2013 Ford Edge complaints

Brakes make a weird sound, did not need pads rotors or brake booster replaced, (although I replaced them anyway) When hitting the brake, I hear and feel a loose, disjointed sound, similar to ball joints. Check engine comes on sometimes, worse in the heat

Panoramic Sunroof Broken, Glass stuck open, Paid to have it closed. Can not find a dealer or body shop willing to fix to re-open the sunroof

The contact called on behalf of a customer who owns a 2013 Ford Edge. The contact stated that the vehicle was taken to an independent mechanic who noticed that there was an abnormal hissing noise detected when the brake pedal was depressed. While driving, the vehicle was hesitating. The check engine warning light was illuminated. The mechanic informed the consumer that the brake booster needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,607.

BRAKE PEDAL GO TO THE FLOOR BAD ABS ASSEMBLY

I took my car in for routine oil change and was told that my car had needed the PTU transfer case unit fixed. They told me it was leaking and it would soon stop my car from operating. I looked into this and found the same recall was done for other vehicles but not mine! I am sure my vehicle was missed during this recall because the exact same is happening to my car!!!! This is NHTSA Campaign ID 14V002000. This recall was done on 01/06/2014. There are also other recalls I believe my vehicle is eligible for that my vehicle was not recalled. This process should be a priority to get correct and it is embarrassing I am having to go through this. I hope someone is able to remedy this as I believe this is a manufacturer defect, that I deserve to have compensated for.

Driver door closed sensor malfunctioning. Can’t get to go off so not sure if door is actually closed or not

My 2013 ford edge (SE, 3.5L) the brake suddenly went down with absolutely no warning or lights indicating a problem. Press very hard and almost down to the floor to stop my car. Very dangerous! I thus sent the car to ford dealership (Dean Seller Ford, Troy MI), was told the brake booster is down and have to fix it immediately because I cannot drive without the trustable brake. Finally cost me $904 out of door. I then found there is a recall (Bulletin 13N02) that recalls exactly the same issue of brake booster on ford edge cars from 2007 to 2015, it also extends the warranty of booster to 10 years and 150k miles. My 2013 ford edge only have 79000 miles why my car is not covered under that? This could be a very serious safety issue due to the problem of the brake!!

The brake pedal goes to the floor before the brakes engage even a little bit. Almost rear-ended another vehicle due to the brake failure. Took it to the repair shop 3 times for repair. They bled the brakes several times which helped for a day and the problem returned each time. This has the potential to cause a severe accident if it is not resolved. Internet articles I've read and my personal experience indicate that replacing the master cylinder, brake booster or bleeding the brakes does not solve the problem. What is my option for a next step?

Flexplate rattle. Tsb from the lawsuits for years 2015 to 2018 days they have to replace the long block. Meaning I’ll have to replace either my transmission or engine and I have already replaced the transmission once in this car. There needs to be a recall and it cover ALL 6f35 transmissions.

Unknown but the issue is that the vehicle is all over the road swaying back and forth. The steering is super loose. In other models of the same year it was found to be the toe linkage. Also the cross traffic sensor goes off when nothing is even close causing me to slam on brakes thinking something is back there.

Brake pedal sinked all the way down to the floor

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH and slowing for a traffic signal, she heard a hissing sound coming under the driver's side floorboard nearby the steering column. The contact stated that she continued to depress the brake pedal to stop the vehicle; however, the brake pedal went down to the floorboard with an abnormal squealing sound. Additionally, the contact stated that the engine stalled. The contact stated that the low oil pressure warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,500.

Brake pedal unexpectedly goes to the floor and brakes fail to stop the vehicle. Problem is intermittent and unpredictable. After having master cylinder and brake booster replaced at owner's expense, brakes failed completely at 113k miles. Dealer now says the Hydraulic Control Unit must be replaced. This is a dangerous issue and should be investigated. We are extremely lucky that nobody was hurt when brakes failed.

Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the braking system malfunctioned causing the brake pedal to become soft, hard, or extend to the floorboard while depressed, causing the braking distance to become extended. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the Extended Warranty coverage related to the failure had expired. The failure mileage was 94,000.

The contact owns a 2013 Ford Edge. The contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. The contact then stated that the failure recurred while reversing and the rearview image was distorted and then a "Camera Unavailable, Please Contact Your Dealer" message was displayed. The vehicle was taken to an independent mechanic, who made the contact aware of a rearview camera extended warranty; however, the VIN was not included, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a rearview camera class action lawsuit, and advised her to file a complaint with the NHTSA hotline. The approximate failure mileage was 60,000.

In July 2022, brakes gave out twice, pedal going all the way to the floor; hard to stop. Then it mysteriously went away. Happened again in November 2022. Found out Ford issued an extended warranty (13N02) on a faulty brake booster. Took it to Galpin Ford. They replaced the booster under this warranty. Yesterday, 12/12/22, we had a bit of snow, wife drove the car, almost crashed as brake failure yet again! Took it back to Galping Ford who says 'they cannot find anything wrong'. That's BS! This Edge has less than 70,000 miles and is driven by a middle age female (not being aggressively driven). We bought this vehicle used from Galpin Ford and they DID NOT inform us of this problem. Now we have a dangerous car to drive; I can't sell it or I'm liable! There is NO recourse for us owners and we are paying the price (both financially and with our lives) because NHSTA has failed to issue a recall. Get these cars fixed or off the road! Owners should not have to bear this financial burden.

When braking the brakes go all the way down to the floor and I do not stop immediately. I was driving home from work Fri 12/9 after dark and had to swerve to keep from hitting an animal in the road because my brakes did not brake as I expected. If was very unnerving.

My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.

9/15/2022 paid $875.90 for brake booster, two weeks later, ABS module going out, according to Moyer Ford, as of 12/01/2022, I’ve called Ford Complaint and they fail to add my vin number, says only nhtsa can do that. As of today, 12/01/2022, Moyer ford is telling me abs modules are on back order with no ETA. Ford knows this is major brake issue but not addressing it! Now when abs part does come in, that’s another $800 out of my pocket, total of $1700 that Ford is ignoring and don’t even have the parts to fix! Major concern!

While driving my 2013 Ford Edge Sport down the highway at 60mph the traffic light changed to yellow and then red as normal. When I went to apply the brakes the brake pedal suddenly lost pressure and went to the floor before the vehicle was able to stop. By this time I was in the middle of the intersection. By some miracle I was able to avoid a potentially serious accident as luckily no cars were in the intersection. The brakes were fine one moment and then no brakes the next with no warning lights or error codes. The brakes haven’t changed since then. Still no pressure and I’m afraid the drive the vehicle. My vehicle has yet to be inspected/diagnosed, but after doing extensive research online I’ve found that this is a very common problem with the ABS system. Apparently the valves get stuck open allowing fluid to flow freely past them and the system needs replaced. How is this not a safety issue. I’ve read that so many people have almost been in serious accidents were death could potentially occur. I don’t understand why this has not been recalled. The brake fluid is at normal level and the brake booster was previously replaced by Ford a couple years ago. In that instance the brake pedal was very hard and the vehicle would not respond to braking. That issue was fixed by Ford on their dime and I was told it was some secret or unpublished recall on certain vehicles, depending on where they were manufactured. This is gross negligence on Fords part and can’t wait for someone to su

Including hard or stiff power brakes that are difficult to press down and increased stopping distance. This may be due to a failing vacuum pump or hydraulic pressure pump. You may also find that your brake pedal is positioned higher than usual. As a result, you may have to lift your foot higher to press on the brake pedal, apply more force, or

The contact owns a 2013 Ford Edge. The contact stated that while driving at an unknown speed, the brakes became inoperable. There was no warning light illuminated. The contact stated while driving and attempting to slow down to stop, the brake pedal became soft, and depressed to the floorboard. The vehicle was taken to an independent mechanic who bled the brake lines however, the failure recurred. The brake lines were bled again however, the mechanic was unable to determine the cause of the failure. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 130,000. The VIN was not available.

The contact owns a 2013 Ford Edge. The contact stated that while reversing out of the garage, she depressed the brake pedal and the vehicle failed to respond. The contact stated that she had to apply extra pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she previously had the vehicle diagnosed but the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

Initially we contacted Ford when the brake pedal went to the floor while my wife was driving WITH the KIDS in the car. Ended up having the car towed to Ford. They inspected the vehicle and later called and said brake booster was bad. With no signs or warnings of failure I find this a safety issue . Ford replaced parts and Now we are back to having the pedal on the floor with very little pedal at all. My family's lives are at risk and Ford should be responsible.To think my wife has to drive this vehicle with my kids in it and be in a terrible accident one day is horrific.

HCU unit master cylinder and brake booster failure all at one time (ford knows of this issue that’s why there’s a recall on the brake boosters ) I was driving with my family in the car going about 70 mph down the highway and the brakes gave out causing them to go to the floor and barley able to stop super spongy and barley made it home without using the e brake the next day we limped it to our local dealer ship and they said the HCU unit brake master cylinder and brake booster had to be repair due to no fault of our own now this repair wasn’t cheap at all at a cost of 2000 dollars. Always have had the dealership service the vehicle when it was due or recommended . We’ve never had an issue with the brakes on this vehicle before no warnings no nothing just cruising down the road had to hit the brakes due to traffic and nothing, very scary and the HCU units master cylinders and brake boosters in these cars need to be recalled due to safely issues not just for the drivers and passengers but for everyone around on the road . Think god I was able to stop if not we would have ended up in the back of a 18 wheeler in a fiery crash and wouldn’t be able to type this complaint . The units were inspected and was told they need to be replaced but dealership service advisor said they see them all the time for no apparent reason just driving and a failure occurs.

We were driving in the mountains and the brake pedal went all the way to the floor before engaging. This caused us to almost hit a vehicle in front of us, swerved successfully, but then my wife and I have whiplash pain from the instant, hard stop. Took it to a Brakes Plus and they said air in the lines was the cause and flushed the lines. Worked for a few days, then almost got into another accident with the same issue of the brake pedal falling to the floor before engaging. Took it back to Brakes Plus and they notified us that Ford is well aware of this issue and extended the warranty of the Brake Booster, which is known to fail. Took it to Ford, they happily replaced the brake booster, under the warranty, but then said this is not the issue, we need to replace the HCU Assembly and replace the master cylinder. Which, conveniently, is not under warranty. Ford is playing with peoples lives, knowing having faulty parts installed on vehicles and not taking ownership and replacing the parts needed to safely operate their vehicles. When I asked if I can complain, they gave me your web-address instead of trying to make things right. The only response I received worth a penny, is keep your receipts, maybe we can reimburse you, if I/m not dead, when we decide to take ownership.

Driving under normal conditions, brake pedal goes to the floor, very hard to stop vehicle. This happened 3 times. Twice in July 2022 on a family road trip, and today, 11/15/2022 while being driven to work, almost resulting in an accident.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal depressed the floorboard intermittently. There were no warning lights illuminated. The vehicle was taken to the local dealer; however, the mechanic was unable to duplicate the failure. The failure continued and the vehicle was taken back to the local dealer where it was diagnosed that the rear differential, the brake booster, and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 116,000.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal, there was an abnormal hissing sound. There was no warning light illuminated. The contact also stated that the brake pedal was firm upon depression. The dealer was notified of the failure and informed him that the warranty related to the failure had expired; the contact was then referred to the manufacturer for assistance. The manufacturer provided the same information as the dealer and referred him to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was 151,000.

The contact's daughter owns a 2013 Ford Edge. The contact stated while her daughter was driving 35 MPH, the brake pedal was depressed and hesitated to respond, causing a 10-foot stopping distance delay. The contact stated that the failure had been reoccurring while depressing the brake pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under Ford Customer Satisfaction Program Campaign Number: 13N02 as it had expired. The vehicle was not repaired. The failure mileage was approximately 74,000.

The brakes on my otherwise perfect 2013 Ford Edge recently went to the floorboard while I was driving. The first time, I could have killed a pedestrian--which should shock everybody including Ford. The second time, I could've killed several people in the car in front of me and started a deadly chain reaction. Ford dealers have told me that there is a recall on the 2011 & 2012 Ford Edges for a replacement of the ABS module--BUT NOT FOR MY YEAR! People are going to die if the greedy Ford is not FORCED TO RECALL THIS YEAR TOO. I've been told by numerous independent mechanics and have spent hundreds of dollars which leaves the brakes still not working properly. Ford dealers have quoted me $2000 + to replace the ABS module (ECU & HCU). I am a senior citizen and cannot afford anything near that. PLEASE ... PLEASE HELP ME AND DEMAND THAT FORD RECALL THIS POTENTIALLY LETHAL DEFECT IMMEDIATELY.

Brakes are hard to press and pedal will travel to the floor. I hear hissing when depressing the pedal, i also hear a whistle when the pedal is all the way to the floor. The symptoms match the Ford communication of 13N02. My vehicle was assembled on April 2 2013, the recall only affected cars assembled through March 28, 2013. Sure seems like I have the same problem as the recall.

Brake pedal sinks to the floor, I have replaced the master cylinder (3) times and also the Break Power Buster. . . Problem still exist

I experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. Service was performed on the vehicle and an independent mechanic replaced the brake master cylinder. However, the brake cylinder replacement did not solve the issue and the symptoms persisted.

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, she attempted to slow down for traffic and noticed that the brake pedal had to be depressed with more force than normal. The vehicle stopped; however, the brake pedal was very stiff, requiring extra force to depress. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. The contact had been advised that there had been a Customer Satisfaction Program: 13N02 (Brake Booster replacement) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Edge. The contact stated while driving 65 MPH, the vehicle started to decelerate independently. The contact stated that the powertrain warning light was illuminated. The contact stated she was able to coast to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the throttle body to be replaced. The vehicle was being serviced. Upon investigation, the contact associated the failure with TSB: 13N03. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.

The contact’s girlfriend owns a 2013 Ford Edge. The contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. The check engine warning light was illuminated. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line pulse damper metal housing was cracked and needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. An independent mechanic went to the residence and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2013 Ford Edge. The contact stated while driving at 55 MPH, another vehicle intersected his lane. The contact depressed the brake pedal but it failed to respond. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to the floorboard and the vehicle stopped. The vehicle was taken to the local dealer, where it was diagnosed that the Hybrid Control Unit (HCU) needed to be replaced. The vehicle was not repaired due to the parts not being available. Additionally, the contact stated that he was informed at State Inspection that the brake master cylinder needed to be replaced. The vehicle was repaired, however, the failure reoccurred. The low-fluid brake and the brake warning lights were illuminated. The vehicle was taken to a second local dealer, Priority Honda Hampton (4115 W Mercury Blvd, Hampton, VA 23666), where it was diagnosed that the brake master cylinder needed to be replaced for a second time. The part was replaced, however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

The contact owns a 2013 Ford Edge. The contact stated while his wife was driving approximately 60 MPH and as she was slowing for traffic, she had to depress the brake pedal very hard in order to stop before crashing into the traffic ahead of her vehicle. The contact stated his wife had not noticed any warning lights. The contact had driven the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. However, the dealer advised the contact that the manufacturer's "Customer Satisfaction Program" number 13N02 extended warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed but felt rigid. The contact's son then applied more pressure to the brake pedal until it responded. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The power train warning light was illuminated. The vehicle was taken to local Pep Boys where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 144,000.

The component involved was the Throttle Body. Late post but this happened 7/5/22. The vehicle unexpectedly (and without any warning) lost power while I was driving on the freeway. All the power was off in the vehicle. Fortunately the freeway wasn't as crowded as it normally is and I was able to coast over the shoulder. I let the vehicle rest and tried to drive (while on the shoulder to get to a safer/wider part) again but it quickly lost power again. When I got to a safer part of the shoulder I called for a tow truck. After having a previous issue with this vehicle (brake booster went bad which caused the brake pedal to get hard to press and car would also shut off) I looked into other common issue with this vehicle make and model. I read the other horror stories of this vehicle losing power while driving and hoped to you know who that this wouldn't happen to me while my child was with me. Ford had a recall for the brake booster issue but it didn't match my VIN. Apparently Ford supposedly narrowed the issue down to a few manufacturing sites and did not include all vehicles made during those years. It is clearly a systemic issue for this vehicle, just like the throttle body issue ( and others) the Ford is too cheap to fix! I am going to assume this is the same issue with my throttle body not being recalled for my specific VIN since my vehicle wasn't made at a certain manufacturing site (even though Ford is clearly using the same parts on their vehicles). It's BS and dangerous!

The contact owns a 2013 Ford Edge. The contact received notification of a Manufacturer's campaign program for the brake booster. The contact stated that while driving at approximately 30 MPH, the pre-collision warning light was illuminated and the brake pedal was depressed and extended to the floorboard. The contact stated that the failure reoccurred after the pre-collision warning light was illuminated; she depressed the brake pedal and the brake pedal went to the floorboard and was delayed in returning to the normal position. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,000.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The contact stated that the vehicle was slowing down but not as designed. The contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. The contact stated that while idling at a traffic light, the vehicle shut-off. The contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. The contact stated that the check engine, brake failure, and low oil warning lights were illuminated. The door latches also failed to lock the vehicle whenever the vehicle was started. The doors would suddenly lock or fail to lock as the contact continued to drive. The contact stated that she was unable to manually lock the doors occasionally. The contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. The brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. The manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. The approximate failure mileage was 165,000.

The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH and depressing the brake pedal, the vehicle failed to stop as needed. The contact stated that the check engine warning light was illuminated. The contact continued to depress the brake pedal forcefully until the vehicle stopped. The contact was able to continue driving to the closest independent mechanic. The contact took the vehicle to an independent mechanic and was informed that the manifold vacuum supply line, the booster assembly, and the intake manifold gaskets needed to be replaced. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was 43,209. The contact was informed that their vehicle was not covered by the recall even though their vehicle experienced the same issues and was also manufactured at the same plant that made the other affected vehicles.

The contact's son owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

ON 9-28-2022 I was driving about 45 mph when suddenly my car lost power. The wrench symbol appeared on the dash. I floored the gas pedal, pressed it completely to the floor, and the car sputtered off the road and out of traffic. It was terrifying.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and the vehicle failed to perform as designed. The contact had to apply a lot of pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The contact referenced the Manufacturer recall number 13N02. The contact stated that the vehicle was taken to Pep Boys where it was diagnosed that the brake booster and brake master cylinder needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the warranty would not be honored and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 108,000.

The contact owns a 2013 Ford Edge. The contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.