2018 Ford Edge complaints

On the dash board, it displayed a severe warning regarding "engine over temprature" that caused due to the engine coolant intrusion in to the cylinder 2 and caused it to misfire and the engine light to be displayed. After time and money consuming rigorous effort, each and individual parts of the engine checked based on the codes displayed. And, I realized that the engine itself was actually causing the such internal critical issue. Finally, I brought it to the Ford dealership and they told me that the engine has design defect that actually causes the coolant intrusion into the cylinder that shouldn't happen in the first place. And I was told the engine must be replaced. Detailed analysis of the issue discloses that Ford models between 2015-2018 have the same critical issues. However, Ford Motor Company never issues a recall safety issue for such potential engine issue that affected millions of Americans who have these models. I can't afford to pay $10k to replace a long block engine according to the dealer final solution to fix the internal engine problem. The car is disabled and parked out side for almost close to two years now. I am seeking justice. Help.me please!

Engine developed a bad skip, dealer service originally said it was a faulty spark plug or coil on cylinder 2so they replaced those for a cost of $414 on 6/4/26. This did not fix the problem. The second diagnosis identified the engine defect that was causing the skip. They recommended an engine replacement and contacted Ford to request assistance since it's a know manufacturing defect. This request was declined. Campbell Auto Repair replaced the engine on 8/19/2026 at a cost of $6,601.68. We feel that Ford should bear the cost of these repairs.

I am filing a formal complaint for a Safety issue regarding Brakes. When turning, the "Brake Fluid Low" light would flash on for 2 seconds. It did not stay on. Brake pedal seemed normal. When inspected, there was no fluid in the Master Cylinder. No leak was detected. Fluid was in the Brake Booster. They indicated both would need to be replaced. There are 28,000 miles on the 2018 Ford Edge. My Safety and passengers was put at risk because there was no fluid and brakes could fail at any time. The Low fluid light did not stay on. This problem was confirmed at an independent service center. I am taking the vehicle to the Ford Dealer Service Department on 8.26.26 Only when turning a corner did a light come on Low Brake Fluid for 2 seconds. It is not on otherwise. I have had the oil changed and vehicle inspected and used Ford Service at the dealer "The Works" package where supposedly the brakes fluid and breaks were inspected at appropriate intervals and this was last done on 3.11.26 and it was rated as "good" by the Dealership. Based on the fact the Master Cylinder should be good for around 90,000 miles it seems defective and a safety issue. We have 28,000 miles, garage kept, well maintained vehicle Ford has issued massive safety recalls for exactly this issue on 2015–2018 Ford Edge vehicles (specifically Recall 20V-332 / Ford Campaign 20S31) However our vehicle does not fall within the date range. Our vehicle was made of 3/2018. I have called Lasco Ford Dealership and Ford Custom

Yes, cracked cylinder wall. Coolant into engine. Known problem -The 2018 Ford Edge with the 2.0L EcoBoost engine is known for a critical design defect where coolant leaks into the cylinders due to a cracked cylinder wall or head gasket failure. This typically requires a full short-block or long-block engine replacement,

The contact owns a 2018 Ford Edge. The contact stated that while driving 30-35 MPH with her children inside the vehicle and making a turn, while attempting to stop on a hill, the brakes suddenly became inoperable, but the contact was able to avoid a crash. The brake fluid was low prior to the failure. Additionally, fluid was added, but the failure persisted, and the contact’s husband added more brake fluid to the reservoir. No warning lights were illuminated. The vehicle was taken to a tire center, which determined that all four brake hoses had ruptured, and there was an associated recall, NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an address to send all concerns, but no assistance was provided. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the “Service Engine” warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 67,000.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked on several occasions, the vehicle was idling roughly, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that two vacuum fittings needed to be replaced. The vehicle was repaired, but the failure reoccurred in less than a week. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder one and the entire long block needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer but was not yet diagnosed; however, the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,500.

<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.

In addition, this car has a coolant issue

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

I have a 2018 Ford EDGE. VIN [XXX] I bought brand new from Tasca Ford, Seekonk MA 02771 (508) 336-7200 in late 2018. My vehicle has never been driven by anyone; I am the sole owner and take exceptionally diligent care of my vehicle. The year of the vehicle, though 8 years old now, only has 39,579 miles on it as of today as I have not driven far, and no one drove in 2020 Covid. I just paid out of pocket $4472.58 on Saturday for a repair to my vehicle that Ford Motor Company, new about. I should never have to have paid anything, as this is a major safety issue. It was never recalled, however, was only a bulletin sent to all dealerships only. They repaired only the cars that people brought in and complained out. I lost 2 hours of work when I first brought it in to be diagnosed. It took 2 weeks for my vehicle to be repaired. In the entire month of July, all I did was cry and worry about how I was going to pay this money. I called Ford Customer Service; they denied me because my vehicle was 8 years old, and not 7 years. Yet my mileage was way under the number they had put a cap on. There was not budging them. I have letters/ email that I mailed to the President of Ford in early July pleading for help on this, and a letter to one of the Ford family members who only deals with investments. No one had the decency to respond. It has been well for over a month. I called the executive phone number at least 15 times, leaving messages; the answering machine says they will reply in the nex

Coolant intrusion in #2 cylinder a known problem that costs over 11,000$ to fix

The check engine light came on and the repair shop used a scope to verify that there is coolant leaking into the engine. The only repair offered is to replace the engine. We did not notice any warning signs prior to the check engine light illuminating.

ECO boost 2.0 engine. Took vehicle to a Ford dealer because check engine light came on. Was told that I had a coolant intrusion into the engine heads. Motor needs to be replaced. Found out this is not an isolated problem for this engine. Contacted Ford and was told there is nothing that they can do about it.

We bought a used car from Carvana and had a check engine light come on in the first month for P0304- cylinder 4 misfire. We got all 4 spark plugs and ignition coils replaced and drove 500 miles to North Carolina the next month and again the check engine light came on for P0304. We are being told there is a known safety issue on this model for coolant intruding into the engine that causes this recurrent code. Now we are currently stranded in another state without a working vehicle and are looking at potentially needing a full engine block replacement for upwards of $10,000. If this is a known issue by Ford and they are even in class action lawsuits about it, why is it not a safety recall???? The coolant is known to leak into the cylinders and engine, which can cause the engine to seize and the only solution is a full replacement. The manufacturer should be responsible for replacing these especially because they are aware that this is a common issue.

Not sure if this is due to the recall from 2025 that does not have a remedy yet but driving my car makes me extremely nervous because my brakes are becoming difficult to use. Just wondering what I can do and what options have.

Cylinder #2 misfire code repeatedly appearing even after changing spark plug and ignition coil. Took to the Ford dealer and it was determined it is an issue of coolant leakage in cylinder number 2. Ford dealer has diagnosed and performing engine replacement. Seems like this is a known problem that Ford refuses to issue an actual recall for and instead puts onto the customer.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the heating system was enabled; however, the heater system failed to provide adequate heat as intended. The contact became aware that cool air was coming out of the vents. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. Additionally, the repair was not covered under a recall. The failure mileage was approximately 100,000.

Engine overheated, Few months prior I got a check engine light for engine misfire, I changed the spark plugs several times, then I changed the ignition coil; but still having the same issue. One day, the vehicle stalled on the highway because it suddenly overheated (the engine drank all the coolant) White smoke coming from exhaust and coolant drains every 2 days. Took it to the mechanic and was told its head gasket problem. Took it to Ford service center and was told I need to replace the engine. The cost is $9800. Ford is offering no financial assistance. TSB 19-2345 highlights the issue yet Ford refuses to help customers experiencing this problem. I’m unable to drive the vehicle because it fails the state inspection even with a temporary fix.

Coolant leakage in cylinder number (2) two. Causing a misfire and check engine light to display. Ford dealer has diagnosed and suggested engine replacement. Upon researching, this seems to be a known issue with this motor and can cause complete failure.

Vehicle: 2018 Ford Edge Titanium AWD, 2.0L EcoBoost VIN: [XXX] I am reporting a serious safety concern involving my 2018 Ford Edge following an engine block replacement performed by Power Ford in [XXX], due to the known coolant intrusion issue. Before the engine replacement, I routinely drove long trips between [XXX], [XXX], and [XXX] without any loss of power or drivability problems. Immediately after the engine replacement, the vehicle began experiencing an intermittent but repeatable loss of power. After approximately 30–40 minutes of highway driving, especially on sustained uphill grades, the engine revs to about 4,000 RPM, but the vehicle will not accelerate and may actually lose speed. Turning the ignition off and restarting immediately restores normal operation until the problem occurs again. This creates a significant safety hazard while driving at highway speeds. I have taken the vehicle to the dealership twice for the same complaint. During the first visit, DTC P1016 was found, and the wastegate control solenoid was replaced. The repair did not resolve the issue. On the first extended highway trip after the repair, the exact same condition occurred again. I returned the vehicle and provided multiple videos documenting the failure. The dealership stated they could not duplicate the concern and reported the turbo and boost system were operating normally. However, I reproduced the same failure again immediately after picking up the vehicle and submitted another video.

The contact owns a 2018 FORD EDGE. The contact stated that while driving on the highway at 55 mph the engine experienced a slight loss of automotive power and the check engine warning light was illuminated, the contact continued to drive the vehicle to a local dealer where it was diagnosed and the contact was advised that the engine had seized as a result of coolant intrusion, and that the engine would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.

Our Edge has the Ford known coolant leak issue. When we talked with Ford, they flat out refused to help in any way. Buying a bottle of coolant about every month and a half now until funds are raised for the new engine/long block.

2.0L motor cel on mechanics \ service tech said coolant is intruding the cylinders. the car may over heat ,crack a piston, destroy motor and may catch fire! confirmed by dealer. no earlier symptoms just CEL came on.

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

Engine misfires when driving. The cause is coolant intrusion. Loss of power when driving. Rough idling. Very dangerous to drive. Diagnosed by a ford certified dealership. No symptoms prior to the problem. Vehicle is available for inspection.

ENGINE replacement due to coolant intrusion. This is common BIG problems reported by many and Ford is not fixing it. Engine light came after visit at Ford dealer service and was told to drive the car as long as the engine light was not flashing. Inspected by Ford and told $10,000 to fix No messages or symptoms before the car was taken to Ford for a recall, fixing of brakes and oil change.

A week prior to the engine light going on, I noticed the car running rough when stopped at a traffic light. I thought it was due to the extreme heat and the A/C running high. The check engine light went on in my 2018 Ford Edge on XXX. I took it to the dealer where I purchased it and they ran a diagnostic. Then they told me it was misfiring and nothing to worry about, and they would have the service department call me after the holiday to schedule maintenance. On Monday, XXX, [XXX] called me from Ford Service telling me to bring the car in and they would have a loaner available for me while they looked into the problem, so I did. Tuesday morning, XXX, Kevin from Ford service calls to tell me the coolant is leaking into cylinders and I will need a new engine, approximately $9-10,000. I bought the car new in 2018, with a few extras added thinking this would be the last car I would need to buy. However, I was wrong. In 2020, with less than 23,000 miles it needed a new transmission. Now with 72, 200 miles it needs a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Receiving code p0304 cylinder 4 misfire. technician placed scope inside cylinder 4 and signs of coolant inside the cylinder. TSB 19-2346 matches what is happening in with his vehicle

This is an issue that could lead to sudden engine failure while driving, causing a serious accident risk. A few months ago the engine sputtered while idle after starting and the heater wasn't working well. Noticed coolant was a low and topped it off. The issue seemed resolved after this. A few weeks ago the check engine light came on indicating a misfire in cylinder 2. We changed the spark plugs, but the issue returned shortly after. We swapped coil packs, but the issue returned, still for cylinder 2. We noticed at that time the coolant was very low. There were no puddles of coolant seen underneath the car in its usual parking spot. Pulled the spark plug and noticed white residue on the end of it. The vehicle was taken to a Ford dealership where we were informed there was a crack leading to coolant intrusion into cylinder 2, requiring engine replacement at over $10,000 cost. Online research has found this is a known issue affecting multiple Ford/Lincoln models spanning several model years and Ford has a few Technical Service Bulletins (#19-2346, 22-2133 and 22-2229) regarding it. This was not communicated to vehicle owners as a possible issue to have checked out. This problem will lead to inevitable engine failure. If this happens while driving, it could cause an accident as the vehicle could just come to a stop, possibly in the middle of an interstate highway.

The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the check engine light on. The very next business day, I took the vehicle to the dealership for inspection. The dealership advised me that the vehicle had coolant intrusion involving cylinder 4 and that the engine would need to be replaced. Because this was a serious diagnosis, I then took the vehicle to another reputable automotive repair shop for a second opinion. That shop also advised that the engine needed to be replaced due to the coolant intrusion issue. This creates a safety concern because coolant intrusion can lead to misfires, engine damage, overheating, loss of power, stalling, or engine failure while the vehicle is being driven. I was more than 250 miles from home and had to avoid driving the vehicle because of the risk of further engine damage or possible failure on the road. The vehicle is available for inspection upon request. The issue was inspected by the dealership and by an independent automotive repair shop. No crash, fire, injury, or death occurred. The check engine light came on while driving during a vacation. No other warning message is known at this time.

Approximately 3–6 months ago, my 2018 Ford Edge (2.0L EcoBoost, ~86,650 miles) began exhibiting symptoms including repeated coolant loss requiring frequent top-offs with no visible external leak, a check engine light with misfire codes, and rough idle and rough running conditions. I brought the vehicle to a Ford dealership for diagnosis. The dealership confirmed coolant intrusion into the engine cylinder, consistent with the known defect described in Ford Technical Service Bulletin (TSB) #22-2229. The recommended repair per the TSB is a full long-block engine replacement, quoted at approximately $13,000. This issue affects 2015–2018 Ford Edges equipped with the 2.0L EcoBoost engine and is the result of a documented design flaw in which channels scored into the cylinder head allow coolant to degrade the head gasket seal and enter the cylinders. Ford redesigned the engine around 2020 to address this flaw but has not issued a recall or provided remediation for affected owners. My vehicle is out of warranty and Ford has declined to cover the repair despite acknowledging the defect in the TSB. I am filing this complaint to add to the documented record of this defect and urge NHTSA to investigate and require a recall. Coolant intrusion can lead to complete engine failure, overheating, and fire risk — posing a serious safety hazard.

Known ford edge issue, coolant intrusion, that occurs due to bad design of the engine block and related cooling issue. Engine nearly locked up while driving without warning or notice on highway, bad stuttering.

A torque converter positioning sensor component stuck off

The check engine light came on 2 weeks ago, and I have had rough cold starts since then. Brought my car to the dealership after Autozone scanned the code and told me I need new spark plugs and an ignition coil. The mechanic at the Ford dealership determined that Coolant is leaking into the cylinders - I am being told I need to replace the whole engine. Apparently, this is a very common issue with my car, as well as many other Ford models

The engine continually exhibits cylinder #2 misfiring, disappearing coolant, and rough idling. Efforts have been made, but these issues relate directly to a cracked block allowing coolant into the combustion chamber. The car has about 93,000 miles on it and has been meticulously maintained, but still the issues are getting worse and more frequent.

I have a 2018 Ford Edge where the liftgate will not open at all from any method—key fob, interior button, or the hatch button. This appears to be a mechanical or electrical failure, and I’m concerned it may be a defect and a potential safety issue since the trunk cannot be accessed. It has had many Safety recalls reguarding a lot of issues, the rear view camera is in the same area, so they fixed my camera but they wouldn't fix the trunk not opening, I feel this is major safety issue, should I get pinned in my car while in an accident, on day in where I live in [XXX] and it's 110 outside with my mom or my kids, it could cause us to lose our lives. It's clear they know it's a problem, it a known issue but they are doing nothing to fix, because I purchased the car used and the warrenty for them was over in 05/08/2026. This dangerous, and not something I as the buyer/drive caused. I wasn't in accident, I wasn't in flood, I did not cause this damage and they should fix. Espcially knowing they already have problems with this area on the car. However, they want me to go get the car checked for transmission issues cause there a recall on that on my car, Customer Satification Number 22N12. I am asking for Help. There are no lights on, no messages from the car it just stops randomly working. This has been going for about 4 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The part behind the dashboard touchscreen for the radio went bad, they call it the APIM (Accessory Protocol Interface Module). It allows us to see the screen when in reverse among other things. They are incredibly common to go bad on certain model years of ford vehicles. Very expensive to fix as the module is programmed per VIN. The screen does not work, just stays black the entire time.

The car is a 2018 Ford edge titanium 2.0L Eco Boost engine.After 75,600 miles the check engine light came on. After a local auto repair shop diagnosed the problem as a coolant contamination in cylinder 3, I was instructed to take the car to a Ford dealer because a new engine was needed. The dealer confirmed the coolant intrusion in cylinder 3 and a new engine has been ordered. After calling Ford Care, I was told that this is a known problem but because my warranty had expired there was nothing Ford would do. So I will need to spend $8,500 for the new engine and installation.

This 2018 Ford Edge of 65, 775 miles was loosing antifreeze, releasing white smoke out exhaust and would throw codes of overheating issues etc. Took vehicle to Pettus Ford in Fredericktown, Missouri for diagnostic of codes. It was noted that these codes are all related and owner must get a new engine to fix the problem. No other remedy was suggested. This seems to be a none problem with this year of vehicle with no recalls noted to date. There were a few different warning lamps that were displayed to notify owner.

I bought the car may 1st. MAY 3RD the check engine light came on. Dealership changed spark plugs. Next day light came on again. Then the engine over heating warning light came on. Coolant looked low but went took cap off and air hit coolant level came back up.

Car keeps overheating and mis firing causing the car to break down on the side of the road, coming to find out that the engine is having head gasket failure without warning, check engine light doesn't appear to after the fact, causing my 82 year old mother stranded on the side of the road

The 2.0L EcoBoost engine in my 2018 Ford Edge Titanium experienced head gasket failure due to Ford’s known cylinder channel design defect present in 2015–2019 EcoBoost 2.0 engines. Ford scored channels between cylinders in an attempt to improve cooling, which allows coolant to degrade the head gasket and mix with engine oil. Symptoms included white smoke from the exhaust, coolant loss, rough idle, and a check engine light prior to failure. The coolant-oil contamination caused engine performance degradation and risk of sudden failure while driving, endangering myself and other motorists. The engine drained all coolant unbeknownst to me while driving, causing the car to overheat and causing damage to the head gasket. Car had to be pulled over and towed to a shop. Head gasket was repaired, but the issue continued and more coolant was found in the engine oil in 2026. Coolant constantly has to be replenished after driving. The failure was confirmed by an independent mechanic. The vehicle has not been inspected by Ford or NHTSA. Ford has not issued a recall for this known defect despite widespread reports from 2015–2019 Edge, Fusion, and other EcoBoost 2.0 owners experiencing identical failures. I am filing this complaint to contribute to the pattern of evidence needed to compel a formal NHTSA investigation and potential recall action.

I have a 2018 Ford Edge supposedly bought "brand new" was advertised "brand new" but later find out it wasn't because dealership had titled it to themselves as a loaner. A few weeks ago my check engine light came on and my husband had it checked and was a cylinder 2 fault code. He took it to our local mechanic and he said he looked with scope and saw coolant in the cylinder. My car now sits at the Ford Dealership in Albemarle and has been diagnosed with the coolant intrusion issue and I have to pay for a engine. My calls to Ford were useless, they refused to help even though this issue was well known to them and I was never informed or I would have traded this vehicle in a long time ago. The service rep at the dealership said I was looking at about $7400 out the door plus an issue with "fluid leaking" on both front wheels, which is another $1000. She also said she would advocate on my behalf with Ford to see if they will cover any of this $$$ repair. We are waiting to find out their response. I have a line of credit set up to pay for this but really can't afford to put money into this lemon. I am disappointed in Ford as a Ford Mustang was my first car and my husband and I have bought several brand new and used vehicles over the years. We were life long Ford people but Ford doesn't stand behind well known (to them) defective engines so we are no longer. My choices are 1) pay $8500 to have the repairs fixed, 2) Ford assisting me with paying for the engine replacement 4) Selling

2018 Ford Edge 2.0L EcoBoost. Vehicle CEL came on, took it to the dealership for diagnostic and report indicated a known TSB 22-2229 to apply to my vehicle's condition. Trouble code P0302. White exhaust smoke, misfire at start up, low coolant levels, runs rough. Dealer performed a borescope inspection and found the engine long block has internal fluid leak. My safety, my kids, and others on the road were put as risk because at any given moment, the car could have overheated, stalled and caused an accident. The engine is available for inspection upon request. Prior to the CEL, the car began shaking and blowing white exhaust smoke. Now I'm left with no car as a single mom trying to make ends meet. Ford won't help to pay $13K for a new engine with a known manufacturing defect.

See attached document for complaint.

Error code, cylinder 2. This is 2018 Ford Edge 2L ecoboost and personal mechanic looked in cylinder and saw small amount of coolant. The car is sitting at Ford dealership in Albemarle NC at this time for full diagnostics. The car has mostly been parked since getting error code but husband said coolant is full, oil looks normal, is not cloudy and car drove fine to dealership. We are hoping this will be a minor (not replace the whole engine) fix. But I am bracing for worst, and scared it is the "well known to Ford" coolant intrusion issue due to defective engines in models 2015-2018. If so I hope Ford will do the right thing. My husband and I have been life long Ford customers, but if I have to pay for that engine with no assistance from them I will never owl another Ford. This seems to be a chronic issue with these engines. Im not sure exact date we got the error code but sometime in April. I can probably get exact date my husband had it checked from parts store if need be. I bought this car brand new (although it was technically NOT new. It was advertised and sold as new but I later found out it had been previously titled to dealership...but this is another story). I changed oil regularly, with full synthetic and I am in my late [XXX] and drive accaccordingly. This vehicle has been well taken care of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket needed to be replaced; the independent mechanic made the contact aware of an unknown technical service bulletin associated with the failure. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed once again that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

2018 Ford Edge 2.0l ecoboost engine that has a design flaw that allows coolant to leak into the cylinders and destroys engine. Approximately 65,600 ish miles and it was just diagnosed with coolant intrusion and new engine is needed.

The contact owns a 2018 Ford Edge. The contact stated that while driving, the vehicle began to vibrate excessively. There was an abnormal swishing sound detected. The check engine light was illuminated. The vehicle was taken to the local dealer, where a video was sent to the contact displaying coolant intrusion into the cylinders. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 79,000.