2018 Ford Edge complaints

2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000.

The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability.

2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started "reving" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine hesitated to turn over. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion in the engine. The vehicle was not repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Rear window shattered without any warning or contact. Car was not running at the time.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

Coolant leak into the cylinders of an ecoboost engine. Coded out. Inspection found that the coolant had been pulled into the engine. No recall, needs entire engine replaced.

The contact owns a 2018 Ford Edge. The contact stated that while driving and while starting the vehicle, the check engine warning light illuminated. The contact stated that the vehicle experienced rough starts. The engine misfired and had cylinder failures while driving. There was white smoke coming from the exhaust. Additionally, while driving, there was coolant leaking from the vehicle. The vehicle failed to perform properly. The contact stated that the failure was related tothe Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that further diagnostic tests were needed. The manufacturer was not contacted. The failure mileage was approximately 122,000.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.

2018 Ford Edge engine size 2.0 ecoboost has a coolant intrusion that Ford is well aware of but refuse to help customers with the problem. Engine could fail while driving on the highway but they have not issue an emergency recall for it.. This is a very serious manufacture error on behalf of Ford Motor.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.

The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree.

There is a coolant intrusion into the cylinder bores of the engine. This has been confirmed by VanBortel Ford in East Rochester NY. When the issue first occurred the engine light came on and the vehicle would no longer run properly.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

My car started overheating this morning. Took it to my mechanic & he told me I had a cracked head gasket where coolant was leaking. He thought there was a recall/notice about some coolant issues. Sent me to our local Ford dealership; they said my vehicle wasn't covered under any recalls. But there is a notification about this very issue. I attached a screenshot of the exact issue listed online that matches my problem.

Driving felt weird like the vehicle was stuttering and I heard liquid sloshing around as I was driving. Check engine light came on and turned off again on its own on 2 separate occasions within 2 weeks. The first time it came on, I made an appointment at the service center but the check engine light had gone off by the time I brought it in. I was told they couldn't diagnose it if the check engine light was off. When it came on again, I took it to my local Ford service center and they diagnosed it with coolant leaking into the cylinder, causing a misfire. The recommended solution is a full engine replacement costing over $8,000. Apparently this is a known issue and a service bulletin was issued in 2022 (before I bought the car used) but Ford is refusing to issue a recall. The car only has 65k miles.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Our 2018 Ford Edge started idling rough after spark plug change and after dealer tested it they told us it had engine coolant in #2 Cylinder and that driving it could lead to catastrophic engine failure. Only fix is complete engine block replacement (Recommended by Ford in Bulletin TSB22-2229) along with new turbo as it may also have been damaged by coolant leak. (Could also damage catalytic converter. This is a known default due to design fault in 2.0 litre engine. Since vehicle is off warranty, the repair replacement is going to cost over $10,000.00. I understand this is affecting a serious number of Ford customers with this engine, a number of which have been quietly replaced under warranty. I feel Ford owes their customers replacement costs on this issue and a recall should be issued. If ones motor seizes up suddenly while driving it could result in injury or death. I have contacted Ford directly, and their response is it's out of warranty so I am out of luck.

The engine failed before 55,000 miles. Collant is getting into the engine and causing a cylinder failure. This is a known problem for this engine. The Ford mechanic and other mechanics stated that they no longer use that engine due to the problem. Since I did not purchase an extended warranty, Ford is requiring nearly $12,000 to replace the engine. Started rough 1 morning, then ran fine within 1 mile. Next start was smooth, but the check engine light came on. The check engine light did not stay on consistently. The next time it felt rough, I took it into Ford to see what was happening.

My 2018 Ford Edge (VIN [XXX] ) suffered a premature transmission failure at 105,415 miles. Just 389 miles earlier, Ford performed Customer Satisfaction Program 22N12 (flexplate/torque converter/pump replacement), for which I paid $1,669 as my 50% share. Less than two months later, the same dealer diagnosed the transmission as failed due to the forward clutch being stuck and quoted $6,955 for replacement. Ford’s maintenance schedule does not require transmission service until 150,000 miles, so this failure is premature and unreasonable. A transmission failure at highway speed could cause sudden loss of power, greatly increasing the risk of a crash. This issue appears related to Ford’s known flexplate defect (CSP 22N12) and raises concern of broader transmission reliability/safety problems in affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’m having an issue where there’s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I’m safely stopped, I have to turn the vehicle off and back on, and then the power is restored—but the problem can randomly happen anytime at speeds over 65–70 mph. No codes are showing. A repair shop couldn’t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won’t see it for a week.

Now have had my battery replaced twice for some weird reason my car keeps dying when nothing appears to to have been left on inside the vehicle. My Ford edge titanium 2018 has the settings that shit down the wngine with a 30 second shut down and same with anything left in it shuts it off. So why is my car constantly dying with a new battery is my vehicle pat if the 80 something Ford edges that has connection issues with the alternator etc. please help with already two recalls that my vehicle has but can’t be replaced due to parts not ready for repairs by ford. Help!!!

The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.

The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.

Coolant intrusion defect. The engine coolant leaks into the combustion chamber, due to a failure in the engine block design. TSB 19-2346 issued by Ford addresses this known and serious issue for my 2018 Ford Edge, 2.0L EcoBoost engine. In 2024, I purchased a used, 2018 Ford Edge with 49k miles. A few months after I purchased this used vehicle at a dealership, my Check Engine light came on. The vehicle showed other symptoms of white smoke, coolant loss, misfiring and rough idle. I brought my car to a local dealership (not the same dealership that I purchased the vehicle) and they confirmed the coolant intrusion defect. When I purchased the vehicle, it didn't come with a warranty. I tried getting help from by calling Ford Customer Service, and they offered no goodwill assistance and no coverage assistance at all. I ended up having a new engine put in my vehicle for $7,000. This was done by a local car repair shop, not done at a dealership. I now have to pay a loan for $7k on top of my monthly car payment that existed before the new engine. Although my vehicle is no longer under warrant, I understand this issue stems from a documented manufacturing defect and has affected a wide range of Ford models. I've taken good care of my vehicle and it has been maintained regularly. I want to retain confidence in Ford as a brand that stands behind its products, but I didn't get anywhere with Ford after submitting a case and speaking with a representative and also a manager. I don't know wh

At 77,000 Kilometers, check engine light came on, during inspection it is observed that there is an active coolant intrusion leak in cylinders 1 and 3. This is a Ford Edge 2018, with a 2.0L Ecoboost engine. The car is undriveable and needs a full engine replacement.

See attached document for complaint.

Cylinder misfire, caused coolant intrusion into cylinder caused by defective motor wall. This could have caused by engine to lock up while driving and cause an accident. Luckily I was able to get it to the dealer before that happened. FORD is aware of this defective motor in these models but has refused to issue a recall. My car is a 2018, however, the car ONLY has 50,000 miles on it. I want others to know of this danger. These engines should be recalled before someone is hurt in crash due to this defect.

2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.

I had a Cylinder misfire (code P0302) due to coolant intrusion into the engine cylinder. This was due to a crack in the engine block. This is a common issue with the 2.0L ecoboost engine. No recall. Ford's fix was for me to replace the long block engine with a redesign version to fix the casting problem. This cost was covered by me, even though this is a known common issue by Ford that requires an engine replacement. The engine had 78,193 miles on it, so it was out of warranty. Repair cost me over $7,000. There is are currently lawsuits due to this case and engine. [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car has a coolant leak and has been diagnosed as having coolant intrusion. I was told that there is a recall but it doesn’t include my VIN

The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, while the vehicle was idling, the check engine warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,816.

On August 19, 2025, Koons Woodbridge Ford determined my 2028 Ford Edge requires a long block replacement due to coolant intrusion into cylinder 3, per customer invoice RO# [XXX] Tag# [XXX]. This is a known issue, which is documented by technical service bulletin 22-2229. Aimee DePugh, Koons Woodbridge Ford Service Advisor, informed me that I should contact Ford to request reimbursement. However, the guidance I received was to send the dealership service manager written correspondence requesting the dealership restore the engine at their expense because of the known engine design flaw. I sent the dealership a note via their online portal on August 20, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2018 Ford Edge Titanium Eco Boost with 115,000 miles on it. I bought it used in 2018 with 17,000 miles on it. The engine light came on and I took it to a repair shop. The codes are p0303 and p0316. They inspected the cylinder and there is coolant leaking into cylinder 3. Apparently this is very common for this vehicle and is described as a design flaw. With this problem being very common and a known design flaw from Ford, I strongly encourage a recall.

The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

2018 Ford Edge, 79K miles. Check engine light came on and I immediately had it checked out. It was misfiring, spark plugs were replaced to attempt to fix the issue. Light came back on a few weeks later, it was discovered that coolant was leaking into cylinder 3 and causing the misfire. Ford recommends that the engine be replaced. This appears to be an issue that Ford is very aware of and many Ford Edges are affected, yet there is not a recall. This defect may lead to overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. This puts me and other drivers at significant risk and I am very displeased with Ford.

This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the cylinders. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 148,000.

Vehicle was taken in for service after the check engine light illuminated. Upon inspection, it was determined that coolant is leaking into the No. 2 cylinder, requiring a complete engine replacement. This is a serious safety concern, as engine failure can occur without warning. The vehicle is a 2018 model with only 51,159 miles, purchased new from the local Ford dealership, and should not be experiencing a major engine failure at such low mileage.

There is coolant leaking into my engine because the Eco Boost engines malfunction. My entire engine has to be replaced. This has already been reported as a huge issue for years and years. It needs to be a recall. TSB 19-2346

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There were several unknown warning lights illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, and the contact was advised that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

Master cylinder going bad. Pedal goes to the floor. All 4 pads rotors calipers have been replaced within the last year.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle hesitated while accelerating; however, after driving for a while, the vehicle operated as designed. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with coolant intrusion in cylinder #2, causing engine failure. The mechanic informed the contact of a Technical Service Bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not covered under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed the VIN was not included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

Found trouble code PO304 in the computers history indicates that the misfire is not coming from the spark plug or ignition coil. Checked the fuel injector and no problem was found. Removed cylinder#4=spark plug and found a small amount of evidence that coolant is entering the cylinder. There is a TSB for engine blocks cracking and causing the problem. This was found by the auto service I use. Called dealership and was told this does happen. A new engine would have to installed if my engine light comes back on. They would have put in the same type of engine! REALLY? Wouldn’t this happen again with a new engine? I do not know how to download the service slip