2017 Ford Edge complaints

Replaced spark plugs and ignition coil, keep getting misfire on cyclnder 2. Having to replace coolant every few days. Lots of research this is a known issue with 2.0 eco boost motor. How has nothing been done yet?

Long block failure causing coolant intrusion into cylinders. Ford has Tsb out on it

The contact owns a 2017 Ford Edge. The contact stated while driving 55–60 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion in the engine. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

Approximately one week after seeing the CHECK ENGINE light appear, I had a Ford dealership service center examine my vehicle and do diagnostic testing at a cost of $180. I was told coolant was leaking into cylinder 1. They informed me that TSB 22-2229 detailed the problem, and the only solution was a long block replacement. I received a second opinion from an independent service center at a cost of $130. The answer was the same. Other than the warning light, the only evidence of a problem was some rough running of the engine on start-up on occasion.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle was started and there was smoke coming from the exhaust. The check engine warning light was illuminated. The contact was occasionally adding coolant to the coolant reservoir prior to the vehicle being taken to an independent mechanic. The vehicle was driven to an independent mechanic and the mechanic informed the contact that there was an internal coolant leak into the engine and that the engine might need to be replaced. The independent mechanic informed the contact that there was an unstated TSB associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact spoke with the Ford Customer Service Department and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

My daughter was driving me in my 2017 Ford Edge AWD. We didn’t get very far and noticed a burning smell and a lot of smoke coming out of the exhaust; there was no engine light or warnings on the display. The burning smell got intense and my daughter was having burning sensations in her nose and eyes. She immediately turned the car around and went back to my house. After turning off the ignition, we still saw smoke coming out of the exhaust and was afraid the car was going to catch fire and possibly damage my carport. It did not catch on fire, but we were very scared by the incident and it took awhile for my daughter to recover from the smoke issues. The car was towed to the dealership from where I purchased the car and they said that the antifreeze had been pushed through two cylinders and it cracked the block. The remedy is replacing the engine. Now we found out that this problem has been known by Ford Motor Company on three different engines that they manufacture. They did not send any kind of notification of the danger or make any recalls. Due to their not notifying consumers of a fire or engine failure risk, I feel Ford Motor Company is putting the safety of consumers in jeopardy.

See attached document for complaint

The contact owns a 2017 Ford Edge. The contact stated that during startup the vehicle began to shake and vibrate and while driving the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into the engine cylinder number four and advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 63,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 101,000.

Engine light started flashing 5mins after driving on a busy freeway. Had to pull over to allow engine to cool with children in the car. Topped off coolant. Over the next week, the leak continued. Took the car to my mechanic who was unable to replicate the issue. Warning lights continued to flash and coolant continued to leak. Took car back to mechanic who advised engine block intrusion common to Fords. Advised TSB for certain Ford vehicles (2017 Ford Edge 2.0 included) plagued by a defect that causes coolant to leak into the engine cylinders, leading to a host of problem. Reported the problem to Ford who advised me to bring the car to run diagnostics (for a $200 fee). Confirmed engine long block issue and $9700 to fix.

The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 30 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a coolant intrusion in the engine. The dealer recommended that the engine be replaced. The dealer informed the contact that the coolant level would become low, possibly cause an engine fire, and that the vehicle should not be driven. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

My check engine light came on, started idling rough, code said spark plugs, vehicle would not start so changed spark plugs and one was gunked up, vehicle started but clouds of white smoke coming out of back and coolant low. Coolant flowing into oil. This is apparently the issue with the 2.0 EcoBoost engine that should have a recall! Only 127000 miles.

Our 2017 Ford Edge is equipped with an EcoBoost engine. This engine has a defect that causes coolant to leak into the engine’s cylinders which can cause corrosion, oil dilution and contamination, and engine failure. This defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. We took our vehicle to the Ford dealership on 7/17/24 because it was misfiring and losing power while driving. The dealership informed us that the coolant had in fact been leaking into the engine and we would need a new engine rebuild at a cost of $8,200. There were no warning lights and nothing else to indicate any issue was present until it was too late.

The contact's spouse owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the vehicle began shaking violently. Additionally, on several occasions when the vehicle was started, there was white smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

The front brake lines burst about a year ago and were services by a repair shop, just a few hours ago the rear passenger brake line suddenly burst-ed in the same manner as the front (that were part of the recall about a year ago) - it might be something worth looking into as this would be a key safety issue. there was no slow leak or damage to the rear brake line prior to it suddenly failing ( with about a 15mm hole near the top of the bend of the rubber near where it meets the steel line.

The contact's daughter owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #1 had caused engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,200.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was sputtering. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion in the engine. The local dealer recommended that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the exhaust pipe. In addition, the contact stated that when the vehicle was started, there was a rumbling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent since October 2023. In addition, the contact stated that the vehicle had repeatedly been serviced by the dealer due to persistent failure. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Edge. The contact stated that on several occasions when the vehicle was started, there was an abnormal amount of smoke coming from the rear of the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the coolant level was topped off twice within three days. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,250.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and vibrated, displaying symptoms consistent with a cylinder misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 95,000.

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle started, there was a large amount of white smoke coming from the exhaust pipe. The contact stated that the coolant reservoir was refilled every three days. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #4. The contact was informed that the large block needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked, displaying symptoms consistent with a misfire. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

Coolant intrusion

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the engine was misfiring and there was coolant intrusion in cylinder #1. The dealer determined that the long block needed to be replaced, and the dealer related the failure to TSB Number: 19-2346. The vehicle was not repaired. Additionally, the contact stated that the vehicle was experiencing rough starts, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the cylinders and in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 72,412.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and sputtered before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #2 due to coolant intrusion, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

2017 Ford Edge, purchased this vehicle brand new, 2 days ago was driving and car became overheated suddenly, temperature attempted to decrease via the power and within 1 hour it was in the Ford Dealership being looked at. I was told it had an engine coolant leakage problem that would require a complete replacement of a brand new long block engine; approximately $10k in repairs. I did not have extended warranty on this vehicle and the manufacturers warranty covered 5yr/60k miles. I've found thousands of other consumers with this exact issue. Ford knows it's a defect in these engines but refuses to make it an official recall. My car that was worth approx 10-13k is now worth nothing and will be sold at auction. Shame on you, Ford.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with cylinder #2 misfire. The dealer replaced the spark plugs. Additionally, the contact stated while driving 25 MPH, the vehicle started to overheat. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was then taken to an independent mechanic, where the same assessment was made. The mechanic determined that the failure was related to TSB Number: 19-2346. The vehicle was not repaired. The manufacturer was contacted and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 67,200.

Problem with check engine light and coolant issue. After weeks of diagnostics, eventually was told car needed completely new engine. After google search, found hundreds of people with this exact issue of Ford vehicles with the engine.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The contact stated that the vehicle continued to shudder. The vehicle was taken to a dealer where it was diagnosed with a cracked cylinder, causing fluid to leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,500.

The contact owns a 2017 Ford Edge. The contact stated while having a routine oil change, the check engine warning light illuminated. While driving at various speeds, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic, who determined that cylinder #3 had misfired and there was coolant leaking and recommended that the engine be replaced. The vehicle was taken to another independent mechanic, who replaced the ignition coils and spark plugs. The vehicle was taken to another independent mechanic, who determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 137,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered at slower speeds with excessive white smoke coming from the exhaust. The check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated the vehicle was scanned at a local Auto Zone where it was diagnosed with cylinder #1 failure and other unknown failures. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was in for an oil change, the independent mechanic diagnosed the vehicle and informed the contact that there was a coolant leak into the spark plug which could damage the engine and the engine might need to be replaced, if the vehicle was not repaired. There was no warning light illuminated. The contact researched online and became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,477.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced rough driving, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed an engine misfire in cylinder #2. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.

Cold start misfires in cylinder 1. Check engine light came on. Dealer inspection found coolant intrusion. Coolant pressure test confirmed coolant leaking into cylinder. Ford recommends replacing engine. The vehicle has 61,069 miles.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact stated that the transmission fluid was flushed and refilled. The vehicle was not repaired. Additionally, the contact stated that the transmission was recently replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

My vehicle began overheating suddenly. I took it to a mechanic and he says it’s a coolant leak into the cylinders and may require head gasket replacement or full engine replacement. Ford has a TSB on this very issue that they are well aware of. The TSB number is 22-2229. I spoke to a local dealer and they told me because my vehicle has 68000 miles on it, I’m over the 60k warranty from the manufacturer. I’ve only had this vehicle for 2 years and I only drive about 15 miles a day. Why is this not been issued as a mandatory recall for these vehicles? I can’t afford a new engine on a car I still owe $18000 on. I know that there have been several complaints about this from other owners. Please help to escalate this to an actual recall.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was intruding into the cylinders, causing severe damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant intrusion into cylinder #3, causing an engine misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Took car to dealer because of check engine light. Was told coolant leaked into engine and engine needs to be replaced. Have since learned it’s a known/common issue happening to many Fords with EcoBoost engines. Car only has approx. 53,000 miles on it.

Engine miss fire cylinder number 4 and coolant leak with no visible leak anywhere but now adding half gallon of coolant every couple days. Was told about possible recall of ecoboost 2.0l engine on 2017 ford edge with a coolant leak/miss fire of engine causing destruction of the engine and or causing a fire with the car.

Coolant leaked into the engine due to failed parts/seals on the car and therefore it now needs a brand new engine. Ford is aware of this issue and even issued a TSB. According to a mechanic as well as the Ford Dealership Service, it needs a complete new engine.

The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle was driving rough. The check engine warning light was illuminated. The contact stated that while driving at undisclosed speeds, the engine was overheating, and the vehicle was sputtering. Additional coolant was added to the reservoir, but the coolant was quickly consumed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine was misfiring. The vehicle was consuming coolant, and the engine needed to be replaced. The contact stated that the failure was related to TSB: 19-2208. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.

Coolant leaked into cylinder. Ruined engine left at dealership after being replaced with a new long block. The vehicle could have stopped running at any point. Several Ford Edge SUVs have had this exact problem. My Ford Edge was only inspected by the Ford dealership service department via diagnostic testing. The check engine light came on and I took the earliest service appointment available. Previous to the check engine light illuminating I did notice a slight hesitation in acceleration at approximately 30 mph.

Coolant intrusion on cylinder #3. Check engine light came on after rough idle. Issue verified by certified Ford dealer. This is a safety issue if the vehicle stops on a highway and is undrivable. It is a well known issue and deserves a recall.

Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.

My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.

Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.