2002 Ford Escape complaints

REAR FENDERS RUSTING THROUGH, PAINT BUBBLING BADLY. *TR

ABS LIGHT CAME ON AS I WAS PARKING TO HAVE DINNER AND AN HOUR LATER UPON RETURNING I NOTICED SMOKE COMING FROM THE ENGINE ON THE DRIVERS SIDE FROM UNDER THE HOOD... SMELLED WIRES OR ELECTRICAL TYPE BURNING SMELL AND HAD TO DISCONNECT THE BATTERY FROM THE TERMINAL TO STOP FURTHER DAMAGE... IT WAS A WIRING HOUSING ATTACHED CLOSE TO THE ABS MODULE... I LOOKED ON THE INTERNET AND FOUND THIS TO BE A RECALL ON OVER 446460 VEHICLES AND DESCRIPTION MATCHED MINE EXACTLY... I HAVE PICTURES TO VERIFY THIS CLAIM... UPON FURTHER REVIEW OF THE OTHER 4 RECALLS IM EXPERIENCING THE FOLLOWING NUMBERS: 04S2S NHTSA:04V574000/ 04C09 NHTSA: 04V602000//NHTSA: 07E023000 WHICH IS THRU CARDONE INDUSTRIES SO IM CONTACTING THEM.... MY VEHICLE WAS DIAGNOSED WHEN BRAKE RED BRAKE LIGHT CAME ON AND WAS LOW BRAKE FLUID BUT NO HYDRAULIC LEAKS.. BUT SHOWING FLUID TO BE ON RESERVOIR AND MASTER CYLINDER... 2002 FORD ESCAPE V6 ENGINE.... THE ONLY ELIGIBLE RECALL IM LISTED FOR IS NHTSA: 04V165000 PCM RECALIBRATING... ALL OTHER RECALLS IM NOT ELIGIBLE FOR ALL STATE UNDER DEFECT CONSEQUENCES AS MAY RESULT IN VEHICLE CRASH OR FIRE WHICH I'VE JUST ENCOUNTERED AND THE TAILGATE ONE STATES MAY OPEN WHEN A CRASH OCCURS... IM CONCERNED AND WONDERING WHY MY VEHICLE WASN'T INCLUDED IN THOSE RECALLS.... *TR

MY WIFE'S 2002 FORD ESCAPE HAS APROX 40K ON IT THE STEEL COVER THAT GOES OVER THE PLASTIC GAS TANK IS ROTTING AWAY AND DROPPING OFF RUSTY PARTS I HOPE THAT EMISSIONS WOULD COVER THIS. THE STRAP HAS SOME RUST BUT I AM CONCERNED WE LIVE IN THE NORTHEAST WITH SALT ON OUR ROADS. *TR

THE FRONT SIDE HARNESS SEATBELT FELL APART. ONLY THE LAP BELT RESTRAINT WORKS NOW. I WAS DRIVING DOWN THE ROAD, NOTICED THE HARNESS FELT VERY LOOSE, ONCE ARRIVED AT MY DESTINATION, WENT TO UNFASTENED THE SEAT BELT AND IT FELL APART IN MY HANDS, THE ENDS ARE FRAILTY LIKE IT BECAME UNSEWN. IT APPEARS TO HAVE COME UNRAVELED. I WAS TOLD BY THE DEALERSHIP THAT THIS WAS NOT UNDER WARRANTY AND WOULD COST AROUND $300 TO REPAIR. *TR

I WAS ALERTED TO A PROBLEM WITH MY 2002 FORD ESCAPE WHEN I HEARD THE CAR ALARM SOUND. I TURNED OFF THE ALARM BY UNLOCKING THE DOORS, BUT NOTICED SMOKE RISING FROM UNDER THE HOOD. I OPENED THE HOOD, AND RAN WATER IN THE AREA WHERE THE SMOKE ORIGINATED. AFTER DISCOVERING THAT WATER WASN'T STOPPING THE SMOKE, I DISCONNECTED THE BATTERY. THE SMOKE CLEARED AND IT APPEARED THAT THE PROBLEM HAD ORIGINATED IN THE AREA OF THE ABS SYSTEM/MASTER CYLINDER. THE PROBLEM WAS DIAGNOSED BY A FORD DEALERSHIP AS A SHORT IN THE ABS MODULE, CAUSING A WIRING HARNESS TO BURN. THESE TWO PARTS ARE BEING REPLACED, AND THE OLD PARTS MAY BE AVAILABLE FROM THE DEALERSHIP OR FROM THE INSURANCE COMPANY, PEMCO. *TR

2002 FORD ESCAPE CAUGHT FIRE AROUND 3:00 AM, HAD NOT BEEN DRIVEN SINCE 5:30 PM ON PREVIOUS DAY. *TR

CATALYTIC CONVERTER CRACKED ALONG WELDS AT AROUND 84000 MILES. RESEARCH ON OPEN SOURCES ON THE INTERNET AS FOUND AT THE V-6 EQUIPPED FORD ESCAPES ARE PRONE TO THESE FAILURES OVER AND OVER. THERE HAVE BEEN SOME REPORTED CASES OF VEHICLES LOSING POWER WHILE DRIVING AND VEHICLES COMPLETELY DYEING WHILE DRIVING. *TR

HI; I JUST WANT TO REPORT MY INCIDENT WITH MY SUV FORD ESCAPE, MODEL 2002 , THE TRUCK WAS ON FIRE FORM THE FRONT SIDE OF IT. *TR

WHILE DRIVING ON A HIGHWAY AT NORMAL SPEED WITH SMALL KIDS IN THEIR CARSEATS THE ACCELERATOR PEDAL WENT LIMP AND THE ENGINE REVVED UP TO FULL ACCELERATION. AFTER MOMENTS OF TERROR AND TEMPORARY LOSS OF CONTROL, THE CAR WAS BROUGHT TO THE SIDE OF THE ROAD AND SHUT DOWN BY FIGHTING THE ENGINE POWER WITH THE FOOT BRAKES AND HAND EMERGENCY BRAKE. IT'S A MIRACLE THERE WAS NO CRASH. AT MY EXPENSE THE FORD DEALERSHIP REPLACED THE CRUISE CONTROL CABLE AND/OR CRUISE CONTROL CABLE HOUSING. THE SERVICE MANAGER SAID, "LOOKING AT THE PART, I CAN SEE WHY IT GOES TO FULL ACCELERATION WHEN THAT PART FAILS" TO ME, THAT IS A MAJOR SAFETY CONCERN AND DESIGN FAILURE. I NOTICED OTHER SIMILAR INCIDENTS (OID ID # 10199728 AND 10128545). I LODGED A COMPLAINT WITH THE FORD MOTOR COMPANY AND, NOT SURPRISINGLY, WAS TOLD THERE'S NOTHING THEY CAN OR WILL DO TO COMPENSATE ME. NOW I'M TRAPPED OWNING AN UNSAFE CAR. PLEASE INVESTIGATE AND REMEDY THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR

TL*THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT'S NEIGHBOR INFORMED HIM THAT HIS VEHICLE WAS ON FIRE IN HIS DRIVEWAY. THE CONTACT USED TWO FULL FIRE EXTINGUISHERS AND A WATER HOSE IN AN ATTEMPT TO EXTINGUISH THE FIRE. HE WAS UNSUCCESSFUL. THE FIRE DEPARTMENT ARRIVED AND SUCCESSFULLY EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT STATED THAT AN ELECTRICAL FIRE STARTED IN THE ENGINE COMPARTMENT. THE FIRE MARSHALL VERIFIED THAT NUMEROUS FORD VEHICLES HAD CAUGHT FIRE AS WELL. THE VEHICLE WAS COMPLETELY DESTROYED. THE GRASS OUTSIDE OF THE CONTACT'S HOUSE, A LARGE TREE, AND THE DRIVEWAY ALL SUSTAINED MAJOR DAMAGE. THERE WERE NO INJURIES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 89,000.

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE DRIVEWAY AND SURROUNDING TREES WERE DAMAGED. THE FIRE DEPARTMENT STATED THAT IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 84,000. UPDATED 06/24/09 *BF UPDATED 06/30/09.*JB

2002 FORD ESCAPE REAR DOOR AND WINDOW ARE JAMMED AND CANNOT BE OPENED ALSO REAR DRIVERS DOOR. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THIRTY MINUTES AFTER FUEL WAS PLACED IN THE VEHICLE, IT CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A REPORT WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 103,000.

RECENTLY AS I WAS LEAVING WORK I WENT TO START MY 2002 FORD ESCAPE. WHEN I TURNED THE KEY THERE WAS A SLIGHT HESITATION FOLLOWED BY WHAT SOUNDED LIKE A REALLY BAD BACKFIRE FOLLOWED BY SMOKE POURING OUT FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THE PLASTIC ENGINE COVER AND INTAKE WERE BLOWN TO PIECES UNDER THE HOOD. *TR

I HAVE A 2002 FORD ESCAPE WITH THE SAME PROBLEMS WITH THE AIR BAG LIGHT. THE AIR BAG LIGHT BEGAN BLINKING THEN IT WOULD STAY ON. I BELIEVE IT HAS TO DO WITH THE SIDE AIR BAG CONNECTORS UNDER THE DRIVER SEAT. I HAVE TRIED CLEANING THEM WITH CONTACT CLEANER. THE LIGHT WILL GO OFF BUT WILL COME BACK ON SOMETIME LATER. THE LIGHT COMES ON EVERY TIME I START THE ENGINE OR JUST HAVE IN THE 'ON' POSITION. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED!!! *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20-30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. IMMEDIATELY, THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE ENGINE. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN; AUTOMATIC TRANSMISSION; CONTROL MODULE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 70,000.

MY 2002 FORD ESCAPE IS EXPERIENCING ITS SECOND MAJOR AIRBAG PROBLEM. THE WIRING UNDER THE SEAT HAS NOW "BURNT UP" FOR THE SECOND TIME AND I CAN'T AFFORD TO HAVE THEM REPLACED AGAIN TO THE TUNE OF $450 SO I DRIVE WITHOUT ACTIVE AIRBAGS. THE WIRING HAS BEEN REPLACED ONCE ALREADY JUST 4 MONTHS AGO BUT I LIVE IN A DIFFERENT STATE THAN I DID 4 MONTHS AGO SO I'M STUCK. IN RESEARCHING THIS PROBLEM ONLINE I SEE THAT IT IS A COMMON PROBLEM. SHOULDN'T THERE BE A RECALL WHEN IT INVOLVES A SAFETY ISSUE LIKE THIS? *TR

I HAVE A 2002 FORD ESCAPE, AND THE REAR LIFTGATE WINDOW HINGES HAVE BROKEN 3 TIMES [ONE TWICE, THE OTHER ONCE] IN NORMAL OPERATION. THIS IS EXACTLY THE PROBLEM COVERED BY SAFETY RECALL 04S20, BUT FORD SAYS THAT ONLY APPLIES TO CARS BUILT IN DIFFERENT ASSEMBLY PLANTS, NOT MINE. *TR

CATALYTIC CONVERTERS BLEW UP ON OUR 2002 FORD ESCAPE. *TR

BRAKE PROBLEM - 2002 FORD ESCAPE, VEHICLE ID # (131,287 MILES) BRAKES WITH EXCESSIVE PEDAL TRAVEL SUBSEQUENT TO MASTER CYLINDER REPLACEMENT (4X). DEALER (MCCAFFERTY FORD,1939 EAST LINCOLN HIGHWAY, LANGHORNE, PA 19047, (800) 590-8702) AGREES THAT TRAVEL IS EXCESSIVE BUT SAYS BRAKE PEDAL CANNOT BE REPAIRED AND BRAKES ARE SAFE. I BELIEVE THEY ARE UNSAFE AND THE BRAKE PEDAL SHOULD BE REPAIRABLE. DEALER STATED THAT FORD MOTOR WAS CONTACTED AND IS UNABLE TO PROVIDE A SOLUTION. *TR

WHILE DRIVING, USUALLY FIRST THING IN MORNING, THE RPM'S WILL REV UP TO APPROX. 2000. THE VEHICLE BECOMES HARDER TO STOP... *TR

PAINT PEELING ON LEFT SIDE OF MY FORD ESCAPE 2003. *TR

MY REAR WINDOW OF MY FORD ESCAPE SPONATEOUSLY EXPLODED WHILE I WAS DRIVING ON THE HIGHWAY . *TR

WARPED ROTORS ON MY 2002 FORD ESCAPE. HAS BEEN ONGOING PROBLEM. HAVE HAD TO REPLACE ROTORS SEVERAL TIMES BUT ROTORS KEEP WARPING DEALER SAYS TO HAVE ROTORS TURNED. THIS ONLY WORKS FOR A SHORT TIME. I HAD BRAKES COMPLETELY REDONE IN OCT.08, PROBLEM RECURRING IN JAN. 09. *TR

TL*THE CONTACT OWNED A 2002 FORD ESCAPE WHICH WAS PURCHASED IN OCTOBER 2001. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND HE SMELLED SOMETHING BURNING FROM INSIDE THE HOUSE. HE LATER HEARD A LOUD EXPLOSION FROM OUTSIDE AND UPON FURTHER INVESTIGATION HE SAW FLAMES COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE OF THE VEHICLE. HE WAS SUCCESSFUL AND EXTINGUISHING SOME OF THE FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND HAD TO USE EXCESSIVE FORCE TO OPEN THE HOOD AND EXTINGUISHED THE REMAINDER OF THE FIRE. THE SHERIFF STATED THE FIRE ORIGINATED FROM THE MASTER CYLINDER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000. UPDATED 1/5/09 *CN THE CONSUMER STATED THE VEHICLE WAS A TOTAL LOSS. UPDATED 01/09/09. *JB

FRONT BRAKES AND ROTORS HAVE BEEN REPLACED TWICE IN 50,000 MILES. EXCESSIVE BLACK BRAKE DUST ON WHEELS A FEW DAYS CLEANING THEM. OTHER FRIENDS THAT HAVE THE SAME CAR DON'T HAVE THIS PROBLEM. DEALER HAS NOT OFFERED ANY HELP IN RESOLVING THIS PROBLEM. *TR

I RECENTLY HAD $2,900 WORTH OF REPAIRS DONE TO MY 2002 FORD ESCAPE XLT IN JULY. MY VEHICLE WAS BUCKING AND ALMOST STALLED WHEN I PULLED INTO THE NEAREST SERVICE CENTER. THE CHECK ENGINE LIGHT WAS ON. THE MECHANIC DIAGNOSED THE PROBLEM AS CLOGGED CAT CONVERTERS. THE CAR HAS THREE SETS OF THEM. THIS IS THE EFFECT OF THE CAUSE WHICH HE BELIEVED WAS FAULTY OXYGEN SENSORS AS WELL AS BAD SPARK PLUGS. AT THE END OF SEPT THE CAR WAS NOT RUNNING WELL AND I WENT TO ANOTHER MECHANIC WHO SAID THE EGR VALVE WAS BLOWN AND THEIR WAS BROKEN BOLTS WHERE THE MECHANIC WAS REPLACING THE EXHAUST SYSTEM. I WAS FURIOUS AND PROCEEDED TO RETURN TO THE MERRICK BELLMORE SERVICE CENTER. HE TOLD ME IF THE PROBLEM WAS ON HIS END THAT HE WILL TAKE CARE OF IT AND THEN DIAGNOSED THAT THE CATS WHERE CLOGGED AGAIN. HE DIDN'T PROPERLY DIAGNOSE THE CAUSE OF THE CATS GETTING CLOGGED THE FIRST TIME. THE MECHANIC HAS SINCE REPLACED THREE SETS OF CAT CONVERTERS AND HE HAS A BILL FOR $1600 AND HAS HAD MY CAR AT HIS SHOP FOR TWO MONTHS NOW. THE SHOP IS "TRYING" TO GET FORD TO PAY FOR THE EXHAUST PARTS. AFTER NUMEROUS ATTEMPTS TO SPEAK WITH THE OWNERS OF THIS SERVICE STATION TO NO AVAIL (THE CLERKS TELL ME 5 DIFFERENT SET OF NAMES AS TO WHO IS THE OWNER) ALL I WANT IS MY CAR BACK AND LET THIS SERVICE STATION "EAT" THIS CURRENT BILL DUE TO THE FACT THAT ON THE BILL THAT I PAID IN JULY THE WARRANTY ON PARTS IS ONE YEAR OR $12,000 MILES. I AM FRUSTRATED, ANGRY AND DON'T KNOW WHERE TO TURN. *TR

I HAD PREVIOUSLY BROUGHT MY 2002 FORD ESCAPE IN FOR SAFETY RECALL NHTSA ACTION NUMBER PE06048, WHICH WAS ISSUED TO ADDRESS PROBLEMS WITH ELECTRICAL WIRING CONNECTORS TO THE ABS ELECTRONIC CONTROL MODULE. THEY INSPECTED THE ABS MODULE CONNECTION AND APPLIED DIELECTRIC GREASE. APPROXIMATELY 7,000 MILES AND 15 MONTHS AFTER BRINGING IN MY CAR FOR THE SAFETY RECALL, THE ELECTRICAL CONNECTORS OF THE ABS MODULE WERE COMPLETELY CORRODED, SHORTED OUT, AND REQUIRED IMMEDIATE REPLACEMENT. FORD WAS UNWILLING TO ADDRESS THE PROBLEM BECAUSE 12 MONTHS HAD PASSED SINCE BRINGING MY CAR IN TO THEM. I WANTED TO EXPRESS MY CONCERN THAT THE ACTIONS TAKEN (DIELECTRIC GREASE APPLICATION ONLY) WHEN I BROUGHT MY CAR IN FOR THE SAFETY RECALL WERE INSUFFICIENT OR AT BEST A SHORT-TERM SOLUTION TO THIS ELECTRICAL SAFETY PROBLEM. I HAVE THE OLD PARTS AND PICTURES TO SHOW THE SEVERITY OF THE CORRODED AND SHORTED CONNECTIONS IN BOTH THE ABS BRAKE MODULE AND THE ABS MODULE CONNECTOR THAT WERE TAKEN FROM MY AUTOMOBILE. *TR

I HAD A RECALL ON MY CAR FOR ABS MODULE. I CALLED THE FORD DEALER IN LOS LUNAS AND THEY SAID MY CAR WASN'T ON THE LIST TO BE FIXED. TWO MONTHS LATER MY CAUGHT ON FIRE WHILE I WAS DRIVING IT. WHAT CAN I DO TO GET THIS TAKEN CARE OF NOW? *TR

I WAS DRIVING HOME FROM WORK WHEN I NOTICED THE GAS PEDAL REMAINED STUCK TO THE FLOOR. WHEN I HAD THE DEALER CHECK IT, THEY NOTICED THAT THE ACCELERATOR CABLE WAS SEVERELY FRAYED AND THAT IF I KEPT DRIVING IN THAT CONDITION, IT WOULD BE VERY DANGEROUS. *TR

THERE WAS A RECALL ON 2002 FORD ESCAPE LAST YEAR(2007) ON THE ABS UNIT. CAMPAIGN NUMBER 07V156000. MY PROBLEM IS THAT ONE DEALERSHIP TURNED IN THE RECALL AS BEING COMPLETED ON 4/24/07. THEY STATED THEY PUT GREASE ON THE ABS MODULE. ON 10/19/2008 I WAS DRIVING HOME AND THE MODULE CAUGHT ON FIRE. THE ORIGINAL DEALERSHIP THAT SUPPOSEDLY DID THE RECALL IS NOW NO LONGER IN BUSINESS. SO I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO HAVE THE VEHICLE INSPECTED BY A FORD SERVICE DEPT AND IF THEY DETERMINED THE CAUSE TO BE A DEFECTIVE MODULE THEN IT WOULD BE COVERED. SO I TOOK MY CAR TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT IT WAS DEFINITELY A DEFECT IN THE MODULE. SO THEY CALLED FORD MOTOR COMPANY TO VERIFY THE CLAIM AND THEN FORD TURNS IT DOWN. THE REASON WAS THAT IT HAD BEEN MORE THAN 12 MONTHS SINCE RECALL WAS DONE. THEY SAID THAT PARTS AND LABOR ARE COVERED FOR ONLY 12 MONTHS. BUT I HAVE THE RECEIPT THAT SHOWS ALL THE FIRST DEALERSHIP DONE WAS INSPECT AND APPLY GREASE. NO PARTS WERE REPLACED. IF THEY HAD ACTUALLY REPLACED THE MODULE THEN I COULD UNDERSTAND. THE RECALL CAME OUT AFTER THE CAR WAS ALREADY 5 YEARS OLD. SO THE RECALL DIDN'T STATE ANYTHING ABOUT THE AGE OF THE PART AND I DON'T SEE HOW GREASE COULD FIX A 5 YEAR OLD PART. EVEN SO IF ALL THEY REPLACED WAS GREASE THEN HOW DOES THE 5 YEAR OLD PART FALL UNDER A 12 MONTH PART AND LABOR WARRANTY? I THINK THE PART SHOULD BE REPLACED SINCE IT HAS BEEN DIAGNOSED AS DEFECTIVE. I WOULD GLADLY PAY FOR THE GREAS

A FORD RECALL NOTICE (#07S51) HAD BEEN MAILED INFORMING ME OF A RECALL TO OUR 2002 ESCAPE . THE RECALL, AS THE LETTER STATES, HAD TO DO WITH DISLODGED WIRE SEALS THAT COULD EFFECT THE ABS MODULE. THE RECALL NOTICE WENT ON TO STATE THAT IF LEFT UNFIXED, THE ABS MODULE COULD OVERHEAT DUE TO THE RECALL PART AND CAUSE, IN SOME CASES, THE CAR TO CATCH ON FIRE EVEN WHEN OFF. THIS DESCRIPTION FIT OUR CAR'S PROBLEM, SINCE OUR CAR'S ABS LIGHT AND BRAKE LIGHT WAS ON UNEXPLAINABLE. LOGICALLY, WE TOOK OUR CAR TO THE DEALERSHIP TO HAVE THE REPAIR DONE ON THE CAR. AFTER HAVING THE REPAIR DONE, WE CHECKED THE CAR AND THE ABS LIGHT AND THE BRAKE LIGHT WERE STILL ON. I CONFRONTED THE SERVICE MANAGER WHO HAD ADMINISTERED THE REPAIR AND HE ASSURED ME THAT THEY HAD REPAIRED THE PROBLEM TO THE EXTENT THAT FORD HAD ALLOWED THEM. HE HAD TOLD ME THAT ALL HE HAD DONE WAS CHANGE WAS A CONNECTOR AND NOTHING ELSE. THEY HAD NOT FIXED THE PROBLEM; THEIR REPORT ENDED WITH TELLING ME THAT THE ABS LIGHT AND PARKING LIGHT WERE STILL ON AND A DIAGNOSTICS WAS STILL NEEDED. THE MECHANICS DID NOT ONLY LEAVE THE PROBLEM UNFIXED, BUT WERE UNWILLING TO ADMIT THAT THE PROBLEM WAS FROM THE RECALL PART. INCIDENTALLY, THREE DAYS LATER AFTER THE MECHANICS HAD WORKED ON MY CAR, THE FORD ESCAPE CAUGHT FIRE WHILE PARKED ON THE CORNER OF CENHER DRIVE IN CHULA VISTA CA. FORTUNATELY, MY SPOUSE WAS NOT INSIDE THE CAR. THE FIREMAN WERE CALLED TO THE SCENE IN ORDER TO PUT OUT THE FIRE AND A POLICE REPORT WAS MADE. THE FIRE LEFT M

WE DRIVE FORD ESCAPE 2002. IN JANUARY 2006 WE BOUGHT 4 NEW TIRES FROM FIRESTONE P23570R16 WITH 60,000.00MILES GUARANTEE. WE HAVE DRIVEN ONLY 30,000 ON THIS FIRES. WE NOTICED VERY OFTEN AIR LEAKING FROM THESE TIRES AND WE DECIDED TO USE THE GUARANTEE AND GO TO FIRESTONE SERVICE FOR REPAIR. THE TIRES ,ALL FOUR, HAVE CRACKS AL OVER THE TIRE WITH NEXT WHITE COLOR LAYER VISIBLE. WE ARE AFRAID TO USE THE CAR. WHEN WE WENT TO THE SERVICE THEY TOLD US THAT THE REASON OF THIS KIND OF DAMAGE IS WEATHER. JOKE. NONE OF THE CARS DRIVING AROUND HAS THE SAME PROBLEM AND WE LIVE ON THE SAME EARTH AND THE WEATHER IS THE SAME TOO. WE HARDLY BELIEVED THEM AND EVEN CONVERSATION WITH PEOPLE FROM THE MAIN OFFICE DIDN'T HELP. THEY FIX ONE TIRE,CHECKED THE REST AND THEY STILL ARE SURE THAT THESE TIRES ARE OK AND SAFE TO DRIVE. BUT WE STILL HAVE THE CRACKS ON THE TIRES AND WE ARE WAITING FOR MOMENT WHEN THEY BLOW OUT. WE ARE NOT GOING TO PAY FOR REPLACEMENT EVEN 1$ ,SPECIALLY BECAUSE THIS IS FIRE STONE AND ALSO BECAUSE WE FOUND ARE TIRE ON RECALL LIST. BY THE WAY FOR THAT RECALL THEY ALSO HAVE THEIR OWN EXPLANATION OF COURSE. WE DON'T HAVE TO ADD THAT THEY WAS VERY NOT NICE DURING THE SERVICE AND IGNORING. PLEASE GIVE US SAME IDEA ABOUT OUR RIGHTS,SPECIALLY THAT NOTHING HAPPEN YET AND ME,MY WIFE AND MY DAUGHTERS ARE ALIVE. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IMMEDIATELY AFTER PURCHASING THE VEHICLE IN AUGUST OF 2002, IT BEGAN STALLING AND LOST ALL POWER. THE CONTACT RECEIVED A RECALL NOTICE IN APRIL OF 2004 FOR NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE). SHE TOOK THE VEHICLE TO A LOCAL DEALER AND RECEIVED HER FREE REPAIR. IN AUGUST OF 2008, THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 10-20 MPH, THE VEHICLE STALLED AND LOST ALL POWER; HOWEVER, IT WAS ABLE TO BE RESTARTED. ON AUGUST 11, 2008, WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE RECURRED TWO ADDITIONAL TIMES THE SAME DAY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND A COMPLETE DIAGNOSTIC TEST WAS PERFORMED; HOWEVER, NO FAILURES COULD BE FOUND. THE MANUFACTURER STATED THAT SINCE THEY ALREADY REPAIRED HER VEHICLE, THEY WERE NOT LIABLE FOR ANOTHER REPAIR. THE CURRENT MILEAGE WAS 51,007 AND FAILURE MILEAGE WAS 200.

FRONT KNOCKING NOISE. HAS BEEN PRESENT SINCE WE FIRST BOUGHT THE CAR NEW. MANY MECHANICS, INCLUDING THE FORD DEALER, COULD NOT FIND THE PROBLEM. BRAKES, TRANSMISSION, AND STRUTS WERE CHECKED OR REPLACED. THE KNOCKING PERSISTED. ON 8/15/08, THE BALL JOINT FAILED AS MY WIFE WAS TRAVELING AT 45 MPH AROUND A CORNER CAUSING THE DRIVER SIDE WHEEL TO FLOP AT A 90 DEGREE ANGLE. STEERING WAS IMPOSSIBLE. LUCKILY, MY WIFE WAS ABLE TO GET THE CAR STOPPED SAFELY WITHOUT OUT ANY LIFE THREATENING CONSEQUENCES. FORD ESCAPE 2002 XLT. *TR

MY FAMILY AND I WERE DRIVING ALONG THE INSTERSTATE WITH CRUISE CONTROLL SET AT 75 MPH. WE WERE GOING UP A SMALL HILL AND ABOUT TO GO INTO THE PASSING LANE. THE CAR SOUNDED LIKE THE TRANSMISSION SLIPPED IN OVER DRIVE AND THE RPMS WENT THROUGH THE ROOF. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TURNED THE VEHICLE OFF FOR SERVERAL MINUTES AND THEN TURNED IT BACK ON. THE OIL PRESSURE LIGHT FLICKERED ON AND OFF AND THE ENGINE MADE A HORRIBLE SCREECHING NOISE. WE CHECKED THE OIL AND IT WAS FULL. THE CAR HAD TO BE TOWED TO THE MECHANIC WERE HE THEN INFORMED US THAT THE CAR NEEDED A NEW ENGINE. HE STATED THE THE CATALYTIC CONVERETED HAD GONE OUT CAUSING THE ENGINE TO FAIL. THE CAR ALSO WILL NEED A NEW TRANSMISSION. THE TOTAL COST TO FIX THIS IS AROUND $8000.00. I CONTACTED FORD TODAY TO TELL THEM WHAT HAD HAPPENED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO SINCE THE CAR HAD NOT BEEN SERVICED AT A FORD SERVICE STATION CONSISTANTLY SINCE THE CAR WAS FIRST PURCHASED AND THAT THEY HAVE HAD NO OTHER SIMILIAR COMPLAINTS WITH THIS VECHILE. AFTER RESEARCHING ONLINE I HAVE FOUND MANY SIMILAR COMPLAINTS WHERE EVER ONE HAS SEEMED TO CONTACT FORD AND THEY SAY THE SAME THINGS TO THEM. I ALSO HAVE HAD SOME SMALLER PROBLEMS WITH THIS VEHICLE LIKE THE ENGINE LIGHT GOING ON AND THE EMERGENCY BREAK LIGHT GOING ON AND BROUGHT THEM IN TO THE SHOP AND HAVE HAD TO REPLACE THE SENSORS. RIGHT NOW I AM NOT ABLE TO REPLACE THE VEHICLE DUE TO FINICIAL REASONS.

2002 FORD ESCAPE STALLS WHEN BACKING UP, GOING FORWARD GOING DOWN THE ROAD. GOING AROUND A CORNER. WENT TO FORD DEALER AND THEY HAD THE VEHICLE FOR A WEEK AND FOUND NOTHING. I CAN'T DRIVE THIS VEHICLE BECAUSE IT'S UNSAFE. THIS IS MY ONLY VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT IF THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, THEY COULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

AIR BAG LIGHTS GO ON AND OFF. *TR

I OWN A FORD 2002 ESCAPE. WHILE VISITING MY MOTHER ON 06/25/08, I HAD PARKED MY CAR IN HER DRIVE AND TURNED THE IGNITION OFF. THE KEYS WERE IN THE IGNITION. I HAD BEEN AT MY MOTHERS FOR APRX. 30-40 MINS WHEN I HEARD A LOUD EXPLOSION. I RAN TO THE DOOR AND LOOKED OUT AND MY VEHICLE WAS IN FLAMES. THE FIRE DEPT. SEEMS TO THINK THAT IT WAS ELECTRICAL. AFTER RESEARCHING THIS ONLINE, I SEE THAT THIS HAS HAPPENED WITH SEVERAL FORD VEHICLES. MY CAR IS TOTALED. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE DEALER PERFORMED A RECALL REPAIR ON THE VEHICLE TO PREVENT IT FROM CATCHING FIRE. TWO MONTHS AFTER THE REPAIR, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY AFTER IT HAD BEEN PARKED FOR TWO MINUTES. FORD STATED THAT THEY ARE NOT RESPONSIBLE FOR ANY DAMAGES. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,653.

I PURCHASED (4) TIRES ABOUT ONE YEAR AGO FROM A BRIDGESTONE TIRE DEALERSHIP. THE TIRES ARE: 062065 DUELER H/L D683 OWL P225/70R15 100S. LATE APRIL '08, AS I WAS WASHING THE TIRES I NOTICED "CRACKS" ON THE SIDES, AROUND AND IN BETWEEN THE TREADS OF ALL FOUR TIRES. ON MAY 3, I TOOK THE CAR TO THE BRIDGESTONE DEALER AND FILED THE COMPLAINT THAT I BELIEVE THE TIRES ARE NOW UNSAFE AND REQUESTED REPLACEMENT. THE SERVICE MANAGER (DAN HILBORN) PROMISED TO INVESTIGATE WITH FIRESTONE AND GET BACK WITH ME. ON MAY 23, 2008, DAN CALLED ME AND SAID THAT THE REPLACEMENT TIRES ARE IN AND I CAN BRING IN MY CAR TO REPLACE THE TIRES. SAME DAY, I TOOK MY CAR IN AND THEN DAN TELLS ME THAT THE SAME TIRES ARE NO LONGER INSTOCK AND THAT I NEED TO PAY AN ADDITIONAL $288.54 FOR UPGRADED TIRES TO REPLACE MY DEFECTIVE TIRES. DAN ALSO STATED THAT THE DEFECTIVE TIRES WERE FROM AN "OLD STOCK" THAT WERE ACTUALLY SOLD AS NEW TO MOVE THEM. DAN REFERRED ME TO "BILL" FROM BRIDGESTONE FIRESTONE TECHNICAL SERVICE DEPT IN WOODBRIDGE, ILL. BILL ALSO REFUSED TO REPLACE MY DEFECTIVE TIRES AT NO COST TO ME. HE STATED THAT THESE TIRES ARE SAFE TO DRIVE ON THEM WITH CRACKS BETWEEN AND AROUND THE TIRE TREADS. BILL STATED THAT THERE MAY BE SAFETY CONCERN IF YOU "CAN DRIVE A HEAD OF A BALL POINT PEN IN THE CRACKS"!!! I BELIEVE THESE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED, AS I BELIEVE THAT AN AVERAGE CONSUMER WOULD NOT NOTICE THESE CRACKS AND WILL CONTINUE TO DRIVE ON THEM WHICH IS A SAFETY RISK TO THE LIVES OF OUR PEO

THE CAR WAS MAKING A NOISE. THE REPAIR SHOP FOUND THAT THE GAS TANK WAS SCRAPING ON THE DRIVE SHAFT BECAUSE THE STRAP THAT HOLDS THE GAS TANK AND SHIELD IN PLACE HAD RUSTED THROUGH AND BROKEN IN HALF CAUSING THE GAS TANK TO FALL DOWN ON THE DRIVE SHAFT. LUCKILY I DID NOT DRIVE VERY FAR WITH THIS SITUATION BECAUSE THE DRIVE SHAFT WOULD HAVE PUT A HOLE IN THE GAS TANK AND COULD HAVE POTENTIALLY CAUSED A FIRE. *TR

I PURCHASED MY 2002 FORD ESCAPE IN FEBRUARY 2006. WITHIN A FEW DAYS THE AIRBAG LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THAT THE SEATBELT PRETENSER NEEDED TO BE REPLACED, BUT I CAN NOT AFFORD TO PAY ALMOST $500. THE DEALERSHIP SAYS THAT BECAUSE I CAN'T HAVE IT FIXED, MY AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. I HAVE REPORTED THIS TO THE FORD COMPANY AND GOT NO HELP. SO, BASICALLY THEY ARE SAYING THAT I DESERVE TO BE HURT OR KILLED IN AN ACCIDENT BECAUSE I CAN'T AFFORD TO HAVE THE PRETENSER FIXED. I FOR ONE DO NOT THINK THAT IS FAIR. *TR

VEHICLE WILL NOT SHIFT INTO ANY GEAR EXCEPT PARK. *TR

AIR BAG TROUBLE LIGHT BEGAN BLINKING AFTER TURNING THE ENGINE ON ONE MORNING. A SERIES OF BLINKING......6 TIMES, 4 TIMES, 6 TIMES, 4 TIMES AND THEN REMAINED ON. ONLY WENT OFF WHEN TURNING ENGINE OFF. LOCAL REPAIR SHOP SAID ONLY DEALER COULD HANDLE THIS. DEALER QUOTED PRICE TO JUST INVESTIGATE. AND THAT IT WOULD DEPEND ON WHAT THEY FOUND IF THE QUOTE WOULD BE APPLIED TO THE TOTAL REPAIR COST. HMMM. DEALER ALSO SAID THAT MOST LIKELY WHILE THE WARNING LIGHT IS ON THAT THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A COLLISION. I HAVE SEEN THE NUMBER OF COMPLAINTS HERE AT THIS WEBSITE AND ELSEWHERE AND MERELY WANT TO ADD MINE TO THE GROWING LIST. THE MORE WE COMPLAIN MAYBE WE'LL GET SOME RESULTS. THANKS. *TR

THE VEHICLE IN QUESTION A 2002 FORD ESCAPE XL, THREW A ROD AT ABOUT 47,000 MILES DUE TO A PROBLEM THAT BECAME A RECALL CONCERN ( FORD RECALL ID# 42319 DECEMBER 7, 2004), I WAS SENT A RECALL NOTICE 2 MONTHS AFTER THE REPLACEMENT BY A USED ( 43,000 MILES), ENGINE WHICH MY EXTENDED WARRANTY COMPANY CHOSE OVER A REMANUFACTURED ENGINE THAT I WANTED. IT ALSO THREW A ROD AFTER THE ACCELERATOR STUCK, ( THE RECALL ITEM) 40,000 MILES LATER. BECAUSE THE WARRANTY HAD EXPIRED, NO REPAIRS WERE COVERED AND I ENDED UP PAYING REPAIRS, RENTAL COST AND LOSING WAGES BECAUSE I COULDN'T GET TO MY NEXT ASSIGNMENT. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.

I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR