Page 31 of 49 · complaints 1,501–1,550 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Body › Door
Filed Dec 7, 201641,000 milesMO

DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED WHILE DRIVING, AFTER EXITING THE VEHICLE. IT APPEARS TO BE RELATED TO THE DRIVER'S DOOR. I HAVE TO CLOSE THE DOOR SEVERAL TIMES AND VERY HARD. IN FACT, I HAVE TO SLAM IT SO HARD I FEAR I MAY BREAK THE WINDOW. IT IS A TREMENDOUS SAFETY ISSUE. ALL THE DOORS WILL UNLOCK WHILE DRIVING BECAUSE THE SENSOR IS NOT REGISTERING. THIS IS MY SECOND TIME DEALING WITH THIS MATTER. THE FIRST TIME IT WAS COVERED UNDER WARRANTY...UGH! *TR

Electrical System
Filed Dec 7, 201652,000 milesNC

DRIVERS SIDE DOOR SENSOR STATES THAT THE DOOR IS AJAR. THIS LEAVES THE INTERIOR LIGHTS ON. THE INABILITY TO LOCK THE DOOR. IT ALSO DEPLETES THE BATTERY BECAUSE THE COMPUTER IS STILL ACTIVE.

Electrical System
Filed Dec 7, 201640,000 milesMN

MY DRIVER DOOR SENSOR CONSTANTLY TELLS ME THAT MY DRIVER DOOR IS AJAR EVEN WHEN THE DOOR IS COMPLETELY SHUT, CAUSING THE DOORS NOT TO LOCK, INTERIOR LIGHTS TO STAY ON, A CONSISTENT BEEPING NOISE ALERTING ME, AND DRAINING MY BATTERY SEVERAL TIMES. THIS IS UNSAFE.

Electrical System
Filed Dec 7, 201640,000 milesCA

DOOR AJAR SWITCH ON DRIVERS DOOR MALFUNCTION. INDICATES DOOR AJAR AT ALL TIMES, THUS DOORS DO NOT LOCK WHILE DRIVING, INTERIOR LIGHTS REMAIN ON, DASH TELL-TAIL LIGHT AND WARNING SIGNAL. UNSAFE CONDITION EXIST BECAUSE OF FAILURE OF LOCKS FOR CHILD SAFETY, DURING VEHICLE MOVEMENT. ALSO UNABLE TO ENGAGE VEHICLE LOCKS AND ALARM SYSTEM DUE TO FAULTY SWITCH, AS VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED. *TR

Exterior LightingCrash
Filed Dec 7, 201643,000 milesMI

MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROBLEM. WHAT IF I HAD HIT MY NEIGHBOR? SAFETY ISSUE.

Structure › Body
Filed Dec 6, 201628,000 milesOH

WHILE DRIVING ON THE CITY STREET, THE DRIVER DOOR AJAR WARNING IS DISPLAYED ON THE DIGITAL INSTRUMENT PANEL, ALONG WITH INSTRUCTIONS TO SHIFT THE VEHICLE INTO PARK AND THE DOME LIGHTS BEING TURNED ON. OPENING AND CLOSING THE DOOR WILL MAKE THE WARNING GO AWAY FOR A FEW MINUTES, BUT IT INVARIABLY RETURNS BEFORE MUCH TIME PASSES. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY AS WELL. *TR

Unknown or Other
Filed Dec 6, 2016TX

THE DOOR SWITCH TO LOCK DOORS DOES NOT ENGAGE LIGHTS STAY ON DOORS DO NOT LOCK IT DRAINS BATTERY

Electrical System
Filed Dec 5, 201643,000 milesKS

DRIVER'S SIDE REAR DOOR SENSOR DOOR AJAR. TOOK TO DEALER IN JC, KS $315 PROBLEM "FIXED"APRIL 2016. JULY 27, 2016, I PUT MY MOTHER'S STUFF IN BACKSEAT AND LOCK DOOR. "PING AND A PLINK" AND SOMETHING FALLS TO THE BOTTOM OF DOOR. WHEN I REACH MY DESTINATION, THE DOOR WILL NOT UNLOCK. CAR WAS STATIONARY.

Electrical System
Filed Dec 5, 201669,000 milesFL

DOOR OPEN SENSOR REMAINS ACTIVE EVEN WHEN DOORS ARE CLOSED. THIS IS A SAFETY CONCERN BECAUSE AUTO-LOCKING DOES NOT FUNCTION, INTERIOR LIGHTS REMAIN LIT AND INDICATOR LIGHTS/ALARMS DO NOT SHUT OFF. THIS IS AN ONGOING PROBLEM AND CAN ONLY BE SOLVED BY REPEATEDLY OPENING AND CLOSING THE DOOR UNTIL THE SENSOR ACTIVATES, WHICH DOESN'T ALWAYS HAPPEN. THE PROBLEM STARTED ABOUT 30 DAYS AGO.

Electrical System
Filed Dec 1, 201670,000 milesMI

THE DRIVER SIDE DOOR LATCH HAS FAILED RESULTING IN INABILITY TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION. ADDITIONALLY, AS THE DOOR IS NOT BEING SENSED AS BEING CLOSED, THE INTERIOR LIGHTS REMAIN ON ALONG WITH THE DOOR AJAR LIGHT. THIS DRAINS THE BATTERY. THE INABILITY OF THE DOORS TO NOT STAY LOCKED AS A RESULT OF THIS LATCH FAILURE IS A SAFETY ISSUE.

Unknown or Other
Filed Dec 1, 201645,000 milesNE

I AM VERY CONCERNED ABOUT MY DOOR AJAR PROBLEM THAT I AM HAVING WITH MY VEHICLE. I HAVE CHILDREN AND IF THE DOOR AJAR IS ON THE DOORS DO NOT LOCK. IT ALSO MAKES THE DOME LIGHTS STAY ON. ANOTHER PROBLEM IS THAT WHEN I STOP MY VEHICLE IT CONSTANTLY IS MAKING DINGING NOISES AND TELLING ME TO PUT THE CAR IN PARK AND SHUT MY DOOR. I AM STILL VERY CONCERNED ABOUT ALL THESE ISSUES, ESPECIALLY FOR MY CHILDREN. I HAVE NOT SEEN ANY RECALLS OUT FOR THIS ISSUE AND I HAVE SEEN MANY ISSUES ON THE INTERNET ABOUT THIS GOING ON IN SEVERAL FORD VEHICLES. *TR

Electrical System
Filed Dec 1, 2016NY

2013 FORD EDGE RECENTLY STARTING SHOWING "DOOR AJAR" INDICATORS ON MY MESSAGE CENTER. ADDITIONALLY, THIS MESSAGE CAUSES A "SHIFT TO PARK" MESSAGE ON THE MESSAGE CENTER AS WELL. WHAT STARTED OUT AS A RANDOM MESSAGE IS NOW A DAILY MESSAGE AND I HAVE TO OPEN AND CLOSE DOORS REPEATEDLY IN AN ATTEMPT TO GET RID OF THE MESSAGE. NIGHT DRIVING IS NO LONGER AN OPTION AS I AM BLINDED BY INTERIOR LIGHTS WHEN I CAN'T GET THE SENSOR TO ENGAGE AND RECOGNIZE THAT THE DOORS ARE CLOSED. DURING THE DAY I RUN THE RISK OF HAVING A DRAINED BATTERY IF I CAN'T SEE WHETHER OR NOT THE LIGHT HAS GONE OUT WHEN I EXIT THE VEHICLE. WHEN THE SENSOR DOESN'T FUNCTION CORRECTLY MY KEYLESS ENTRY IS USELESS AS WELL. I FEEL THIS IS CERTAINLY A SAFETY ISSUE, FORD EVEN LISTS THE DOOR AJAR WARNING SWITCH ASSEMBLY AND LOCK LEVER ASSEMBLY UNDER "SAFETY" IN MY CERTIFIED PRE-OWNED COVERAGE GUIDE. I AM PAYING THE $100 DEDUCTIBLE TO HAVE THE SWITCH RESET AS THE DEALER DOESN'T WANT TO REPLACE SOMETHING THE DOESN'T HAVE TO. FORD SHOULD JUST BITE THE BULLET AND ISSUE THE RECALL FOR THIS, THEY LISTED IT UNDER THE SAFETY CATEGORY TO STAY IT'S NOT A SAFETY ISSUE IS WRONG. IF THE SWITCH ISSUE WAS THE FLIP AND THE LIGHT WARNING DIDN'T ILLUMINATE WHEN IN FACT THE DOOR WAS OPEN THAT WOULDN'T BE A SAFETY ISSUE? I THINK NOT. I HAVE ALWAYS HAD FORDS, THIS USED CPO EDGE IS CLOSEST AUTO I HAD TO NEW IN MY LIFE, I HAVE NEVER HAD ANY PROBLEMS WITH MY OTHER USED OLD FORDS, I'M DISAPPOINTED HOW FORD MANAGEMENT IS HANDLING THIS. FORD ISSUE

Electrical System
Filed Dec 1, 201646,000 milesMI

DOOR AJAR LIGHT STAYS ON EVEN WITH DOOR CLOSED. WILL NOT ALLOW ME TO LOCK IT SOMETIMES. KEEPS INTERIOR LIGHT ON WEARING OUT THE BATTERY. PROBLEM IS PERSISTENT.

Service Brakes
Filed Nov 28, 201665,000 milesGA

BRAKE BOOSTER ON FORD EDGE FAILED SUDDENLY AT 60-70K MILES. NOTICED IT SUDDENLY WHEN DRIVING THE CAR ONE AFTERNOON. AT THE FIRST STOP LIGHT, HAD TO STOMP ON THE BRAKES TO SLOW THE CAR TO A STOP, BECAUSE NORMAL BRAKE PRESSURE HAD HARDLY ANY EFFECT. KNEW SOMETHING ELSE WAS WRONG, BECAUSE BRAKE PADS AND CALIPERS WERE RECENTLY REPLACED. THIS IS A KNOWN ISSUE COVERED UNDER CUSTOMER SATISFACTION PROGRAM 13N02, HOWEVER MY VEHICLE APPEARS TO HAVE BEEN MANUFACTURED A FEW MONTHS AFTER THE 5/3/10-3/28/13 MANUFACTURING WINDOW COVERED BY THE PROGRAM. THEREFORE FORD HAS REFUSED TO FIX MY ISSUE. THIS IS INSANE SINCE MY CAR WAS MANUFACTURED IN EXACTLY THE SAME WAY AND WITH THE SAME PARTS AS THE OTHER VEHICLES COVERED. THIS IS A HUGE SAFETY ISSUE, AS THE BRAKES ARE VERY DIFFICULT TO ENGAGE FULLY. THE PROGRAM ALSO STATES THAT "THE FUNDAMENTAL BREAKING SYSTEM REMAINS FUNCTIONAL" AND "THE EFFORT REQUIRED TO STOP THE VEHICLE WILL INCREASE GRADUALLY" IN REALITY YOU HAVE TO STOMP THE BRAKE ALL THE WAY DOWN TO THE FLOOR WITH HARD PRESSURE TO SLOW THE CAR EVEN A LITTLE BIT. I WOULD NOT CALL THAT "FUNCTIONAL". PEOPLE WILL PROBABLY DIE BECAUSE OF THIS ISSUE. AND IT'S RECKLESS FOR FORD TO HAVE PICKED SOME ARBITRARY MANUFACTURING DATES TO BE COVERED. POSSIBLY THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS YET FROM THE ONES PRODUCED JUST AFTER THIS BECAUSE THEY ARE STILL A LITTLE NEWER? THIS IS *TR

Electronic Stability Control (esc)
Filed Nov 28, 201639,500 milesFL

CAR DOOR SENSOR GOES OFF WHILE DRIVING AND WILL NOT STOP IN TILL I REPEATEDLY SHUT THE DOOR SEVERAL TIMES. THIS IS VERY DANGEROUS AS WHEN YOU ARE DRIVING THE ALARM GOES OFF AND PUTS THE DRIVER IN SUDDEN ALARMING MODE AND IN NEED OF PULLING OVER QUICKLY AND AT TIMES NOT ABLE. I BOUGHT THE VEHICLE BACK IN SEPT 2016 AND IT STARTED 1 WEEK AFTER DRIVING THE CAR AND CONTINUES. *TR

Electrical System
Filed Nov 28, 201659,000 milesPA

ON 9/6/16 I HAD TO HAVE THE LEFT REAR DOOR LATCH REPLACED BECAUSE IT CAUSED A 'DOOR AJAR' LIGHT TO COME ON. WHEN THIS HAPPENS THE DOORS WON'T LOCK AND THE INTERIOR LIGHTS WON'T GO OFF AT THE PROPER TIME. NOW TWO MONTHS LATER THE LEFT FRONT DOOR LATCH NEEDS TO BE REPLACED FOR THE SAME PROBLEM.

Exterior Lighting
Filed Nov 27, 201658,000 milesWV

THE DASH SAYS THAT THE DOOR IS AJAR WHEN IT IS CLOSED. I HAVE SEEN WHERE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SENSOR OR LATCH GOING BAD. I AM HAVING SIMILAR PROBLEMS. *TR

Power Train
Filed Nov 27, 201642,656 milesFL

WHILE DRIVING THERE WAS AN SUDDEN UNEXPECTED LOSS OF POWER AND HAD TO IMMEDIATELY PULL OVER ON THE EDGE OF THE ROAD CAUSING A DANGEROUS SITUATION. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER THE CAR WAS TURNED OFF FOR ABOUT 1 MINUTE THEN RESTARTED, IT WAS ACTING NORMAL AND WAS ABLE TO MERGE BACK INTO THE ONCOMING TRAFFIC ALSO IN A DANGEROUS SITUATION. *TR

Electrical System
Filed Nov 26, 201620,000 milesWI

WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM

Structure › Body
Filed Nov 26, 201633,000 milesID

DRIVER SIDE DOOR KEEPS ALARMING THAT IT IS NOT CLOSED EVEN IF DOOR IS CLOSED. I FEEL THIS IS A SAFETY ISSUE BECAUSE IT WON'T LOCK THE VEHICLE, THE INTERIOR LIGHTS REMAIN ON WHILE DRIVING AS WELL AS THE ALARM WHICH DISTRACTS THE DRIVER.

Electrical System
Filed Nov 24, 201630,000 milesWA

"DOOR AJAR" LIGHT AND CHIME HAPPENS ALL THE TIME, EVEN WHEN THE DOOR IS NOT AJAR.

Unknown or Other
Filed Nov 23, 201680,000 milesIN

WHEN GETTING READY TO START THE VEHICLE, THE DRIVERS SIDE DOOR AJAR WARNING LIGHT WILL COME ON WHEN THE DOOR IS FIRMLY SHUT CAUSING US TO CONTINUALLY SLAM AND SHUT THE DOOR UNTIL IT EVENTUALLY GOES OFF. THE LIGHT WILL ALSO COME ON WHEN YOU SHIFT INTO DRIVE AND THE DOORS AUTO LOCK CAUSING THE REPEAT ACTION OF CLOSING THE DOOR MULTIPLE TIMES TO GET THE WARNING LIGHT TO GO OFF. THIS ALSO CAUSES THE DOORS TO NOT LOCK FORCING A SAFETY HAZARD FOR MY GRANDCHILDREN. THIS HAPPENS WHILE STATIONARY AND IN MOTION ON BUSY STREETS CAUSING US TO OPEN AND SHUT THE DOOR WHILE DRIVING AND/OR PULLING OVER TO DO THE SAME UNTIL THE LIGHT EVENTUALLY GOES OFF AND THE DOORS LOCK. MY HUSBAND HAS BEEN FORCED TO CLIMB IN AND OVER TO THE DRIVERS SIDE THROUGH THE PASSENGER SIDE TO AVOID OPENING THE DRIVERS SIDE DOOR. I CAN NOT DO THIS DUE TO A BAD BACK.

Electrical System
Filed Nov 23, 201695,990 milesUT

I HAVE A 2013 FORD EDGE SPORT EDITION THAT HAS HAD ISSUES WITH THE DOOR SENSORS SHOWING THAT THE DOOR IS A-JAR. THIS STARTED TO OCCUR SHORTLY AFTER WE PURCHASED THE CAR IN SEPTEMBER OF 2013. IT HAS PROGRESSIVELY GOTTEN WORSE TO WHERE THE DASH PANEL CONTINUOUSLY SHOWS THAT ONE OF THE DOORS IS A-JAR, EVEN WHEN OPEN AND CLOSING THE DOOR CONTINUOUSLY SEVERAL TIMES TO TRY TO CLEAR THE WARNING MESSAGE. THIS IS A SAFETY ISSUE BECAUSE WE CANNOT BE CERTAIN THAT THE DOORS ARE SECURED PROPERLY AND SAFELY DURING TRAVEL. ALSO, THE DOORS WILL NOT LOCK WHILE DRIVING, OR WHEN THE CAR IS IN PARK WHILE IDLING. THIS IS ALSO A SAFETY ISSUE BECAUSE THE DOORS COULD BE OPENED WHILE DRIVING, AND THE CAR CANNOT BE SECURED WHILE IN PARK AND IDLING. IF A STRANGER ATTEMPTED TO ENTER THE CAR WHILE STOPPED AT AN INTERSECTION, OR WHILE DRIVING VERY SLOWLY, YOU CANNOT PREVENT THE INDIVIDUAL FROM ENTERING THE CAR BECAUSE THE DOOR LOCKS IMMEDIATELY UNLOCK DUE TO SENSING THAT THE DOOR IS A-JAR. THE PICTURE I UPLOADED OF THE WARNING MESSAGE CLEARLY SHOWS THE DRIVING SPEED WHILE THE DOOR A-JAR IS ILLUMINATED. I WISH I WOULD HAVE KNOWN THIS WAS A WIDESPREAD ISSUE WITH THE 2013 FORD EDGE, I WOULD HAVE FILED A COMPLAINT SOONER. I HOPE THAT FORD WILL TAKE RESPONSIBILITY FOR THIS DEFECT AND FIX THIS SAFETY ISSUE. OTHER THAN THIS DEFECT I LOVE MY 2013 FORD EDGE SPORT.

Structure › Body
Filed Nov 22, 201640,000 milesFL

THE DOOR AJAR LIGHT AND WARNING DINGS WHEN THE DOOR IS DEFINITELY SHUT. IF I OPEN AND CLOSE THE DOOR MULTIPLE TIMES IT WILL SOMETIMES GO OFF. THE INTERIOR LIGHTS STAY ON AND THE DOOR CANNOT BE LOCKED WHEN THIS HAPPENS, CREATING A SAFETY ISSUE. CAUSES BATTERY TO DRAIN BECAUSE INTERIOR LIGHTS STAY ON AND I HAVE TO DRIVE WITH LIGHTS ON WHICH MAKES NIGHTTIME DRIVING DANGEROUS. THIS IS A KNOWN ISSUE FOR THIS VEHICLE AND FORD NEEDS TO RECALL IT.

Exterior Lighting
Filed Nov 21, 201620,000 milesAK

DRIVER SIDE DOOR INDICATOR WILL SOMETIMES GIVE FALSE READING THAT DOOR IS AJAR. DOME LIGHT WILL STAY ON AND NOT ABLE TO LOCK DOORS.

Electrical System
Filed Nov 21, 201623,000 milesMO

THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON EVEN THOUGH THE DOOR IS COMPLETELY SHUT AND IT MAKES NO DIFFERENCE HOW MANY TIMES YOU SLAM THE DOOR CLOSED. THE DOORS WILL NOT LOCK IF THE CAR DOES NOT BELIEVE THE DOOR IS CLOSED. THE PROBLEM WITH THAT IS, THE DOOR COULD POTENTIALLY OPEN DURING AN ACCIDENT OR I COULD BE CARJACKED OR MY FAMILY COULD BE PULLED OUT OF THE CAR WHILE SITTING AT A STOP LIGHT OR INTERSECTION. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE TO NOT BE ABLE TO LOCK YOUR AUTO WHILE TRAVELING. ALSO, SINCE THE DOOR AJAR LIGHT IS UNRELIABLE THE DOOR MAY NOT BE CLOSED AND COULD FLY OPEN WHILE TURNING CAUSING AN ACCIDENT. IN ADDITION IT IS VERY DIFFICULT TO DETERMINE IF THE DOOR AJAR OR REVERSE SENSING IS DINGING, WHICH DEFEATS THE PURPOSE OF THE BACK UP CAMERA. I BELIEVE THIS IS A SAFETY ISSUE SINCE I DEPEND A GREAT DEAL ON THE BACK UP CAMERA TO MAKE SURE I DO NOT BACK INTO SOMEONE. AT FIRST THE LIGHT WOULD STAY ON ONLY ABOUT 50% OF THE TIME, BUT NOW THE LIGHT STAYS ON ABOUT 99% IF THE TIME.

Unknown or Other
Filed Nov 21, 201640,000 milesMT

THE (DRIVERS SIDE) DOOR AJAR LIGHT AND CHIME COMES ON EVEN WHEN THE DOOR IS CLOSED, CAUSING DISTRACTED DRIVING AND ENCOURAGES PEOPLE TO OPEN AND SHUT THE DOOR WHILE DRIVING OR PULL OVER IN LESS THAN IDEAL AREAS TO PERFORM THE PROCEDURE. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM AND YOU HAVE TO PRESS THE OK BUTTON ON THE STEERING WHEEL REPEATEDLY. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM EITHER AND PEOPLE ARE FORCED TO FIND COST EFFECTIVE SOLUTIONS ONLINE. DISABLING THE FEATURE TO AVOID CONSTANT CHIMING AND ALARMS GOING OFF THEN RESULTS IN DISABLING THE FEATURE ALTOGETHER WHICH COULD RESULT IN A DOOR BEING PARTIALLY OR COMPLETELY OPEN WITH DRIVER OR PASSENGERS NOT KNOWING. MAY BE PART OF ANOTHER SAFETY ISSUE INVOLVING DEFECTIVE LATCHES. WILL NOT PURCHASE ANOTHER FORD VEHICLE AGAIN OR RECOMMEND THEM TO OTHERS. THIS HAPPENS WHILE STATIONARY OR MOVING, SO AFTER SLOWING TO AQ STOP (STOP SIGN) AND THEN MOVING AGAIN.

Unknown or Other
Filed Nov 19, 201645,000 milesGA

DOOR AJAR ERROR HAPPENING WHEN DOOR IS CLOSED. ERROR CAUSES BEEPING, DOME LIGHTS STAYING ON, AND PREVENTS LOCKS FROM LOCKING, ALL WHILE CAR IS MOVING. THE LIGHTS STAY ON FOR EXTENDED AMOUNT OF TIME CAUSING ME TO REPLACE THE BATTERY.

Structure › Body
Filed Nov 18, 2016WI

THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSELF. AT FIRST IT SEEMED TO HAPPEN AT RANDOM, BUT NOW SEEMS TO BE OCCURRING MORE OFTEN. THIS HAS BEEN OCCURRING FOR A FEW WEEKS. WILL BE TAKING IT TO BE REPAIRED IN A FEW DAYS

Latches/Locks/Linkages › Doors › Latch
Filed Nov 18, 201662,948 milesKY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT OPENED THE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. ALL OF THE DOOR LOCKS FAILED TO WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST SIX MONTHS. THE DEALER DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED PREVIOUSLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE APPROXIMATE FAILURE MILEAGE WAS 62,948.

Structure › Body
Filed Nov 17, 201626,000 milesFL

MY DRIVER SIDE DOOR FLEW OPEN WHILE I WAS TURNING ALMOST CAUSING AN ACCIDENT. AS MENTIONED IN MANY OTHER COMPLAINTS, I TOO HAVE THE ISSUE OF THE DRIVER SIDE LIGHT DISPLAYING "AJAR". BECAUSE OF THIS ALMOST ACCIDENT, I NOW OPEN AND CLOSE THE DOOR AS MANY TIMES AS IT TAKES TO MAKE SURE THE LATCH IS CLOSE AND THE LIGHT IS OFF. MY LIFE MATTERS.

Unknown or Other
Filed Nov 17, 2016NC

WHEN I CLOSE THE DRIVERS DOOR THE DOOR AJAR LIGHT STAYS ON AND THE DOOR IS COMPLETELY SHUT. WITH THE INTERIOR LIGHTS ON IT IS ALMOST IMPOSSIBLE TO SEE AT NIGHT DUE TO THE LIGHTS SHINING IN MY EYES. ALSO, THE DOORS WILL NOT STAY LOCKED WITH THE DOOR AJAR LIGHT ON. WITH THE DOORS NOT LOCKING I COULD BE CARJACKED OR MY GRANDDAUGHTER COULD BE PULLED OUT OF THE CAR WHILE SITTING AT A STOP LIGHT OR INTERSECTION. WHEN EXITING THE VEHICLE AND THE DOOR IS NOT RECOGNIZED TO BE SHUT, THE INTERIOR AND OUTSIDE MIRROR LIGHTS STAY ON. I'VE HAD THE VEHICLE SINCE MARCH AND HAVE LESS THAT 45000 MILES ON IT.. THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE WITH LESS THAT 40000 MILES. FORD SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.

Service Brakes
Filed Nov 17, 201630,000 milesMN

AFTER 30,000 MILES WE TOOK OUR 2013 FORD EDGE FOR SERVICE AND FOR $800 THEY CHANGED OIL, ROTATED TIRES, ETC. THEY ALSO NOTICED THAT OUR BRAKES AND ROTORS HAD TO BE REPLACED DUE TO WEAR AND RUST. THIS COST AN ADDITIONAL $700. WE HAVE DRIVEN NUMEROUS VEHICLES AND KEPT THEM TO 100,000 MILES AND HAVE NEVER HAD THIS CONCERN.

Structure › Body
Filed Nov 16, 2016NY

THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSELF. AT FIRST IT SEEMED TO HAPPEN AT RANDOM, BUT NOW SEEMS TO BE OCCURRING MORE OFTEN. THIS HAS BEEN OCCURRING FOR A FEW WEEKS. WILL BE TAKING IT TO BE REPAIRED IN A FEW DAYS.

Structure › Body
Filed Nov 15, 2016WI

WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM

Power Train
Filed Nov 15, 201641,459 milesFL

LEAVING STORE PARKING LOT, WRENCH LIGHT CAME ON AS I LOST ALL POWER TO ACCELERATOR. I COULD STEP ON GAS BUT NOTHING HAPPENED, ALL OTHER FUNCTIONS STILL WORKED. I QUICKLY THREW THE CAR IN REVERSE AND WAS ABLE TO AVOID ROLLING INTO ONCOMING TRAFFIC. WHEN I OPENED THE HOOD, THE ENGINE WAS SHAKING A LOT! I TURNED THE CAR OFF AND MY FAMILY AND I TOOK A TAXI HOME, LEAVING OUR 6 DAY OLD CAR IN AN EMPTY PARKING LOT. THE NEXT DAY THE CAR TURNED ON AND I DROVE IT TO A SAFER PARKING LOT WITH NO PROBLEMS?

Unknown or Other
Filed Nov 13, 201645,000 milesKS

WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM.

Unknown or Other
Filed Nov 12, 201623,000 milesCA

HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH ABOUT THIS APPARENTLY VERY OBVIOUS AND COMMON ISSUE !!!!FORD!!!! AND TO TOP IT OFF THE WARRANTY HAD JUST RAN OUT SO I WAS FORCED TO PAY A 100 DEDUCTIBLE. I WAS REALLY STEAMED BY THIS POINT. AND GUESS WHAT NOW...THIRD TIME ... THE TECH SAID WELL MAYBE IT JUST A PROBLEM WITH THE PART? SO I ASKED ARE THE PARTS NOT COVERED HE SAID JUST FOR 30 DAYS !? SERIOUSLY? I TOLD THEM THEY ARE EATING THE COST ON THIS NOT ME. THE DEALER WILL BE PAYING FOR THE CRAPPY PART THAT DOESNT LAST NOT ME. I IMAGINE I WILL BE TALKING TO THE AUTONATION OWNER AT SOME POINT... THIS IS SO STUPID. MY WIFE WAS IN DOWNTOWN LA IN A PARKING GARAGE AND IN TRAFFIC AT NIGHT WITH UNLOCKED DOORS AND HER INTERIOR LIGHT ON BECAUSE FORD IS SO ATE UP WITH PROFIT THAT THEY WILL NOT FIX THIS. ALL THE DEALERSHIPS SHOULD EAT THE COST EVERY SINGLE TIME... MAYBE ONCE THEY DO IT SOMETHING WILL BE DONE.,SHE IS NOT DRIVING THE CAR UNTIL I GET SOMETHING DONE. POS. UNBELIEVABLE THAT IT TAKES THIS MANY REPAIRS AND COMPLAINTS AND NOTHING BEING DONE. I NEED TO FIND OUT ALL THE REPAIRS ON THIS CAR BEFORE I GOT IT.. BET I SEE THE SAME ISSUE WITH THE PRIOR OWNER. SAME PROBLEM.WHILE ENGINE IS ON, CAR PLACED IN DRIVE, DR

Structure › Body
Filed Nov 12, 2016CA

2013 FORD EDGE SEL WITH 33000 MILES, DRIVER DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER CLOSING THE DOOR SEVERAL TIMES. IT KEEPS THE INTERIOR LIGHTS ON WHILE DRIVING, CONTINOUSLY WARNS DRIVER WITH DOOR OPEN MESSAGES ON DASHBOARD EVEN WHEN IT'S DOOR IS CLOSED. I BELIEVE THIS ISSUE ALSO DRAINED MY CAR BATTERY SINCE I HAD TO REPLACE IT BACK IN SEPT 2016. FORD PLEASE RECALL AND FIX THIS ISSUE ASAP.

Electrical System
Filed Nov 12, 201642,000 milesCA

TO WHOM IT MY CONCERN WE HAVE A 2013 FORD EDGE. WE HAVE HAD IT TO FORD TO FIX DOOR AJAR LIGHT ON DASH WITCH WAS SAYING DRIVER DOOR WAS THE PROBLEM AT ABOUT 34000 MILES FORD FIXED IT BY CLEANING THE SENSOR WORKED FOR AWHILE UNDER WARRANTY. ABOUT A MONTH LATER SAME PROBLEM AND WAS NOT COVERED UNDER WARRANTY COST ABOUT $380.00 TO FIX HAD TO CHANGE SENSOR NOW AT 42000 MILES DOOR AJAR LIGHT IS BACK ON SAY PASSENGER DOOR. DOME LIGHT STAYS ON WITCH AT NIGHT IS A SAFETY HAZARD AND NOW THE DOORS WILL NOT STAY LOCKED HOW DO I KNOW IF DOOR IS NOT GOING TO COME OPEN. I FEEL FORD HAS A BIG PROBLEM WITH THIS ISSUE AND NEEDS TO OWN UP TO THERE RESPONSIBILITY AND ADDRESS THE PROBLEM. THIS CAR WAS PURCHASED NEW WE ARE THE ORIGINAL OWNERS AND DON'T FEEL WE SHOULD BE RESPONSIBLE TO KEEP PAYING OUT OF POCKET FOR FORDS PROBLEM THIS CAR IS A 4 DOOR WE'VE ALREADY PAID FOR ONE DOOR AND NOW HAVE TO FIX ANOTHER ONE. THANKS

Unknown or Other
Filed Nov 10, 201633,000 milesTN

DOOR AJAR STAYS ON FOR DRIVERS SIDE. MUST SHUT DOOR MANY TIMES BEFORE IT GOES OFF, IF IT GOES OFF AT ALL; LEAVING THE DOORS UNLOCKED AS WELL AS LIGHTS ON IN THE INTERIOR OF THE VEHICLE. VERY UNSAFE DRIVING AT NIGHT IN THOSE CONDITIONS. WAITING FOR DOOR TO OPEN AT ANY TIME.

Service Brakes
Filed Nov 9, 201665,000 milesTX

I FIRST NOTICED A HISSING SOUND WHEN I WOULD PUSH THE BRAKE PEDAL. IT THEN BECAME SOMETIMES DIFFICULT TO PRESS THE BRAKE PEDAL BUT THEN ALSO LIKE IT DID NOT WORK AND WOULD GO ALL THE WAY TO THE FLOOR. AT TIMES, WHEN I HAVE THE CAR STOPPED USING THE BRAKES IT FEELS AS THOUGH THEY ARE SLIPPING AND THE CAR WILL LUNGE. I SAW THERE WAS A BULLETIN ISSUED BY FORD TO EXTEND THE WARRANTY ON THIS ISSUE BUT WHEN I REACHED OUT THEY TOLD ME MY CAR WAS MANUFACTURED TWO MONTHS AFTER THE CUTOFF. WHEN I ASKED WHAT WAS CHANGED TO EXCLUDE MY CAR THEY REFUSED TO GIVE ME AN ANSWER.

Structure › Body
Filed Nov 9, 2016MA

DOOR LATCH ON DRIVER SIDE DOOR BROKE

Structure › Body
Filed Nov 9, 201645,000 milesFL

WHEN CLOSING THE DRIVER DOOR THE INTERIOR LIGHTS STAY ON WITH THE "DOOR AJAR" WARNING LIGHT ILLUMINATED. IT STAYS ON WHILE DRIVING AND PARKED AND ALSO A NOISE INDICATOR EVERY ONCE IN A WHILE TO PUT THE CAR IN PARK AND CLOSE THE DOOR. ALSO WHEN TRYING TO USE THE KEYPAD TO LOCK THE CAR FROM THE OUTSIDE SOMETIMES IT WON'T LOCK. THE DOOR AJAR LIGHT IS INCONSISTENT, SOMETIMES IT WILL STAY ON, OTHER TIMES IT WILL TURN OFF. I TOOK MY CAR TO THE DEALERSHIP TO FIND OUT WHAT WAS WRONG. AFTER A $200 FEE TO JUST LOOK AT THE VEHICLE THEY SAID IT IS THE DOOR LATCH WHICH IS A COMMON DEFECT AND WILL COAST UPWARD OF $500 WITH LABOR AND PARTS TO FIX. AFTER DOING RESEARCH TO TRY AND SEE IF I COULD REPAIR IT MYSELF I FOUND I WAS NOT ALONE IN HAVING THIS ISSUE AND WAS ENCOURAGED TO FILE A COMPLAIN ON THIS SITE.

Structure › Body
Filed Nov 8, 201638,000 milesTX

MY DOOR AJAR LIGHT STARTED COMING LAST WEEK AND WON'T GO OFF. I AN POSITIVE THE ALL DOORS ARE CLOSED. IT IS VERY DISRUPTIVE WHILE DRIVING, WHEN THE VEHICLE SLOWS AT SIGNAL LIGHTS, IN INTERSECTIONS OR IN TRAFFIC THE ALARM COMES ON. ALSO, I WAS IN A COMPLETELY DARK PARKING LOT WITH PEOPLE AND CARS MOVING AROUND AND THE INTERIOR LIGHTS WOULDN'T GO OFF. I COULD NOT SEE OUTSIDE BECAUSE OF THE INTERIOR LIGHTS. THE DOOR LOCKS WILL NOT FUNCTION IN THIS STATE EITHER. SOMEONE COULD HAVE EASILY GOTTEN INTO THE VEHICLE WITH ME. HELP!

Exterior Lighting
Filed Nov 7, 2016FL

DOOR AGAR LIGHT COMES ON WHEN DOORS IS LOCKED.

Structure › Body
Filed Nov 7, 201670,400 milesVA

DRIVER DOOR AJAR ALARM WENT OFF LAST WEEK WHILE I WAS DRIVING AND WILL NOT STOP. THIS IS CAUSING ME TO GET A CONSTANT WARNING WHILE I'M DRIVING THAT MY DRIVER DOOR IS AJAR AND TO PUT MY CAR IN PARK. IT ALSO MAKES MY INTERIOR LIGHTS STAY ON WHEN MY CAR IS TURNED OFF (WHICH IS KILLING MY NEW BATTERY) AND MY DOORS WILL NOT LOCK WHILE DRIVING, CAUSING A SAFETY ISSUE. NO AMOUNT OF SLAMMING THE DOOR SHUT OR CLEANING OF THE DOOR LATCH CORRECTS THE PROBLEM. I AM HAVING TO DISCONNECT MY BATTERY IN ORDER TO NOT DRAIN MY NEW BATTERY DOWN FROM THE INTERIOR LIGHTS STAYING ON.

Structure › Body
Filed Nov 7, 201642,660 milesVA

"TAKATA RECALL" - DOOR AJAR LIGHT ON DASH. FRONT AND REAR DRIVERS SIDE

Structure › Body
Filed Nov 4, 201656,000 milesTN

FORD EDGE 2013 PROBLEM WITH SENSOR OR OTHER CAUSING DRIVER DOOR ALARM TO ACTIVATE AFTER DOOR IS SHUT. DOME LIGHTS STAY ON; DOOR IS COMPLETELY SHUT BUT MESSAGE STATES THAT "DRIVER DOOR IS AJAR". MESSAGE AND ALARM SOMETIMES COMES ON WHEN DRIVING. SOMETIMES TAKES SEVERAL TRIES REPEATEDLY SHUTTING DOOR TO GET ALARM AND LIGHTS TO TURN OFF. THIS SHOULD BE A RECALL. PROBLEM HAS OCCURRED SEVERAL TIMES IN THE PAST WEEK. *TR

Structure › Body
Filed Nov 3, 201657,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE DOOR FAILED TO LOCK AND CAUSE THE OTHER DOORS TO LOCK AND UNLOCK WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CHIMED AS IF THE DOOR WAS OPEN ALTHOUGH IT WAS LATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SIDE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →