Page 3 of 17 · complaints 101–150 of 850

2018 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed May 13, 2026IL

Blown head gasket, coolant leak into engine tsb222229

Engine
Filed May 12, 2026TX

The Long block of the engine, which has seemingly been a known issue, is causing damage to the engine and spark plugs. It is. This could leave me stranded or cause an accident with how violent it makes the car misfire, and sometimes it's hard to accelerate. This is an issue that Ford has acknowledged as well as the Ford dealership. It has undergone a diagnostic run at the Ford dealership. There were no warnings prior to this. The problem makes it seem like it is another issue, and with further investigation, it shows that it is the long block of the engine that is the root cause.

Engine
Filed May 12, 2026TX

My 2018 Ford Edge (VIN: [XXX] ), equipped with a 2.0L EcoBoost engine, suffered a catastrophic engine failure due to internal coolant intrusion into the cylinders — a known defect covered under Ford Technical Service Bulletin TSB 22-2229. Approximately four months before the failure, I brought the vehicle to Red McCombs Ford in San Antonio after the check engine light illuminated. Despite this warning, the authorized Ford dealer failed to diagnose the issue or recommend any repair, and advised me it was safe to continue driving. Shortly thereafter, while driving on a busy highway with my grandchildren in the vehicle, the engine suddenly lost all power with no additional warning. We were forced to coast to the shoulder, placing us and other motorists at serious risk of collision. The vehicle was towed immediately to McCombs Ford West (7111 Northwest Loop 410, San Antonio, TX 78238), another authorized Ford dealer in the same Red McCombs Automotive Group, where technicians confirmed the engine requires full replacement at an estimated cost of $7,415.89. A warranty claim was submitted but denied on the basis that I allegedly drove too long after the problem began — a determination I dispute, as the vehicle was towed immediately upon failure without further operation. The failed engine remains at the dealership, has not been repaired, and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed May 4, 2026OH

Vehicle, a 2018 Ford Edge SEL, recently experienced misfiring and overheating with the "check engine" light illuminated. Took the vehicle to an automotive repair shop and, after performing diagnostics, they advised the vehicle's engine coolant is leaking into the cylinders, which was the subject of a prior Technical Service Bulletin #19-2208 from Ford, and is a KNOWN DESIGN DEFECT with the 2.0L EcoBoost engine produced by Ford for this and other model vehicles. After researching this issue I determined it was the subject of a prior recall, technical service bulletin, and class action lawsuit which lead Ford to offer free repairs of the engine block and extended warranty coverage to affected vehicle owners. WE WERE NEVER NOTIFIED OF THE RECALL, TSB, OR CLASS ACTION and, therefore, were not aware of the problem and unable to take advantage of any corrective program. Now, Ford Customer Service and the Ford dealership are both refusing to effect the necessary repairs without cost to me. The vehicle's ENGINE has an ACKNOWLEDGED DESIGN FLAW that can cause misfires, hydro-locking, overheating, and total engine failure with a fire risk. The vehicle is available for inspection upon request. Safety risks to the driver, occupants and others is obvious. The problem has been confirmed by a Firestone automotive repair shop. No other inspections have occurred due to a fear of driving the vehicle. The "check engine" light did activate when the problem first occurred, approximately 5 days ago

Engine
Filed May 2, 2026KY

The component or system that failed or malfunctioned due to this issue was our cylinder number 1 had a misfire code showing. Upon further inspection of the car at the shop with a borescope camera it was found that coolant is leaking into the cylinder causing a misfire to occur after the vehicle has been driven and then sits while cooling system is still under pressure. Our safety was put at risk because while driving the car on the interstate in [XXX] around end of February to sometime in March the car was jerking and acting as though it would die at any point where cars are travelling of speeds 65-70 mph plus. We had our [XXX] old and then [XXX] old who has a neurological condition and is under a neurologist for treatment of severe migraine headaches in the car with us. We had to pull over on the side of the road, then my husband started driving slowly with emergency blinkers on, we were able to get to a dealership who looked at it and ran a code and told us that the code showed a misfire in our cylinder 1 and that we needed to replace the ignition coil, which we just replaced in May 2024 and we have a rceipt to show proof of this. The car will no longer be in our possession because when my husband learned that the car was in engine failure he wanted to trade it in because we need a safe car but we do have the reports to it. The problem was confirmed by an independent service center- Christian Brothers Automotive in Crestwood, Ky. To fix the problem we have to have a total e

Air Bags
Filed May 1, 2026FL

Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings

Service Brakes
Filed May 1, 2026CA

On April 15, 2026, I brought my 2018 Ford Edge SEL to an authorized Ford dealership with a loud rattling noise at startup and an illuminated check engine light. Ford Motor Company had previously sent me two written notices (September 2022 and June 2023) identifying a known cracked flexplate defect on my vehicle under Customer Satisfaction Program 22N12, describing these exact symptoms. The defect was never repaired at any of my 16 service visits. Additionally, on September 2, 2025 — just 8 days after Safety Recall 25S87 for the rear brake flexible hose was issued — the dealership presented that recall repair to me as a $532 optional paid service without disclosing it was a free safety recall I was entitled to by federal law. Safety Recall 25S89 for the rear-view camera also remains unperformed. The vehicle is currently undriveable.

Power Train
Filed May 1, 2026NV

The ecoboost 2.0 engine allowed coolant to intrude into the block. The engine misfires, runs rough, and had the potential to allow large amount of coolant into the cylinder resulting in complete engine stoppage. The safety of the driver and those around the driver are at risk when the engine shuts off. The engine has been inspected by an independent service center. Yes, the engine light illuminated and a P0301 fault code was produced.

Service Brakes, Hydraulic
Filed Apr 29, 2026163,000 milesLA

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.

Engine
Filed Apr 28, 2026CT

My 2018 Ford Edge with the 2.0L EcoBoost engine (approximately 100,000 miles) has experienced coolant intrusion into the engine cylinders — a known manufacturing defect documented by Ford in TSB 19-2346 (NHTSA ID 10169807). The coolant leak was discovered over the course of several months as I noticed that heat wasn't coming out and I checked that the coolant was low. I replaced the coolant twice over six months. The dealership confirmed coolant in the cylinders and stated the only repair is a full long-block engine replacement, quoted at approximately $12,000. Ford Motor Company has acknowledged this defect affects 2015–2018 Edge vehicles with the 2.0L EcoBoost engine, yet has refused to issue a recall or provide financial assistance to affected owners. This is a manufacturing defect — not owner-caused damage — as Ford's own TSB identifies erosion and corrosion of the engine block as the root cause. Ford Customer Service declined to assist when contacted. I am requesting NHTSA investigate this issue and consider a formal recall, as thousands of owners of 2015–2018 Ford Edge, Escape, Fusion, MKZ, and MKC vehicles with the 2.0L EcoBoost are facing the same failure.

Engine
Filed Apr 28, 2026PA

The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant leaks observed. This failure occurred at approximately 88,000 miles and was not consistent with normal wear and tear. The issue developed without significant prior warning other than engine misfire and rough operation. This condition may create a safety risk, as engine misfire and internal damage can lead to loss of power, reduced vehicle performance, or potential engine stall while driving. Technical Service Bulletins have been issued for similar vehicles equipped with the same engine, including TSB 19-2172, TSB 19-2208, and TSB 22-2229, which describe coolant intrusion into engine cylinders and require engine replacement. This suggests the issue is not isolated and may affect other vehicles with the same engine design.

Engine and Engine Cooling
Filed Apr 28, 202668,000 milesFL

The contact owns a 2018 Ford Edge. While the contact’s wife was driving 40 MPH, the brake pedal was depressed, and the vehicle unexpectedly lost automotive power. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle started shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 68,000.

Service Brakes, Hydraulic
Filed Apr 27, 2026TX

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Power Train
Filed Apr 22, 2026MI

When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but

Engine
Filed Apr 18, 2026OK

It has a miss in cylinder 2. I understand there is a recall about this problem and I would like Ford to take care of problem. I have been driving Fords since 1960 and I also retired from a Ford dealership in Texas after 22+ years of service. Would like to hear back from you on this matter.

Back Over Prevention
Filed Apr 16, 2026GA

See attached document for complaint.

Back Over Prevention
Filed Apr 16, 2026101,500 milesNY

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500.

Engine
Filed Apr 16, 2026MI

2018 Ford Edge 116,000 Due to poor engine issues since 2015 Edge cars a new engine of nearly 10,000 needs to be replaced. Ford knew this but continued to use this failed engine.

Back Over Prevention
Filed Apr 8, 202660,000 milesCA

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the back over prevention camera screen malfunctioned, and displayed either a dark image or no image. The contact stated that the failure created a visibility hazard for the driver. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The manufacturer and local dealer were contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.

Back Over Prevention
Filed Apr 7, 202665,000 milesAL

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, "Rear-view Camera Not Available" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000.

Back Over Prevention
Filed Apr 7, 2026CA

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The contact had not experienced a failure.

Engine
Filed Apr 7, 2026CT

The engine requires full replacement due to a cracked engine block, coolant intrusion into cylinder 2, heavy spark plug corrosion, and diagnostic code P0302 (cylinder 2 misfire). The defect was confirmed by an authorized Ford Dealership. The vehicle is available for inspection upon request. Safety risk: This defect causes sudden loss of engine power without reliable warning, engine stalling in active traffic, and risk of engine fire due to coolant-oil contamination - all documented safety hazards Ford has acknowledged in its own technical bulletins. The vehicle was inspected by a Ford-certified technician at an authorized dealership. The problem was confirmed and dealership issued a written diagnosis for requiring engine replacement. 100% of our services to this vehicle have been done by Ford dealerships, up to and including the appointment to diagnose the engine. Warning symptom appeared prior to failure: check engine light, an audible sloshing sound from the engine compartment. Symptoms first appeared in early December 2025, (approximately 2 weeks before the end of our warranty.) A service appointment was scheduled for the check engine light, but was cancelled because the light cleared itself. We learned in April 2026 that it was engine failure. Ford's own TSBs 19-2346 and 22-2229 document that symptoms of this defect occur with or without an illuminated MIL. Ford has not issued a recall despite NHTSA's own database showing 727 complaints on this vehicle, 128 pages of which

Engine
Filed Mar 31, 2026OR

Purchased the vehicle used Oct 5, 2021 with 27285 miles on it. Last year engine light came on and the problem was coolant getting into the engine block. Was told there was no recall. Dealer I purchased it from replaced the bad engine. it cost me $7100.00, which they said was their cost to replace with no extra fees. Vehicle had 33,000 miles when this happened.

Back Over Prevention
Filed Mar 23, 202620,000 milesCA

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Back Over Prevention
Filed Mar 18, 2026115,874 milesCA

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.

Back Over Prevention
Filed Mar 17, 2026AZ

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Back Over Prevention
Filed Mar 16, 2026SC

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not available for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

Engine
Filed Mar 11, 2026DE

When the check engine light illuminated, the vehicle was inspected by an independent mechanic who diagnosed the problem as “There is an internal engine failure on number 3 cylinder. Anti-freeze is leaking into the combustion chamber and going out the tailpipe. The engine needs to be replaced.” There were no indications prior to the check engine light warning as the car is well maintained (garage kept, regular oil changes/maintenance by the Ford dealership where the vehicle was purchased and only 63,000 miles on the vehicle). The vehicle does start but is considered undrivable for any distance since the engine failure could cause the vehicle to become inoperable at any time. However, the vehicle can be made available for inspection if driving a short distance or possibly having the vehicle towed. What we are left with is a vehicle that is a total loss. We are unable to sell or trade it and continue to incur insurance costs.

Electrical System
Filed Mar 8, 2026OH

My Ford Edge will lock us out while it is running with the key fob in the car, in the center console. It will lock you out if you are standing outside the car after you unlock the doors, with the keys in your hand. It will continue to lock itself back after you unlock it, before you even get a door open. It has done this numerous times. I have called and complained about it but received no help. I even made a complaint through Ford and the dealership where we are buying the Edge from. They were no help at all, not even with an extra key fob. We have an autistic child, and what is going to happen when I step out of the car to get him out and my doors lock with him in the car? We need answers and help with this problem! We can't afford to take our Edge and pay a lot of money for an issue that should not be happening at all. I have a case # that was given to me where I called GM cxh-06543205-h8k1j9

Engine
Filed Mar 6, 2026TX

My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).

Engine
Filed Mar 5, 2026MI

Coolant engine intrusion. Improperly built engine. No mechanic will try to fix it based on history.

Electrical System
Filed Feb 18, 2026KY

Rear view camera defective cannot see we're going into reverse

Visibility › Sun/Moon Roof Assembly
Filed Feb 18, 2026119,000 milesMN

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Back Over Prevention
Filed Feb 11, 2026IL

The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Back Over Prevention
Filed Feb 9, 202678,000 milesAZ

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000.

Engine
Filed Feb 8, 2026NY

I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehicle was taken to a Ford dealership due to engine performance issues. The dealership diagnosed coolant intrusion into the engine cylinders. The dealership determined the engine was not repairable and required full engine replacement. The repair invoice explicitly states coolant present in the cylinder and replacement of the engine was necessary. I paid $5,602.85 out of pocket for the repair. The vehicle was properly maintained, and I have oil change and service records from that period. No warning or misuse contributed to the failure. I later contacted Ford Motor Company to request reimbursement, as this failure appears consistent with the widely reported 2.0L EcoBoost coolant intrusion defect affecting similar Ford vehicles. Ford declined assistance, citing mileage and timing, and stated no active recall applied. I am submitting this complaint to document the failure, the repair cost, and to request review of this defect and Ford’s handling of owner-paid repairs for this known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Feb 6, 202653,418 milesTX

The contact owns a 2018 Ford Edge. While the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, when the vehicle was started, there was an abnormal rumbling sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed, and DTC: P0303 and P0316 were retrieved. The failure was not acknowledged by the dealer at the time. The contact was informed that the vehicle was repaired. The contact stated that a tune-up was performed, and the coolant reservoir was refilled; however, the failure reoccurred. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was repaired. While speaking with the dealer, the dealer confirmed that the initial repair had not resolved the issue. The contact was notified of an unknown TSB regarding the failure. The contact was informed that coolant intrusion was a known failure with similar vehicles. The contact stated that the dealer should have acknowledged the failure when the vehicle was initially taken to the dealer. The contact stated that the failure was due to a poor design by the manufacturer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,418.

Service Brakes, Hydraulic
Filed Feb 6, 202694,176 milesFL

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal grabbed while depressed. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,176.

Back Over Prevention
Filed Feb 4, 202680,000 milesTX

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Unknown or Other
Filed Jan 31, 2026SC

Ford has recalled over 2.9 million vehicles, including 2015–2018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION

Engine
Filed Jan 20, 2026TX

Coolant is rapidly leaking into the number 2 cylinder causing rough idle, extreme venting form exhaust. Vehicle cannot be driven without causing catastrophic engine damage which could result in loss of power creating a safety issue, or engine fire. Ford knows about the design defect for years and refuses to recall the affected vehicle. The photos below are not my vehicle. They were downloaded from the internet. This is a known problem that Ford refuses to acknowledge.

Engine
Filed Jan 20, 2026CA

I am submitting this complaint to report a serious engine defect involving coolant intrusion into the engine cylinders on my 2018 Ford Edge. The vehicle was inspected by a Ford-authorized dealership after engine performance concerns. Diagnostic testing confirmed positive combustion gases in the cooling system, indicating internal coolant leakage into the engine. The dealership has stated that the only recommended repair is replacement of the long block (engine). This condition is consistent with a known defect affecting Ford 2.0L EcoBoost engines, which Ford has acknowledged through Technical Service Bulletin 22-2229. Despite this acknowledgment, no recall has been issued for this vehicle. This defect poses a significant safety concern, as it can lead to: - Engine misfires and loss of power - Sudden engine failure while driving - Potential stalling or inability to safely operate the vehicle The failure occurred at approximately 63,110 miles, which is unreasonably low for catastrophic engine damage of this nature and indicates a manufacturing or design defect rather than normal wear.

Engine
Filed Jan 17, 2026AZ

I have a 2018 Ford Edge. In late October of 2025 my engine light illuminated. The diagnosis was a P301, indicating a misfire in cylinder one. Spark plugs and cylinder 1 coil was replaced. No problems until December and engine light came on again, same code. Coil was replaced again and in January engine light came on again. Ford released TSB 19-2346 on 12-19-19 describing a possible coolant leak in to the cylinders and a engine replacement was suggested. I feel a recall is necessary to prevent safety issues created by slower than normal acceleration and /or engine fires.

Back Over Prevention
Filed Jan 15, 2026102,000 milesMO

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that two dealers were made aware of the failure, and the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

Service Brakes
Filed Dec 30, 2025145,000 milesOH

The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the front driver-side and passenger-side brake hoses needed to be replaced. The mechanic replaced the parts. The manufacturer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 145,000.

Fuel/Propulsion System
Filed Dec 26, 2025OR

The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.

Engine
Filed Dec 24, 2025KY

Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I’ve got a coolant intrusion on my hands

Power Train
Filed Dec 19, 2025WI

Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.

Engine
Filed Dec 9, 2025WI

Ford has a known problem with Ecoboost engines can leak coolant into the engine’s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced.

Engine
Filed Dec 6, 2025MN

My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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