Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
AFTER APPROXIMATELY 60,000 MILES THE DRIVERS SIDE DOOR WILL NOT LOCK AND THE "DOOR AJAR' WARNING LIGHT AND ALARM WILL SOUND CONTINUALLY. THE VEHICLE CAN BE DRIVEN, BUT ONLY IN AN UNLOCKED CONDITION WHILE LISTENING TO THE WARNING CHIMES AND FLASHING DASH LIGHTS. THE CONDITION OFTEN LASTS A WEEK OR SO, GOES AWAY FOR SOME TIME AND THEN RETURNS.
CAR DOOR AJAR MESSAGE AD DOME LIGHT ON AT ALL TIMES, LOW ELECTRICAL POWER, CAUSED THE BATTERY TO GO BAD, LATCH ON DOOR PROBLEM, CAR WOULD NOT LOCK, CAR STATIONARY AND YOU COULD NOT LOCK THE DOOR TO START CAR
FUEL ODOR IN CABIN. EVERY TIME I PUT GASOLINE ON IT, WHEN TRYING TO TURN ON, IT FAILS AND I HAVE TO TRY SEVERAL TIMES. WHILE PARKED IT TURN OFF BY IT SELF AND A RED NOTIFICATION SAYING SOMETHING LIKE OIL PRESSURE APPEARS. I WENT TO DEALER AND THEY SAY IS OK. I ENTERED THE VIN IN YOUR SITE AND THERE ARE 2 RECALLS. DEALER NEVER CONTACT ME ABOUT THAT.
TWO PROBLEMS:1) DOOR AJAR LIGHT STAYS ON - DOOR HAS TO BE SLAMMED SEVERAL TIMES BEFORE LIGHT GOES OUT, SOMETIMES LIGHT STAYS ON FOR ENTIRE 15 MILE DRIVE TO WORK. PROBLEM 2) SHIFT TO PARK LIGHT COMES ON- CAR IS IN PARK , MUST JAM SHIFTER FORWARD TO GET LIGHT TO GO OFF. SOMETIME MUST PUT CAR INTO DRIVE, MOVE FORWARD FEW FEET AND BACK TO PARK. BOTH PROBLEMS ARE INTERMITTENT BUT HAPPENS 8 OF 10 TIMES WE DRIVE THE VEHICLE.
DOOR AJAR SENSOR IS DEFECTIVE. THE DRIVERS DOOR CONTINUES TO TELL ME IT IS OPEN EVEN AFTER REPEATEDLY OPENING AND FIRMLY CLOSING THE DOOR. THE INSIDE LIGHTS STAY ON, WHICH IS A SAFETY ISSUE AT NIGHT, AND THE DOORS WON'T LOCK. I SPOKE TO FORD AND THEY WANT TO CHARGE ME 500 FOR THE PART.
THE DRIVER SIDE DOOR IS ALWAYS REPORTED AS AJAR. THE DOORS CANNOT BE LOCKED WHILE DRIVING, IF YOU MANUALLY LOCK THEM THEY ARE IMMEDIATELY UNLOCKED. THE INTERIOR LIGHTS WILL SOMETIMES STAY ON WHICH MAKES DRIVING AT NIGHT DIFFICULT. IF YOU LEAVE THE KEY IN THE IGNITION AFTER PARKING, LIKE IN THE GARAGE, IT WILL RUN DOWN THE BATTERY.
DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON EVEN AFTER DOOR IS CLOSED. DOOR SENSOR ISSUE. ALMOST WRECKED WHEN INTERIOR LIGHTS CAME ON WHILE DRIVING-THE DOOR SENSOR LIGHT CAME ON WITHOUT THE DOOR BEING OPENED. WE TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THEY COULD NOT FIND THE ISSUE.
MY VEHICLE BEGUN HAVING PROBLEMS ON THE DRIVERS SIDE DOOR AT AROUND 40,000 MILES WHENEVER I WOULD OPEN AND CLOSE THE DOOR. IT WOULD FLASH "DOOR AJAR" AND THE INTERIOR LIGHT WOULD STAY ON WHEN I STARTED TO DRIVE. ONCE I WOULD SLOW, THE DASH WOULD ALSO HAVE A "SHIFT TO PARK" WARNING FLASHING. THE DOORS WOULD NO LONGER LOCK WHEN I WAS DRIVING, AND I WAS UNABLE TO SECURE THE VEHICLE WHEN IT WAS PARKED. THE INTERIOR LIGHTS WOULD REMAIN ON. IT TOOK MY LOCAL FORD DEALER ALMOST 2 WEEKS TO FIT ME INTO THEIR SCHEDULE TO HAVE IT LOOKED AT, AND IT COST ME OVER $500 TO HAVE IT REPLACED. THIS HAS BEEN REPORTED AS A COMMON PROBLEM IN THESE VEHICLES AND SHOULD BE TREATED AS A SAFETY HAZARD. IT WAS VERY DISTRACTING AND UNSAFE WHEN YOU CAN NO LONGER SECURE YOUR VEHICLE, ESPECIALLY SOMEONE WITH A CHILD.
DOOR LATCH DID NOT PROPERLY SIGNAL WHETHER OR NOT THE DOOR WAS CLOSED. DROVE AWAY ON SEVERAL OCCASIONS WITH A DOOR THAT WAS NOT LATCHED PROPERLY BECAUSE THE LIGHT WAS ALWAYS GIVING A FALSE SIGNAL THAT THE DOOR WAS OPEN.
THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON AFTER THE DOOR IS CLOSED AND THE ALARM SOUND COMES ON WARNING YOU OF THE DOOR PROBLEM. THIS HAPPENS ABOUT TWO TIMES A WEEK AND SOMETIMES TIMES YOU HAVE TO CLOSE THE DOOR ABOUT FIVE TIMES TO CORRECT THE PROBLEM. SOMETIMES THIS HAPPENS WHEN THE CAR IS BEING DRIVEN AND I HAVE TO STOP THE VEHICLE TO RECLOSE THE DOOR.
IN APRIL 2014 AT 20,000 MILES A SHIFT TO PARK NOTICE WAS BEEPING WHEN ENGINE WAS SHUT OFF AND VEHICLE PUT IN PARK. HAD TO KEEP FOOT ON BREAK AND JIGGLE SHIFTER TO GET SHIFT TO PART NOTICE TO STOP TO ENSURE VEHICLE WAS IN PARK AND WOULD NOT ROLL AWAY AND TO PREVENT BATTERY FROM DRAINING. WAS REPAIRED BY DEALER UNDER WARRANTY IN JUNE 2014. IN SEPTEMBER 2016 AT 47,000 MILES THE SHIFT TO PARK NOTICES ARE HAPPENING AGAIN. DEALER SAYS IT IS NOT COVERED UNDER WARRANTY AND WANTS TO CHARGE FOR DIAGNOSTIC AND REPAIR. OBVIOUSLY THE REPAIR PEFORMED UNDER WARRANTY DID NOT FIX THE ISSUE AND THIS CAR IS DEFECTIVE. I HAVE SAFETY CONCERNS THAT THE SHIFT TO PARK ISSUE COULD RESULT IN CAR ROLLING AWAY AFTER DRIVER BELIEVES THEY HAVE PARKED CAR.
IN APRIL 2014 AT 20,000 MILES DOOR AJAR LIGHT REMAINED ON WHILE DRIVING VEHICLE. WAS REPAIRED BY DEALER UNDER WARRANTY IN APRIL 2014. IN SEPTEMBER 2016 AT 47,000 MILES THE DOOR AJAR LIGHT IS BACK ON AGAIN. DEALER SAYS IT IS NOT COVERED UNDER WARRANTY AND WANTS TO CHARGE FOR DIAGNOSTIC AND REPAIR. OBVIOUSLY THE ORIGINAL REPAIR PERFORMED UNDER WARRANTY DID NOT FIX THE ISSUE AND THIS CAR IS DEFECTIVE. I HAVE SAFETY CONCERNS WHETHER DOOR IS ACTUALLY CLOSED WHILE DRIVING.
DOOR AJAR LIGHT AND ALARM BELLS REMAIN AFTER THE DOOR IS SHUT, EVEN AFTER REPEATED ATTEMPTS TO SHUT THE DOOR. THE INTERIOR LIGHTS REMAIN ON WHICH AFFECTS ABILITY TO SEE AT NIGHT. THE WARNING LIGHTS AND ALARMS ARE DISTRACTING WHILE DRIVING. THE DOOR STAYS SHUT BUT THERE IS NO WAY TO KNOW IF IT IS SECURE. THE ISSUE EXISTS AFTER ATTEMPTS TO REPAIR IT BY A MECHANIC.
PASSENGER DOOR AJAR ICON IS LIT ON THE BOARD AFTER I CLOSE DOOR AND DOORS NEVER LOCK, DRIVING WITH DOOR UNLOCKED. LIGHTS STAY ON ALL THE TIME,DRAINING BATTERY, SO I PULLED BULBS FROM CEILING TO SAVE BATTERY. WHEN I STOP OR PARK THE CAR, LOCKING THE CAR WITH KEY REMOTE SOUND TWICE AND LIGHTS NEVER SHUTS. I BELIEVE IS HAZARDOUS TO DRIVE THE CAR WITH DOOR UNLOCK.
DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED AND THE DOME LIGHTS STAY ON
I HAVE BEEN DEALING WITH THIS DOOR LATCH SENSOR ISSUE FOR THE DURATION OF MY OWNERSHIP ON MY FORD EDGE. I DON'T SEE HOW IT IS POSSIBLE THAT OUR VEHICLES MEET NHTSA STANDARD FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. THE TESTING FOR THAT STANDARD WOULD HAVE BEEN DONE IN A LABORATORY, AND IT IS APPARENT THAT CONTAMINANTS OUT IN THE FIELD ARE MAKING THEIR WAY INTO THE DOOR LOCK ASSEMBLY AND COMPROMISING THE SENSOR - IT IS NOT A STRETCH TO CONSIDER THE LATCH ITSELF MAY BE DETERIORATING AS WELL. THERE IS NO WAY TO KNOW IF THE DOOR IS FULLY SHUT. THE INTERIOR LIGHTS COMING ON WHILE DRIVING AT NIGHTTIME FROM THE UNPREDICTABLE SENSOR. I JUST REPLACED A BATTERY 10/3/16, FAILED FROM THE SENSOR DRAINING IT REPEATEDLY, BOUGHT THE LARGEST CAPACITY OEM REPLACEMENT I COULD GET FOR IT FROM FROM THE DEALER. WHILE PARKED, EVEN FOR HOURS AND DAYS ON END UNTOUCHED, THE CAR WILL PERIODICALLY SENSE THE DOOR IS OPENED AND CLOSED (THOUGH IT HASN'T BEEN), AND THE PARKING/CONVENIENCE LIGHTING WILL COME ON AND GO BACK OFF AGAIN.
FOR THE SECOND TIME IN LESS THAN TWO YEARS MY CAR IS INDICATING THAT THE DRIVER'S SIDE DOOR IS OPEN WHEN IT IS CLOSED. IT NOTIFIES ME CONSTANTLY USING LIGHTS AND DINGING WHICH IS VERY DISTRACTING WHILE DRIVING. EVERY TIME YOU TURN ON THE CAR OR STEP ON THE ACCELERATOR FROM A STOP OR SLOW SPEED IT STARTS DINGING. WHEN BACKING UP IT IS DINGING MAKING IT HARD TO DISTINGUISH WHETHER THERE IS AN OBJECT IN THE PATH. IT ALSO KEEPS THE DOME LIGHT FROM GOING OFF WHICH CAUSED THE BATTERY TO FAIL WHICH COST $162 TO REPLACE. ADDITIONALLY, THE FIRST TIME I PAID $120 TO HAVE IT FIXED AT THE DEALER. 'WHEN THE PROBLEM RECURRED I SEARCHED THE INTERNET AND FOUND THAT IT IS A VERY COMMON PROBLEM WHICH SHOULD BE RECALLED BY FORD. A SMALL INEXPENSIVE PLASTIC PIECE WHICH AN EXPERIENCED MECHANIC SHOULD BE ABLE TO REPLACE IN 15 MINUTES. "WHEN DID THIS HAPPEN" AND "HOW FAST WERE YOU GOING" DOES NOT FIT INTO A SINGLE DATE OR SPEED; THIS HAS BEEN ONGOING FOR A COUPLE OF YEARS AND OCCURS AT ALL SPEEDS.
DOOR AJAR SENSOR. IT STAYS ON AT ALL TIMES. IT KILLS MY CAR BATTERY AND NOW IM ON MY 2ND NEW BATTERY. I CANT BACK UP OR DRIVE SAFE AT NIGHT BECAUSE THE INTERIOR LIGHT STAYS ON. I CANT LOCK MY DOORS WHILE DRIVING OR PARKED BECAUSE IT SAYS DOOR AJAR.
DOOR AJAR LIGHT STAYS ON, FAULTY SENSOR DOES NOT READ WHEN THE DOOR IS SHUT. LIGHTS STAY ON AND WARNING PROMPT APPEARS ON DASH WHILE DRIVING WITH ALARM. VEHICLE MILEAGE 51,000.
THIS IS FOR A 2013 FORD EDGE SEL AWD MODEL, RECENTLY THE DRIVER'S DOOR AJAR INDICATOR KEEPS COMING ON , AND INTERIOR LIGHTS ON WITH IT, SLAMMING THE DOOR A FEW TIMES , SOMETIMES CORRECTS IT. BUT IT IS AN ONGOING ISSUE, AND SEEMS TO BE GETTING MORE AND MORE FREQUENT, VERY ANNOYING, AND IF IT DOES IT UPON LEAVING THE VEHICLE PARKED , INTERIOR LIGHTS STAY ON AND RUN DOWN THE BATTERY. WHILE DRIVING IT SOMETIMES COMES ON, AND UNLOCKS THE DOORS, BECAUSE IT THINKS THIS DOOR IS AJAR, WHEN IN FACT THE DOOR IS CLOSED TIGHT. FORD SHOULD RECALL AND FIX THIS ISSUE, APPARENTLY IT'S BEEN GOING ON FOR YEARS WITH SEVERAL DIFFERENT MODELS, AND THEY WANT MORE THAN $400 TO REPAIR THEIR FAULTY SWITCH ISSUE.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE AT SLOW SPEEDS, THE ENGINE SUDDENLY SHUT OFF. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THROTTLE SYSTEM WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS OBVIOUSLY CLOSED. INTERIOR LIGHT STAYS ON UNTIL CAR ACCELERATES BEYOND 5 MPH (?) AND DOOR AJAR LIGHT STAYS ON FOR LENGTH OF TRIP. 'SHIFT TO PARK' YELLOW WARNING APPEARS WHILST DRIVING BUT STOPPED AT A LIGHT. WHEN CLOSING AND LOCKING DOOR AFTER PARKING, CAR HONKS TWICE SIGNIFYING UNLOCKED DOOR. LIGHT STAYS ON, POSSIBLY DRAINING BATTERY.
THE DOOR AJAR LIGHT IS CONTINUALLY ON, RARELY DOES THE DOOR SHUT AND THE LIGHT GOES OFF. THIS LEAVES THE INTERIOR LIGHTS ON EXTENDED PERIODS OF TIME AND IS A SAFETY ISSUE AS THE DOOR IS NOT SECURE. THE CAR DOES THIS BOTH WHEN STATIONARY AND IN MOTION.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE QUICKLY, THE VEHICLE STALLED. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
THE DOOR AJAR LIGHT REMAINS ON FOR THE DRIVER SIDE DOOR ALTHOUGH THE DOOR IS LATCHED PROPERLY. THIS HAPPENED AND WAS "FIXED" WITH A NEW SENSOR 1 YR AGO. NOW IT HAS STARTED AGAIN. WHILE THE LIGHT IS ON THE DOORS DO NOT AUTOMATICALLY LOCK WHILE DRIVING (ESPECIALLY DANGEROUS WITH 2 KIDS), THE LIGHTS INSIDE REMAIN ON AFTER THE CAR IS SHUT OFF (ALTHOUGH I CANNOT PROVE IT IS RELATED TO THIS I HAVE ALREADY CHANGED THE BATTERY ONCE ON THIS CAR), IF THE CAR IS LOCKED WHILE OFF AT TIMES THE SENSOR TRIPS ITSELF AND THEN THE ALARM STARTS GOING OFF ON ITS OWN RANDOMLY, THEREFOR NOW I HAVE TO LEAVE THE CAR UNLOCKED SO THAT THE ALARM DOES NOT BOTHER MY NEIGHBORS IN THE MIDDLE OF THE NIGHT.
DOOR AJAR LIGHT ON DASH CONTINUES TO STAY LIT AFTER DOOR IS CLOSED. THIS CREATES AN ISSUE AS THE DOOR LOCKS WILL NOT ENGAGE WHEN THE VEHICLE IS RUNNING.
THE WARNING "DOOR AJAR" ON DRIVER'S DOOR KEEPS DINGING EVEN THOUGH DOOR IS LATCHED. SOMETIMES SLAMMING THE DOOR ONCE (OR 3-8 TIMES) WILL GET THE WARNING OFF THE DISPLAY PANEL. MANY TIMES I HAVE TO LISTEN TO THE WARNING THE WHOLE TIME I'M DRIVING AS IT INSISTS THAT THE DOOR IS AJAR. VERY ANNOYING TO THE POINT OF BEING A DRIVING DISTRACTION!
THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE WHEN YOU TRY TO LOCK THE VEHICLE WITH THE KEY FOB INDICATING THAT THE DOOR IS OPEN. THE RADIO WILL ALSO REMAIN ON AFTER YOU EXIT THE VEHICLE AND LOCK THE DOORS.
DRIVER DOOR AJAR ALARM INDICATOR IS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. THE AUTO LOCKING SYSTEM DOES NOT WORK, INTERIOR LIGHT STAYS ON. IN MOTION OR STATIONARY, UNDER ALL CONDITIONS.
DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN GOING ON FOR 1.5 YEARS.
DOOR AJAR WARNING COMES ON, EVEN WHEN DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING AND THEY CAN ONLY BE LOCKED MANUALLY, THE DOME LIGHTS WILL NEVER GO OFF AND EVENTUALLY THE BATTERY DIES, AND THE AC WILL ONLY BLOW COLD ON 1 SETTING. IT WILL NOT BLOW HEAT. THE KEYPAD WILL NOT LET THE VEHICLE LOCK WHEN THE WARNING IS ON. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY, AND INTERMITTENTLY. SOMETIMES IT DOESN'T HAPPEN, SOMETIMES I HAVE TO SHUT THE DOOR 20 TIMES TO GET IT TO LOCK PROPERLY WITH THE LIGHTS OFF.
I HAVE ALSO RECEIVED THE "DOOR AJAR" MESSAGE AND WARNING BELL THAT WOULD SOUND WHENEVER THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE KEYPAD ENTRY WOULD NOT WORK AND THE HANDS FREE ENTRY DID NOT WORK. THE DEALER REPLACED THE DOOR LATCH AT A COST OF ABOUT $700.
THE DRIVER SIDE FRONT DOOR CLOSES BUT THE DOOR AJAR WARNING LIGHT STAYS ON AND IS ANNOYING. MY WIFE TOOK IT IN AND THEY WANTED 500.00 TO FIX IT ON A 3YR. OLD CAR THEY CAN'T MAKE A LATCH TO LAST LONGER THAN 3 YRS.?
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT BEING PROMPTED AS THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE 'SHIFT TO PARK' WARNING MESSAGE ALSO DISPLAYED AND THE VEHICLE WOULD NOT LOCK DUE TO FAILURE. THE CONTACT MENTIONED THAT THE 'SHIFT TO PARK' WARNING MESSAGE ILLUMINATED WHILE THE VEHICLE WAS BEING OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
DOOR AJAR LATCH NOT FUNCTIONING PROPERLY. DOOR IS CLOSED BUT LIGHT STILL ON.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE ENGINE INDICATOR ILLUMINATED AND THE POWER SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED; HOWEVER, THE ISSUE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.
DOOR AJAR LIGHT FOR DRIVERS DOOR WILL INTERMITTENTLY STAY ON WHEN DOOR IS CLOSED. AS A RESULT THE OVERHEAD LIGHTS GO ON OBSTRUCTING DRIVERS VISION AT NIGHT. ADDITIONALLY IT IS IMPOSSIBLE TO LOCK THE DOORS WHEN THIS CONDITION EXISTS. WHEN DRIVING AN IRRITATING MESSAGE COMES ON SAYING TO SHIFT TO PARK AND CLOSE DOOR WHICH ARE ALREADY CLOSED. THIS APPEARS TO BE A BAD DESIGN FLAW WHICH CREATES A DANGEROUS SITUATION FOR OCCUPANTS OF THE VEHICLE. THE DEALERSHIPS CHARGE SOMEWHERE IN THE NEIGHBORHOOD OF $450.00 TO REPLACE ASSEMBLY WHICH IN SOME CASES STILL DOES NOT CORRECT THE PROBLEM. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IN A RECALL.
THE "DOOR AJAR" WARNING LIGHT AND BELL STAYS ON AFTER THE DOOR IS SHUT. THIS HAPPENED ON MY EDGE IN JANUARY 2015. I TOOK IT TO THE FORD DEALER, AND FIRST THEY ADJUSTED THE DOOR LATCH. THAT ONLY LASTED A COUPLE OF MONTHS. WHEN I TOOK IT BACK, THE DEALER SAID THAT FORD TOLD THEM THE LATCH WOULD HAVE TO BE REPLACED. THE BILL TO REPLACE THE LATCH WAS $132.08, WHICH I PAID. THAT FIXED MY PROBLEM. I SAW ON THE NEWS TODAY THAT THIS IS A PROBLEM YOU ARE INVESTIGATING, AND I WANTED YOU TO KNOW MY SITUATION.
DOOR AJAR LIGHT REMAINED LIT ON DASHBOARD AS WELL AS INTERIOR LIGHTS ILLUMINATED. HAPPENED SOMETIMES ONCE DOOR WAS SHUT AND VEHICLE STILL IN PARK CAUSING ME TO HAVE TO TRY MULTIPLE TIMES TO GET SENSOR TO REGISTER PROPERLY AND WOULD HAPPEN SOMETIMES SHORTLY AFTER TAKING OFF AND GETTING UP TO SPEED ON CITY STREETS, OR SHORTLY AFTER I WOULD GET UP TO 10 MPH CAUSING THE AUTO LOCK FEATURE TO ACTIVATE AND DOOR AJAR LIGHT WOULD ILLUMINATE. ALSO WAS ABLE TO GET SENSOR TO REGISTER DOOR WOULD BE SHUT AND I WOULD CLIMB OUT THE PASSENGER SIDE DOOR AND BACK IN LATER, NOT OPENING DRIVER DOOR AFTERWARDS AND WOULD GET DOOR AJAR LIGHT WHEN VEHICLE WAS STARTED. TAKEN TO DEALERSHIP FOR REPAIRS AND WAS TOLD IT WAS DETERMINED TO BE CAUSED BY FAULTY INSTRUMENT CLUSTER. DEALER REPLACED CLUSTER AND STILL HAD ISSUE WITH DOOR AJAR REMAINING LIT SHORTLY AFTER GETTING BACK HOME.
DOOR LATCH ON DRIVERS DOOR DOES NOT TURN CAR COMPUTER OFF WHEN IT IS OPENED. COMPUTER AND RADIO WILL REMAIN ON UNLESS PASSENGER DOOR IS OPENED AND CLOSED. CAUSING A DRAIN ON THE BATTERY CAUSING IT TO BE REPLACED. THERE IS NO ALARM WARNING WHEN DRIVERS DOORS IS OPENED. THE SENOR IS NOT WORKING AT ALL. WHILE DRIVING ON ANY ROAD THE SENSOR WILL NOT NOTIFY YOU THAT YOUR DRIVERS DOOR IS OPENED OR NOT CLOSED CORRECTLY. THE DOOR COULD OPEN WHILE DRIVING I HAVE TAKEN IT TO THE DEALERSHIP AND WAS ADVISED BY THE SERVICE ADVISER THAT IT IS A KNOWN SAFETY ISSUE BUT I SHOULD WAIT FOR THE RECALL TO GET IT FIXED. THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THE DOOR LATCH AND SENSORS NOTICED THE ISSUE AND HAD IT IN THE SHOP 7/14/2016 FOR THIS ISSUE AFTER NOTICING THE DOOR WAS NOT CLOSED WHILE TRAVELING DOWN THE ROAD ABOUT TO GET ON FREEWAY AND NO ALERTS OR WARNING SIGNS NO LIGHTS NOTHING THIS IS A ACCIDENT WAITING TO HAPPEN AND A HUGE SAFETY ISSUE TO MY FAMILY
THE CAR IS AT 50,000 AND THE DRIVERS SIDE DOOR AJAR SIGNALS THE DOOR IS OPEN AND IT IS NOT. THIS IS A SAFETY ISSUE BECAUSE THE DOORS DO NOT AUTOMATICALLY LOCK AS THEY SHOULD. ALSO, IT CAUSES THE DOME LIGHTS TO STAY ON AND OTHER SENSORS TO COME ON WHEN THE CAR IS AT A STOP LIGHT OR STOP SIGN. DUE TO THIS BEING AN ISSUE READ ABOUT WIDELY FORD SHOULD ISSUE A RECALL TO FIX THIS.
DOOR IS CLOSED AND YET IT SHOWING THAT DOORS ARE OPEN UNABLE TO LOCK CAR ALARM BEEPING ALL TRUE THE DRIVE
DRIVER DOOR LATCH ASSEMBLY BECAME FAULTY AT 53000 MILES. CAR DOORS WOULD NOT LOCK AUTOMATICALLY AS DESIGNED WHEN THE VEHICLE REACHED 15 TO 20 MPH.. THE VEHICLE HAD TO BE DRIVEN WITH DOORS UNLOCKED AT ALL TIMES. STOPPING AT AN INTERSECTION WITH DOORS UNLOCKED CREATED A SAFETY SITUATION. AUDIO ALARMS KEPT GOING OFF AS THE VEHICLE WAS IN MOTION. THE AUDIO ALARMS INDICATED THE DRIVER DOOR WAS AJAR WHICH WAS NOT TRUE. INSTRUMENT PANEL DISPLAYED FALSE VISUAL ALARMS WHILE VEHICLE WAS BEING DRIVEN RESULTING IN DRIVER DISTRACTION. DRIVER WAS INSTRUCTED TO PLACE THE VEHICLE IN PARK WHILE VEHICLE WAS IN MOTION. ENGAGING THE BRAKE PEDAL AT A STOP LIGHT OR STOP SIGN RESULTED IN THE VEHICLE AUDIO ALARMS GOING OFF ONCE THE BRAKE WAS RELEASED. AUDIO ALARMS WERE ANNOYING, DISTRACTING AND FRUSTRATING TO DRIVER. VEHICLE LATCH WAS REPLACED BY PRIVATE MECHANIC, COMPUTER WAS REPROGRAMMED FOR A TOTAL COST OF $454 OUT OF OWNER'S POCKET. OWNER WAS INFORMED BY MECHANIC THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN SO FORD WAS AWARE THE ISSUE WAS COMMON.
THE DOOR AJAR WARNING STAYS ON CAUSING THE INTERIOR LIGHTS TO STAY ON AND INABILITY TO LOCK THE CAR DOORS WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED AND THE INTERIOR LIGHTING RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
THE DRIVER DOOR IS AJAR LIGHT COMES ON AND THE DOOR IS COMPLETELY SHUT.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE BRAKE PEDAL WAS DIFFICULT TO APPLY AND MADE A LOT OF NOISE. WHEN THE VEHICLE STOPPED ,THE ENGINE TURNED OFF AND THE "ENGINE LOST POWER" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,520.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN DEPRESSING THE BRAKE PEDAL, THERE WAS A HISSING SOUND. THE VEHICLE WAS SLOW TO DECELERATE AND THE ENGINE SHOOK AND NEARLY STALLED. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,057.
THE DRIVERS DOOR (ADJAR) SIGNAL KEEPS INDICATING THE DOOR IS OPEN EVEN IF THE DOOR IS FIRMLY CLOSED. THIS CAUSE THE CABIN LIGHTS TO REMAIN ON AND THE ALARM GOING OF EVERY SO MANY SECONDS. IT DISTRACTS ME CONSTANTLY.
MY DRIVERS SIDE DOOR WHEN I SHUT IT, THE DOOR AJAR LIGHT STAYS ON ALONG WITH THE DOME LIGHTS. IT ONLY TOOK A FEW TIMES RE SHUTTING THE DOOR TO MAKE THIS GO AWAY. HOWEVER, JUST RECENTLY IT HAS BEEN STAYING ON LONGER AND HARDER TO GET TO GO OFF. IT HAS ALSO BEEN COMING ON WHEN DRIVING AND I HAVE TO PULLOVER TO TRY TO GET THIS TO TURN OFF. I CANNOT LOCK THE DOORS WHEN THIS HAPPENS CAUSING A VERY UNSAFE TRAVEL ALONG WITH THE LIGHTS STAYING ON. IF I HAD KIDS IN MY VEHICLE I WOULD FEEL THEY COULD OPEN THE DOORS DUE TO THIS FAILURE AND FALL OUT. WHEN DRIVING AND THIS HAPPENS THE LIGHT COMES ON AND CAUSES A GLARE AND COULD CAUSE AN ACCIDENT! EVEN AFTER FORD DOES THEIR "CLEANING" TO THE DOOR IT STILL HAPPENS AFTER A COUPLE MONTHS. THE DOOR LATCH AND COMPONENTS HAVE TO BE REPLACED COMPLETELY TO HAVE THIS FIXED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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