2017 Ford Edge complaints

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was notified that there was a misfire in cylinder #3. The vehicle was taken to the dealer and the contact was informed that the engine block was deformed, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 58,267.

2017 Ford Edge Coolant Leaking into Cylinder(s) Dealership unable to schedule appointment for four months. Vehicle unsafe to drive due to possible engine failure Estimate to repair, per 3rd party mechanic is $10,000 (Ford Tech confirmed) Power Train Warranty is 60,000. Problem occurred at 69,000 miles. Research indicates this is a common problem with this and other Ford vehicles, with Class Action Law Suits in several states. However, it is not covered under a recall at this time.

Front driver side Brake hose went out. got it fixed at the ford dealership. a couple months later my front passenger side brake hose went out. got it fixed at the ford dealership, but this time the dealership told me my master cylinder was bad and I needed to get that fixed too. ford finally acknowledged the problem, but it took them a year to actually fix it. a year after they acknowledged the recall and actually fixed it a couple months later my rear brake hose went out. however ford dealership refused to fix the rear brake hose, the dealership said the rear brake hoses were not included in the recall (only the front brake hoses).

2017 Edge 2.0 ecoboost 1. Cylinders have coolant and oil in them...affected by the engine misfire associated with the coolant leaking into the cylinders. Available for inspection. 2. Car started to smoke.and over heat while my kids were inside, the risk of fire was exponentially high. 3. Inspected by car dealership, due to desire to sell it, and autozone manager who is a mechanic. 4. Yes check engine light anx then the " reduced power to protect engine " and then " coolant over temp" and at a little over 60 thousand miles.

The contact owns a 2017 Ford Edge. The contact stated while her husband was removing items from the truck, the contact heard a dinging sound from the vehicle followed by the hatchback of the truck closing. The contact’s husband was able to move out of the way. On another occasion, the failure occurred again and struck the contact's husband on the shoulder causing minor injuries but he did not seek medical attention. The failure reoccurred several times. The dealer was contacted and stated they could exchange the vehicle for another one; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 96,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact's husband used a code reader which showed a misfire in cylinder #2. The contact's husband also discovered that coolant had started leaking from the engine. The vehicle was taken to a dealer where it was confirmed that coolant had leaked into cylinder#2 causing engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 78,000.

We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine. I am going to call Ford ASAP, however there are no current recalls for this issue and will most likely have to pay out of pocket for a new engine. - The engine has an internal coolant leak, yes it is available for inspection upon request. - Our Safety is at risk because this can lead to engine stalls or fire without notice. - Yes, the problem can be reproduced and has been confirmed by an independent service. - No the vehicle has not been inspected by the manufacturer yet, but I am beginning that process now. - The check engine light came on once but is no longer on despite the problem not being fixed.

The contact owns a 2017 Ford Edge. The contact stated when he started the vehicle, the gear shifted to drive without any warning causing the vehicle to crash into the fence and the neighbor's porch, causing damages front end of the vehicle and under the vehicle. The contact was able to stop the vehicle. No one was injured and no police report was filed. The vehicle was taken to the dealer, and they stated that the vehicle was experiencing a similar failure as recall NHTSA Campaign Number: 22V413000 (Power Train) but the vehicle was already serviced under that recall and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 28,000.

2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED SHE CONTACTED THE DEALER MULTIPLE TIMES AND THE PARTS ARENT AVAILABLE TO PERFORM THE RECALL.

The vehicle was taken to the Ford dealer in September 2022 because it was losing coolant and check engine light was on intermittently. The dealer said the engine needed to be replaced due to coolant intrusion into the engine block casting. Ford has been aware of this engine problem for a number of years. The engine can fail while being driven and there is a risk of engine fire posing a safety risk. The vehicle is available for inspection.

My Ford Edge SE Flex plate broke while on the highway I was rapidly slowing down and could not get over cause of cars passing me on the right and left causing the vehicle behind me to almost rear ending me. I had it towed to the Ford dealership and he has confirmed it is the flex plate that broke. There was a rattling sound approximately a week prior to it breaking I had an appointment with the dealership the same day it broke and got towed in.

My check engine light came on back in September. I had to have the coolant flushed and have my purge valve replaced. On November 8, I took my car into the dealership as a check engine light was on again. Supposedly there was an engine coolant intrusion on cylinder tail. A new engine has been suggested. This is a known issue with Ford.

Drove for two weeks, check engine light comes on. Dealership says coolant is leaking on engine & it needs replaced. Vehicle is not safe to drive until engine is replaced. Owned the car 5 months now & only got to drive it two weeks.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact stated that while doing routine maintenance, she was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed her that the vehicle was not covered under warranty. No assistance was offered. The failure mileage was approximately 51,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was shuddering as the check engine warning light flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where the spark plugs, the intake manifold, the engine coils and other unknown engine parts were replaced; however, the failure persisted. The vehicle was then taken to an unknown dealer where it was diagnosed that an unknown fluid had leaked into the engine cylinder, which resulted in engine failure. The vehicle was not repaired. The vehicle was taken back to the independent mechanic where the engine was replaced. However the failure persisted. The vehicle was taken to the independent mechanic who informed the contact that were unable to duplicate the failure as there was no warning light illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at 55 MPH, the check engine warning light was illuminated and the vehicle started shuddering. Additionally, the contact stated that there was a strong gasoline odor inside the vehicle. The contact veered to the side of the road. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into the cylinders as the engine was cracked. The dealer diagnosed that the long block or the engine needed to be replaced. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Own a 2017 Ford Edge 2.0L Ecoboost engine with 68,000 miles. Check engine light came on so took it to a local mechanic who replaced the spark plugs, coils, evap sensors, and cam shaft position sensor. The code was stating a misfire in the #2 cylinder. Less than a week later the light came back on and got an engine overheating warning. Added coolant and then had to add more coolant a few days later with no evidence of a coolant leak. When starting the vehicle or accelerate from a stop would notice a liquid swooshing sound. Also when starting the vehicle it would tremble and run ruff for a minute or two. There would be a lot of white smoke coming from the exhaust pipe with a bad oder that would eventually dissipate after diving a few miles. Finally drove the car to work and when I went to leave afterwards the vehicle would not start. Would crank but would never turn over. Had the car towed to a Ford dealer that diagnosed coolant leaking into the number 2 cylinder. They told me the only fix was to replace the engine. They gave me Fords number and told me to call and complain since I only had 68,000 miles on it. They gave me a copy of Fords response which states, “As a subsequent with no recent new vehicle or paid repair history, the customer generates a 0% share recommendation, meaning they do not meet the CLV requirements for the FLP assistance. Ford Motor Company is unable provide financial assistance in this case”. Called Ford and was told that there was nothing they could do

SWOLLEN LUG NUTS ONLY 60 K ON VEHICLE

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, he heard an abnormal sound on the driver’s side of the engine. The contact stated that the check engine warning light was illuminated. The contact stated that in approximately 10-15 minutes the vehicle would start up. The contact stated while inspecting the vehicle, he noticed the coolant leaking into the engine. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 129,000.

This issue is related to TSB22-2229. This is a known issues where the engine coolant is leaking into cylinder 2 which when occurs leads to replacing the engine. This issue has lead to an extension of the warranty on other Ford models, but not the Edge.

The contact owns a 2017 Ford Edge. The contact stated the check engine warning light illuminated and the vehicle was taken to independent mechanic where it was diagnosed that the vehicle needed a tune up. The vehicle was then taken to the dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the vehicle was released, she noticed that the vehicle performed differently. The contact then stated that check engine and coolant warning lights illuminated, and white smoke was coming from the exhaust pipe. The contact then stated that she heard a loud noise under the undercarriage of the engine. The manufacturer was notified of the failure and the contact was advised to contact a different dealer and was provided a case number. The vehicle was taken to a different dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified again but the contact received no answer. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Edge. The contact stated that on multiple occasions while driving, the temperature warning light intermittently illuminated then the engine started to overheat. The contact was able to maneuver the vehicle to a safe area where he checked under the hood of the vehicle and noticed that the coolant reservoir was empty and had leaked into the engine. The vehicle was taken to the dealer where it was diagnosed that the engine block was cracked which allowed coolant to leak into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of warranty coverage. The failure mileage was approximately 52,000.

SWOLLEN LUG NUTS - On 26 September 2022, my right rear tire picked up a nail causing a flat tire. After removing the spare, lug wrench and jack, I found the Ford factory lug wrench would not fit on the lug nuts. I required road side assistance for which I was billed $95 for the call (subsequently reimbursed by my insurance company). When the road side assistance serviceman arrived, he said it was a common Ford problem. He had larger sockets and easily installed the spare. I purchased replacement 20 lug nuts for $42.39. Reimbursement would be appropriate. Fortunately, the event occurred mid day in temperate weather in a small town where I could easily pull out of traffic. If it would have occurred during the dark during inclement weather, the outcome may have been disastrous. A recall for replacement of these lug nuts is appropriate.

The contact owns a 2017 Ford Edge. The contact stated that while reversing into a parking space, the vehicle suddenly stalled. There was an abnormal cracking sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle had been towed to the dealer who diagnosed that the transmission had failed. The contact stated that vehicle failure was related to a Customer Satisfaction Program NHTSA ID Number: 10144200 (Power Train) and NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and then referred the contact to the NHTSA Hotline. The approximate failure mileage was 71,600.

I bought this vehicle from Family Ford in Enfield CT and they did not provide me with a car fax when I asked 3 times for it. I wanted to see if I could trade it in at a Volkswagen dealership and they gave the car fax, and it was in an accident. A very serious one where they hit the driver's side left rear. The car had to be towed with severe damage. To this day they still have not given the car fax 9/25/2022 to me.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic who was unable to identify the cause of the failure. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred contact to the NHTSA Hotline. The approximate failure mileage was 70,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We currently have a 2017 Ford Edge with an Ecoboost 2.0 engine at our local Ford dealership. It began running poorly and the check engine light came on. Shortly after, it worsened with a whistling noise and more obvious cylinder misfiring. The codes for the engine light were P0303 and P0316, and was diagnosed with coolant in the cylinder. Per the service department at the dealership, this falls under Technical Service Bulletin 19-2346, with the only repair being complete engine replacement. At the time of this submission, it has been at the dealership for 12 weeks. We currently have no ETA on backordered parts to complete the repair, and will owe $4,300 for the repair when completed (originally over $11,000 quote). I would also like to reference Ford's Customer Satisfaction Program (CSP) #21N12. This CSP offers free repair to many Ecoboost 1.5L engines that have had the identical diagnosis. The associated TSB for this is 22-2134, which aside from different sized engines, is identical to the TSB associated with our vehicle.

The contact owns a 2017 Ford Edge. The contact stated while his wife was driving at an undisclosed speed and making a left turn into a parking lot, the vehicle stopped inadvertently with the engine still running. The accelerator pedal was depressed but the vehicle failed to respond. The contact's wife was able to park in a parking space. There was no warning light illuminated. The tow truck company was contacted and attempted to reverse the vehicle onto the flatbed; however, the vehicle failed to respond. The vehicle was pushed onto the flatbed and towed to the dealer. The dealer diagnosed that the torque converter had failed and needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. A case was filed. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Edge. The contact stated that the coolant temperature warning light was illuminated. While driving at an undisclosed speed, the engine experienced a misfire. The contact's husband changed the spark plugs and coil pack. The coolant warning light continued to flash off and on. The contact stated the vehicle was consuming an excessive amount of coolant. The vehicle was taken to the local dealer and was diagnosed with a crack in the engine and that the engine was leaking coolant. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 92,000.

I have a 2017 Ford Edge with 37,383 miles on it. The check engine light came on one day as I was driving however the car was running fine. I thought it was a fault light as I’ve never had an issue with this veh. I took it in to the dealership and was told that it needed a new engine. Luckily it was covered under warranty HOWEVER it took 3 months to get my veh. back….3 weeks later the same thing happened on my 2018 Ford Escape with only 24,000 miles on it!

Check engine light came, I took it to get a diagnostic. The diagnostic read a cylinder 1 misfire a day later it began to run hot, I checked the coolant which was almost empty but I did not see anything leaking. White smoke began to come out of the tailpipe and engine began knocking, When I tried to start the car the next day to take it into get checked out the vehicle would not start, I had to get the vehicle towed and when the mechanic looked at it I was told the engine needed to be replaced.

Morning of 7/30/22 "check engine" light came on. Drove vehicle home (38 miles), brought into dealership 8/4/22. They informed me after running diagnostics that I needed a new engine at 67,223 miles. I brought vehicle back on 8/29/22 to have the engine replaced (it had been on backorder). Finally completed on 9/9/22 at the cost of $6,838.78.

At 84,000 miles, the vehicle displayed the Service Engine Soon light, as well as white smoke from both exhausts. The mechanic diagnosed a misfire in two cylinders. All four spark plugs were replaced. The engine light and error code for cylinder 2 persisted. The ignition coil and fuel injector for cylinder 2 were replaced. The owner researched online, found the NHTSA complaints about this engine issue and the associated technical service bulletins, and brought the vehicle to the dealership. It was determined that this was a mechanical failure not uncommon with the 2.0L Ecoboost in this vehicle, and a replacement of the longblock was required. Despite awareness and acknowledgement of the malfunctions in the Ecoboost, Ford declined any discounts or assistance to the owner for replacement of this defunct product, costing the owner $7,252.10 in parts, labor, and tax to replace the longblock.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #2 and that coolant was leaking into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders) however, the vehicle was not covered by the TSB. The failure mileage was approximately 84,000.

2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-469. THE CONSUMER STATED THE RECALL REPAIR PARTS WERE UNAVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

The contact owns a 2017 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact was able to continue driving; however, the failure persisted. The vehicle was taken to an unknown dealer where it was diagnosed that coolant was leaking into cylinder #3. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 65,812.

I started experiencing a rough idle and engine misfire. The check engine codes indicated cylinder 3 misfire. Was advised several times to replace spark plugs and coils but after no success had further diagnostics that showed crack in cylinder 3 allowing coolant to leak into the engine. Required new engine at 96k miles.

The engine light came on my 2017 2.0L Ford Edge, I took it to the dealership and after a short diagnosis it was determined that my vehicle's engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle mileage was 77850 and I was just under two months out of the 5 year 60K warranty. Ford Motor Company has been aware of this problem, they generated and sent out to the dealerships a Technical Service Bulletin #22-2229. I as the consumer was never made aware of this possible issue by Ford Motor Company. Ford Motor Company has refused to take full monetary responsibility for this defect,

Engine coolant leaking into engine and new engine required. Cost is $8000 for new engine. Car with only 49,886 miles

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle was driving rough. Additionally, the engine was misfiring. The vehicle was taken to the local mechanic who diagnosed that coolant had leaked into cylinder #2. The vehicle was then taken to the local dealer who confirmed the diagnosis and indicated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH and attempting to make a turn, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The message "Brake Fluid Reservoir Low" was displayed. The contact continued driving in the straightforward lane. The contact engaged the electronic parking brake and the vehicle stopped. The contact was able to continue driving to his residence at a slow speed. The contact then noticed that there was no brake fluid in the brake fluid reservoir. The local dealer was contacted and informed the contact that parts for recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,534. Parts distribution disconnect.

Check engine light came on repeatedly, and final determination was the head gasket was leaking coolant into cylinders. Result, engine need to be replaced. Vehicle is a 2017 Ford Edge, 54M miles, but less than one month out of 5 year drivetrain warranty. Research shows that Ford has been aware of the problem for at least 3 years (NHTSA ID 10162071 and Ford TSB 19-2208 and TSB 19-2346). A head gasket should last for 200M miles. I found a website where at least 60 other owners are experiencing this problem, and for the most part, Ford is hiding behind the "expired warranty" excuse. Correction for this problem approaches $9000. My car now sits at a Ford dealer awaiting a replacement engine. The dealer is unable to give me any idea as to when I will get my car back. Ford has really dropped the ball on this, and I hope you can step in and get their attention.

The contact owns a 2017 Ford Edge. The contact stated while driving, the service engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine was overheated, and the fluid leaked into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 39,000. The contact stated that Ford is aware of the engine failure. However, when asked if the vehicle could be a part of the recall, Ford stated that recall is applied in order by the VIN. It is not yet available for the VIN of the contact's vehicle. No repairs or remedy has been offered yet.

The contact owns a 2017 Ford Edge. The contact stated that while at a complete stop, both the check engine and low coolant warning lights illuminated on the instrument panel as the vehicle began to overheat. The contact checked his fluid levels and saw that his coolant level was low despite a recent service visit. The contact placed coolant into the vehicle and managed to drive home. The vehicle was then towed to a dealer where he was informed that coolant had leaked into his oil reservoir and that the head gasket needed to be repaired. The manufacturer was notified of the failure and referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 72,000.

2017 FORD EDGE. CONSUMER WRITES IN REGARD TO FRONT BRAKE FLEXIBLE HOSE LEAK SAFETY RECALL. THE CONSUMER STATED THE VEHICLE HAD 2 RECALLS NEEDING TO BE COMPLETED. DUE TO A WAITING LIST, THE DEALER REQUIRED THE VEHICLE TO SIT IN THE PARKING LOT FOR 3-4 DAYS BEFORE BEING REPAIRED. THE CONSUMER WAS UNABLE TO BE WITHOUT A VEHICLE FOR THAT AMOUNT OF TIME. THE CONSUMER REQUESTED ASSISTANCE HAVING THE VEHICLE REPAIRED SOONER.

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with a coolant leak and needed the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

The contact called on behalf of the owner of a 2017 Ford Edge. The contact indicated that the owner of the vehicle reported that after the exiting the vehicle with the engine idling, the vehicle suddenly drove in reverse and crashed into the interior wall of the garage and a tree. No injuries were reported and no police report was filed. The vehicle was later towed to the repair facility to repair the body damage only. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 32,000.