Page 23 of 28 · complaints 1,101–1,150 of 1,377

2017 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Unknown or Other
Filed Oct 7, 2021ME

Outside temp 51*F, car auto start enabled and used. Rear glass exploded after a 7 min warm up. Rear defrost was on. Rear wiper used once to clear morning dew.

Power Train › Automatic Transmission › Torque Converter
Filed Oct 7, 202195,274 milesKS

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign number 18V390000 (Power Train). The failure mileage was 95,274.

Service Brakes, Hydraulic
Filed Oct 7, 2021HI

The contact owns a 2017 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes
Filed Oct 5, 2021GA

2017 FORD EDGE. CONSUMER WRITES IN REGARDS TO POTENTIAL LEAK OF FRONT BRAKE HOSES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR.

Engine
Filed Oct 4, 202177,000 milesWI

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact then took the vehicle to a dealer where she was informed that the engine had misfired. Upon further investigation, it was discovered that coolant had leaked into the engine cylinder which resulted in engine failure. The contact had the engine replaced by the dealer. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 77,000.

Engine
Filed Sep 27, 2021IL

Engine rebuilt at 40k miles in 12/2018. Engine started burning the engine coolant at 90k miles 08/2021. The car while driving goes into a low power mode which stops the car from accelerating. Car is currently at the dealership awaiting parts for another engine rebuild replacing the same parts.

Unknown or Other
Filed Sep 24, 2021RI

Bought a used 2017 Ford Edge in June of 2021 75K miles. Approx. three weeks later the check engine light came on. Diagnostic code was misfire in the number 2 cylinder. Spark plugs and coil packs were replaced. Check engine light remained on. Several days later check engine light went off. Brought the car in for a recall fix on brake hose and spoke with Ford technician that I was getting ready to travel to TN and wanted to make sure that it was safe to do so. Assured that it would be fine. During the course of our trip to TN the check engine light came on and off several times. On our way home noticed the heat wasn't working very well. Before we left the hotel in the morning checked coolant level and it was low. Filled it up and continued on our way home. Since then every three days coolant level is low. Starting up in the morning puff of white smoke comes out the pipe. Out of Fords warranty and a loan on a car I have had three months with a major problem. Did some research only to find this is a common problem that could potentially cause a fire. Dealer says I need a new engine...and I have to pay for it.

Engine
Filed Sep 23, 2021OH

Engine is the 2 liter turbo version, when started the engine missed fired and ran rough which caused the check engine light to come on at ~58,000 miles. Took car to Roush Ford (Columbus Ohio) and dealer confirmed the misfire was caused by coolant leaking into engine. Dealer said a long block and related parts would be ordered to fix the problem. Now waiting for call from dealer to repair, no time frame given but they stated repair time would be long. Continue to drive car with engine light coming on and misfires at startup, hope car does not fail on freeway. Repairs may be covered by Ford but no info about rental car at Ford expense. Also have a 2015 Edge with same turbo engine which could fail the same way at any time as it has 80,000 miles.

Engine
Filed Sep 21, 2021MO

Mechanic told me that radiator fluid was leaking into the number 2 cylinder which could cause the car to lose power. motor is a 2.0 eco boost. car has 62000 miles. i believe this is a very dangerous situation going down a busy highway or actually anytime. ford has known about this problem for a long time but has failed to do anything. mechanic told me many 2.0 motors has this problem of anti-freeze leaking into motor and ford issued a message about the problem to ford dealerships and how to fix it. their should be a recall to fix the problem before something bad happens. thank you

Engine
Filed Sep 17, 2021MI

Car was mysteriously losing coolant which would lead to overheating. We would have to fill the coolant tank two times a month. When brought to the mechanic to find the leak, none could be found. Check engine light would go on and off periodically. One day, the car randomly wouldn't start. Being told by the mechanic that there is a catastrophic engine failure and the whole motor and turbo would need to be replaced. He said he had the same year and model come in not 2 months prior with the exact same issues. Coolant was leaking within the engine, hence why it couldn't be found during normal tests. a 2017 motor with less than 100,000 miles should not be experiencing engine failure.

Service Brakes
Filed Sep 16, 2021MO

I received a letter from ford in May that there was a recall on my model ford fusion. I have called my ford dealer 3 times since May and they keep saying they haven't received the parts for this recall. Am I putting my family at risk by driving my vehicle? How much longer can I expect to wait? On may 5th I had front and back rotors replaced because my brakes were making a strange noise when I pressed on them. Is this part of the recall problem? If it is shouldn't I get a refund for the work done? It cost me $667.85 Thank you for your time.

Service Brakes
Filed Sep 13, 2021GA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and an appointment date was scheduled for July 2, 2021. The contact stated that the recall repair part was however given to another vehicle owner to repair their vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Sep 11, 2021PA

My 3 ½ year old Ford Edge needs a new engine. It is a known problem with Ford Motor company and I believe there should be, if not a class action lawsuit against the company. My car is past the standard powertrain warranty and I declined extended warranty when I purchased the car. The check engine light came in. I took it to car dealer to figure out what was wrong and Kenny Ross Ford in Adamsburg, PA said I need a new engine. It is a 2017 Ford Edge with 73,000 miles. The local service center said it would be about 8-9k to fix it. There was not an issue with the vehicle reported under warranty. It sputtered a bit over the past three years, but I thought nothing of it. Normally I would just say it’s my bad luck, however this is a known problem with Ford Motor company. When my wife dropped the car off the dealership, the gentlemen at the dealer said he hopes it isn’t an engine replacement because it is common for that car. He didn’t even look at the car before saying that and he knew exactly what was going on. My wife told me about it so I immediately looked online. (See link at the end of this message with similar complaints about this car) One owner said they contacted the Kentucky attorney general’s office as well. Some of them said they had to replace the engine a second time after two years. Hundreds of people are reporting the SAME EXACT PROBLEM and it appears like the new motor they put eventually fails again. I feel that Ford Motor is purposefully hiding a design flaw and

Service Brakes, Hydraulic
Filed Sep 8, 2021MI

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part for the recall repair was on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Sep 7, 2021KY

On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

Engine
Filed Sep 1, 2021MN

Engine overheating due to a KNOWN issue with coolant leaking into the cylinders of the 2017 Ford Edge. Ford knows about this issue as I have seen it reported on several different sites. This should be recalled as my vehicle began to overheat while I was driving. This puts my wife and my family at danger. I had my car serviced at the Ford dealership since it was purchased and this issue was never brought up. So this is not a servicing issue it is an issue with the engine itself.

Service Brakes
Filed Aug 30, 2021FL

RECALL IS STILL INCOMPLETE BY THE MIDWAY DEALER IN MIAMI SINCE MAY 2021

Engine and Engine Cooling
Filed Aug 25, 2021MN

The engine in the 2017 Ford Explorer has a history of seizing, catching fire and failure without notice. This could cause serious injury or death. This is a very well known problem at Ford Motor Company and they are doing nothing to fix it. In fact they are hiding from it. The internet is loaded with information on this. The coolant leaks into the engine and destroys it. This has happened so much there are no more engines available in the country. It's not a matter if, it's a matter of when it will happen. 40,000 miles? 60,000 miles? My car has 77,000 miles. Ford is asking customers replace the engine at $7700 to the customer. There should be a recall and replacement process from Ford Motor Company fully funded by Ford. They engineered a bad engine. Sold it to the public. And they are ignoring the safety of the public for money. I have dealt with Morrie's Minnetonka Ford in Minnetonka Minnesota and they say Ford will not recall the engine despite the danger to the public. As usual it's all about the money. Happy to assist you with any details. [XXX] [XXX] Minnetrista, MN [XXX] [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes, Hydraulic
Filed Aug 24, 202135,000 milesSC

The contact owns a 2017 Ford Edge. The contact stated that the brakes failed. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was engaged, and the brake pedal went to the floorboard. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 35,000.

Service Brakes
Filed Aug 19, 2021SC

I received a Safety Recall Notice number 20S42/NHTSA Recall 20V-469 in May, 2021. Since then I have been unable to have the problem resolved by Ford Motor Company due to as they say "waiting for parts to be delivered to dealership." Is this acceptable? Where's the urgency due to a safety recall? Can you help? I have contacted the local dealership over 5 times to see when this safety recall can be taken care of. Each time the response is the same. They have no parts and they are on backorder. Required to call back at a later date.First recall notice was received September 2020, Latest recall notice May 2021. Recall has not been completed.

Service Brakes, Hydraulic
Filed Aug 16, 2021IL

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Aug 16, 2021NC

In the Ford Edge Titanium model (I own a 2017), the 2.0L engine developed a crack in the long block between cylinders. This causes coolant to leak in the cylinders and the spark plug to seize. The engine will miss-fire and could stop running. This has happened to a multitude of Ford Edges and Escapes with the 2.0L engine. Ford is very aware of this issue.

Fuel System, Gasoline › Fuel Injection System › Throttlebody/Manifold
Filed Aug 16, 2021VT

2017 Ford Edge - we were driving along at approximately 50 mph when all of a sudden the vehicle lost power and it slowed down very fast. The car in back of us almost hit us! We limped along until we could shut the car off. It cleared up temporarily but happened twice on way to local mechanic. His engine analyzer did not show anything and the car ran fine for a couple of weeks so I thought maybe there had been some bad gasoline. Then it happened again several times. It was this second series of incidents when we almost had a crash. In driving 10 miles to return to the local mechanic it decelerated 5 times and stalled each time. Now both the check engine light and the wrench warning lights come on. The mechanic's engine analyzer now shows the throttle body is defective. Since he does not have the part in stock we are still waiting to have it repaired. A Ford service dealer has not yet looked at the car. I may now take it to a Ford dealer but getting there is risky.

Engine
Filed Aug 15, 2021CA

Driving Edge with 62,000 miles on it and had a Check Engine Light later determined to be P303 (cylinder 3 misfire). I replaced coolant after finding the reservoir low. I noticed white smoke and misfiring engine at first start. The engine stuttered on the freeway and was unsafe. Ford Dealership determined a coolant leak caused this issue and will replace the engine minus my deductible on my extended service plan. As I understand it, this ecoboost engine is prone to this defect. I am only getting a rental car for 5 days on a job that will be much longer.

Engine
Filed Aug 9, 2021AL

On way to beach on 6/6/2021 the check engine light came on and warning that car may be overheating came on, pulled to side of road until car cooled down. It ran hot but was full of coolant and not leaking. Took to to Moyer Ford in Foley, Al on 6/7/2021 with 65243 miles on car and was told would need new engine for this 2017 Ford Edge with less than 70,000 miles in it. Spent $5,500 for a new engine on a vehicle with less than $70,000 and 4 years old.

Power Train
Filed Aug 3, 2021KY

THE 3RD CYLINDER MANUFACTURE MALFUNCTION CAUSING COOLANT TO LEAK INTO THE ENGINE AND REQUIRING A REPLACEMENT OF THE LONG BLOCK ENGINE. THERE IS CURRENTLY A TSB BUT NO RECALL. PLEASE SEE FORD TSB 19-2208. MY CHECK ENGINE LIGHT COMES ON AND THE CODE IS TO REPLACE THE 3 COIL CYLINDER WHICH HAS BEEN DONE THE VEHICLE WAS SEEN AT FORD AND NO DIAGNOSTIC DONE AS SOON AS I TOLD THEM I WAS ADDING COOLANT DAILY THEY WERE AWARE OF THE ISSUE AND NEEDED REPAIRS.

Structure › Body
Filed Jul 29, 2021CA

2017 ford Edge Rear panoramic glass randomly cracked while parked. Took to dealer they said it was stress cracks that it would cost approximately $1800.00 to replace. Car has 37,000 miles and is out of warranty. Poor quality and craftsmanship should not be on the consumer's nor should car insurance have to pay for these repairs.

Engine
Filed Jul 27, 2021IL

Coolant leaking into engine. Check engine light came on 07/11/2021. Took vehicle to local auto store for diagnostic test. Was told a mid ire in cylinder 2. Took vehicle to neighborhood auto shop on 07/12. Mechanic said it was the same issue to take it to the dealership due to the warranty. Brought my vehicle to dealership on 07/13. On the way to the dealership my vehicle died out on the expressway. After 6 hours of waiting, was told did not know what was causing the problem but needed to keep it. Was not provided another vehicle. I had to come out of pocket for a rental. Called on 7/20 and was told it might be my transmission and low engine coolant. Called again on 07/23, was told it was the battery. I called on 7/26 was told I need a new engine. There are complaints about this issue. Ford motor company knows about the issue. This issue with the vehicle could has caused serious injury or death to me or my family. The lack of communication is horrible.

Power Train
Filed Jul 23, 2021GA

Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 22, 202124,000 milesCA

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 mph, the brake pedal was depressed and went to the floorboard. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake pedal was mushy. The brake pedal went to the floorboard. The contact stated that the vehicle ran over a curb and an embankment. The parking brake was engaged to stop the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. the contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The failure mileage was approximately 24,000. Consumer stated vehicle was taken to dealer and inspected and determined brake lines ruptured. Consumer never received a recall prior to the incident. Complaint number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).” *JB

Engine and Engine Cooling
Filed Jul 22, 2021IL

I have a ecoboost engine on my Ford Edge that has known issues from Ford. Currently after driving past the 60k mile warranty cylinder 4 on my engine started leaking coolant into the engine block. I took my car to Ford to get it checked because I started to get notifications that the engine was overheating while in the car with my toddler. The mechanic informed me later that there was a TSB 19-2346 on my car and many others like it. I was told Ford would no help in anyway with replacing the engine. There was supposed to be a sensor inside my car to let me know about the coolant levelling dropping the way they have been but there wasn’t even that. The car only let me know of the issue at the end when it started overheating to dangerous levels

Service Brakes
Filed Jul 20, 2021GA

After received a recall notice for 20S42 in May 2021 I have contacted local dealerships weekly and they have continued to tell me that they can't get the parts from Ford. I called Ford today and they tell me that the parts that they originally sent out still have a defect so they are going to be issuing new parts and a NEW recall notice at the end of July. It is ridiculous for it to take this long to resolve something that has been deemed a safety issue. Also, the dealerships do not seem to have this information because all they know is "they can't get the parts". The backorder/issue with parts should have been communicated to the dealerships and vehicle owners.

Engine
Filed Jul 14, 2021FL

The engine block is cracked and fluid is leaking into the cylinders.

Service Brakes
Filed Jul 13, 2021GA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service BrakesCrash
Filed Jul 12, 2021MI

The contact's husband owned a 2017 Ford Edge. The contact had initially received a recall notice for NHTSA Campaign Number: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); however, the part for the recall repair was unavailable. The contact stated that while her son was driving and had approached a stop sign, the brake pedal failed upon depression and collided with another vehicle. The contact was uncertain if any warning lights illuminated prior to the failure. The airbags deployed upon impact. The contact nor any other individuals involved in the accident were injured. A police report was filed. Due to the failure, the vehicle was towed to an independent mechanic where it had been deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was unknown. * (RECALL RELATED INCIDENT) TS

Service Brakes, Hydraulic
Filed Jul 12, 2021WI

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was available after going to the 3rd dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vehicle has been repaired.

Service Brakes
Filed Jul 12, 2021OH

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the brake pedal was applied however, was slow to respond. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

Engine
Filed Jul 7, 2021KS

The engine of my 2017 Ford Edge began to misfire intermittently in 2019. When it was finally able to be diagnosed in 2020, it was determined fuel had escaped around a spark plug. The spark plugs were replaced. Approximately one year later, the issue began again. Upon further inspection, it was found that a head gasket had gone bad. While there is not definite evidence of a coolant leak, it is suspected a leak may have initiated the issue. Research has also indicated the engine block is most likely cracked. While driving, the engine would often lull and stop accelerating. This happened several times as I attempted to drive down the interstate, being forced to exit the highway due to not being able to move with the speed of traffic. After the first repair of the spark plugs, the car seemed to drive fine, however, they shouldn't have gone bad within a year of install indicating a much larger issue. The car is unable to be driven. Even with replacing the head gasket, I do not feel the car would be safe with a cracked engine block. Nor should the motor have gone bad this soon.

Engine
Filed Jul 6, 202169,000 milesMT

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The contact also took the vehicle to an independent mechanic and was also informed that the engine needed to be replaced. The vehicle was taken back to the local dealer and the engine was replaced. The manufacturer was informed of the failure. The failure mileage was approximately 69,000. The consumer stated she was told not to drive the vehicle anymore due to the fact the engine might freeze up and spent $5400 to have the engine repaired.

Engine
Filed Jul 4, 2021FL

Engine defect - Coolant leaking into cyclinder- requires whole new engine

Service Brakes
Filed Jul 1, 2021FL

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering › Electric Power Assist System
Filed Jun 30, 2021SC

I was backing up into a driveway (very slight incline) when my power steering went out. Lights came on stating, "Steering assist fault, service required" and "service advanced trac." I could barely turn my wheel. There was no earlier warning of this issue and I had just driven 3 hours on the highway so was fortunate that it didn't fail while on the road. I tried restarting my car a few times and then I called a Ford dealer. The car was towed in for a diagnostic. This revealed that the EPAS rack failed and needed to be replaced with an estimate of over $3000. The purpose of EPAS is to enhance the steering ability for the driver, but the car is not steerable without its proper functioning which is a huge safety hazard to the driver and anyone else near them on the road.

Engine
Filed Jun 30, 2021KY

Service Code P0302 and P0316 indicating Cylinder #2 malfunction/misfiring---2017 FORD Edge SE FWD 2.0L EcoBoost. Check engine light came on at 59,995 miles, Sunday, March 28, 2021. Thus far, no one in danger. But some of the symptoms of this inherent, internal engine, failure code make the operation of the vehicle dangerous. The vehicle may stop abruptly or stall out. Occasionally, engine runs rough, shakes with hesitations and jerks with acceleration. 06/18/2021 inspected at Pinnacle FORD in Nicholasville, Ky. "Allowed engine to reach operation temperature and pressurized for 5 hours, 8 PSI drop in pressure. Removed spark plug and used borescope to verify coolant intrusion in the cylinder. Customer given estimate for long block rebuild". The engine light came on & off (more often) for the next 4 weeks or so after 3/29/2021. I stopped by the dealer on Monday, 3/29 to get appointment.They were 2 1/2 weeks out booking appointments.Approximately 3 weeks passed without definite symptoms or smell, engine light off & on.Had a friend mechanic look at hoses and the like, without finding any leakage, smell of antifreeze, etc. Tested P0302 diagnostic code. Changed the spark plugs. As a result, for about 2 week period of no light illumination, no smell.Came on again prior to getting an appointment prior to Memorial Weekend, and the service center was again booked 2 weeks out.Per my schedule and theirs, I scheduled an appointment at the 3 weeks timeframe. Dropped it off 06/17/2021 after

Power Train
Filed Jun 29, 2021OH

In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time. Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.

Power Train
Filed Jun 29, 2021CA

The flex plate cracked. They had to remove the transmission and replace the flex plate bolts.

Service Brakes, Hydraulic
Filed Jun 29, 2021AZ

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. And confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Engine
Filed Jun 26, 2021MN

Coolant leak into cylinder. Manufacture defect. Known issue by Ford but will not cover any replacement as vehicle is out of warranty by 7000 miles. A 2017 with 67000 driven by a grandma 5 mph under the speed limit should not need a new engine. Engine light comes on. Misfires. Puffs of white smoke. Didn’t take to dealer as closest if 1/2 hour away. Took to local repair shop. They ran codes and said it is a known problem from Ford. NHTSA ID Number: 10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. This needs to be a recall or at least Ford needs to cover the replacement costs for those with issues.

Air BagsCrash2 injured
Filed Jun 22, 2021GA

We were driving down Hwy 84 in Georgia coming from the airport a truck was making a left hand turn and turned in front of us.. We hit the car going about 30 miles an hour.. The air bags did not deploy and we suffered greatly because of this.. This happened 2/14/21..

Engine
Filed Jun 14, 2021TX

2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.

Service Brakes
Filed Jun 14, 2021NE

On May 24, 2021 my brakes failed on my 2017 Ford Edge and it was towed to Baxter Ford in Omaha NE (dealership where I purchased the vehicle). Baxter determined this was due to Safety recall 20S42 / NHTSA recall 20V-469. After repair was made on the front flexible brake lines the car was still not performing correctly and Baxter determined the right rear brake line also needed to replaced. This was not covered under the recall or the warranty. I called my ASE certified mechanic, who has been servicing all of my vehicles for over 10 years, to discuss with them. They told me the front and rear brakes lines are separate from each other, but they have been servicing many Ford vehicles with same rear brake line problem and just had 2 Ford F150's the previous week, one with about the same mileage as my vehicle (61,000). I am diligent with servicing my car for maintenance, oil changes and repair. My vehicle had been in to my mechanic on Feb. 18, 2021 at 57,318 miles and all fluids were also checked and everything was fine. On May 24, 2021 at 61,892 miles my 2 front brake lines and one rear brake all lost their fluid at the same time. Baxter Ford filed a request with Ford to have this covered for repair and it was denied. I contacted Ford to request to have this reviewed and was denied. However, I was told just to hold on to my receipt in case the NHTSA files a recall and would be reimbursed at that time. I have also talked to several other Ford vehicle owners who have experienced the

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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