2015 Ford Edge complaints

I CURRENTLY HAVE A RECALL ON THE BRAKE LINES OF MY VEHICLE. THE PARTS WERE SUPPOSED TO BE READY, HOWEVER WE ARE STILL WAITING FOR THE REMEDY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE DID NOT REDUCE IN SPEED; THEREFORE, SHE WAS FORCED TO APPLY HER EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, HIS DAUGHTER HAD THE VEHICLE TOWED TO VETERANS FORD(7201 W LINEBAUGH AVE, TAMPA, FL 33625) WHERE THEY REPLACED HER MASTER BRAKE CYLINDER AS WELL AS HER BRAKE LINE. THE CONTACT THEN RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS FOR THE REPAIR WERE UNAVAILABLE. LATER ON, THE CONTACT'S DAUGHTER EXPERIENCED THE FAILURE FOR A SECOND TIME AND AGAIN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THEY LINKED HER FAILURE TO THE RECALL; HOWEVER, THE PARTS STILL REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE REAR BACK WINDOW IN MY 2015 FORD EDGE JUST SHATTERED OUT OF NO WHERE AFTER SHUTTING MY DOOR. I'VE DONE SOME RESEARCH AND APPARENTLY THIS HAS HAPPENED TO MANY OTHERS AS WELL. I WILL NOW BE PAYING OUT OF POCKET FOR WHAT IS OBVIOUSLY A FACTORY FLAW.

NOTICED SUBSTANCE IN GARAGE COMING FROM TRUCK THAT WAS OILY. BROUGHT TO MY SERVICE CENTER AND IT WAS CONCLUDED THAT THERE IS AN OIL LEAK FROM THE ENGINE OIL PAN RTV SEAL. APPARENTLY THIS IS DUE TO A LACK OF RTV ADHESION. HOW IS THIS NOT A RECALL? THIS IS A MAJOR REPAIR AND EXPENSIVE AT THAT. I JUST WANT TO UNDERSTAND MORE AS THIS AFFECTS MORE THAN JUST MY MODEL AND YEAR FORD VEHICLE.

I BOUGHT THIS CAR AT 58K, IN 2019 I TOOK IT INTO FORD WHEN A CHECK ENGINE LIGHT CAME UP. FORD TOLD ME IT WAS COOLANT INTRUSION IN THE CYLINDER AND IT WOULD BE A 7K REPAIR.

IT IS MAKING A LOUD DIESEL NOISE ON IDLE OR LESS THAN 10 MILES PER HE. WHEN GOING FASTER THE NOICE GOES AWAY IT IS DOING THIS ALL THE TIME

WHILE DRIVING MY CAR I STARTED TO NOTICE A RATTLING NOISE FROM UNDERNEATH THE VEHICLE. AFTER ABOUT A WEEK, I TOOK THE CAR TO MY LOCAL MECHANIC AND HE INDICATED THAT MY CAR NEEDED A NEW WATER PUMP, WHICH HE REPAIRED. THIS DID NOT FIX THE RATTLING NOISE AND HE INFORMED ME THAT MY CAR MOST LIKELY HAD A CRACKED FLEXPLATE. UPON CONTACTING FORD CUSTOMER EXPERIENCE, THEY INDICATED THAT MY CAR WOULD HAVE TO BE CHECKED BY AN AUTHORIZED FORD DEALER TO VERIFY THIS ISSUE. IT WAS VERFIED BY THE DEALER AND THEY HAVE QUOTED ME A REPAIR BILL OF $3,800 AND THAT IS ONLY IF THE ENGINE IS NOT BAD DUE TO THE CRACKED FLEXPLATE ISSUE. FORD HAS NOT OFFERED ANY ASSURANCE THAT THIS WILL NOT RECUR OR ASSISTANCE WITH THE OBVIOUS MANUFACTURERS DEFECT.

SOMETIME OVER THE NIGHT THE REAR GLASS SHATTERED AND MY WIFE'S 2015 FORD EDGE SPORT. NO ONE WAS IN THE VEHICLE AT THE TIME AND THE AMBIENT TEMPERATURE WAS 50 IN OUR GARAGE. SHE NOTICED BROKEN GLASS ON THE GROUND BEFORE LEAVING FOR WORK. THE REAR DEFROST WAS NOT BEING USED AND THE VEHICLE WAS JUST SITTING IN OUR GARAGE. I TOOK QUITE A FEW PHOTOS AND I BEGAN LOOKING INTO OTHER ISSUES WITH THIS VEHICLE TO FIND THIS IS NOT AN UNCOMMON PROBLEM. I'M GLAD SHE WAS NOT DRIVING DOWN THE ROAD OR ON THE HIGHWAY AT THE TIME IT BROKE. GLASS HAS CONTINUED TO FALL INTO THE BACK EVERY TIME YOU OPEN OR CLOSE THE DOOR. I'LL FIRST CONTACT FORD TO SEE IF THIS IS SOMETHING THAT IS COVERED BEFORE LOOKING INTO SAFELITE AUTO GLASS REPLACEMENT. THE VEHICLE CANNOT BE DRIVEN BEFORE THIS IS FIXED.

SHIFTER CABLE DETACHED LEAVING CAR IN CURRENT GEAR HOWEVER DASH INDICATES A DIFFERENT GEAR SUCH AS PARK OR NEUTRAL.

MANUFACTURER RECALL NUMBER 20S42. BRAKE FLUID MAY LEAK FROM ONE OR BOTH FRONTBRAKE FLEXIBLE HOSES. PARTS ARE ANTICIPATED TO BEAVAILABLE 4TH QUARTER 2020. SAFETY RISK YOU MAY EXPERIENCE AN INCREASE IN PEDAL TRAVEL TOGETHER WITH A REDUCTION INTHE RATE OF DECELERATION, INCREASING THE RISK OF A CRASH. ASED ON THE FACT THAT THERE IS IN INCREASED RISK OF ACRASH FORD HAS MISSED THE TIMING OF PARTS AVAILABLE AND HAS OFFERED NO LOANER CAR BASED ON THEIR DELIQUENCY. I FIND THIS TOBE UNACCEPTABLE AND PUTS MY FAMILY AT RISK OF A CRASH FOR ATIME OUTSIDE OF THE NOTICE POSTED ON NHTSA'S WEB SITE.

COOLANT WAS LOW ON 11.27.2020 ONLY NOTED DUE TO LOSS OF HEAT IN CABIN. ON 12.10.2020 COOLANT HEAT DID NOT WORK AGAIN CHECKED COOLANT LOW AGAIN TOOK TO DEALER DETERMINED "COOLANT INTRUSION INTO ENGINE CYLINDER 3" ESTEMATED REPAIR COST 8K DOLLARS

I HAVE BAD BRAKES ON MY FORD EDGE 2015

THE FRONT BRAKES ARE EXTREMELY TOUCHY, PERIODICALLY WHEN COMING TO A STOP. WHEN YOU JUST IMMEDIATELY TOUCH THE BRAKES IT LOW-SPEED THE CAR COMES TO A JERKING STOP. I READ ONLINE THERE IS A RECALL DUE TO SOME IMPROPER SOFTWARE BEING INSTALLED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED. I WOULD THINK THIS COULD ABSOLUTELY CONTRIBUTE TO THE PROBLEM. EVER SINCE I PURCHASED A VEHICLE I'VE COMPLAINED TO THE DEALER AND THEY TOLD ME THERE'S NO PROBLEM. I AM A PROFESSIONAL DRIVER, I DRIVE FOR WORK I'VE DRIVEN OVER 2,000,000 MILES IN MY LIFE AND I KNOW WHAT I'M HAVING BRAKE ISSUES. I WENT TO THE DEALER ABOUT THE ONLINE NOTIFICATION AND THEY TOLD ME THE ONLY RECALL IS FOR BRAKE HOSES AND THEY HAVE NOTHING FOR ANTI-LOCK SOFTWARE ISSUES. COULD SOMEBODY PLEASE CLEAR THIS UP FOR ME AS I CAN'T EVEN USE THIS VEHICLE TO TEACH MY DAUGHTERS HOW TO DRIVE BECAUSE THE BRAKES ARE SO UNPREDICTABLY TOUCHY. MEETING SOMETIMES THEY'RE FINE AND OTHER TIMES THEY ARE NOT, USUALLY WHEN YOU LEAST EXPECT IT. THANK YOU

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

I WENT TO GO TO GROCERY STORE AND NOTICED MY BACK WINDOW HAD SHATTERED, IT APPEARED TO HAVE IMPLODED FROM INSIDE TO OUTSIDE OF CAR AS GLASS WAS STILL IN PLACE, JUST SHATTERED AND WAS BULGING TO OUTSIDE OF VEHICLE WITH GLASS ON DRIVEWAY AND NONE ON INSIDE OF CAR UNTIL I OPENED DOOR AND LIGHTLY SHUT DOOR BACK AND A SMALL CHUNK THEN FELL INSIDE OF CAR, MY CAR HAD BEEN STATIONARY AT TIME IT HAPPENED, I DROVE CAR EARLIER THIS AM TO CHURCH AND HAD NO ISSUES, OUTSIDE TEMPERATURE WAS 38 DEGREES AND WINDOWS WERE FOGGED UP, SO I DID TURN ON FRONT AND BACK DEFROST FOR ABOUT 10 MINUTES UNTIL CLEARED UP, TIME I GOT HOME FROM CHURCH, IT WAS ABOUT 12:45PM, THE OUTSIDE TEMPERATURE WAS AROUND MID 50'S, WINDOW WAS FINE WHEN I PARKED IN DRIVEWAY, THEN ABOUT 5:30PM I WENT TO GET IN VEHICLE AND NOTICED BACK GLASS SHATTERED, I DID LOOK AT IT CLOSELY TO MAKE SURE IT WAS NOT INTENTIONALLY BROKEN, I TOOK SEVERAL PHOTOS TO SHOW WINDOW PUSHING OUTWARDS. I LOOKED ONLINE AND FOUND MANY COMPLAINTS ABOUT SAME ISSUE BUT NO FORD RECALLS.

I HAVE WHAT APPEARS TO BE A COOLANT LEAK WITH ANY WARNING WHATSOEVER I PURCHASED THE CAR USED (ONE OWNER) 3 MONTHS AGO

CATASTROPHIC FAILURE OF THE FLEXPLATE WHILE DRIVING AT 55 MPH. ALSO DESTROYED THE TORQUE CONVERTER AND TRANSMISSION PUMP

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

WHILE DRIVING ACROSS OAK ISLAND 2 LANE BRIDGE AT APPROX 45 MPH, MY EDGE STARTED REVVING AT A HIGH RPM, ONE LOUD CLUNK & CAR WAS STILL RUNNING, BUT LOST ALL TRANSMISSION. I TRIED TO SHIFT IN ANOTHER GEAR, BUT NO POWER TRANSFER. TRAFFIC WAS HEAVY & SHOULDER WAS SMALL. DRIFTED TO STOP IN SHOULDER & CALLED 911. POLICE CAME & PROTECTED MY VEHICLE WHICH WAS IN AN EXTREMELY BAD POSITION. I HAD NOWHERE TO GO IF I WANTED TO MOVE TO A SAFER POSITION. I HAD TO WAIT IN VEHICLE UNTIL POLICE CAME. IT WAS SUNDAY, TOW TRUCK OPERATOR WAS ON CALL. ALL TOTAL I WAS IN THAT LOCATION FOR MORE THAN AN HOUR. HAD CAR TOWED TO LOCAL MECHANIC WHO DIAGNOSED IT TO BE SHATTERED FLYWHEEL AT LEAST. PROBABLY MORE DAMAGE, BUT RECOMMENDED TO HAVE IT SERVICED AT A FORD DEALERSHIP DUE TO THEIR INTERNAL SERVICE BULLETINS NOTING THIS ISSUE. BULLETIN #19-2236 8/6/2019

MY BREAKS ARE SUPER SENSITIVE. JUST TAPPING THE BREAK AT SLOW SPEEDS WILL CAUSE IT TO LOCK UP THE BREAKS. AT HIGH SPEEDS IT IS A LITTLE BETTER BUT STILL HAVE TO CONSTANTLY ADJUST THE AMOUNT OF PRESSURE APPLIED TO AVOID SKID/ABS FROM KICKING IN. BROUGHT TO DEALER FOR REPAIRS AND THEY REPLACED BREAK BOOSTER PART B. THAT DID NOT CORRECT THE ISSUE. HAS BEEN LIKE THIS SINCE I BOUGHT IT IN 2019. I WAS TOLD "IT WAS A BREAK FLAP". NO SUCH THING. MY BROTHER HAS A VEHICLE FROM SAME MANUFACTURER SAME YEAR DIFFERENT MAKE AND THE MASTER CYLINDER WAS RECALLED AND THAT CORRECTED HIS ISSUE. HAVING BREAKS THAT YOU CAN'T TRUST IS A HORRIBLE FEELING EVEN WORSE HEADING INTO WINTER. IS THIS A COMMON ISSUE FOR 2015 FORD EDGES? BECAUSE THIS IS LEAVING ME WITH BAD FEELINGS TOWARD FORD MORTOR COMPANY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE VEHICLE WAS TAKEN TO DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136) FOR THE FREE REPAIR. THE CONTACT STATED THAT AFTER THE REPAIR WAS PERFORMED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED AND IT WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,289.

WHEN PARKING THE VEHICLE THE SHIFTER GOT STUCK IN PARK BUT THE VEHICLE ITSELF WAS STUCK IN NEUTRAL. HAD TO PUT ON PARKING BRAKE AND GET VEHICLE TOWED (09/20). VEHICLE WAS FIXED. ISSUES WITH ELECTRONICS ON SHIFTER (10/19/20). REVERSING OUT OF DRIVEWAY ONTO STREET. WHEN I ATTEMPTED TO SHIFT INTO DRIVE THE VEHICLE WOULD NOT SHIFT OUT OF NEUTRAL. COASTED DOWN THE HILL 500' AND PULLED OVER TO THE SHOULDER AT INTERSECTION. SHIFTER WOULD MOVE BUT THE INDICTOR ON THE DASH WOULD NOT SAY IT WAS OUT OF NEUTRAL. I TRIED A FEW THINGS BEFORE PUTTING IT INTO PARK WHICH AGAIN LOCKED UP THE SHIFTER. SHIFTER WAS STUCK IN PARK BUT VEHICLE WAS IN NEUTRAL. HAD TO HAVE THE VEHICLE TOWED AGAIN TO FORD DEALERSHIP. THIS TIME IT WAS THE SHIFTER BUSHING FELL APART. WAITING TO SEE WHAT HAPPENS NEXT WITH THIS ISSUE. LUCKILY IT WAS ONLY MYSELF AND NOT MY CHILDREN IN THE VEHICLE WHEN I HAD TO COAST DOWN THE HILL AND LEFT AT AN INTERSECTION.

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

THE FLEX PLATE/FLYWHEEL HAS NOW FAILED FOR THE 3RD TIME IN LESS THAN 2 YEARS. THIS IS CONFIRMED BY AN AUTHORIZED FORD DEALERSHIP AND STILL HAS NO RECALL ON THIS PART THAT IS CLEARLY A MANUFACTURER DEFECT. THE DAMAGED FLEX PLATE HAS CAUSED MY 2015 FORD EDGE TO HAVE A TERRIBLE RATTLING NOISE AND CAUSES CONCERN FOR SAFETY IF THIS PART WHERE TO BREAK APART WHILE DRIVING CAUSING THE WHEELS OR MOTOR TO LOCK UP WHILE IN MOTION. ISSUE BEGAN WHILE CITY DRIVING

THIS IS A RE-OCCURRENCE OF THE ISSUE REPORTED AS NHTSA COMPLAINT 11317068. ON 09/01/2020, A DISTINCT RATTLING SUDDENLY OCCURRED WHEN DRIVING THE VEHICLE. GIVEN THAT THIS IS THE EXACT SOUND THAT OCCURRED SIX MONTHS EARLIER WITH THE FLEXPLATE FAILURE, I IMMEDIATELY DROVE TO THE DEALER. (THE FIRST EVENT ENDED IN A CATASTROPHIC FAILURE AT HIGHWAY SPEEDS BECAUSE THE DEALER COULD NOT DIAGNOSE THE PROBLEM AND DID NOT KNOW IF ANYTHING WAS WRONG SO I KEPT DRIVING THE VEHICLE DESPITE THE RATTLING.) THIS TIME I WAS ABLE TO SAFELY DRIVE TO THE DEALER AND THE DEALER REPLACED THE FLEXPLATE UNDER PART WARRANTY (WITH THE VEHICLE AT THE DEALER FOR REPAIRS FROM 9/1/20 TO 10/8/20). IN MY PREVIOUS NHTSA COMPLAINT, I LISTED FOUR OTHER IDENTICAL NHTSA COMPLAINTS ON THE SAME MODEL. IN THE INTERVENING SIX MONTHS, I HAVE FOUND TWO MORE COMPLAINTS OF AN IDENTICAL NATURE - NHTSA IDS (11327304 AND 11320476). THIS IS CLEARLY A SYSTEMIC ISSUE WITH THE POTENTIAL FOR LOSS OF CONTROL AT HIGHWAY SPEEDS AS HAS BEEN DOCUMENTED. I URGE A SPECIFIC INVESTIGATION OF THIS MODE OF FAILURE.

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

MY WIFE AND I OWN A 2015 FORD EDGE WITH APPROXIMATELY 65K MILES. IT IS A DAILY DRIVER FOR MY WIFE. THE VEHICLE STARTED MAKING A BAD RATTLING NOISE A COUPLE DAYS AGO. WE ALREADY HAD AN APPT. FOR AN OIL CHANGE AT THE LOCAL FORD DEALERSHIP SO I TOLD HER NOT TO DRIVE IT AND TO HAVE THEM CHECK IT OUT WHEN SHE TOOK IT IN. UPON ARRIVAL TO THE FORD DEALERSHIP, THE TECHNICIAN POPPED THE HOOD, LISTENED FOR A MOMENT AND REPLIED, "I'M 99.9% SURE I KNOW THAT NOISE". HE FURTHER EXPLAINED THEY WOULD NEED TO GET A BORE SCOPE AND LOOK AT THE FLEX PLATE AS THESE VEHICLES HAVE HAD AND ARE HAVING ISSUES WITH THE FLEX PLATES CRACKING/BREAKING. THEY KEPT THE VEHICLE MOST OF THE DAY AND CALLED BACK LATER THAT EVENING STATING THAT'S WHAT IT WAS AND THEY NEEDED TO PULL THE TRANSMISSION TO DETERMINE HOW MUCH DAMAGE WAS DONE. THE NEXT DAY THE DEALERSHIP CALLED BACK STATING IT HAS TO HAS A NEW ENGINE DUE TO FLEX PLATE FAILURE, AGAIN. THE COST OF THE REPAIRS ARE ESTIMATED TO BE $5600 AS IT IS OUT OF WARRANTY. THE FORD DEALERSHIP ALSO STATED THIS WILL BE THE 3RD FLEX PLATE THAT THIS VEHICLE WILL HAVE HAD: REPAIRED IN 2017, REPAIRED IN 2018 AND NOW 2020. SO THIS WILL BE THE 4TH FLEX PLATE THIS VEHICLE HAS SEEN IN 5 YEARS COUNTING THE ORIGINAL ONE. MY WIFE ORIGINALLY HEARD THE NOISE WHEN SHE STARTED IT AT WORK TO GO PICK UP OUR TODDLER FROM DAY CARE. IT IS VERY LOUD AT IDLE, SORT OF SOUNDS LIKE A DIESEL ENGINE. I'M VERY THANKFUL (AND ACCORDING TO THE FORD DEALERSHIP) THIS DID NOT HAPPEN ON THE HIGHWAY AS SH

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHICH MADE THE VEHICLE DIFFICULT TO TURN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RESEARCHED THE ISSUE AND DIAGNOSED THE VEHICLE WITH CORROSION IN THE ELECTRIC POWER STEERING GEAR MOTOR BOLTS. THE MECHANIC REFERRED THE CONTACT TO HENDERSON FORD (810 RIDGE RD, WEBSTER, NY 14580 (585) 787-1700) WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS CONTACTED AND PROVIDE THE CONTACT WITH A CASE NUMBER AND REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000.

DISCOVERED NON-IMPACT WAVY CRACKS ON THE BACK PANEL OF MY PANORAMIC SUNROOF AS IT WAS PARKED IN A PARKING LOT AT WALGREEN'S. WAS NOT PARKED UNDER ANY TREES OR OTHER STRUCTURES. CAR STAYS IN GARAGE AND ROOF IS RARELY USED. UPON AN INTERNET SEARCH, THIS APPEARS TO BE COMMON WITH FORD EDGES AND THERE IS A CLASS ACTION LAWSUIT. THIS IS A MANUFACTURER DEFECT.

ACCORDING TO LOCAL DEALERSHIP, A COMMON PROBLEM WITH LUG NUTS SWELLING. DEALER COULDN'T REMOVE WHEELS AND ROTATE TIRES IN ACCORDANCE WITH TIRE MFG. (GOODYEAR) GUIDLINES.

MY 2015 FORD EDGE HAS HAD THE ENGINE LIGHT TURN ON AND OFF SINCE APRIL. AFTER FINDING OUT THAT THERE IS A MISFIRE IN THE 4TH CYLINDER, WE REPLACED THE SPARK PUGS AND THE PROBLEM SEEMED TO GO AWAY. HOWEVER, ABOUT A MONTH LATER, THE ENGINE LIGHT WAS BACK ON AND THE CAR WAS HAVE DIFFICULTY ON COLD START. TOOK IN TO FORD AND WAS TOLD COOLANT IS LEAKING INTO THE 4TH CYLINDER AND THE ONLY FIX WOULD BE TO REPLACE THE ENTIRE ENGINE.

WHILE DRIVING 9/10/2020 ON LOCAL STREET APPROX 35MPH BRAKE PEDAL WENT TO FLOOR, NEEDED TO PUMP BRAKES TO SLOW DOWN. REPLACED BRAKE LINE AT MR. TIRE. THIS WAS LEFT REAR BRAKE LINE THAT RUPTURED. VEHICLE WAS AT FORD DEALER FOR BRAKE CHECK 8/6/2020 AND PASSED INSPECTION. ON 12/8/2019 SAME THING HAPPENED TO LEFT FRONT BRAKE. FORD ISSUED A RECALL TODAY ON FRONT BRAKE LINE. I CALLED AND WAS TOLD I SHOULD RECEIVE RECALL LETTER IN A FEW WEEKS FOR FRONT BRAKE LINE. I FEEL UNCOMFORTABLE DRIVING A CAR WITH DEFECTIVE BRAKES. NO RESOLUTION AS OF TODAY. CALLED FORD DEALER & HOTLINE AND WAS TOLD TO WAIT FOR LETTER BEFORE TAKING ACTION.

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

THE LIFT GATE WHEN IT'S OPEN WILL RANDOMLY START CLOSING ON ITS OWN. NO BUTTON HAS BEEN PUSHED AT ALL AND IT JUST STARTS CLOSING. IT DOES NOT SENSE THAT ANYONE IS THERE AND IF I DON'T MOVE QUICKLY ENOUGH OUT OF THE WAY IT WOULD CLOSE ON ME. IT HAS DONE THIS MANY TIMES AND MOST RECENTLY THIS MORNING AS I WAS TAKING SOME THINGS OUT OF THE BACK AND AND THE LIFT GATE STARTED CLOSING ON ITS OWN AND HIT ME IN THE HEAD AND I MOVED OUT OF THE WAY AS QUICK AS I COULD. I'M VERY NERVOUS IF ONE TIME I MAY NOT BE ABLE TO GET OUT OF THE WAY IN TIME.

AFTER STOPPING TO PARK THE CAR IN A STREET PARKING SPOT (THE VEHICLE WAS STATIONARY), I PLACED THE GEAR SHIFTER IN PARK, HOWEVER THE VEHICLE WENT INTO REVERSE. THE SHIFTER CABLE BUSHING DEGRADED AND FELL OFF THE CABLE WHICH DETACHED THE CABLE FROM THE TRANSMISSION. I KNOW THAT OTHER FORD VEHICLES HAVE THE SAME ISSUE, BUT THERE IS NO RECALL ISSUED FOR FORD EDGE VEHICLES EVEN THOUGH THEY HAVE THE SAME PROBLEM. THE DEALERSHIP REPLACED THE WHOLE CABLE (CLAIMED THAT THE BUSHING IS PART OF THE CABLE) AND CHARGED ME $700. THE DEALERSHIP INVOICE AND A COUPLE OF PICTURES OF THE MISSING BUSHING ARE ATTACHED AS A PDF DOCUMENT.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHILE AT A COMPLETE STOP WITHOUT WARNING. HE ALSO STATED THAT THE VEHICLE WOULD VIBRATE UPON TURNING ON THE AIR CONDITIONING. THE CONTACT TOOK THE VEHICLE TO ROCKWALL FORD (990 E INTERSTATE 30, ROCKWALL, TX 75087) WHERE HE WAS INFORMED THAT THE FLEX PLATE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. SINCE FILING THE CLAIM, NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 100,984.

SUN ROOF GLASS HAS CRACKED AND HAS BEEN ADVANCING AS TIME PROGRESSES, IT CANNOT BE FELT FROM UNDER OR TOP OF THE GLASS.

FLEXPLATE CRACKED. ONLY 53,000 MILES AND REQUIRES A NEW SHORT BLOCK ENGINE REPLACEMENT. THE FLEXPLATE IS NOTED TO BE A DEFECTIVE PART FROM FORD. THIS SHOULD NOT HAPPEN ON A VEHICLE WITH ONLY 53,000 MILES. THE CRANKSHAFT, PISTONS, FLEXPLATE, TORQUE CONVERTER AND MANY MORE PARTS ALL HAVE TO BE REPLACED ON MY VEHICLE. THIS ISSUE COULD RESULT IN SERIOUS CRASH OR EVEN DEATH. *TR

MY 2015 FORD EDGE HAS ONLY 16,500 MILES ON IT AS I ONLY USE IT ON OCCASION. THIS WEEK THE POWERTRAIN SYMBOL CAME ON AND A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON!! I WAS DRIVING ON THE FREEWAY WHEN THIS OCCURRED. *TR

ENGINE LIGHT KEPT COMING ON AND THEN TURNING OFF. HAD CAR INSPECTED AND THERE WAS A MISFIRE IN CYLINDER 3. AFTER FURTHER INSPECTION, THERE IS COOLANT LEAKING INTO THE 3RD CYLINDER. THE ONLY FIX IS TO REPLACE THE ENGINE. *TR

THE FORD EDGE HAS A CRACKED FLEXPLATE AND EMITS A RATTLING NOISE AND FORD WILL NOT ADDRESS THE PROBLEM. A CRACKED FLEXPLATE SHOULD NOT HAPPEN, LET ALONE AT 50K. THE VEHICLE NOW SOUNDS LIKE A DIESEL AND PUTS THE DRIVER AND OTHERS AT RISK. SHOULD THE FLEXPLATE FAIL, THE RESULTING DAMAGES AND INJURIES COULD BE DEADLY. THIS HAPPENS ARE STARTUP AND WHEN SLOWING DOWN. *TR

THE BRAKE HOSE SPLIT WHILE DRIVING. I LOST BRAKE PEDAL. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO DECREASE IN SPEED. I WAS FORCED TO COAST INTO A PARKING LOT. *TR

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR. *JS

THE PANORAMIC SUNROOF HAS SPIDER WEB CRACKS. THERE WAS NO IMPACT TO THE WINDOW OR CAR AND NO EXTREME TEMPERATURE CHANGE. IT WAS IN THE GARAGE WHEN WE NOTICED IT. *TR

I WAS DRIVING DURING MY NORMAL ROUTINE, FROM PICKING UP MY BABY AT DAYCARE TO GO HOME WHEN A RATTLE NOISE SUDDENLY STARTED. IT WAS NOT TOO LOUD IN THE BEGINNING, BUT AS I APPROACHED THE HOUSE, THE NOISE STARTED GETTING LOUDER AND LOUDER MOSTLY WHEN IDLING AT STOP SIGNS OR RED LIGHTS, FOR EXAMPLE. THE 2015 FORD EDGE AWD 2.0 L ECOBOOST IS 4.5 YEARS OLD AND HAS 66,000 MILES. THE DAY AFTER, I TOOK THE CAR TO A FORD DEALERSHIP AND WAS TOLD THAT THE FLEX PLATE WAS BROKEN AND SO IS PRETTY MUCH EVERYTHING THAT IS ATTACHED TO IT INCLUDING THE CRANKSHAFT, TORQUE CONVERTER, AND FLUID PUMP AND THAT I WOULD NEED TO REPLACE THE WHOLE ENGINE. FORD PROVIDED ME A CASE NUMBER, BUT NO FURTHER ASSISTANCE SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. THE CAR IS CURRENTLY AT THE AUTHORIZED DEALERSHIP. I WAS QUOTED $7,300 TO FIX THE VEHICLE. A PROBLEM WITH A FLEX PLATE CAN BE VERY DANGEROUS AS I'M UNDERSTANDING THAT THEY TRANSMIT THE POWER FROM YOUR ENGINE TO THE TRANSMISSION. I COULD HAVE LOST MY ABILITY TO CONTROL THE VEHICLE'S POWER. A BAD FLEX PLATE COULD POTENTIALLY CAUSE A LOSS OF POWER TO THE WHEELS AND RESULT IN AN ACCIDENT. IN ADDITION, THE FLEX PLATE BROKE THE CRANK SHAFT AND TORQUE CONVERTER, WHICH ALSO PREVENTS THE ENGINE TO FUNCTION PROPERLY. MY VEHICLE IS LESS THAN 5 YEARS OLD AND THIS HAS HAPPENED ALREADY WITH IT. I'M FORTUNATE TO HAVE NOT SUFFERED AN ACCIDENT BECAUSE OF THIS.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WARNING LIGHT WAS ILLUMINATED. SEVERAL HOURS LATER THE FAILURE RECURRED. ADDITIONALLY, THE SERVICE ADVANCE TRAC, POWER STEERING FAILURE, AND HILL ASSIST INOPERABLE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WERE TWO NHTSA CAMPAIGNS FOR SIMILAR FAILURES, NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MECHANIC ALSO STATED THAT THERE WAS NO COMMUNICATION BETWEEN THE POWER STEERING, PARKING ASSIST, AND THE POWER STEERING MODULE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,022.

MILEAGE AT EVENT: 79,000 ON 2/14/20 A RUMBLING NOISE FROM UNDER THE HOOD BEGAN WHEN THE VEHICLE WAS AT IDLE, MORE PRONOUNCED AT START-UP, AND THE NOISE SUBSIDED WHEN UNDER POWER. TOOK TO DEALER ON 2/20/20 AND THE MECHANIC COULD NOT DIAGNOSE THE PROBLEM. NOISE CONTINUED AT START-UP AND WHEN AT IDLE. ON 2/25/20 WHILE TRAVELING AT 70 MPH ON THE INTERSTATE, ALL PROPULSIVE POWER WAS LOST YET ENGINE COULD STILL REV AND ALL POWER FUNCTIONS REMAINED (STEERING, BREAKING, AUXILIARY POWER, ETC.). PULLED OFF THE ROAD AND TURNED ENGINE OFF. COULD NOT RE-START VEHICLE AND VEHICLE WAS TOWED TO THE DEALER. INITIAL INSPECTION SHOWED THAT THE FLEXPLATE HAD SPLIT INTO TWO PIECES. ONE INNER PORTION REMAINED CONNECTED TO THE CRANKSHAFT, THE OTHER OUTER PORTION CONNECTED TO THE TORQUE CONVERTER. (SEE ATTACHED PICTURE OF FLEXPLATE.) DURING THE FAILURE, THE BROKEN FLEXPLATE DESTROYED THE BENDIX GEAR ON THE STARTER WHICH WAS ALSO REPLACED. IN ADDITION, THE CRANKSHAFT SEAL WAS REPLACED WHICH INDICATES AN ALIGNMENT ISSUE MAY BE THE ROOT CAUSE. THIS IS SIMILAR TO PREVIOUSLY REPORTED COMPLAINTS WITH NHTSA IDS (11218798, 11194165, 111277542, 11204923) AND RELATED TO FORD SERVICE BULLETIN 19-2236 (DATED 06 AUGUST 2019) AS WELL AS FORD COMMUNICATION SSM 47398 (NHTSA ID 10144200). OF THE PREVIOUS COMPLAINTS, TWO HAVE HAD REPEAT FAILURES, LIKELY INDICATING AN INHERENT ALIGNMENT AND ENGINEERING FLAW WITH THE VEHICLE. NOTE THAT THE 2015 FORD EDGE WAS THE FIRST FORD VEHICLE TO HAVE THE 2ND GENERATION 2.0 L ECOBO

TL* THE CONTACT OWNS A 2015 FORD EDGE. CONTACT STATED THAT PARKED WITH THE VEHICLE IDLING, THE VEHICLE EPS WARNING LIGHT ILLUMINATED. CONTACT PLACED THE VEHICLE IN REVERSE, TURNED THE STEERING WHEEL WHICH CEASED TO OPERATE CORRECTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BEST REPAIRED BY AN AUTHORIZED FORD DEALER. THE VEHICLE WAS TOWED TO DOWNS FORD, INC. 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, (877) 868-1848) WHERE THE PROGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBERS: 19V632000 (STEERING) AND 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN ABNORMALLY LOUD SOUND EMANATED FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLEX PLATE ON THE FLYWHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CORWIN FORD TRI CITIES LOCATED AT (1225 N AUTO PLEX WAY, PASCO, WA 99301, (888) 379-9774, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

WHILE PARKED IN MY HOME GARAGE, ABOUT 3-5 MIN AFTER TURNING OFF MY VEHICLE, THE BACK WINDOW EXPLODED AND SHATTERED. THE EXPLOSION WAS LOUD ENOUGH TO BE HEARD THROUGHOUT THE INSIDE THE HOUSE WITH THE GARAGE DOOR SHUT. TIME WAS APPROXIMATELY 8:30 PM. PRIOR TO PARKING THE CAR I HAD COMMUTED APPROXIMATELY 7 MILES FROM WORK. I DID USE THE FRONT AND REAR DEFROST FOR APPROXIMATELY 5 MINUTES OF THE COMMUTE, BUT HAD SWITCHED TO NORMAL AUTO TEMPERATURE CONTROL FOR MOST OF THE DRIVE. IT WAS ABOUT 35 DEGREES OUTSIDE.