Page 32 of 49 · complaints 1,551–1,600 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Service Brakes
Filed Nov 3, 201642,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING INTO THE GARAGE, THE BRAKE PEDAL WAS DEPRESSED, BUT SEEMED TO BE LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Nov 3, 201638,000 milesNC

DRIVER DOOR AJAR SWITCH ALARMS ALMOST EVERY TIME CAR IS DRIVEN. RESULTS IN OVERHEAD LIGHTS STAYING ON WHICH CAUSES VISUAL IMPAIRMENT WHEN BACKING UP. ONCE GOING FORWARD ALARM AND LIGHTS GO OFF. MUST VISUALLY CHECK DOOR TO ENSURE DOOR IS CLOSED AND NOT AJAR. I UNDERSTAND THAT THIS IS CURRENTLY BEING INVESTIGATED FOR SAFETY ISSUES.

Electrical System
Filed Nov 2, 201666,700 milesVA

DRIVER SIDE FRONT DOOR AJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED

Electrical System
Filed Nov 1, 201645,000 milesNJ

THE DRIVER SIDE DOOR CONSTANTLY DISPLAYS THE DOOR AJAR WARNING LIGHT. THIS PREVENTS THE DOORS FROM LOCKING WHILE DRIVING AND KEEPS THE LIGHTS ON WITHIN THE VEHICLE WHEN SHUT OFF. I WAS TOLD BY DEALER IT IS A KNOWN PROBLEM WITH THE EDGE AND IS EXPENSIVE FIX. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Nov 1, 201620,000 milesNV

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE CAUSED THE INTERIOR LIGHTING TO REMAIN ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE DOORS COULD OPEN INDEPENDENTLY AND ALSO THAT THE BATTERY COULD BE DRAINED WHILE THE VEHICLE WAS PARKED FOR AN EXTENDED PERIOD OF TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE RE-CALIBRATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Service Brakes
Filed Nov 1, 201656,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAS HAD BRAKE ISSUES SINCE JANUARY 15, 2016. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000.

Structure › Body › Door
Filed Nov 1, 2016UT

THE DRIVERS SIDE DOOR SENSOR WILL COME ON INDICATING THAT THE DRIVERS SIDE DOOR IS OPEN, WHEN IT IS IN FACT CLOSED TIGHT. IT WILL CAUSE MY LIGHTS TO REMAIN ON AWHILE AFTER DRIVING, AND ANYTIME I STOP THEN ACCELERATE, IT WILL DING TO NOTIFY ME THAT THE DOOR IS STILL OPEN. WHICH IS EXTREMELY FRUSTRATING. ALSO, BECAUSE IT THINKS THE DOOR IS OPEN, THE DOME LIGHTS STAY ON LONGER WHICH HAS DRAINED MY BATTERY, TO THE POINT THAT I'VE HAD TO JUMP START MY CAR. THE SENSOR INDICATED THE DOOR IS OPEN DESPITE BEING STATIONARY OR MOVING. *TR

Power Train
Filed Oct 31, 2016MI

WHEN YOU ARE STOPPED AND 'SHIFT TO PARK' AND PUSH THE BUTTON TO TURN OFF THE VEHICLE, IT DINGS KEEPS TELLING ME TO 'SHIFT TO PARK'. YOU NEED TO CONTINUE TURNING OFF AND ON AND MOVING THE GEAR SHIFTER BETWEEN PARK AND DRIVE TO FINALLY GET IT TO TURN OFF. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM WITH SOME AWD VEHICLE FROM FORD. *TR

Electrical System
Filed Oct 31, 201675,000 milesMD

DOOR AJAR WARNING COMES ON AND WILL NOT GO OFF. INTERIOR LIGHTS REMAIN ON AND NONE OF THE VEHICLE LOCKS WILL LATCH BECAUSE VEHICLE BELIEVES A DOOR IS AJAR, WHEN IN FACT IT IS NOT. THE ISSUE BEGAN ABOUT 2 WEEKS AGO (OCTOBER 10, 2016). I WAS ABLE TO OPEN AND SHUT DOOR TO TURN THE SENOR OFF THE FIRST FEW TIMES THE DOOR AJAR LIGHT CAME ON AND THAT SOLVED THE PROBLEM...TEMPORARILY. AT THIS POINT THE DOOR AJAR LIGHT REMAINS ON, INTERIOR LIGHTS REMAIN ON WHEN VEHICLE IS PARKED AND TURNED OFF, BATTERY IS DRAINED DUE TO LIGHTS STAYING ON UNLESS I DISCONNECT THE BATTERY AND DOORS NEVER LOCK - NOT WHEN VEHICLE IS IN MOTION, NOT WHEN IT IS PARKED.

Engine
Filed Oct 30, 201628,000 milesNY

ENGINE BECAME TOTALLY DISABLED AT 50 MPH ON A RURAL COUNTY HIGHWAY.STRUGGLED TO STEER VEHICLE TO SHOULDER OF ROAD BECAUSE OF LOST POWER.FORTUNATELY WE WERE ON A STRAIGHT SECTION OF ROAD.I CAN ONLY THINK THAT IN SO MANY OTHER DRIVING SITUATIONS THIS PROBLEM COULD HAVE PUT US IN A LIFE THREATENING POSITION.FORD REALLY NEEDS TO FIND THE PROBLEM AND FIX IT! *TR

Fuel/Propulsion System
Filed Oct 29, 201649,000 milesOH

MY 2013 FORD EDGE ON SEVERAL OCCASIONS LOSES ALL ENGINE POWER. THE RPM'S DROP TO ABOUT 600 AND DEPRESSING THE ACCELERATOR HAS NO EFFECT ON THE RPM'S. THE 5 TIMES IT HAPPENED DURING THE MONTH OF OCTOBER 2016 I WAS TRAVELING AT SPEEDS RANGING FROM 40 TO 50 MPH. FORTUNATELY, I WAS ABLE TO SAFELY COAST TO THE NEAREST SHOULDER WITHOUT INCIDENT. THE POTENTIAL FOR A CATASTROPHIC INCIDENT IS OBVIOUS.

Exterior Lighting
Filed Oct 28, 201650,000 milesCA

"DOOR AJAR" LIGHT REMAINS ON EVEN WHEN DOOR CLOSED. THIS RESULTS IN LOCKS NOT WORKING, INTERIOR LIGHTS NO TURNING OFF ETC. THIS IS THE 2ND TIME THIS HAS HAPPENED. ! YEAR AGO, FORD 'CLEANED' THE SENSOR AND THAT WORKED, - FOR A YEAR!

Exterior Lighting
Filed Oct 28, 2016TX

WHEN THE DRIVER'S DOOR IS CLOSED SECURELY THE DOOR AJAR LIGHT AND WARNING SOUND ACTIVATE ALMOST DAILY, MORE OFTEN ON COOLER MORMINGS. AFTER NUMEROUS ATTEMPTS TO CLOSE THE DOOR SECURELY THE PROBLEM PERSISTS AND HAS BEEN HAPPENING FOR SEVERAL MONTHS. THE DOOR AJAR WARNING ALSO HAPPENS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, HIGHWAYS AND AT ALL SPEEDS WITHOUT WARNING OR AS A RESULT OF UNUSUAL DRIVING CONDITIONS. IN ADDITION, WHEN THE VEHICLE IS IN MOTION, ALL OF THE DOORS UNLOCK WHEN THE DOOR AJAR WARNING ACTIVATES AND THE INTERIOR DOME LIGHT IS ENABLED MAKING THE VEHICLE, IN MY OPION, UNSAFE TO DRIVE AND OCCUPY. THIS PROBLEM IS DANGEROUS, ESPECIALLY AT NIGHT AND AT HIGHWAY SPEEDS. HAD I KNOWN OF THIS PROBLEM EXISTED BEFORE I PURCHASED THE VEHICLE I WOULD NOT HAVE PURCHASED ANY VEHICLE MADE BY FORD.I AM NOW AWARE THE PROBLEM IS WELL DOCUMENTED AND WIDELY KNOWN ON SOCIAL MEDIA AND THROUGH COMMENTS I HAVE READ ON VARIOUS CONSUMER WEBSITES. I DO NOT RECALL THE FIRST TIME THIS PROBLEM OCCURED, BUT THE LAST TIME WAS TODAY WHILE TAKING MY DAUGHTER TO SCHOOL. I AM REQUESTING A RECALL FOR THE ENTIRE DOOR ASSEMBLY THAT CONTROLS THE DOOR AJAR WARNING SYSTEM. *TR

Unknown or Other
Filed Oct 27, 2016100,000 milesSC

DRIVER DOOR LOCK WOULD NOT LOCK. WARNING LIGHT, DOME LIGHT AND WARNING SINGLE STAYED ON. DOOR WOULD NOT LATCH, HAD TO HAVE LOCK REPLACED BY DEALER.

Structure › Body
Filed Oct 27, 201640,000 milesVA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE DOOR AJAR WARNING INDICATOR AND INTERIOR LIGHTING ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 01/11/2017*CT

Electrical System
Filed Oct 27, 201642,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE STATIONARY, THE DOOR AJAR INDICATOR REMAINED ILLUMINATED WHILE ALL OF THE DOORS WERE SHUT. IN ADDITION, THE DOME LIGHTS WOULD NOT TURN OFF IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 01/25/2017*CT UPDATED 6/28/18*JB

Electrical System
Filed Oct 26, 201637,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE DOORS WERE UNABLE TO BE LOCKED. THE DEALER DIAGNOSED THAT THE DOOR LOCKS AND SENSORS FAILED. THE DOOR SENSORS AND LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Electrical System
Filed Oct 26, 201630,800 milesCA

DRIVER DOOR AJAR WARNING COMES ON CONTINUALLY. IT IS NOT AJAR. AN IRRITATING ALARM IS SOUNDED REPEATEDLY. RE-CLOSING THE DOOR DOES NOT CORRECT THE PROBLEM. THE ALARM CONTINUES TO SOUND WHETHER IN MOTION OR STOPPED.

Unknown or Other
Filed Oct 26, 2016NJ

THE DRIVERS DOOR SENSOR INTERMITTENTLY DOES NOT RECOGNIZE THE DOOR IS CLOSED AND THEREFOR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR MOVES. THE DOORS WILL NOT LOCK MANUALLY WITH THE DOOR LOCK SWITCH AS THE SENSOR SEES THE DOOR AS BEING OPEN AND WILL AUTOMATICALLY AND IMMEDIATELY UN-LOCK THEM. MANUALLY LOCKING EACH DOOR WILL LOCK THE DOORS BUT THIS IS INCONVENIENT AND NOT A SOLUTION TO THE PROBLEM. THIS IS AN ONGOING PROBLEM.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 25, 2016TX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IN ADDITION, THE ELECTRONIC PANEL FAILED TO FUNCTION PROPERLY ON THE DRIVER'S SIDE AND THE LIFTGATE FAILED TO REMAIN CLOSED. IN ADDITION, THE FRONT AND REAR PASSENGER SIDE DOORS RANDOMLY FAILED TO REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SENSORS WERE CLEANED. TWO MONTHS LATER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 06/27/18*JB

Electrical System
Filed Oct 25, 2016FL

BAD FUNCTION DOOR SENSOR, DASHBOARD SHOWS OPEN DRIVER DOOR, EVEN WHEN IT IS CLOSED. IT HAPPENS ALL TIME

Electrical System
Filed Oct 25, 201668,000 milesCA

DOOR AJAR SENSOR - LEADING YOU TO BELIEVE THE DOOR IS AJAR. THE DOOR IS CLOSED BUT THE INTERIOR LIGHTS REMAIN ON AS THOUGH THE DOOR IS AJAR. THE INTERIOR LIGHTS MAY OR MAY NOT TURN OFF WHILE DRIVING THIS IS DANGEROUS AT NIGHT. DOOR LOCK BUTTON WON'T ACTIVATE DOOR LOCKS SENSING A DOOR IS AJAR AGAIN VERY DANGEROUS.THIS SENSOR COMES ON AT WILL DRIVING NOT DRIVING NO RHYME OR REASON. PROLONGED LIGHTING MAY SHORTEN THE LIFE OF MY BATTERY OR LEAVE US STRANDED. FORD REFUSES TO ACKNOWLEDGE THIS DESIGN PROBLEM AND THE BURDEN OF REPAIR ON THEIR CUSTOMERS A RECALL IS IN ORDER. *TR

Structure › Body › Door
Filed Oct 25, 2016KY

THE DRIVERS SIDE DOOR AJAR ALARM ACTIVATES WHEN THE DOOR IS NOT OPEN. THIS CAUSES INTERIOR LIGHT TO REMAIN ON FOR AT LEAST 10 MINUTES BEFORE SHUTOFF. WHEN THE CAR IS IN MOTION, THEN COMES TO A STOP SAY, AT AN INTERSECTION, AN ALARM SOUNDS AGAIN AND REQUESTS THAT YOU SHIFT TO PARK. I HIT THE OK BUTTON ON THE STEERING WHEEL, BUT THE PROCESS REPEATS. I HAVE SOMETIMES BEEN ABLE TO STOP THE ALARMS BY WIGGLING THE WIRING HARNESS AT THE DOOR HINGE, BUT THIS MAY BE COINCIDENTAL. THIS HAPPENS WHEN THE CAR IS MOVING, AND WHEN STILL. THE AUTO LOCK WILL ALSO NOT ENGAGE DURING THE ALARM, AND EVEN WHEN MANUALLY ACTIVATING IT WON'T ENGAGE. I NEVER KNOW IF THIS IS A TRUE ALARM OR NOT. I ASSUME ALWAYS IT IS FALSE. THIS IS A DANGEROUS ASSUMPTION. REPEATED DOOR SLAMMING OR NORMAL CLOSING DOES NOT STOP THE ALARM. THIS HAPPENS EVERY DAY AND HAS BEEN FOR SEVERAL MONTHS. I SEE THE ISSUE ON CAR COMPLAINT SITES, THERE SHOULD BE A RECALL BEFORE SOMEONE FALLS FROM A MOVING VEHICLE THINKING THE ALARM WAS FALSE WHEN IT WAS NOT. *TR

Structure › Body
Filed Oct 23, 201631,000 milesMD

MY CAR, FORD EDGE 2013 HAS A PROBLEM WITH THE DRIVER DOOR SENSOR WHICH SHOWS THAT THE DOOR IS NOT CLOSED CAUSING THE ALARM BELL TO STAY ON, THE INTERIOR LIGHTS WON'T TURN OFF, HAD TO HAVE A JUMP START. TOOK TO FORD DEALER AND WAS CHARGED FOR REPAIR. QUITE EXPENSIVE FOR ME TO PAY FOR WHAT FORD SHOULD BE PAYING FOR. I UNDERSTAND THAT ARE QUITE A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. ALSO SMELL EXHAUST FUMES WHEN SHUTTING SHUTTING OFF THE ENGINE AS I GET OUT OF THE CAR. COMING FROM ENGINE COMPARTMENT. UNDERSTAND THIS IS ALSO A PROBLEM FOR OTHER OWNERS. THESE FACTORS TOGETHER SHOULD BE REASON FOR THE NHTSA TO GET INVOLVED AND FORCE A RECALL TO REVIEW OUR GROUPS PROBLEMS. I PAID $229.00 TO CLEAN CONTACTS. NEW PARTS MUCH MORE EXPENSIVE. HELP US WITH THIS.

Fuel/Propulsion System
Filed Oct 21, 201674,000 milesKS

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 01/10/17*LJ CONSUMER STATED SHE COULD SMELL GASOLINE COMING THROUGH HEAT VENTS WHEN SHE OUT OF THE CAR COULD SMELL GAS OUTSIDE FRONT END OF CAR. HUSBAND LOOKED UNDER THE HOOD AND GAS SPEWING FROM A HOSE ON TOP OF THE MOTOR ON TO EXHAUST MANIFOLD. LOUISBURG FORD CHARGED $600.00 TO FIX THE DEFECT SAYING THERE WAS NO RECALL AND WOULDN'T COVER COST OF REPAIR AND NOT CONCERNED OF POSSIBLE OUT COME IF THIS CAUSED EXPLOSION. UPDATED 6/25/18*JB

Electrical System
Filed Oct 21, 2016NM

I HAVE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND 2 MONTHS AFTER PURCHASING IT THE DOOR AJAR LIGHT CAME ON. IT COMES ON EVERYTIME I START THE CAR. A MESSAGE APPEARS SAYING TO PUT THE CAR IN PARK AND SHUT THE DOOR, I HAVE DONE THIS NUMEROUS TIMES TO NO AVAIL. I HAVE TIRED DRIVING FORWARD AND OPENING THE DOOR THEN SHUTTING IT WHILE STILL DRIVING FORWARD SLOWLY (SOMETIMES THIS WILL WORK TEMPORARILY) AND I HAVE ALSO TIRED DOING THE SAME IN REVERSE. I HAVE CALLED FORD AND BEEN TOLD TO TAKE IT TO A FORD DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST IS GOING TO COST $120 PLUS TAX THEN THE PARTS AND LABOR SO I'M LOOKING AT A COST OF $500 OR MORE! FORD KNOWS THIS VEHICLE HAS THIS ISSUE, SO WHY DON'T THEY DO A RECALL. I LIVE IN A RURAL AREA WHERE WE HAVE BEAR AND MOUNTAIN LIONS AND I STAND OUTSIDE FOR 10 MINUTES OR MORE WAITING FOR THE INTERIOR LIGHTS TO GO OFF, WHEN THEY STILL DON'T, I AROUND THE CAR AND OPEN AND CLOSE ALL THE DOORS AGAIN AND WAIT SOME MORE. (AS A WOMEN I TRULY AM NERVOUS WHILE I'M OUT THERE) NOT TO MENTION HAVING TO DRIVE AT NIGHT HOPING I WON'T GET A TICKET BECAUSE THE INTERIOR LIGHTS STAY ON. NO WONDER WHY CONSUMERS GET MAD AND DON'T WANT TO BUY AMERICAN MADE PRODUCTS ANYMORE. COME ON FORD MAKE THE RECALL HAPPEN ALREADY!!!!! *TR

Electrical System
Filed Oct 21, 2016TX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE "DOOR AJAR" INDICATOR ILLUMINATED WHEN THE DOORS WERE CLOSED. WHEN THE CONTACT MANAGED TO GET THE "DOOR AJAR" INDICATOR TO GO OFF, IT CAME BACK ON WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Power Train
Filed Oct 21, 201626,000 milesVA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE HESITATED AND MADE A LOUD BANGING NOISE. THE CONTACT STATED THAT THE GEAR DID NOT FEEL PROPERLY ENGAGED. WHEN THE VEHICLE WAS IN DRIVE, IT STARTED TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR A WEEK, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Structure › Body › Hatchback/Liftgate
Filed Oct 20, 20168,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR REAR HATCH WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.

Wheels
Filed Oct 18, 20161,000 milesAL

CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONCE AGAIN, RIM WAS RUINED. IT HAS SHARP JAGS JUST LIKE RAZORS, WE JUST REFUSE TO PAY ANOTHER $1000.+ FOR ANOTHER WORTHLESS RIM WRAPPED IN FOIL. THE OTHER COMPLAINT IS THE FUEL FILL DOOR COVER LATCH IS NO LONGER WORKING, FUEL DOOR STANDS AJAR AT ALL TIMES. PHOTOS OF BOTH ATTACHED. DATES WHEN HAPPENED ARE APPROXIMATE, 1ST WHEEL WAS WITHIN 1ST MONTH OR SO AFTER AUTO WAS PURCHASED. FUEL FILLER DOOR LATCH WAS WITHIN THE PAST MONTH,APPROXIMATELY SEPTEMBER 10, 2016., WE DID NOT KNOW ANYTHING WAS WRONG WITH IT AND A CO-WORKER JUST ASKED WHAT HAD HAPPENED TO IT, WE WERE NOT AWARE ANYTHING WAS WRONG WITH IT. *NOTE, MILEAGE ON NEXT PAGE IS FOR FIRST RIM, PROBABLY SECOND RIM DAMAGE IN PHOTOS, WAS WITHIN ANOTHER MONTH FROM FIRST ONE DAMAGED. DEALER KEPT FIRST RIM AFTER THEY REPLACED IT, DID NOT RETURN TO US. *TR

Latches/Locks/Linkages
Filed Oct 18, 201634,800 milesVA

WE RECENTLY HEARD THAT THE EDGE WAS BEING INVESTIGATED BECAUSE OF PROBLEMS WITH THE DOOR LATCH. WE WANT TO REPORT THAT WE HAVE HAD THAT PROBLEM. WE BOUGHT A 2013 EDGE IN DEC 2015. DURING THE FIRST WEEK WE STARTED GETTING THE WARNING MESSAGE THAT THE DRIVER'S DOOR WAS OPEN WHEN IT WAS ACTUALLY NOT. IT DID NOT HAPPEN EVERY TIME WE DROVE THE CAR, BUT WHEN IT DID HAPPEN, THE MESSAGE KEPT REPEATING & THERE WAS NO WAY TO STOP IT. ON JULY 26, 2016, WE TOOK IT TO THE DEALER & FOUND OUT THE PROBLEM WAS THE DOOR LATCH. IT COST $486.57 FOR REPLACEMENT (SEE INVOICE). WHEN I HEARD ABOUT THE INVESTIGATION, I TALKED TO THE MANAGER AT THE DEALERSHIP & HE SAID THAT IT WAS 'POSSIBLE' THAT WE WOULD BE REIMBURSED BY FORD IF A RECALL WERE ISSUED. ANOTHER FORD WORKER IN THE SERVICE DEPARTMENT SAID HE DOES NOT THINK THERE WILL BE A RECALL BECAUSE THERE HAVE NOT BEEN THAT MANY INCIDENTS. AN ONGOING INVESTIGATION INDICATES THAT THERE MUST HAVE BEEN PLENTY OF INCIDENTS. IF THIS IS A DESIGN FLAW, FORD SHOULD BE HELD RESPONSIBLE. WE ARE LIVING ON SOCIAL SECURITY AND $486.57 IS A SUBSTANTIAL PART OF OUR INCOME. WE SHOULD NOT HAVE TO PAY FOR FORD'S MISTAKE. WE URGE YOU TO ISSUE A RECALL SO THAT WE CAN ATTEMPT TO OBTAIN REIMBURSEMENT. *TR

Electrical System
Filed Oct 18, 201638,000 milesIL

DOOR AJAR WARNING DESPITE DOOR BEING CLOSED. DOORS REMAIN UNLOCKED AND INTERIOR LIGHTS REMAIN ON.

Electrical System
Filed Oct 18, 201640,000 milesCA

SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS ABLE TO REACH AND OPEN THE DOOR WHILE THE CAR WAS IN MOTION SO I HAD TO TAKE THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED IMMEDIATELY BEFORE ONE OF MY CHILDREN WAS HURT. THE CAR ONLY HAS APPROXIMATELY 40,000 MILES ON IT AND IS WELL CARED FOR BUT OUT OF WARRANTY SO THE REPAIR COST US 474$ AND I WAS OUT OF A VEHICLE FOR TWO DAYS. *TR

Service Brakes
Filed Oct 17, 201645,000 milesRI

2013 FORD EDGE, THE BRAKES ARE DIFFICULT TO APPLY AND MAKE A HISSING NOISE. WITHOUT WARNING THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL STALL. THIS HAS HAPPENED ON THE HIGHWAY AND ON RESIDENTIAL STREETS, AND ALWAYS WHEN YOU ARE TRYING TO STOP. AT TIMES YOU LITERALLY HAVE TO USE BOTH FEET TO FULLY STOP THE VEHICLE. THE ISSUE STARTED AT THE BEGINNING OF OCTOBER AND HAS BEEN HAPPENING MORE FREQUENT. I WILL NO LONGER BRING THIS VEHICLE ON THE HIGHWAY. WHY HAS THERE BEEN NO RECALL ISSUED ON THIS, OR ARE WE WAITING FOR PEOPLE TO DIE OR BE SERIOUSLY INJURED?

Unknown or Other
Filed Oct 17, 201660,000 milesMI

LEFT FRONT DOOR AJAR. AFTER CLOSING THE DOOR DOOR AJAR WARNING LIGHT STILL STAYS ON AND CABIN LIGHTS ON. NEED TO CLOSE VERY HARD COUPLE OF TIMES TO GET RID OF "DOOR AJAR" WARNING LIGHT AND CABIN LIGHTS TO OFF.

Electrical System
Filed Oct 17, 201672,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB

Unknown or Other
Filed Oct 17, 201649,000 milesKS

DRIVER'S DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED

Structure › Body
Filed Oct 17, 2016PA

THE DOOR AJAR SENSOR STAYS ON. THE DOORS WON"T LOCK AND I DON'T KNOW IF THE DOOR IS REALLY CLOSED. THIS HAPPENS WHEN THE VEHICLE IS STATIONERY OR IN MOTION.

Structure › Body › Door
Filed Oct 17, 201642,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Exterior Lighting
Filed Oct 15, 2016OH

DRIVER'S SIDE DOOR AJAR LIGHT STAYS ON. MAYBE ONE OUT OF TEN DOOR CLOSURES WILL TURN OFF LIGHT. AS A CONSEQUENCE INTERIOR DOME LIGHT STAYS ON AND DRAINS BATTERY. PROBLEM OCCURS WHEN VEHICLE IS STATIONARY BUT CONTINUES WHEN VEHICLE IS IN MOTION.

Electronic Stability Control (esc)
Filed Oct 14, 2016CA

LOW OIL ENGINE PRESSURE AT ALL TIMES INDICATED, OLMOST SINCE PURCHASE 2 YAERS AGO.WHEN VEHICLE IS IN MOTION ON A CITY OR HIGHWAY .

Unknown or Other
Filed Oct 14, 201660,000 milesCO

DOOR AJAR- FRONT DRIVER DOOR WILL NOT LATCH PROPERLY AND THEREFORE DOOR AJAR ALERT STAYS ON ALL THE TIME. THE INTERIOR LIGHTS REMAIN ON WHEN FIRST DRIVING WHICH CAUSES SAFETY HAZARD AT NIGHT AND THE DOORS WILL NOT LOCK WHILE DRIVING, ANOTHER SAFETY ISSUE.

Power Train
Filed Oct 14, 201663,800 milesCA

VEHICLE LOST TOTAL POWER WHILE GOING 70MPH ON THE HIGHWAY. NEEDED TO PULL OVER. A MESSAGE ICON "WRENCH" APPEARED ON THE INFORMATION PANEL. "WRENCH" REFERRED TO POWER TRAIN PROBLEM.DID A INTERNET SEARCH IN REFERENCE THE POWER TRAIN ISSUE AND FOUND OTHER SIMILAR SITUATIONS.

Electrical System
Filed Oct 13, 201637,600 milesMN

DOOR AJAR INDICATOR STAYS ON EVEN THOUGH DOOR IS CORRECTLY CLOSED. MY 2013 EDGE HAS LESS THAN 38000 MILES. BUT FORD WILL NOT FIX WITHOUT OWNER PAYING FOR IT. THIS IS NOT THE FIRST 2013 EDGE WITH THIS PROBLEM AND FORD SHOULD FIX WITHOUT OWNER'S COST

Electrical System
Filed Oct 12, 201689,000 milesMN

MY 2013 FORD EDGE HAS A MECHANICAL/ELECTRIC DOOR JAR SWITCH WHICH FAILS THUS YOU END UP WITH A 'DOOR AJAR' WARNING ON YOUR DASH. THUS YOU CAN'T LOCK YOUR DOORS AND THE LIGHT AND RADIO REMAIN ON AFTER TO EXIT THE VEHICLE.

Electrical System
Filed Oct 12, 201650,799 milesIN

PASSENGER FRONT DOOR AJAR WARNING LIGHT STAYING ON CAUSING INTERIOR LIGHTS TO STAY ON.

Exterior Lighting
Filed Oct 11, 201630,000 milesFL

THE "DOOR AJAR" LIGHT COMES ON EVEN THOUGH THE DOOR IS PROPERLY CLOSED. DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. DOME LIGHT WILL NOT TURN OFF WHEN CAR IS STOPPED. THE PROBLEM BEGAN TWO WEEKS AFTER THE CAR CAME OFF OF WARRANTY AND HAS BEEN DOING THIS INTERMITTENTLY EVER SINCE.

Electrical System
Filed Oct 11, 201644,000 milesNJ

WHILE DRIVING CAR HAS COMPLETE LOSS OF POWER.

Engine
Filed Oct 11, 201666,500 milesTX

CAR WILL STALL AND GO INTO LIMP MODE, YELLOW WRENCH APPEARS ON LEFT HAND DISPLAY. THIS HAS HAPPENED TWICE WITHIN THE LAST 3 MONTHS, ONCE IN THE MIDDLE LANE OF A RUSH HOUR FREEWAY TRAVELLING AT 40MPH. I WAS LUCKY TO GET ACROSS TO THE SHOULDER BEFORE I LOST ALL MOMENTUM. NO RESPONSE WHEN PUSHING THE ACCELERATOR, ENGINE SHAKES BADLY. HAVE TO RESTART THE CAR IN ORDER TO CONTINUE TRAVEL. ALL RESEARCH POINTS TO FAULTY ELECTRONIC THROTTLE BODY. FORD SERVICE CENTER ADVISERS AGREE BUT REFUSE TO PERFORM REPAIR UNDER WARRANTY AS THERE ARE NO CODES. THE CODES GET WIPED AFTER RESTARTING THE ENGINE.

Electrical System
Filed Oct 11, 201668,530 milesWA

DOOR AJAR SENSOR FAILURE. SYSTEM WOULD INDICATE DOOR WAS AJAR EVEN THOUGHT DOOR WAS CLOSED. LIGHTS WOULD REMAIN ON, AND DOOR INDICATOR WOULD CHIME EVERYTIME THE CAR CAME TO A COMPLETE STOP. DOOR SENSOR NEEDED TO BE REPLACED AT A COST OF $585.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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