2015 Ford Edge complaints

The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed while being displayed. Additionally, the camera remained displayed while shifted out of reverse(R). The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The approximate failure mileage was 132,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

2.0L EcoBoost engine and coolant intrusion. Coolant leaked into two of the cylinder heads, resulting in engine failure and the need for a full engine replacement.Initially, the vehicle would not start. A tow company technician was able to get the vehicle started, after which I was advised to drive directly to my mechanic. I was informed that the exhaust smelled like diesel fuel and that if the engine were shut off, it was highly unlikely to restart. At that point, the check engine light illuminated. The dealership confirmed the coolant instrusion and the need for a new engine.

I was backing out of my driveway and I went about ten feet and my vehicle stopped i then put it in drive and it wouldn’t go anywhere ,i then put back in reverse and it wouldn’t go backwards either i shut the vehicle off and called triple aaa to get my vehicle towed.while I was waiting I started it up again and the i saw lit up on my dashboard Awd malfunction so I shut it off again.the tow company brought my vehicle to a service station up the street so they could look at it .They diagnosed it and on January 29th they said my rear differential needed to be replaced and the cost was going to be $3500 which included labor with all the issues with ford I checked to see if there was a recall there wasn’t but there were other people complaining about this when u look up problems with 2015 ford edge sel. There was no warning message prior to this happening.I do have to get this fixed it’s my only car. Please help this is extremely expensive especially for a senior citizen

The contact owns a 2015 Ford Edge. The contact stated that while driving approximately 45 MPH, the message "Steering Fault - Service Now" was displayed. The vehicle was later parked at the residence, and the next day while starting the vehicle, the power steering malfunctioned, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and traction control features were inoperable. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V250000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 33,170.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

The lug nut caps will not come off and no tire store in our area can get them off without charging an arm and a leg. what if we were on the road with a flat tire? my husband is [XXX] and i'm [XXX] . there is no way we'd be able to get the wheel off to change it. what if we had no cell service and a driver who is a criminal stops to "help". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MULTIPLE INSTANCES of being blinded COMPLETELY by LED headlights of oncoming vehicles. PLEASE DO SOMETHING about this!

We were on a Family road trip when issues popped up. Car was engine was buzzing and jumping in gears when started up and running rough. No check engines lights showed up. But we decided to drop it off at a dealership in Grants Pass Oregon to get checkout as we didnt feel safe driving it home. They say it is the transmission going bad. We were hundreds of miles away from home and driving over the cascade pass when this was occurring. 1\3\26

Coolant intrusion

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the recalls remedy parts were not yet available. The dealer was contacted and confirmed that the recalls remedy parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Long block repair due to coolant instrusion which is a known issue with this ford edge model. Dealership is quoting me $8468.16 to replace. Per their diagnosis they found coolant intrusion in cylinder 1 combustion chamber. TSB states replace long block assembly and retest. I was driving the car and it started feeling like it was skipping. I immediately returned home as I had just left the house and parked it. When I parked the check engine light came on. My husband noticed blowback in the oil and we called a tow truck driver to tow the vehicle to the dealership.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of NHTSA Campaign Numbers 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son reported that while driving at various speeds, the vehicle hesitated to respond while depressing the brake pedal, causing the braking distance to be extended. The MIL warning light was illuminated. The local dealer was contacted and informed the contact that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 85,000.

The contact owns a 2015 Ford Edge. The contact stated that while his daughter was driving 70 MPH, the vehicle suddenly shifted to reverse. The vehicle felt like it had shifted into neutral. The rear camera image was displayed. The rearview camera park aid message was displayed. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "Parking Brake Malfunction - Service Now" was displayed. The dealer and the manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,700.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while his wife was driving approximately 35 MPH, the brake pedal was depressed and remained on the floorboard. Additionally, the contact's wife had informed the contact that there was an abnormal sound coming from the wheels. The brake fluid warning light was illuminated. The vehicle was taken to the residence, where the contact inspected the vehicle and observed that there was no brake fluid in the brake fluid reservoir, and the contact added brake fluid. Upon attempting to drive the vehicle, the contact depressed the brake pedal, but the brake pedal remained pressed to the floorboard. The contact parked the vehicle and noticed condensation on the driver’s side rear wheel and on the driveway. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,454.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic)and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issues. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehicle was taken to the dealer, where all four tires were replaced with brand new tires; however, the failure recurred a week later. The vehicle was taken back to the dealer, where the deflated tires were resealed; however, the failure recurred a month later. The vehicle was taken to the dealer, where it was diagnosed and determined that the rims were corroded. The dealer cleaned the corroded rims and resealed the tires; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rims and the seal on the rims were defective, causing the tires to deflate. The dealer informed the contact that several other Ford vehicles of the same model were experiencing the rim failure. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and denied assistance due to the age of the vehicle; however, the dealer advised the contact that the failure was a factory defect and was not related to the age of the vehicle. The vehicle was not repaired. The failure mileage was approximately 39,000.

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “Contact the Dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

There was a constant burning smell off and on over the last year coming from under the hood. Some days it was stronger than others. Engine compartment was hot when hood was opened. Would the engine catch fire? The coolant level would drop/leak randomly causing car to sputter or vibrate while sitting at traffic lights, etc... Traffic behind me was ready to move, but my car wasn't moving at the normal rate. It wasn't safe. Warning lights would come on, but not always. Sometimes it would throw a code and sometimes it wouldn't. For the first several months, we didn't know what exactly was going on with the vehicle. Unfortunately these cars are still being sold with this problem. We bought one of them from a dealership and got stuck paying for a new engine. Clearly, someone ditched this car before the engine replacement became their problem. We aren't the only ones out there. Contacted Ford dealership for remedy or help with no luck. We went to our local mechanic for help and they gave a quote for engine replacement that was reasonable. Was told engine needed to be replaced for $6,500. Since, we had recently bought the car, we went ahead with replacement but were sick about it.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

And cause in your description. am writing to formally report a recurring and dangerous issue with my 2015 Ford Edge, which is currently driven by my 16-year-old daughter. Despite reporting this problem multiple times, it remains unresolved and poses a serious safety risk. The backup camera activates while driving at high speeds, distracting the driver and creating a hazardous situation. The steering becomes unusually tight, making it difficult to maneuver the vehicle safely, especially during lane changes or emergency corrections. These issues are not only persistent but occur while the vehicle is in motion at highway speeds, significantly increasing the risk of an accident. I have video documentation of the backup camera activating while driving, which I am willing to provide upon request.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 MPH, the "Brake Fluid Low" message was displayed. The contact inspected the brake fluid and noticed there was brake fluid in the reservoir. The contact added brake fluid to the reservoir, and approximately 5 days later, the message was displayed again. The contact became aware that there was no brake fluid in the reservoir. The vehicle was taken to a certified mechanic, who diagnosed a fracture in the brake hose, which caused a leak. The vehicle was not repaired. The dealer was contacted and confirmed that there were no parts for the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact attempted to schedule the recall repair appointments with the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Intermittently the seat heater for the drivers seat activates on its own. Goes to full heat getting extremely hot. Cannot initially turn down or off with the button on dash. Have to turn off vehicle and let it sit. Start vehicle - seat heater still on full. Sometimes the off/start sequence has to be repeated several times, before the button will work, lowering or turning off the seat heater. Incidents are increasing in frequency. Now taking more off/starts to get the seat heater to deactivate. Last incident. 5 off/start sequences over an 8-10 minute period.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked up and towed the vehicle to be repaired. A Police report was filed; however, the information was unavailable. The contact sustained injuries to the right shoulder. The contact stated that the shoulder injuries were continuous. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that an unknown warning light was illuminated. The local dealer was contacted and informed the contact to wait until the letter advising that the parts were available was received. An appointment would be made then for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owned a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train), 25V544000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention), and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that he received the recall notice related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while driving, the vehicle was slow to stop when the brake pedal was depressed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available. The approximate failure mileage was 150,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed fluid on the ground underneath the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A Police report was filed; however, the information was unavailable. In addition, the contact stated that both vehicles involved in the crash were condemned as a total loss. The contact went to the local hospital. The contact sustained injuries to the right thumb ligament, injuries to the left and right wrist; however, the injury to the right wrist was severely painful. In addition, the contact sustained several cuts and bruises. The contact was under continued medical treatment. The contact later received a recall notification NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at 40 MPH and attempting to depress the brake pedal, the brake pedal was mushy. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the brake hose was faulty and needed to be replaced, along with the rear brake rotors and brake pads. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

The contact's mother owns a 2015 Ford Edge. The contact performed a minor service on the vehicle. The contact stated that the vehicle was idling roughly, and the check engine warning light was illuminated. The contact replaced the spark plugs and the valve cover gasket; however, the vehicle was still idling roughly with a misfire coming from cylinder #3. The contact checked the spark plug in cylinder #3 and became aware that engine oil had fouled the plug. The contact stated that the vehicle was consuming engine oil, and 1 quart of oil was added after an oil change. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the pistons and piston rings had damaged the cylinders, and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.

The contact owns a 2015 Ford Edge. The contact stated while driving on three separate occasions, the vehicle failed to accelerate upon depression of the accelerator pedal. The vehicle was previously diagnosed with a cracked flex plate, and the flex plate was replaced twice; however, the failure persisted. The contact stated that while driving at 60 MPH, the vehicle made an abnormal knocking sound and lost motive power upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 22N12. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline to file a vehicle safety complaint. The vehicle was not repaired. The failure mileage was approximately 100,000.

Had a misfire when starting the vehicle so took it to a mechanic. There is a coolant leak in the engine block which appears to be a major problem with this year and make. Can cause engine failure and other problems.