Page 22 of 28 · complaints 1,051–1,100 of 1,377

2017 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed May 4, 2022NC

Check engine light indicates cylinder misfire. Repair folks assume its spark plug related. Coolant is leaking into the engine causing this and by the time it is figured out the engine needs replaced! It is a known and well documented problem with these vehicles. I believe that FORD should be held liable for the cost of these engine replacements. It appears to happen around 60-65k miles. Unfortunately, owners of these vehicles are unaware of the issue until it happens to them. This is exactly what happened to me and I did research after the fact. I would implore for FORD to issue a recall and pay for these new engines.

Engine
Filed Apr 25, 2022IA

After taking my vehicle to the shop, it was discovered that engine coolant is leaking into cylinder 3 causing a misfire. Was told that I will have to replace engine with 94,000 miles at a cost of $8500 of my own money. There is a TSB out there, but it is not covered by Ford. Extremely frustrating.

Structure
Filed Apr 20, 202262,000 milesWI

The contact owns a 2017 Ford Edge. The contact stated that the panoramic sunroof cracked and shattered. The contact stated the failure was noticed when the vehicle was being cleaned. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 17V205000 (Structure). The approximate failure mileage was 62,000. The consumer stated Ford and the dealer was contacted numerous times to no avail, and both stated there was no record for a recall.

Fuel System, Gasoline
Filed Apr 19, 202253,000 milesKY

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked in the garage, there was a strong fuel odor that came from the vehicle. The vehicle service parking brake immediately warning light illuminated on the instrument panel. The vehicle was taken to several independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 18, 2022TX

While driving the vehicle, the brake pedal became mushy and the vehicle had a hard time stopping. At this point, not warning light was on the dash. After pulling over, brake pedal testing was performed and the pedal went to the floor as well as the low brake fluid light illuminated. Upon inspection, the brake fluid reservoir was empty and there was a huge puddle of brake fluid beneath the rear passenger wheel. It is obvious that the brake line ruptured while driving. Thankfully, the driver was not at high speeds nor on a highway. This vehicle had recall work performed in 07/2021 where the front brake lines were replaced. However, the recall did not apply to the rear brake lines. The vehicle was towed to a Ford dealership for repairs. Rear passenger side brake line was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs. Also, the Ford Service Department confirmed that the part (rear passenger side brake line) was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs.

Service Brakes
Filed Apr 11, 2022FL

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Unknown or Other
Filed Mar 31, 202255,000 milesCA

The contact owns a 2017 Ford Edge. The contact stated while driving at 50-60 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, and the warning lights were no longer illuminated. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred twice while driving and the vehicle was taken to the dealer at each occasion. The dealer informed the contact that they could not replicate the failure; however, the failure persisted. The dealer was notified and an appointment was scheduled for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,500. THE CONSUMER STATED 4 OF THE INCIDENTS OCCURED WHILE MERGING ONTO THE FREEWAY. THE CONSUMER STATED ALL TROUBLESHOOTING EFFORTS FAILED. THE FAILURE WAS INTERMITTENT, BUT CONSISTENT.

Engine and Engine Cooling › Cooling System
Filed Mar 24, 2022106,000 milesSC

The contact owns a 2017 Ford Edge. The contact stated that while her spouse was driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a misfire. The spark plugs were changed however, the failure continued. The vehicle was taken back to the independent mechanic who stated that the failure could be related to coil damage and that coolant was leaking into the cylinder. The vehicle was taken to another independent mechanic that confirmed the coolant leaking and stated that the engine needed replacement. The vehicle was not repaired. The dealer was contacted about recalls and referred the contact to the manufacturer for assistance. The manufacturer was contacted about the failure and advised the contact of no recalls and to contact NHTSA. The approximate failure mileage was 106,000.

Engine
Filed Mar 24, 2022119,000 milesIL

The contact owns a 2017 Ford Edge. The contact stated while parked in the driveway with engine running, the contact noticed and abnormal rattling sound coming from the vehicle. The contact drove the vehicle to the dealer where it was diagnosed with a cracked flex plate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.

Engine and Engine Cooling
Filed Mar 18, 202259,000 milesDE

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed after refueling, the vehicle would misfire. The contact veered to the side of the road and turned off the vehicle for a while. The contact then restarted the vehicle and continued to drive. The contact stated that the failure had been reoccurring after refueling the vehicle. The contact stated that the failure was increasing in frequency and intensity. The contact's husband, an independent mechanic, diagnosed that the head gasket needed to be replaced and antifreeze was leaking into cylinder #2 and making an abnormal sound. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 59,000.

Engine
Filed Mar 15, 2022GA

Leak in the eco booster coolant system of my 2017 Ford Edge. Our local Ford dealership, Riverside Ford, will not return our calls and have given a ridiculous timeframe of 3 months or more before they will even look at it.

Engine
Filed Mar 3, 2022IA

Dealer states there is a hole in the #3 cylinder wall.

Engine
Filed Feb 25, 2022CT

Engine encountered cold start misfire code 105.95, cylinder 1 misfire and misfire detected on startup, PO 301 and 316. Coolant leaking into cylinder, Ford TSB 19-2208 is to replace the Long Block Engine Assembly. Engine has 93511 miles and is not covered under warranty, will cost an exorbitant amount to replace. Ford should issue a recall due to the severity as this effects many different model engines.

Engine
Filed Feb 19, 2022FL

In reference to the nhtsa.gov/odi/tsbs/2019/mc 10169807. My vehicle is in this issue and Ford is not assisting in resolving this .

Engine
Filed Feb 19, 2022CA

Bought vehicle new at a dealer, never one problem and every service completed at the dealership. No warning, 2 days ago I went to start my car and it idled then shut off. Check engine light popped on, quickly after another screen popped up and said coolant above temperature. Immediate drove a mile to the ford dealership to be advised they could not see me, but maybe get to it next week. But, I should.not drive it off the lot. Long story short, had it towed to my home dealership about 120 miles away, they looked the following day only to advise coolant was leaking into the engine and this is a known issue! Of course, warranty expired 5k miles ago ( 5 months) and they are asking me to replace the entire engine at my cost for about $8500! The car is just over 4 years old, 2017 edge. I also find it hard to believe that I just did the 80k mile service 3 weeks ago and somehow nothing was wrong at that time. Still owe money on a car that I either can't drive or have to pay $$$$.

Engine
Filed Feb 18, 2022WI

Known and reported by many others issue regarding coolant intrusion into engine cylinders, making engine inoperable and requiring complete replacement.

Engine
Filed Feb 16, 2022NY

I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped. Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.

Service Brakes, Hydraulic
Filed Feb 16, 202289,370 milesMO

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the brakes failed to operate as needed and the contact had to apply the automatic emergency braking to stop the vehicle. The dealer was made aware of the failure and informed the contact that they could diagnose the vehicle but did not provide a repair date. Wood Ford of Carthage (2920 S Grand Ave, Carthage, MO 64836) was also made aware of the failure and informed the contact that they would schedule an upcoming appointment for diagnostic testing but repairs would not be made until March 9th. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 89,370. VIN tool confirms parts not available.

Engine
Filed Feb 9, 2022CA

1. The engine assembly failed, the vehicle is at the repair shop waiting for a new engine. 2. When starting the car, there was white smoke pouring out of the car 3. Ford and 2 other repair shops have confirmed the issue, coolant leaking into cylinders 4. Vehicle has been inspected by Ford, they are the manufacturer of the motor 5. The check engine light came on, however that was after the white smoke was coming out of the exhaust(not sure where it was coming out from, my garage was filled and the odor was foul)

Engine
Filed Feb 7, 2022FL

MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

Tires
Filed Feb 7, 2022HI

Both rear tires have what our Ford dealer called "unusual tread wear." The tires are under a 50,000 mile warranty; however, Hankook has refused to honor the prorated replacement tires covered by their warranty. Furthermore, Hankook has been aware for several years this particular model of tires has odd tread issues, yet they continue to put their defective and dangerous product out on the road. The specific tire is the Hankook Ventus S1 Noble 2 245/50%20 102V Multiple attempts have been made to have Hankook uphold their warranty without success. Clearly they will not voluntarily recall this product. The public needs to be made aware of what they are driving on. NOTE: There is no specific date of incident, as this is an on-going issue. Random date has been generated.

Engine
Filed Feb 6, 2022TX

2017 Edge titanium at roughly 70k miles had check engine light come on then engine coolant temp light. Checked coolant and it was nearly empty. Filled up and within one day it was back to low. Took to two places and both said head gasket issue, with coolant seeping into engine. Both said long block replacement required. This long thread is exactly what happened and seems to be a consistent issue which is very poor on Ford’s part - https://www.cargurus.com/Cars/Discussion-t57176_ds1047694

Engine
Filed Feb 6, 2022CA

P0303 Code. 3rd cylinder misfire. Not spark or injector related.. vehicle only has 46k miles. Coolant seeping into cylinder. Known issue on ford forums. Required engine replacement. They need to make a recall.

Steering
Filed Feb 2, 2022AZ

Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.

Engine
Filed Jan 31, 2022FL

Sparks and coils were missing and replaced multiple times. Brought vehicle to Veterans Ford in Tampa, FL, and coolant is leaking into the cylinders - they have advised this is a known issue, and no fix is in place. Required a new engine on a 5 year old vehicle with 85,000 miles.

Engine
Filed Jan 29, 2022WI

My engine light came on for the first time on a Thursday, Jan 13, 2022. I had an appointment for an oil change with an independent service center on Saturday (1/15/22) & asked them to do a diagnostic check prior to the oil change. They found a code for PO303 Misfire on cylinder 3. They recommended a coolant pressure test per TSB 19-2208. The test was done the following Monday (1/17/22) and they found coolant leaking into cylinder. Replacement of the long block engine assembly per TSB 19-2208 was recommended. Engine was replaced by independent service center (completed 1/25/22). My safety & the safety of others was put at a high risk with this defect in the engine. When the coolant pressure test was done, it took less than 1 hour for all of the coolant to leak into the cylinder. Prior to my engine light coming on, I had no indication of any issue. However, Ford was definitely aware of this issue, since they issued the TSB on June 26, 2019. A vehicle that is less than 5 years old should not need a new engine.

Wheels
Filed Jan 27, 2022MI

Swollen Lug Nuts.. Grand Ledge Ford, would not rotate and balance tires due to swollen lug nuts. Was informed the lug nuts should be replaced. Also told it is a known problem with Ford using the two piece lug nuts.

Power Train
Filed Jan 24, 2022123,000 milesNC

The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered NHTSA Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

Engine
Filed Jan 18, 2022SC

In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.

Back Over Prevention › Sensing System › Camera
Filed Jan 18, 2022CA

Backup camera only works when outside temperature less than 55 degrees.

Wheels
Filed Jan 14, 2022MI

Hello, 1. "Other" - I've had to replace the CV joint on the same side twice in the last two years. -Yes you can inspect. -Safety was not at risk, I don't think. -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights. 2. "Wheel" - The lugnuts are swollen on all 4 wheels. -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires. -No warning lights

Engine
Filed Jan 14, 2022GA

A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident. Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident. I would assume the vehicle would be available for inspection upon request. After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing. The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall cent

Power Train
Filed Jan 13, 2022101,000 milesAR

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.

Power Train
Filed Jan 12, 202289,000 milesTX

The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

Power Train
Filed Jan 6, 2022KY

Head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.

Visibility › Windshield
Filed Jan 5, 202256,000 milesIL

The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

Engine
Filed Dec 28, 202175,000 milesTX

The contact owns a 2017 Ford Edge. The contact stated that the coolant had been escaping from the vehicle without warning. The contact stated that while driving at various speeds, a large amount of white smoke with a bluish hue began to emit from the exhaust pipe without warning. The contact then took the vehicle to McLarty Ford (3232 Summerhill Rd, Texarkana, TX 75503) where the mechanic informed her that coolant had been leaking into the oil reservoir and that the engine needed to be replaced. The contact then drove the vehicle to her father's home and the next day, the vehicle failed to start after multiple attempts. The contact had the vehicle towed to Elliott Ford (2055 Burton Rd, Mt Pleasant, TX 75455) where they confirmed that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. No further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000.

Visibility/Wiper
Filed Dec 27, 2021FL

Rear panoramic sunroof glass curving crack. Parked in driveway when happened. Not moving.

Structure › Body
Filed Dec 20, 2021CA

While driving on August 8, 2021, I heard a pop on my 2071 Ford Edge panoramic tempered glass roof. I subsequently found a crack/break when I was cleaning the glass roof. I notified the Ford Dealership (FD) (Lithia Ford of Fresno California) on my next oil change on December 15, 2021. Based on my ocular inspection the crack/break appears to emanate from a bubble in the tempered glass roof as opposed to FD’s opinion that object impact caused the cracking. In my online research, cracking, popping and even exploding without impact have happened to tempered automotive glasses have occurred across different vehicle models across different vehicle manufacturers. The presence of bubbles in the manufacturing process have caused weak points across the surfaces of many tempered automotive glass resulting in cracking, breaking, popping and exploding. When this occurs, vehicle occupants as well as other moving motorists could be injured. The tempered automotive glass that exhibit bubbles should not be installed by vehicle manufacturers like Ford. Intensified quality control of tempered automotive glass should be done by vehicle manufacturers before these are installed. Tempered panoramic glass roofing ( sunroof & moonroof) found with bubbles that are installed in all vehicles should be inspected and replaced if necessary to prevent injury to vehicle occupants and moving motorists.

Engine
Filed Dec 17, 2021MA

The check engine light came on summer 2021. Message P0302. It was diagnosed by the Ford dealer as coolant leaking into the engine which could lead to engine failure when driving. Entire engine needed to be replaced.

Unknown or Other
Filed Dec 2, 2021GA

My APIM has failed. It Will cost $900 to replace it at the Ford Dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge? Thanks

Engine
Filed Nov 29, 2021MO

My car stated hesitating when you’re trying to accelerate and slightly shaking a couple days before my check engine light turned on. I took it to a local mechanic which informed me they did a test and my coolant mixed with the oil. They made a call to Ford and was informed that the only option was to replace the whole engine. He was unable to repair it because understaffed went to two other mechanics and they also were unable to help. My car is now with Ford dealership for more than 2 weeks and was just again diagnosed for $159 and they once again confirmed I will need a whole new engine at just over 70,000 miles $8400 and no idea when they will be able to get the parts in… could be 3 months.

Engine
Filed Nov 12, 2021TX

The coolant leaked onto the coil of the motor & now my motor has to be replaced-extended warranty ran out & now looking at 8500-9000k to replace engine. my car is in immaculate condition, well maintained & I paid 40,000k when I purchased in 2017- has 84,000k miles.I have read online at CarGurus complaint after complaint of the same exact problem. The technician at Freedom Ford advised that this has happened to numerous 2.0L Ecoboost motors from 2017-2019 & now the motors have been changed & the problem no longer occurs after 2019. He says that he knows of no recalls. Ford is very well aware of the problem & should do a recall- we paid good money for these cars & they should last longer.

Engine
Filed Nov 12, 2021PA

2.0 Ecoboost engine failure. Driving car, started smoking, check engine light came on, lost power, pulled to the side of the road to avoid being hit by traffic, vehicle stalled and stopped. Engine had to be replaced.

Exterior Lighting
Filed Nov 7, 2021IN

I can not see a dark road in the night if there is no additional lighting, such as street lights. I have been to the dealership and there is no brighter bulbs approved by Ford; they have repositioned the lights and it does not help. I have missed a right turn several times and understeered. Twice I have missed the road completely and ran into a ditch that was not made visable when using the dim headlights. I have hit a fence post after going into the ditch. I made no insurance claim thinking that I was my fault that I can not see well in this vehicle. I see several post online with complaints and concerns regarding this same issue of the 2017 Edge Titanium not have efficient dim headlights. This is a major safety concern. I can not see to safely drive at night on dark roads such as in the country. I can not see the road ahead of me more that a couple of feet and not at all when turning right. I bought the car from a dealership in spring this year, 2021. I seldom drive at night and I finally decided it is a vehicle issue not my personal issue with not being able to see the road at night. I will be going back to the dealership...again. It looks like I will have to buy a different car since there is nothing that can be done to make this car safe!!

Engine
Filed Oct 27, 2021AK

My car started rough idling, about a week after that the check engine light came on. We took it to get checked out, the code was for a misfire on cylinder 2. The technician performed an inspection and informed us that we needed new spark plugs and ignition coil. After installing the new parts, the technician noticed coolant inside the cylinders and the engine, there was also white smoke coming out of the tailpipe when starting the vehicle. Our technician did some more research and came across a service bulletin from Ford (19-2346) regarding 2.0 L Ecoboost engines. Our Ford Edge falls under the service bulletin. The technician informed us that the only fix would be a completely new engine which we had to pay for. We have submitted this to our warranty company and have received partial coverage for the repair and parts. We were without the car for almost a month while waiting for diagnostics, parts, and repair. When we brought it in originally and were under the impression we would get the car back the same day and were planning on a 6 hour road trip to attend my son's hockey tournament. I am so thankful that we had a thorough and diligent technician who noticed the coolant, otherwise I would have taken the car on the road and I'm sure the engine would have given out on me somewhere along the way, leaving me stranded in a remote area of Alaska in freezing temperatures.

Structure › Body
Filed Oct 21, 2021IL

Sunroof cracked for no reason

Power Train
Filed Oct 19, 202180,000 milesAR

The contact owns a 2017 Ford Edge. The contact’s wife stated that while reversing out of a parking spot, the vehicle began to violently shake. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 80,000.

Power Train
Filed Oct 11, 2021MI

The rear differential completely blew apart while driving. According to our mechanic, this was a complete malfunction of the vehicle which only has 69,000 miles on it.

Unknown or Other
Filed Oct 10, 2021AL

Automatic door latches and inside lights and flashers switch on and off randomly. It does not matter if the car is being driven or sitting overnight in the driveway. This may cause the battery to drain and require jumping off. It also allows for theft if the doors are unlocked. The problem was checked out by my local ford dealership. A representative went for a test drive and said he only heard the door latches click one time so it was not bad enough to worry about. I was told by the ford service rep. that it could be a low voltage problem so I replaced the car battery and the electronic key batteries but the problem continues.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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