Page 43 of 49 · complaints 2,101–2,150 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Sep 14, 201570,000 milesKY

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE TRACKING SYSTEM SHUTDOWN WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT WINDOWS FAILED TO OPERATE, THE VEHICLE DOOR LOCKS FAILED TO UNLOCK AND THE VENTILATION SYSTEM EMITTED HOT AIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WRONG COMPUTER SOFTWARE WAS DOWNLOADED TO THE VEHICLE AND THE SOFTWARE NEEDED TO BE UPGRADED TO THE CORRECT SOFTWARE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 14, 201560,000 milesPA

LEFT REAR DOOR AJAR LIGHT REMAINS ON,INTERIOR LIGHTS REMAIN ON MAKING IT HAZARDOUS TO DRIVE AT NIGHT, DOORS DO NOT AUTO LOCK!

Electrical System
Filed Sep 13, 201538,133 milesAZ

WHEN CLOSING THE DRIVERS DOOR THE DOME LIGHTS, WARNING BUZZER AND AJAR INDICATOR LIGHT STAYS ON. THESE CONDITIONS REMAIN CONSTANT DURING THE DRIVE. SUSPECT THE DOOR SWITCH IS EITHER STUCK OR DEFECTIVE. PERIODICALLY THE WARNING LIGHT GOES OFF BUT THEN COMES BACK ON DURING THE DRIVE.

Electrical System
Filed Sep 13, 201546,000 milesOH

ALTHOUGH THE DOOR IS CLOSED AND LATCHED THE SENSOR DOES NOT OPERATE CORRECTLY AND REPORTS THE DOOR IS STILL AJAR. THERE IS NO APPARENT OVERRIDE FOR THIS WHICH CAUSES THE DOME LIGHTS TO REMAIN ON AND DOES NOT ALLOW THE DOORS TO LOCK.

Engine
Filed Sep 12, 201527,000 milesMS

I PURCHASED A 2013 FORD EDGE IN APRIL 2013, DRIVING FOR TWO YEARS WITH NO PROBLEMS. ON SEPTEMBER 8, 2015 DRIVING AT A SPEED OF 65 MPH THE WRENCH SYMBOL APPEARED ON THE DASH BOARD, A SECOND LATER, THE VEHICLE DECREASED FROM 65 MPH TO 0 MPH, SITTING ON THE INTERSTATE WITH HEAVY TRAFFIC IN THE MIDDLE LANE FOR ABOUT FIVE MINUTES WITH VEHICLE STILL RUNNING VERY LOW, I WAS ABLE TO COAST TO THE SIDE OF THE INTERSTATE AND TURN THE VEHICLE OFF FOR ABOUT 2 MINUTES. AFTER RESTARTING THE VEHICLE I WAS ABLE TO TAKE IT TO THE NEAREST FORD DEALERSHIP FOR SERVICE, WAS ASKED TO LEAVE THE VEHICLE THERE. AS OF SEPTEMBER 12TH THE VEHICLE IS STILL AT THE DEALERSHIP, WAITING TO SEE WHAT THE PROBLEM IS. THIS SITUATION IS A SAFETY CONCERN FOR ME AND OTHERS WHO MAY HAVE THE SAME PROBLEM. THANK GOD I DID NOT GET REAR ENDED ON THE INTERSTATE OR CAUSE AN ACCIDENT. THANK YOU *TR

Unknown or Other
Filed Sep 10, 201571,000 milesFL

WITH ALL DOORS CLOSED THE DRIVERS SIDE LOCKING MECHANISM FAILED CAUSING THE CABIN LIGHTS TO COME ON AND AND THE SYSTEM TO START RINGING. WHEN THE CABIN LIGHTS CAME ON THEY CAUSED TEMP BLINDNESS AND I SWERVED ALMOST HITTING PEDESTRIANS. THIS IS A SAFETY HAZARD ALSO ALL DOORS UNLOCKED WHEN THIS HAPPENED I FEAR SPMEONE WITH CHILDREN WOULD FIND THIS ALARMING DUE TO THE FACT THAT THEIR CHILDREN COULD EASILY OPEN THE DOOR BECAUSE OF THE DOORS BEING UNLOCKED. AFTER MY INCIDENT I HAVE TO CLOSE THE DOOR MULTIABLE TIMES FOR IT TO FINALLY WORK SOMETIMES SLAMMING IT WHICH COULD CAUSE MY WINDOW TO SHATTER BUT ITS THE ONLY WAY IT WORKS. I FEEL THAT FORD HAS PUT A SUB PAR LATCH ON THESE CARS AND HAVE LOOKED UP ONLINE TO SEE IF I WAS THE ONLY ONE HAVING THIS PROBLEM AND FOUND OUT THAT 1 OUT OF FIVE EDGE OWNERS HAVE THE SAME PROBLEM. I TRIED CONTACTING FORD THEY JUST ADVISE ME TO GO TO MY LOCAL DEALERSHIP WHICH I DID BUT I DIDNT HAVE THE $400 REQUIRED TO FIX A PROBLEM THAT SHOULD HAVE BEEN FIXED AT THE GET GO. I MOTION FOR A RECALL ON THIS PART.

Latches/Locks/Linkages
Filed Sep 10, 201540,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR LIGHT ILLUMINATED CAUSING THE DOORS NOT TO BE ABLE TO LOCK OR UNLOCK AUTOMATICALLY. THE INTERIOR LIGHTS ALSO REMAINED ILLUMINATED, CAUSING THE BATTERY TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FAILURE CODE WAS LOCATED AT THE REAR DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Electrical System
Filed Sep 10, 201538,514 milesWA

MY WIFE AND I HAVE EXPERIENCED THE SAME COMPLAINT AS MANY OTHERS IN NOT BEING ABLE TO LOCK DOORS, AND WITH DOME LIGHTS COMING ON AS A RESULT OF THE DRIVER'S SIDE DOOR AJAR INDICATED COMING ON EVEN THOUGH THE DOOR IS PROPERLY SHUT. WE CONSIDER THESE ISSUES TO ADVERSELY AFFECT ATTENTION TO SAFE DRIVING.

Electrical System
Filed Sep 9, 201530,000 milesTX

2013 FORD EDGE WITH 30,000 MILES ON IT. DOOR AJAR ALARM AND LIGHT COME ON AFTER VEHICLE IS UNDERWAY. OVERHEAD LIGHTS COME ON BLINDING DRIVER AT NIGHT. LIGHTS AND SWITCH REMAIN ON DESPITE REPEATED ATTEMPTS TO SLAM DOOR WHILE DRIVING. SMELL OF GASOLINE WHILE IDLING INDICATES FUEL LEAKING FROM SYSTEM POSING FIRE HAZARD. DEFECTIVE PARTS CREATE DANGEROUS SITUATION FOR DRIVER AND PASSENGERS.

Fuel/Propulsion System
Filed Sep 9, 201552,671 milesTX

THE FIRST INCIDENT HAPPENED: I WAS PULLING OUT INTO TRAFFIC, WHEN THE CAR PRETTY WELL JUST SHUT DOWN. IT DID NOT GO INTO LIMP MODE. I WAS STOPPED RIGHT IN THE MIDDLE OF ONCOMING TRAFFIC. THE ENGINE WAS SHAKING VIOLENTLY WITH NO POWER AT ALL. I WAS UNABLE TO MOVE. THANKFULLY THERE WERE NO ONCOMING VEHICLES AT THIS TIME. I HAD TO SHUT THE CAR OFF AND RESTART IT, AND IT WENT LIKE NOTHING EVER HAPPENED. UNFORTUNATELY ALL THE WARNING LIGHTS AND THE SUCH WENT OFF ON RESTART. I TOOK THE VEHICLE TO THE FORD HOUSE HERE. THEY SAID THEY COULD NOT REPLICATE THE ISSUE AND THE COMPUTER DID NOT HAVE ANY ERROR CODES. SO THERE WAS NOTHING THEY COULD DO. AT THIS TIME IT DID IT HIGHLY INTERMITTENTLY AND FAR BETWEEN EACH TIME. SO IT WENT ON LIKE THAT FOR ABOUT THE LAST YEAR. IT GOT TO THE POINT THOUGH YOU COULDNT DRIVE ANYWHERE WITH OUT IT HAPPENING. I WOULDN'T EVEN LET MY WIFE DRIVE THE CAR, DUE TO THIS ISSUE OR MY KIDS TO RIDE IN IT. RECENTLY IT STARTED DOING IT ALOT MORE OFTEN. SO, FINALLY I COULD TAKE IT TO THE FORD HOUSE AND THEY COULD REPLICATE IT. TOOK IT OVER TO THE SHOP THIS MORNING, DROVE 15 MILES AND THE CAR SHUT DOWN 7 TIMES IN TRAFFIC. FINALLY AFTER A YEAR AND A HALF OF BEING UNABLE TO REPLICATE THE ISSUE, IT DID IT WHILE THEY WERE DRIVING IT. THE THROTTLE BODY WAS THE CULPRIT. I KNEW IT, THEY KNEW IT, ALL ALONG AND REFUSED TO FIX IT. NOW THEY HAD TO FIX IT. FIGURED IT WOULD BE COVERED UNDER THEIR EXTENDED WARRANTY ON THROTTLE BODY FAILURES. NOPE, I HAD TO SHELL OUT $600 FOR A PART

Electrical System
Filed Sep 6, 201537,654 milesIL

DOOR SENSOR...TOOK IT IN TO FORD AND THEY FIXED IT...BUT NOW THE PROBLEM IS BACK AND MY CAR IS OUT OF WARRANTY. DID SOME RESEARCH AND FOUND THAT THIS IS A PROBLEM WITH A LOT OF FORD PRODUCTS. THIS HAS TO STOP!!!!

Structure › Body
Filed Sep 3, 2015WA

WHEN MY DRIVER'S SIDE DOOR IS CLOSED, THE DOOR OPEN SENSOR CHIMES & THE DOOR OPEN INDICATOR IS LIT UP ON THE DASHBOARD. IF I SILENCE IT, THE LIGHT REMAINS ON AND ANYTIME I COME TO A STOP AND MY FOOT IS REMOVED FROM THE BRAKE, THE ALARMS START CHIMING AGAIN. I TOOK IT TO THE DEALERSHIP ON 10/3/14 FOR THIS ISSUE AS WELL AS TWO OTHER ISSUE, ONE OF WHICH IS PART OF THE DOOR PANEL POPPING APART. WHEN I GOT THE CAR BACK, THE PROBLEM NO LONGER EXISTED. FAST FORWARD TO THIS LAST MONTH. THE DOOR WAS AGAIN BECOMING AN ISSUE. MEANING, THE PROBLEM EXISTED EVERY TIME I CLOSED MY DOOR BUT IF I KEPT CLOSING AND OPENING THE DOOR, EVENTUALLY AFTER 5-6 TIMES, THE CAR WOULD REGISTER THE DOOR AS CLOSED. I MADE AN APT TELLING THE SERVICE GUY THAT I WAS HAVING THE PROBLEM AGAIN AND WE MADE AN APT. I DROPPED OFF MY CAR YESTERDAY AT 3:30. WE GOT A CALL AT 4 PM STATING OUR CAR IS NO LONGER UNDER WARRANTY AS WE ARE OVER OUR 36,000 MILEAGE LIMIT (WE ARE AT 39,000). I REMINDED HIM IT WAS COVERED BECAUSE THE ISSUE WAS REPORTED LAST YEAR WHEN THEY FIXED IT. HE (SAM) TOLD ME THAT HE HAD GONE THROUGH MY INVOICES AND THERE IS NO RECORD OF THIS WORK BEING DONE. I THEN SAID MAYBE THEY FIXED IT AND FORGOT TO WRITE IT DOWN. I WAS TOLD NO THAT COULD NOT HAPPEN. I SAID THEY HAD TO TAKE THE DOOR PANEL OFF FOR THE OTHER ISSUE AND I WAS TOLD THAT WAS NOWHERE NEAR THE SENSOR. I WENT TO THE PARTS COUNTER AND WAS TOLD THAT INDEED, THE SENSOR IS ON THE EDGE OF THE DOOR AND YOU WOULD NEED TO REMOVE THE PANEL TO GET TO IT.

Power Train
Filed Sep 3, 201552,300 milesMO

WRENCH LIGHT COME ON REFER TO MANUAL MY CAR START LOSING POWER IN MIDDLE OF ROAD I PULL ON SIDE OF ROAD TURN CAR OFF WHEN I START CAR AGAIN LIGHT WAS GONE AND MY CAR WAS OK CHECK MANUAL IT SAY POWER TRAIN MALEFACTIONS CALL DEALERSHIP THEY TOLD ME THEY CAN'T DO NOTHING BECAUSE LIGHT IS NOT ON SO BASIC I NEED TO DRIVE CAR THAT CAN STOP FROM WORKING ANY TIME AND GET IN ACCIDENT BECAUSE DEALERSHIP DON'T WONT TO DO ANYTHING IF LIGHT IS NOT ON BUT WHEN LIGHT IS ON MY CAR IS NOT DRIVABLE

Structure › Body
Filed Sep 2, 201541,000 milesCA

THE DOOR AJAR LIGHT WILL NOT GO OFF AND DOORS WILL NOT LOCK.

Structure › Body
Filed Sep 2, 201539,000 milesCA

DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DOOR IS CLOSED AND THE DOORS WILL NOT LOCK.

Visibility › Defroster/Defogger/Hvac System
Filed Sep 2, 201542,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE DEFROSTER BECAME INOPERABLE. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER MODULE HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Electrical System
Filed Sep 2, 201567,656 milesNC

AROUND THE END OF AUGUST 2015 THE DRIVERS DOOR AJAR LIGHT WILL NOT TURN OFF WHEN THE DOOR IS CLOSED. THE DOOR IS CLOSED BUT THE DOOR AJAR INDICATOR CONTINUES TO SHOW THE DOOR IS NOT CLOSED. IT APPEARS THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON LINE WITH THE SAME LATCH/SENSOR PROBLEM ON FORD PRODUCTS. THIS IS VERY ANNOYING IN ADDITION TO A SAFETY ISSUE. ARE THERE ANY RECALL NOTICES FROM FORD CONCERNING THIS ISSUE?

Electrical System
Filed Sep 1, 201531,800 milesOH

THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING CAUSING MULTIPLE PROBLEMS. DOORS DON'T LOCK AUTOMATICALLY WHEN IN MOTION. IT CAUSES CABIN LIGHTS TO REMAIN ON ONCE DRIVING LIGHTS ARE ON CREATING VISIBILITY ISSUES. THIS ALSO CAUSES SOME OF THE DOOR LOCKING OPTIONS TO MALFUNCTION. WHEN DRIVING OR STOPPED IT GENERATES FALSE ALARMS OR WARNINGS.

Electrical System
Filed Sep 1, 201550,000 milesMA

THIS IS THE SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE FOR THIS PROBLEM: THE DRIVER SIDE DOOR AJAR WARNING KEEPS COMING ON. I HAVE TO CLOSE THE DOOR SEVERAL TIMES TO GET IT TO SHUT OFF. THIS HAPPENS EVERY TIME I AM DRIVING THE CAR. APPARENTLY THIS IS A KNOWN PROBLEM WITH FORD DOORS.

Electrical System
Filed Aug 31, 201539,000 milesIN

DOOR AJAR SENSOR FAILS TO RECOGNIZE CLOSED DOOR. CONSEQUENTLY, INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK. MULTIPLE CLOSINGS OF THE DOOR SOMETIMES WILL TRIGGER THE SWITCH.

Electrical System
Filed Aug 24, 201542,000 milesMI

APPROXIMATELY 2 WEEKS AGO MY DRIVER'S DOOR AJAR WARNING STARTED COMING ON WHEN I WOULD CLOSE THE DOOR. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS IN FACT SHUT (IT HAS TAKEN UP TO 10X). THE DOME LIGHTS STAY ON WHEN THIS IS HAPPENING, SO I CANNOT DRIVE AT NIGHT UNTIL I GET THE SENSOR TO RECOGNIZE THE DOOR IS SHUT. A FEW TIMES THE WARNING AND DOME LIGHTS HAVE COME ON WHILE I WAS DRIVING.

Power Train
Filed Aug 19, 201542,228 milesTX

I WAS DRIVING ON THE HIGHWAY AND THERE WAS A SLIGHT JOLT.THE SERVICE ENGINE SOON LIGHT CAME ON AND I LOST ALL ACCELERATION. WHEN I STEPPED ON THE GAS NOTHING WHAT HAPPENING. I WAS ABLE TO COAST TO THE SHOULDER AND PUT THE VEHICLE IN PARK. IN PARK THE VEHICLE IDLED VERY ROUGH. I TURNED THE VEHICLE OFF AND MOMENTS I TRIED TO TURN THE VEHICLE AND IT TOOK ABOUT 5 SECONDS FOR THE VEHICLE TO TURN OVER, BUT WHEN IT DID TURN ON THE WARNING LIGHT WAS GONE AND THE GAS PEDAL WORKED. WHEN I STEPPED ON THE GAS THE RPM'S WENT UP. I PUT THE CAR IN DRIVE AND IT WORKED NORMAL. I'VE READ A ABOUT 100 REVIEWS FROM THREE DIFFERENT WEBSITES FROM PEOPLE WHO THIS SAME THING HAS HAPPENED. THIS SEEMS TO BE A INHERIT AND COMMON PROBLEM.

Electrical System
Filed Aug 17, 201546,588 milesTX

MY DOOR AJAR LIGHT STAYS ON AFTER CLOSING ALL DOORS WHEN ALL DOORS ARE CLOSED. EVEN AFTER SLAMMING THE DOORS IT STAYS ON. DEALERSHIP DOESN'T KNOW WHY THAT HAPPENED AND SAID HAS TO REPLACE ENTIRE SENSOR.

Unknown or Other
Filed Aug 16, 201545,894 milesFL

AS WITH MANY OTHER EDGE OWNERS, THE DOOR SENSOR CONTINUES TO MALFUNCTION. NUMEROUS INCIDENTS ARE REPORTED AND DISCUSSED ONLINE. THE "DOOR OPEN" INDICATOR LIGHTS UP, INTERIOR LIGHTS REMAIN ON AND THE ALARM CANNOT BE ACTIVATED. MY DEALER FIRST WANTED TO CHARGE ME TO REPAIR; THEN, REPAIRED IT AT NO COST, AFTER I WROTE A LETTER TO THE SENIOR VP AND SERVICE MANAGER. THIS WAS ON 1/5/15; WHEN THE TECH REPORTEDLY CLEANED THE SENSOR. NOW, IT'S ABOUT SEVEN MONTHS LATER AND THE PROBLEM HAS STARTED AGAIN AND LIKE MANY OTHERS, I AM EXTREMELY FRUSTRATED. A RECALL SHOULD BE IN ORDER. PLEASE HELP ME AND THE MANY OTHER UNHAPPY AND CONCERNED OWNERS.

Unknown or Other
Filed Aug 15, 201549,400 milesAL

"DOOR AJAR" SIGN WILL NOT GO OFF AFTER SEVERAL ATTEMPTS TO SHUT THE DOOR PROPERLY. THE SIGN STAYS ON DURING A DRIVE WITH SEVERAL ALERTS TO STOP THE CAR, "SHIFT TO PARK" AND SHUT THE DOOR. ALSO, WHEN YOU TRY TO LOCK THE DOOR MANUALLY, THE SYSTEM STILL THINKS THE DOOR IS OPEN AND WILL NOT LOCK. THIS IS A ISSUE OF SAFETY FOR THE DRIVER, AND PASSENGERS (ESPECIALLY CHILDREN) IF THEIR DOOR CANNOT BE PROPERLY LOCKED. WHEN THIS FIRST STARTED HAPPENING THE SIGN WOULD GO OFF AFTER 3-5 ATTEMPTS. NOW AFTER 10 DAYS OF HAVING THIS ISSUE, THIS SIGN WILL NOT GO OFF AT ALL. AS WELL AS THE CABIN LIGHTS WILL NOT GO OFF FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY (EVEN IF THE CAR IS NOT TURNED ON). FINALLY, I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP AND THE SPRING IS BROKEN INSIDE THE DOOR, THE SAME ISSUE WITH OTHER FORD BRANDS THEY HAVE ALREADY RECALLED. THIS IS A MAJOR SAFETY ISSUE FOR TRANSPORTING CHILDREN DUE TO THE SAFETY ISSUE SINCE THE DOOR WILL NOT LOCK. I HOPE THIS ISSUE IS TAKEN UNDER SERIOUS CONSIDERATION SINCE THIS IS CLEARLY A ISSUE FOR THE 2013 FORD EDGE AS MANY OTHERS HAVE HAD THIS ISSUE AS WELL.

Electrical System
Filed Aug 14, 201573,000 milesOR

DOOR AJAR WARNING FOR DRIVERS SIDE DOOR CONTINUES TO ACT LIKE DOOR IS AJAR EVEN DOOR IS SHUT. CAUSES INTERIOR LIGHTS TO STAY ON AND CHIME WHEN VEHICLE IS STOPPED.

Engine
Filed Aug 13, 201527,085 milesMN

ON AUGUST 8TH, 2015 AT ABOUT 4:45 PM, I WAS MAKING A RIGHT HAND TURN AND MY VEHICLE STOPPED AND LOST ALL POWER. MESSAGE I RECEIVED WAS "NO OIL TO ENGINE". I TRIED TO START MY 2013 EDGE BUT HAD NO LUCK. I CALLED ROAD ASSISTANCE FOR A TOW TRUCK AND THE VEHICLE WENT TO THE MANKATO FORD DEALERSHIP. I GOT THE VEHICLE BACK ON AUGUST 11TH AND WAS TOLD THAT THE VEHICLE CHECKED OUT AND NO PROBLEMS WERE FOUND. THERE IS SOMETHING WRONG WITH THE VEHICLE AND I DO WISH FORD WOULD DO A RECALL OF THE EDGE AND ESCAPES. IT'S ONLY A MATTER OF TIME AND A VEHICLE WILL STOP AND GET HIT BY A SEMI AND SOMEONE WILL BE KILLED AS A RESULT.

Structure › Body
Filed Aug 13, 201549,507 milesWI

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE DOOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,507.

Fuel/Propulsion System
Filed Aug 11, 201535,851 milesFL

THE VEHICLE STALLED IN HEAVY TRAFFIC AND WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS IDLING ROUGHLY. THE CHECK ENGINE WRENCH WAS ILLUMINATED. AFTER MANAGING TO FINALLY GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT, TURNED THE VEHICLE OFF, WAITED FOR APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE THEN RAN FINE AND THE WRENCH LIGHT WENT OUT. THE SAME PROBLEM OCCURRED SEVERAL TIMES BECOMING MORE FREQUENT. EACH TIME I WENT TO THE DEALER BUT NO CODE WAS STORED IN THE COMPUTER. FINALLY THE DEALER REPLACED THE THROTTLE BODY AND THE PROBLEM HAS NOT REPEATED. DEALER SAID IT WAS A KNOW PROBLEM WHICH IS WHY THEY REPLACED THE THROTTLE BODY EVEN THOUGH THERE WAS NO STORED ENGINE CODE AFTER REPEATED INCIDENTS. THIS IS A POTENTIALLY DEADLY PROBLEM IF IT HAPPENS ON THE INTERSTATE!

Engine
Filed Aug 11, 201543,000 milesNJ

THIS INCIDENT HAS HAPPENED 4 TIMES IN THE PAST MONTH AND A HALF. MY CAR COMPLETELY SHUTS OFF AND I HAVE NO CONTROL OVER THE STEERING OR SPEED. WHEN I RESTART MY CAR, IT TURNS ON. THERE HAVEN'T BEEN ANY CHECK ENGINE LIGHTS OR OTHER NOTIFICATIONS UNTIL TODAY WHEN IT HAPPENED FOR THE FOURTH TIME AND THE LOW OIL PRESSURE INDICATOR CAME ON AND IN THE INDICATOR BOX A WRENCH IS NOW DISPLAYED. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WHEN IT HAPPENED. THE SECOND INCIDENT I WAS PULLING INTO A PARKING LOT. THE THIRD INCIDENT I WAS SITTING AT A RED LIGHT ATTEMPTING TO ACCELERATE AND THE CAR JUST SHUT DOWN AND THIS FINAL INCIDENT I WAS DRIVING APPROXIMATELY 5 MPH AND IN TRAFFIC, THE CAR JUST SHUT DOWN. IN ALL INSTANCES THE CAR STARTED BACK UP BUT IF THIS HAD HAPPENED IN ANY INSTANCE THAT I WAS GOING FASTER OR CROSSING AN INTERSECTION, I FEAR I WOULD BE KILLED OR INJURED. I HAVE SEEN THAT THERE ARE OTHER OWNERS HAVING THE SAME COMPLAINT AND I JUST FEAR THAT SOMEONE WILL DIE FROM THIS.

Electrical System
Filed Aug 11, 201526,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING ERRONEOUSLY DISPLAYED INDICATING THAT THE FRONT DRIVER SIDE DOOR WAS NOT SECURED. WHEN THE FAILURE OCCURRED, THE INTERIOR CEILING LIGHT WOULD REMAIN ON AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Electrical System
Filed Aug 11, 201538,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE OR LOCK, WHICH CAUSED THE INTERIOR LIGHTING TO REMAIN ON AND DRAIN THE BATTERY. THE CONTACT MENTIONED THAT NO WARNING INDICATORS WERE ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed Aug 11, 201521,500 milesIL

RIGHT BEFORE OUR 3 YEAR WARRANTY EXPIRED THE "DRIVERS DOOR AJAR" WARNING LIGHT CAME ON. WE CHECKED IT OUT AND OTHER ITEMS AND ALL SEEMED TO BE OK. ONE OR TWO DAYS LATER IT CAME ON AGAIN AND CLEARED WHEN WE SHUT THE DOOR SEVERAL TIMES. NOW 8 DAYS OUT OF WARRANTY IT SEEMS TO COME ON ALMOST ALL THE TIME AND WON'T CLEAR. ALSO, THE DOME LIGHTS STAY ON TOO. I CALLED THE DEALER AND SAID IT WOULD COST ME $125 BUCKS TO DIAGNOSE PLUS REPAIR. HE SAID I COULD CALL FORD. I CALLED FORD AND SPOKE TO KEVIN WHO CREATED CASE # CAS7689552, BUT GOT DISCONNECTED. HIS STATEMENT WAS TO BRING IT IN TO A DEALER AND THEN THEY WOULD DECIDE WHAT THEY WOULD DO FOR ME AFTER INSPECTION. I REALLY THOUGHT FORD WOULD JUST FIX THIS. I THEN CALLED BACK AND SPOKE TO KENDRA WHO WAS NICE BUT SAME THING. I ASKED HER WHAT SHE THOUGHT I COULD EXPECT AND SHE SAID IN THE BEST CASE I WOULD BE RESPONSIBLE FOR A PORTION OF THE BILL. I LOOKED ONLINE AND SAW ONE GUY TAKE THE WHOLE DOOR OFF TO FIX AND ANOTHER WHO CLEANED FOR A TEMP FIX. THERE WERE A LOT OF OTHER PEOPLE REPORTING SAME PROBLEM. THIS HAS TO BE AN ENGINEERING FLAW AND FORD KNOWS THIS. IT IS ALSO UNSAFE TO DRIVE AFTER DARK WITH YOUR INSIDE DOME LIGHTS ON AND YOUR DOOR CHIMING. PLEASE GET A RECALL ON THIS! I DON'T KNOW WHAT TO DO YET BUT I CANNOT AFFORD A $500 REPAIR BILL ON SOMETHING SO STUPID AS THIS. SHAME ON FORD.

Unknown or Other
Filed Aug 9, 201524,000 milesNE

THE DOOR LATCH SENSOR IS FAULTY RESULTING IN THE DOOR AJAR ALERT STAYING ON CONSTANTLY, EVEN WHEN ALL DOORS ARE CLOSED PROPERLY. THE VEHICLE IS UNABLE TO BE LOCKED WHILE DRIVING AND INTERIOR LIGHTS STAY ON FOR A LONG TIME AFTER VEHICLE IS TURNED OFF DUE TO SENSOR ISSUE, THUS DRAINING THE BATTERY.

Fuel/Propulsion System
Filed Aug 8, 201553,000 milesSC

WHILE DRIVING DOWN THE INTERSTATE I SUDDENLY LOST ACCELERATION AND STALLED. I HAD TO GET IT REPLACED COSTING 800. IF CONDITIONS WOULD OF BEEN DIFFERENT, OTHERS TO INCLUDE MYSELF COULD OF GOTTEN HURT OR KILLED.

Structure › Body › Door
Filed Aug 7, 2015KY

LEFT REAR DOOR AJAR WARNING MESSAGE STAYS ON, EVEN WHEN THE DOOR IS CLOSED. THE INTERIOR/DOME LIGHTS STAY ON WHILE DRIVING, EVEN AT NIGHT TIME, SO IT IS HARD TO SEE TO DRIVE. THE DOME LIGHTS STAY ON AS EVEN AFTER THE CAR IS PARKED AND TURNED OFF. THE DOORS DO NOT LOCK WHILE WE ARE INSIDE OUR VEHICLE. THIS IS A HUGE SAFETY ISSUE FOR MYSELF, AND MY GROWING FAMILY. FOR ONE, NOT BEING ABLE TO LOCK THE DOORS TO KEEP OURSELVES PROTECTED AND SAFE INSIDE OUR VEHICLE HAS ME VERY CONCERNED. THIS VEHICLE IS SUPPOSE TO BE OUR FAMILY CAR THAT I FEEL SAFE AND SECURE IN WITH MY SPOUSE AND CHILDREN. ALSO, DRIVING AT NIGHT WHILE THE DOME LIGHTS CONTINUE TO STAY ON PREVENTS ME FROM SEEING EVERYTHING PROPERLY AT NIGHT. I SERIOUSLY FEAR FOR THE SAFETY OF MY FAMILY WHILE DRIVING THIS VEHICLE THIS WAY. THIS IS OUR FAMILY CAR THAT NEEDS THIS DOOR LATCHED REPLACED DUE TO A FAULTY LATCH. PLEASE, SEND OUT THE RECALL. HELP ME PROTECT MY FAMILY AND THOSE AROUND ME FROM ANY ACCIDENTS THAT MAY HAPPEN DUE TO THIS FAULTY DOOR LATCH. I HOPE THIS REACHES SOME ONE WHO CAN HELP PREVENT MY FAMILY FROM ANY ACCIDENTS, AND WHO WILL HELP OTHERS STAY SAFE THAT HAVE THIS VEHICLE PROBLEM. THANK YOU FOR READING MY CRY FOR HELP. *TR....UPDATED 10-27-15 *BF THE CONSUMER STATED WHEN THE DOOR WAS LOCKED. THE ALARM KEPT GOING OFF, BECAUSE THE SYSTEM WAS DETECTING THE LEFT REAR DOOR WAS OPENED. ALSO, THE INTERIOR LIGHTS KEPT COMING ON FOR A WHILE, AND EVENTUALLY THEY WENT OUT. THEY WOULD COME ON PERIODICALLY SINCE THE SYSTEM

Structure › Body
Filed Aug 6, 201572,000 milesTX

THE DOOR LOCK SENSOR HAS BECOME DEFECTIVE ON THE CAR CAUSING THE DOOR AJAR WARNING TO STAY ON AT ALL TIMES. BEING A NURSE, I GO TO WORK VERY EARLY AND TRAVEL FOR 30 MILES EACH WAY. WHEN THIS ISN'T SENSOR ISN'T WORKING THE DOORS WILL NOT LOCK WHILE THE KEY IS IN THE IGNITION AND THERE IS A CONSTANT DINGING NOISE TO CLOSE THE DOOR AGAIN EVERY TIME I STOP. DRIVING TO DOWNTOWN DALLAS IS VERY UNSAFE IN THE MY CAR NOW. THE INTERIOR LIGHTS STAY ON FOR MILES AND IT IS HARD TO DRIVE IN THE DARK WITH THE INTERIOR LIGHTS ON. TWO DEALERSHIPS SAY THIS IS A KNOWN PROBLEM ON THE FORD EDGE AND THEY HAVE RECEIVED BULLETINS ON THE PROBLEM BUT NO RECALL. THEY SAY THE SENSOR NEEDS TO BE TAKEN OUT AND CLEANED, IT IS NOT BROKEN THEREFORE THE WARRANTY NOR EXTENDED WARRANTY WILL NOT COVER THE $400 REPAIR. PLEASE HELP MAKE FORD FIX THIS PROBLEM BY ISSUING A RECALL. ...UPDATED 10/29/15*BF

Electrical System
Filed Aug 5, 201559,000 milesMO

DOOR AJAR AND LATCH ISSUE - THE DOOR AJAR SIGNAL STAYS ON WHEN I CLOSE MY DOOR AND THEN INTERIOR LIGHT STAYS ON. I THEN AM UNABLE TO LOCK THE DOORS WHILE BEING IN THE VEHICLE AND I BELIEVE THIS HAS SOMETHING TO DO WITH A FAULTY LATCH. WHEN I MOVE THE LATCH WITH MY FINGERS, THE DOOR AJAR LIGHT WILL TEMPORARILY GO OFF BUT SOMETIMES WILL EVEN COME BACK ON WHILE MY CAR IS IN MOTION. I BOUGHT THE CAR IN APRIL AND THIS IS THE FIRST TIME THIS HAS OCCURRED.

Engine
Filed Aug 3, 201548,000 milesMS

EXPERIENCED A LOSS OF ENGINE POWER, THE WRENCH ICON ILLUMINATED, NO THROTTLE RESPONSE, ENGINE WAS RUNNING, AIR CONDITIONING AND POWER STEERING REMAINED ACTIVE. TURNED ONTO A SIDE ROAD AND COASTED TO A STOP. ONCE STOPPED, SHIFTED TO PARK, TRIED TO REV THE ENGINE, NO RESPONSE. SHIFTED TO PARK. TURNED THE IGNITION OFF, RESTARTED, DROVE NORMALLY FOR THE REST OF THE DAY.... VERY DANGEROUS IF THIS HAPPENS IN TRAFFIC....UPDATED 09/22/15 *BF

Unknown or Other
Filed Aug 2, 201535,000 milesCT

DATE ABOVE IS FIRST ALERT. HAPPENS EVERYDAY NOW. DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. DOORS WILL NOT LOCK AND LIGHTS STAY ON. IT IS DANGEROUS ESPECIALLY AT NIGHT WHEN THE INTERIOR LIGHTS ARE ON AND YOU ARE TRYING TO DRIVE. THEY ONLY GO OUT WHEN CAR IS GOING FORWARD. BIG SAFETY HAZARD. I HAVE TOLD FORD ABOUT IT AND HAVE MET MANY OTHERS WITH SAME PROBLEM. THEY WANT ME TO PAY FOR THIS SAFETY FEATURE $350. IT SHOULD BE RECALLED SO ALL OWNERS CAN FEEL SAFE WITH THE DOORS CLOSING, LOCKING AND INTERIOR LIGHTS NOT ILLUMINATING WHILE TRYING TO DRIVE. AND THE MOST ANNOYING BEEPING TO ALERT YOU THAT THE DOOR IS AJAR. IT HAS BEEN GOING ON FOR 1.5 YEARS. I HAD THEM LUBE AND CLEAN IT ONCE AND IT JUST RETURNED. I DID PAY FOR THAT SERVICE. JUST LOOK AT THE FORD EDGE FORUMS. IT IS HAPPENING TO TOO MANY PEOPLE.

Electrical System
Filed Jul 31, 201537,000 milesWI

DRIVER DOOR LATCH FAILURE. DOME LIGHT STAYS ON AND WARNING BEEP.

Electrical System
Filed Jul 30, 201535,000 milesNY

- DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT - INTERIOR LIGHTS STAY ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM KNOWING IF DOOR IS ACTUALLY AJAR

Electrical System
Filed Jul 30, 201529,500 milesPA

THE DOOR AJAR SENSOR ON DRIVER'S DOOR HAS FAILED 3 TIMES. THE FIRST TIME WAS THE DAY WE PURCHASED THE VEHICLE. THE DEALERSHIP FIXED IT. THE NEXT TIME WAS IN FEBRUARY. NOW IT HAS FAILED AGAIN. AFTER YOU ENTER THE VEHICLE, AND SHUT THE DOOR THE SENSOR STILL READS AS THE DOOR IS OPEN. THE DOORS WILL NOT LOCK THE INTERIOR LIGHTS WILL NOT GO OUT, AND WHO KNOWS WHAT ELSE ISN'T ACTIVATED.

Engine
Filed Jul 29, 201539,338 milesNC

7/20/15-WHILE TRAVELING IN UPTOWN CHARLOTTE, NC, MY CAR COMPLETELY SHUT OFF CAUSING ME TO ENGAGE MY HAZARD LIGHTS AND COAST IN NEUTRAL (IN A VERY HIGH TRAFFIC AREA) TO A NO PARKING ZONE. NO DIAGNOSTIC CODE APPEARED BUT THE WRENCH ICON APPEARED. I RAN AN ONBOARD SYSTEM DIAGNOSTICS AND IT WAS CLEAR. CAR RESTARTED WHEN PUT IN NEUTRAL AND I THEN DROVE IT THE REST OF THE DAY. 7/21/15- APPROXIMATELY 110+ MILES SINCE THE PRIOR DAYS PROBLEM, THE CAR RAN FINE UNTIL THE EVENING WHEN I WAS DRIVING 45 MPH AND CLIMBING A GRADE AROUND A CURVE AND THE CAR JERKED AND SHUT OFF SHOWING THE WRENCH ICON AGAIN. THERE WAS NO SHOULDER TO COAST ONTO AND TURNED ON THE HAZARD LIGHTS, AND PRAYED NO ONE WAS BEHIND ME CAUSING A COLLISION. AFTER 3 ATTEMPTS THE CAR RESTARTED IN THE PARK POSITION JUST AS A VAN SWERVED TO MISS ME IN THE NO PASSING ZONE WHERE THE CAR FAILED. IT WAS AFTER HOURS FOR THE DEALERSHIP SERVICE DEPARTMENT AND THE CAR IS A CERTIFIED PRE OWNED VEHICLE WITH ADDITIONAL WARRANTY. I FILLED OUT THE DESCRIPTION OF THE PROBLEM AND LEFT THE CAR WITH THEM UNTIL 7/28/15 AND AUTHORIZED ALLOWING A MECHANIC TO DRIVE IT HOME IF NEEDED AS NO DIAGNOSTIC CODE WAS GENERATED. NO REPAIRS WERE MADE AND THE CAR WAS THEN DROVE LESS THAN 40 MILES WHEN IT STOPPED RUNNING AGAIN 7/29/15 WITHOUT WARNING THE THIRD TIME. FORD CORPORATE HAS REFUSED TO MAKE REPAIRS WITHOUT A CODE AND THE DEALERSHIP DID AS WELL, HOWEVER, SINCE HAVING A FRUSTRATING CONVERSATION 7/29/15 WITH FORD, THE DEALERSHIP TOLD MY HUSBAND THAT THE

Electrical System
Filed Jul 25, 201571,000 milesCA

AT FIRST I NOTICED THAT EVEN THOUGH THE DOOR BEHIND THE DRIVER WAS PROPERLY SHUT THE DOOR AJAR LIGHT WAS STILL ON IT WAS FOR A FEW DAYS UNTIL NOW THE INTERIORS LIGHTS NOW WON'T GO OFF WHEN I LEAVE THE CAR AND ACTIVATE THE ALAR.

Electrical System
Filed Jul 24, 201531,000 milesCA

WHILE COMING OFF AN ON RAMP FROM ONE HIGHWAY TO ANOTHER DOING APPROXIMATELY 60 MPH MY 2013 FORD EDGE JERKED, A WRENCH POPPED UP ON MY DASH, AND IT LOST POWER. THE ACCELERATOR DID NOT WORK BUT THE CAR WAS STILL IDLING. LUCKILY I WAS IN THE FAR LEFT LANE AND THERE WAS AN EMERGENCY LANE ON THE LEFT SO I WAS ABLE TO COAST TO A STOP. WHEN I PUT MY CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON IT WAS LIKE NOTHING WAS WRONG. THE ACCELERATOR WORKED AND THE WRENCH WAS GONE. HOWEVER, THIS HAVE SINCE HAPPENED TO BE TWO MORE TIMES AND LOWER SPEEDS. BOTH TIMES LUCKILY NO ONE WAS BEHIND ME AND WHEN I TURNED THE CAR BACK ON EVERYTHING WORKED. I HAVE SEEN MANY OTHER DRIVERS WHO HAVE HAD THIS SAME ISSUE. IT APPEARS TO BE AN ISSUE WITH THE THROTTLE BODY. THERE SHOULD BE A RECALL. THIS IS EXTREMELY DANGEROUS!

Unknown or Other
Filed Jul 23, 201532,000 milesMD

WHEN ALL THE CAR DOORS ARE PROPERLY CLOSED, THE DOOR AJAR WARNING LIGHT COMES ON NUMEROUS TIMES, AND THE FREQUENCY HAS INCREASED, CAUSING THE DOORS NOT TO LOCK.

Electrical System
Filed Jul 23, 201524,000 milesNY

DRIVERS SIDE DOOR JAM DOES NOT WORK. LIGHT ON DASHBOARD REMAINS LIT AFTER DOOR IS CLOSED

Electrical System
Filed Jul 20, 201547,448 milesNC

DOOR AJAR SYMBOL IS ON AND DOOR IS CLOSED. DOORS WILL NOT POWER LOCK MAP LIGHT WILL NOT GO OFF

Electrical System
Filed Jul 20, 201537,000 milesTN

DRIVER SIDE "DOOR AJAR" SENSOR MALFUNCTIONING - RESULTING IN DOORS NOT LOCKING AUTOMATICALLY, WARNING ALARM SOUNDING, INTERIOR LIGHTS STAYING ON. HAD REPAIR MADE AT LOCAL FORD DEALER. SAME PROBLEM/SYMPTOMS AGAIN IN MAY, 2015. LOCAL DEALER STATES THAT THERE IS NO RECALL FROM MANUFACTURER THUS FREEING SAID DEALER OF LIABILITY. COMPLAINT FILED WITH FORD MOTOR COMPANY. ONLINE SEARCHES YIELD NUMEROUS COMPLAINTS OF THE SAME ISSUE WITH THE FORD EDGE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →