPPENING AND I LOOK ON THE INTERNET AND ITS ALL OVER THE INTERNET HOW DEFECTIVE IT IS. I AM A 50 YEAR OLD SINGLE WOMEN SO I AM SURE IT WAS NOTHING I HAVE DONE. WHAT IS GOING TO BE DONE ABOUT THIS PROBLEM IT COULD BE A DANGEROUS SITUATION IF THEY WERE IN THE PARKING LOT OF A PUBLIC PLACE!!!!!!! *TR

Service Brakes, HydraulicFire
Filed Feb 7, 201093,000 milesOR

2002 FORD ESCAPE PARKED IN DRIVEWAY. LAST DRIVEN 5 HOURS EARLIER. THE ALARM SOUNDED ALERTING MY HUSBAND INSIDE. HE LOOKED OUT OF THE WINDOW AND SAW SMOKE ROLLING FROM UNDER THE HOOD OF THE VEHICLE. HE RAN OUT WITH FIRE EXTINGUISHER AND PUT OUT THE FLAMES. HOPEFULLY, THIS IMMEDIATE DETECTION OF THE FIRE LIMITED THE AMOUNT OF DAMAGE. WE WERE MORE FORTUNATE THAN SEVERAL OTHER COMPLAINANTS. THE ABS MODULE APPEARS TO BE WHERE DAMAGE WAS SUSTAINED. THIS IS A RECALL FOR SEVERAL 2002 ESCAPES BEGINNING IN 2007, BUT WHEN CHECKING ONLINE WITH FORD, MY VIN NUMBER STATES THAT THERE ARE NO RECALLS ON THIS PARTICULAR VEHICLE. I DIDN'T RECEIVE A RECALL NOTICE FROM FORD, AND HAVE ON OTHER OCCASIONS FOR THIS VEHICLE.I INVESTIGATED SEVERAL COMPLAINS PREVIOUSLY FILED INVOLVING 2002 ESCAPES, AND THEY ARE HAUNTINGLY THE SAME SCENARIO. ALSO, THE VIN NUMBERS ON SEVERAL OF THESE ARE VERY SIMILAR TO MINE. OBVIOUSLY, THEY HAVE MISSED SEVERAL OF THESE DANGEROUS COMPONENTS, OR THE WEBSITE IS INCORRECT. I WAS UNABLE TO PHONE FORD, AS IT IS A WEEKEND AND WILL FIRST THING MONDAY MORNING. MY ECU ON THIS VEHICLE WAS REPLACED AT A FORD DEALERSHIP IN COTTAGE GROVE, OR IN NOVEMBER OF 2008. I WRONGLY ASSUMED THAT WHEN THE ABS LIGHT WAS ILLUMINATED ON THE DASH THAT THERE WASN'T ANY PROBLEM SINCE NO MENTION OF IT WAS MADE BY THE DEALER. I BELIEVE FORD MUST CORRECT THIS SITUATION FINANCIALLY AND MAKE SURE THAT ALL 2002 ESCAPES ARE INCLUDED IN THE RECALL. MANY COMPLAINS I VIEWED WERE RECENT, SO I CONCLUDE THAT THE DA

Service Brakes, HydraulicFire
Filed Feb 7, 201093,000 milesOR

2002 FORD ESCAPE PARKED IN DRIVEWAY. LAST DRIVEN 5 HOURS EARLIER. THE ALARM SOUNDED ALERTING MY HUSBAND INSIDE. HE LOOKED OUT OF THE WINDOW AND SAW SMOKE ROLLING FROM UNDER THE HOOD OF THE VEHICLE. HE RAN OUT WITH FIRE EXTINGUISHER AND PUT OUT THE FLAMES. HOPEFULLY, THIS IMMEDIATE DETECTION OF THE FIRE LIMITED THE AMOUNT OF DAMAGE. WE WERE MORE FORTUNATE THAN SEVERAL OTHER COMPLAINTS. THE ABS MODULE APPEARS TO BE WHERE DAMAGE WAS SUSTAINED. THIS IS A RECALL FOR SEVERAL 2002 ESCAPES BEGINNING IN 2007, BUT WHEN CHECKING ONLINE WITH FORD, MY VIN NUMBER STATES THAT THERE ARE NO RECALLS ON THIS PARTICULAR VEHICLE. I DIDN'T RECEIVE A RECALL NOTICE FROM FORD, AND HAVE ON OTHER OCCASIONS FOR THIS VEHICLE. I INVESTIGATED SEVERAL COMPLAINTS PREVIOUSLY FILED INVOLVING 2002 ESCAPES, AND THEY ARE HAUNTINGLY THE SAME SCENARIO. ALSO, THE VIN NUMBERS ON SEVERAL OF THESE ARE VERY SIMILAR TO MINE. OBVIOUSLY, THEY HAVE MISSED SEVERAL OF THESE DANGEROUS COMPONENTS, OR THE WEBSITE IS INCORRECT. I WAS UNABLE TO PHONE FORD, AS IT IS A WEEKEND AND WILL FIRST THING MONDAY MORNING. MY ECU ON THIS VEHICLE WAS REPLACED AND PROGRAMMED AT A FORD DEALERSHIP IN COTTAGE GROVE, OR IN NOVEMBER OF 2009. IT WAS RETURNED TO ME WITH THE ABS LIGHT STILL ILLUMINATED. THE DEALER MADE NO MENTION TO THE LIGHT AND I WRONGLY ASSUMED THAT IT WASN'T A PROBLEM. I BELIEVE FORD MUST CORRECT THIS SITUATION FINANCIALLY AND MAKE SURE THAT ALL 2002 ESCAPES ARE INCLUDED IN THE RECALL. MANY COMPLAINTS I VIEWED WERE RECENT, SO I CON

Exterior Lighting
Filed Jan 10, 2010190,000 milesOH

MY SISTER'S MAZDA TRIBUTE & MY FORD ESCAPE ARE THE SAME VEHICLE AND BOTH HAVE HAD THE DRIVER'S SIDE HEADLIGHT PLUG MELT. *TR

Engine and Engine Cooling › Exhaust System
Filed Jan 4, 2010130,000 milesCA

2002 FORD ESCAPE V6 FOUR WHEEL DRIVE, REAR EXHAUST MANIFOLD CRACKS. DRIVE THIS CAR REASONABLY, NOT LIKE A TEENAGER, AND THE MANIFOLD CRACKED. SINCE THIS MANIFOLD HAS BUILT-IN CATALYSTS, REPAIR IS EXTREMELY EXPENSIVE. FORD HAS NOT RECALLED, BUT THE EXHAUST FUMES THAT BUILD UP IN THE VEHICLE ARE EXTREME (WE GET HEADACHES). ALSO, MPG HAS FALLEN TO 14 MPG, AND STILL NO CEL-ON CONDITION. *TR

Engine and Engine Cooling › EngineFire
Filed Dec 28, 2009130,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE ENGINE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 130,000.

Service Brakes, Air › Antilock › Control Unit/ModuleFire
Filed Dec 7, 200970,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING BETWEEN 25 TO 35 MPH SHE SAW SMOKE UNDER THE HOOD OF THE VEHICLE. SHE WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE FIGHTER CONCLUDED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS TOWED TO HER PLACED OF RESIDENCE. THE FORD MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. IN FACT, SHE WAS REFERRED TO HER INSURANCE COMPANY. HER VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER: 07V156000 SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) .THE FAILURE AND CURRENT MILEAGES WERE 70000.

Air Bags
Filed Nov 7, 200950,000 milesVA

AIR BAG LIGHT CAME ON I WAS TOLD IT WAS SEVERAL DIFFERENT PROBLEMS ON SEVERAL DIFFERENT OCCASIONS ALL RESULTING IN THE DEALER REPLACING MY SAFETY HARNESS WHICH WAS OH BY THE WAY NOT COVERED UNDER THE ELECTRICAL WIRING EXTENDED WARRANTY. THEY REPLACED THE SAFETY HARNESS AND GUESS WHAT THE AIR BAG LIGHT IS BACK ON. I WAS TOLD IT WOULD HAPPEN EVERY TIME I ADJUST THE SEAT. ( A DEFECT IN DESIGN). *TR

Power Train › Automatic Transmission
Filed Oct 29, 200955,000 milesMA

2002 FORD ESCAPE 4X4 55,000 MILES WHILE DRIVING 70 MPH ON RT 95 THE CAR SUDDENLY APPEARED TO HAVE GONE INTO NEUTRAL, ALTHOUGH IT WAS STILL IN DRIVE. LUCKILY WE WERE ABLE TO MAKE IT TO THE SIDE OF THE ROAD 100 MILES FROM HOME. THE CAR WOULD NOT MOVE IN ANY GEAR AND NOW REQUIRES A NEW TRANSMISSION. THERE WERE NO PREVIOUS TRANSMISSION PROBLEMS AND NO WARNINGS THAT ANYTHING MIGHT BE WRONG. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Oct 27, 2009115,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED HE SMELLED AN ELECTRICAL BURNING ODOR. WHILE DRIVING HE SAW SMOKE COMING FROM THE ABS UNIT IN THE ENGINE. AFTER EXITING THE VEHICLE IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER CONFIRMED THAT ABS MODULE CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 115,000.

Electrical System
Filed Oct 13, 2009110,000 milesWI

FOR THE CURRENT FORD RECALL, THE RECALL DOES NOT INCLUDE FORD ESCAPES. I HAVE HAD THE SAME PROBLEMS WITH MY VEHICLE; MALFUNCTIONING CRUISE CONTROL (CRUISE WILL JUST DISENGAGE ON THE FREEWAY OR WILL ALL OF A SUDDEN START ACCELERATING), BRAKE LIGHT ON DASH, AND DIFFICULTLY WITH DISENGAGING VEHICLE OUT OF PARK. I CONTACTED FORD AND WAS TOLD MY VEHICLE IS NOT ON THE RECALL AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY ISSUED ME A "CASE NUMBER". *TR

Engine and Engine CoolingFire
Filed Sep 10, 200985,000 milesTX

WHILE MY DAUGHTER WAS EATING DINER AT A LOCAL RESTAURANT, HER 2002 FORD ESCAPE CAUGHT FIRE WHILE PARKED WITH THE ENGINE OFF. ACCORDING TO OUR LOCAL FORD DEALER ALL RECALL WORK ON THE VEHICLE HAS BEEN COMPLETED. I HAVE LEARNED TODAY THAT THIS MODEL FORD HAS A HISTORY OF FIRES IN THE ENGINE COMPARTMENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Escape → · Every Escape year → · How the figures are calculated →