2015 Ford Edge complaints

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the PTU was leaking oil and needed to be replaced. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 97,000.

Recently my Check Engine Light came on and I had the vehicle diagnosed with a local repair shop. The code P0301:00-EC was pulled from the vehicles scan. Upon further research this code is linked to TSA 19-2208 issued 06/27/2019. Ford knew that the engine design was flawed and only issued a TSA bulletin. This issue could cause catastrophic engine failure and fire. This issue is not a maintenance issue but a serious flaw from the manufacturer. There is also a class action lawsuit, Miller, et al. vs. Ford Motor Company - Case No: [XXX] filed in the U.S. District Court for the Eastern District of California. I am hoping that you will take interest in this, as there are probably many 2nd or 3rd owners of these vehicles that are unaware of the severity of the engine flaw. My vehicle has been at the Robinson Ford in Baton Rouge LA since 06/17/2025, and the cost of the new engine is 9600.00. I'm thankful that driving the vehicle from NC to LA no incidents occurred and I was able to have the issue diagnosed before there was. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

From my personal experience and other edge owner on forum complaints. The rear seat belt that inflatable have a problem to retract and get stuck. The seat belt is back ordered. I place an order to get mine replace almost a year and still waiting. There is a defect in the seat belt as lot of people complain of the same issue with the edge. As a result the car cannot pass state inspection since the rear passenger seat belt do not pull out. This is a manufactured defect as several people have experienced this problem with their edge

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000. The VIN was not available.

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.

My ford edge has a 2.0 ecoboost engine 2015 model year they are known for having head gasket problems It just occurred to me at 115 thousand miles ford knew for the problem early on and kept building the same engine all the way up until 2019 model year There should be a head gasket replacement recall at least, so many people with so many head gasket problems the internet is full of reports

Coolant is leaking into the engine cylinder due to head gasket failure. Mechanic confirmed the problem. Engine may fail without warning. Known issue in EcoBoost 2.0L engines from 2015 Ford Edge models.

Coolant is leaking into cylinders. This is causing a misfire. Ford calls for a long block replacement due to the original long block not being thick enough.

Back up camera goes blank sometimes and sometimes has lines running through it like rewinding an old VHS tape.

Back up camera keeps going crazy. Blinks in and out and breaks up when backing up in driveway or parking

The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Brake line has ruptured causing brakes to fail while driving for the second time in 2 years. I was almost killed in both of these incidents as it happened suddenly while on the road. The first one was fixed under a recall but it has happened again with no support from ford. this is dangerous and should be looked into.

Transmission failed while driving. Vehicle only has 48k miles on it.

*The weatherstripping on the Ford edge has been an ongoing issue since new and there should be a formal recall. The noise from the freeway is extensive and the weatherstripping needs constant attention. *If you search ford edge weather stripping issues, there's a gazillion forums with people with the same issues. This needs to be a formal recall so that I don't have to keep replacing or adjusting my weather stripping or having it hang loose driving down the freeways.

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

Brake hose failure causing loss of braking ability. Confirmed by independent service center that brake hose ruptured and required repaired. No warning lamps or messages. Braking required holding pedal all the way to the floor. Occurred today, 04/02/2025.

My Vehicles Engine had a Cylinder #2 Misfire that was a result of Coolant Intrusion. This issue seems to be a known issue and Ford did correct for post 2019 vehicles, but I had to pay over $8,000 in repairs to get a new motor because that Coolant Intrusion issue ruins motors. I don't understand why I am responsible for this egregious problem Ford never corrected for 2015-2019 Ford Edge Owners. In no way should a person be responsible for over $8,000.00 in repairs on a vehicle that failed from a Manufacturing defect/error/issue. This expense is now a financial burden on not only myself but my family. I had to take a personal loan out to cover the cost. Certainly unfair. I have owned this car since it was brand new. only owner and it's been wonderful until this issue has appeared. i'm begging the NHTSA to force Ford to reimburse owners of these repairs. I did not do anything by driving my vehicle to cause this issue when there is a identified flaw. Thank you

On 12/31/24 my rear windshield exploded. I had it replaced and on 2/28/25 the rear window has exploded AGAIN!

Kept up regular maintenance on car. The vehicle began to lose power while driving and took in to shop, was told the cylinders were misfiring. Had replaced twice and was told there were leaks. Engine failure.

Vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

55,000 miles and start the car it shakes and engine light comes on. My plugin said misfired cylinder so we Take it to Apple ford in maplewood, mn and they say it has coolant in engine cylinders and need to replace the engine for about $7500 and it’s not drivable they said. Internet has many lists of this complaint for my engine but still no recall. I’ve had it parked since waiting.

The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

The contact owns a 2015 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact slightly released and then depressed the accelerator pedal to drive as needed. The check engine warning light illuminated intermittently. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into cylinder #1 causing the engine to fail. The contact was informed that the engine needed to be replaced. The water pump, reservoir, and ignition coils had been replaced; however, the failure persisted. The contact learned of a class action lawsuit for the 2.0 EcoBoost engine failing at approximately 100,000 miles. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 199,000.

I was pumping gas and the back glass just shattered sounded like a bomb going off

I received notification that my vehicle had a recall for related to emissions. At the dealership for repair, I was also informed of a second recall concerning airbags and they may no deploy if needed. The emissions recall was completed however the airbag recall procedure could not be performed due to what the technician described as a "weak" battery in my vehicle. If my vehicle’s battery was insufficient for completing the recall, I believe it is the dealership's responsibility to have the necessary tools, such as a service battery, to perform recall-related repairs. My understanding is that all recall procedures are to be carried out at no cost to the consumer, yet Bill Knight Ford is asking me to pay up wards of $200 to address the battery issue before the recall can be completed. Additionally, after checking the National Highway Traffic Safety Administration (NHTSA) website with my VIN, I did not find any other recalls listed. With this in mind, I have a few questions: Could you confirm whether there are any open recalls for my vehicle, particularly regarding the airbags? Am I correct in assuming that I am not responsible for ensuring my car is "ready" for recall procedures, such as replacing the battery? If there is an open airbag recall, how can I ensure the dealership completes the necessary repairs at no cost to me? I appreciate your time and assistance in this matter and look forward to your response. Below, I have included my vehicle and dealership information for yo

I believe there's a Manufactuing defect with my rear defrost. I woke up this morning to my back windshield blowing out. The temperature was not cold nor there was nothing felled on it. My car was parked in my driveway.

I was driving on the freeway, when All of the sudden the driver seat started to move by itself, and the door locks started locking and unlocking by itself.

The contact called on behalf of the dealer who owns a 2015 Ford Edge. The contact who is a Safety Emission Inspector for the dealer stated that the flex plate had fractured. The owner of the dealer was stopped at a traffic light when the engine seized, and the vehicle failed to move. After several attempts, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was towed back to the dealer and had not been driven since the failure. The failure mileage was 136,064.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cracked engine block caused by coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,000.

The contact owns a 2015 Ford Edge. The contact stated while starting the vehicle, the contact stated that the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for further assistance The approximate failure mileage was 79,877.

Under normal driving conditions, engine had severe misfires, flashing check engine light, and vehicle had to be pulled to side of highway. Took several hours sitting on highway to get tow truck to tow to dealership. Dealership confirmed coolant in pistons and deemed it a catastrophic engine failure. Problem appears to be widespread with many reports of the same, and a known engine defect that causes the problem.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempted to operate the rear trunk. The contact had to push up on the hatchback to move it upward with great force. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure a case was opened. The contact was referred to NHSTA Hotline for further assistance The approximate failure mileage was 176,000.

The contact owns a 2015 Ford Edge. The contact stated while inspecting the vehicle, the contact became aware that there was coolant leaking from the engine. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 215,467.

As I was leaving a parking deck and heading toward the exit gate, I applied the brakes, but the pedal went all the way to the floor. I had to pump the brakes repeatedly to stop. After driving a short distance, the problem persisted, so I parked my car and left it overnight. The next morning when getting the car, I noticed a wet spot near the rear driver-side tire. Upon checking, I found that the brake fluid reservoir was empty, so I refilled it with brake fluid. The vehicle has since been repaired by an independent mechanic and was not inspected by a Ford representative or anyone else besides the mechanic. I don’t recall seeing any warning notifications during the incident but the inspection report indicates a brake code error.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact’s husband observed condensation in the rear gate light bar. The vehicle was taken to a dealer where it was diagnosed that the taillight assembly needed to be replaced because of a broken seal. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the taillight assembly needed to be replaced due to a broken seal. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000.

The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle, the engine was vibrating abnormally. The failure persisted and an abnormal rattling sound started coming from the engine compartment with the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for a misfire in cylinder #1. The contact replaced the spark plugs; however, the failure persisted. Upon investigation, the contact discovered TSB: 22-229, which the contact linked to the failure. The vehicle was taken to a dealer, and it was determined that there was a coolant intrusion into cylinder #1. The contact was informed that the engine long block assembly needed to be replaced and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

In june of 2022, the vehicle was exhibiting symptoms of hard to start especially after refueling, stalling, and poor drivability and the check engine light was illuminated.This vehicle was taken to local ford dealer (dowling ford- cheshire, ct) and diagnosed as a faulty fuel vapor separator (aka purge valve/solenoid) Ford part # f2gz-9d289-a. The dealer performed diagnosis/repair/replacement of this part at a total cost of approximately $600. The problem appeared to have been fixed, but now on 10/15/2024 the same issue re-appeared, and once again the dealer has determined same part has failed and now will cost $729 for diag/repair/replacement. This repair is just outside of the 2 year parts and labor warranty provided by ford and/or dealer. According to my online research this is a well known and common problem with these vehicles as well as many other similar ford vehicles which a recall HAS been issued for, and driver/occupant safety is gravely affected because this issue can cause stalling, poor throttle response, inability to start, and general poor driveability which seriously affects safety and cause a crash or cause driver to be unable to avoid a crash or other danger. Ford motor co and ford dealer refuses to accept responsibility for this issue and will not offer any assistance for repair. As of 10/29/24 the vehicle has not been repaired yet, and vehicle and parts are available for inspection.

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was leaking. The dealer diagnosed that the power transfer unit had failed, causing the rear differential to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.

Engine light and problem with catalytic converter 2015 ford edge sel and seat driver ac air blowing make seat cold.

The contact owns a owns a 2015 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light was flashing on the instrument panel. The contact stated that the vehicle was losing motive power and was vibrating and shaking abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the engine had been replaced twice in the past 7 years for the same failure. The contact researched online and related the failure to TSB: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the "Steering Assist Fault Service Required", message was displayed. The contact stated that due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where corrosion was found on the steering gear bolts. The contact was then informed by the mechanic of NHTSA Campaign Number: 15V250000 (Steering). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 79,024.

The contact owns a 2015 Ford Edge. The contact stated that the track underneath the front driver’s side seat had a sharp edge, which cut her ankle. The contact had a cut on the back of the right calf but did not seek medical attention. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

My 2015 Ford Edge, with 95,000 miles, has a 2.0L EcoBoost engine that requires a new engine (Engine Long Block Kit) due to a coolant intrusion into the cylinder. Diagnostic trouble codes include PO302, PO217, and P0316 are consistent with TSB 19-2346 (See pic attached). There are also other Diagnostic trouble codes which include PO219, PO6E9, and P1026 (See pic attached) The service station that serviced my vehicle said this was the 4th Ford Edge they have seen this week with the same issue and Ford has recalled some of these vehicles but not my VIN#.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with failed spark plugs. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under Technical Service Bulletin: 22-2229. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 148,193.

My 2015 Ford Engine recently had engine failure. Came out of the blue. Had just undergone recall at ford dealership in Norwood, MA weeks before failure. Had just received inspection sticker weeks before failure. No warning lights came on. Suddenly started having white gray smoke coming from exhaust. Car not running properly. Smell from engine. Spoke with mechanic who said to have it towed not to drive it. Diagnosed with engine failure. Has approximately 103,000 miles on it. One owner. Routine maintenance. No issues with the car. Just noticed there is a recall in 2021-2022 ford edges with 2.7 choose engine. Sounds like my car. I have read and heard from several mechanics that this is a known problem with the Edge in particular. Would be interested in some feedback. This is a devastating expense and if this is a common theme I think Ford should be held responsible. I would appreciate a response. Thank you.

There is a hissing noise coming from the brake pedal. The noise goes away when the brake pedal is compressed then comes back on as the brake pedal is released. The hissing sound is constant and very bothersome. No issues with braking the car so far. Have had this issue since I bought the car about 5 years ago in 2019 and was told there is no issues with the brakes. Didn't want to spend out of pocket money so have lived with that since, but now the sound is much louder and very bothersome. This is not a normal wear and tear. Ford should issue a recall for this. Have reached out to both dealership and ford customer service and they haven't been helpful.

My vehicle’s flex plate is defective and, after having researched this further, it is a known manufacturer’s (Ford) issue. Despite this fact, Ford has conveniently issued a “recall” that eliminates my being able to have their defective part replaced and paid for by them. Straub vs Ford Motor Company, a lawsuit filed in 2021, attests to this fact. My question is how is Ford allowed to get away with this? It shouldn’t matter how long or how many likes the consumer has on the vehicle if the defective part and subsequent need for repair is not due to any negligence on the consumer’s part. I would appreciate any assistance or guidance in how to proceed with this matter. Thank you.