Page 7 of 21 · complaints 301–350 of 1,027

2002 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, HydraulicFire
Filed Feb 8, 2012120,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE CONTACT MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED AND THAT HE WAS CONSTANTLY REPLENISHING THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 134,000.

Engine and Engine Cooling
Filed Feb 8, 2012142,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECREASED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THAT THE CATALYTIC CONVERTER WAS CLOGGED. THE VEHICLE WAS REPAIRED WITH A NEW CATALYTIC CONVERTER. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 143,000.

Service Brakes, Hydraulic
Filed Feb 7, 201290,000 milesMI

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CONTACT EXPRESSED CONCERN BECAUSE THE PARTS WERE NOT AVAILABLE AND THE CONTACT WAS INSTRUCTED NOT TO OPERATE THE VEHICLE BECAUSE IT COULD CATCH ON FIRE. THE VEHICLE WAS THE ONLY MODE OF TRANSPORTATION FOR THE CONTACT. THE DEALER WAS NOTIFIED, BUT DID NOT HAVE THE PARTS AVAILABLE TO PERFORM REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

Structure › Body › Hatchback/Liftgate
Filed Feb 3, 201250,000 milesNJ

APPROXIMATELY A YEAR AGO, FEB. 2011, I NOTICED THE TRUCK LIFT GATE AND WINDOW WAS NOT WORKING PROPERLY. I THOUGHT MAYBE BECAUSE OF THE SNOW AND COLD WEATHER IT WAS FROZEN. THE NEXT FEW WEEKS IT WORKED ON AND OFF. THEN AFTER A MONTH OR SO IT STOPPED WORKING AT ALL. I SEARCHED TO SEE IF THERE WAS A RECALL ON THIS PART AND THERE WAS ONE, I CALLED FORD BUT THEY SAID MY VIN WAS NOT ON THEIR LIST OF RECALLS FOR THAT PROBLEM SO I WAS OUT OF LUCK AND ONE YEAR LATER IT STILL DOES NOT WORK. I CANNOT OPEN OR CLOSE THE REAR LIFT DOOR OR THE WINDOW ABOVE IT. TWO MECHANICS LOOKED AT THE PROBLEM AND SAID ONLY FORD CAN REPLACE THE PART. THE PANELS ON THE DOOR MUST BE REMOVED TO GET TO THE MECHANISM. THE PART COSTS ABOUT $15.00 BUT LABOR COSTS WILL BE AROUND $400.00 I RESEARCHED THIS DEFECT AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS MODEL AND YEAR. *KB

Service Brakes, Hydraulic
Filed Feb 2, 2012MD

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/ MODULE ); HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REMEDY REPAIR. THE CONTACT WAS DISPLEASED TO KNOW THE DEALER AND MANUFACTURER WERE UNABLE TO STATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL, ALTHOUGH THERE WAS CONCERN OF THE SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed Feb 2, 201258,448 milesMO

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP AND WOULD NOT ACCELERATE BEYOND 2 MPH. THE VEHICLE EVENTUALLY BEGAN TO ACCELERATE AT NORMAL RATES OF SPEED. THE FAILURE RECURRED WHENEVER THE CONTACT ACCELERATED FROM A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A COMPUTER CHIP WITHIN THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,448.

Service Brakes, HydraulicFire
Filed Dec 19, 201195,000 milesIN

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ON AN ICY SURFACE, THE DRIVER APPLIED THE BRAKES AND THE ANTI LOCK BRAKING SYSTEM DID NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ANTI LOCK BRAKE MODULE HAD BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000.

Visibility
Filed Dec 18, 2011IA

YESTERDAY I DROVE AROUND TOWN RUNNING ERRANDS IN MY 2002 FORD ESCAPE AND IT WAS FINE. CAME HOME LAST NIGHT (TEMPERATURE OUTSIDE WAS AROUND 27 DEGREES OUTSIDE) AND PARKED IT IN GARAGE. WHEN I WENT OUT TO GARAGE NEXT DAY (14 HOURS LATER) TO LEAVE AGAIN I NOTICED MY FORD ESCAPE HAD IT'S BACK GLASS THAT WAS COMPLETELY SHATTERED OUT OF IT AND ALL OVER THE FLOOR OF THE GARAGE. ALL DOORS TO GARAGE WERE SHUT AND LOCKED. THIS EXPLOSION OF GLASS HAPPENED ALL BY ITSELF AFTER BEING PARKED THERE THE NIGHT BEFORE. ALSO HAVE AN ISSUE WITH AIR BAG LIGHT AND CHECK FUEL CAP LIGHT THAT HAS BOTH BEEN STAYING ON AND CANNOT GET EITHER TO STAY OFF!! WORRIED VEHICLE IS GONNA FALL APART SOME DAY BEFORE I GET MY CHILD TO HIS SCHOOL ONE MORNING..NOT DEPENDABLE VEHICLE AFTER ALL!! :( SEEMS I HAVE READ MANY MANY OTHER COMPLAINTS ONLINE ABOUT THESE PROBLEMS FROM ESCAPE OWNERS WANTING TO KNOW..ARE THERE NO RECALLS FOR THE BACKGLASS?? OR EVEN ANYTHING ELSE FOR THIS VEHICLE?? FEELING UNSAFE FOR MY CHILD TO RIDE IN NOW!! *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire1 injured
Filed Dec 8, 201130,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WHEN IT BECAME ENGULFED IN FLAMES. THERE WAS DAMAGE TO THE CONTACT'S HOME AS A RESULT OF THE FIRE. THE OWNER RECEIVED MINOR BURNS TO HIS HANDS FROM TRYING TO EXIT THE RESIDENCE SAFELY. THE FIRE AND POLICE DEPARTMENTS WERE CALLED AND ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ANTI-LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND THEY SENT AN INVESTIGATOR TO ACCESS THE DAMAGES. THERE WAS NO RESPONSE FROM THE MANUFACTURER AS OF YET. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/13/12*LJ UPDATED 01/20/12

Service Brakes, HydraulicFire
Filed Nov 3, 2011122,000 milesGA

VEHICLE WAS PARKED IN YARD WHEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WE RAISED HOOD AND SAW WIRES ON FIRE UNDER THE MASTER CYLINDER. WE PUT THE FIRE OUT. WIRES FROM ABS SYSTEM CAUGHT ON FIRE *TR

Vehicle Speed Control
Filed Oct 24, 201179,000 milesKY

TL* THE CONTACT OWNS A 2002 FORD ESCAPE XLT. THE CONTACT STATED THAT AS THE ACCELERATOR WAS RELEASED, THE VEHICLE MAINTAINED SPEED AND DID NOT SLOW DOWN AND THE RPMS MAINTAINED AN ABNORMALLY HIGH READING. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 11/23/11*BF

Power TrainCrash
Filed Oct 17, 201125 milesUT

IN MARCH 2004 WHILE DRIVING AT A LOW RATE OF SPEED, I CLIPPED THE CORNER OF A PARKED VEHICLE WHICH CAUSED MY FORD ESCAPE TO OVERTURN. NO AIRBAGS DEPLOYED. IN SEPTEMBER 2009 WHILE ENTERING A FREEWAY DURING A HEAVY RAINSTORM, DRIVING AT A LOW RATE OF SPEED, THE ESCAPE HYDRO PLANED, SLAMMED INTO THE CEMENT BARRIER RENDERING THE VEHICLE USELESS. DESPITE THE VEHICLE HAVING SPUN MULTIPLE TIMES AND BEING SLAMMED INTO THE BARRIER AT SUCH AN IMPACT THE TRANSMISSION DROPPED SEVERAL INCHES, NO AIRBAGS DEPLOYED. THIS VEHICLE WAS PURCHASED NEW FROM BUTTERFIELD FORD IN SALT LAKE, AT A COST OF $22, 200. IN THE 5+ YEARS OF OWNING THIS VEHICLE, I SPENT MORE THAN $10,000 IN REPAIRS - FOR A BRAND NEW VEHICLE. DESPITE MY PLEAS TO THE DEALER SHIP, I WAS NEVER PROVIDED ANY REMEDY. DESPITE A DPF SENSOR GOING OUT 3 TIMES AND ONLY BEING COVERED ONCE BY WARRANTY, CALIPERS GOING OUT AND THEN BRAKES SHORTLY AFTER THE VEHICLES WARRANTY EXPIRES WHICH FORD WILL NOT COVER DESPITE THE CALIPERS HAVING JUST BEEN REPLACED. THE EXHAUST MANIFOLD, THE LATCH TO THE TAIL GATE DID NOT WORK. THIS VEHICLE WAS A LEMON AND FORD NEVER EVEN TRIED TO PROVIDE A REMEDY. MY PRIMARY CONCERN, THE AIR BAGS DID NOT DEPLOY DESPITE THE VEHICLE TURNING OVER DURING THE FIRST ACCIDENT NOR WHEN I HIT A CEMENT BARRIER WITH SUCH FORCE THE TRANSMISSION DROPPED SEVERAL INCHES. *TR

Fuel System, Other
Filed Aug 12, 201179,996 milesMA

METAL STRAPS HOLDING UP THE GAS TANK RUSTED AND BROKE ON JULY 28, 2011 WHILE FILLING THE GAS TANK. HAD TO HAVE IT TOWED TO DEALERSHIP WHERE THEY REPLACED THE TWO METAL STRAPS ON AUGUST 1, 2011. ON AUGUST 2, 2011 A RECALL WAS ISSUED FOR THE SAME PROBLEM ON SIMILAR FORD VEHICLES THAT WERE MANUFACTURED DURING THE SAME YEAR. DEALERSHIP CONFIRMED IT WAS THE SAME PROBLEM THAT WAS CITED IN THE RECALL AND STATED THAT I WAS VERY LUCKY THAT I WAS NOT DRIVING THE VEHICLE AT THE TIME THIS OCCURRED. *TR

Service Brakes, HydraulicFire
Filed Aug 8, 2011147,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED THE CONTACT NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED AN INSPECTOR WOULD GO OUT TO INSPECT THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS BUT THE TECHNICIANS STATED REPAIRS WERE NOT NEEDED. THE CONTACT STATED THE FIRE BEGAN WHERE THE ABS MODULE WAS LOCATED AND BELIEVED THE FIRE WAS CAUSED BY THE ABS MODULE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Electrical SystemFire
Filed Aug 4, 2011OH

ABS WARNING INDICATOR ILLUMINATED, 25A FUSE BLOWN- UPON REPLACEMENT SMOKE AND SPARKS FROM ABS MODULE CONNECTOR, INSPECTION REVEALS MELTED CONNECTOR COVER AND WIRING HARNESS, CORRODED WIRE TERMINALS AND ALSO A WIRE ARCING AT A BREAK INSIDE THE CONNECTOR COVER. THE 60A FUSE WAS REMOVED TO ISOLATE THE ABS SYSTEM FAULT FOR A LIMP HOME. ED MULLINAX FORD SERVICE DEPARTMENT ACKNOWLEDGES ABS MODULE RECALL; HOWEVER, DEALERSHIP DENIES APPLICABLE TO THIS VEHICLE. *TR

Vehicle Speed ControlCrash
Filed Aug 2, 201194,700 milesIL

ON RT. 59, JUST SOUTH OF NORTHWEST HWY (RT. 14) IN BARRINGTON, MY 2002 FORD ESCAPE XLT WAS INVOLVED IN A BIZARRE INCIDENT OR ACCIDENT. WHILE SITTING STATIC ON LEVEL ROAD IN A LINE OF TRAFFIC WITH A TRAIN-CROSSING BARRIER ARM KEEPING TRAFFIC SAFELY WAITING FOR THE TRAIN TO PASS, MY VEHICLE LURCHED FORWARD IN AN UNINTENDED ACCELERATION WHILE MY FOOT WAS FIRMLY PRESSING ON THE BRAKE PEDAL. THE ENGINE RACED AT >= 4000 RPM. WITH CONTINUED BRAKING ACTION ON MY PART WITH NO VEHICLE RESPONSE, THE PASSENGER-SIDE FRONT END OF MY VEHICLE HIT THE 1988 FORD F150 TRUCK IMMEDIATELY IN FRONT OF ME. AS A SIDE NOTE, I HAD THE 2005 FORD RECALL WORK PERFORMED ON THE DEFECTIVE ACCELERATOR CABLE, WITH THE CABLE REPLACEMENT AT PACKEY WEBB FORD DEALERSHIP SERVICE CENTER IN WHEATON, ILLINOIS. THERE IS A SAFETY-HAZARD RISK ASSOCIATED WITH THE VEHICLE, AND I REFUSE TO DRIVE THIS VEHICLE EVEN IF THE APPROXIMATELY $4000.00 DAMAGES ARE REPAIRED, WHICH I HAVE NOT AUTHORIZED. I AM AN EXPERIENCE COMPUTER IT SOFTWARE/HARDWARE PROFESSIONAL, AS WELL AS AN ENGINEERING DESIGN CONTROLS EXPERT IN THE HEALTH CARE INDUSTRY, WORKING FOR A MAJOR PRODUCT MANUFACTURER (SOFTWARE AND HARDWARE). THERE IS A DEFINITE SAFETY RISK ASSOCIATED WITH THIS VEHICLE MAKE/MODEL, AND I WANT TO REPORT THIS INCIDENT TO THE PROPER AGENCY. THE INSURANCE COMPANY, FORD DEALERSHIP, AND THE AUTHORIZED SERVICE CENTER HAVE DONE NOTHING TO IDENTIFY THE ROOT CAUSE FOR THE VEHICLE MALFUNCTION ON DESIGN DEFECT; THEY ONLY TREAT THIS AS A LOSS AND DID

Service Brakes, HydraulicFire
Filed Aug 1, 2011153,000 milesTN

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY ONE HOUR WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT ARRIVE AND EXTINGUISHED THE FIRE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE ANTI LOCK BRAKE MODULE CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT BEEN MOVED SINCE THE FIRE. THE FAILURE AND CURRENT MILEAGE WAS 153,000.

Service Brakes, HydraulicFire
Filed Jul 29, 2011124,000 milesTX

TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE CONTACT SMELLED SOMETHING BURNING. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE WIRES THAT WERE CONNECTED TO THE BRAKES MASTER CYLINDER HAD MELTED. THE MECHANIC ALSO INFORMED THE CONTACT OF NHTSA RECALL NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND THE CONTACT CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THIS WAS A MANUFACTURERS DEFECT THAT COULD HAVE RESULTED IN A CRASH. THE FAILURE MILEAGE WAS 124,000.

Engine and Engine Cooling › Exhaust System
Filed Jul 27, 2011137,000 milesIN

2002 FORD ESCAPE. CATALYTIC CONVERTER PROBLEM. PROBLEM BEGAN LAST WEEK WHEN DPFE TUBES CAME OFF AND DPFE SENSOR MELTED. THE NEXT DAY THE VALVE NEXT TO THE DPFE SENSOR BLEW A HOLE AND ALL PARTS WERE REPLACED. THE NEXT DAY ONE OF THE DPFE TUBES CAME OFF AGAIN. THIS WAS REPLACED AGAIN. THE NEXT DAY THE CAR DID NOT HAVE GOOD GAS POWER. WHEN GOING UP A SMALL INCLINE THE CAR WOULD NOT GO PAST 40 MPH. WENT TO CAR REPAIR SHOP AND O2 SENSOR WAS REMOVED TO SEE IF IT WAS THE CATALYTIC CONVERTER. THIS CAR HAS 3 CATALYTIC CONVERTERS. THIS CAR IS AT ANOTHER CAR REPAIR SHOP NOW TO SEE WHAT THE CAUSE IS FOR THE CATALYTIC CONVERTER(S) TO GO BAD. ONE REPAIR SHOP ADVISED THAT THIS IS A COMMON PROBLEM WITH FORD ESCAPES. I CONTACTED FORD MOTOR COMPANY AND WAS TOLD THAT THERE HAVE BEEN NO RECALLS FOR THIS PROBLEM. I WENT OUT TO THE FORD FORUM AND THERE ARE ENTRIES FROM 2007 TO PRESENT WITH MANY 2002 ESCAPE OWNERS THAT HAVE EXPERIENCED THE SAME PROBLEMS THAT I AM EXPERIENCING. THIS PROBLEM CAN CAUSE MAJOR ENGINE PROBLEMS THAT COULD CAUSE AN ACCIDENT. NO ENGINE LIGHT HAS COME SINCE THE DPFE TUBES AND SENSOR AND VALVE WAS REPLACED. *TR

Structure › Frame and Members
Filed Jul 18, 201178,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE LOWER CONTROL ARM DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER SIDE WHEEL POINTED SIDEWAYS, CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FAILURE WAS DUE TO CORROSION. AS A RESULT, THE FRONT SUBFRAME ASSEMBLY AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 11/22/11*LJ UPDATED 03/13/12

Tires
Filed Jul 14, 2011AL

ONE ALLOY WHEEL RIM ORIGINAL TO MY 2002 FORD ESCAPE HAVE PIN-SIZE HOLES WHICH CAUSES AIR TO CONSTANTLY ESCAPE LEADING TO POTENTIAL SAFETY ISSUE. INCIDENT DATE IS WHEN DIAGNOSTICS FROM SERVICE TECHNICIAN WAS REPORTED TO ME. *TR

Service Brakes, Hydraulic
Filed Jul 11, 2011115,000 milesNM

ON OR ABOUT JUNE 17, 2011, MY 2002 FORD ESCAPE WAS PARKED AND THE IGNITITION WAS IN THE OFF POSITION WHEN MY CAR ALARM WENT OFF. WHEN I LOOKED OUTSIDE I OBSERVED SMOKE BELLOWING OUT FROM UNDER THE HOOD. THE NEXT DAY, I WAS ABLE TO GET MY VEHICLE TO DEALER, WHERE THEY DIAGNOSED THE ABS MODULE HAS OVERHEATED AND NEEDS TO BE REPLACED. I WAS GIVEN AN ESTIMATE OF $720.00 TO REPAIR THE PROBLEM. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE SERVICE BRAKES, HYDRAULIC: ANTILOCK; CONTROL UNIT MODULE WAS RECALLED BY FORD (#07S51)ON APRIL 23, 2007 AND CONTINUES TO BE OPEN. I WAS IN CONTACT WITH SERVICE MANAGER FOR DEALER ON OR ABOUT JUNE 30TH TO FOLLOW UP ON THE WORK THEY HAD DONE IN MAY 2007 CONCERNING THIS PROBLEM. HE INFORMED ME THAT WHEN THEY INSPECTED THE VEHICLE IN 5/07, THERE WAS NO PROBLEM AND THAT IT WAS PROPERLY INSPECTED, AND THEY PLACED GREASE ON IT , AND ARE NOT WILLING TO PAY FOR THIS REPAIR. ON OR ABOUT JULY 1, 2011, SUBMITTED A CLAIM TO THE FORD MOTOR CO. REGARDING THIS REPAIR AT NO COST TO ME. UPON FURTHER INSPECTION, HAS ALSO DISCOVERED ANOTHER RECALL PROBLEM (NHTSA #07E023000)SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER AND THAT BRAKE FLUID HAS LEAKED FROM THE REAR OF MASTER CYLINDER AND HAS LEAKED ON THE VEHICLE INTO THE POWER BRAKE BOOSTER. I HAVE BEEN EXPERIENCING NO BRAKES WHEN I PUT MY FOOT ON THE BRAKE PEDEL. DESPITE THESE RECALL PROBLEMS BEING INVESITGATED, NEITHER FORD MOTOR COMPANY FEEL THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIRS

Service Brakes, HydraulicFire
Filed Jun 30, 2011130,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS RULED AS DESTROYED. THE FAILURE WAS CONTRIBUTED TO THE ABS MODULE. THE CONTACT STATED THAT THE ABS MODULE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES: HYDRAULIC: ANTILOCK: CONTROL UNIT MODULE) JULY 7, 2007. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Jun 29, 201193,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW HINGE FOR THE TAIL GATE DETACHED FROM THE VEHICLE WHILE THE TAIL GATE WAS AJAR. THE GLASS WINDOW STRUCK THE CONTACT IN THE HEAD BUT THE CONTACT WAS NOT INJURED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE HINGE AND THEY STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT THE REAR WINDOW COULD HAVE CAUSED SERIOUS INJURIES. THE FAILURE MILEAGE WAS 93,000.

Service Brakes, Hydraulic
Filed Jun 29, 2011PA

IN DECEMBER 2010 TOOK MY FORD ESCAPE INTO MY SERVICE CENTER TO HAVE THE BRAKES LOOKED AT WHEN THE ABS LIGHT CAME ON AND THE BRAKE PRESSURE FELT SLUGGISH. THEY FOUND AND REPLACED A BAD TONE RING ON THE LEFT FRONT AXLE. NOW SIX MONTHS LATER JUNE 2011 THE ABS LIGHT COMES ON AGAIN WITH THE BRAKE PEDAL PULSATING AT TIMES. I TOOK IT BACK TO THE SERVICE CENTER AGAIN AND THEY HAD TO DO THE SAME THING ON THE RIGHT SIDE FRONT. I FEEL THAT THIS IS A SAFETY ISSUE. IF SOMEONE WOULD STOP SHORT IN FRONT OF ME OR CUT ME OFF AND I WOULD HAVE TO SLAM ON MY BRAKES, I FEEL THAT SOMEONE COULD BE SERIOUSLY HURT. I FEEL THAT FORD SHOULD RECALL THE 2002 ESCAPE FOR THIS REASON.

Service Brakes, Hydraulic
Filed Jun 11, 201134,886 milesPA

MY ABS SYSTEM WAS COMING ON WHILE STOPPING FOR NO APPARENT REASON. WHEN I TOOK VEHICLE TO DEALER, THEY SAID I HAD A CRACKED TONE RING. I HAD THE SAME TONE RING REPLACED 4 YEARS AGO. OF COURSE IT WASN'T UNDER WARRANTY. $400 LATER, IT IS FIXED... *TR

Unknown or OtherFire
Filed Jun 10, 2011160,000 milesNY

I DROVE MY VEHICLE HOME FROM WORK (LESS THAN 5 MILES). WHEN I PULLED INTO MY DRIVEWAY AND PARKED MY VEHICLE, SMOKE BEGAN TO POUR OUT FROM THE ENGINE COMPARTMENT. WHEN I OPENED THE HOOD THERE WERE FLAMES DIRECTLY IN FRONT OF THE DRIVER SIDE NEAR THE FIRE WALL. THESE FLAMES WERE ORIGINATING FROM THE ABS MODULE LOCATION.

Service Brakes, Hydraulic
Filed May 27, 201168,100 milesMN

BRAKES WOULD FEEL LIKE THEY WERE FADING AND THEN ABS FELT LIKE IT WAS WORKING. NO WARNING LIGHTS WOULD COME ON. DEALER FOUND CRACKED ABS TONE RINGS. AN 800 DOLLAR REPAIR. *TR

Engine and Engine CoolingFire
Filed May 26, 2011110,000 milesOK

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE INITIATED IN THE ENGINE COMPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED. THE MANUFACTURER FIWAS MADE AWARE OF THE FAILURE AND THE INSURANCE COMPANY WAS INVESTIGATING THE CAUSE OF FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 110,000.

Unknown or Other
Filed May 26, 201196,505 milesAZ

WHILE ACCELERATING ON AN ON-RAMP ENTERING A STATE HIGHWAY, TRAFFIC AHEAD OF ME CAME TO A STOP. I WENT FROM APPLYING PRESSURE ON THE GAS PEDAL TO IMMEDIATELY MOVING MY RIGHT FOOT TO THE BRAKE PEDAL TO APPLY PRESSURE. THE BRAKE PEDAL GAVE VERY LITTLE RESISTANCE. I DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR OF THE VEHICLE. MY VEHICLE CAME TO A VERY SLOW STOP AS IF I WAS ONLY LIGHTLY DEPRESSING THE BRAKE. MY TIRES DID NOT SKID AS I WOULD EXPECT AND THE VEHICLE TOOK SEVERAL SECONDS TO FINALLY COME TO A VERY SLOW AND GRADUAL STOP. THE STOP WAS SO SLOW AND GRADUAL THAT I COULD NOT EVEN FEEL MOMENTUM PUSHING MY BODY FORWARD AS USUALLY EXPERIENCED WHEN SUDDENLY BRAKING.

Electrical SystemFire
Filed May 23, 2011LA

ABS MODULE CONNECTOR CAUGHT FIRE WHILE CAR WAS PARKED. RECALL FOR ABS MODULE CONNECTOR INSPECTION WAS COMPLETED 7/6/2007. BROUGHT VEHICLE BACK IN 1/7/2008 DUE TO ABS LIGHT REMAINING ON. NO MENTION OF ABS, NOTED ROTORS BELOW SPECS AND BRAKE PADS NEED REPLACING.

Electrical SystemFire
Filed May 23, 2011IN

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 60 MPH WHEN SPARKS STARTED TO SHOOT FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO RAPIDLY MOVE THE VEHICLE FROM OFF THE ROADWAY AND AS THE HOOD WAS LIFTED, THE CONTACT NOTICED THAT THE ENGINE WAS ON FIRE. THE POLICE AND THE FIRE DEPARTMENT WERE DISPATCHED TO EXTINGUISH THE FIRE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE AND THE VEHICLE WAS DEEMED AS DESTROYED. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE ENGINE FIRE BUT THE FIRE DEPARTMENT ADVISED THAT THE FIRE COULD POTENTIALLY HAVE BEEN CAUSED BY AN ELECTRICAL FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 9/16/11 *CN UPDATED 2/9/12 *CN

Fuel System, Other
Filed May 18, 201185,000 milesIL

GAS TANK SHIELD AND STRAPS ARE RUSTED SO BADLY THAT THERE IS A 5" X 6" HOLE IN THE GAS TANK SHIELD. THE STRAPS HOLDING THE SHIELD ARE ALSO BADLY RUSTED. *TR

Engine and Engine Cooling › EngineFire
Filed May 8, 2011118,518 miles00

APRIL 25, 2001 I DROVE THE CAR 5 MINUTES TO THE LOCAL POOL AND CAR WAS PARKED FOR ABOUT AN HOUR. |THEN DROVE FRIEND BACK HOME FROM LOCAL POOL TO HER HOUSE ABOUT A 5 MINUTE DRIVE, I THEN TURNED THE CAR IGNITION WAS OFF, SUDDENLY THERE WAS SMOKE COMING FROM UNDER THE ENGINE COMPARTMENT AREA. TRIED TO OPEN HOOD, GREY SMOKE BILLOWED OUT FROM UNDER THE HOOD, THEN SPARKS FELL ON THE PAVEMENT FROM UNDER THE CAR AND THEN FLAMES BURST OUT THROUGH THE OPEN CRACK OF THE HOOD. THE FIRE SEEMED SPONTANEOUS, THERE WAS A BURNING SMELL LIKE DIRTY AIR JUST BEFORE THE SMOKE STARTED. FIRE DEPARTMENT, POLICE AND AMBULANCE WERE CALLED. IT HAD NEVER OCCURRED BEFORE THE CAR WAS TOWED TO A LOCAL BODY SHOP AND WAS TAKEN TO ANOTHER LOCATION BY THE INSURANCE COMPANY. I KNOW THAT RECALL WORK WAS DONE ON THE CAR TWICE AND CAN VERIFY WITH THE SERVICE DEPARTMENT. I BELIEVE THAT WORK WAS DONE ON THE BRAKES AND THE GAS PEDAL AS INSTRUCTED IN THE RECALL NOTICES. I BELIEVE THE CAR IS STILL BEING EXAMINED BY THE INSURANCE INVESTIGATORS AS OF MAY 8, 2011. I HAVE BEEN INFORMED BY THE INSURANCE APPRAISER THAT THE VEHICLE IS A COMPLETE WRITE OFF. *TR

Unknown or Other
Filed May 2, 2011155,000 milesMA

FRONT LOWER SUB-FRAME IS ROTTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. (MY SERVICE GARAGE, WHO HAVE MAINTAINED MY VEHICLE CONTINUOUSLY SINCE I BOUGHT IT, SAYS THIS IS VERY PREMATURE FOR THIS CONDITION TO OCCUR.)

Child Seat
Filed Apr 30, 2011SD

HAVE NOTICED ON MORE THAN ONE OCCASION THAT THE SUPERLATCH ON OUR XTSL IS LOOSENING TO A VERY UNSAFE LEVEL. IT IS INSTALLED FORWARD-FACING AND CHILD DOES NOT TOUCH THAT PART OF THE SEAT GETTING IN OR OUT. WHEN I'VE CHECKED THE SECURITY OF THE SEAT, IT WILL WOBBLE AT THE BOTTOM BACK & FORTH BY 3-5 INCHES. TIGHTENING IT ONLY FIXES IT TEMPORARILY SO IT IS NOT AN INSTALLATION PROBLEM, IT IS A FAILURE OF THE SUPERLATCH. I'M VERY CONCERNED ABOUT MY CHILD'S SAFETY IN THE EVENT OF A CAR ACCIDENT. I WILL BE SWITCHING THE SEAT BACK TO OUR OTHER CAR, A 2010 FUSION SEL AS I DID NOT NOTICE IT IN THAT CAR, BUT I WILL BE MONITORING IT VERY CLOSELY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=FORD, MODEL=ESCAPE). *TR

Air Bags
Filed Apr 27, 2011IN

MY AIRBAG LIGHT KEEPS COMING ON EVERY TIME I START MY FORD ESCAPE. UPON REVIEW OF THIS IT'S BEEN ON COMPLAINT WEBSITES SEVERAL TIMES BY HUNDREDS OF PEOPLE. HOW MANY OF THESE PEOPLE NEED TO DIE DUE TO MALFUNCTION OF THE AIR BAGS BEFORE WE HAVE A RECALL. THIS LIGHT HAS BEEN ON SINCE I'VE OWNED THE VEHICLE. ALSO MY WINDOW STOPPED GOING UP. THE DIPSTICK CAN'T GIVE A CLEAR READING OF THE OIL AMOUNT. THESE THINGS LEAD TO DEATH, CONSTANT AND COSTLY REPAIR, AND CONSTANT PROBLEMS. *TR

Electrical SystemFire
Filed Apr 11, 2011130,000 milesFL

2002 FORD ESCAPE ELECTRICAL FIRE. VEHICLE HAD BEEN DRIVEN THAT DAY, BUT HAD GONE LESS THAN A MILE WHEN IT WAS NOTED THE SUV HAD A SMOKY SMELL AND WE PULLED OVER. WITHIN MINUTES THE ENTIRE ENGINE COMPARTMENT WAS INVOLVED. IT APPEARED TO START NEAR THE BATTERY, THE BATTERY WAS APPROXIMATELY 8 WEEKS OLD. *TR

Fuel System, Gasoline
Filed Mar 28, 2011169,000 milesPA

DRIVING TO DOVER DE. PULLED INTO GAS STATION OUTSIDE LANCASTER PA FOR FUEL. FILLED TANK AND WENT TO PULL AWAY FROM PUMP. HEARD SOMETHING DRAGGING AND FOUND FUEL TANK STRAP HAD SNAPPED AND LEFT FUEL TANK DRAGGING ON DRIVESHAFT. *TR

Power Train › Automatic Transmission
Filed Mar 15, 2011150,000 milesWA

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

Service Brakes, Hydraulic
Filed Mar 14, 2011118,000 miles00

ABS LIGHT CAME ON AS DID THE BRAKE SERVICE LIGHT. FOUND A RECALL NOTICE AND CALLED FORD. THEY STATED MY VEHICLE WAS NOT PART OF THE NOTICE AND IT DID NOT MATTER IF MY VEHICLE HAD THE IDENTICAL ISSUES WITH THE ABS MODULE. THEY BASICALLY SAID THEY WOULD DO NOTHING UNLESS A NEW RECALL NOTICE WAS ISSUED FOR THE SAME PROBLEM FROM OTHERS WHOSE VEHICLES WERE NOT INCLUDED IN THE FIRST RECALL! NEVER AGAIN FORD. NEVER. *TR

Service Brakes, HydraulicFire
Filed Mar 10, 2011105,000 milesCA

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE ABS LIGHT WANING ILLUMINATED AND THE CONTACT DETECTED AN ABNORMAL BURNING ODOR. THE FAILURE RECURRED SPORADICALLY BUT WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR THE FAILURE. SHE REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) AND CONTACTED THE MANUFACTURER WHO ADVISED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 106,000.

Service Brakes, Hydraulic
Filed Feb 16, 201175,000 milesTN

AFTER READING THE BELOW REPORT, WE TOOK OUR 2002 FORD ESCAPE TO GOLDEN CIRCLE FORD IN JACKSON TN. WE WERE INFORMED THAT THEY HAD NEVER HEARD OF THIS REPORT. OUR MASTER CYLINDER HAS BRAKE FLUID LEAKING ALL AROUND IT AND EVEN LEAVES SPOTS IN THE GARAGE. MY COMPLAINT IS THAT IT SEEMS ONE HAND HAS NO IDEA WHAT THE OTHER IS DOING. THESE REPORTS NEED TO ALSO GO TO THE DEALERSHIP SERVICE DEPARTMENTS SO THEY CAN BE FAMILIAR WITH PROBLEMS WITH THEIR PRODUCTS. TO DATE, OUR PROBLEM STILL HAS NOT BEEN RESOLVED. COMPONENT: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER DETAILS: CERTAIN CARDONE MASTER CYLINDERS WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID. CONSEQUENCE: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Unknown or OtherFire
Filed Feb 6, 201190,871 milesTX

THE VEHICLE WAS PARKED IN THE DRIVEWAY. WHILE TURNING THE IGNITION TO START, THERE WAS A CATASTROPHIC ENGINE EXPLOSION. THE HOOD LARGELY CONTAINED THE FIRE. LUCKILY NO ONE WAS INJURED AND THE FIRE DID NOT LAST LONG AND DID NOT SPREAD TO THE SURROUNDINGS. A TOW TRUCK WAS CALLED AND THE REPAIR SHOP TECHNICIAN FOUND THE "INTAKE MANIFOLD HAD BLOWN TO PIECES". A CODE ON THE SYSTEM INDICATED A MISFIRE ON CYLINDER 5. THE VEHICLE WAS REPAIRED FOR $1720, INCLUDING CAM POSITION SENSOR, INTAKE MANIFOLD, AND IGNITION COIL, RELATING TO THE INCIDENT.

Service Brakes, Hydraulic
Filed Feb 2, 2011103,689 milesNJ

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED WHILE HE WAS DRIVING 15 MPH. THE BRAKE LIGHT ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT HAD THE EMERGENCY BRAKE SERVICE SIX MONTHS PRIOR TO THE FAILURE BUT THE ABS LIGHT ILLUMINATED THE DAY BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 103,689.

Visibility › Glass, Side/Rear
Filed Jan 14, 2011115,000 milesIN

OUR REAR HATCH WINDOW ON OUR 2002 FORD ESCAPE XLS EXPLODED OVERNIGHT WHILE SITTING UNDISTURBED IN OUR GARAGE. IT HAD BEEN SITTING FOR 10 HOURS IN OUR ENCLOSED GARAGE WHEN IT EXPLODED FOR NO REASON. THE TEMPERATURE OUTSIDE WAS IN THE SINGLE DIGITS. I'M WONDERING IF THE REAR DEFROST WASN'T CUT OFF WHEN THE CAR WAS SHUT OFF? WHEN I STARTED THE CAR AFTER THE WINDOW SHATTERED THE REAR DEFROST WAS ON. THERE ARE OTHER REPORTS ON THE INTERNET WITH SIMILAR OCCURRENCES. REAR WINDOW EXPLODING ON FORD ESCAPES SOUNDS COMMON. INSURANCE COMPANY IS SUPPOSE TO BE IN CONTACT WITH ME, BUT I IMAGINE WE WILL BE PAYING MOST OF THE REPAIR OUT OF POCKET SINCE WE HAVEN'T MET A DEDUCTIBLE. *TR

Engine and Engine Cooling
Filed Jan 13, 2011125,100 milesTN

SPARK PLUG BLEW OUT OF THE HEAD WHICH ALSO BROKE THE IGNITION COIL HOUSING. I TAPPED THE SPARK PLUG HOLE IN THE HEAD TO ACCEPT A "HELI-COIL" INSERT AND REINSTALLED THE SPARK PLUG. ALSO HAD TO REPLACE THE COIL TO SECURELY MOUNT THE IGNITION COIL. FIX APPEARS TO BE WORKING... FOR NOW.

Service Brakes, HydraulicCrash
Filed Jan 13, 2011220,000 milesCA

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE CONTACT APPLIED THE BRAKES AT A TRAFFIC LIGHT, THE BRAKE PEDAL EXTENDED TO FLOOR CAUSING THE CONTACT TO CRASH INTO A LIGHT POLE AT 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE HAD NOT BEEN INSPECTED, BUT THE CONTACT WAS CERTAIN THAT THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN 07V156000, SERVICE BRAKES UNIT CONTROL MODULE; HOWEVER, THE RECALL REPAIR WAS PERFORMED TWO YEARS PRIOR TO THE CRASH AND THE REPAIR CAUSED THE CRASH TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 220,000. UPDATED 3/8/11 *CN UPDATED 12/14/11 *CN

Air BagsCrash
Filed Jan 9, 201110,000 milesDC

MY 2002 FORD ESCAPE WAS BOUGHT NEW IN MARCH OF 2002. THE PROBLEM WITH IT ACCELERATING AT LOW SPEEDS STARTED ABOUT 6-7 MONTHS LATER. RETURNED TO THE DEALERSHIP MANY TIMES TO HAVE IT CHECKED BUT WAS TOLD EVERY TIME THERE WAS NOTHING WRONG. I'VE HAD ONE ACCIDENT AS A RESULT OF THIS PROBLEM. I STILL OWN THE SAME ESCAPE AND STILL HAVE THE PROBLEM WITH IT . I WAS TOLD THAT THERE WERE NO COMPLAINTS OF THIS NATURE WITH THESE MODELS BUT HAVE SINCE LEARNED THAT THERE HAVE BEEN MANY. I ALSO AS HAVE MANY PEOPLE HAD THE PROBLEM WITH THE AIR-BAG LIGHT ON .AGAIN MANY TRIPS TO THE DEALER AND WAS TOLD NOTHING WAS WRONG ABOUT $300 LATER FOR LABOR COSTS. FINALLY ON ONE MORE ATTEMPT TO FIND OUT WHAT WAS WRONG I RETURNED TO THE DEALER AGAIN AND WAS TOLD THAT A SENSOR IN THE SEAT-BELT WAS THE PROBLEM AND IT WOULD COST APPROXIMATELY $300-$400 TO REPAIR IT AND THAT THE AIR BAGS MAY OR MAY NOT BE WORKING BECAUSE OF THIS SENSOR. I HAVE PERSONALLY LOST ALL FAITH IN FORD CANADA AND THEIR PRODUCTS AND SOME OF THE EMPLOYEES AT THE DEALERSHIPS I'VE DEALT WITH. I AM IN THE PROCESS I BUYING A NEW CAR BUT IT'S NOT A FORD. NEVER AGAIN WILL I BUY A FORD

Structure › Body › Door › Hinge and Attachments
Filed Jan 6, 2011114,083 milesCA

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A METAL NOISE. WHEN SHE OPENED THE PASSENGER FRONT DOOR, IT FELL ON HER FOOT. SHE WAS ABLE TO PUT THE DOOR BACK IN PLACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER DOOR PIN HAD BEEN INSTALLED UPSIDE DOWN. THE DEALER REPLACED THE DOOR PIN AND HINGE ASSEMBLY. THE CURRENT AND FAILURE MILEAGES WERE 114,083. UPDATED 02/17/11*LJ UPDATED 12/06/2011 *LN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Escape → · Every Escape year → · How the figures are calculated →