Page 21 of 21 · complaints 1,001–1,027 of 1,027

2002 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed ControlCrash
Filed Feb 12, 2002OR

I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. MY FOOT WAS OFF THE ACCELERATOR AS I WAS PREPARING TO STOP. ABOUT 3/4 OF THE WAY INTO THE PARKING SLOT, THE VEHICLE SUDDENLY SURGED FORWARD, GOING OVER THE CURB, ACROSS THE SIDEWALK AND HIT A CONCRETE RAMP WITH A METAL RAILING ON TOP. UPON IMPACT, THE AIRBAGS DEPLOYED AND THE VEHICLE FILLED WITH SMOKE. I HAVE NO IDEA HOW FAST THE VEHICLE MAY HAVE BEEN GOING UPON IMPACT. I MANAGED TO TURN OFF THE IGINITION AND EXITED THE VEHICLE. I WAS PANIC-STRICKEN AND CALLED 911. THE POLICE DEPARTMENT SENT AN OFFICER OUT. SHE INQUIRED AS TO WHAT MAY HAVE HAPPENED AND ASKED THAT WE BACK THE CAR AWAY FROM THE RAILING AND CLEAR THE SIDEWALK. AT THE TIME THE CAR WAS STARTED, THE OFFICER COMMENTED THAT IT SOUNDED LIKE THE CAR WAS "STILL REVVING". FORTUNATELY, THERE WERE NO INJURIES, NO OTHER VEHICLE WAS INVOLVED AND THANKFULLY NO PEDESTRIAN. I AM NOW AFRAID OF THIS VEHICLE. I HAVE SUBMITTED THIS REPORT TO FORD MOTOR COMPANY AND, OF COURSE, MY INSURANCE COMPANY. I WANT THE MANUFACTURER (FORD MOTOR COMPANY) TO INVESTIGATE THIS PROBLEM AND DETERMINE IF THE FORD ESCAPE IS A VEHICLE SAFE TO DRIVE. IF THEY CANNOT GIVE THAT ASSURANCE THEN FORD MUST TAKE STEPS IMMEDIATELY TO REPLACE IT WITH A VEHICLE THAT IS SAFE TO DRIVE. ANYTHING LESS IS UNACCEPTABLE! *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 5, 2002WA

WHILE DRIVING APPROXIMATELY 40 MPH, VEHICLE STALLED UNEXPECTEDLY, CAUSING A LOSS OF POWER, ASSISTED BRAKES AND STEERING. DEALERSHIP EXAMINED VEHICLE AND REPLACED AN UNKNOWN RELAY TO REMEDY THE PROBLEM. AFTER THE SERVICE WAS PERFORMED, ENGINE STALLED AGAIN WHILE TRAVELING LESS THAN 40 MPH. (REFERENCE INVESTIGATION: PE-01-043) *AK *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 5, 2002OH

ON THREE OCCASIONS ABOUT TWO MONTHS APART, STARTING IN OCT 2001 MY FORD ESCAPE STALLED WHILE DRIVING. IT HAS BEEN TO THE DEALER THE FIRST AND THIRD TIME, THE MOST RECENT BEING 2/4/02. A "FIX" HAS BEEN MADE, BUT WHETHER THAT TAKES CARE OF THE PROBLEM REMAINS TO BE SEEN. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 4, 2002GA

WHILE DRIVING AT 45-50 MPH VEHICLE WILL AUTOMATICALLY SHUT OFF, ALL LIGHTS WENT OUT; HOWEVER, LIGHTS ON DASHBOARD CAME ON. CONTACTED DEALER, AND DEALER COULD FIND THE CAUSE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 4, 2002NC

AT 40 MPH THE ENGINE STALLED OUT. I HAD TO PULL OFF THE ROAD AND RE START THE ENGINE. LOSS OF POWER TO MAJOR COMPONENTS. IF I HAD BEEN 100 FEET FURTHER DOWN THE ROAD A MAJOR ACCIDENT WOULD HAVE OCCURRED DUE TO 90 DEGREE TURN. SELLING DEALER HAS BEEN CONTACTED, DUE TO BE INSPECTED 2/5/02. *AK

Unknown or Other
Filed Jan 28, 2002NY

CONSUMER STATED THAT WHITE GELATINOUS MATERIAL WAS LEAKING FROM MULTIPLE AREAS OF VEHICLES LOCKS AND CREVICES ONTO THE INTERIOR UPHOLSTERY OF VEHICLE, DEALER STATED THAT LUBRICANT WAS APPLIED TO THE VARIOUS INTERNAL LOCKING MECHANISMS AND THAT THE EXCESS WAS SETTLING BY LEAKING OUT OF CREVICES AND SEAMS, DEALER WIPED OFF EXCESS LUBRICANT. *TT

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 17, 2002VA

WHILE DRIVING AND WITHOUT WARNING, VEHICLE STALLS, CONSUMER HAS TAKEN VEHICLE TO DEALER AND IS CURRENTLY WAITING FOR A NEW PART THAT MAY NOT CORRECT THE PROBLEM. *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 12, 2002PA

WHILE DRIVING ENGINE SHUT DOWN, COULD NOT RESTART, ENGINE WOULD TURN BUT NOT START, TOWED TO DEALER, DEALER INVESTIGATED PROBLEM, THEY DETERMEND THAT ONE OR MORE INTERNAL PARTS HAVE FAILED, NEW ENGINE TO BE INSTALLED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 10, 2002VA

ENGINE FAILED WHILE TRAVELING AT 60 MPH (IN CRUISE CONTROL) ON INTERSTATE HIGHWAY. DEALER DIAGNOSED PROBLEM AS SEIZED ENGINE. FAILURE WAS SUDDEN AND WITHOUT WARNING. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 9, 2002NY

VEHICLE WOULD NOT START IN GROCERY PARKING LOT. TOWED TO DEALER. TOW DRIVER SAID THIRD ESCAPE UNDER 3000 MILES HE'S TOWED RECENTLY THAT WOULD NOT START. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 1, 2002VA

VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND ENGINE FAILED WHILE OPERATING ON MAJOR WASHINGTON D.C. INTERSTATE. VEHICLE COULD NOT BE RESTARTED ALTHOUGH AMPLE POWER APPEARS TO BE AVAILABLE FOR ELECTRICAL DEMANDS. VEHICLE TOWED TO OWNERS HOME.

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 17, 2001VA

2002 FORD ESCAPE XLT HAS NOW STALLED THREE TIMES RESULTING IN LOSS OF STEERING AND BRAKES---HAVING INVESTIGATED THIS VEHICLE ON MY OWN I'VE FOUND SEVERAL OTHER IDENTICAL CASES. FORD NEEDS TO FIND OUT WHAT IS CAUSING THESE FAILURES AND RECALL THESE VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 12, 2001CA

ENGINE STALLED WHILE DRIVING DOWNHILL. WAS EITHER BRAKING OR DECELERATING BY LETTING UP ON GAS. CHECK ENGINE, AIRBAG, AND POSSIBLY OIL LIGHTS CAME ON. POWER STEERING AND BRAKES FAILED. WAS ABLE TO PULL OFF THE ROAD AND STOP VEHICLE WITH HAND BRAKE. SHIFTED VEHICLE INTO PARK AND RESTARTED. HAD BEEN DRIVING FOR APPROX. 1/2 HOUR (15 MILES). WEATHER WAS COOL AND CLEAR.

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 12, 2001NJ

BRAND NEW 2002 FORD ESCAPE XLT AUTOMATIC 4X2 STALLED 5 TIMES DRIVING IT HOME FROM THE DEAER AFTER BUYING IT. LOST POWER STEERING AND BOWER BRAKES AT OVER 35 MPH. DEALER DOES NOT KNOW WHAT THE SOLUTION TO THE PROBLEM IS AT ALL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 11, 2001NC

ENGINE CUT OFF WHILE TRAVELING 40-45 MPH. LOSS OF POWER STEERING AND POWER BRAKES. DASH LIGHTS ILLUMINATED. LUCKLY NO OTHER TRAFFIC WAS ON THE ROAD. I PUT THE VEHICLE IN "PARK" AND IT STARTED RIGHT UP. DEALER HAS NO EXPLAINATION FOR LOSS OF POWER, BUT SEVERAL OTHER FORD EXCAPES HAVE EXPERENCED THE SAME PROBLEM. DUE TO THE NUMBER OF REPORTED EXCAPES STALLING I AM AFRAID TO DRIVE MINE IN HEAVY TRAFFIC.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 7, 2001MO

ON TWO OCCASIONS ENGINE STALLED WHILE DRIVING DOWN HILL. DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT WHEN THE ENGINE STALLED WITH NO WARNING, THE STEERING GOT SLUGGISH AND THE BRAKE PEDAL GOT STIFF. *YH

Vehicle Speed ControlCrash
Filed Dec 6, 2001VA

AT 300 MILES THE VEHICLE SURGED AND HESITATED FREQUENTLY. DEALER REPLACED TRANSMISSION. 1 WEEK LATER AFTER COMING TO A STOP, CONSUMER APPLIED ACCELERATOR, VEHICLE HESITATED. CONSUMER THEN APPLIED GAS PEDAL HARDER, AND VEHICLE SURGED TO 20 MPH AND HIT ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 2200.00.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 6, 2001IL

WHILE ATTEMPTING TO PASS A CAR ON THE INTERSTATE, ENGINE DIED. THICK WHITE SMOKE ENGULFED THE BACK WINDOW FROM THE EXHAUST. WAS MOMENTARILY UNABLE TO SEE ANYTHING IN BACK ON THE CAR. I LOST ALL POWER STEERING AND POWER BRAKES . I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. THE CAR WAS TOWED AND WHEN DEALER LOOKED AT IT WAS "LOCKED UP" THE ENGINE WAS REPLACED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 2001VA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Dec 3, 2001VA

I HAVE OWNED THE VEHICLE FOR 90 DAYS. 30 OF THOSE DAYS THE VEHICLE WAS OUT OF SERVICE. THE CAR CANNOT BE DRIVE WHEN GEAR ASSEMBLY STICKS.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 29, 2001CA

ENGINE SUDDENLY STOPPED COMPLETELY, RESTARTING IT WAS IMPOSSIBLE. ALL POWER WAS LOST AND FLAMES WERE SHOOTING FROM REAR OF VEHICLE. DEALER HAS BEEN CONTACTED. *AK THE CONSUMER STATED THAT THIS CREATED AN EXTREMELY DANGEROUS SITUATION IN HEAVY TRAFFIC. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 27, 2001OH

2002 ESCAPE STALLED WHILE COASTING 35-40 MPH DOWN-HILL. ENGINE, BATTERY AND OIL LIGHTS ILLUMINATED ON DASH. LOSS OF POWER STEERING AND BREAKS. VEHICLE STARTED UP IMMEDIATELY AFTER PLACING IN "PARK" POSITION. DEALERSHIP TESTED VEHICLE AND FOUND NOTHING OUT OF THE ORDINARY. VEHICLE WAS 3 DAYS OLD, 164 MILES ON ODOMETER. THIS VEHICLE IS THE REPLACEMENT TO 2001 ESCAPE THAT STALLED 4 TIMES WHILE COASTING. DEALER REPLACED FUEL PUMP, ELECTRONIC ENGINE CONTROL (EEC) RELAY ON SEPARATE OCCASIONS. VEHICLE STILL STALLED. DEALERSHIP VERY "PRO-ACTIVE" AND WILLING TO ASSIST BY OFFERING RENTAL CAR WHILE TESTING BOTH VEHICLES.

Vehicle Speed Control
Filed Nov 15, 2001NE

AFTER STOPPING AT A LIGHT, I ACCELERATED TO APPROXIMATELY 30-35 MPH WHEN CAR STALLED. ALL WARNING LIGHTS CAME ON. CAR RESTARTED, WE TOOK TO THE DEALER. THEY ADVISED US RIGHT AWAY THAT FORD IS AWARE THAT THESE ESCAPES HAVE THIS TYPE OF PROBLEM- THEY JUST QUIT RUNNING FOR NO REASON. THEY CHECKED IT OUT AND EVERYTHING CHECKED OUT OK. BECAUSE I AM NOW AFRAID TO DRIVE THE CAR, AS THIS IS A MAJOR SAFETY ISSUE NOT KNOWING IF CAR WILL STALL UNEXPECTEDLY GOING DOWN A FREEWAY OR IN THE MIDDLE OF A BUSY INTERSECTION, DISCUSSED RETURNING CAR TO DEALER. THEY ADVISE THAT FORD WILL NOT DO A RECALL AT THIS TIME BUT ARE AWARE OF THE PROBLEMS BEING REPORTED. THEY HAVE NO SOLUTION TO THE PROBLEM AS THEY CAN'T FIND OUT WHY IT HAPPENS ON SOME ESCAPES BUT NOT OTHERS. UNLESS THEY BUY THE CAR BACK, WE TAKE A HUGE LOSS AS IT AS DEPRECIATED IN THE 30 DAYS WE HAVE OWNED IT, PLUS OUR SALES TAX AND LICENSING COSTS. FROM WHAT WE ARE TOLD, FORD HAS NO INTENTION OF RECALLING. MY QUESTION AND COMPLAINT, IS, IF THEY KNOW THAT THE CARS STALL AND THEY CANT EXPLAIN WHY, AND THEREFORE CAN'T FIX THE PROBLEM, HOW CAN IT BE LEGAL FOR THEM TO LEAVE US IN THIS POSITION WHERE WE HAVE TO FEAR FOR OUR LIVES EVERY TIME WE DRIVE THE CAR. I CAN'T UNDERSTAND WHY THEY DON'T HAVE TO BUY THESE CARS BACK AND COMPENSATE FOR THE SALES TAX EXPENSE AS WELL. HOW CAN THEY BE ALLOWED TO LEAVE THESE CARS ON THE ROAD, WHEN WE COULD BE KILLED IF THE NEXT TIME IT STALLS WE ARE GOING 70 MPH WITH A SEMI IN BACK OF US THAT HITS US WHEN THE CA

Electrical System › Ignition › Switch
Filed Nov 12, 2001MA

NOT ABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS TURNED OFF. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 1, 2001VT

WHILE DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH, THE VEHICLE MADE A CLUNKING NOISE AND THE ENGINE STOPPED. THIS ALL HAPPENED WITHIN 30 SECONDS. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE PROBLEM WAS A SEIZED ENGINE AND FORD IS REPLACING WITH A NEW ONE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 31, 2001NC

VEHICLE WAS GOING 45MPH AND STALLED WITHOUT WARNING. CONSUMER HAD ONLY OWNED VEHICLE FOR 4 DAYS. DEALER COULDN'T FIND A CAUSE, BUT KEPT IT TO INSPECT FURTHER AND GAVE CONSUMER A LOANER VEHICLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 13, 2001CT

VEHICLE STOPPED RUNNING WHILE AT SPEED ON THE ROAD. DEALER DIAGNOSED PROBLEM AS A SEIZED ENGINE. THE 3.0 L V6 ENGINE IS GOING TO BE REPLACED. VEHICLE ONLY HAD 331 MILES ON IT. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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