2018 Ford Edge complaints

The contact owns a 2018 Ford Edge. The contact stated that he had noticed a crack in the rear tail light bar located at the top edge of the hatchback liftgate. The contact stated that he had not hit any objects and had not noticed any impact marks. The contact stated that the crack was located in the middle of the tail light bar. The contact stated that when it rains the hatchback tail light fills with water and the contact was concerned that the water intrusion could lead to a short circuit. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear tail light assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at 70 MPH, the vehicle had overheated and vibrated uncontrollably. Once the contact pulled to the side the vehicle had became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a gasket between cylinder 2 and 3 that had failed. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 91000.

Check engine light on misfire, replaced spark plugs and coil check engine light returned. Air pockets found in coolant. Check engine light back on with P0303 coolant test found coolant in cylinder 3 Ford is telling me I need a new motor - TSB 22-2229 Related to the concern. After doing research I found that there is a recall on my engine same year same motor size. Why is my Vehicle not covered under this recall??? Ford is not helping in anyway!

On July 8 2023 my check engine light came on and I took Edge to my trusted mechanic. He stated I needed a new engine. I had Edge towed to George Wall Ford where they indicated I needed a new engine. I contacted Ford and they stated I would have to foot the bill. I searched the web and found numerous individuals experienced same issue and there was a class action lawsuit filed in California which I joined. Please see attachments.

I'm [XXX] and I brought my Ford Edge to Lucas ford on Columbus Road in Burlington, NJ 08016 for Lube and a Tire Rotation. After an hour they said the Ford Edges wheel lugs were swollen and could not be removed under normal conditions. They wanted $300.00 to replace nuts, and with the same ones from FORD. I thought this was a scam and did not have the car dealer replace them. I researched the problem and found it was true and that FORD could care less about it. I tried to remove one nut at home and spent two hours on it and could not remove it. FORD should replace all there defective parts now. As i said I'm [XXX] and if i have a tire blow out on the road, how do remove iot and install the spare? How about a recall on the wheel lug nuts!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the TPMS randomly became inoperable. The contact continued to receive random false notifications and alerts. The contact stopped and checked the tires on several occasions. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted by mail, and opened a case, but no assistance was provided. The failure mileage was approximately 52,839.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at an undisclosed speed, the vehicle started to overheat. Several unknown warning lights were illuminated. The contact stated that coolant was added to the coolant reservoir. The vehicle was taken to an intendent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.

Ford dealer verified an independent auto repair shop diagnostic conclusion of coolant intrusion in cylinder 1. Ford has issues TSP 22-2229 regarding same issue with an open campaign. The vehicle exhibits low coolant level, white exhaust smoke and runs rough with an illuminated check engine light. The dealer confirmed it is "206" diagnostic condition code. At normal engine operating temperature, the cooling system was set to 20 PSI for 5 hours and the pressure dropped more than 4 PSI. Per the dealer, a customer case number was opened with Ford. Vehicle age: 5 years, 10 months. Mileage 39,536. Ford Customer Care offered to cover 40% off the repair cost. Offer was accepted. Dealer noted the following repairs: Removed the spark plugs, used a borescope and found coolant has entered the cylinders. Removed then engine and replaced the long block assembly using all of the approved ford gasket removers, parts cleaners, shampoo and metal surface prep wipes to clean all related mating surfaces per the workshop service manual. Also replaced all other related seals, gaskets and non-reusable hardware and re-installed all components removed for repairs in the reverse order of removal and referring to TSB 22-2229. Vacuum filled colling system and filled engine with oil. Hooked up IDS and cleared all DTCS verifying they didn't come back. Cleared KAM valves of the PCM, and ran a misfire monitor profile correction relearn. Road tested the vehicle 20 miles to verify repairs. The system is now op

June 2023 the coolant started disappearing from the coolant tank. The vehicle was checked by a licensed mechanic and the coolant is leaking into the engine cylinders only. Nowhere else is it leaking. By it leaking into the cylinders, it is causing the car to misfire, This will lead to a car fire or a seized engine. The vehicle is unsafe to drive, therefore is parked. Ford should have recalled this turbo engine but has failed to do so or do anything about it. There are thousands of people with this problem, 3 in my community, several lawsuits around the USA. I need transportation for my family and to get to work.

In July 2023, I had to refill my anti freeze just one week after service. My dash lit up regarding the problem. Today, October 2023, same situation. Both situations required about 36 oz of antifreeze. In checking online I noticed this reference number indicating numerous problems like this in 2016-2018 Ford Edge. [XXX] In contacting Ron at Ford Motor Co ([XXX] ), he stated that Ford has no recall for this situation. He referred me to you. Any info on what I can do. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine malfunction, loose engine power. It will fail to accelerate some times. It has been ispected by the ford dealership and the problem has been confirmed by them. Check engine on. Ford Motor company has a recall on the ford edge 2015-2018. Attached you will find the TSB # 19-2208 from ford in which describe the issues for the recall. Even though my car is showing the exact same malfunction, ford is telling me that my specific vin # is not on the recall and that I need to replace the engine for $ 6,000.00. What I do not understand is how if the vehicle has the same malfunction as the recall and it has been confirmed by Ford that its the same safety issue my vehicle will not be included in the recall. I'm writing NHTS as recomended by ford to see if someone can help me with this issue.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light illuminated on the instrument panel. An ODB scanner retrieved the code for a misfire in cylinder #3. Upon investigation, the contact discovered that coolant intrusion into the engine cylinder was a common failure for similar model vehicles. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was provided a case number and the contact was referred to a dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 96,500.

I have a 2018 Ford Edge SEL with a 2.0 L engine and 63,550 miles. The EcoBoost engine has coolant intrusion into the cylinders due to a design flaw in the engine where the head gasket fails. Ford has a TSB bulletin (TSB 19-2346) they sent out that requires a new engine replacement for this issue. This issue has been present in 2015-2018 Ford edge and occurs usually when the warranty expires. This relates to safety in that the engine can fail or catch fire. I took it in to a Ford dealer and they said I would need an engine replacement costing $8,100. My car has not been inspected by the manufacturer but I called them and was told that they had no program available to help me. I did contact the dealer I purchased the use car from and they said they couldn't do anything to help me. The MIL (check engine light) came on 2 weeks after I purchased the car from the dealer and when I checked under the hood I found the coolant reservoir empty. I now have payments on a car that needs an engine replacement for $8,100.

Eco boost engine is less than four years old and coolant leaked into engine. This should never happen on a four year old vehicle. Ford put out a “bulletin” on this, not a recall, but never informed me of it directly. When we contacted Ford told us we were out of luck. Cost me 7k to fix. Internet says this is happening way more often than it should be. My mechanic told me this should only happen to vehicles with hundreds of thousands of miles. He was as stunned as we were. This could have killed me. I’m fortunate that I decided to have it looked at. The cost was significant, but my life is worth more. A recall should be triggered. Ford knows it, lawyers know it, the Feds should know it too.

The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle shuddered and made an abnormal sound then lost motive power. The temperature gauge indicated that the engine was HOT. The contact stated that there was white smoke coming from the tailpipe. The check engine and low coolant warning lights were illuminated. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 92,000.

The check engine light came on. The warning was a cylinder 2 misfire. The fix is an engine replacement. I called Ford. They acknowledged a coolant leakage problem. They said there was no recall but would offer "assistance". I was told to limit driving until repair as the engine will stall at any time. This problem happened shy of 68,000 miles (shortly after warranty expiration).

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was idling rough. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.

The contact owns a 2018 Ford Edge. The contact stated that while starting the vehicle, the vehicle was hesitant to turn on. The contact also heard an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by a dealer and the contact was informed that a coolant leak was the cause for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 88,678.

Month of August had my grandkids in the vehicle and my vehicle stalled out in the middle of traffic because it has a coolant leak. I only have a little over 70,000 miles on my 2018 Ford Edge. It is an internal coolant leak. Because it's not leaking on the ground. My understanding you are having a lot of this problem. I also understand that this could catch the vehicle on fire. My son is an auto mechanic and he said y'all are having a lot of problems with this with these vehicles I have to use an old truck for transportation now I am having back problems and hip problems. Please help because I don't have this kind of money to put in a vehicle that has this problem this early in with this low mileage.

My check engine light was on and my car would shake and vibrate upon staring the engine. I was running low on coolant when I shouldn’t be despite no signs of leaking on the ground. I took it to an authorized shop by Carfax, it’s Autotech in O Fallon, MO. They ran diagnostic tests and the codes were P0302 and P0316, which apparently are common issues with Ford Edges between 2015-2018. The shop owner said it’s normal for these cars even with low miles to end up needing a new engine bc of how Ford built them to where there are cylinder misfires causing coolant to leak into the engine causing engine failure. I asked why there were no recalls on this known issues and he assumed it must be bc no one died yet. I have since been reading thread after thread online of customers having this same issue and needing a new engine some even after only 25,000 and 50,000 miles. I bought my car used less than a year and a half ago with 59,000 miles on it and was not offered a warranty, which I know no why, they probably knew of the issue and the dealership didn’t want to be on the hook to cover a new engine. So now I’m stuck with an unsafe car to drive or shell out $9000 on a new engine that will fail like others who had theirs replaced only to have the same thing happen. I love my car and don’t want to give it up. How can Ford take ownership of their poor design flaw that is causing this to happen and put us at risk of being stranded or worse when our engine blows? Ford tough…how so? These car

My vehicle, along with many other Ford Edge owners, has coolant intruding into the #2 engine cylinder, which causes engine misfires, and has caused others engines to crack and have a engine fire. Ford is aware that the head was ground incorrectly during manufacturing, which allows the head gasket to fail. Ford has issued tech service bulletin 19-2346 There is a recall in Canada, we need one in the US. This issue typically takes time and mileage, and in my case and others the manufacturers engine warranty has expired. The fix for my 2.0L engine is a total replacement. Thanks for your time.

The motor is shot. A known problem from Ford is not being addressed. Coolant leaking into the cylinder which can cause car to catch on fire. I bought a platinum extended warranty from where I bought the car but they will not fix because of a TSB and Ford won't fix because problem is not recalled. I lost over $18,000 on this vehicle and had to buy another car.

Engine coolant is leaking. Some times white smoke comes out of exhaust. Causes car to rattle and shake. Spent over $600 to get diagnosed and saying new engine needed. Check engine light came on saying it was bad coil. Replaced coil still didn't work found out coolant is leaking into started coil 2 and spark plug.

The contact owns a 2018 Ford Edge. The contact stated while driving 55-60 MPH, the check engine warning light illuminated. The vehicle was taken to AutoZone, where it was diagnosed that cylinder #2 was misfiring. The vehicle was then taken to the dealer, where cylinder #2 spark plug and the ignition coil were replaced; however, the failure recurred while driving. The message "Low Coolant" was displayed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #2. The dealer sent a diagnostic report with photos to the warranty department; however, the claim was denied. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the contact felt the vehicle was driving rough and the check engine warning light was illuminated. The vehicle was diagnosed and stated that the #2 ignition coil was misfiring. The contact stated that coil #2 and the spark plug were replaced. On another occasion while at a complete stop the vehicle started over heating and the temperature gauge was rising. The contact was able to drive to the residence and added coolant, but the failure continued. The dealer was contacted and stated that coolant was leaking into the engine, and that the engine needed to be replaced. The dealer was aware of the failure but had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure on the year, make, and model of the vehicle. The failure mileage was 86,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the engine, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

The contact's wife owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light was illuminated. The contact stated that the failure had persisted. The contact stated that there was white smoke coming out of the exhaust pipe while starting the vehicle. Additionally, the contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the vehicle stalled. The contact was unable to pull to the side of the road. The contact stated that the failure occurred on several occasions. The contact stated that the vehicle failed to restart and would respond as needed after cooling off for approximately 20 minutes. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that cylinder #3 was misfiring due to coolant intrusion. The mechanic related the failure to TSB Number: 19-2208. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the TSB. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 35 MPH, the vehicle lost motive power and was jerking with the check engine warning light illuminated. The vehicle was diagnosed with a cylinder #2 misfire. The contact attempted to add coolant however, the coolant started leaking from an unknown location. The vehicle was taken to an independent mechanic who stated that the head gasket needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 63,116.

My name is [XXX] my husband and I have been working with Chapman Ford on a situation with my 2018 Ford Edge. Currently the Edge needs an Engine replacement according to TSB #'s 19-2208,19-2346,22-2133 and 22-2229. This stems from a design flaw issue starting with the 2015 Edge according to the TSB's. The cost to replace the engine is $7030.95, Chapman Ford put in a GCCT Case and got approval for $2,812.38 of the total cost for a known design flaw that should probably have been a recall or at the very least extended the warranty to 150K like Ford has done on other engines with the same issue, but not my model. Ford is telling me I need to pay $4,200 out of pocket to replace the entire engine. I only have 70,000 miles on the vehicle. I feel like I'm getting the run around when it comes to Ford. We have called the company directly and they told us since Ford Chapman made the offer to reduce the cost by $2,800.00, they cannot extend further coverage for the cost. I'm confused here, why am I paying for a design flaw? Why was there not a recall? Can you help? What really upsets me is Ford never notified me of this problem, it was not disclosed when I purchased the vehicle, nor did they diagnose it when my engine light came on. A third party was the one to alert us to the issue and the bulletin. [XXX] [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine coolant leak 3 months after 5-year warranty expired. 53,000 miles on the car. Apparently this is a known issue with the 2.0L EcoBoost engine. Ford has issues a Technical Service Bulletin (TSB 22-2229 ) on this know manufacturing defect, but customer who is out of warranty is still with $7000-8,000 repair bill.

The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling roughly and shaking. The contact stated that he checked the fluids in the engine compartment and became aware that the coolant reservoir was empty after being recently filled. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into cylinder #2. The contact was informed that the engine needed replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 87,000.

The car trunk will not latch right and also has problems with latch closing and won't stop even if something is under it. I've had the trunk hit me in the head twice and continued to close and also broke items in the car.

The vehicle was bought in 2023 with 72,000 miles. Within one month, the engine light came on for misfire in cylinder 3. After replacing the spark plugs, with one day, the engine light came back on. It was later diagnosed by Ford dealer that there was coolant leaking into the cylinder. The dealer said it is a "known" problem per Ford for several years. A complete engine replacement was needed. The Ford dealership said they replace engines on Edges on a regular basis. This should be looked into as a recall.

Purchased a 2018 ford edge new I’m early 2019. The car has 65k miles and needs a new engine due to coolant leak into cylinder 3. This should be a recall item and Ford refuses to stand by its product. An engine with miles this low should not need replacement.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had illuminated approximately 6 months after purchasing the vehicle new. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced; however, the failure recurred approximately 5 years later. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair cost. The failure mileage was approximately 2,000.

Ford Edge using coolant, temperature light turning on. Scanner indicates misfiring on cylinder #3. TSB report shows ongoing issue with a cracked cylinder, #3, causing the misfiring and coolant use. Vehicle has only 77K miles on it and maintained by dealership. This is a on going issue that apparently can only be resolved by replacing the engine.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start up after several attempts, with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the spark plugs and ignition coil packs were replaced; however, the failure persisted. The contact stated that the vehicle would lose motive power while driving at various speeds. Upon further investigation, the mechanic discovered that coolant had leaked into cylinder #3. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

Coolant leaks into engine cylinders. Symptoms included rough starting, loss of power, white smoke from the exhaust and Check Engine Light. Engine is available for inspection. Safety is comprised as the engine will suddenly lose power while driving. Diagnosis was confirmed by independent service center using Ford TSB 19-2346. Remedy is a complete engine replacement (per TSB). Called Ford Customer Service and they will not replace the engine under the drivetrain warranty (5 years or 60,000 miles) as the vehicle has 85,000 miles. Ford stated I MUST take the vehicle to a Ford dealership for diagnosis at which time they MAY have a financial assistance program which would only pay a percentage of the repair. The percentage is unknown, availability of programs is unknown and they could give me no further information. An internet search will reveal hundreds of owners with the same issue, spanning the 2015 - 2018 Ford Edge model years. I also found two lawsuits currently in the courts concerning this issue. Ford has known about this issue since 2010, they even provided a recall for the 1.5L EcoBoost engine, which is the same type of engine design as the 2.0L EcoBoost engine.

The contact owns a 2018 Ford Edge. The contact received notification of Manufacturer Communication Number: 21N12. The contact took the vehicle to the local dealer to be serviced for manufacturer recall and was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the issue. The failure mileage was approximately 46,000.

Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.

The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact also stated that the coolant reservoir needed to be constantly refilled. The contact had taken the vehicle to an independent mechanic and later to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had been advised by the independent mechanic that the manufacturer had released a TSB related to the failure, TSB: 19-2346 - Coolant in the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 100,000.

Bought used Feb. 2023. End of March cylinder 3 misfire code pops when the check engine light comes on. Replaced all spark plugs and 1 engine coil for cylinder 3. On off until Aug. 9th when the light came back on and I took to Ford Dealership. Paid for a diagnosis and the next day they called and said the coolant is leaking into the engine and this is a “known issue” and I will need a new engine. I have barely put 3,000 miles on top of the miles it came with. Should not have to pay for a new engine with a “known issue”!

Coolant leak due to faulty head gaskets from the manufacturer causing cylinder misfires and ultimately engine failure. Dealer inspected and found engine failure and need for total replacement. There were no warning indicators.

The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle, the vehicle was shaking abnormally. While driving approximately 45-50 MPH, there was a rattling sound coming from the passenger’s side rear of the vehicle. The contact stated that while turning left, there was a clicking sound coming from the passenger’s side front of the vehicle nearby the wheel. The check engine warning light was illuminated. The contact stated that the liftgate remote button caused the flashers to illuminate and when the flasher button was pressed the liftgate with unintendedly open. The contact took the vehicle to the dealer who diagnosed that coolant was leaking into the cylinder, and that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure persisted. The contact was informed that the wiring to properly assign the liftgate and flashers to the correct button to activate had been made. The dealer diagnosed that engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.

The contact owns a 2018 Ford Edge. The contact stated that at start-up and while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the dealer discovered that coolant had leaked into an engine cylinder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.

Car just hit 100000 miles. Engine light came on . Took to Barnes Crossing Ford in New Albany. After inspection was in formed coolant was leaking into engine and block needed to be replaced.The car did not overheat but the coolant leaking into engine could have ignited a fire due to other chemicals present such as oil, and other fluids needed to operate motor. TSB was already issued regarding this defect as well as multiple complaints and a recall on escapes and fusions that ended in 2022. Because of lack of investigation and safe recall this problem continues to pose a danger to myself and others. Motor has to be replaced at the nominal fee of 6500.00 . The problem continues to exist.

Antifreeze coolant seeping into engine cylinders causing fumes and poor performance and sputtering.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact’s husband inspected under the hood of the vehicle and noticed that the coolant reservoir was empty and added coolant. The vehicle was taken to the dealer where it was diagnosed and determined that coolant had leaked into the engine and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.

My Edge overheated on me and had it towed to Ford dealership where they diagnosed my car as having coolant leaking into my cylinders and ruined my engine. Ford is aware of this and does not care at all. I want to join the class action lawsuit over this issue. I’m stuck owing 23,000 on a car i can’t drive and engine replacement isn’t a smart idea since they won’t fix the coolant issue and it will just happen again.