2013 Ford Edge complaints

The contact owns a 201 Ford Edge. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the brake pedal felt spongy. The contact then stated that she intermittently heard a hissing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number and directed to call the NHTSA Hotline. The failure mileage was 67,860.

The contact owns a 2013 Ford Edge. The contact stated that the brake pedal was emitting a hissing sound while depressed. There was no warning light illuminated. The contact stated while driving 55 MPH, the brake pedal was depressed and made a hissing sound. The vehicle failed to respond and the brake pedal went to the floorboard. The contact stated that he pumped the brake pedal until the vehicle responded. There was 50-100 feet stopping distance delay. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown recall. A case was opened. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 106,000.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was hard to depress. Additionally, there was a hissing sound while depressing the brake pedal. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed of an Extended Warranty Coverage: (13N02). The failure mileage was 80,000.

My brakes started feeling like the pedal went to floor, or if needed extra break at a light, there was none, took to get brake pads at 57,000 miles on tues and was told pads were fine but something bigger. I drove it 4 miles away to Moyer ford and dropped it off, after researching internet, it appears this break booster is a major issue with 2013 edge. $875 later, 2 days later, I now can drive my car. My research shows this issue will likely return, I want my vin reported with this issue.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, and failed to stop the vehicle immediately. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster) however, the VIN was not included. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 35 MPH, the brake pedal was hard to operate and sluggish. There were no warning lights illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with brake booster failure. The brake booster was replaced. The manufacturer was notified of the failure. The contact related the failure to Ford Technical Service Bulletin: 13N02. The approximate failure mileage was 82,928

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor causing the stopping distance to be extended. The vehicle was taken to an independent mechanic who replaced the brake pads and brake rotors and bled the brake lines; however, the failure persisted. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 55,000.

Brakes went completely out

Hissing noise while depressing the pedal and also experience a "spongy" pedal feel with a noticeable effect on braking performance car keeps rolling

The contact owns a 2013 Ford Edge. The contact stated there was a recall for brakes booster in 2019. The contact stated while driving approximately 35 MPH, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. There were no warning lights illuminated. The contact related the failure to Ford Customer Satisfaction Program: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

The contact owns a 2013 Ford Edge. The contact stated that when she placed the vehicle in reverse(R) and reversing at approximately 2 MPH, the Back Over Prevention camera image was distorted. The failure had become constant. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched the failure online and related the failure NHTSA Campaign Number: 22V082000 (Back Over Prevention) and was aware that her vehicle was not included in the recall. The failure mileage was approximately 105,000.

My 2013 Ford Edge has (in the past year) had the Master Cylinder and the Brake Booster replaced to correct various problems with braking system and loss of pressure. I currently have the vehicle in the shop (Pittsville Ford) to repair the "wrench" indicator light causing a loss of engine power when the wrench light is illuminated. This appears to be a Throttle Body error that is currently listed under CAS # 38134291 Talking to the service representative last night they indicated that the vehicle was unsafe to drive given the current condition (and actions) of the brake pedal. It currently has what they call a soft brake pedal. None of their techs will even drive the vehicle so they cannor diagnose the issue from CAS # 38134291. The dealer advised me to initiate another critical safety complaint about the "soft Brakes.

Has bad Brake booster. Call Ford Corp, explaining the issue because has a extend service warranty 113N02, and the answer was that my vin did not qualify no matter was under the specifications of the bulletin. The vehicle is a danger to drive has slow brakes or no brakes at all.

I BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT HAVE MONEY FOR COSTLY REPAIRS LIKE THIS. I JUST PAID OFF IN FULL THIS VEHICLE AND NOW THINKING I COULD HAVE USED THAT MONEY NOW FOR THIS PROBLEM. MY VEHICLE IS ONLY 9 YRS OLD. I NEED A MIRACLE. THIS SHOULD BE TAKEN CARE OF BY FORD AND A RECALL ISSUED FOR BREAK ISSUES INCLUDING BOOSTER AND MASTER CYINDER.

I have been having trouble stopping my vehicle. I thought it was just time for a brake replacement so I had them changed at Firestone and I was told that was only part of the problem. I was told my car was showing a recall for my brake booster part through Ford and that the dealership would have to fix it. I've called multiple Ford dealerships and also customer service and they are all telling me there are no recalls attached to my VIN. After calling back Firestone I was told they still could not fix it because my VIN was still showing them a recall for the brake booster. I called Ford customer service to tell them and was told there was nothing else to do because my VIN was not showing a recall. I am having to continue driving unsafely in my car. The recall number I was given is 13N02.

On occasion the brake pedal would go to the floor. It has been very unsafe because at first it might happen only once every 2 months. After several times of happening, took to dealer and diagnosed with a abs control assembly bad. Been told 2400 of abs module are on backorder. Cannot drive car and has been at dealership for 2 months. If there are that many of this component on backorder, Ford should be issuing a recall due to real safety issues with vehicle .

The passenger door ajar light stays on and the door has opened on its on. This is a safety issue. The battery is going dead and we have to keep it on a trickle charger.

The contact owns a 2013 Ford Edge. The contact stated while his wife was driving 55 MPH and depressing the brake pedal, there was an abnormal noise before the brake pedal became rigid. The contact stated no warning light was illuminated. The contact stated that the braking distance was extended while depressing the brake pedal. The contact took the vehicle to local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with Manufacturer Communication Number: 13N02, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

Brakes started with a hissing noise, now they are super hard to push, I have to push them to the floor to get my car to stop. I'm scared to even drive my car as it takes a lot to get it to brake and god forbid if someone or thing jumps out in front of me I won't be able to stop quickly. Was told its the brake booster and its a known issue with the edge, so I dont understand why they haven't had a recall! I would have never bought this vehicle if I would have known i wouldn't be able to safely brake!

My shifter cable degraded and I had to have it towed to Keith's Automotive Center in Torrance, CA. They supposedly fixed it but it is not working again. I saw that Ford recalled 2015-2018 Edge's (Campaign 22V413000) but I feel my year could possible be a problem as well. I have since taken it back to Keith's but they refused to look at it again even though it was under their warranty.

Brakes stopped worked. Brakes are spongy. Brake fluid started spewing. Per the ford recall with the brake hose, this should be included.

Driving along normally, the Wrench Indicator light comes on and the vehicle looses all engine power and until you turn the vehicle off, it will only run at about 2 mph. This has happened several times over a period of about four weeks. Each time this occurred , the vehicle began working normally after it was turned off and turned back on. The car was taken twice to a local repair shop in Ocean View DE. In each instance, no codes could be recovered and the malfunction didn't occur while they were troubleshooting. I was advised to take it to a Ford Dealer. We took it to the Boulevard (Preston) Ford dealership in Georgetown DE. It was in their shop for 5 days and they also could not identify the problem. We were told that they ren diagnostics on it and test drove the vehicle twice while it was in their hands.

The vehicle has spongy brakes, it takes more time to stop. This problem is in crescendo and it has been affecting it for a while. You have to pump them to ascertain it will stop. I have seen other owners complaint about the same problem. My 2013 Ford Edge Eco Boost only has 55,993 miles several times we have verified that it does not consume brake liquid, pads are ok.

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal travelled to the floorboard, causing the stopping distance to be extended. The contact took the vehicle to the dealer who repaired the power brake booster. The manufacturer was made aware of the failure and confirmed the repair was not covered under warranty or recall. The approximate failure mileage was 89,250.

The contact owns a 2013 Ford Edge. The contact stated while reversing out of a parking lot, the brake pedal needed to be depressed extremely hard to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power brake booster had failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was transferred to the FTC. The failure mileage was 89,250.

The contact owns a 2013 Ford Edge. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed and he experienced a spongy pedal. The vehicle was taken to the dealer, and the dealer replaced the brake master cylinder and brake booster. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The contact related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster) however, the VIN was not included. The failure mileage was approximately 57,000.

I was driving the vehicle and the vehicle stopped driving. All the lights came on saying no fuel low oil pressure and traction to be fixed etc. I was in the middle of a busy road. Almost caused a serious accident.

The brake pedal is soft, and have to press to the floor to stop. It's full of fluid and has no leaks. This problem came up a couple of months ago and the fluid was a little low so I topped it off. It did it again today, but the fluid is full.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal was extended to the floorboard with the braking distance being extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and bled the brake lines however, the failure persisted. The contact indicated that a Manufacturer’s Campaign for the brake booster was also listed for the vehicle. The manufacturer was not yet notified of the failure. The failure mileage was 77,000.

Since July 1, 2022 my car has completely shut down, as of today, four different days (almost on a weekly basis). I am noticing, that when I am at a stop light/sign and then accelerate the car will shut down all electrical. I cruise to a stop, put the car in park, and start the engine, again. The wrench light will flash right before the car shuts down. The car has been doing this since at least October 2021. I have taken it to three different mechanics (including the Ford dealer mechanic in May, 2022) and no one can find anything wrong with the car. I took the car last week to replace the coolant pump at the Santa Monica Ford and they couldn't find anything else wrong with the car (again). So far, I've been lucky. This has only occurred on city streets and I have been able to pull the car over to the right to start the engine. I have only been driving on the streets because I'm afraid it's going to shut down in the middle of the freeway and cause an accident. I search the internet and find that many people are having the same issue with this car model. Someone suggested it could be the throttle body, so I had that cleaned in October, 2021, but the trouble came back. Help!!!!

The contact owns a 2013 Ford Edge. The contact stated while driving 40 MPH, when the vehicle started shifting gears. The check engine and PRM warning lights illuminated on the instrument panel. The contact was able to pull over and shut off the vehicle, once the vehicle cooled down the contact was able to restart the vehicle and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was contacted, and they stated that the vehicle VIN was not under recall NHTSA Campaign Number: 14V393000(Power Train). The failure mileage was 199,000.

Brake pedal goes to floor and gives feeling it won't stop. Have taken car to Ford dealership 3 times and they replaced master cylinder, brake booster. It would only last a couple weeks then brake to floor again. Took it to another mechanic who had it for 2 weeks. He said he tried everything and can't fix it. The parking brake light won't go off along with the traction light and abs light. This Ford model is a money pit. Plastic pieces for wiper wash in hood disintegrated, door ajar is a constant frustration, and blue Ford emblem faded to ugly. The brake problem has been going on for 4 months now.

The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH and depressing the brake pedal, the contact heard air coming from the brake pedal. The contact contacted a certified mechanic who stated that the brake booster needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The manufacturer stated that the VIN was not included in any recalls and referred the contact to the NHTSA. The failure mileage was 92,000.

Brake line failure on braking to turn. Brakes totally did not function. Slowing down had to downshift and use parking brake to slow down and stop. Had 2 children in the car at the time. Had to have car towed to shop. Was out of state in rural Wisconsin. He verified that this was not normal and should never have failed. Have less than 56000 miles on car and garage kept. Could have been fatal. I took a picture

The contact owns a 2013 Ford Edge. The contact stated that while driving at 40 MPH, the brake pedal was depressed, and an abnormal noise was heard along with the brake pedal traveling to the floorboard. The contact stated that braking time was increased. The vehicle was taken to an independent mechanic where the failure was diagnosed as a faulty front driver's side brake booster that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in an extended warranty coverage. The contact stated that the dealer and the manufacturer had offered no assistance. The approximate failure mileage was 85,500.

At mileage 99,229 I was told by the mechanic shop that the ABS hydraulic system needed to be replaced. I was having issues with the brakes not responding properly when coming to a stop and the brake pedals would have to be pushed down to the floor in order to come to a complete stop. This was indeed a safety concern for me. No warning signs appeared on my dash & even while using the system check option on the dash, it would read Brakes are ok.

The contact owns a 2013 Ford Edge. The contact stated that while her husband was driving at 20-30 MPH and approaching a red traffic light, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact depressed the brake pedal all the way to the floorboard and the vehicle responded. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where the brake pads were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed that the brake booster and master cylinder needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in recall associated to the failure. The failure mileage was approximately 63,000.

The brakes got extremely weak and spongy and don't slow car down fast enough, the master cylinder in the brake booster causes this issue, the 2013-2014 F-150 trucks had the same issue as the 2013-2014 Ford edge.

While making a right turn and using the brakes at the same time, the brake pedal goes to the floor all at once. Then I pretty much have no braking at all. Goes to the floor and slowly comes to a stop.It went to 4 different shops because none of them could find a problem. No warning lights on dash. No codes showing up. Brakes bled, booster and master cylinder replaced and it still went to the floor. My insurance was contacted and the booster had extended warranty. I watched videos on Youtube and saw where mechanics found out it was due to the ABS pump unit. Valves are sticking inside this $500 part. I went in reverse about 15 mph and slammed the brakes, the pedal came back up and felt fine for a few months. It has now happened again and I cannot get the pedal to return this time. I am retired, disabled and on a fixed SS income with no savings and cannot get this fixed without getting a loan. Personally, I think this should be a recall, because if you research Edge forums and Youtube you'll find it happens a LOT. I love my Edge and want to keep it, but not without brakes. I've been driving it scared and real slow just to go to appointments. It's dangerous, but I have no other way. The ABS module is at fault. If I were younger I could tackle this myself and save labor cost, but I have COPD and NSCLC, on oxygen. Please, research this.

The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH and depressing the brake pedal however, the brake pedal went to the floorboard before the vehicle came to a complete stop. The vehicle was not diagnosed. The dealer and the manufacturer were contacted and stated that the VIN was not under recall. The contact was referred to the NHTSA for assistance. The failure mileage was 84,000.

I would come to a stop and all of a sudden i would have to press all the way down on brakes to the floor for the car to stop. I took the car and got the master cylinder replaced. 5/2/2002 and now on 6/22/2022 the brakes did not work again, so i took back to machanic, he then checked the brake pads, brake oil all was working fine. There are no codes on the dash. I am very worried if I am on the freeway this could happen and I get in a serious accident. I did call the ford dealer here in town and just to diagnose they charge $160.00

I had put a complaint for my 2013 ford edge regarding broken rails.for my sunroofs. No luck with that. Now my window is flew and broke, do i have no glass. Please help

Spongy brake pedal, hissing noise while depressing brake pedal, brake pedal goes to floor. no warning lights. engine kills while depressing brake pedal.

Brakes are not working right I have to push them to the floor and it does not feel like it is going to stop!! After looking this up on the internet it is happening to numerous people!!

The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for a faulty oxygen sensor, the mechanic informed her that the water pump needed to be replaced. The vehicle was taken to the dealer, and the dealer replaced the water pump and timing chain. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

On June 7th, 2022 my wife [XXX] was driving her 2013 Ford Edge and stopped at the Belks Department store located at the Tri-City Mall located in Forest City, NC 28043. She parked her car and went inside to shop. After approximately 10 minutes shopping inside the store, she hears an announcement over the Belks Store intercom “ Would the person driving a White Ford Edge please come to the cosmetic counter. When she walks over to the counter a store employee, and a customer, told her that her car had rolled down the parking lot and hit a parked tractor trailer rig ( trailer only). Fortunately it did not hit any other cars located in the parking lot. The front end of the Ford Edge was severely damaged, including, front hood, front bumper, grilles, coolant fan, and other front end items. The tractor trailer was not damaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The break booster is failing on this vehicle. I understand that there have been similar issues with other Ford vehicles including recalls. I am wondering if recalls for this issue will be extended to this particular model?

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the braking system malfunctioned and the vehicle did not immediately stop while pressing the brake pedal. The contact indicated that the brake pedal extended to the floorboard while depressed. The vehicle was towed to the local dealer who diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 73,000.

Check engine light turned on while accelerating. When light first came on it cause the car to stall while driving. Had to pull over and turn the car off. Went and had the codes read the code was an EVAP leak. Was told it was the gas cap leak. Gas tank is an easy fuel tank. After research I do believe this issue is associated with NHTSA Campaign: 14v002000

I heard a hissing and when I applied brakes they were spongy and went all the way to the floor. I had to pump them a lot to come to a stop. Very scary. I was told my vehicle was not included in the service bulletin. There are a lot of Ford Edge owners that have had to replace the brake booster but no reimbursement or help from Ford. They are excluding more vehicles with this problem than including. Brake boosters are not a common thing to go out unless you own a for Edge. This needs to be made a must for Ford to replace these.