2018 Ford Edge complaints

The contact's wife owns a 2018 Ford Edge. The contact stated while his wife was driving 65 MPH, the message "Engine Hot" was displayed and the vehicle was overheating. The contact's wife pulled to the side of the road and allowed the engine to cool down. The contact stated that his wife turned on the hazard lights and drove to the nearby residence at slow speeds. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was 70,642.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved DTC Code: P0303 (Cylinder 3 Misfire Detected). The contact replaced the ignition coils; however, the failure recurred with the engine coolant overheating message displayed. Upon inspection, the contact discovered the engine coolant was low and there was coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.

The heating in the car was not working. Then one morning the car started overheating and the check engine light came on. Taken to dealer to find the coolant was low and that it was leaking into cylinders 2 and 3 and now the engine needed to be replaced. This is an $8000 plus repair on a car I just bought for $20000 with under 75000 miles.

The contact owns a 2018 Ford Edge. The contact stated that upon taking the vehicle to the dealer for regular tire maintenance, he was informed that the lug nuts were defective. The contact stated that it was suggested that the lug nuts be cut off and replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,500.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle began to idle abnormally rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #3 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.

The contact owns a 2018 Ford Edge. The contact stated while opening the front driver’s side door, there was a squeaking sound and the contact had to hold the door to keep if from bending towards the front of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 53,000.

Summary: Some 2015-2018 Edge equipped with a 2.0L EcoBoost due to coolant intrusion into engine which could cause the potential for engine fires and failure, misfires, collision risk, and costly repairs. Vehicle did not exhibit a low coolant level, white exhaust smoke did not run rough. Automaker knew about the Ford EcoBoost engine defect since 2010 based on pre-production testing and complaints made by consumers to the NHSTA but didn’t address the cause of the problem. Now I have to pay $10,000 parts and labor!!! Called Ford Customer Service. No assistance unless a recall is sent.

Coolant intrusion into the cylinder. This is a known issue by Ford for a 2018 Edge. The repair calls for replacement of the long block assembly. Since this is a known issue, Ford needs to issue a recall for full replacement, even after warranty expires. This vehicle currently has 74,000 miles.

Check engine light will appear. Vehicle is blowing number two cylinder along with spark plug every two weeks. It is going through large amounts of antifreeze. Drives as if it is bogged down and shifts very hard and loud. While driving is shakes from front end. I have brought vehicle to a master mechanic and has started that the head gasket will eventually break or could catch fire. This is a on going issue at this time.

Car started to misfire and engine light came on. I took it to the autobody shop and was told I have coolant leakibg unto the combustion chamber and my car needs a new engine!

The contact's son owns a 2018 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the low coolant warning light illuminated. The contact's son drove the vehicle to his residence and parked the vehicle. The next day, the contact’s son attempted to start the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with a failed engine and that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 77,000.

My car began running rough and a check engine light came on. I took it to a reputable repair shop and the car presented a code indicating a problem with cylinder #4, so they proceeded with a routine tune up. The problem (rough idle and check engine light), then the heater quit working then without any warning the engine coolant temperature warning light came on. The shop examined the car to discover coolant was leaking into the cylinders. This problem is a known defect apparently, known not by me, but by the Ford Motor Co who sold this car with an engine they knew was defective and did not ever warn me. I am grateful the light came on while I was in the city and not out on an isolated highway somewhere without cell service. This is a very dangerous situation. My engine cannot be repaired it has to be replaced! There was no cracked manifold, no blown motor, just this leakage that is the result of a serious design flaw, so serious that Ford quit manufacturing the engine and replaced it with a Series 2 version (it is an ecoboost engine) and my new engine will be the Series 2. I can't even buy the original engine as it has been pulled from the market. But my car was sold new to me in August, 2018 with this flawed engine. I am including pictures the mechanic has taken of the coolant in the engine. The mechanic would not allow me to pick up my car and drive it after discovering this issue as he said it was a safety issue and could lead to my or other driver's injury or fatality. Th

The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that coolant was discovered in cylinder #1, causing a crack in the engine long block. The contact was informed that the engine needed to be replaced. Additionally, the transmission pressure plate had failed causing the vehicle to vibrate. The vehicle was not repaired. The failure mileage was 98,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 45–50 MPH, the check engine warning light illuminated. While starting the vehicle, the check engine warning light illuminated, and the wrench symbol was displayed. While driving at an undisclosed speed, the vehicle was shaking and slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed that a torque replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V390000 (Power Train). The failure mileage was approximately 126,000.

Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down

I recently bought my car and the battery light was on when I test drove it. They told me to bring it back and they would fix it. That it was a sensor problem easy to fix. I have brought the car back multiple times. They put a whole new sensor system in, new battery, and just recently rebuilt the alternator. As I was driving the car home, the light went on again it comes on a few times in the day, and eventually goes off by itself. None of the mechanics know what to do now. I looked up on Google if there were any recalls on my car and read something about” the power supply cables at the starter, and the alternator may not have been properly secured, possibly resulting in an electrical arc. “ I’m thinking, possibly could this be it? The light that comes on says charging system service now in red and there is a picture of at battery. I do not feel safe, especially not knowing what the problem is.

2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.

I was driving to a client and while on the interstate the alarm for engine temperature high came on. I pulled off immediately and put my emergency flashers on. I turned off the engine and waited 15 minutes as the manual said to do. I immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. Once I put the coolant in I checked the oil and it was fine. The car was ok and ran fine for about 1 week.We had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. Three weeks later. I called Ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. Now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down I was getting ready to take my son to school and it stopped right there in the middle of the driveway I could not get it to my parking spot so it was almost in the middle of our street. They finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we di

The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle was making a loud noise, driving rough and there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and repaired. The independent mechanic performed a spark plug and coil repair; however, the failure persisted. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer and was diagnosed and determined that engine coolant had leaked into the cylinder and head gasket. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. Additionally, the vehicle was shaking and vibrating and there was a liquid swishing sound coming from the dashboard area. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #4, with coolant in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

Coolant leaking into the cylinders. Repair is a new engine block. Nothing can be done to prevent it. Ford even has a technical service bulletin about the problem but have not recalled the vehicle for the issue. Car has only 82000 miles and is a 2018 and now having to pay for a new engine.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer informed the contact that the failure was related to and unknown recall campaign; however, the VIN needed to be included. The coils were replaced; however, when the vehicle was returned to the dealer a second time no repairs were made. The manufacturer was made aware of the failure where it was confirmed that the VIN was not included in a recall. The contact was referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 73,000.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was at the dealer for routine maintenance, he was informed that the lug nuts were swollen. The dealer replaced the set of lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.

After noticing the car ran rough at start up, the "check engine" light illuminated and white smoke appeared under the vehicle, the car was immediately towed to a Ford dealership. Because of the smell and white smoke, it was known that this issue was with the antifreeze/coolant for the vehicle. Once towed and checked out, the service provider found coolant had leaked between cylinders 2 and 3. This was caused by a leaking head gasket and/or faulty design of the engine's coolant system. Because of the leakage, the service department of the Ford dealership contacted me and told me that I would need the long block replaced and it is costing me $4,723.66 to repair a problem that was a manufacturing issue. This issue is a safety concern because the leakage causes the engine to overheat and either shut down or catch fire from the coolant being in the wrong spot. Thankfully, my family is unharmed because I noticed the issue, but this is something that should be repaired. The vehicle only has 75,000 miles on it as a 2018. The standard warranty was expired, but the vehicle should be able to last longer than this mileage without having an engine replaced. This is a well known issue with this vehicle, as a Technicians Service Bulletin has bee made for it. Due to the safety issues, I believe that Ford should be responsible for this cost and a recall should be made to ensure the safety of Ford Edge drivers. I know that other models of Ford vehicles have been recalled and are experiencing t

My vehicle has the 2.0 Ecoboost 2018 engine has developed a misfire in the number 2 cylinder. Vehicle is at a Ford dealership engine block has a manufactured defect coolant leaking into cylinder. I purchased lifetime power train warranty no Ford is trying to refuse to repair because. I performed some of the oil changes on the vehicle. Oil has nothing to do with the defective engine block or head on the engine. Ford is very much aware that there is an issue with the 2.0 Ecoboost engine and has fell to do anything for consumers.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the temperature gauge increased rose to an elevated level. The contact stated that the vehicle was losing coolant. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant and water intrusion in cylinder #3, which caused the engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was approximately 48,800.

The contact owns a 2018 Ford Edge. The contact stated while driving and coming to a complete stop, the heater started blowing cold air. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a second dealer, Groove Ford (10039 E Arapahoe Rd, Centennial, CO 80112), who diagnosed that coolant was leaking into the engine oil. The second dealer determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle in the morning, the vehicle was idling rough with an abnormal amount of smoke coming from the exhaust. The contact stated that after the engine had warmed up, the rough idling ceased; however, the check engine warning light remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire on cylinder #4. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle idled rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine causing damage to the engine and a misfire in cylinder #4. The contact was informed that the long block needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

2.0 Ecoboost complete failure Engine thermostat failure

The vehicle would run rough and falter upon cold start. The "check engine" light activated. The code indicated a misfire in cylinder #2 "permanent". The local Ford Dealership diagnosed the issue and informed me that coolant was getting into the cylinder and could eventually cause the engine to fail and pose a safety issue. The vehicle probably had 74,000 or less when I first noticed the symptoms. Initially, I replaced all the ignition coils and spark plugs, but it did not resolve the issue. At time of engine replacement, the vehicle had 76,195 miles on the odometer.

My 2018 Ford edge is needing an engine replacement. This is related to a technical service bulletin that Ford motor company released in December of 2019. TSB, 19-2346 and TSB22-2229. I am still covered under an extended warranty and powertrain warranty but they warranty companies are telling me because I had one oil change laps by 1,900 miles that it is not covered under warranty. Regardless, if it is covered under warranty or not, this should be something that Ford motor company pays for. Considering it is a known issue, there are open class action, lawsuits, and open forms about these recalls that haven't yet been called recalls.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle experienced a rough start. The check engine warning light was illuminated. The vehicle was taken to the dealer, where DTC Code: P0301 was retrieved. The dealer determined that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19-2208. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Service Campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,570.

The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.

Coolant leak into engine cylinders 2018 Ford edge ecoboost engine ford dealer said vin # not under recall but know design flaw across the board with engine

The contact owns a 2018 Ford Edge. The contact stated while driving at unknown speeds, the check engine warning light illuminated. The vehicle was losing coolant, but there was no evidence of a coolant leak. Additionally, the defroster was not operating as designed. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, AutoNation Ford Torrance (3111 Pacific Coast Hwy., Torrance, CA 90505), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer stated that the vehicle was out of warranty but might assist with paying 40 to 60 percent of the cost of the repair. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 54,000.

The contact owns a 2018 Ford Edge with a Maxi Cosi car set, Model Name: Magellan Lift Fit, Model Number: CC280GCB installed. The contact stated that while her daughter was using the car seat, she was able to open the chest clip. The contact stated that her daughter leaned forward, and the chest clip opened without pushing the button. The manufacturer was contacted, and a replacement harness was provided, but the owner was unable to change the part. The VIN was not available.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was chugging. The contact stated that upon starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

Ford Dealership did an inspection due to check engine light being on and found Ford Edge 2018 needs a new engine due to coolant leaking into cylinders and pistons failing. The 2018 Ford Edge has 83,000 miles on it and is 5 years old and no longer under warranty.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the exhaust tip. The contact also stated that the engine had been idling roughly and consuming an excessive amount of coolant. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,500. The VIN was unavailable.

The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions, at approximately 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated on several occasions. The vehicle was steered to the side of the road for approximately 10 minutes and then restarted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

Coolant intrusion to engine, causing thick white smoke from exhaust . Engine light on . Causing spark plugs to be replaced . Having to replace coolant weekly in vehicle

Engine light came on and took 2018 Edge to mechanic. Diagnostic indicated misfiring of piston 2 and 3. Started by changing the spark plugs. Light came back on within a few days. Took car to Ford dealer and they indicated that coolant was leaking into cylinder 2 and 3 and that it could result in engine failure if not repaired including risk of a firer. Engine failure on the wrong roadway (i.e. busy urban interstate highway) could result in catastrophic engine failure and risk injury and loss of life. Given the volume of similar complaints for coolant leakage into cylinders, the probability of engine failure and its consequences should be enough to require a mandatory recall.

Coolant leak and head gasket failure

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. While driving at various speeds, the vehicle was sputtering and vibrating, followed by the engine power being reduced. The vehicle was taken to a certified mechanic who stated that cylinder #2 had misfired due to coolant leaking into the engine. The spark plugs and ignition coils were replaced. The failure persisted and the vehicle was returned to the certified mechanic who then determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 54,000.

Last July my check engine light came on giving us a P0302 code. We had the spark plugs changed. It went away for a week then came back on with the same code. We had the coil packs changed. Same thing. Went away for a week then returned. Now dealership is saying they want $9,000+ to replace time engine for an issue that has been known to Ford since 2010 with this engine.with less than 70,000 miles on it, white smoke is pouring out of my car, the engine is overheating and coolant is leaking. I’m told that this can cause a fire or worse, a wreck. I have children that I transport daily in this vehicle seeing how it’s our only means of transportation and we dont have the money to replace the engine much less buy a replacement vehicle. Ford needs to be held accountable for selling these faulty cars, putting families in danger and fix these issues NOW!!! Why wait for someone to die before they actually take a stand and fix their issue when they know thousands of customers are having the exact same issues. Such a disappointment!

The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.

We bought a new 2018 Ford edge with eco boost paid for the extra extended warranty …this pass Oct coolant is now leaking into the number 2 cylinder now the fix is a new engine which is 9000 and Ford only covering 3000 of it. Luckily husband is a me and knew to park the car until we got it into Ford for diagnosis. The engine can lock up at any time who’s to know when Would not be a good outcome on the highway Much less the shady deals of Ford not covering engines and selling them knowing this design flaw is their doing Who sticks up for the little people buying their 40000 cars and have no recourse