TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN A RIGHT TURN WAS MADE AT 10 MPH. THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 37,045.
2013 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
DOOR AJAR DRIVERS SIDE WILL NOT GO OFF, LIGHTS REMAIN ON, UNABLE TO GET THEM OFF. INABILITY TO LOCK DOORS, DOME LIGHT REMAINS ON CAUSING NIGHT DRIVING HAZARD, FALSE DOOR AJAR PREVENTS DRIVER FROM KNOWING REAL DOOR AJAR SITUATION
CA. PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR. EVERYTIME THE VEHICLE STOPS THE ANNOYING ALERT SENSOR SIGNAL KEEPS GOING OFF. THERE SHOULD BE A RECALL ON THIS, I SEE IT IS VERY COMMON FOR THIS VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE AT THE DRIVER SIDE DOOR SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.
DOOR AJAR WARNING INDICATOR LIGHTS. LIGHTS STAY ON AND IF YOU LOCK THE DOOR WITH KEY AND WALK AWAY YOU HAVE A DEAD BATTER THEY NEXT DAY. REPEATED SHUTING OF DOOR WILL SOME TIMES WILL RESET DOOR AJAR BUT IT EVENTUALLY FAILS COMPLETELY AND REPEATED SLAMMING OF DOOR DOES NOTHING. PULLED FUSE TO INTERIOR LIGHTS TO KEEP BATTERY FROM DYING.
FOR THE SECOND TIME IN THE 40K MILES THAT I HAVE OWNED MY NEW FORD EDGE THE PTU SEAL HAS FAILED. THIS TIME WHEN THE DEALERSHIP TOOK IT APART TO REPLACE, THEY FOUND METAL SHAVINGS INSIDE, SO THEY ARE REPLACING THE ENTIRE UNIT. HORRIBLE SMELL, VERY CAUSTIC, MAKES MY NOSE BURN. HAPPENS AFTER DRIVING AND WHEN YOU COME TO A STOP OR SLOW DOWN THE CABIN FILLS WITH A NOXIOUS SMELL.
THIS IS A 2013 FORD EDGE LIMITED W/V6 ENGINE. WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE GOES TO A ROUGH IDLE, ALL THE WARNING LIGHTS COME ON AND THERE IS NO THROTTLE RESPONSE. AFTER SHUTTING EVERYTHING DOWN, THE ENGINE WILL FINALLY RESTART AFTER SEVERAL ATTEMPTS AND RUN NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES, THE LAST TIME WHILE DRIVING ON THE INTERSTATE. THE VEHICLE HAS BEEN INTO THE DEALERSHIP 6 TIMES FOR REPAIR. SO FAR, THE THROTTLE BODY WAS REPLACED, A SENSOR WAS REPLACED, THE ACCELERATOR PEDAL WAS REPLACED AND SOME WIRING WAS REPLACED. THE LAST TIME THE PROBLEM OCCURRED, THE VEHICLE WAS RETURNED TO ME AFTER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. I SUBSEQUENTLY RETURNED THE VEHICLE TO THE DEALERSHIP BECAUSE AS FAR AS I AM CONCERNED, IT IS TOTALLY UNSAFE TO DRIVE. I THEN CONTACTED THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS ASSIGNED A CASE NUMBER. THE FORD REGIONAL SERVICE MANAGER ASSIGNED TO THE CASE FINALLY TOLD ME THAT BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM THERE WAS NOTHING FURTHER THEY COULD DO AND I SHOULD COME AND PICK UP THE VEHICLE.
DOOR AJAR LIGHT COMES ON, OVERHEAD LIGHTS STAY ON, DOORS WILL NOT LOCK, SAYS SHIFT TO PARK AFTER STOPPING & STARTING AGAIN.
DRIVING ON A 3 LANE CITY ROAD IN THE LEFT MOST LANE AT 50 MILES AN HOUR WHEN I HEARD A SNAP. THEN IMMEDIATELY THE STEERING PULLED HARD TO THE LEFT. I FOUGHT IT BACK TO THE RIGHT WHILE BRAKING. EVENTUALLY THE CAR CAME TO A STOP. I GOT OUT OF THE CAR AND SAW THAT THE FRONT LEFT TIRE WAS FLIPPED 90 DEGREES TO THE LEFT AND WHAT APPEARED TO BE THE AXEL LAYING ON THE GROUND. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT THE BALL JOINT HAD BROKEN APART FROM THE REST OF THE DRIVE ASSEMBLY AND RIPPED OUT THE AXEL. THE VEHICLE IS AN ALL WHEEL DRIVE AND HAD 50,000 MILES. PRIOR TO THIS INCIDENT THERE WAS ONGOING ALIGNMENT ISSUES THAT THE DEALER COULD NOT DIAGNOSE.
WHEN CLOSING DRIVERS DOOR INTERIOR LIGHTS REMAIN ON WILL NOT SHUT OFF AFTER REPEATED TRYS TO RECLOSE DOOR. ALSO DOOR AJAR LIGHT IN DASH REMAINS ON. CANNOT TRUST WARNING DISPLAY IF DOOR IS PROPERLY SHUT. HAVE HAD PROBLEM CHECKED AND TOLD THE DOOR AJAR SWITCH IS MALFUNCTIONING. HAPPENS 90% OF THE TIME.
THE TIRE PRESSURE IS LOW WAY TO OFTEN.IT SEEMS THE TIRES AREN'T HOLDING AIR.I AIR THEM UP BUT IT HAPPENS EVERY FEW WEEKS.
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING. WE HAVE TO SLAM THE DOOR SEVERAL TIMES FOR THE DOOR TO CLOSE. RIGHT NOW MY HUSBAND HAS BEEN IN THE GARAGE FOR OVER 20 MINUTES TRYING TO GET THE EDGE TO RECOGNIZE THAT WE SHUT THE DOOR. THE VEHICLE IS CURRENTLY OFF AND NO KEYS IN THE CAR. YOU CAN ALSO SIT IN THE CAR AND SHUT THE DOOR WITH THE KEY IN THE IGNITION AND IT WILL NOT RECOGNIZE THAT YOU HAVE CLOSED THE DOOR. THE PROBLEM OCCURRED LAST FALL AND WAS OCCASIONAL, BUT HAS BEEN CONSISTENT IN THE LAST MONTH.
ON OCTOBER 20, 2015 WHILE DRIVING THE CAR ON A RESIDENTIAL STREET IT SUDDENLY LOST POWER. ENGINE CONTINUED TO RUN VERY ROUGH, SPUTTERING. ACCELERATOR WOULD NOT MAKE THE CAR SPEED UP OR INCREASE RPM. "WRENCH" SYMBOL POPPED ON.GOT CAR TOWED TO DEALERSHIP. WHILE WAITING TO HEAR ON CAR, RESEARCHED SYMPTOMS AND FOUND MANY OTHER SIMILAR COMPLAINTS THAT PROBABLY IS THROTTLE BODY ASSEMBLY FAILURE. DEALERSHIP HAD CAR 2 DAYS, COULD NOT REPLICATE PROBLEM SO THEY DID NOTHING. SERVICE REP TOLD ME IT SOUNDED LIKE THROTTLE BODY ASSEMBLY FAILURE AND TO WAIT FOR IT TO HAPPEN AGAIN AND THEN BRING IT IN. SAID IT WOULD HAPPEN AGAIN AND THEN WOULD HAPPEN MORE OFTEN. I AM SCARED TO DRIVE THIS CAR ON THE HIGHWAY AND DON'T KNOW WHY THIS PART HAS NOT BEEN RECALLED. THIS CAR WAS MY DREAM CAR AND NOW I AM STUCK WITH A NIGHTMARE. I WANT FORD TO RECALL OR DO A "CUSTOMER SATISFACTION CAMPAIGN" AND REPLACE THE PART SO I CAN HAVE A VEHICLE THAT I CAN DRIVE CONFIDENTLY. I FEEL THIS HAS THE POTENTIAL TO BE MORE THAN AN INCONVENIENCE AND COULD BE DEADLY. FORD, STAND BY ME!
PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR WHILE CAR IS IN MOTION.
DRIVER DOOR SHOWS AJAR EVEN WHEN CLOSED. HAVE TO CLOSE MULTIPLE TIMES TO GET THE SWITCH TO RECOGNIZE IT IS CLOSED.
THE DRIVER SIDE REAR "DOOR AJAR" WARNING LIGHT GOES ON EVEN THOUGH THE DOOR IS CLOSED AND LOCKED. IT KEEPS THE INTERIOR LIGHTS ON EVEN WHEN I START DRIVING, WHICH IS VERY DISTRACTING DURING EVENING HOURS. THE LIGHTS STAY ON FOR MORE THAN 5 MINUTES AFTER PARKING THE CAR.
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STARTED THE VEHICLE AND THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH ALL FOUR DOORS WERE CLOSED SECURELY. THE FOUR DOORS FAILED TO LOCK WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC PART THAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
DRIVER SIDE FRONT DOOR SENSOR HAS MALFUNCTIONED. IT INDICATES THE DOOR IS OPEN EVEN WHEN IT IS CLOSED. ALARMS SOUND AND THE DOORS DO NOT LOCK WHEN THE CAR IS IN MOTION. CAR WAS TAKEN TO FORD TO REPAIR AND I WAS TOLD THEY WOULD ONLY CLEAN THE CONTACTS WHICH IS ONLY A TEMPORARY SOLUTION AND EACH TIME THEY CHARGE A FEE.
THE DOOR SENSOR DOES NOT REGISTER THE DOOR AS BEING CLOSED, I HAVE TAKEN THE CAR TO THE FORD DEALER SEVERAL TIMES, BOTH WHILE STILL UNDER WARRANTY AND NOW NO LONGER UNDER WARRANTY, AND THE PROBLEM RECURS ON BOTH FRONT DOORS. THIS IS A WELL KNOWN FLAW, WITH YOUTUBE VIDEOS ON REPAIR AND SERVICE. SHOULD BE SUBJECT TO A RECALL.
DOOR AJAR WHEN DOOR IS CLOSED CAUSING DOME LIGHT TO STAY ON AFTER EXITING THE VEHICLE ALSO MAKING IN UNABLE TO LOCK DOORS WHICH IS A SAFETY ISSUE
AFTER DOOR IS CLOSED THE DOOR AJAR LIGHT STAYS ON. ISSUE ONLINE SEEMS TO BE DIRTY OR BAD SENSOR. ALREADY PAID THE DEALER TO CLEAN. LASTED ONE YEAR.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED AND CLOSED THE DOOR, BUT THE WARNING INDICATOR WAS STILL ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ON WHILE DRIVING. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. WHILE MAKING A RIGHT TURN, THE PARK ASSIST WARNING INDICATOR ILLUMINATED. AFTER THE CONTACT MADE THE TURN, THE PARK ASSIST WARNING INDICATOR WAS NO LONGER ILLUMINATED. THE VEHICLE NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
DOOR ADJAR WARNING KEEPS COMING ON EVEN AFTER DOOR IS SHUT HARD. BEEN TOLD IT'S A FAULTY DOOR LATCH ASSEMBLY BY DEALER. VEHICLE DOES THIS WHEN STATIONARY.
MY DRIVER SIDE DOOR AJAR ERROR MESSAGE STAYS ON WHEN THE KEY IS ON AND WHEN DRIVING. THIS IS A SAFETY ISSUE AS I CANNOT RESET IT AND A WARNING BEEP CONTINUES AS THE ERROR CANNOT BE CLEARED. STARTED A MONTH AGO AND WOULD RANDOMLY APPEAR NOW IT STAYS ON. ALSO WHEN I LOCK MY CAR NOW WITH THE REMOTE IT BEEPS TWICE NOT ONCE. I FEEL THERE COULD BE AN ISSUE WITH SECURITY NOW TOO.
THE DOOR SENSOR ON THE DRIVER'S DOOR IS FAULTY AND WILL REPORT THE DOOR AS AJAR WHEN IT IS POSITIVELY NOT AJAR. THIS PREVENTS THE CAR FROM BEING ABLE TO BE LOCKED AND CAUSES THE INTERIOR LIGHTS TO COME ON. THIS HAS BEEN REPORTED BY NUMEROUS PERSONS AND FORD WILL NOT ADDRESS IT.
FAULTY SWITCH CAUSES DRIVER'S DOOR AJAR INDICATOR TO STAY ON EVEN WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON AND CAN NOT LOCK DOORS WHEN DRIVING.
VEHICLE WILL RANDOMLY GO TO IDLE. AT ANY SPEED, I WAS RECENTLY MAKING A LEFT TURN THROUGH TRAFFIC AND IT DIED. TROUBLE CODES ARE P2111, AND P2112. THIS IS THE SAME PROBLEM AS THE REST OF THE FORDS THAT HAD THE RECALL. THE FORD DEALER I CALLED ACKNOWLEDGED THIS PROBLEM, BUT SAID IT WOULD BE $1000 TO FIX. THIS PROBLEM HAPPENS VERY OFTEN, AND NEEDS TO BE ADDRESSED FOR THE FORD EDGE. THIS IS A VERY DANGEROUS ISSUE!
WHEN DOORS ARE CLOSED SENSOR IS STILL SHOWING OPEN DOORS, DOORS WILL NOT LOCK AND CABIN LIGHTS REMAIN ON, MAKING IT IMPOSSIBLE FOR DRIVER TO RECOGNIZE AN ACTUAL OPEN DOOR WHICH THEN PLACES PASSENGERS IN DANGER WHEN DOOR DOES REMAIN OPEN. SENSOR DOESN'T RECOGNIZE DOORS TO BE CLOSED SO IT PROMPTS FOR CAR TO BE PLACED INTO PARK WHEN IN DRIVE SO DOOR CAN BE CLOSED. TODAY WHILE DRIVING MY DAUGHTER WHO WAS SITTING IN THE BACK SEAT HAD THE DOOR FLING OPEN WHILE THE CAR WAS IN MOTION. THE DOOR SENSOR HAS BEEN SHOWING THAT THE DOOR IS OPEN SO WHEN THE DOOR WAS ACTUALLY OPEN I WAS NOT ABLE TO TELL AND PUT HER IN DANGER.
DRIVER DOOR AJAR ALARM. DOOR IS CLOSED BUT SWITCH IS NOT MADE UP. THIS PREVENTS THE DOORS FROM BEING LOCKED FROM INSIDE THE VEHICLE. IF THE LOCK SWITCH IS ACTUATED, 2 SECONDS LATER IT UNLOCKS ALL DOORS. THIS COULD BE HAZARDOUS WITH SMALL CHILDREN IN THE VEHICLE OR WHEN DRIVING IN A BAD NEIGHBORHOOD. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS BUT REFUSES TO RECALL BECAUSE IT IS NOT DEEMED A SAFETY ISSUE BY THEM.
ATTEMPTED TO LOCK DOOR AFTER 'DOOR AJAR' CHIMED ON. SLAMMED DOOR SEVERAL TIMES BUT THE WARNING DID NOT GO AWAY. DROVE TO WORK LIKE THIS AND THE DOORS DIDN'T LOCK AFTER GOING 10MPH. THIS OCCURS EVERYDAY. I DON'T KNOW IF MY DOOR WILL OPEN IF INVOLVED IN AN ACCIDENT OR WHAT. NOTHING HAS BEEN CORRECTED AS OF THIS WRITING.
PART OF THE DASHBOARD WILL MADLY CHANGE ON ITS OWN GOING THOUGH THE DIFFERENT OPTIONS LIKE IT'S STUCK; THE NAVIGATION DISPLAY AND DASH BOARD WHEN STARTING THE CAR WILL NOT ALWAYS LIGHT UP LIKE IT USED TO DO. THERE IS A DELAY AT TIMES. THE AMBIANT LIGHTING NOMATTER HOW MANY TIMES I CHOOSE PINK IT ALWAYS DEFAULTS BACK TO BLUE ON ITS OWN. MY CAR HAS BEGUN TO MAKE A HORRIBLE NOISE UNDER THE CARRIAGE, WE SUSPECT IT IS A TRANSMISSION ISSUE. IT FEELS LIKE THE VEHICLE STRUGGLES TO MOVE FORWARD. JUST THE OTHER EVENING AFTER LEAVING WORK, MY INTERIOR OVERHEAD LIGHTS WOULD NOT GO OFF. NOMATTER HOW MANY TIMES I TRIED TO TURN THEM OFF. THE ELECTRICAL ISSUE WITH THE DASH BOARD BEGAN A WHILE BACK AND THE NOISE JUST RECENTLY. THE MILEAGE ON MY CAR IS 36,000 MORE OR LESS. THIS SHOULD NOT BE HAPPENING TO OUR CAR. WELL TAKEN CARE OF, I DRIVE IT TO WORK AND BACK. THE CAR JUST TURNED IN AUGUST 2 YEARS. I HAVE AN APPOINTMENT AT THE DEALERSHIP THIS COMING TUESDAY. I BELIEVE MY CAR IS STILL UNDER THE POWER TRAIN WARRANTY, I PRAY THAT IT IS. JUST TODAY, MY VEHICLE WOULD NOT LOCK AS WELL. I WILL UPDATE AS SOON AS I TAKE IT TO THE SERVICE DEPT.
DOOR AJAR LIGHT IS ON AND DOOR IS CLOSED.ALSO INTERIOR LIGHTS STAY ON AND THIS IS VERY DANGEROUS DRIVING AT NIGHT.FORD WILL NOT FIX IT,NO RECALLS.PEOPLE HAD THE SENSOR REPLACED ON DOOR AND LIGHT CAME ON AGAIN.WASTED TIME AND MONEY.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON THREE OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
WHEN YOU CLOSED THE DOOR THE SENSOR SOUNDS LIKE THE DOOR IS OPEN. LIGHTS STAY ON AND IS IMPOSSIBLE TO TURN ON THE ALARM. CAUSED DAMAGED TO THE BATTERY. YOU NEED TO CLOSE THE DOOR SEVERAL TIMES BECAUSE THE SENSOR KEEP INDICATED THAT THE DOOR IS OPEN.
I AM THE OWNER OF A 2013 FORD EDGE LIMITED AND KNOW NUMEROUS OTHER FORD EDGE OWNERS WITH THIS SAME ISSUE. THE DRIVER'S DOOR AJAR SENSOR FAILS AND SHOWS THE WARNING LIGHT THAT THE DOOR IS AJAR WHEN SHUT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS ( WARNING THAT THE DOOR AJAR IS KEEPING IT FROM SETTING PROPERLY. THE INTERIOR DOME LIGHT STAYS ON AND SO DOES MY REAR CABIN LIGHT. BOTH LIGHTS STAY ON AS I'M DRIVING. IT IS A SAFETY ISSUE! WHEN I LOOKED ONLINE, I FOUND THAT IT IS A WIDE SPREAD PROBLEM.
CAR DOOR IS CLOSED BUT THE "DOOR AJAR" LIGHT COMES ON AND ALSO DOESN'T ALLOW ME TO LOCK THE DOORS. THIS IS VERY UNSAFE AS I DRIVE WITH A CHILD AND IT IS HARD TO SEE WHEN THE CAR INTERIOR LIGHTS COME ON AT NIGHT WHILE I AM DRIVING BECAUSE THE CAR THINKS THAT THE DOOR IS AJAR.
THE DRIVER SIDE DOOR LOCK, SPECIFICALLY THE DOOR AJAR SENSOR, STARTED MALFUNCTIONING AFTER APPROXIMATELY ONE YEAR OF OWNERSHIP. THIS CAUSES A SAFETY CONCERN BECAUSE AS LONG AS THE DOOR AJAR ERROR APPEARS ON THE MESSAGE WINDOW, THE COMPUTER WILL NOT ALLOW ANY OF THE DOORS TO LOCK. I AM CONCERNED THAT THE OCCUPANT(S) COULD BE EJECTED FROM THE VEHICLE IN THE EVENT OF A CRASH OR A ROLLOVER. ADDITIONALLY, THE DEALER WANTS BETWEEN $300 AND $500 TO REPLACE THE FAULTY PART (COST $90) DUE TO HAVING TO DISMANTLE THE DOOR TO ACCESS THE PART. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE DO IT YOURSELFERS REPAIRING OR DISABLING THE SENSOR, WHICH COULD CREATE OTHER DANGERS IF THE DOOR IS NOT PROPERLY RECONSTRUCTED. FURTHER INTERNET RESEARCH REVEALED THIS PROBLEM HAS BEEN OCCURRING SINCE ABOUT 1996 AND IT IS A KNOWN PROBLEM ACROSS SEVERAL MODELS AND PLATFORMS (CARS, TRUCKS AND SUV'S). THE OTHER MINOR ANNOYANCE IS THAT THE INTERIOR LIGHTS DO NOT GO OFF AS LONG AS THE SENSOR IS ACTIVATED, CAUSING BATTERY DRAIN AND SECURITY ISSUES.
DRIVING FORD EDGE 2013 APPROX. 40 MPH ON HIGHWAY WHEN THE VEHICLE CAME TO ALMOST A DEAD STOP. IT SEEMED AS IF THE BRAKES BECAME FULLY ENGAGED OR THE TRANSMISSION SEIZED. A TRUCK BEHIND US SWERVED AND BRAKED AND ALMOST CRASHED INTO US. MY 2 CHILDREN AND I WOULD HAVE BEEN KILLED. THE VEHICLE SHOOK VIOLENTLY AS IT MOVED ABOUT 2 MPH. I BARELY WAS ABLE TO GET IT OVER TO THE RIGHT, OFF THE HIGHWAY. IT WOULD NOT GO ANY FURTHER. A RED WRENCH ICON LIT ON THE DASH. I TOWED IT TO MIDWAY FORD. SERVICE MANAGER STATED THE THROTTLE BODY PART IS DEFECTIVE AND RECALLED, BUT RESETS ITSELF IF VEHICLE IS TURNED OFF FOR A WHILE, SO IF I DID NOT TURN OFF THE VEHICLE, FORD WOULD FIX IT FOR FREE. SINCE I TURNED OFF THE VEHICLE AND IT RESET, I HAD TO PAY HIM $900 TO REPLACE IT. SINCE I DID NOT HAVE $900, HE ADVISED ME TO DRIVE THE VEHICLE VERY SLOWLY ON THE RIGHT SIDE OF THE ROAD FROM NOW ON, AS A PRECAUTION SO MY CHILDREN OR I DO NOT GET INJURED OR KILLED THE NEXT TIME IT HAPPENS. IF THIS IS FORD'S CRITERIA FOR REPLACING THIS LIFE THREATENING DEFECTIVE PART, THAT IT MUST BE IN ACTIVE DEFECT STATUS WHEN ARRIVING AT THE DEALER, THEN NOT ONLY HAS FORD HAS FOUND A WAY TO BEAT PAYING FOR THE 1.6 MILLION VEHICLES THEY AGREED TO RECALL WITH THIS DEFECT, SINCE YOU CAN'T DRIVE THE VEHICLE AT 900 RPM TO THE DEALER, OR TOW IT WHILE RUNNING, BUT FORD IS GETTING RICH OFF THE RECALL (THE PART IS ABOUT $185 AND TAKES 15 MINUTES TO REPLACE), AND 1.6 MILLION PEOPLE MUST PAY FORD $900 TO FIX A RECALLED DEFECTIVE PART
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR ILLUMINATED AND CAUSED THE BATTERY TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE DOOR LATCH SENSOR DOES NOT WORK. AS I AM DRIVING IT DETACHES AND SIGNALS TO THE CAR THAT THE DOOR IS AJAR WHILE IT IS NOT. THIS CAUSE THE DOORS TO UNLOCK AND THE LIGHTS TO TURN ON. WHILE I AM DRIVING IT BECOMES DANGEROUS BECAUSE THE DOORS ARE NOT LOCKED. ALSO, AS ONE IS DRIVING AND THE LIGHTS TURN ON UNEXPECTEDLY IT COULD AFFECT ONES VISION. ITS SEEMS IT IS A DEFECT IN DOOR THAT IS DAMAGING THE PART. MANY HAVE HAD THEM REPLACED AND AFTER A WHILE BECOMES DEFECTIVE ONCE AGAIN.
I WAS DRIVING TO WALMART WHEN THE VEHICLE SUDDENLY DROPPED FROM 45MPH TO LESS THAN 3MPH AND NO MATTER WHAT INPUT WAS GIVEN TO THE GAS PEDAL THE VEHICLE WOULD NOT REACT. THE TACK WAS UNDER 900 AND ON THE LEFT SIDE OF THE DASH A WARNING CAME UP LOOKING LIKE A WRENCH. ONCE I PULLED OVER TRIED TO DO A VEHICLE REPORT AND THE VEHICLE WAS UNABLE TO DO A MAINTENANCE CHECK. SHUT OFF ENGINE AND RESTARTED THE VEHICLE; NO PROBLEMS RESTARTING THE VEHICLE AND NO MEMORIES OF WHY THE ENGINE DID WHAT IT DID (CALLED "LIMP HOME STATUS"). THERE IS ALSO NO MEMORY WITHIN THE PCM ABOUT THE VEHICLE GOING INTO THIS MODE OR WHY.THIS COULD BE VERY DANGEROUS IF I WAS ON A HIGH WAY. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS OF THIS HAPPENING; ALL WITH SAME RESOLUTION. THE VEHICLE HAS NO IDEA WHY IT WENT INTO LIMP HOME AND NO MEMORY OF THAT STATUS AFTER RESTART.
DOOR AJAR PROBLEM. DOOR AJAR ALARM WILL NOT SHUT OFF AND THE DOME LIGHTS STAY ON ALONG WITH INTERIOR LIGHTS.
ITS THE SECOND TIME I HAVE HAD THE SENSOR IN THE DRIVER DOOR FAIL, THE LIGHTS ON THE VEHCILE STAY ON, BOTH INTERIOR AND DRIVING LAPS, WHICH WILL ALLOW THE BATTERY TO DRAIN, WHEN THE CAR IS STARTED I GET THE DOOR AJAR CHIME PLUS A DASH NOTICE THAT A DOOR IS AJAR, BUT THE REALL KICKER IS IT BLACKS OUT THE REST OF THE DASH TO WHERE IT IS UNSAFE TO DRIVE, CANNOT READ SPEED OR RPM ALONG WITH THE OTHER INFORMATION. I AM CONCERNED THAT ONCE MY CAR IS OUT OF WARRANTY THIS WILL BE A COSTLY AND TIME CONSUMING PROBLEM. THIS ITEM NEED A BE PART OF A RECALL.
I WAS DRIVING THE VEHICLE IN A PARKING STRUCTURE AND LOST ALL POWER. I TRIED TO RESTART IT, NO LUCK. VEHICLE TURNED BACK ON AFTER 2ND ATTEMPT TO RESTART AND SEEMED FINE. I HAD THE VEHICLE TOWED TO DOWNTOWN FORD IN SACRAMENTO, CA WHO SAID THE ISSUE "MIGHT HAVE BEEN THE WIRING PANEL" AND CLAIMED TO FIX IT. SECOND INCIDENT: AUGUST 2015 (MILEAGE: 35,755) VEHICLE WAS AGAIN IN A PARKING STRUCTURE AND LOST ALL POWER. VEHICLE WAS BROUGHT TO FOLSOM LAKE FORD IN FOLSOM, CA WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG AFTER THEY KEPT THE VEHICLE FOR ALMOST 2 WEEKS. I WAS TOLD "MAYBE RADIO INTERFERENCE" CAUSED THE PROBLEM OR MAYBE IT WAS BECAUSE I WAS IN A CEMENT PARKING STRUCTURE. I PARK IN THIS SAME PARKING STRUCTURE MONDAY - FRIDAY AND THIS ISSUE DOESN'T HAPPEN EVERYDAY SO THE LOCATION IS NOT A FACTOR. THE VEHICLE LOOSES ALL POWER RANDOMLY SO I FEAR THAT WHEN I AM ON A FREEWAY OR TRAVELING ON A CURVY ROAD AND EXPERIENCE THIS CATASTROPHIC FAILURE, IT COULD CAUSE A FATAL CRASH. A CASE NUMBER CAS7689216 WAS OPENED BECAUSE WE TOLD FORD THAT I REFUSE TO DRIVE THE VEHICLE. FORD'S CSM CONTACTED BOTH ME AND MY HUSBAND AND REQUESTED THAT WE CONTINUE TO DRIVE THE UNSAFE VEHICLE AND HAVE FORD INSTALL A MONITORING DEVICE SO THAT THEY CAN DETERMINE THE CAUSE THE NEXT TIME THIS HAPPENS. I EXPRESSED THAT THIS IS NOT A RISK I AM WILLING TO TAKE BECAUSE OUR LIVES MATTER. SECOND OPTION IS TO TURN OVER THE VEHICLE TO A FORD DEALERSHIP AND PAY FOR THEIR TECHNICIANS TO PERFORMED "A LONG TEST DRIVE" W
DOOR AJAR LIGHT KEEPS COMING ON EVEN WHEN DOOR IS SHUT. THE LIGHTS STAY ON AND DOORS WILL NOT LOCK.
I WAS DRIVING MY FRIEND AND HER 9YR OLD TO THE STORE, MY DOOR LOCK SENSOR WAS NOT WORKING AND SAID DOOR AJAR SO I WAS UNABLE TO LOCK THE DOORS IN DRIVE I TRIED AND THEY WHOULD JUST UNLOCK. MY FRIENDS CHILD WAS ABLE TO OPEN THE DOOR WHILE I WAS GOING 45MPH SHE COULD HAVE FELL OUT. THIS DOOR AJAR PROBLEM HAS BEEN HAPPENING OFF. THE DOME LIGHT STAYS ON AND IM UNABLE TO LOCK THE DOORS. I JUST BOUGHT THE CAR USED SO ITS NOT UNDER WARRANTY. IT IS A HUGE SAFTEY ISSUE AND I GUESS AFTER READING THE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT NOTHING IS GOING TO BE DONE UNTILL THERE IS A DEATH INSTEAD OF TRYING TO AVOID ONE. ALSO I HEARD THE POLICE VERSION OF THE EXPLORER HAD A SIMILAR PROBLEM AND FORD RECALLED IT RIGHT AWAY WHY NOT THE CONSUMER IT SEEMS LIKE THEY DONT CARE ABOUT THE CONSUMERS SAFETY. PLEASE HELP BEFORE SOMEONE ACTULLY GETS HURT.
DRIVER DOOR AJAR NOTIFICATION APPEARS ON THE DASHBOARD, ALTHOUGH THE DRIVER DOOR IS SHUT. WHILE DRIVING, THE NOTICE CONTINUES TO BEEP AND ALERTS THE DRIVER TO PUT THE VEHICLE INTO PARK WHICH IS CAUSING A SAFETY ISSUE OF DRIVER DISTRACTION. WHILE DRIVING, THE DOORS WILL NOT LOCK WHICH CAUSES A ANOTHER SAFETY HAZARD. IN ADDITION TO THESE BEING A SAFETY CONCERN, THE INTERIOR LIGHTS DO NOT SHUT OFF. NOW I AM CONCERNED THAT I MAY GET STRANDED SOMEWHERE WITH A DEAD BATTERY. MY VEHICLE WAS PURCHASED BRAND NEW, IS NOW 2 1/2 YEARS OLD WITH ONLY 34,000 MILES AND THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS ISSUE. WHEN I CONTACTED THE DEALERSHIP, THEY SAID THEY COULD GET ME AN APPOINTMENT 5 DAYS LATER. THIS WAS NOT ACCEPTABLE AND NOW THEY ARE GETTING ME IN THE FOLLOWING DAY.
THE DOOR AJAR INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED. IT WILL REMAIN SAYING AJAR AFTER MULTIPLE (30+) TRIES TO OPEN AND CLOSE THE DOOR BEFORE IT RIGHTS ITSELF. THIS HAS BECAME DANGEROUS AS DURING NIGHT TIME THE INTERIOR LIGHTS REMAIN ON AND IMPAIRS DRIVERS ABILITY TO SEE SURROUNDINGS. ALSO, SINCE THIS ISSUE BECOMES IRRITATING, IT CAUSES THE DRIVER TO OPEN AND CLOSE THE DOOR MULTIPLE TIMES WHILE DRIVING, IN HOPES THE SENSOR WILL CORRECT ITSELF. DUE TO THESE ISSUE I EXPECT FORD TO WARRANTY THE DOOR SWITCH SENSOR FOR A MORE RELIABLE DESIGN.
WHILE DRIVING, MY CAR MADE AN ALERT THAT THE LEFT FRONT (DRIVER'S) DOOR WAS AJAR ALTHOUGH IT DID NOT SEEM TO BE. I STOPPED AT THE NEXT LIGHT AND RECLOSED THE DOOR YET THE ALERT DID NOT GO AWAY UNTIL THE DOOR WAS CLOSED AGGRESSIVELY A COUPLE OF TIMES. SINCE THAT INITIAL INCIDENT, THIS HAS OCCURRED SEVERAL TIMES AND HAS GOTTEN TO THE POINT THAT THE ALERT REMAINS ON AT ALL TIMES. AFTER TRACKING DOWN THE PROBLEM MYSELF I DISCOVERED THAT THE PROBLEM IS PRIMARILY DUE TO A DESIGN FLAW IN THE DOOR AJAR SENSOR. AFTER CONSULTING WITH A LOCAL FORD DEALERSHIP AND AN INTERNET SEARCH, IT'S BEEN DISCOVERED THIS IS A PERSISTENT PROBLEM WITH THE FORD EDGE AND MANY OTHER FORD MODEL VEHICLES WHICH USE THIS SAME PART AND ALWAYS THE DRIVER'S DOOR (POTENTIALLY BECAUSE IT'S THE MOST USED). THIS IS A SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED DUE TO THE FOLLOWING: 1) THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD; 2) THE DOME LIGHT STAYS ON AND CREATES A SAFETY HAZARD WHEN SITTING IN A PUBLIC AREA AT NIGHT; 3) THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A TRUE DOOR AJAR SITUATION; 4) THE DOORS WILL NOT LOCK EITHER WHILE DRIVING OR PARKED.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT ENTERED THE VEHICLE AND CLOSED THE DOOR, THE INSTRUMENT PANEL INDICATED THAT THE DRIVER DOOR WAS NOT LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →