Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
DOOR AJAR WARNING MESSAGE. DOME LIGHT STAYS ON WHILE DRIVING AND WHILE PARKED. NECESSARY TO OPEN AND CLOSE DOORS MULTIPLE TIMES BEFORE LIGHTS GO OFF AND WARNING MESSAGE GOES AWAY. BOTH WHEN SECURING THE VEHICLE, AND PRIOR TO DRIVING OFF. PROBLEM MOST SEVERE DURING COLD TEMPERATURES. STANDING OUTSIDE THE VEHICLE FOR 10-20 MINUTES IN 19 DEGREE WEATHER TRYING TO SECURE VEHICLE. STARTED HAPPENING FROM DECEMBER 2015 TO PRESENT.
DOOR AJAR SWITCH KEEPS MALFUNCTIONING. DOOR WILL BE COMPLETELY CLOSED AND WARNING LIGHT COMES ON SAYING DRIVER'S DOOR IS STILL OPEN. INTERIOR LIGHTS STAY ON AND WARNING LIGHT COMES ON TO TELL YOU TO PUT THE TRANSMISSION IN PARK. FOUND MANY PEOPLE ON THE INTERNET WITH SAME PROBLEM. FORD CHARGING $300.00 TO $500.00 TO REPLACE SWITCH. WE HAVE TAKING IT TO FORD AND THEY SAID IT JUST NEEDED ADJUSTMENT. SWITCH IS NOW MALFUNCTIONING AGAIN AFTER LESS THAN A YEAR BEING FIXED.
THE VEHICLE WAS OPERATED AT INDICATED 45 MPH BY OWNER ON A STANDARD TWO LANE HIGHWAY IN A RURAL ENVIRONMENT. OUTSIDE AIR TEMPERATURE WAS 48 DEGREES F. LIGHTING CONDITIONS WERE DAYLIGHT AND SUNNY. WITHOUT WARNING THE VISTA SUNROOF EXPLODED AND SHATTERED GLASS INTO THE INTERIOR OF THE VEHICLE. THERE WAS NO EXTERNAL FORCE SUCH AS A PROJECTILE THAT CAUSED THE DAMAGE. ALL GLASS FRACTURES WERE AROUND EACH EDGE AT MOUNTING LOCATIONS. SIMILAR CASES HAVE BEEN REPORTED AND DISCUSSED ON VARIOUS FORUMS. IN EACH CASE, THE DAMAGE OCCURS EXACTLY THE SAME WAY. THIS IS MOST LIKELY A MANUFACTURING DEFECT AND SHOULD BE CONSIDERED VERY DANGEROUS. FORD MOTOR COMPANY NEEDS TO KNOW ABOUT THIS AND REACT BEFORE SOMEONE GETS SERIOUSLY HURT.
CAR DISPLAYS A WARNING LIGHT INDICATING THAT THE DRIVER'S DOOR IS NOT PROPERLY CLOSED. FORD DEALER CLEANED AND ADJUSTED DOOR LATCH BUT THE PROBLEM HAS REOCCURRED.
THE DRIVERS SIDE DOOR INDICATOR CONTINUALLY SAYS DOOR IS AJAR WHEN THE CAR IS IN MOTION AND PARKED EVEN THOUGH THE DOOR IS IN FACT SHUT. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE VEHICLE TO RECOGNIZE THE DOOR IS IN FACT CLOSED. TOO MANY COMPLAINTS ON THIS ISSUE TO NOT HAVE A RECALL.
TAKATA RECALL. WENT TO GET INTO MY 2013 FORD EDGE AND IT KEEPS TELLING ME DOOR AJAR. I HAVE TRIED SLAMMING THE DOOR AND NOTHING WORKS, THE LIGHT STAYS ON AND IT THEN CAUSES MY INTERIOR LIGHTS TO STAY ON UNTIL I DRIVE FAST ENOUGH THEN THE INTERIOR LIGHTS TURN OFF UNTIL I START TO SLOW DOWN AGAIN. IT THEN TELLS ME THAT MY DOOR AJAR AND TURNS MY LIGHTS BACK ON. THE SENSOR THAT I WAS TOLD IS BROKE IS ON BACK ORDER. THIS NEEDS TO BE A RECALL.
THE DRIVERS SIDE DOOR INDICATOR CONTINUALLY SAYS DOOR IS AJAR WHEN THE CAR IS IN MOTION AND PARKED. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE VEHICLE TO RECOGNIZE THE DOOR IS IN FACT CLOSED. I HAD THIS ISSUE ABOUT A YEAR AGO, TOOK IT TO DEALER WHO TOOK THE DOOR APART AND CLEANED IT. THIS SEEMED TO RESOLVE THE ISSUE FOR A WHILE, BUT IT'S BACK AGAIN AND INCREASING IN FREQUENCY. I SEE MANY SIMILAR COMPLAINTS, THIS IS OBVIOUSLY A POPULAR ISSUE. WOULD LIKE FORD TO RECOGNIZE AND ISSUE A RECALL ON THIS SENSOR.
DRIVERS DOOR AJAR SENSOR DOES NOT WORK PROPERLY. IT INDICATES THE DOOR IS OPEN WHEN IT IS NOT. DOORS WILL NOT LOCK WHEN THIS HAPPENS.
DOOR AJAR SENSOR IN DRIVER DOOR REMAINS IN "AJAR" STATUS EVEN WHEN DOOR IS CLOSED. THIS CAUSES AN UNSAFE DRIVING CONDITION WITH THE FOLLOWING: 1. CONTINUOUS ALERT 2. DOME LIGHT REMAINS LIT, CAUSING VISION ISSUE WHILE NIGHT DRIVING 3. DOORS WILL NOT LOCK THE LAST ONE IS THE MOST CONCERNING AS IT COULD CREATE A SITUATION WHERE A DOOR MAY ACCIDENTALLY BE OPENED DURING VEHICLE OPERATION. ALSO COULD CREATE ISSUES IN HIGHER CRIME AREAS AT STOPLIGHTS (SOMEONE COULD ACCESS THE CAR DUE TO NOT BEING LOCKED) THIS SITE REQUIRES ME TO LIST A DATE WHEN THIS HAPPENED, AND I HAVE ENTERED THE FIRST DAY I REMEMBER IT, BUT IT IS AN ONGOING ISSUE.
SENSOR ON THE REAR DRIVER'S SIDE DOOR IS DEFECTIVE, CAUSING THE DOORS NOT TO LOCK, AND THE INTERIOR LIGHTS NOT TO GO OFF WHEN IT IS LOCKED. THIS ULTIMATELY DRAINED THE BATTERY AND LEFT MY WIFE STRANDED.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,967.
DOOR AJAR SENSOR WILL NOT TURN OFF. LIGHTS KEEP GOING ON WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SERVICE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD A TECHNICAL SERVICE BULLETIN FOR THE ISSUE; HOWEVER DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AN UNKNOWN FRONT DOOR LATCHING MECHANISM FAILED TO PROPERLY REGISTER THAT THE VEHICLE DOOR WAS CLOSED. AS A RESULT, AN INTERNAL WARNING MESSAGE INFORMING THE CONTACT TO PUT THE VEHICLE IN PARK AND CLOSE THE DOOR DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE WARNING MESSAGE CHIMED UNTIL THE VEHICLE WAS PLACED INTO THE PARK POSITION. THE CONTACT FURTHER STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE INTERIOR LIGHT FAILED TO FUNCTION PROPERLY AND SHUT OFF CAUSING THE BATTERY TO BE DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.
DRIVER DOOR AJAR WARNING STAYS ON WHEN DOOR IS CLOSED, IN PARK AND IN DRIVE, AND WILL NOT RECOGNIZE THE DOOR IS CLOSED. SAFETY ISSUE IS LIGHTS STAY ON MAKING IT DIFFICULT TO SEE WHEN DRIVING AT NIGHT. IT ALSO DOES NOT SHUT OFF THE OVERHEAD LIGHTS AFTER EXITING THE VEHICLE, WHICH HAS DRAINED AND RUINED THE BATTERY(WHICH I HAVE REPLACED BECAUSE I WAS LEFT STRANDED SEVERAL TIMES) THIS VEHICLE HAS 54,000 MILES ON IT. THIS COMPLAINT NEEDS TO BE REVIEWED AND A RECALL ISSUED TO REPAIR THIS.
DOOR AJAR LIGHT STAYS ON,WE HAVE TO OPEN AND CLOSE IT SEVERAL TIMES TO GET THE LIGHTS TO GO OUT WHEN THE CAR IS TURNED OFF, WHEN THE CAR IS ON IT CAUSES THE WARNING CHIME TO CONSTANTLY SOUND.
DOOR ADJAR SIGNAL TURNS ON WHILE DRIVING. INTERIOR SOME LIGHT TURNS ON AS WELL. INABILITY TO LOCK DOORS WHILE IN CAR OR EXITING VEHICLE. FAULTY DOOR SWITCH.
MY 2013 FORD EDGE HAS AN ISSUE WITH THE DRIVERS SIDE DOOR CLOSING. THE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED. WHEN THE CAR IS OFF THE INTERIOR LIGHT WILL STAY ON BECAUSE OF THIS ISSUE, IT TAKES SLAMMING THE DOOR MANY TIMES TO TRIGGER THE LIGHTS TO GO OFF. NOW IT IS AT THE POINT WE ARE AFRAID IT WON'T GO OFF AT ALL OR WE WILL DAMAGE THE DOOR, SO WE ARE ENTERING THE CAR THROUGH THE PASSENGER SIDE IN ORDER NOT TO SET THE ISSUE OFF AGAIN. WHILE DRIVING THE DOOR AJAR LIGHT STAYS ON AND I CANNOT LOCK MY CAR DOORS. I HEARD VIA THE WEB THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND OTHER FORD MODELS. MY VEHICLE IS ONLY TWO YEARS OLD AND I HAVE BROUGHT IT BACK TO THE DEALER TO GET FIXED. THEY ARE REPLACING THE DOOR ASSEMBLY AND IT IS COSTING ME ABOUT $400.00 BUT WE CANNOT CONTINUE DRIVING IT IN THIS CONDITION. I BELIEVE THIS IS A HORRIBLE DESIGN AND THERE SHOULD BE A RECALL AND A BETTER FIX FOR THIS ISSUE. AT THE RATE THIS IS HAPPENING I WILL NEED TO HAVE THE DOOR ASSEMBLY REPLACED IN ANOTHER TWO YEARS. I FIND THIS UNACCEPTABLE!
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE PASSENGER DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATED FOR A LONGER PERIOD AFTER EXITING THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,800.
DOOR AJAR WARNING CONTINUES TO COME ON EVERY DAY. I HAVE HAD THE CAR IN ALREADY STILL DOES IT I HAVE TO SLAM DOOR TO GO OFF. STATIONARY AND IN MOTION.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE ALARM ACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
BOTH THE DRIVER AND DRIVER SIDE PASSENGER DOOR LATCHES AND SENSOR FAILED. THE SENSOR BELIEVES THAT THE DOORS ARE AJAR WHEN IN FACT THEY ARE NOT. BECAUSE OF THIS FAILURE THE INTERIOR LIGHTS STAY ON WHILE DRIVING UNTIL YOU REACH A CERTAIN SPEED. THIS IS ESPECIALLY DANGEROUS AT NIGHT BECAUSE IT IS HARD TO SEE OUT. THE INTERIOR LIGHTS ALSO STAY ON FOR A VERY LONG TIME AFTER YOU TURN THE VEHICLE OFF. IF YOU TAKE THIS IN TO BE FIXED IT COSTS AT LEAST $345.
DRIVER'S DOOR SWITCH MALFUNCTIONING CAUSING VEHICLE TO THINK LEFT FRONT DOOR IS AJAR, EVEN WHEN IT'S SECURELY LATCHED. THIS CAUSES THE CAR TO EMIT A CONSTANT WARNING CHIME WHILE THE KEY IS IN THE IGNITION UNDER ANY OPERATING CONDITIONS: VEHICLE OFF, ACCESSORY, KEY ON, NOT RUNNING, AND IN RUN. THE CHIME ALSO SOUNDS EACH TIME THE BRAKE PEDAL IS RELEASED AFTER EACH STOP, WITH THE CHIME OVERRIDING THE TURN SIGNAL SOUND. INTERIOR LIGHTS DO NOT SHUT OFF AT LOW SPEEDS, OBSCURING VISION AT NIGHT. ALSO, ALL DOOR LOCK FUNCTION IS OVERRIDDEN (AUTOMATIC AND MANUAL), ALLOWING ANY DOOR TO BE OPENED AT ANY TIME - WHETHER VEHICLE IS IN MOTION OR NOT. IN MY SPECIFIC CASE, THE DOOR AJAR WARNING COULD OCCASIONALLY BE CURED BY AGGRESSIVELY SLAMMING THE DRIVERS DOOR SHUT SEVERAL TIMES. OUR VEHICLE HAS THE EXTREMELY EXPENSIVE AND INHERENTLY FRAGILE ACOUSTIC GLASS INSTALLED, WHICH SHATTERED WHEN THE DOOR WAS SLAMMED WITH THE WINDOW IN THE DOWN POSITION. I AM REPLACING THE FAULTY LATCH AND DOOR GLASS MYSELF AT MY OWN EXPENSE, BUT I INTEND TO SEEK REIMBURSEMENT FROM FORD EITHER THROUGH A RECALL OR POTENTIALLY THROUGH A SMALL CLAIMS LAWSUIT.
WHILE VEHICLE STILL UNDER WARRANTY ON JULY 1, 2015 TOOK VEHICLE TO DEALER FOR DOOR AJAR LIGHT NOT GOING OFF. ON 12/7/2015 TOOK IT IN AGAIN BUT HAD TO PAY A DEDUCTIBLE SINCE THE 36 MONTH WARRANTY/MILEAGE HAD EXPIRED. FIRST THE DEALER KEPT THE VEHICLE OVER NIGHT TO FIX BUT THE SECOND TIME THEY STATED THAT I HAD TO PAY THE DEDUCTIBLE FOR A DOOR LATCH. I ASKED THE REP SEVERAL TIMES WHAT WAS DONE BEFORE AND WHY THAT I HAD TO PAY FOR SOMETHING THAT THE WORKMANSHIP DID NOT LAST AND SHE STATED I'LL HAVE TO SEE BUT NEVER GAVE ANY INFORMATION WHEN I PICKED THE VEHICLE UP. FORD SHOULD RECALL FOR DOOR AJAR PROBLEMS AND I SHOULD GET MY DEDUCTIBLE BACK.
DOOR AJAR SENSOR FAULTY. THE PANEL SHOWS THAT A DOOR IS AJAR WHICH IS NOT. THIS CAUSES THE DOMELIGHT TO TURN ON FOR QUITE A LONG TIME. WHEN IT HAPPENS AT NIGHT VISIBILITY IS POOR AND DANGEROUS. I HAVE ALREADY REPLACED TWO SENSOR ON ONE DOOR (DRIVERS SIDE) NOW GOING ON THIRD (FRONT PASSENGER SIDE) IT BECOMES VERY DANGEROUS SINCE VISIBILTY AT IS BAD. THIS COMPLAINT IS BECOMING PRETTY COMUN. A COMMUNITY OF FORD CUSTOMERS THAT REALLY NEEDE HELP. JUST HOPE IT DOES NOT BECOME A TRAGEDY.
THE DRIVER DOOR AJAR SENSOR STAYS ON WHEN THE DOOR IS CLOSED CAUSING THE INTERIOR LIGHTS TO STAY ON AND I AM NOT ABLE TO LOCK THE DOORS WHILE IN THE VEHICLE. THE FALSE DOOR AJAR SENSOR PREVENTS ME FROM RECOGNIZING WHEN THERE IS A REAL AJAR DOOR SITUATION. ALSO, THE DOME LIGHTS STAY ON AT NIGHT CAUSING A NIGHT DRIVING HAZARD.
DRIVERS SIDE DOOR AJAR INDICATOR CONTINUOUSLY GOING OFF WHEN DOOR IS SHUT. CONTINUES TO STAY ON AFTER SEVERAL ATTEMPTS TO SHUT DOOR TO MAKE ALARM GO OFF. MAKES IT A DRIVING DISTRACTION.. HAS BEEN AN ONGOING ISSUE AND WE JUST TOOK IT TO THE DEALERSHIP TO HAVE REPAIRED. OUR EXTENDED WARRANTY WILL NOT COVER THE PROBLEM AND THE DEALERSHIP WANTED OVER $500 TO REPAIR. WE CANNOT AFFORD THE REPAIR RIGHT NOW SO WE HAVE TO DEAL WITH IT UNTIL WE CAN. AGAIN, A MAJOR DRIVING DISTRACTION
THE DOOR AJAR LIKE STAYS ON WHILE DOOR IS CLOSED. THE DOOR IS CLOSED. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET IT TO SHUT OFF. THE INSIDE LIGHT ALSO STAYS ON UNTIL THE DOOR AJAR LIGHT GOES OFF. THE OTHER DOORS DO NOT LOCK WHILE THIS IS HAPPENING. THIS IS A REAL SAFETY HAZARD AND SHOULD BE FIXED BY FORD UNDER A RECALL
DOOR AJAR SENSOR CONSTANTLY TURNS ON AND WON'T SHUT OFF - AT TIMES I HAVE TO SLAM THE DOOR 10+ TIMES TO GET IT TO SHUT OFF. ALL INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK. VERY UNSAFE CONDITIONS. IT HAS GONE ON FOR 6 MONTHS AND I HAVE FINALLY HAD ENOUGH. COST TO GET IT FIXED IT $300. ONCE THIS RECALL GOES THRU I WILL BE REQUESTING MY MONEY BACK. I SEE THEY RECALLED SEVERAL YEARS WORTH OF VEHICLES OF FORDS, JUST NOT THE NEWER ONES. RIP OFF.
FAULTY DOOR AJAR SENSOR. RELATED TO THE TSB-14-0011.
WHEN TAKING A LEFT OR RIGHT TURN ONTO ANOTHER ROAD, THERE IS ABSOLUTELY NO ILLUMINATION TO THE SIDE DURING THE ACTUAL TURN UNTIL COMPLETED ON RURAL ROADS WITH NO LIGHTING. THE EXPERIENCE IS LIKE TURNING INTO A BLACK HOLE UNTIL FRONT WHEELS ARE BACK STRAIGHT. ROAD SIDES WITH ADJACENT DITCHES OR ANYTHING IN THE ROAD LIKE PEOPLE OR ANIMALS WILL NOT BE SEEN, A VERY DANGEROUS SITUATION. LOW BEAM ILLUMINATION IS NOT THAT GOOD UNDER NORMAL CIRCUMSTANCES; IT LIKE DRIVING WITH TWO VERY NARROW BEAM FIXED FLASHLIGHTS. LAST WEEK I ALMOST MISSED A TURN ON AN UNFAMILIAR ROAD BY JUST MISSING RUNNING INTO A DITCH CLOSE TO THE ROADSIDE AT ITS' INTERSECTION.
DRIVER DOOR ALARM BEEPS WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON. THIS OCCURRED EARLIER THIS YEAR AND FORD 'CLEANED OFF' THE SENSOR. STARTED TO HAPPEN AGAIN SEVERAL WEEKS AGO. FORD IS REPLACING THE SENSOR, BUT WE HAVE TO PAY FOR THIS BECAUSE THE ISSUE HAS NOT QUALIFIED FOR A RECALL. PLEASE SUBMIT A COMPLAINT IF THIS IS HAPPENING TO YOUR 2013 FORD EDGE.
IT STARTED SPORADICALLY AND NOW IT IS AN EVERY TURN THE KEY OCCURRENCE. THE DRIVER DOOR IS CLOSED. THE CAR WILL 'SENSE' IT IS NOT CLOSED. DURING THIS TIME, IT WILL NOT LOCK, THE INTERIOR LIGHTS, SENSING THE DOOR IS OPEN WILL REMAIN ON. TAKES SEVERAL ATTEMPTS OF SLAMMING THE DOOR FOR IT TO REGISTER THAT THE DOOR IS CLOSED. OCCASIONALLY, DURING DRIVING, IT WILL ALL OF THE SUDDEN SHOW AND BEEP THE DRIVER DOOR IS OPEN AND WILL UNLOCK ALL 4 DOORS. TODAY, WHILE ENTERING THE VEHICLE TO GO TO WORK, IT HAPPENED AS USUAL HOWEVER, THIS TIME, REGARDLESS OF HOW MANY TIMES I CLOSED THE DOOR (SLAMMED, GENTLY PUSHED IT) IT WOULD NOT REGISTER CLOSED. I HAD TO TURN THE VEHICLE OFF, RESTART THE VEHICLE, CLOSE THE DOOR 4 TIMES FOR IT TO REGISTER THAT THE DOOR WAS CLOSED. THIS VEHICLE HAS 38K MILES.
THE VEHICLE DOES NOT SENSE THE DRIVERS SIDE FRONT DOOR IS FULLY CLOSED. THIS RESULTS IN THE DOORS NOT LOCKING WHEN THE VEHICLE IS PARKED OR IN MOTION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON FOR A LONG TIME. I THINK THAT BOTH OF THESE ISSUES ARE A SAFETY HAZARD.
ONCE AGAIN THE DOOR AJAR LIGHT COMES ON EVEN WHEN THE CAR IS PARKED, AND ALL DOORS/HATCH ARE PROPERLY CLOSED. I HAVE TO SLAM THE DRIVER'S DOOR VERY HARD MULTIPLE TIMES BEFORE IT WILL GO OFF AND ALLOW THE VEHICLE TO BE LOCKED, AND THE ALARM TO BE SET!!! MY CAR HAS LESS THAN 40,000 MILES ON IT. THE FRUSTRATING THING IS I REPORTED THIS TO THE DEALER IN JUNE AND THEY CLAIM THERE WAS NO PROBLEM. WELL, THEY WERE WRONG, VERY WRONG!
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH AND THE DOOR AJAR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE EXTERIOR LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
DOME LIGHTS, AJAR LIGHT OTHER DASH BOARD LIGHTS STAY ON WHEN I GET OUT OF THE CAR. I CAN LOCK OR NOT AND THEY WILL STAY ON AND DRAIN MY BATTERY. I SOMETIMES TAKE 5 MINUTES OPENING AND CLOSING DOORS AND LOCKING/UNLOCKING VEHICLE BEFORE IT WILL GO OFF. ALSO WHILE TRAVELING THE DOME LIGHTS WILL COME ON AND AT NIGHT I HAVE TO STOP OR HAVE A WRECK. VERY DANGEROUS SITUATION WHY HASN'T FORD DONE SOMETHING ABOUT THIS. WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY WHEN THEY WILL NOT RECOGNIZE THE PROBLEM WITH A RECALL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. TWO OF THE PASSENGERS WERE TAKEN BY AMBULANCE TO THE HOSPITAL. ONE OF THE PASSENGERS HAD A LUMBAR FRACTURE, ONE HAD AN UPPER AND LOWER SPINAL FRACTURE, THE THIRD HAD A VERTEBRAL FRACTURE, AND THE DRIVER HAD ABRASIONS. THE THREE PASSENGERS HAD TO STAY IN THE HOSPITAL: TWO WERE DISCHARGED ON THE NOVEMBER 19, 2015 AND ONE HAD TO STAY IN THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000...UPDATED 02/22/16 *BF UPDATED 09/19/2017*JS
ABOUT 6-8 MONTHS AGO I TOOK MY VEHICLE INTO THE DEALER. THE PROBLEM WAS THE DRIVER DOOR SAYING IT WAS AJAR. I WOULD SHUT IT SEVERAL TIMES AND STILL THE DOOR AJAR LIGHT STILL CAME ON. IT WOULD CHIME LIKE THE DOOR WAS OPEN AND IT IS VERY DISTRACTING, DOORS DON'T LOCK AND INSIDE LIGHTS WON'T GO OFF. THEY FIXED THE PROBLEM BY "CLEANING " THE SENSOR. THE PROBLEM HAS STARTED AGAIN AND I NO LONGER HAVE THE BUMPER TO BUMPER WARRANTY. I THINK THIS NEEDS TO BE A RECALL BECAUSE IT IS VERY DISTRACTING AND I AM NOT THE ONLY ONE THAT HAS HAD THIS COMPLAINT.
INTERIOR LIGHTS STAY LIT AND DRIVERS SIDE DOOR ALERT STAYS ON, SAYING DOOR IS AJAR.
GET DRIVER DOOR AJAR ALARM WHEN DRIVER DOOR IS CLOSED, WHICH KEEPS DOME LIGHT ON, WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND WHEN DRIVING AND GO FROM STOP TO DRIVE GET ALARM SHIFT TO PARK BECAUSE IT SENSES DOOR IS AJAR. THIS HAS BEEN REPAIRED AND REPAIR LASTED ABOUT 6 MO. HAVE TO SHUT DOOR SEVERAL TIMES BEFORE IT SENSES DOOR IS CLOSED AND THEN ON SOME OCCASSIONS ALARM WILL NOT GO OFF AT ALL.
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR. REARVIEW CAMERA DON'T WORK
THE DOOR LATCH IS DEFECTIVE. IT READS THAT THE DOOR IS AJAR WHEN IT IS REALLY CLOSED.
DOOR SWITCH, DRIVERS DOOR IS SHUT AND THE DOOR AJAR LIGHT IS ON AND WILL NOT LOCK THE DOORS WHEN IN MOTION AND KEEPS THE DOME LIGHT ON . I HAVE MADE A COMPLAINT WITH FORD CASE NUMBER CAS8223825 . THEY DONE SEE TO CARE. WHY SHOULD I PAY FOR SOMETHING THAT SHOULD BE A RECALL AS IT IS A SAFTY ISSUE
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS SECURED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN TURNING THE VEHICLE OFF, THE INTERIOR LIGHTS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR.
WHEN DRIVING MY CAR THE ENGINE WILL GO TO IDLE WITH NO WARNING. I CAN BE MAKING A TURN, ACCELERATING, OR JUST CRUISING AT SPEED. THIS HAS BEEN RECALLED ON MOST ALL OTHER FORD VEHICLES. I COULD JUST GET IT REPLACED, BUT THE ISSUES IS NOT ONLY THE THROTTLE BODY, ITS THE PROGRAMMING. IF IT FINDS AN ISSUE WITH THE THROTTLE BODY IT GIVES UP, AND STALLS. IN THE RECALLED FORDS WITH THIS THEY HAVE CHANGED THE PROGRAMMING SO IT KEEPS TRYING TO ACCELERATE, NOT JUST GIVE UP. WITH THAT BEING SAID THERE IS NO POINT TO CHANGE IT, IT WILL ONLY HAPPEN AGAIN AFTER I SPEND $1000 TO FIX IT. THIS IS VERY DANGEROUS! THE FIRST TIME I WAS MAKING A LEFT IN TO TRAFFIC AND IT CUT OUT, LUCKY FOR EVERYONE THEY HAD ENOUGH TIME TO STOP BEFORE I GOT T-BONED MY 3 LANES OF TRAFFIC. FORD WILL NOT RECTIFY THIS ISSUE UNTIL MORE PEOPLE DIE! PLEASE HELP WITH AN INVESTIGATION! CODES GIVEN BY OBD2 ARE P2111 AND P2112. AT THE SAME TIME. THANK YOU. *TR
DOOR AJAR WARNING AND DOOR CHIMING. IF DOOR DOES NOT CLOSE PROPERLY LIGHTS STAY ON DRAINING BATTERY LEAVING OWNER STRANDED WITH DEAD BATTERY. WHILE DRIVING DOOR CHIMING CONSTANTLY GOING OFF DISTRACTING OWNER WHILE DRIVING. PROBLEM HAPPENS WHILE DRIVING AND WHILE PARKED
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DOOR AJAR ALARM FUNCTIONED INDEPENDENTLY AND REMAINED ILLUMINATED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE VEHICLE DOOR DID NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 22,400.
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER EXITING THE VEHICLE AND LOCKING THE DOORS, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. UPDATED 01/12/16*LJ *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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