Page 10 of 15 · complaints 451–500 of 731

2015 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Wheels
Filed Jan 3, 2020102,000 milesNC

LUG NUTS COULD NOT BE REMOVED WITH MANUFACTURER'S LUG NUT WRENCH, AFTER A TIRE DEFLATED WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY. THE WRENCH WOULD NOT FIT OVER THE LUG NUTS. AN AFTERMARKET LUG NUT WRENCH WOULD ALSO NOT REMOVE THE NUTS (21MM WAS TOO SMALL; 22MM WAS TOO LARGE). THE LUG NUTS ON THE WHEELS ARE ORIGINAL MANUFACTURER INSTALLED NUTS. CAR HAD TO BE DRIVEN ON THE FLAT TIRE TO SERVICE CENTER FOR WHEEL REMOVAL, DESTROYING THE TIRE IN THE PROCESS.

Steering
Filed Dec 31, 201990,000 milesMI

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL BECAME FIRM. THE CONTACT STATED THAT ADDITIONAL EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (6975 HIGHLAND RD, WATERFORD TWP, MI 48327, (248) 674-4781) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOLT DETACHED, WHICH CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Structure › Body
Filed Dec 19, 201935,000 milesIL

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

Unknown or Other
Filed Dec 18, 201951,000 milesTN

THE BACK SECTION OF THE PANORAMIC SUNROOF GLASS HAS DEVELOPED A CRACK. NO OBVIOUS EXTERNAL STRIKE. THE VEHICLE IS PARKED INSIDE IN A TEMPERED ENVIRONMENT. WHEN SEARCHING FOR GLASS REPLACEMENT, I FOUND A NUMBER OF SIMILAR COMPLAINTS.

Structure › Body
Filed Dec 15, 201948,000 milesOH

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

Visibility/Wiper
Filed Dec 4, 201966,000 milesNY

I HAVE A 2015 FORD EDGE AND AS I WAS DRIVING HOME LAST NIGHT ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED MY REAR WINDOW SHATTERED. I WAS NOT INVOLVED IN AN ACCIDENT AND NOTHING HIT MY CAR. I CAME OFF THE HIGHWAY AND PULLED INTO A PARKING LOT, INSPECTED THE REAR WINDOW AND IT HAD BEGAN TO FALL APART. I CONTACTED FORD AND THERE ARE NO OPEN RECALLS ON MY VEHICLE. I DID A QUICK SEARCH ONLINE AND NOTICED THAT MANY FORD CUSTOMERS HAVE HAD THE SAME ISSUE.

Unknown or Other
Filed Dec 4, 201951,000 milesWA

HELLO I HAVE A 2015 FORD EDGE TITANIUM WITH THE PANORAMA SUNROOF AND IT CRACKED FOR NO APPARENT REASON! THE VEHICLE ONLY HAD 49000 MILES WHEN I PURCHASED IT AND IT CRACKED WITH ME ONLY HAVE PUT A FEW THOUSAND MILES ON IT! I NEVER OPEN THE SUNROOF AND I HAD TOOK IT TO THE FORD DEALERSHIP I BOUGHT IT FROM AND THE EXTENDED WARRANTY WILL NOT COVER IT! I HAD TAKEN IT TO A GLASS COMPANY TO SEE IF THEY COULD FIGURE OUT WHY IT CRACKED AND THEY SEEM NO IMPACT MARKS ANYWHERE. THEY SAID THAT THE GLASS HAD FAILED FROM EITHER HEAT OR A IMPERFECTION IN THE GLASS. SO I GOT ONLINE AND WAS RESEARCHING IF ANYONE ELSE HAS HAD THE PROBLEM AND THERE ARE A LOT OF PEOPLE THAT HAVE HAD THE SAME ISSUE! SOME PEOPLE REPORTED IT HAVING HAPPENED TO THEM MULTIPLE TIMES. THANK YOU FOR READING THIS I BELIEVE SOMETHING NEEDS TO BE DONE TO GET THIS FIXED RIGHT!

Visibility/Wiper
Filed Nov 29, 201980,000 milesWI

MY CAR WAS PARKED IN A DRIVEWAY, NOT RUNNING AND I HEARD A HUGE LOUD NOISE. I WALKED OVER TO MY VEHICLE AND THE REAR WINDSHIELD HAD COMPLETELY BLEW OUT AND SHATTERED.

Visibility/Wiper
Filed Nov 21, 201964,000 milesMI

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS SEATED INSIDE THE VEHICLE, THE REAR WINDOW EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MIDLAND FORD LINCOLN, INC. (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDOW. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24851003. THE FAILURE MILEAGE WAS 64,000.

Unknown or Other
Filed Nov 18, 201938,000 milesFL

MY PANORAMIC MOONROOF IS CRACKED. THERE'S NO VISIBLE SIGN OF DAMAGE AND IT APPEARS THAT THIS IS A SYSTEMIC PROBLEM WITH THE FORD EDGE MOONROOF'S.

Visibility/Wiper
Filed Nov 14, 201977,000 milesIL

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED HAWK FORD (2525 E MAIN ST, ST CHARLES, IL 60174, (630) 584-1800) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Unknown or Other
Filed Nov 12, 201935,800 milesTX

ON THE EVENING OF NOVEMBER 9, 2019, I WAS DRIVING HOME FROM MY DAD'S HOUSE. THIS IS A 2 HOUR DRIVE. I WAS HEADING WEST, AND THE SUN WAS BOTHERING ME, SO I MOVED THE PASSENGER SUN VISOR TO BLOCK THE SUN. WHEN DOING SO, THE VISOR ACCIDENTALLY HIT THE BUTTON WHICH THEN OPENED THE ROOF TO REVEAL THE SUNROOF (GLASS). I WAS FINE WITH THIS SINCE IT WAS A NICE DAY. AFTER AROUND 20-30 MINUTES I LOOKED UP AND SAW A COUPLE OF WAVY LINES ON THE SUNROOF GLASS, RUNNING VERTICALLY FROM HOOD-END TO BACK. I THOUGHT POSSIBLY IT WAS TAR FROM THE ROAD WHICH MAYBE HAD FLOWN UP ON MY ROOF. AFTER A WHILE, I BECAME MORE CURIOUS ABOUT THE WAVY LINES, SO LOOKED MORE CLOSELY. THERE WAS IN FACT 3 WAVY LINES (CRACKS) RUNNING VERTICALLY DOWN THE LARGER SECTION OF THE SUNROOF GLASS, WHICH THEN MEET UP WITH A HORIZONTAL WAVY CRACK. I WAS SHOCKED AND DISMAYED. I RARELY OPEN THE SUNROOF, SO HAD NO IDEA THE CRACKS WERE THERE, HOW OR WHEN THEY OCCURRED. MY HUSBAND AND I HAD HAND WASHED THE CAR APPROXIMATELY 1 MONTH AGO, AND DID NOT SEE THESE WAVY CRACKS AT ALL. AFTER RETURNING HOME, I RESEARCHED THE FORD EDGE SUNROOF ON THE INTERNET. IT WAS THERE THAT I FOUND THAT MANY MANY OTHER FORD EDGE OWNERS HAVE EXPERIENCED THESE SAME ODD WAVY CRACK(S) IN THEIR SUNROOFS. OBVIOUSLY THIS IS NO COINCIDENCE. AND THE FACT THAT THESE CRACKS ARE WAVY, MAKES SENSE THAT THEY WERE CAUSED BY STRESS, AND MORE THAN LIKELY ARE BEING CAUSED BY A MANUFACTURER'S DESIGN FLAW. I ASK, ALONG WITH MANY OTHER FORD EDGE OWNERS, FOR YOU TO PLEASE

Steering
Filed Nov 8, 2019KY

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE STEERING BOLTS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24732252, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Nov 4, 201929,000 milesWA

WAVY SPIDER LIKE CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT. I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED MOST OF THE TIME.

Service Brakes
Filed Oct 27, 201938,000 milesOK

SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALERSHIP TRYING TO FIX IT. AFTER IT BEING IN THE SHOP THE FOR 3 WEEKS THE SAME THING STARTED HAPPENING A FEW HOURS AFTER PICKUP. THE DEALERSHIP CLAIMS THAT FORD KNOWS ABOUT THE ISSUE BUT THEIR ISN'T JUST A ONE ALL FIX ALL. OTHER FORD MODELS HAS HAD THE SAME ISSUES IN THE PAST AND HAD RECALLS ON THEM. NEED THIS ISSUE FIXED!! IT'S BEEN LIKE THIS SINCE THE DAY THAT I PURCHASED IT (8/13/2019) FROM THE BIG RED KIA IN NORMAN.

Visibility/Wiper
Filed Oct 23, 201940,000 milesIL

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE REAR WINDSHIELD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY AND THEY WERE TO SEND SOMEONE TO INSPECT THE VEHICLE. NAPLETON FORD LIBERTYVILLE (LOCATED AT 1010 N MILWAUKEE AVE, LIBERTYVILLE, IL 60048, 877-816-4872) WAS CONTACTED, BUT HAD NOT CALLED THE CONTACT BACK. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: CAS24629948 AND CAS24629949. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *LN*JB

Structure › Body
Filed Oct 20, 201990,000 milesNC

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

Service Brakes
Filed Oct 11, 2019111,100 milesNY

UPON STARTING MY VEHICLE THIS MORNING 10-11-19 A SYSTEM INDICATOR LIGHT CAME ON RELATED TO THE TRACTION CONTROL. THE STABILITY CONTROL LIGHTS (2 LIGHTS) ARE ON AND STAY ON - THEY ARE NOT FLASHING. NOT SURE WHAT TO DO?

Engine
Filed Sep 30, 201958,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE VEHICLE WAS IDLING, A RATTLING AND KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO ALL STAR FAMILY FORD (13301 INTERSTATE 27, AMARILLO, TX 79119) WHERE IT WAS DIAGNOSED THAT THE ENGINE FLEX PLATE WAS CRACKED. THE FLEX PLATE WAS REPLACED, BUT THE FAILURE RECURRED APPROXIMATELY 18 MONTHS LATER. THE MANUFACTURER PROVIDED CASE NUMBER: 24397434. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 58,000.

Steering
Filed Sep 19, 2019OK

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) WAS RECEIVED. AFTER CONTACTING STUTEVILLE FORD OF TAHLEQUAH (145 GEORGE GUESS RD, TALEQUAH, OK) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Sep 13, 201962,849 milesCA

MY SUN/PANORAMIC ROOF IS SPIDER CRACKED ALL THE WAY ACROSS THE FIRST PANEL (THAT SITS OVER THE DRIVER) FROM EXCESS HEAT. THE VEHICLE HAS NOT BEEN PARKED UNDER TREES, OVERPASSES, OR ANYWHERE THAT ROCKS OR OBJECTS COULD FALL ON TOP OF THE VEHICLE AND CRACK THE GLASS.

Unknown or Other
Filed Sep 13, 201942,000 milesCA

VEHICLE MOON ROOF DISPLAYING STRESS FRACTURES. NOT COVERED UNDER WARRANTY, HAS THE PROBABILITY TO EXPLODE WHILE DRIVING. AS A QUICK INTERNET SEARCH WILL SHOW YOU THIS IS A KNOWN SAFETY ISSUE FROM THE MANUFACTURER WHO REFUSES TO COVER THE COST OR RECALL. I BELIEVE THIS TO BE A SAFETY ISSUE. I'M WORRIED IT WILL BREAK WHILE DRIVING, AND I HAVE TWO SMALL KIDS IN CAR SEATS DIRECTLY BELOW WHERE THE CRACKS ARE. I DO NOT HAVE THE MONEY TO REPLACE, AND THIS VEHICLE IS LESS THAN 5 YEARS OLD. THERE IS NO REASON THIS SHOULD BE OCCURRING.

Structure › Body
Filed Sep 11, 201967,800 milesTX

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

Unknown or Other
Filed Sep 4, 201962,200 milesPA

VEHICLE HAS BEEN SITTING IN MY GARAGE FOR ALMOST A MONTH (AS I WAS AWAY TRAVELING FOR WORK) AND MY WIFE NOTICED WAVY CRACKS ALL ACROSS THE REAR GLASS PANEL OF THE PANORAMIC SUNROOF (FIXED GLASS PANEL THAT DOES NOT MOVE) WHEN WE WERE OUT DRIVING THIS PAST WEEKEND. THERE IS NO INDICATION OF HOW THIS CRACKED, CAR WAS STATIONARY AS I AM THE ONLY ONE WHO DRIVES IT. THERE HAS BEEN NO IMPACT TO THE TOP, AND AFTER DOING RESEARCH THIS SEEMS TO BE AN ALL-TO-COMMON OCCURRENCE IN THIS VEHICLE MODEL AND SOME OTHER FORD VEHICLES AS WELL. I AM AFRAID IF THIS CRACKS FURTHER IT MAY CAUSE A SAFETY RISK INSIDE THE CABIN WITH BROKEN GLASS. THERE IS NO RECALL TO-DATE ON THIS GLASS ISSUE, BUT I AM AWARE OF A CLASS ACTION LAWSUIT FILED AGAINST FORD BECAUSE OF THIS ISSUE.

Structure › Body
Filed Aug 29, 201950,000 milesFL

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

Structure › Body
Filed Aug 23, 201940,000 milesTX

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

Power Train
Filed Aug 20, 201968,000 milesIL

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCLERATED SLIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO AUFFENBERG FORD BELLEVILLE (901 S ILLINOIS ST, BELLEVILLE, IL 62220, (618) 624-2277) WHERE IT WAS DIGANOSED THAT THE TRANMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Engine
Filed Aug 20, 201928,289 milesMD

I STARTED MY CAR AND TURNED ON TO A BUSY STREET. MY CAR THEN SLOWED TO AN ALMOST IMMEDIATE STOP. I RECEIVED AN ERROR MESSAGE STATING HILL ASSIST UNAVAILABLE (I WASN'T ON A HILL AT ALL), THEN A WRENCH LIGHT APPEARED ALONG WITH AN ENGINE LIGHT AND AIRBAG LIGHT TURNED ON AS WELL. I WAS UNABLE TO ACCELERATE WHEN PUSHING THE PETAL. MEANWHILE THERE IS TRAFFIC BEHIND ME FORCED TO MOVE AROUND MY VEHICLE ALMOST CAUSING SERIOUS ACCIDENTS.

Visibility/Wiper
Filed Aug 19, 201961,000 milesMA

2015 FORD EDGE TITANIUM PANORAMIC SUNROOF. THE LAMINATED GLASS STARTED CRACKING ABOVE THE FRONT PASSENGER SEAT WHILE PARKED. OVER THE FOLLOWING 2 DAYS (APPROXIMATELY 150 MILES OF HIGHWAY DRIVING AT 45 -55 MPH), THE CRACK EXTENDED AND DIVIDED TO FORM A MASS OF WAVY CRACKS ACROSS THE WHOLE GLASS. ONLY THE EXTERIOR LAYER OF GLASS HAS CRACKED AT TBHS POINT BUT THE ROOF CREAKS AND FLEXES AND WILL POTENTIALY COMPLETELY FAIL AT SOME POINT. I DARE NOT OPEN THE ROOF IN CASE IT FAILS COMPLETELY. THERE ARE NO INDICATIONS OF IMPACT AT ANY POINT ON THE ROOF ("BULLS EYES"), AND THE CRACKS LOOK TO BE CAUSED BY STRESS CAUSED BY THE WAY THE GLASS IS MOUNTED, OR HOW THE SUPPORTING STRUCTURE IS STRENGTHENED (OR NOT) AGAINST FLEXING

Service Brakes
Filed Aug 13, 201976,000 milesGA

BOOSTER BRAKE DEFECT. THERE IS A RECALL BUT MY VIN # IS NOT ON THE LIST. IT SHOULD BE. I HAD MY CAR TOWED TO THE DEALERSHIP FOR REPAIR. THE BRAKES DELAYED STOPPING MY CAR. I COULD NOT DRIVE IT. MY CAR VIN SHOULD BE ADDED TO THE RECALL. I AM GOING TO HAVE TO PAY FOR REPAIR BECAUSE IT IS NOT ADDED TO THE RECALL LIST BUT THE PROBLEM IS THERE. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. IF MY VIN IS ADDED LATER, WILL I BE REIMBURSED ? WHEN I PRESS THE BRAKE THE PEDAL IS HARD. THE VEHICLE SLOWS BUT DOES NOT STOP WHEN IT SHOULD. IF YOU PUMP THE BRAKE IT SOUNDS LIKE THE ROTORS SOUND WHEN BRAKE PADS ARE BAD. THE CAR POPS AND SCRUBS, JERKS TO A STOP. WHEN COMING UP TO A STOP SIGN OR RED LIGHT THE CAR TAKES LONGER TO STOP SO YOU HAVE TO BRAKE SOONER. I TOOK TO DEALERSHIP, PARTS WHERE ORDERED TO REPAIR. STILL WAITING TO SEE IF I HAVE TO PAY!

Air BagsCrash1 injured
Filed Aug 8, 201938,000 milesMO

MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.

Electrical System
Filed Aug 6, 201939,000 milesVA

I JUST PURCHASED THIS 2015 FORD EDGE SPORT ECO IN APRIL 2019 FROM COWLES DEALERSHIP IN WOODBRIDGE VA. I RECENTLY STATED ISSUES WITH THE ELECTRICAL GEAR SYSTEM. THE VEHICLE WAS IN PARK BUT THREE VEHICLE WOULDN'T START AND GAVE A MESSAGE THAT IT WASN'T ON GEAR. I HAD BRING IT BACK TO THE DEALERSHIP AND PAY FOR IT TO GET FIXED. THE DEALERSHIP MECHANIC AND BASED ON SOME REVIEWS THIS IS A COMMON ISSUE WITH THIS VEHICLE AND OTHER FORD WITH PUSH START. IS THIS A RECALL?

Electrical System
Filed Jul 25, 201948,000 milesWA

MY VEHICLE LOST POWER WHILE DRIVING DOWN THE HIGHWAY AT 70MPH. WE HAD JUST LEFT A SCENIC OVERVIEW WHERE THE CAR HAD BEEN SHUT OFF. ACCELERATED UP A HILL AND DROVE FOR A FEW MORE MILES ON FLAT, STRAIGHT ROADWAY AND THE DASH WENT BLACK. THE CRUISE CONTROL WAS ON BUT NOT IN USE. LOST ALL POWER, HOWEVER STEERING WAS RESPONSIVE AND BRAKES WORKED.. DAY TEMP ~85 DEGREES. VEHICLE MILES=48000. STEERED TO SHOULDER, PUT CAR IN PARK AND HIT THE IGNITION BUTTON. THE CAR RESTARTED. CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT CARS ARE SO COMPUTERIZED NOW THAT THEY NEED TO BE REBOOTED OCCASIONALLY AND TO CALL BACK OF IT CONTINUES TO HAPPEN. PER CARGURUS SITE THIS HAS BEEN AN ONGOING PROBLEM SINCE 2009. MOST CONSUMERS CITING A DEFECTIVE THROTTLE BOTTLE ASSEMBLY. WHAT'S IT GOING TO TAKE TO GET THIS ON A RECALL? THIS IS A MAJOR DEFECT. I AM AFRAID TO DRIVE MY VEHICLE. ZERO CONFIDENCE.

Power Train
Filed Jul 23, 201980,000 milesCO

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION WAS FUNCTIONING ABNORMALLY. THE TRANSMISSION SHUDDERED AND FAILED TO PROPERLY CHANGE OVER WHEN NECESSARY. GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601, (970) 945-2317) REPLACED THE TCC SOLENOID, BUT THE FAILURE RECURRED. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN ISSUED FOR THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Unknown or Other
Filed Jul 19, 201944,000 milesTN

THE PANORAMIC ROOF MADE A LOUD NOISE AND THEN CRACKED IN A CURVY WEBBED PATTERN. THANK GOODNESS I WASN'T IN TRAFFIC OR I MAY HAVE CAUSED AN ACCIDENT AS IT WAS LOUD AND STARTLING. I TOOK IT TO FORD DEALERSHIP AND MY REPAIR WAS DENIED BECAUSE I AM OUT OF WARRANTY. I HAVE 46000 MILES ON MY 2015 FORD EDGE. I WILL HAVE TO PAY FOR REPAIRS MYSELF. I CONTACTED FORD CONSUMER AFFAIRS AND WAS TOLD TO KEEP MY RECEIPT IN CASE THEIR WAS A RECALL. I VOICED MY CONCERN OVER SAFETY AND DISAPPOINTMENT THAT FORD WAS NOT TAKING CARE OF THE ISSUE. THEY SAID UNTIL THEIR IS A RECALL THEY WON'T. DISAPPOINTING AND SCARY.

Visibility/Wiper
Filed Jul 9, 201960,000 milesNE

FOR THE SECOND TIME IN LESS THEN 2 YEARS OUR PANORAMIC SUNROOF HAS CRACKED COMPLETELY. NOT JUST A SINGLE CRACK BUT THE ENTIRE WINDOW HAS CRACKS. THE FIRST TIME THE FORD TECHNICIAN SAID HE COULD SEE WHERE A ROCK OR SOMETHING HIT THE WINDOW. WELL I HAVE NOT TAKEN THIS IN YET BUT I'M SURE IT WILL BE THE SAME EXCUSE. I AM NOT SURE WHEN IT CRACKED AS WE DON'T ALWAYS HAVE THE SUNROOF OPEN AND DON'T ALWAYS HAVE THE SHADE OPEN EITHER. SO HOW AND WHEN IT OCCURRED ARE NOT CLEAR. I KNOW THAT WE NEVER HEARD ANYTHING THAT WOULD HAVE MADE US WANT TO CHECK TO SEE IF IT WAS OK EITHER. THE STRANGE THING IS THAT THE WINDSHIELD HAD A COUPLE OF SMALL LITTLE STAR SHAPE CRACKS THAT HAVE NEVER GOTTEN WORSE IN THE 4 YEARS WE HAVE OWNED THE CAR. BUT THE SUNROOF SEEMS TO CRACK VERY EASILY.

EngineCrash
Filed Jun 30, 201926,500 milesIA

WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.

Visibility/Wiper
Filed Jun 24, 201937,000 milesIN

MY CAR WAS SITTING IN GARAGE I DO NOT DRIVE VERY MUCH. I GOT IN AND LOOKED UP GETTING READY TO BACK UP AND NOTICED A WAVY CRACK. NOTHING HAS HIT IT BEEN IN GARAGE. NO MARKS OF ANYTHING HITTING IT. I HAVE READ ABOUT SEVERAL OTHERS HAD THE SAME THING HAPPEN.

Unknown or Other
Filed Jun 24, 201947,300 milesTX

OUR 2015 FORD EDGE WAS PARKED IN THE YARD OF A NON-PROFIT. APPARENTLY SOMETHING HIT THE WINDOW WHILE A VOLUNTEER WAS MOWING. WHEN MY HUSBAND RETURNED TO THE PARKED CAR, THE WINDOW LOOKED CLOUDY, LIKE IT HAD CONDENSATION ON IT, EVEN THOUGH IT WAS MID-DAY. HE TOUCHED IT WITH HIS FINGERTIP, AND IT FELL INTO MANY TINY PIECES DOWN INTO THE DRIVER'S SEAT. ACCORDING TO THE COMPANY THAT REPLACED THE WINDOW, WHICH IS A THIRD PARTY CONTRACTED BY THE LOCAL FORD DEALER, THERE WAS NO LAMINATION TO HOLD THE SHARDS IN PLACE. WE ARE FORTUNATE NO ONE WAS INJURED, BUT THIS INCIDENT CALLS INTO QUESTION THE SAFETY OF THE OTHER WINDOWS IN THE CAR.

Steering
Filed Jun 20, 201926,000 milesWA

I PURCHASED THIS USED 2015 FORD EDGE AT 26000 MILES 2 MONTHS AGO. TEST DROVE HILLS, FREEWAY, ETC. ONCE I PURCHASED I NOTICE RIGHT AWAY ON THE WAY HOME EXCELERATING AT ABOUT 35 MPH ON A CURVY ROAD TO MY HOUSE THE STEERING FELT STIFF AND HESITATED. THE CAR WENT THE DIRECTION I NEEDED IT TO GO BUT SOMETHING IS OFF. I DRIVE THIS ROUTE EVERYDAY AND THIS HAPPENS 90% OF THE TIME AT CURVES. I HAVE ALSO NOW NOTICED SINCE I AM MORE AWARE, THE STEERING WHEELS SOMETIMES KNOCKS WHEN I TURN TIGHT, I WILL BE TAKING IT IN TO SEE IF THEY CAN DIAGNOSE. I WISH I WOULD HAVE READ THE COMPLAINTS ON THIS SITE BEFORE I PURCHASED. WOULD HAVE KNOW WHAT TO LOOK OUT FOR.

Engine
Filed Jun 9, 201942,000 milesCO

AFTER DRIVING THE CAR UNDER NORMAL CONDITIONS FOR THE FIRST 40K MILES IT STARTED TO MAKE RATTLING NOISES. TOOK IT TO THE DEALER AND IT HAD A BROKEN FLYWHEEL. 18K MILES LATER IT HAS ANOTHER BROKEN FLYWHEEL

Unknown or Other
Filed Jun 6, 201928,482 milesNM

PANORAMIC SUN/MOON ROOF CRACKED FOR UNKNOWN REASON. CAR IS GARAGE KEPT, AND CRACK APPEARED OVERNIGHT

Structure › Body
Filed Jun 2, 201934,219 milesNV

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

Visibility/Wiper
Filed May 30, 201955,160 milesCA

CAME OUT TO MY 2015 FORD EDGE SPORT WITH THE REAR GLASS OF THE PANORAMIC MOONROOF CRACKED FROM LEFT TO RIGHT SEEMS. CAR IS PARKED IN DRIVE WAY AND I HAVE A AWNING SO NOTHING FELL FROM THE SKY AND HIT IT. ALSO DIDN'T SEE ANY DAMAGE OR CHIPS FROM A HIT. RIGHT THEN I REMEMBER SEEING ALL THE COMPLAINTS OF THE OF THE EXPLODING MOON ROOFS THAT FORD IS FAILING TO SEE AS A SAFETY HAZARD. REPORTS AFTER REPORTS OF THE EXACT ISSUE. AFTER CALLING FORD SERVICE I WAS TOLD OVER THE PHONE THAT IT'S NOT COVERED. WOW, DIDN'T EVEN SEE THE VEHICLE. THIS WILL BE MY LAST FORD I EVER PURCHASE. NOTHING BUT ISSUES.

Visibility/Wiper
Filed May 25, 201950,000 milesPA

THE SUNROOF GLASS RANDOMLY AND INEXPLICABLY CRACKED WHILE THE VEHICLE WAS PARKED IN A SUN-DRENCHED PARKING LOT. I HEARD A LOUD "CRACK" WHICH RESULTED IN A SMALL CRACK THAT RAPIDLY PROGRESSED INTO A SPIDERWEB OF CRACKS OVER THE NEXT FEW HOURS AND WHILE DRIVING HOME. SEE ATTACHED PICTURES. THERE IS NO EVIDENCE OF FOREIGN OBJECT IMPACT . MY UNDERSTANDING FROM INTERNET SEARCHES IS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL VEHICLE/SUNROOF.

Visibility/Wiper
Filed May 7, 201968,000 milesIL

DRIVING STRAIGHT THRU A CITY RESIDENTIAL STREET ABOUT 20MPH MY REAR WINDOW SHATTERED. THERE WASN'T ANY IMPACT JUST THE SOUND OF THE WINDOW BURSTING.

Steering
Filed May 6, 2019107,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL. ALSO, THE HILL START ASSIST/NOT AVAILABLE WARNING INDICATOR ILLUMINATED. GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666, (888) 690-5431) DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

Structure › Body
Filed Apr 30, 201931,000 milesIL

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

Visibility/Wiper
Filed Apr 22, 201935,670 milesWI

WAS FINISHED SHOPPING , THE CAR WAS PARKED ROR ABOUT TWO HOURS. WHEN I GOT IN I NOTICED A SMALL CRACK IN THE SUNROOF GLASS. I CHECKED THE OUTSIDE AND THERE WAS NO INDICATION OF ANY DAMAGE FROM AN IMPACT. IT HAS GROWN FROM THAT INITIAL CRACK. CHECKED ON LINE AND FOUND MANY OF THE SAME PROBLEMS AND FORD KEEPS SAYING ITS BECAUSE OF IMPACTS. I BEG TO DIFFER.

Structure › Body
Filed Apr 21, 201982,000 milesOH

I WAS WAXING THE TOP OF REAR HATCH. WHEN I HEARD A CRACKING SOUND. THEN NOTICED THE PANORAMIC GLASS HAD CRACKED FOR NO APPARENT REASON.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Ford Edge → · Every Edge year → · How the figures are calculated →