Failed Part: Shift cable attachment at the transmission; Safety Risk: Unable to shift gears from inside the cabin making driving hazardous; Confirmed By: Tow truck driver and 2 independent service centers; Inspected By: Tow truck driver and 2 independent service centers; Warnings: None; The shift cable bushing has been recalled on other Ford models built during the same time period. I'm reporting as this may be related. This occurred in a parking lot. I reversed out of my parking spot, put the gear shift in drive, but the car was still in reverse. Roadside assistance was called. He showed me that the shift cable was not attached to the transmission. He was able to place the cable so that I could drive it a short distance to a service station for repair. The car is currently being repaired by an independent service center.
2015 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.
Automobile was making a loud rattling noise. More noticeable at idle. The rattling noise then became loudest with start-up. Temperature gauge increased, but did not get to overheat as the vehicle was discontinued from driving. Towed to Kenny Ross Ford Route 30 @ Blackhill Road Adamsburg, PA 15611. Initial evaluation done by Kenny Ross Ford: Cracked Flexplate. Further evaluation is currently being done for further damage with pictures taken. This problem has been well made to FORD in 2015-2018 FORD EDGE models with technical service bulletins issued. Class action lawsuits are being conducted. There is no reason for a cracked flexplate except a manufacturer error. Communication has been poor with Kenny Ross Ford, as phone calls are not answered or voicemail messages not returned. Thank you.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.
The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the vehicle started to move without warning. The driver noticed that the back over prevention camera was activated and depressed the brake pedal. The vehicle was towed to the local dealer and was diagnosed with the gear linkage needing to be replaced due to the cable being stretched. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000. The Vin was not available.
The engine flexplate cracked and disconnected from the torque converter. The vehicle lost the ability to move and left the vehicle stranded in the traffic lanes, nearly causing a major accident.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed parts were not yet available. The contact recently called back and was informed that the parts were on back order. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 45 MPH, the brake pedal felt soft when depressed, causing 10 feet stopping distance delay. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the part for the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000. Parts distribution disconnect.
I received a letter from Ford Motor Company in September 2020 noting the recall and that I would be notified by mail when the parts are available. Received second letter from Ford Motor Company in May 2021 that the parts are available and to contact a local dealership for scheduling repair. I contacted Bill Estes Ford in Brownsburg, IN who stated that they would order the parts as they didn't have them in stock. I followed up in June 2021 to a report the parts are on backorder and again July 14, 2021 and July 26, 2021 with same response that parts are backordered. July 14, 2021 contacted Ford Motor Company and established a case number which they stated would help force the parts order process and that I should contact the Service Manager at Bill Estes Ford Brownsburg, IN within 7 days to see if they have received the parts. I contacted Bill Estes Ford on July 26, 2021 and was told the parts are still on backorder with an unknown date of delivery. I then contacted Ford Motor Company Customer Service to check the status of my case submitted on the July 14, 2021 and was told the parts are on backorder. My wife is very concerned about the brake system which could fail on this vehicle and it appears that Ford Motor Company (Almost 1 year after notifying me of the recall) still cannot complete the required repair.
While driving approx. 10 MPH engine lost power and went into limp mode on public road. Vehicle engine light, traction control light, emergency service, and warning lights all came on. Vehicle managed to get to a safe off road condition. Vehicle was restarted and condition did not clear. Limp mode approx. 1 mile home. Reading up on situation ford has had Electronic throttle body issues that match all symptoms, Customer Satisfaction Program 16B32. Car is going to ford ASAP for inspection and diagnostic. Before this incident only few problems with the car. Premature battery Failure 2x, and door electronics failing to open windows and lock unlock vehicle.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.
The contact owns a 2015 Ford Edge. The contact initially received a recall notice for NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact then received a second notification letter which stated that parts were now available. The dealer was contacted and informed the contact that the parts remained unavailable despite having received a letter stating otherwise. The contact called back the same dealer three weeks later and was informed that a limited supply of parts was received, and the dealer could not service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer as well as Karl Klement Ford (2670 US-287, Decatur, TX 76234: (940) 627-1101) and Five Star Ford (6618 NE Loop 820, Fort Worth, TX 76180: (817) 498-8838) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!
I AM FILING A COMPLAINT BECAUSE MY RECALL REPAIR HAS NOT BEEN RESOLVED! I WAS GIVEN AN APPOINTMENT SEVERAL WEEKS AGO AND IT WAS CANCELLED DUE TO PART NOT PROVIDED TO DEALERSHIP FOR MY REPAIR. PREVIOUS TO MY GOING INTO THE SHOP, A LETTER HAD BEEN SENT PROVIDING A DATE TO COME IN. STILL NO RESCHEDUAL DATE. IT HAS BEEN SEVERAL WEEKS NOW. I WOULD LIKE TO GET THIS RESOVED!
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part was not yet available. The contact received a second recall notification which stated that parts were available. The dealer was contacted and informed the contact that the parts were still unavailable despite receiving a letter stating otherwise. The same dealer was contacted three weeks later and stated that a limited supply of parts was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Car purchased as a CPO vehicle with 40,318 miles. Soon after I had regular maintenance service on 3/27/21 at 47,350 miles the car began to drag and the wheel on the driver side had a harder drive. I reported to my Ford service Dept and finally got an appointment on 5/07/21 at 47,921 miles and they could not duplicate the car’s reported actions. So thinking all was ok,I took a road trip stating at 48,500 miles and at 49,310 miles the engine light came on initial code 301 by auto zone power train problem. Called local Ford Service Dept their findings, code P0301 and P0316 and I need a Long Block,when I goggle it,it translated into a ENGINE. I decline and they gave me 1 spark plug and gallon container of antifreeze so I can get back home. And told me to check reservoir at every fill up. I put a little over 9,000 miles and this car needs a new engine,that’s ludicrous. I did some research once I got home. For dealers received a month before they sold me this car a warning of engine problems where the antifreeze was going into the cylinders causing a misfire. I have an appointment with my local dealer,but from the way the car is acting the prognosis doesn’t seem any different from the out of town Ford service dept. How can they do this and not inform the customer.
On June 23rd, I turned on my 2015 Ford Edge and heard a knocking/rattling noise coming from the engine that I had never heard before. It got worse when the A/C was on and while idling. It somewhat subsided while accelerating but became very loud again when I came to a stop. I took it to my local mechanic that is Ford trained, and after putting the car up, he indicated that he thought it was a broken Flex Plate. He said it was good that I had come in because if I had ignored it and been driving on the freeway, my car could have just shut off - which I think we can agree is highly dangerous. There was never a warning light or any indication of a problem prior to hearing the rattling/knocking sound on June 23rd. My mechanic advised me to call Ford to see if there was anything they would be willing to do as the repair was costly. I called my local Ford dealership in Irvine, CA on Thursday, June 24th and the service manager said that since it went out of warranty in Oct 2020, that the repair would be out of pocket. My mechanic then advised me to call Ford Motor Company in Michigan to see if there was anything they could do or provide assistance with. I spoke with "[XXX]" at 11:30am, and she advised me that there were no programs available for my vehicle. I was in disbelief considering there is a recall on the very same part for 2016-2017 Ford Edges. She apologized and said there was nothing they could do. She provided a case number #[XXX] and said she would let her engineering dep
I got a letter from Fords I could schedule recall. Now dealers say they dont have the part for the recall and don't know when they will get it in South Carolina.
The contact owns a 2015 Ford Edge. The contact stated that when the vehicle was at the dealer for routine maintenance when they were advised that the power transfer unit failed to cause the seal to fracture and leak transmission fluid. The dealer advised that the power transfer unit needed to be replaced. The vehicle was not repaired. the manufacturer was not contacted. The failure mileage was 86,836.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect”.
The contact owns a 2015 Ford Edge. The contact stated while attempting to stop vehicle, the brake pedal extended to the floor with the brake system malfunction message displayed on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed that the front brake lines were faulty causing brake fluid to leak from the vehicle. The front brake lines were replaced and the failure was remedied. The vehicle later experienced the same failure and the independent mechanic diagnosed that the same failure had occurred on the rear brake lines. The vehicle was not yet repaired. The manufacturer was notified of the failure however, no assistance was provided. The approximate failure mileage was 65,000.
This is the second time in a year that the brakes in our vehicle have stopped working. The pedal goes all the way to the ground and does not completely stop the car. We had the issue dealt with last year at the dealership where we had our vehicle towed to. It was only then that we were notified that there was a recall on the hose that may affect the brakes and other functions of the vehicle. It was replaced. This has now happened a second time while my husband and 2.5 year old were driving home. If he was not able to have some control over the vehicle he and my child could have been killed or someone else on the road. I called the dealership to let them know that the car would be towed again and told the issue. They confirmed we dealt with this same issue just one year ago and I asked why is this happening and this is so unacceptable as my family's safety is at risk. I asked if there are any recalls or issues with the make and model that we should be aware of. After looking up the vehicle she then informed us there was indeed a recall for the flex hose which could cause leaks and affect the brakes. The vehicle is currently at the dealership being inspected. Due to where the leak is coming from it seems to be the left side of the vehicle now which tells me the dealership only replaced one of the hoses and not both causing this to happen again. This is negligence and I am beyond frustrated at the thought of what could have happened and I don't think waiting until someone is kil
Loss of power, car dies while driving down the road. There is no warning and it is completely random, but has happened several times putting me in very dangerous situations. The last time it happened was May 31, 2021
The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was slightly depressed and the vehicle came to an abrupt stop. The contact stated that the failure recurred several times. The contact took the vehicle to an independent mechanic who diagnosed the vehicle but was unable to duplicate the failure. Mechanic found no mechanical issues. The contact was concerned that the sensitivity of the brakes could lead to a crash. The vehicle was not repaired. The manufacturer was made aware of the failure however, no additional assistance was provided. The failure mileage was 82,688. Consumer was told by the manufacturer there was no recall.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and AutoNation Ford Gulf Freeway (12227 Gulf Fwy, Houston, TX 77034) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Consumer received 3 recalls for front brake hydraulic hose.
My panoramic sunroof has a stress fracture crack in it. There was no rock that struck it or anything else. My vehicle has not been in any accident. I opened the shade to let the sun shine through and discovered the crack. My husband and I have done research and found that a lot of these have shattered. We understand there is not a recall on these. Is there anything that can be done?
The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed. The contact sustained neck and back pain. A police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to the insurance lot where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 87,000.
I GOT THE RECALL LETTER EARLY 2020, THE FIX WAS SUPPOSED TO BE AVAILIABLE NEAR THE END OF 2020 AND HERE IT IS ALMOST MID 2021 WITH NO FIX OR ANOTHER LETTER TO SCHEDULE THE FIX. MY BRAKE PEDAL IS TRAVELLING FURTHER THAN IT SHOULD AND IT LOOKS TO BE LEAKING BRAKE FLUID A BIT ON THE GROUND
AS I WAS PULLING OUT OF A PARKING SPOT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. I WAS TRAVELING WITH MY CHILD AT THE TIME AND BEING UNSURE OF WHAT WAS GOING ON I DROVE THE VEHICLE ACROSS A BRIDGE BACK TO MY COUNTY TO THE CLOSEST REPAIR FACILITY I COULD GET TOO. I HAD BARELY MISSED HITTING THE VEHICLE AHEAD OF ME SINCE IT WOULD NOT STOP ALL THE WAY. AFTER THE TECH CHECKED IT OUT, IT WAS LEAKING BRAKE FLUID AND THE HOSE WAS BUSTED. HAD IT TOWED TO THE FORD DEALERSHIP SINCE IT SHOULD HAD BEEN COVERED UNDER WARRANTY. THEN FOUND OUT IT WAS A RECALL THAT WE HAVE NEVER RECEIVED ANY DOCUMENTATION ABOUT. THIS IS UNSATISFACTORY SINCE IT PUT MYSELF AND MY CHILD IN DANGER .
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, HE OPENED THE SUN SHADE AND NOTICED THAT THE SUN ROOF GLASS WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958, (302) 645-2801) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS INFORMED THERE IS A RECALL NOTICE ON THIS PROBLEM IN AUGUST 2020. NOTHING HAS HAPPENED SINCE. I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY VEHICLE. I AM JUST CURIOUS ABOUT WHEN THERE MIGHT BE A REMEDY.
FORD RECALL #20S42 - FORD ISSUED THIS RECALL 8/10/2020 REGARDING A BRAKE LINE(?) ISSUE, OVER 8 MONTHS AGO. IN CHECKING TO HAVE CORRECTION MADE I DISCOVERED THAT THEY DO NOT HAVE A REMEDY YET. IF THIS IS TRULY A SAFETY ISSUE REGARDING BRAKING, SHOULD'T FORD BE PRESSURED TO DETERMINE A REMEDY? MY VEHICLE IS NOW 6 YEARS OLD WITH 80,000 MILES ON IT. I AM CONCERNED. IF THIS IS NOT A SERIOUS ISSUE, THEN PLEASE REASSURE ME THAT IT REALLY DOESN'T NEED A CORRECTION, AND THAT WE ARE NOT DRIVING A MOBILE TIME BOMB. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ANY GIVEN TIME,SPEED,WEATHER,EVEN SITTING STILL CAR LOOSES POWER AND SHUTS OFF. LEAVING ME STRANDED ON HIGHWAYS,PARKING LOTS,EVEN IN MY DRIVEWAY. LOSES COMMUNICATION WITH FUEL PUMP AND FUEL/AIR METERING VOLTAGE. OBVIOUS PARTS HAVE BEEN REPLACED TO NO AVAIL. VERY DANGEROUS WHEN IN HEAVY, HIGH SPEED TRAFFIC.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GENE MESSER FORD AMARILLO (3400 SONCY RD AMARILLO, TX 79119, (806)355-7471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL LETTER RECEIVED IN SEPTEMBER STATING REPAIRS TO BE COMPLETED BY END OF 1ST QUARTER OF 2021. CONTACTED FORD MID-MARCH (END OF 1ST QUARTER) -- STILL NO REPAIRS AND NO INDICATION OF WHEN THIS RECALL WILL BE TAKEN CARE OF BY FORD.
ENGINE LIGHT CAME ON CHECKED IT WITH DIAGNOSTIC READER AT O'REILLY'S, INDICATED CYLINDER #4 WAS MISFIRING. HEATER STOPPED WORKING. CHECKED COOLANT IT WAS VERY LOW. FILLED COOLANT RESERVOIR. NEXT TIME DROVE VEHICLE ENGINE GOT HOT. PULLED OVER IMMEDIATELY AND CHECKED COOLANT IT WAS EMPTY NOT LEAKING. RESEARCH INDICATES THIS IS HAPPENING TO A LOT OF PEOPLE AND COULD BE VERY DANGEROUS ONLY FIX IS TO REPLACE MOTOR. FORD EDGE 2015
LEAKING ENGINE OIL PAN HAS BEEN REPLACED TWICE AND IS SCHEDULED FOR A 3RD REPLACEMENT IN LESS THAN 18 MONTHS, THIS IS A PROBLEM FOR MY HOME AND THE ENVIRONMENT WITH THIS HAZARDOUS LEAKING PROBLEM.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTO LENDERS OF EGG HARBOR TOWNSHIP (6201 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (888)305-5968) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS BLACK FLUID COMING FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD AS THE LOW BRAKE FLUID MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS INITIALLY ABLE TO DRIVE TO A LOCAL GAS STATION TO REFILL THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS LINKED TO THE RECALL HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BIONDI MOTOR COMPANY INC (3690 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WHERE THE DEALER ALSO CONFIRMED THE RECALL ON THE VEHICLE AND THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD EDGE. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT 30 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILURED TO STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE BY GLIDING THE WHEELS ON THE SIDEWALK. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CONKLIN CARS FORD NEWTON (1500 E 3RD ST C, NEWTON, KS 67114:(316) 425-9208), WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER BRAKE LINE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED THE DEALER INFORMED NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS ASSOCIATED TO THE VIN, HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT
RECEIVED A LETTER FROM FORD ABOUT RECALL INDICATING THE ISSUES WITH BRAKING SYSTEM AND THAT WE WERE SUPPOSED TO BE ABLE TO HAVE THE RECALL FIXED FIRST QTR 2021. SPOKE TO THE LOCAL FORD DEALER IN MARIANNA FLORIDA (CHIPOLA FORD) AND THEY INDICATED PARTS MAY NOT BE AVAILABLE UNTIL JULY 2021 OR WHENEVER THEY RECEIVE THEM. THIS DOES NOT CORRELATE TO THE NHTSA LETTER IN WHICH FORD INDICATED A QRT ONE RECALL FIX. MY RECALL IS SAFETY RECALL 20S42 / NHTSA RECALL 20V-469
THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.
2015 FORD EDGE PANORAMIC SUNROOF HAS CRACKED TWO TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE FIRST TIME WAS IN 2017. OUT FORD DEALERSHIP WOULD NOT WARRANTY IT BECAUSE THEY SAID IT HAD TO HAVE COME FROM A ROCK CHIP. THIS TIME I JUST WENT THROUGH MY INSURANCE, BUT IT WAS THE SAME CRACKS, THAT JUST SUDDENLY APPEAR. I DIDN'T HEAR A ROCK HIT EITHER TIME. THE FIRST REPLACEMENT SUNROOF ALSO GOT REALLY SLOW WHEN CLOSING AND STOPPED SEALING ALL THE WAY. I HAVE SEARCHED ONLINE AND FOUND A LOT OF OTHER OWNERS HAVE HAD THE SAME EXACT ISSUE. THE FIRST TIME HAPPENED IN 2016 AND THEN AGAIN IN 2019.
LIFT GATE WINDOW RANDOMLY SHATTERED AT BASE WITH NO KNOWN TRAUMA TO WINDOW. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WHEN THIS HAPPENED.
THE 2015 FORD EDGE STARTED TO NOT BLOW HOT AIR, AND EVENTUALLY THE CHECK ENGINE LIGHT TURNED ON. TOOK IT TO THE DEALER AND THEY TELL ME IT NEEDED A NEW ENGINE, BUT IT WAS COVERED. THE DEALER EXPLAINED THAT THERE IS A BULLETIN TCB IS # 19-2346. HOWEVER, TODAY I FOUND OUT BY THE SALES PERSON THAT IT NOT COVERED AND I HAVE TO PAY FOR IT. THIS ABOUT $7500. I'M READING SEVERAL POST THAT THIS IS A KNOW ISSUE. I DON'T KNOW WHY THERE ISN'T A RECALL OR MORE PRESS ON THIS ISSUE.
THE HEADLIGHTS ON MY 2015 EDGE ARE EXTREMELY WEAK ON LOW BEAM. THERE IS NO PERIPHERAL LIGHTING AT ALL. I CANNOT DRIVE AT NIGHT SAFELY WITHOUT HAVING MY HIGH BEAMS ON. THIS IS SCARY AND DANGEROUS.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Ford Edge → · Every Edge year → · How the figures are calculated →