UNLIKE OTHER FORD VEHICLES, THE EDGE REAR BACKUP SYSTEM ACTIVATES ONLY WHEN THE VEHICLE IS APPROACHING AN OBJECT AT LESS THAN 3 MPH OR AN OBJECT IS APPROACHING THE REAR OF THE VEHICLE DIRECTLY. LATERAL MOVEMENT IS NOT DETECTED. ALSO, STATIONARY OBJECTS DIRECTLY BEHIND THE VEHICLE WITHIN THE VEHICLE,S WARNING ZONE ARE NOT DETECTED UNLESS THE VEHICLE IS MOVING. WITHIN THE FIRST WEEK OF DRIVING THIS VEHICLE, I TRIED TO BACK UP FROM A PARKING SPACE. A PEDESTRIAN WAS WALKING DIRECTLY BEHIND THE RIGHT REAR OF THE VEHICLE. THE VEHICLE STARTED REARWARD AND HIT THE PEDESTRIAN WITHOUT ANY AUDIBLE WARNING. THE PEDESTRIAN CONTINUED TO THE RIGHT SIDE OF THE VEHICLE, GAVE ME A DISGUSTING LOOK AND WALKED AWAY I RETURNED THE VEHICLE TO THE FORD DEALER COMPLAINING ABOUT THE BACKUP SYSTEM AND WE TESTED TWO OTHER NEW EDGE'S. THEY PERFORMED THE SAME WAY. THE OWNER'S MANUAL OUTLINES THE SAME BACKUP PROCEDURE AS I DESCRIBED ABOVE. THE DEALER EXPLAINED THAT THIS SYSTEM WAS NEW AND ONLY ON THE 2015 AND BEYOND EDGE. I THINK THIS SYSTEM IS POORLY DESIGNED COMPARED TO OTHER FORD VEHICLES. I ALSO HAVE A 2016 EXPLORER WITH A REAR BACKUP SYSTEM. AN AUDIBLE WARNING SOUNDS EVERY TIME SOMETHING IS WITHIN THE BACKUP ZONE I.E. STANDING STILL, LATERAL MOVEMENT, APPROACHING, ETC. I WOULD LIKE TO SEE SOME TYPE OF INVESTIGATION INTO THIS MATTER. THANK YOU
2015 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
I NOTICED A SPOT THAT WAS ABOUT AN INCH LONG ON THE REAR HATCH BACK GLASS WHERE THE DEFROSTER GRID APPEARED TO BE DELAMINATED. LATER THAT EVENING, I WAS ON MY WAY TO WORK. THE TEMPERATURE WAS BELOW FREEZING. I WAS DRIVING ABOUT 35 MPH ON A COUNTRY ROAD BECAUSE THE ROADS WERE ICY. THERE WAS NO TRAFFIC ON THE ROAD OTHER THAN MYSELF. I ALLOWED THE CAR TO WARM UP WITH THE REAR DEFROSTER ON FOR ABOUT TWO MINUTES PRIOR TO MY TRIP. ABOUT A MILE UP THE ROAD, THE REAR HATCH BACK GLASS EXPLODED. A SECTION ABOUT 8" BY 6" WAS BLOWN OUT AWAY FROM THE VEHICLE, WITH THE REST OF THE GLASS BROKEN BUT REMAINING IN PLACE. THE SECTION OF THE WINDOW THAT WAS BLOWN OUT WAS THE SAME AREA WHERE I HAD SEEN THE DELAMINATION EARLIER THAT DAY.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 27,449. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
EXHAUST IN CABIN WAY BEYOND PERMISSIBLE LIMITS FROM DAY 1. I SUSPECTED THE FIREWALL WAS ALLOWING EXHAUST INTO INTERIOR, BUT THEN I STARTED SUSPECTING THE REAR WAS ALLOWING EXHAUST IN DUE TO AN AIR EDDY RECIRCULATING BEHIND THE VEHICLE ALLOWING EXHAUST INTO THE CABIN VIA LOWER REAR DOOR SEAL NOT SEALING TIGHT ENOUGH VIA THE AUTOMATED DOOR CLOSURE NOT SUFFICIENTLY FORMING A SEAL.
EXTENSIVE WATER DAMAGE. WATER IS LEAKING INTO THE CAR FROM AN UNKNOWN AREA CAUSING PUDDLING ON THE DRIVER SIDE FLOOR. WATER CAN BE HEARD SWISHING FROM UNDERNEATH THE CAR. A NOTICE WAS SENT TO DEALERS TO FIX THE ISSUE BEFORE THE CARS WERE SOLD, IT APPEARS THAT THEY DID NOT FIX THE ISSUE PRIOR TO SELLING ME THE CAR AND IS NOW REFUSING TO PAY TO FIX IT DUE TO THE FACT THAT I AM OVER THE WARRANTY PERIOD.
WHILE TRAVELLING ON INTERSTATE 93, MY 2015 FORD EDGE DISPLAYED A WARNING NOTICE ON THE DASHBOARD THAT READ "FULL ACCESSORY POWER ACTIVE." AFTER SELECTING "OK" TO ACKNOWLEDGE THE WARNING, THE VEHICLE LOST ALL POWER AND WAS RENDERED IMMOBILE. THE CAR CAME TO A COMPLETE STOP ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE WAS SHIFTED INTO PARK AND ATTEMPTS WERE MADE TO RESTART IT. THE VEHICLE SUCCESSFULLY RESTARTED AND THE COMMUTE WAS COMPLETED. THIS ISSUE MUST BE CORRECTED IMMEDIATELY. IT POSES AN SERIOUS THREAT TO THE HEALTH AND SAFETY OF THE GENERAL PUBLIC.
FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.
CPSC: 2015 FORD EDGE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING IN THE MIDDLE LANE. *BF THE CONSUMER STATED THE SRS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY ENGINE SENSOR. *JB
I OWN THIS 2015 EDGE FOR LESS THAN A YEAR AND LESS THAN 15,000 MILES. DRIVING ON A SUNDAY AFTERNOON AT 35 MILES PER HOUR TO PICK PUMPKINS AND THE TRANSMISSION JUST STARTS SPINNING. WE PULL OVER AND TRANSMISSION IS COMPLETELY SHOT WILL NOT MOVE CAR. CALL AAA AND HAVE IT TOWED TO THE NEAREST DEALER CARBONE FORD IN BENNINGTON VERMONT. THIS IS NOT WHERE IT WAS PURCHASED BUT IT IS WHERE I HAVE IT SERVICED. SO THE FIRST THING THEY TELL ME IS FORD WILL NOT ISSUE A LOANER VEHICLE NOR WILL THEY PAY FOR A RENTAL. THEY TELL ME THEY FIRST MUST "DOWNLOAD THE DATA FROM THEIR COMPUTER TO FORD, SO THAT FORD CAN DECIDE WHETHER TO FIX IT OR REPLACE IT." THIS TOOK TWO FULL WEEKS. IN THE THIRD WEEK FORD TOLD THEM THEY COULD REPAIR IT AND THE PARTS WERE SENT. IN THE FOURTH WEEK I WAS PROMISED THE CAR WEDNESDAY AND THEN "ABSOLUTELY FRIDAY" IT IS NOW SATURDAY AND NO CAR. I HAVE RENTED A CAR FOR FOUR FULL WEEKS GOING ON FIVE. THE KILLER IS THAT AAMCO WOULD HAVE TAKEN TWO DAYS TO FIX OR REPLACE MY TRANSMISSION AND FORD THINKS THIS IS SOMEHOW NOT THEIR FAULT THEREFORE NO LOANER VEHICLE.
ELECTRONIC THROTTLE BODY FAILURE. VEHICLE LOST ALL ENGINE POWER AND ENTERED LIMP MODE AT 70 MPH ON HIGHWAY. WARNING LIGHTS CAME ON & NO NOTICE GIVEN. HAD TO IMMEDIATELY PULL OVER TO SIDE OF HIGHWAY. NEARLY LOST CONTROL OF VEHICLE AND ALMOST CRASHED. DEALER STATED THE ELECTRONIC THROTTLE BODY FAILED AND DEEMED CAR UNFIT/UNSAFE FOR TRAVEL ON THE ROAD. LEFT VEHICLE AT FORD DEALER TO REPLACE THROTTLE BODY.
ON 10-18-2016 OUR EDGE LOST ALL POWER ON A RESIDENTIAL STREET; SPEED REDUCED TO 2 MPH. WE DROVE HOME; THE VEHICLE WAS TOWED TO DEALERSHIP, & THE ELECTRONIC THROTTLE BODY WAS REPAIRED. ON 11-15-16 THE SAME THING HAPPENED, BUT THIS TIME WE WERE IN DALLAS ON HIGHWAY 289 IN AN INTERIOR LANE AT 55 MPH. WE SLOWED TO 2 MPH, BUT REACHED A PARKING LOT. FORD DEALER THEN REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. FORD KNOWS OF THE THROTTLE ISSUE, AND ONLY REPLACES IT AFTER THE SECOND MALFUNCTION. THIS POLICY PUTS ALL EDGE DRIVERS AT RISK AND SHOULD BE CHANGED TO REPLACE THEM IMMEDIATELY.
I WAS DRIVING ON A BACK ROAD BUT I WAS AT AN INTERSECTION AND MY CAR WENT INTO LIMP MODE. I GOT BUMPED BY OTHER DRIVERS AND I HAD TO MAKE IT TO THE BREAK DOWN LANE. THE CAR COMPLETELY SHUTDOWN IT WAS FRIGHTENING. FORD SAID NOTHING WAS WRONG WHEN THERE CLEARLY WAS. *TR
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE KEEPING SYSTEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING TORQUE STIFFENED WHILE CHANGING LANES. AS A RESULT, THE VEHICLE MOVED ONE LANE FURTHER THAN WAS NEEDED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO PAGE 20 OF THE SYSTEM MANUAL FOR THE EXACT FUNCTION OF THE LANE KEEPING SYSTEM. THE FAILURE RECURRED. THE CONTACT WANTED TO RETURN THE VEHICLE FOR A REFUND. THE FAILURE MILEAGE WAS 1,036. *TR
MULTIPLE TIMES THE CAR SUDDENLY LOST ALL POWER. ENGINE SHUTS OFF, POWER STEERING GONE AND ALL THE WARNING LIGHTS ON THE DASH LIGHT UP. THIS HAS HAPPENED ON EXPRESSWAYS, CITY STREETS AND COUNTRY ROADS, EACH TIME IMPEDING THE FLOW OF TRAFFIC AND PEOPLE DON'T RESPOND WELL TO ME WHEN THIS HAPPENS. I HAVE COME VERY CLOSE TO BEING HIT BY OTHER CARS. EACH TIME I HAVE PUSHED THE STARTER BUTTON TO SHUT IT OFF EVEN THOUGH IT IS NOT RUNNING AND I WAIT A FEW MINUTES. I THEN RESTART THE CAR AND IT SEEMS TO FUNCTION AGAIN, FOR A WHILE. THE DEALERSHIP WANTS TO PLAY GAMES ABOUT THIS ISSUE, " NOT DOING IT FOR OUR TECHNICIAN". I SEE LOADS OF COMPLAINTS JUST LIKE MINE WITH NOTHING BEING DONE. COME ON, IT'S RECALL TIME,,,BEFORE I, MY WIFE, FAMILY OR SOMEONE SUFFERS SERIOUS INJURY OR DEATH BECAUSE OF THIS KNOWN PROBLEM WITH THE EBT ASSEMBLY IN THE FORD EDGE.
ENGINE GOES TO IDLE WHILE UNDERWAY, ORANGE WRENCH APPEARS ON PANEL, NO RESPONSE FROM THROTTLE. HAPPENS WITHOUT WARNING AT ANY TIME, HIGH OR LOW SPEED. EXTREMELY DANGEROUS. I CANNOT IMAGINE WHY THERE HAS BEEN NO RECALL ON THIS.
MY 2015 FORD EDGE SUDDENLY LOST POWER WITHOUT ANY WARNING AS I WAS DRIVING AT A SLOW SPEED ON MY RESIDENTIAL STREET. FORTUNATELY I WAS NOT IN A HIGH-SPEED TRAFFIC AREA, AS THIS SITUATION IS OBVIOUSLY A SERIOUS ONE. THE NEXT DAY I TOOK MY CAR TO THE DEALER AND THEY WERE AWARE OF THIS ISSUE HAPPENING IN FORD VEHICLES. IT WAS A DEFECTIVE THROTTLE BODY AND THEY WERE ABLE TO REPLACE IT THE SAME DAY. I AM HOPING THIS NEW ONE WILL NOT POSE THE SAME PROBLEM. I AM ALSO SEEING ONLINE THAT THIS SAME ISSUE HAS BEEN OCCURRING IN THE 2015 FORD EDGE, AS WELL AS OTHER FORD VEHICLES IN PRIOR MODEL YEARS. I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES, AND IF THIS ISSUE HAS BEEN OUT THERE FOR SEVERAL YEARS ALREADY, WHY IS THERE NOT A PERMANENT FIX? THE VEHICLE LOSES POWER AND EITHER YOU "LIMP" OFF THE ROAD WITH HARDLY ANY ACCELERATION, OR WORSE YET...NO POWER WHATSOEVER. HOW CAN THIS NOT BE CONSIDERED A LIFE THREATENING SITUATION ESPECIALLY IF THE SEMI TRUCK BEHIND YOU CANNOT SLOW DOWN IN TIME WHEN YOUR CAR DECIDES TO TURN ITSELF OFF? OR MAKING A TURN IN A BUSY INTERSECTION... AN ONCOMING VEHICLE MAY NOT BE ABLE TO AVOID CRASHING INTO YOU AS YOU DESPERATELY TRY TO RESTART YOUR VEHICLE. THIS IS NOT ROCKET SCIENCE. IT IS CLEARLY A DANGEROUS ISSUE THAT NEEDS ATTENTION. DO THE RIGHT THING AND ISSUE THE RECALL AND SEE TO IT THAT THIS PART GETS A PERMANENT FIX.
BRAKES SQUEAK LOUDLY WHEN THE WEATHER IS HOT OR AFTER DRIVING THE CAR FOR 45 AND RETURNING TO THE CAR TO DRIVE AFTER AN HOUR OR TWO OF NOT DRIVING. THE BRAKES BECOME TOUCHY AND BITE WHEN RETURNING TO DRIVE AFTER THE CAR SITS FOR AN HOUR OR SO. WHEN STOPPING SUDDENLY AT ANY TIME, THE BRAKES BITE SEVERELY. PADS HAVE ALREADY BEEN REPLACED WITHIN THE FIRST YEAR. HELPED BUT DID NOT SOLVE THE PROBLEM. BRAKES ALSO FEEL AS IF THEY ARE GRINDING WHEN RETURNING TO DRIVE THE CAR AFTER IT SITS FOR AN HOUR OR SO, AFTER HAVING DROVE FOR 45 MINUTES OR SO. AT TIMES THE BRAKES WILL SQUEAK AND BITE FIRST THING IN THE MORNING. DEALER HAS REPLACED THE PADS, NOTED THE BITING, BUT THE PROBLEM STILL EXISTS.
SUDDEN LOSS OF POWER ON A WHILE DRIVING DOWN BUSY ROAD.
VEHICLE LOST POWER, ENGINE CONTINUED TO RUN BUT WOULD NOT MOVE. PROBLEM STARTED AFTER STOPPING AT LIGHT. DEALERSHIP SAID THROTTLE BODY PROBLEM AND RESET COMPUTER. THIS HAS HAPPENED ON SEVERAL OCCASIONS BUT IT DOES NOT STORE CODE, SO THEY WILL NOT FIX IT. I HAVE SAFETY CONCERNS ABOUT GETTING VEHICLE IN TRAFFIC.
I PURCHASED A NEW 2015 FORD EDGE TITANIUM FWD IN JUNE 2015. IT STALLED TWICE IN THE 1ST MONTH I OWNED IT AT A STOP LIGHT AND THEN A STOP SIGN. THEN IT DIDN'T STALL AGAIN UNTIL SEP 2016 AFTER EXITING I-79 AND COMING TO A STOP TO TURN. ON ALL OCCASIONS THE ENGINE START BUTTON WAS FLASHING GREEN AND THE DASH WAS FULLY LIT UP WITH A NOTICE THAT FULL ACCESSORY POWER WAS AVAILABLE. ON ALL TIMES THE ENGINE RESTARTED OK. THE DEALER COULD NOT FIND ANY COMPUTER FAULT CODES AND EVEN PUT ON A FLIGHT RECORDER(BLACK BOX) BUT IN 2 WEEKS IT DIDN'T STALL SO I COULD NOT SET ANY DATA BY PUSHING THE JOY STICK. RATHER THAN DO NOTHING I ASKED IF THE COULD PERFORM TSB 15-0123 PCM RECALIBRATION WITH THE LATEST SOFTWARE JUST TO BE SURE THAT WASN'T A PROBLEM THAT I NOTICED ON OTHER WEBSITES AND FORD HAS A RECORD OF IT. IT JUST NOW A WAIT AND SEE IF THERE'S ANY FURTHER STALLING. THERE IS ALSO A MENTION THAT A THROTTLE BODY COULD BE THE PROBLEM BUT FORD DOESN'T WANT TO DO ANYTHING UNTIL A COMPUTER SAYS THERE IS A PROBLEM AND WITH WHAT! THIS COULD BE DANGEROUS. THE SERVICE DEPT. FILED AN ENGINEERING HOTLINE CASE#307336. DON'T KNOW WHAT BECAME OF THAT.
I'VE HAD MY 2015 FORD EDGE FOR ONLY 4 MONTHS AND WITH ONLY 4600 MILES ON MY WAY HOME FROM WORK SEPT. 15TH GOING DOWN A TWO LANE ROAD MY CAR LOST POWER WITHOUT WARNING I COULD NOT ACCELERATE AND THE WRENCH AND AIR BAG WARNING LIGHTS CAME ON. THANK GOD I WAS NOT ON THE FREEWAY GOING 70 MILES AN HOUR I WAS ABLE TO COAST TO SAFETY SO I PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS MAKING A VERY LOUD NOISE. I CALLED FORD ROAD SIDE ASSISTANCE. WHEN HE CAME OUT HE TURNED THE VEHICLE OFF AND ON AND THE WARNING LIGHTS CAME OFF AND THE VEHICLE DROVE NORMAL. I WAS ABLE TO GET HOME. I DECIDED TO TAKE IT TO THE NEAREST FORD DEALER THE NEXT MORNING HOWEVER THEY COULD NOT HELP ME TILL WEDNESDAY OR THURSDAY OF THE FOLLOWING WEEK. I DECIDED TO GO HOME AND CALL THE DEALER WHERE I PURCHASED THE VEHICLE AND AS I WAS DRIVING UP MY DRIVEWAY IT HAPPENED AGAIN THIS TIME I DECIDED TO RECORD WITH MY PHONE THE WARNING LIGHTS AND THE NOISE IT WAS MAKING. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN TO THEM RIGHT AWAY HOWEVER I WAS NOT ABOUT TO DRIVE IT AGAIN KNOWING IT WAS PROBABLY GOING TO DO IT AGAIN. (VERY SCARY). CALLED FORD ROAD SIDE ASSISTANCE AGAIN AND IT WAS TOWED THERE. I RECEIVED A CALLED LATER IN THE DAY SAYING THAT THE THROTTLE BODYNEEDED TO BE REPLACED. GOT MY CAR BACK THAT AFTERNOON. HOWEVER, 2 WEEKS EARLIER MY VEHICLE WAS AT THE DEALER BECAUSE THE ENGINE LIGHT CAME ON TOOK IT IN AND THE CATALYST CONVERTER WAS BAD HE TO BE REPLACED. OF COURSE NO PART AVAILABLE HAD TO WAIT. MY VEHI
DEPRESSION OF ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE SPEED WHILE TRAVELING ON TELEGRAPH RD. IN SOUTHFIELD, MI. I "LIMPED" THE CAR TO AVIS FORD, ALSO IN SOUTHFIELD, WHERE THE SERVICE ADVISOR TOLD ME THAT HE BELIEVED THERE WAS A MALFUNCTION OF THE THROTTLE BODY WHICH COUPLES THE ACCELERATOR PEDAL TO THE ENGINE THROTTLE. THAT WAS LATER CONFIRMED BY AVIS FORD AND AVIS FORD TOOK OUT THE OLD THROTTLE BODY AND INSTALLED A NEW THROTTLE BODY HAVING SERIAL # AT4Z 9E926 B (FP).
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN TWO LANE TRAFFIC, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL START ASSIST UNAVAILABLE MESSAGE APPEARED. I PUT CAR INTO PARK AND SHUT OFF ENGINE, WAITED ABOUT 2 MINUTES, AND RESTARTED ENGINE. THE ENGINE IDLED ROUGHLY AND THE ACCELERATOR PEDAL PRODUCED NO RESULTS WHEN PUSHED. SHUT ENGINE OFF AGAIN AND WAITED ABOUT 5 MINUTES AND RESTARTED. ACCELERATOR PEDAL WORKED NORMALLY, AND DROVE OFF. WRENCH LIGHT WENT OUT AND ENGINE LIGHT WENT OUT AFTER ABOUT 20 MILES. NO ACCIDENTS WERE CAUSED AS THERE WAS ENOUGH TIME TO REACT AND TRAVEL WAS ON A LOCAL STREET WHILE GOING STRAIGHT.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT AFTER PULLING OFF FROM A STOP AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE HILL START NOT AVAILABLE ERROR MESSAGE DISPLAYED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.
4/2016-CAR ENGINE LOST POWER ON HIGHWAY @ HIGHWAY SPEEDS DOWN TO 15 MPH. WRENCH ICON SHOWS ON DASHBOARD. MADE WAY TO SHOULDER, SHUT OFF CAR AND 2X ATTEMPT RESTART. DROVE TO DEALERSHIP. REPLACED THROTTLE BODY ASSY. 8-25-2016-ISSUE HAPPENED FOR A 2ND TIME AS ABOVE @ HIGHWAY SPEEDS. THIS CAR HAS THE REPLACEMENT THROTTLE BODY ASSY. ON FREEWAY AGAIN AND SIMILAR DASHBOARD ICONS. CAR HAD TO BE TOWED TO DEALERSHIP. SERVICE SAYS THEY REPLACED THROTTLE BODY ASSY W/"UPDATED MODEL" PER FORD RECOMMENDATION.
CAR DIED WHILE DRIVING, BECAUSE I WAS IN TRAFFIC AT 30 MPH, GOING DOWNHILL ON 20% GRADE, I THREW THE CAR IN NEUTRAL AND WAS ABLE TO RESTART THE CAR. THIS ACTION , ACCORDING TO DEALER, CLEARED THE COMPUTER AND NO INCIDENT WAS FOUND. AFTER 8 DAYS OF SUPPOSED DIAGNOSIS THEY TRIED TO GET ME TO PAY A DEPOSIT OF 500.00 TO PUT A DATA RECORDER IN MY VEHICLE AND SAID I WOULD HAVE TO TRIGGER IT FIRST BEFORE IT WOULD RECORD FUTURE INCIDENTS, WOULD THIS BE BEFORE I TRY TO SAVE MY LIFE FROM THE TRACTOR TRAILER BEHIND ME MOVING AT 70+MPH
MY CAR IS FORD EDGE 2015 WITH ONLY 439 MILES ON IT. I WAS TURNING RIGHT WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I MANAGED TO DRIFT INTO A PARKING LOT TO STOP THE CAR.. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. REQUEST RESEARCH HELP
THE THROTTLE BODY OF MY CAR WAS REPLACED WITH 5500 MILLES. MY CAR BROKE DOWN AT 70 MILLES/HOUR ON THE FREEWAY. THE CAR SUDDENLY LOSS POWER.
WHILE DRIVING ON THE FREEWAY THE CAR COMPLETELY TURNED OFF THREE TIMES. THE MESSAGE WHICH APPEARED WAS "HILL START UNAVAILABLE". WE HAD IT TOWED TO THE DEALER. WE WERE TOLD IT WAS THE THROTTLE AND TOLD THAT THEY COULD NOT GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN.
VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING ON ROADWAY CREATING A NEAR COLLISION. VEHICLE WOULDN'T DRIVE, ENGINE SEEM TO STALL AND WOULDN'T ACCELERATE. SERVICE ENGINE SOON LIGHT AND YELLOW WRENCH LIGHT CAME ON, TAKEN TO DEALERSHIP. REPAIRED ELECTRONIC THROTTLE BODY. VEHICLE HAS 4560 MILES ON IT! FORD EMPLOYEE STAND VERY COMMON AND DANGEROUS PROBLEM. HE STATED HE IS SEEING THIS PROBLEM ON A REGULAR BASIS WITH 2015 AND 2016 FORD EDGES, AND THAT THIS IS A KNOWN PROBLEM WITH OTHER FORD VEHICLES.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE THE ISSUE. THE FAILURE WAS NOT DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS 83,082.
I WAS STARTING TO DRIVE ON THE BUSY STREET AT ABOUT 30 MPH WHEN OF THE SUDDEN THE VEHICLE SLOWED DOWN TO MAYBE 5 MPH WITHIN 2 SECONDS, MIND YOU MY FOOT WAS PRESSING THE GAS PEDAL AT THE TIME THE CAR LOST SPEED, LIGHT COMES ON, SOMETHING TO DO WITH HILL ASSISTANCE, THEN THE WRENCH LIGHT COME ON, LUCKILY THIS HAPPENED JUST BEFORE THE INTERSECTION AND I DECIDED TO GO TO THE LEFT TURN LANE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AT A 2-3 MPH SPEED, TURNED THE CAR OFF AND BACK ON WITH NO PROBLEM, DROVE IT HOME. THIS MORNING (7:00AM) I DROVE MY CAR TO THE FORD DEALERSHIP IN TOWN, EXPLAIN THE ISSUE TO THE ADVISER, SHE SAID SOUNDS LIKE THE THROTTLE BODY. THEY WORKED ON MY CAR, GOT THE PHONE CALL AROUND 3;00PM THAT MY CAR WAS READY I PICKED UP, THIS IS WHAT THE INVOICE SAYS: 4722 DEFECTIVE ETB. LIGHT OFF, OBTAIN P2111, PERFORM A DATALOGGER ROAD TEST AND MAKE A RECORDING. REVIEW RECORDING. AT TIME OF POWER LOSS ETC ACTUAL ANDE DESIRED WAY OUT OF SPEC, T/P READINGS ARE ERRATIC AND FULL OF SPIKES, INSTALL A NEW ETB, CLEAR CODE AND ROAD TEST, ENGINE RUNS GOOD, FULL POWER, LIGHT OFF AND NO CODES RETURN. WILL SEE HOW THIS WORKS....
WHILE DRIVING VEHICLE, IT SHUDDERS AND THE ENGINE SHUTS OFF. THE CAR LIGHTS STAY ON IN THE INTERIOR AND EXTERIOR - BUT THE INFORMATION SCREEN GOES BLACK AND THEN THE BACK UP CAMERA TURNS ON. CAR WILL NOT ACCELERATE -- STAYS LIKE THIS FOR A FEW MOMENTS THEN GOES BACK TO NORMAL BUT THEN HAPPENS AGAIN -- USUALLY 3 TIMES WITHIN 3 MINUTES. THIS IS THE SECOND TIME MY VEHICLE WILL BE GOING INTO THE SERVICE DEPT. THE FIRST TIME I WAS DRIVING ON A MAJOR HIGHWAY GOING 75MPH, SPEED DROPPED TO 60MPH WITHIN A MATTER OF SECONDS - WOULD NOT ACCELERATE AND REAR VIEW CAMERA WAS ON. SECOND TIME, AT A STOP LIGHT AND THE CAR SHUDDERED AND TURNED OFF WHEN DRIVING THROUGH THE GREEN LIGHT THE ENGINE SHUT OFF AGAIN. THEN, AS THE VEHICLE WAS BEING PULLED OFF THE ROAD AND OUT OF TRAFFIC THE ENGINE SHUT OFF AGAIN. VEHICLE WAS TOWED TO SERVICE DEPT. FORD SAYS THERE IS NOTHING THAT CAN BE FOUND.
I FORD EDGE HAS A BUMPING SOUND ON THE PASSAGNER SIDE. IT WAS A BRAND NEW VECHILE. BUT IT MADE THIS NOISE. COME TO FIND OUT AFTER IT BROKE DOWN THE THROTTLE BODY AND POWER TRAIN. I WAS TOLD BY THE DEALER THAT THEIR WAS A RECALL BY FCC SAID THEIR WAS NO RECALL. FCC WOULD NOT BUY THE CAR BACK. THE DEALERSHIP DID "FIX" IT BUT WHAT REALLY IS A FIX ( A PATCH) WHICH MEANS IT WILL BREAK DOWN AGAIN. THE CAR WOULD NOT CRANK OR MAKE ANY NOISES! IT JUST STOPPED IN A PARKING SPOT.
WHILE TRAVELING A FREEWAY AT 70 MPH, THE ENGINE CUT OUT. I WAS IN THE OUTSIDE LANE, LUCKILY. I WAS ABLE TO DRIFT OVER INTO THE PARKING LANE. I WAITED FOR A FEW MINUTES - STARTED BACK UP AND RESUMED CAREFULLY TO MY DESTINATION. THE NEXT DAY IT HAPPENED TWICE AND IN VARIOUS CONDITIONS: FROM A STOP, AND THEN WHEN I WAS ACCELERATING TO GET ONTO A FREEWAY. WHEN I DROVE TO MY HOME 200 MILES AWAY. I WAS CAREFUL AND STAYED IN THE OUTSIDE LANE OF THE INTERSTATE. JUST BEFORE HOME, OUT OF THE BLUE, THE ENGINE CUT OFF. I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD AND STOP AND RESTART AND GET HOME. TODAY I CALLED FOR AN APPOINTMENT AT THE DEALER AND WAS INFORMED IT WOULD BE THREE DAYS BEFORE I COULD GET IN. I AM VERY DISAPPOINTED WITH THIS SITUATION. MY CAR ONLY HAS 8,000 MILES ON IT.
WHILE DRIVING IN NORTH CAROLINA AT 55 MPH ON A SINGLE LANE ROAD BETWEEN GOLDSBORO AND GREENVILLE NC, I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER AND THE ACCELERATOR PEDAL BECAME TOTALLY UNRESPONSIVE. THE CAR SLOWED DOWN TO A SPEED COMPATIBLE WITH THE IDLING RPM OF THE CAR. I HAD TO PULL ON TO THE EDGE OF THE ROAD. ONCE I HAD TURNED THE CAR OFF FOR A FEW MOMENTS AND RESTARTED , THE ACCELERATOR CONTROL RETURNED . VERY DANGEROUS AND LUCKY THIS DID NOT HAPPEN WHILST ON A FREEWAY OR OVERTAKING.
FWD 3.5 V6, 7 MONTH OLD CAR WITH 12,200 MILES- DRIVING ON INTERSTATE WHEN ENGINE JUST QUIT WITH NO WARNING. WRENCH SYMBOL ILLUMINATED ON DASH. AFTER SHUTTING DOWN, CAR WAS ABLE TO BE RESTARTED, ONLY TO HAVE THE SAME PROBLEM AFTER 3-5 MINUTES. CAR WAS TOWED TO FORD DEALER, WHERE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. DEALER SAID THEY SEE A LOT OF THIS PROBLEM AND THAT I WAS FORTUNATE THAT THEY HAD THE PART IN STOCK. I FELT I WAS FORTUNATE TO BE ABLE TO SAFELY PULL THE CAR OVER, WITHOUT CAUSING AN ACCIDENT. CAR WAS REPAIRED THE NEXT MORNING.
THE ETB (ELECTRONIC THROTTLE BODY) IN OUR CAR MALFUNCTIONED, CAUSING THE TRANSMISSION TO DISENGAGE WHILE DRIVING ON THE HIGHWAY. THE ENGINE STILL RAN, BUT THE TRANSMISSION WAS NON-FUNCTIONAL. IT WAS ONLY AFTER COASTING TO THE SIDE OF THE ROAD AND RE-STARTING THE VEHICLE COULD THE TRANSMISSION ENGAGE TO GET HOME. THIS HAPPENED TWICE WITHIN FOUR MILES. THE CAR WAS TOWED TO THE DEALER AND THE ETB REPLACED. THE SERVICE REP SAID THIS WAS A COMMON PROBLEM WITH FORD VEHICLES. I ASKED IT THE REPLACEMENT ETB A CORRECTIVE PART TO FIX THIS ISSUE, BUT HE STATED HE 'DID NOT KNOW'. THIS CAR HAS ONLY 9300 MILES ON THE ODOMETER. MY CONCERN IS THAT THIS COULD BE A VERY SERIOUS AND DANGEROUS PROBLEM IN SOME CIRCUMSTANCES, SUCH AS BEING IN THE MIDDLE OF A HIGH-SPEED MULTI-LANE TURNPIKE. YOU CAN EASILY IMAGINE BEING STALLED IN SUCH AN INSTANCE AND BEING HIT FROM BEHIND BY FOLLOWING TRAFFIC. MY ONLINE RESEARCH SHOWS THIS IS A PROBLEM DATING BACK ON FORD VEHICLES FROM 2009 AT LEAST, AND THAT THE NHTSA IS 'STUDYING' THE PROBLEM, BUT NO RECALL HAS BEEN ISSUED. MY QUESTION IS WHY HASN'T THIS BEEN DONE SINCE I AM CONVINCED MOST PEOPLE WOULD CONSIDER THIS ISSUE AS AN EXTREMELY SERIOUS HEALTH AND SAFETY CONCERN, VERY DANGEROUS TO BOTH SUCH VEHICLE OWNERS, AND OTHER TRAFFIC.
I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE DRIVE POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 25 MPH. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. I GOOGLED THIS PROBLEM AND IT SEEMS A LOT OF PEOPLE HAVING THE SAME PROBLEM
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CHECK MANUAL AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A GROUND CABLE WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
ACCELERATOR STOPPED WORKING. WRENCH WARNING LIGHT LIT. (ENGINE REMAINED RUNNING; AC REMAINED ON). AFTER STOPPING THE CAR, WE RE-STARTED IT. IT RAN OK FOR ABOUT 1.5 MILES, THEN THE SAME PROBLEM OCCURRED. (WE WERE IN MOTION, ON A BACK ROAD, NOT TURNING,BRAKING ETC. SPEED OF VEHICLE WAS ABOUT 50 MPH. IT IS A SAFETY HAZARD AS THE ROAD IS SOMEWHAT CURVY AND HILLY, WITH FEW PLACES TO SAFELY MOVE OFF THE ROAD AFTER THE VEHICLE STOPPED WORKING).
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. THE VIN WAS UNAVAILABLE.
ON 26 JULY 2016, I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE 'DRIVE' POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. I WAS IN THE PROCESS OF ATTEMPTING TO PASS ANOTHER VEHICLE. NEEDLESS TO SAY WHEN THIS INCIDENT HAPPENED I FOUND MYSELF, AND MY GRANDCHILDREN, IN A VERY DANGEROUS SITUATION. AS THE MOMENT THE VEHICLE IS UNSAFE TO OPERATE. ON 27 JULY THE SAME ISSUE REOCCURRED THREE MORE TIMES (ALL ON LOCAL STREETS), ONCE WHILE I WAS IN AN INTERSECTION, WHILE I WAS ON MY WAY TO THE COWLES FORD DEALERSHIP TO HAVE THE VEHICLE SERVICED. THE SERVICE MANAGER, TOOK MY VEHICLE IN (HE GRACIOUSLY PROVIDED A LOANER VEHICLE) AND ONE OF THE SERVICE REPRESENTATIVES, HYPOTHESIZED THAT THE PROBLEM MIGHT BE RELATED TO THE THROTTLE. I'M NOT SURE IF THE ISSUE WAS MECHANICAL OR RELATED TO THE COMPUTER SYSTEM. THE SERVICE MANAGER INDICATED THAT IT MAY TAKE ABOUT A WEEK TO SERVICE THE VEHICLE DUE TO THE VOLUME OF SERVICE REQUESTS, SO I WILL NOT KNOW IF THE VEHICLE IS DRIVABLE UNTIL AFTER THE FIRST WEEK OF AUGUST.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED TO 20 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 10/18/16*LJ
I WAS DRIVING ON A BUSY HIGHWAY AT ABOUT 45 MPH AND I COULDN'T ACCELERATE. LUCKILY I WAS ABLE TO COAST OFF TO THE SIDE BURN. MY CAR ONLY HAS 6700 MILES ON IT. THEY TOWED IT TO THE DEALERSHIP AND THE DEALERSHIP TOLD ME THAT THEY CAN'T GET IT INTO TO LOOK AT UNTIL AUGUST 1ST. THE APPARENTLY WON'T EVEN GIVE YOU A LOANER CAR IN THE MEANTIME. VERY FRUSTRATING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED TO 15 MPH WHEN THE POWER TRAIN WRENCH WARNING SIGNAL ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,100.
4 DAYS AGO I STARTED MY VEHICLE AND PUT IT IN DRIVE AND IT WOULD NOT MOVE. THE ENGINE ICON CAME ON AND THE MESSAGE SAID SOMETHING ABOUT "POWER ACCESSORY ", IT DID NOT LAST LONG ENOUGH FOR ME TO READ IT. THE SAME THING HAPPENED AGAIN TODAY AS I WAS DRIVING IN REVERSE OUT OF A DRIVEWAY THAT WAS ON AN INCLINE. I LOST ALL POWER AND HAD NO CONTROL OF THE VEHICLE. IT WAS VERY SCARY. AGAIN THE POWER ACCESSORY NOTICE FLASHED. BOTH TIMES I HAD TO TURN THE VEHICLE OFF AND RESTART AND IT WAS FINE. I ONLY HAVE 1400 MILES ON THIS VEHICLE AND BOUGHT IT WITH 600 MILES ON IT ABOUT A MONTH AGO. THIS IS CRAZY.
SEE ATTACHED PDF FILE FOR COMPLAINT. WHILE TRAVELING AT NEAR HIGHWAY SPEED (45 MPH) ON A LATE SATURDAY AFTERNOON, JULY 16, 2016, MY 2015 FORD EDGE WITH ONLY 9,000 MILES, SUDDENLY LOST POWER AND I COULD NOT ACCELERATE. FORTUNATELY I WAS ON A DECLINE OF A BRIDGE, SO I WAS ABLE TO COAST TO THE NEXT CORNER AND GET OFF OF THE MAIN THOROUGHFARE. I WAS AT RISK OF A VEHICLE CRASH, HOWEVER, FORTUNATELY THERE WERE NO CARS FOLLOWING ME AT THE TIME. THE 'WRENCH' WARNING INDICATOR CAME ON, AND AFTER SEARCHING THE OWNER'S MANUAL, I CALLED FORD ROADSIDE SERVICE TO HAVE CAR TOWED TO DEALERSHIP WHERE IT WAS PURCHASED NEW ONLY 7 MONTHS EARLIER. THERE WERE NO WARNING SIGNS PRIOR TO THIS FAILURE! ON MONDAY (JULY 18), THE DEALER CALLED TO ADVISE THE 'ELECTRONIC THROTTLE BODY' WOULD ARRIVE TUESDAY AND I COULD EXPECT MY CAR BACK TUESDAY AFTERNOON. TUESDAY MORNING (JULY 19) I WAS CALLED AND ADVISED THE PART IS ON BACK-ORDER AND NOT EXPECTED TO BE RECEIVED UNTIL JULY 29. YOU CAN IMAGINE MY DISPLEASURE AT HEARING THIS, KNOWING I'LL BE WITHOUT MY CAR FOR TWO WEEKS, ASSUMING THE PART ARRIVES ON SCHEDULE
DRIVING WITH CRUISE ON AT 55 TO 60, YELLOW WRENCH COMES ON AFTER FEELING THE CAR SHUTTER, CRUISE STOPS WORKING BUT WAS ABLE TO KEEP IT UP TO SPEED. KEPT DRIVING, AT EVERY STOP LIGHT THE CAR ACTS LIKE IT WANTS TO STALL BUT DOESN'T, THEN ACTS LIKE IT IS IN 3RD OR 4TH GEAR WHEN TAKING OFF. SHUT THE CAR OFF AND RE-STARTED AND IT ACTED FINE. THEN, THE NEXT DAY, THE SAME THING HAPPENED WHEN MY WIFE WAS DRIVING ON HER WAY TO WORK IN STOP AND GO TRAFFIC. THIS YELLOW WRENCH CAME ON ABOUT 10 MONTHS AGO AND IT CLEARED WHEN SHUTTING THE CAR OFF. DEALER SAID TO KEEP AN EYE ON IT AND IT MAY HAVE BEEN A GLITCH. SPENT A TON OF MONEY ON THIS CAR AND WE DON'T EVEN FEEL SAFE DRIVING IT! GETTING THE THROTTLE BODY REPLACED AS WE SPEAK SO HOPEFULLY THAT WILL FIX IT FOR GOOD. LESS THAN 15,000 MILES ON THE CAR.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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