2015 Ford Edge complaints

THE PANORAMIC SUNROOF DEVELOPED SPIDERWEB STYLE CRACKING FOR NO REASON. I JUST BOUGHT THIS CAR A WEEK AGO. THE CAR WAS NOT EVEN BEING DRIVEN WHEN THIS HAPPENED.

WHEN PULLING AWAY FROM A STOP SIGN INTO A INTERSECTION THE VEHICLE STOPPED, THE CHECK ENGINE LIGHT AND WRENCH LIGHT BOTH CAME ON. I TRIED TO ACCELERATE THROUGH THE INTERSECTION BUT NOTHING HAPPENED.. I COASTED TO A STOP. THANK GOODNESS NO CARS WERE COMING. I SHUT OFF THE VEHICLE AND RESTARTED IT. I DROVE AWAY AND WITHIN A FEW HUNDRED YARDS THE SAME THING HAPPENED. NO POWER, COULDN'T ACCELERATE.

THE GLASS ROOF ON MY 2015 FORD EDGE CRACKED IN A WAVE PATTERN IN MULTIPLE RUNS ACROSS THE ENTIRE LENGTH OF MY ROOF FOR NO REASON. NO CHIPS OR IMPACT AREA VISIBLE ON ROOF. NOTICED AFTER LEAVING DEALERSHIP FOR OIL CHANGE.

THE HEAD LIGHTS ON THIS MODEL FORD ARE DANGEROUSLY INADEQUATE. THE IS NO PERIPHERAL LIGHTING AND THE CANDLE POWER AT DUSK AND DARK IS SO LOW THE VISION IS EXTREMELY POOR. I DON'T DRIVE THE CAR AT NIGHT DUE TO SAFETY CONCERNS. WHEN SEARCHED ONLINE THIS A VERY COMMON PROBLEM WITH THE 2015 EDGE.

NOTED TODAY THAT THE REAR SECTION OF THE VISTA GLASS ROOF IS CRACKED ON OUR 2015 FORD EDGE.

AS WE SLOWLY BACKED OUT OF OUR GARAGE, WE LOOKED UP AND SAW A LONG CRACK IN THE SUNROOF. WE REMEMBERED READING IN CONSUMER REPORTS (DEC. 2017) THAT LARGER SUNROOFS HAVE SHATTERED AND THE ARTICLE SPECIFICALLY MENTIONED FORD EDGE. WE IMMEDIATELY CLOSED THE SHIELD IN CASE IT SHATTERED AND DROVE TO THE FORD DEALER.

AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NO

MY SUNROOF CRACKED ALL ON ITS OWN. I SEE THERE ARE SEVERAL OTHER PEOPLE THAT HAVE HAD THIS HAPPENED WHEN I RESEARCHED THIS ONLINE. MY VEHICLE WAS IN PARK AND I HEARD IT CRACK THEN LOOKED UP AND SAW THE CRACK IN MY SUNROOF.

I WAS DRIVING 55 MPH AND CAR POWER DROPPED TO COASTING AND I HAD TO PULL OFF THE ROAD. THE OIL INDICATOR CAME ON. I CALLED TRIPLE A AND THEN TRIED TO RESET THE OIL LIGHT TO RESET AND THE CAR STARTED AGAIN WITH POWER. CANCELLED TRIPLE A. CAR WAS NOT RESET AFTER OIL CHANGE. I COULD HAVE BEEN REAR ENDED!! REALLY SCARED ME.

WE HAD HAD A PROBLEM FOR OVER A YEAR.THE AC MAKES LOUD NOISES AND CUTS OUT AND STOPS WORKING IT WILL SPEED UP SLOW DOWN WITH NO TOUCHING.THE BLUETOOTH DOESN'T WORK PROPERLY AND THE PHONE DOESN'T SINK OR DROPS CALLS.THE CHECK ENGINE LIGHT COMES ON!!!!WE FIRST TOOK TO OUR LOCAL DEALERSHIP KELLY FORD IM MELBOURNE THEY COULDN'T GET IT TO FAIL.GAVE US THE CAR BACK AND WERE RUDE,MY WIFE CALLED CUSTOMER CARE AND MADE A COMPLAINT AND NOTHING WAS DONE.WE THEN SENT VIDEOS OF THE ISSUES. TO THE DEALERSHIP WE BOUGHT FROM WHICH IS 2 HOURS DRIVE SOUTH OF ELSE DELRARE FORD.WE DROVE THERE AND SHOWED THE SALES MANAGER AND SERVICE MANAGER THE CAR IN THE FAILED CONDITION AS WE DIDNT SHUT CAR OFF AND PULLED INTO THE SERVICE STATION AFTER AGAIN SENDING TEXT OF VIDEOS ON OUR DRIVE DOWN OF THE FAILING.THEY KEPT THE CAR FOR OVER 5 DAYS AND AGAIN SAID THEY COULDNT GET IT TO FAIL WHEN THEY RESTARTED LATER.WE WERE FURIOUS.WE HAVE AGAIN HAD TO CONTINUE TO DRIVE THIS CAR PAYING ALMOST $400.00 A MONTH AND NO ONE WILL FIX...OR GIVE US ANOTHER CAR.ITS A LEASE.WE PHONED CUSTOMER CARE AGAIN THEY GAVE US A CASE NUMBER AND SAID CONTACT PALM BAY FORD AND QUOTE THE CASE NUMBER IF THEY DIDNT NOT FIX THE CAR OR GIVE A REPLACEMENT UNTIL IT WAS FIXED WE COULD END THE LEASE EARLY. THE CAR HAS STALLED WHILE DRIVING.THE AC AND FAN VIBRATE SO LOAD AND GO FROM SUPER FAST TO SLOW AND THEN SHUTS OFF ALL WHILE DRIVING.WE ARE SCARED TO DRIVE!!!!

FRONT AND REAR LOWER DOOR JAMS COLLECT DIRT AND SALT ON DOOR. THIS HAPPENS BOTH ON HIGHWAY AND TOWN DRIVING. I HAD TO HAVE FORD CLEAN AND REINSTALL THE GASKET ON THE JAM AT A COST TO ME. THIS HAS NOT FIXED THE PROBLEM. HAS HAPPENS SINCE I GOT IT WITH 11K MILES.

REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT.

THE VISTA ROOF IS SLOW TO CLOSE AND WILL REOPEN MID CLOSE WITH OUT WARNING. FORD HAS LOOKED AT IT AND SAID IT WAS A LUBE PROBLEM AND KEEP LUBING THE TRACK BUT IT KEEPS HAPPENING.

ELECTRONIC STEERING GEAR FAILED AT 39,900 MILES. $2300 TO FIX.

WHILE DRIVING DOWN THE INTERSTATE, HEARD A VERY LOUD "POP"; THE ENTIRE REAR WINDSHIELD SPONTANEOUSLY BROKE. NOTHING HIT OR FELL ONTO MY CAR, THE BACK WINDSHIELD LITERALLY JUST POPPED AND SHATTERED INTO PIECES. I PULLED OVER AND GOT OUT TO LOOK AT IT, WHEN I CLOSED MY DOOR, THE WINDSHIELD STARTED CRUMBLING INTO THE CAR. IT LOOK LIKE THE OUTER EDGES OF THE WINDSHIELD SNAPPED OR COMPRESSED FIRST AND THEN THE CENTER OF IT WENT. IT WAS A VERY SCARY SITUATION WHILE DRIVING; THANK GOD MY CHILDREN WERE NOT IN THE BACK AT THE TIME.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 48 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO VIBRATE AND A LOUD THUMPING SOUND WAS HEARD WITHIN THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER (SHEEHY FORD LINCOLN OF RICHMOND, 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A FEW DIFFERENT OPTIONS TO TRY ON THE VEHICLE TO SEE IF ANY WOULD REMEDY THE FAILURE. THE DEALER STATED THAT NONE OF THE OPTIONS WERE HELPFUL IN REPAIRING THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY DID NOT KNOW HOW TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE WINDSHEILD WIPERS CONTINUED TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD AND WERE STUCK TOGETHER. THE FAILURE MILEAGE WAS 62,795.

THE SUNROOF OF MY CAR CRACKED. I KEEP MY CAR IN A GARAGE AND DO NOT DRIVE IT TO WORK AS I AM RETIRED. NOTHING FELL ON MY CAR OR HIT MY CAR. ONE DAY, I OPENED THE COVER ON THE SUN ROOF WHILE THE CAR WAS STATIONARY, AND IT WAS CRACKED. I HAVE SINCE READ THAT THE FORD EDGE HAS A HIGHER THAN USUAL NUMBER OF COMPLAINTS OF CRACKED SUNROOFS.

THE TIRES ON OUR EDGE ARE COMING APART. THEY ARE HANKOOK AND AREN'T COVERED BY ANY WARRANTY OR RECALL. HANKOOK DEALER TELLS ME THAT THEY ARE COMING APART BECAUSE OF DRIVING ON GRAVEL. OUR ROADS ARE BLACKTOP. ALL 4 TIRES LOOK THE SAME. PEALING AWAY FROM CORE OF TIRE.

KNOWN PROBLEM WITH MANY FORD EDGE POWER REAR LIFT GATES. THE POWER GATE WILL NOT OPERATE WITH REMOTE, INTERIOR RELEASE, OR EXTERIOR RELEASE BUTTONS. ALSO, CANNOT BE RELEASED FROM INSIDE EITHER. POTENTIALLY, TRAPPING SOMEONE IN REAR STORAGE AND UNABLE TO GET OUT. VEHICLE WAS STATIONARY ANYWHERE AT ANY GIVEN TIME.

VEHICLE WAS STATIONARY IN THE MIDDLE OF AN ELEMENTARY SCHOOL PARKING LOT. WHEN I GOT THERE IN THE MORNING, NOTHING WAS WRONG WITH MY BACK WINDSHIELD. NO CRACKS. NO CHIPS. WHEN I WALKED OUT IN THE AFTERNOON, MY BACK WINDSHIELD WAS CRACKED FROM TOP TO BOTTOM AND FROM THE LEFT SIDE TO THE RIGHT SIDE. ALL ALONG THE BOTTOM EDGE OF THE WINDSHIELD HAD LITTLE PIECES THAT HAD ALREADY FALLEN OUT. WHEN I SHUT MY DRIVER SIDE DOOR THE PRESSURE POPPED MY WINDSHIELD OUT. THEN, WHEN I SHUT THE LEFT BACK DOOR THE WINDSHIELD SHATTERED. GLASS WAS IN MY TRUNK AND ON THE CEMENT. I BELIEVE THIS WAS DUE TO FAULTY GLASS.

THE CAR WAS PARKED, WHEN THE IGNITION WAS TURNED ON, I NOTICED THE LOSS OF POWER STEERING, AND A SERVICE MESSAGE APPEARED STATING STEERING ASSIST FAULT, SERVICE REQUIRED.

THE DRIVER'S SIDE 'DOOR AJAR' LIGHT AND CHIME GO OFF WHEN THE DOOR IS CORRECTLY SHUT. THE DOORS WILL NOT LOCK. IF LEFT TO RING IT WILL DRAIN THE BATTERY BECAUSE INTERIOR LIGHTS WILL NOT TURN OFF. IT IS NECESSARY TO STOP CAR, PUT INTO PARK, AND SLAM THE DOOR MULTIPLE TIMES. IT HAPPENS EVERYTIME THE DOOR MUST BE SHUT.

I RECENTLY HAD A BACKSEAT PASSENGER WHO NOTICED THE PANORAMIC SUNROOF WAS CRACKED. I DO NOT KNOW WHEN THE CRACK HAPPENED.

AFTER OWNING MY CAR FOR ONLY 16 MONTHS, THE PANORAMIC SUNROOF ON MY 2015 FORD EDGE TITANIUM CRACKED COMPLETELY DOWN THE LENGTH AS WELL AS ACROSS THE WIDTH OF THE ENTIRE ROOF. NEITHER THE CAR NOR ROOF HAD NOT BEEN STRUCK BY ANYTHING - IT WAS VERY OBVIOUSLY A STRESS FRACTURES. IT WAS A WARM SUNNY SPRING DAY, AND THE CAR HAD BEEN JUST SITTING IN FRONT OF MY HOUSE. WHEN I DREW BACK THE SUNROOF SHADE, I SAW THE ROOF COMPLETELY CRACKED SIDE TO SIDE AND FRONT TO BACK. I VERY CAREFULLY DROVE TO MY FORD DEALERSHIP. THE SERVICE DEPARTMENT INSISTED THAT A ROCK OR SOMETHING HIT IT AND REFUSED TO DO ANYTHING TO HELP REPLACE IT. I HAD TO HAVE A BODY SHOP REPLACE THE SUNROOF AND MY INSURANCE COMPANY COVERED REMAINING $800 OF THE $1300 COST AFTER I PAID THE $500 DEDUCTIBLE. MY AUTO INSURANCE HAS NOW GONE UP SEVERAL HUNDRED DOLLARS BECAUSE THEY CONSIDERED IT AN "ACCIDENT" WHICH IT WAS NOT! THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH VERY WORRIES ME THAT THE REPLACEMENT ROOF WILL BE ALSO LIKELY TO BREAK. THERE WAS DEFINITELY NO IMPACT BUT FORD REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY - THIS IS CRIMINAL.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 65 MPH, THE ROCKER PANEL DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,451.

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR

WHILE DRIVING THE RMPS ALL OF THE SUDDEN INCREASED RAPIDLY (I HAD MY FOOT ON THE ACCELERATOR TRAVELING AROUND 50 MPG) AS THE VEHICLE CONTINUED TO SLOW. THE VEHICLE THEN STARTED TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS (HAD A FULL TANK). I PULLED OVER THEN STARTED OUT AGAIN. THEN I REALIZED IT WAS THE TRANSMISSION. I RELUCTANTLY WENT INTO FIRST, SMOOTHED INTO 2ND THEN FELT LIKE IT TOTALLY SKIPPED 3RD BEFORE SETTLING INTO 4TH. I HAVE 6 YEARS. TRAVELING AROUND 60-70 WAS FINE. IT WAS THE LOWER GEARS WHEN STARTING FROM A STOP THAT WAS GIVING ME ISSUES. I NEED TO ADVISE YOU THAT THIS IS A 2015 MODEL WITH ONLY 12,885 MILES ON IT WHEN 3RD AND 5TH GEAR 'DROPPED OUT' OF MY TRANSMISSION. THIS IS WHAT THE LICENSED FORD MECHANIC ADVISED ME. I'M VERY UPSET BECAUSE IT'S STILL UNDER WARRANTY AND FORD WILL ONLY FIX THE BROKEN PARTS AND NOT THE WHOLE TRANSMISSION. ONLY 12,885 MILES AND I BOUGHT IT USED - I'VE ONLY HAD IT FOR 3 MONTHS AT THIS POINT.

I STARTED SEEING WATER ON THE DRIVERS SIDE FLOOR OF THE CAR IN NOVEMBER 2017 AFTER ABOUT A WEEK OF RAIN AND AFTER THE CAR WAS SITTING IN MY DRIVEWAY FOR A COUPLE OF DAYS. THERE WAS ABOUT AN INCH OF WATER ON THE FLOOR AND WATER SHOOTING OUT OF THE VENT UNDER THE DRIVERS SEAT WHEN THE HEAT IS TURNED ON. ALL OF THE WINDOWS ON THE INSIDE OF THE CAR ARE SO WET & FOGGGED UP THEY JUST DRIP. AFTER GOOGLING 2015 FORD EDGE WATER LEAKS ABOUT 20 + ARTICLES POPPED ABOUT FORD ISSUING A STOP SALE ON SOME 2015 FORD EDGE MODELS MADE BEFORE APRIL 28TH 2015 FOR WATER LEAKS THAT CAUSE CORROSION, MOLDING, AND ELECTRICAL PROBLEMS. MY CAR WAS MADE APRIL 8 2015. I TALKED TO FORD AND SINCE IT WASNT AN ACTUAL RECALL THEY WONT ADDRESS IT. I TALKED TO THE DEALERSHIP WHO THEN TOLD ME SINCE IT OUT OF WARRANTY & THERE WASNT AN ACTUAL RECALL THAT THEY WONT EITHER. AFTER ABOUT A WEEK OF GOING BACK AND FORTH WITH BICKFORD FORD THEY DECIDED TO LOOK AT IT. I BROUGHT IT IN ON DECEMEBER 18 2017 AND THEY CONTRACTED IT OUT TO A COMPANY CALLED HOGLUNDS IN EVERETT WASHINGTON. ON DECEMEBER 20 2017 BICKFORD CALLED AND TOLD ME THEY DIAGNOSED THE ISSUE,THAT IT WAS INDEED A WATER LEAK IN THE FRAME OF THE CAR AND THAT THEY WERE GOING TO HAVE IT FIXED. ON DECEMEBER 22 2017 BICKFORD CALLED AND SAID THAT IT WAS FIXED AND READY TO PICK UP. WHEN I WENT TO PICK IT UP. THEY TOLD ME THAT THEY HAD WASHED IT AND HANDED ME THEY KEYS. WHEN I GOT IN THE CAR THE FLOOR WAS MORE WET THAT IT EVER HAD BEEN BEFORE BECAUSE IT WAS WASHED AND T

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

WHILE DRIVING DOWN THE INTERSTATE WE HEAR A LOUD 'POP' WHICH SOUNDED LIKE A BALLOON POPPING THEN A CRACKLING NOISE. I LOOKED BACK AND THE ENTIRE REAR WINDOW ON THE HATCH OF OUR EDGE HAD SHATTERED. LUCKILY IT STAYED IN TACT UNTIL WE RETURNED HOME AND WHEN I SHUT A DOOR IT STARTED TO BREAK ALL OF THE WAY OPEN. WE WERE NOT TRAVELING BY ANY OTHER VEHICLE AT THE TIME THIS HAPPENED.

THE DRIVER'S POWER WINDOW INEXPLICABLY AND SUDDENLY FAILS TO OPERATE. AS A RESULT, THE DRIVER'S WINDOW WILL FAIL TO OPEN, CLOSE OR QUIT OPERATING LEAVING THE WINDOW PARTIALLY OPEN/CLOSE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION OR STATIONARY . . . . ANYWHERE/ANYTIME. DURING INCLEMENT WEATHER, IF THE WINDOW IS STUCK OPEN OR PARTIALLY OPEN POSITION, IT BECOMES DIFFICULT TO SAFELY OPERATE THE VEHICLE.

I PURCHASED A CERTIFIED USED FORD EDGE 2015 MODEL IN JULY 2016 AT THIS DEALERSHIP. ON 9/10/17 WHILE DRIVING, I HAD A LOSS OF POWER AND SOME OF THE DASHBOARD LIGHT LIT UP. I MADE TO A PARKING LOT, PUT THE CAR IN PARK AND THEN IT WORKED FINE. THEN ON 10/24/17 WHILE DRIVING TO WORK THROUGH AN INTERSECTION, I LOST POWER AGAIN. I COASTED THROUGH AND PULLED OVER. AGAIN, I WAS ABLE TO PUT THE CAR IN PARK AND THEN IT WORKED. I CALLED GILBERT BAUGH AND THEY SAID I NEEDED TO BRING THE CAR IN. I TOOK THE CAR TO THE DEALERSHIP ON 10/28/17. I EXPLAINED WHAT HAD HAPPENED AND ASK THEM TO LOOK AT THE CAR. LATER THE GUY CAME TO ME AND SAID THEY DROVE THE CAR AND DIDN'T HAVE ANY PROBLEMS BUT THEY TRIED TO RESET THE COMPUTER AND THERE WAS A GLITCH AND THEY CAN'T GET THE CAR TO CRANK. THEY SAID I WOULD NEED TO LEAVE THE VEHICLE. I LEFT THE VEHICLE AND THEN THEY CALLED 10/30 AND SAID THAT THE COMPUTER WAS BAD AND THAT I WOULD NEED TO REPLACE IT, AND IT WASN'T COVERED UNDER MY POWERTRAIN WARRANTY. I QUESTIONED THEM ON THIS BECAUSE THE CAR WAS DRIVABLE WHEN I TOOK IT IN. I CALLED 11/2/17 AND THE COMPUTER WAS NOT IN YET. THEY CALLED ON 11/3 AND SAID THEY RECEIVED THE COMPUTER AND PUT IT IN BUT THAT THE CAR WAS DOING THE SAME THING, WOULD NOT CRANK. I CALLED THEM AGAIN A FEW DAYS LATER AND THEY THOUGHT MAYBE THERE WAS A PROBLEM WITH THEIR COMPUTER THEY WERE USING TO PROGRAM AND HAD CONTACTED FORD FOR ASSISTANCE. AGAIN, I WAITED TO LATER BE TOLD THAT NEW SOFTWARE WILL NEED TO BE WRITTEN BY FORD TO SOL

CAR WAS BEING DRIVEN, CEL CAME ON, ENGINE MISFIRE (SPARK PLUG). TOOK IT TO DEALER, FOUND COOLANT IN 3 CYLINDER BAYS. ODOMETER JUST TURNED 60,000. VEHICLE CURRENTLY AT MALLOY'S FORD IN WINCHESTER, VA

WHILE DRIVING, AT TIMES THE SENSORS, L OR R SIDE WILL ACTIVATE, WITH NOTHING CLOSE TO THE VEHICLE. I HAVE DRIVEN OUT OF MY DRIVEWAY , IT COME ON OR AT AN INTERSECTION, AGAIN WITH NOTHING AROUND THE CAR AND THE SCREEN AND BELLS GO OFF AS IF SOMETHING IS CLOSE. IT HAS BEEN TO THE FORD DEALERSHIP TWICE AND OF COURSE NOTHING.

THE PANORAMIC SUNROOF HAS DEVELOPED A CRACK. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A COMMON PROBLEM WITH THIS YEAR. ACCORDING TO THE DEALER, THE CRACK WAS CAUSED BY AN IMPACT. I AM NOT ABLE TO SEE ANY IMPACT DAMAGE. THESE WINDOWS ARE SUPPOSED TO BE STRONGER THAN STEEL. IF I HAVE TO WORRY ABOUT A 200LB GLASS ROOF COLLAPSING ON TOP OF ME, THAT NEEDS TO BE FIXED. FOR REFUSES TO ACKNOWLEDGE THIS AS A DEFECT AND PUTS IT OFF ON THE CONSUMER. A SAFETY RECALL SHOULD BE ISSUED.

THE GLASS PANEL ON THE PANORAMIC SUNROOF CRACKED FOR NO OBVIOUS REASON. SELLING DEALER WAS CONTACTED. THE SERVICE MANAGER LOOKED AT THE GLASS AND STATED THAT "IT WAS CAUSED BY IMPACT CALL YOUR INSURANCE COMPANY". THERE WAS NO IMPACT. IT SEEMS THE GLASS PANEL IS UNDER A PRESSURE/STRESS LOAD. THE GLASS JUST CRACKED.

REAR DOORS FREEZE SHUT TRAPPING REAR SEAT RIDERS. THIS HAS HAPPENED MANY TIMES ON THIS CAR HERE IN NORTHERN MINNESOTA. HAVE TAKEN CAR TO DEALER THREE TIMES WITH THE DOORS FROZEN. THEY HAVE DONE ALL THEY CAN TO REPAIR THIS INCLUDING MODIFYING THE CAR AT MY COST. FORD HAS NOT RESPONDED WITH ANY HELP, OUR DEALER HAS NO IDEA WHAT MORE THEY CAN DO, BUT HAS TOLD US WE ARE NOT ALONE WITH THIS PROBLEM. IT HAPPENS ANYTIME WE HAVE SLUSH ON THE ROADS AND THE TEMP. IS BELOW 32 DEGREES

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF THROTTLE RESPONSE WHEN DEPRESSING THE ACCELERATOR PEDAL, AND FAILED TO ACCELERATE PROPERLY. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD IN LAS VEGAS, NV) AND A MODULE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE IDLED VERY HIGHLY UNTIL THE ENGINE WARMED UP. ALSO, THE BRAKES WOULD NOT FUNCTION PROPERLY. THE DRIVER WAS UNABLE TO GRADUALLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO DRIVE ABNORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENSOR LEAKED OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AN UNKNOWN FORD DEALER WHERE IT WAS DETERMINED THAT THE ENGINE COULD NOT BE REPAIRED AND THE CONTACT WAS ADVISED TO CALL NHTSA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

WITHIN THE LAST 6 MONTHS MY REAR GATE HAS CLOSED WITHOUT ANY ACTION BY ME. THE FIRST TIME IT HAPPENED WAS 6 MONTHS AGO. I WAS LOADING IN THE BACK OF MY EDGE AND THE REAR GATE STARTED CLOSING. IT CLOSED ON MY BACK AND WOULD NOT STOP. I NOTICED IT WAS NOT GOING TO STOP SO I DUCKED REAL FAST TO GET OUT OF THE WAY. I HAD A STIFF NECK FOR WEEKS. I WENT TO PICK UP TILE AND THEY WERE LOADING IT IN THE BACK AND I NOTICED THE GATE STARTING TO CLOSE AND I YELLED AT THE GUY TO DUCK AND GET OUT OF THE WAY. MY WIFE WAS PUTTING SOMETHING IN THE BACK AND I YELLED TO HER TO GET OUT OF THE WAY. I HAVE TAKEN THE VEHICLE TO 2 DEALERS AND EACH SAID NO TROUBLE FOUND. THIS COULD BE DANGEROUS IF A LITTLE KID WAS IN THE BACK WHEN IT WAS CLOSING ON ITS OWN SINCE THERE DOES NOT SEEM TO BE ANY SAFETY TO STOP IT. THE VEHICLE WAS OFF EACH TIME WITH THE GATE OPEN EACH TIME.

THIS VEHICLE IS LEAKING AROUND THE HAND GRIP (DRIVERS SIDE) AND LEAKING IN THE FLOOR.

BREAKS I TRIED BREAKING WHILE APPROACHING A STOP LIGHT BUT MY CAR REFUSED TO STOP. LUCKILY THERE WAS NOBODY IN FRONT OF ME, BUT IT TOOK ME ABOUT 2 OR 3X THE AMOUNT OF TIME I'M USED TO, TO MAKE A COMPLETE STOP. THERE'S A HISSING NOISE NOW WHEN I PRESS ON THE BREAK AND I HAVE TO PUT DOWN A LOT OF PRESSURE ON THE PEDAL IN ORDER TO STOP. I DON'T KNOW IF IT HAS ANYTHING TO DO WITH THE RECALL ISSUED IN NOVEMBER BUT THIS IS DANGEROUS.

VEHICLE LOST ALL FORWARD DRIVING POWER WHEN MERGING INTO TRAFFIC ON 3 LANE MAJOR HIGHWAY FROM ON RAMP DURING RUSH HOUR TRAFFIC. WRENCH LIGHT CAME ON AND VEHICLE ENTERED LIMP MODE. NEARLY CRASHED BECAUSE OF LIMP MODE CAUSED REDUCED STEERING AND REDUCED SPEED TO MAXIMUM OF 10 MPH ON HIGHWAY WITH 55 MPH SPEED LIMIT. NO WHERE TO PULL OVER ON HIGHWAY SO DROVE VEHICLE IN LIMP MODE OFF NEXT EXIT. AFTER PARKING AND RE-STARTING, REVERSE NOT ENGAGING AND NOW SLIPPING IN AND OUT OF DRIVE GEARS. TOWED TO DEALER. DEALER UNABLE TO DIAGNOSE TRANSMISSION PROBLEM. DURING DIAGNOSIS DEALER PERFORMED COST ANALYSIS AND DECIDED TO REPLACE ENTIRE TRANSMISSION. VEHICLE AT DEALER SERVICE CENTER FOR 30 DAYS. AFTER PICKING UP "REPAIRED" VEHICLE A LOUD EXHAUST NOTE IS NOW PREVALENT. NEED TO TAKE VEHICLE BACK TO DEALER SERVICE DEPARTMENT FOR FURTHER DIAGNOSIS.

FULL ACCESSORY POWER MODE - CAR SHUTS DOWN AT STOPLIGHTS AND MUST BE RESTARTED.

2015 FORD EDGE MOOONROOF GLASS SHATTERED FOR NO REASON AT ALL. IT WAS IN THE CLOSED POSITION AND NOTHING HIT IT.

MY REAR WINDSHIELD SHATTERED FOR NO REASON. I WAS PULLING OUT OF A PARKING SPOT AND HEARD A LOUD POP. NOTHING HAD HIT MY CAR, NO ONE WAS AROUND, NOTHING FELL FROM THE SKY OR OFF OF A BUILDING. MY REAR WINDSHIELD BASICALLY JUST EXPLODED AND CRACKED FROM ONE SIDE TO THE OTHER, ACROSS THE BOTTOM AND THEN BUCKLED AND CRACKED UP THE CENTER. SHARDS OF GLASS WERE FALLING INTO THE CAR AND ALSO POURING OUT THE BOTTOM OF THE WINDOW. GLASS HAS NOW FALLEN INTO THE REAR GATE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND TOOK NUMEROUS ATTEMPTS TO RESTART THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE "SERVICE THE ADVANCETRAK" AND "SEE MANUAL" MESSAGES ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A FORD INSPECTOR INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD NOT BE REPLICATED FAILURE MILEAGE WAS APPROXIMATELY 5,849. UPDATED *LJ *AS

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.

REVERSE AID CAMERA RANDOMLY TURNS ON WHILE THE CAR IS IN MOTION. WHEN THIS HAPPENS THE TRANSMISSION APPEARS TO LURCH AS IF THE TRACTION CONTROL SYSTEM IS ADJUSTING THE SPIN OF THE FRONT TIRES. WE HAVE HAD THIS INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE EVEN REPLACED THE CAMERA AND THE ISSUE STILL HAPPENS. WE ARE CONCERNED THAT THE TRANSMISSION MAY FAIL TO OPERATE NORMALLY UNDER LOAD WHEN ATTEMPTING TO ACCELERATE.