2017 Ford Edge complaints

The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on. We then replaced the ignition coils, the check engine light never went out. A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM. We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car. The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64

I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.

I'm having a issues with the decklift gate adjar with light on while travel. Also it was not closed properly shut tight. Even i open the gate door it won't open or closed. I know it simar with recall driver or passenger adjar door light on in the past. I'm not paying for the adjar decklid parts. Suppose it to be defects parts.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil. Ford is telling me I need to replace the whole engine. Cost is $9200. They are telling me not to drive it. I guess this has been a problem with many similar Ford engines. Not sure why this is not covered by recall. Basically I am going to have to trash 7 year old car with 85,000 miles on it. I am very disappointed that Ford is not stepping up. I am also surprised that the NHTSA hasnt extended the recall to this model.

My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300

2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue. It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.

I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.

My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct . March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct. March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.

A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still existed. Took it back in with the same check engine code of Cylinder 2 misfire, this time the replaced a ignition coil. Picked it up and still had the same issue, and I took it back and they replaced the fuel injector. After the fuel injector was replaced, 2 days later I was driving it home still having the same exact issues of when I originally took it in rough, misfiring start the car over heated. I shut the car off and seen that I had zero coolant. I put coolant in the reservoir ( completely shocked because I had just had an oil change, and they didn't notice the coolant was low). The next morning I called the place I had been taking it and told them what happened and they were stumped. So, I called Ford told them the issues I was having, they said, they are 100% sure they know the issue( because it is a known issue with this year and make of vehicle) of what is wrong with it but to bring it in and they will run a diagnostic on it. With in an hour they said, that I had a coolant leak that was leaking behind the spark plugs and going out the exhaust causing the misfire and white smoke. To replace the motor will be $7K. I bought this car brand new, had the extended warranty and mai

See attached document for complaint.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.

Enginge defect, ecoboost 2.0, Coolant intrusion

Check engine light is still on after incurring approx. $1K+ in other repairs within the last 6 months. Took it to dealership whose invoice states, "Verified customer concern of check engine light and low coolant. Performed coolant pressure test and found cylinder #2 to have coolant intrusion." Apparently a TON of other 2017 Ford Edge owners have had the same exact issue at various points of the car's lifespan [XXX] ). I don't know how this hasn't become a recall by now. Estimate of repair is $10.5K+ and the car is only 7 years old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was shaking abnormally. The vehicle failed to accelerate as intended intermittently. The contact stated while starting the vehicle there was a white cloud of exhaust coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with pressure test #2 combustion pushing into cooling system failure. The vehicle had not been repaired. The vehicle was taken to another dealer the following day who confirmed the diagnostic result of the first dealer. The contact was informed that the engine needed to be repaired. The dealer informed the contact that the vehicle was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 57,240.

The issue is with the ECO BOOST. on 8/23/24 Helena Motors diagnosed the issue as coolant intrusion into the cylinder. A check engine light came on and off several times. Each time the vehicle was inspected by the dealership and finally the issue identified in August.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle. Additionally, there was fuel leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 51,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts and there was an abnormal amount of white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that there was a misfire in cylinder #4. The mechanic replaced the spark plugs and the ignition coils; however, the failure persisted. The vehicle was taken to Firestone, where it was diagnosed with coolant intrusion in the engine. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the failure was related to TSB Number: 22-2229; however, the vehicle was not covered under the TSB. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.

I maintained my vehicle according to what dealership told me. I only had the dealership that sold me the vehicle, do all mtce since I purchased it. My engine light came on so I took it in to determine what the issue was. They indicated I had a mis fire and there was coolant in one of the cylinders so I needed a new engine. Upon learning this, I did some internet research to find out many many people have had the same issue. There are also TSBs that Ford put out to dealers but not consumers of a known defect in engine block design that makes it a high risk for the failure I experienced. My dealer or Ford never communicated any risk to me. This Engine should have been recalled!!!

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was towed to the dealer. The dealer informed the contact that there was a coolant intrusion into the engine and that the engine needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 134,000.

Our engine failed soon after a Ford dealership looked at our Edge. They told us there were some issues, but they did not tell us they were immediately needed. We drove a month or so, and the engine light came on. We immediately called, and the earliest they could get us in was a few weeks out. So we tried to treat it gently. It died Friday due to coolant intrusion into the 2nd cylinder. Had they told us there was something urgent we could have done to repair it, we would have. The dealership says they would have only covered up to 100k miles as standard for powertrain. They admit nothing about the fact that their Ecoboost engines 1.5, 1.6, and 2.0 all have major problems and many of which have been recalled, some my year. They are quoting me $10k to fix, and they can only put the same engine in, even though I'm seeing there is also a 3.5L OEM engine available in this trim that is allegedly far more reliable. I believe they should cover this known issue, both because they knew and because they did not tell me it was a safety concern.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact depressed the brake pedal to the floorboard and allowed the vehicle to roll to the shoulder of the road. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed with a ruptured rear passenger’s side brake line. The contact was informed that the rear passenger’s side brake line needed to be repaired. The vehicle was repaired. The contact stated that the vehicle was serviced several times by the dealer due to brake failure. In addition, the contact stated that the failure reoccurred without warning. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,100.

In early 2024 my 2017 Ford Edge began experiencing overheating. The car began slowing speeds to compensate for engine becoming too hot. Upon further investigation it was determined that my 2017 Ford Edge engine had a design flaw created by Ford Motor Company Being a retired widowed female, this was very upsetting for me. I did not have 6200.00 to replace my engine. I beleive the right thing to do is always doing the right thing. So I beleive Ford Motor Company should be held accountable, given this is their bad engine design flaw. Owners of the this model as well as other years and models of Fords have been affected. Do we have to have a fatality to recieve help? I tried to download docs. and class action lawsuits against Ford but unable to. But if I can see the class action lawsuits so can Ford. PLEASE do the right thing. This can have devistaing financial hardships. Thank you.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and DTC code: P0301 (cylinder #1 misfire) was retrieved, and a coolant leak was found. The contact was advised by the local dealer that the long block might need to be replaced, which would replace the engine and the failure was linked to TSB: 22-2229. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

My engine light came on and the purge valve was replaced. I have 71k miles on my edge. Two weeks later the light came back on and on my way to the Ford service department, I started to get warnings of coolant leaking into engine, the car was powering down and i barely it there. I was told that I need a new engine at $8,500! I just put new tires on, new brakes and rotors, new wipers and replaced a purge valve, all for thousands of dollars. I don’t have $8,500 so I am out a vehicle!!! I borrowed my friend’s ford edge 2018 with 29k and within 3 weeks the engine light came on and I was driving it to be checked out with his mechanic to have it completely power down with the same frightening message of coolant leaking into the engine. Both our cars are sitting and out of commission!!! Ford needs to help its customers with repairs on their defective ecoboost engine design. My car was garaged, loved and always serviced at a ford dealership. I am sick over this entire situation for myself and friend and all the other ford customers faced with this poor engine design. My edge is a 2017 and my friend has a 2018…how can one person carefully driving both cars within 3 weeks time have both engines completely die and need total replacements!!! I hope a class action lawsuit comes soon!

COOLANT LEAKING INTO CYLINDER. ENGINE HAS 72,440 MILES. ENGINE SHOULD NOT NEED REPLACEMENT. COMMENT ISSUES WITH FORD EDGE

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was hesitating and shaking abnormally while being started. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with an engine misfire. The vehicle was not repaired. The vehicle was taken to another dealer where it was diagnosed and determined that the engine block had failed and that there was coolant intrusion into cylinder #3, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 56,000.

Coolant is leaking into my cylinders causing misfire and potentially hazardous issues to my vehicle. There are only 69,000 miles on my vehicle. It is low mileage by industry standards. This will be more than a $9,000 repair which is devasting to our finances. This is a design flaw, a manufacturer flaw and it is dangerous both physically/mechanically and financially to the owner.

The backup camera doesn't come on when backing up. You can't see persons or objects behind you that could cause injury or death. Vision is obstructed by the build of the SUV in the rear of the vehicle.

See attached document for complaint.

My spark plugs need to be changed every 6 months. Eventually had to get a new engine because of it. I have 5000 miles on the new engine and already had to get new spark plugs today again. Please recall this!!

Loss of steering - Errors: "Steering Assist Fault", "Hill Start Assist Not Available", "Service Advance Trac", Adaptive Steering Fault". I had been driving the car on a hot day approximately 30-50 miles that day, lots of stops, last stop was order pick up. I did not turn the car off and when I went to pull out of the parking lot, I lost steering and errors flashed. I was able to turn the car off and back on- errors disappeared. I drove it to a gas station thinking maybe I was running out of gas, I pumped the gas and attempted to pull out, it did it again. A few minutes later, I was able to move the vehicle to a parking spot. Waiting with engine off and attempted again and error codes gone and as able to drive approximately 12 miles home. When I arrived codes were still gone, decided to move to another spot, and then the codes popped up again. Towed vehicle to Ford Dealership - Codes were not present when Ford received my car. They stated it was the battery, charged for battery replacement and diagnostics - $400. Drove it maybe 20-30 miles to run errands and same codes popped up and lost power steering while driving low speed over railroad tracks. Towed back to Ford - this time they want $2500 to replace the steering equipment - there has always been a clicking in the steering but Ford stated it was normal and nothing was wrong. Ford did replace the steering equipment at 40k miles under warranty, now a little over 80k miles and it has to be replaced again? Seems like there may

The contact's daughter owns a 2017 Ford Edge. The contact stated that while turned on and running on multiple occasions, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,533.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed, causing metal shavings to enter the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

Check engine light came on after running rough and having white smoke . FOrd dealer has confirmed that TSB 22-2229 issue is definite - Pulled cylinder #2 spark plug and found coolant intrusion in the cylinder. Recommend replacement of the engine - $8700 to replace - not covered by ford.

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle from a cold start, the vehicle was idling rough with white smoke coming from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle had been taken to another independent mechanic to be diagnosed. The contact was informed that there was a coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346; Coolant Intrusion into The Engine Block (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cylinder had failed. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact to the dealer for further assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

No warrants of issues when it happened was driving back home when my car started smoking then it drove for a little bit and then it would shoot up to gear 4 then back down and then it stopped.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the check engine light had remained illuminated and the vehicle would not properly accelerate while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders causing severe damage to the engine. The contact was advised that the engine needed to be replaced. The engine was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 109,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode while in traffic. The contact was able to pull over safely. The contact stated that the service engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact also noticed smoke coming from the engine compartment with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the catalytic converter and the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,909.

The vehicle engine has a design flaw, the head gasket on all Ford eco-boost engines made in 2017 will inevitably break do to an unsecure seal to the top of the engine, this is because of the newly implemented cooling channels in between each cylinder, causing the inevitable failure of the engine

The motor has failed and possibly could be a manufacturing defect according to the mechanic. He has several instances of this model of car that the motor failed prematurely costing owners thousands of dollars to install a new motor! Also, stated that the car should be immediately not driven due to the defect in the motor and could fail and even lock up or overheat putting the driver in danger due to possible fire. The check engine light did come on. The little wrench icon came on. The estimate to replace the entire engine is $4700.

The contact's niece owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and accelerated slowly with the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

My edge has been experiencing flex plate issues since 106,000 miles. It’s considered a CSP through ford there is a recall but my specific car “isn’t affected” this needs to be recalled so I can get it fixed. If this cracks all the way it could cause a fatal accident and there would be law suits. This is a huge safety concern, and needs to be pushed further as my car has the same type of flex plate as the other edges that have been recalled.

Torque converter problem Not available for inspection still on vehicle. Problem was diagnosed by 1 independent and 1 dealer Wrench light has came on 3xs Engine light once 6/16/2024 Wrench light 6/15/2024 & 6/16/2024 Bought 2017 Ford Edge Sport from Carvana in 4/2024 SilverRock Warranty until July 29, 2024

Car was at a red light. Started to pull into traffic and the car stalled which could have resulted in an accident. We have since found out that "coolant intrusion" is a known issue with "Ecoboost" engines by Ford.

I took my Ford Edge in for a routine oil change in March 2024 and I received a call from the dealership that my car had an internal coolant leak. The technician told me this was a well known issue with these Ford engines and I need to replace the engine and it would cost approximately $10,000. I have seen that other cars with engines like mine have been recalled but my VIN was not on the recall list. I called Ford and was told they could not help me but I should save all receipts in case it gets added to the recall list. I believe that this should be taken care of by the Ford Corporation as it is a known engine defect and not caused by standard use of the vehicle.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was leaking coolant. There were no warning lights illuminated. There was an unknown alarm that was turning on and off. The contact stated that the vehicle started rough. The contact stated that the failure was related to Technical Service Bulletin: 19-2208/ 22-2229. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the engine block and coolant had intruded into the cylinders. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 80,000.