Check engine light came on with code P0302. Brought it to the Ford dealership. They diagnosed and determined coolant is leaking into an engine cylinder. This required a new engine, according to the dealership, and they replaced it under extended warranty. This happened at 40,000 miles on the vehicle.
2017 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where the spark plugs were replaced; however, the check engine warning light illuminated after a while. The vehicle was taken back to the same independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Vehicle started overheating and showing low coolant levels, repeated refills and no external leaks indicated a separate problem. White exhaust and engine warning light indicated possible coolant intrusion. Took to local dealer who confirmed coolant intrusion.
Headgasket issue, coolant leaking into engine. Therefore CEL on with missfire on cylinder 3. Had multiple repairs done before issue was found, current quote for head gasket repair is 3.700 USD. Ford issued a repair note but hasn't recalled this knows safety concern for this mark and model (earlier models with this issue have been recalled to mely knowledge).
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.
The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from underneath the vehicle while driving. Additionally, the contact stated that there was an oil leak on the ground. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinders #1, #2 and #3. The dealer determined that the engine and the long block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Hello, I have reported this issue before and am still looking for help. My 2017 ford edge 2.0 liter Ecoboost engine leaked coolant into the cylinders causing engine failure. Ford is unwilling to recall ford edge engines from 2015 - 2019 ? It is my understanding that "Dive Brief Ford recalls over 90K vehicles for Ecoboost engine failures The recalled vehicles include six 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L version of the engines." Published Sept. 5, 2024 My reason for including this article is, I am not reading there is a safety hazard, simply that there can be catastrophic engine damage. Well, I would think that the damage caused by coolant leaking into cylinders causes catastrophic engine damage, to the point of having to replace my engine. I can include numerous letters from people on the internet experiencing same problem. Please help us with recalling the 2.0 Ecoboost engine from Ford Motor Company. I will continue to beg for help as I had to replace my 2.0 Ecoboost engine. I am including another article I find interesting. AI Overview Learn more … Yes, Ford recalled the 2021-2022 Ford Edge SUV to fix a software error that could cause the backup camera to malfunction: Problem The backup camera may display a blank or distorted image, or a "camera not available" error message. This could reduce the driver's view and increase the risk of a crash. Ford says there have been no crashes or injuries related to this issue. A recall for a backup
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.
Engine light came on. took to ford dealer , They stated that antifreeze was leaking in to cylinder. and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire. Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of. Codes from dealers code readers are reading number 4 cylinder messed up.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.
The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly
The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.
1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.
The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.
Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run
Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.
The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.
On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.
I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.
Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.
Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!
The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read "engine temperature elevated". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine had experienced rough idling, the coolant reservoir was continuously low and the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. In addition, when attempting to accelerate, the vehicle would hesitate and jerk before accelerating. The vehicle was taken to the dealer who diagnosed that there was a misfire with cylinder #3 due to coolant leaking into the cylinder. The dealer stated the failure related to the Technical Service Bulletin 22-2229 however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 87,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Service engine light came on, it was taken to an independent service center. The code was a "misfire" to cylinder 3. When the spark plug was removed, it was wet with coolant. This means coolant is in my engine which can cause irreparable damage to my engine. It is over $9k for me to fix. This is a devastating design flaw. Also, the backup camera freezes, and the backup warning sytem stops when the camera freezes, which can cause an accident
The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine had experienced rough idling. Also, while driving at various speeds, the vehicle had experienced hesitation while accelerating with the check engine warning light illuminated, and the engine overheated. The contact discovered that the coolant was quickly being consumed after refilling the coolant reservoir. The vehicle was taken to the local dealer who diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who determined that cylinder #2 needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
The contact's son owns a 2017 Ford Edge. The contact stated that while her son was driving at an undisclosed speed, the driver noticed that there was smoke coming from the engine compartment. No further information was provided. The vehicle was towed to United Auto Care, where the head gasket was replaced twice due to a coolant leak; however, the failure persisted. The vehicle was taken back to the mechanic to be diagnosed. The dealer was notified of the failure and informed the contact that the engine was faulty and needed to be replaced. The dealer related the failure to TSB Number: 19-2346; however, the dealer informed the contact that the repair could not be performed due the third-party warranty. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Rear break hoses rupture. My car kept loosing break fluid with no dash board warnings until break pressure became so low that it was hard to stop my vehicle. My vehicle began to move forward while my foot was on the break. This rupture in my break lines put me, my family, other drivers and pedestrians lives in danger. The problem was identified by Ford dealership 1 month after I got the recall on my front break hoses fixed. My car was loosing break fluid when I brung it in to fix the recall and it continued to do so until I brung the car back in for the same problem.
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the low coolant pressure warning light was illuminated. Upon closer inspection, the contact had not seen any leaks, but the coolant level was very low. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into in the engine. The vehicle was not repaired due to the vehicle not being under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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