Page 20 of 49 · complaints 951–1,000 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electronic Stability Control (esc)
Filed Oct 10, 2018GA

ALL THE CAR SENSORS HAVE GONE OUT IT SAYS THE DOORS ARE OPEN AT ALL TIME EVEN WHEN CLOSED TIGHTLY THE LIGHTS COME ON AND GO OFF ON THEIR OWN WHEN IT'S PARKED AND THE ENGINE IS SHUT OFF THE ENGINE OIL LIGHT POPS ON AND OFF THE AIR PRESSURE LIGHT STAYS ON THE AIR BAG LIGHT GOES ON AND OFF THE BACK UP CAMERA HARDLY EVER WORKS. THE HEAD LIGHTS HAVE DROPPED DOWN AND ONLY SHINE OUT ABOUT A 15 FEET AHEAD OF YOU WHILE DRIVING.

Electrical System
Filed Oct 7, 2018NC

3RD DOOR AJAR SENSIOR ON MY EDGE. CLEANING DOESN'T FIX THE PROBLEM. 1ST TIME WAS 8/02/16, 2ND WAS 1/08/18, 3RD TIME IS NOW, WAITING ON MY LOCAL FORD DEALER TO FIX IT AGAIN.

Exterior Lighting
Filed Oct 7, 2018WI

I PURCHASED THIS CAR USED. THE HEADLIGHTS ARE EXTREMELY DIM AND UNSAFE TO DRIVE AT NIGHT OR EARLY MORNING HOURS. I SEE NUMEROUS COMPLAINTS ON THE INTERNET AND SALESMAN ACKNOWLEDGES THAT THESE ARE KNOWN FOR THIS BUT FORD WON'T STAND BEHIND IT. NOW I'M STRUGGLING TO FIND A WAY TO RESOLVE THIS.

Unknown or Other
Filed Oct 6, 201870,000 milesTX

DRIVER DOOR AJAR SENSOR IS FAULTY. WARNING SHOWS DRIVER DOOR IS OPEN WHEN IT IS CLOSED. WARNING OF FUEL FILL AREA. DOOR AJAR WARNING OCCURS WHEN STARTING VEHICLE AND WHEN VEHICLE IS IN MOTION.

Electrical System
Filed Oct 5, 201850,000 milesAZ

DOOR AJAR WARNING LIGHT IS MALFUNCTIONING AS WELL ARE THE SHIFT TO PARK WARNING LIGHT. THESE LIGHTS COME ON WHEN I START THE CAR AND GO ON THROUGHOUT THE ENTIRE TIME DRIVING THE VEHICLE.

Power Train
Filed Oct 5, 2018120,000 milesAL

THE TRANSMISSION WILL DISENGAGE AND YOU HAVE 0 POWER. THIS HAS HAPPENED 6 TIMES. SOMETIMES IT WILL BE AT 50MPH AND SOMETIMES IT WILL BE FROM A STOP WHICH IS EXTREMELY DANGEROUS BECAUSE YOU CANNOT ACCELERATE. YOU HAVE TO PULL OVER, SHIFT TO PARK OR NEUTRAL, TURN OFF THE CAR, THEN RESTART THE CAR AND IT WORKS AGAIN. IF THIS HAPPENED WHILE TURNING LEFT AT A BUSY LIGHT AND THE CAR LOST POWER IT COULD BE CATASTROPHIC.

Electrical System
Filed Oct 4, 2018AZ

HAVE HAD LIGHTS STAY ON, COME BACK ON OR RADIO TURN ON IN GARAGE AFTER IT HAS BEEN SITTING FOR A WHILE. 10 OR MORE INSTANCES OF THE BATTERY BEING COMPLETELY DISCHARGED AFTER BEING TURNED OFF IN GARAGE FOR TWO TO FOUR DAYS. THERE WILL BE NO PROBLEMS FOR A LONG TIME FOLLOWED BY TIMES WHEN EVERY OTHER WEEK THERE IS A PROBLEM TO HAVING TO DISCONNECT THE BATTERY EVERY NIGHT OR IT WON'T START. WE HAVE REPLACED THE BATTERY 4 OR 5 TIMES AND HAVE AGAIN ON A NEW DEEP CYCLE BATTERY HAVING PROBLEMS. ALSO HAD VEHICLE SHUT DOWN AT A STOP SIGN IN FIRST 6 MONTHS TO YEAR OF LIFE. THE DEALERSHIP SAID IT WAS SOME SORT OF FUEL THING THAT NEEDS TO BE CLEANED EVERY 10,000 MILES TO KEEP IT FROM HAPPENING AGAIN. HOWEVER, IT COULD EASILY HAVE BEEN THE BATTERY, MY WIFE WAS DRIVING AND IS NOT MECHANICALLY INCLINED. WE HAVE HAD CONSTANT BATTERY PROBLEMS BUT NO FURTHER FUEL ISSUES.

Power Train
Filed Oct 1, 201847,600 milesFL

WHILE DRIVING MY 2013 FORD EDGE AT 70MPH ON THE HIGHWAY IN TRAFFIC I RECEIVED A WRENCH NOTIFICATION ON MY DASH AND THE ENGINE BEGAN TO STALL LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCED SPEED ON A MAJOR HIGHWAY I ATTEMPTED TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. ONCE I WAS OFF THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND I POWERED DOWN THE VEHICLE. WHEN STARTING THE VEHICLE AGAIN I WAS PROMPTED WITH THE CHECK ENGINE LIGHT.

Structure › Body
Filed Oct 1, 2018IN

DRIVER DOOR OPEN SIGNAL STAYS ON, EVEN AFTER OPENING AND CLOSING DOOR MULTIPLE TIMES

Service Brakes
Filed Oct 1, 2018139,000 milesTX

THE BRAKE PEDAL IS VERY HARD TO PUSH, THE BRAKES HARDLY WORK, WHILE PUSHING ON THE HARD PEDAL THE PEDAL WILL GO PART OF THE WAY DOWN AND THEN SUDDENLY GET SOFT AND SUDDENLY ENGAGE BRAKES JERKING THE DRIVER AND PASSENGERS FORWARD.

Unknown or Other
Filed Oct 1, 201899,000 milesUT

I OPENED THE SUNROOF OF THE CAR MAYBE 10 TIMES EVER SINCE I PURCHASED THE CAR. THE CAR IS ONLY FIVE YEARS OLD. I PUSHED THE BUTTON TO CLOSE THE SUNROOF AND I HEARD A POP. THE SUN ROOF WILL NO LONGER CLOSE. THE PART THAT PULLS THE GLASS CLOSED AND OPEN SNAPPED. I WAS IN A PARKING LOT ABOUT TO GET OUT AND GO TO LUNCH WHEN THIS HAPPENED. I TOOK THE CAR TO TWO PLACES FOR REPAIR ESTIMATES. ONE WAS MY LOCAL FORD DEALER AND THE OTHER A COLLISION REPAIR PLACE. BOTH PLACES QUOTED $8000 TO REPAIR MY SUNROOF. THE CAR IS ONLY 5 YEARS OLD AND AGAIN I HAVE ONLY OPENED THE SUNROOF MAYBE TEN TIMES EVER. NOW IT WILL NOT CLOSE AND $8000 IS JUST CRIPPLING AMOUNT OF MONEY TO REPAIR A SUNROOF. I HAVE LOOKED ONLINE AND SEE THAT MANY PEOPLE HAVE HAD THIS ISSUE WITH FORD SUNROOFS AND THIS IS SIMPLY JUST HORRIBLE. FORD KNOWS THAT THIS IS AN ISSUE. THE REPLACEMENT PART IS OVER $6500 PLUS ABOUT 11 HOURS LABOR. FORD NEEDS TO MITIGATE THIS ISSUE. IT IS AN OUT RAGE THAT ANYONE SHOULD HAVE TO PAY THAT KIND OF MONEY ON A FIVE YEAR OLD CAR BECAUSE A PIECE OF FACTORY INSTALLED EQUIPMENT BREAKS WITH MINIMAL USAGE.

Structure › Body
Filed Oct 1, 201869,500 milesID

"DOOR AJAR" LIGHT ON DASH REMAINS ON EVEN WHEN DOORS SHUT SECURELY. THIS CAUSES INSIDE LIGHTS TO REMAIN ON, AND BUZZER TO BUZZ. PROBLEM CONTINUES DURING VEHICLE IN USE

Fuel/Propulsion System
Filed Sep 29, 201845,000 milesFL

WAS DRIVING THE CAR AND THE ACCELERATOR JUST GOES DEAD. THIS IS THE SECOND TIME IN 3 YEARS IT HAS HAPPENED WHILE DRIVING 65 MPH. VERY SCARY. HAVE TO CRUISE TO SIDE OF THE ROAD AS THE GAS PEDDLE WILL NOT RESPOND AT ALL. FORD ALREADY CHARGED US $750 TO FIX IN 2016 AND NOW IT HAS HAPPENED AGAIN. VERY UNSAFE ELECTRONIC THROTTLE BODY WAS ALREADY REPLACED ONCE UNEXCEPTABLE

Structure › Body
Filed Sep 28, 201889,000 milesWA

WHILE TRAVELING ON HIGHWAY AT APPROXIMATELY 60 MPH, THE PANORAMIC SUNROOF EXPLODED. NOTHING HIT THE ROOF PRIOR TO IT SHATTERING.

Service Brakes
Filed Sep 27, 2018107,000 milesTX

THE BRAKES WERE IN THE BEGINNING VERY HARD TO PRESS DOWN AND THEN AFTER PUSHING THEY WENT ALL THE WAY TO THE FLOOR WITH A HISSING SOUND. IT WAS VERY DIFFICULT AND SCARY TO DRIVE AS I DIDN'T KNOW IF THEY WERE GIVING OUT. AFTER DOING RESEARCH ONLINE IT TURNS OUT THIS IS AND WAS A PROBLEM FORD KNEW ABOUT- THE BRAKE BOOSTER WAS BAD. THERE WAS A RECALL FOR SOME VEHICLES, BUT OBVIOUSLY NOT ALL OF THEM, BECAUSE MINE DID NOT FALL UNDER THE RECALL AND I HAD TO PAY $757 TO GET THIS REPAIRED.

Electrical System
Filed Sep 27, 2018TX

DOOR AJAR LIGHT CAME ON AND WOULD NOT GO OUT. THE DOOR WAS SHUT COMPLETELY. THE LIGHTS INSIDE THE CAR THEREFORE STAYED ON AS IT THOUGHT THE DOOR WAS OPEN. THIS PROGRESSIVELY GOT WORSE AS LIGHTS SHOWED UP ON DASH AND BEEPING STARTED- TELLING ME TO CLOSE THE DOOR. THIS SEEMS TO BE A KNOWN PROBLEM FOR FORD- LOTS AND LOTS OF COMPLAINTS ONLINE ABOUT THE EXACT ISSUE- WHICH IS WHERE I FOUND OUT WHAT IT WAS. I HAD TO PAY TO HAVE A DEALER FIX THIS- $553.46. *TR

Seats
Filed Sep 27, 2018TX

THE DRIVER SIDE SEAT IS NOW ROCKING- FORWARD WHEN BRAKES ARE APPLIED AND BACKWARDS WHEN GAS IS APPLIED. THE SEAT IS NO LONGER MOVING INTO ALL OF THE POSITIONS IT IS SUPPOSED TO. THIS JUST STARTED HAPPENING THE LAST FEW DAYS. IT HAS NOT BEEN TAKEN TO THE DEALER YET AND ONLINE THERE ARE MANY COMPLAINTS OF THE SAME ISSUE- SINCE THE EDGE WAS FIRST MADE ALL MODELS ARE INCURRING THIS. IF THE SEATS BREAK THEN THAT COULD BE DISASTROUS.

Service Brakes
Filed Sep 25, 201896,000 milesFL

VEHICLE BRAKE NOT STOPPING AS NORMAL. BRAKE SEEMS TO FAIL - NEED TO PRESS HARD AND ALMOST CRASHED.

Engine
Filed Sep 25, 201885,000 milesFL

STEPPING ON THE GAS WILL NOT SHIP TO HIGHER GEAR - SEEMS STUCK IN 1 OR SECOND GEAR IS THIS A SHAFT LINKAGE ISSUE? - I SEE A RECALL.

Service Brakes
Filed Sep 21, 201855,000 milesAL

WHEN YOU APPLY YOUR BRAKE, YOU DON'T KNOW IF THE CAR WILL STOP OR NOT AND SUDDENLY THE BRAKES WILL STOP HARD AND THROW THE PASSENGERS AGAINST SEAT BELT. IT IS ALMOST A VIOLENT STOP. TOOK TO DEALER AND THEY SAID IT IS A COMMON PROBLEM ON 2013 FORD EDGES. BRAKE BOOSTER IS BAD. FORD WILL FIX SOME, BUT NOT ALL. DEPENDS ON YOUR VIN#. NO ONE CAN TELL ME WHY MY VIN# ELIMINATES ME WHEN IT IS COVERED ON MOST OTHERS. RECALLED ON BULLETIN 13N02, BUT ONLY ON SELECT VIN#'S EVEN THOUGH EVERYTHING IS IDENTICAL...MAKE, MODEL, YEAR, PROBLEM.

Electrical System
Filed Sep 17, 201858,000 milesOH

DOOR AJAR FRONT PASSENGER

Power Train
Filed Sep 15, 201835,415 milesNJ

DRIVING HOME ON A LOCAL STREET THAT ALLOWED 25MPH - I WAS GOING 23 MPH THE WRENCH LIGHT CAME UP THE CAR STARTED SHAKING AND THE SPEED REDUCED TO UNDER 5PH. I MANAGED TO PULL THE CAR OVER, PUT IT IN GEAR AND TURN IT OFF, TOOK THE KEYS OUT AND WAITED FOR ABOUT 5 MINUTES AND STARTED THE CAR - THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE MYSELF HOME. I'M AFRAID TO DRIVE IT AGAIN. NEXT TO THE WRENCH LIGHT WAS A MESSAGE TO REFER TO THE CAR MANUAL. THE MANUAL IDENTIFIES THE WRENCH LIGHT SYMBOL AS "POWERTRAIN MALFUNCTION/REDUCED POWER" POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. INCIDENT OCCURED ON 9/14/18 AT 8:20PM ON A CLEAR NIGHT WITH LITTLE HUMIDITY NEITHER THE RADIO OR THE HEAT/AC WAS ON. I HAD THE WINDOW PARTLY OPENED.

Engine
Filed Sep 11, 201845,000 milesFL

OUR 2013 FORD EDGE HAS HAD THIS PROBLEM THREE TIMES IN A MONTH, TWICE ON FLAT ROADS, ONCE ON AN INCLINE/BRIDGE. YOU ARE DRIVING ALONG THE CAR IS MOVING, THEN ALL OF A SUDDEN YOU LOSE ALL POWER AND THE ENGINE SHUTS OFF. YOU CAN'T PUT THE CAR IN NEUTRAL AND RESTART, YOU HAVE TO PULL OVER, PUT THE CAR IN PARK, THEN THE CAR WILL START AGAIN. THIS IS EXTREMELY DANGEROUS, AS THE CAR IS DIFFICULT TO CONTROL WITH NO POWER ANYTHING...ESPECIALLY WHEN IT HAPPENS ON A MAJOR HIGHWAY WHILE GOING 65 MPH, WITH A NARROW SHOULDER ON A BRIDGE, WITH CHILDREN IN THE CAR (LIKE IT DID TODAY). THERE ARE NO DIAGNOSTIC CODES SO THERE ISN'T MUCH TO GO ON, YOU JUST HAVE TO START GUESSING AT THE SOLUTION. IT IS OBVIOUS THIS IS A HUGE PROBLEM, THIS BOARD IS FILLED WITH THIS PROBLEM. YET FORD OR THE NTHSA ISN'T DOING ANYTHING ABOUT IT? DOES SOMEONE HAVE TO DIE BEFORE ACTION IS TAKEN?

Service Brakes
Filed Sep 9, 201890,000 milesTX

JUNE 29, 2018 - BRAKE PEDAL HAS TO BE PUSHED TO FLOOR TO STOP; JULY 2: BRAKE BOOSTER REPLACED JULY 13: PROBLEM BEGAN AGAIN; 7/17 AIR IN LINE CLEARED; JULY 25: PROBLEM BEGAN AGAIN - 7/27 BRAKE BOOSTER REPLACED AGAIN: AUGUST 7: PROBLEM BEGAN AGAIN AFTER DRIVING 500 MILES BUT 3 SERVICE DEPARTMENTS OF FORD DEALERS COULDN'T GET ME IN TO CHECK IT OUT AT THIS DATE; I DROVE THE CAR WITH THE SPONGEY BRAKE - NOT KNOWING IF THE CAR WOULD BE ABLE TO STOP OR IF THE BRAKES WOULD GO TOTALLY OUT AT ANY MOMENT! 8/31 SILSBEE FORD SERVICE DEPT. CALLED TO SAY I COULD BRING THE CAR IN; ON 9/7/2018 THEY CALLED TO SAY THE CAR NEEDS HCL MODULE; AS OF 9/9 NO REPLACEMENT HAS BEEN MADE AWAITING DECISION BY FORD. THIS IS A DANGEROUS PROBLEM WHICH COULD RESULT IN ACCIDENTS AND/OR DEATHS. IT IS A COMMON PROBLEM AFFECTING FORD EDGES FOR 2013 - FOR THE BRAKE BOOSTER, MASTER CYLINDER & HCU - MODULE OF THE ABS! THE VEHICLES NEED TO BE RECALLED FOR THE ABS BRAKE SYSTEMS TO BE TOTALLY REPLACED BEFORE DEATHS RESULT! FORD EDGE OWNERS ARE AFRAID TO DRIVE THEIR VEHICLES! FORD MOTOR COMPANY WILL LOSE FUTURE BUSINESS AS A RESULT OF THE DANGERS FROM THIS ISSUE! DOCUMENTATION OF PROBLEM IS ATTACHED.

Air BagsCrash
Filed Sep 9, 201898,000 milesMI

TAKATA RECALL. THE PTU HAS GONE BAD AT 80,000 MILES. ALSO WAS IN A CAR ACCIDENT WHERE THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT

Service Brakes
Filed Sep 6, 2018AL

WHEN YOU PUSH THE BRAKE PEDAL, YOU THINK YOU AREN'T GOING TO STOP, THEN IT SUDDENLY CATCHES AND THROWS ON THE BRAKE, MAKING A SUDDEN STOP. I WENT TO FORD DEALER AND THEY SAY IT'S NOT COVERED BY FORD EVEN THOUGH MANY 2013 EDGES ARE HAVING THE PROBLEM AND ARE COVERED FOR BRAKE BOOSTER FAILURE. NO REASON FOR WHY SOME ARE COVERED AND OURS ISN'T. DEALER WANTS $450, BUT DOESN'T HAVE BRAKE BOOSTER PARTS. I AM AFRAID TO DRIVE THIS CAR NOW. CALLED FORD CUSTOMER CARE AND THEY ISSUED AN EXTENDED WARRANTY COVERAGE #13N02 FOR THE BRAKE BOOSTER PROBLEMS IN 2013 FORD EDGE & LINCOLN MKX. OUR VIN NUMBER, HOWEVER, IS NOT COVERED. FORD CUSTOMER SERVICE DOESN'T KNOW WHY OURS ISN'T COVERED, BUT STILL NOT WILLING TO DO ANYTHING FOR US. WE HAVE 55,000 MILES, SO OUR REGULAR WARRANTY HAS EXPIRED.

Service Brakes
Filed Sep 4, 201852,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. AUTONATION FORD MARGATE (LOCATED AT 5401 W COPANS RD, MARGATE, FL 33063, (954) 644-4976) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Aug 31, 2018TX

SMELLING GAS INSIDE OF CAR AND ALSO CHECK ENGINE LIGHT IS ON THAT STATES CHECK FUEL FILL INLET

Service Brakes
Filed Aug 28, 2018120,000 milesTX

POWER BRAKE BOOSTER FAILED. I WAS MOVING AND TRIED TO STOP AND HAD A DIFFICULT TIME STOPPING. BREAK PEDDLE COULD NOT BE PUSHED. FORD IS AWARE OF THE ISSUE (SEE FORD SERVICE BULLETIN 13N02). ALTHOUGH MY VEHICLE IS THE SAME IT DOES NOT FIT UNDER THE SERVICE BULLETIN. THIS IS A VERY DANGEROUS CITUATION. IT ALMOST MADE ME PULL INTO ON COMING TRAFFIC. I WAS STOPPING AT A STOP SIGN BEFORE PULLING ON TO A STATE ROAD WHERE TRAFFIC WAS GOING 55 MPH. TRI- STATE FORD IN AMARILLO TEXAS CONFIRMED THE BOOSTER WAS BAD JUST LIKE DESCRIBED IN THE SERVICE BULLETIN 13N02. I AM PAYING ALMOST $600 TO FIX SOMETHING F HAS ACKNOWLEDGED IS A PROBLEM AFTER I ALMOST HAD A WRECK. WHY DID I NOT GET A LETTER TO TELL ME OF THE POSSIBLE PROBLEM. WHY DID I ALMOST HAVE TO HAVE A WRECK TO DISCOVER WHAT FORD HAS KNOWN FOR YEARS?

Electrical System
Filed Aug 25, 201899,000 milesVA

FOR THE SECOND TIME SINCE BUYING THE CAR NEW THE DOOR AJAR LIGHT WILL NO GO OFF.

Power Train
Filed Aug 24, 2018108,000 milesOK

VEHICLE WAS RUNNING FINE AS I PULLED OUT OF MY DRIVEWAY ONTO A STATE HIGHWAY. ONCE I ATTEMPTED TO ACCELERATE THE VEHICLE STARTED SPUTTERING AND ACTED LIKE IT WAS GOING TO DIE. AN ORANGE WRENCH APPEARED ON MY DASH AND SAID "SEE MANUAL". I WAS ABLE TO TURN THE VEHICLE AROUND AND GOING ABOUT 2 MILES AN HOUR MADE IT BACK INTO MY DRIVEWAY...IT CONTINUED SPUTTERING AND KNOCKING TILL I PARKED IT. ONCE PARKED THE VEHICLE IDLED FINE BUT IF I WOULD PUT IT BACK INTO GEAR IT WOULD START THE SPUTTERING/DYING PROCESS AGAIN. THIS IS THE 2ND TIME THIS HAS HAPPENED WHILE DRIVING. THE FIRST TIME I FILED A COMPLAINT AS WELL BECAUSE THE FORD DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND THERE WASN'T AN ERROR CODE. THE FIRST TIME I WAS DRIVING ON THE HIGHWAY AT 70 MPH WITH THE CRUISE ON AND IT COMPLETELY CUT OUT AND I HAD TO MANEUVER MY WAY TO THE SHOULDER. I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO RESET IT. AGAIN THE DEALERSHIP COULDN'T FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM, EVEN THOUGH THEY SAID PROBLEMS LIKE THIS HAD BEEN REPORTED BY OTHER FORD EDGE OWNERS.

Fuel/Propulsion SystemCrashFire4 injured
Filed Aug 22, 201872,000 milesWV

8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CAR WAS TOTALLY ENGULFED IN FLAMES. IT HAPPENED ON INTERSTATE.

Electrical System
Filed Aug 22, 201886,000 milesTX

BEFORE I CAN GO ANYWHERE IN MY CAR, THE DOOR AJAR INDICATION COMES ON. I HAVE TO KEEP SLAMMING MY DOOR SHUT FOR IT TO TURN OFF. IT HAS ALSO DRAINED MY BATTERY, MAKING MY CAR INOPERABLE UNTIL I REPLACE IT.

Structure › Body
Filed Aug 22, 201873,000 milesVA

DRIVERS DOOR MALFUNCTIONING. SAFETY HAZARD. DOOR DOES NOT REGISTER CLOSE EVEN WHEN SLAM IT HARD.

Unknown or Other
Filed Aug 21, 201845,500 milesIN

DRIVER SIDE "DOOR AJAR" LIGHT REMAINS ON EVEN WHEN DOOR IS KNOWN TO BE SECURELY SHUT. THIS SIGNAL ENABLES/DISABLES FUNCTIONS IN THE CAR. SAFETY IS COMPROMISED WHEN AN ERRONEOUS SIGNAL IS BEING SENT, ESPECIALLY IF CHILDREN ARE PRESENT.

Engine
Filed Aug 19, 201830,000 milesOK

ON 6 OCCASIONS NOW MY 2013 FORD EDGE WHILE DRIVING HAS THROWN UP A CHECK ENGINE SIGN AND THE CAR WILL JUST PRETTY MUCH DIE WHILE IN HEAVY TRAFFIC TO THE POINT THAT I AM BARELY MOVING. THEN SECOND TIME IT HAPPENED I TOOK IT TO FORD THEY SAID IT WAS THE BATTERY SO I BOUGHT A NEW BATTERY AND STILL SINCE THEN IT CONTINUES TO DO IT ALL OF THESE WAY BEFORE MY WARRANTY WAS UP BUT FORD COULD NEVER FIND ANYTHING WRONG WITH IT ON THE OTHER OCCURRENCES. ON 8/18/2018 THE CAR THREW UP A WRENCH SIGN AGAIN WHILE DRIVING AND THE CAR PRETTY MUCH SHUT DOWN I BARELY MADE IT OFF THE SIDE OF THE ROAD BEFORE BEING HIT BY ANOTHER CAR. ALL OCCURRENCES HAVE BEEN ON THE INTERSTATE HAD IT NOT BEEN FOR LUCK I DON'T KNOW HOW I KEPT FROM BEING HIT DUE TO THE CAR PRETTY MUCH WOULD ONLY ROLL BECAUSE PRESSING ON THE GAS DID NOT GOOD. ONCE TO SAFETY AND PULLED OVER TO RESTART THE CAR IT WOULD START AND BE OKAY THEN SEVERAL WEEKS SOMETIMES MONTHS IT WOULD DO IT AGAIN. LAST OCCURRENCE WAS 8.18/2019

Unknown or Other
Filed Aug 18, 201845,000 milesCA

DRIVER DOOR LATCH SINGLES ADJUST BUT CLOSED. LEAVING INTERIOR LIGHT AND CHIN TO STAY ON. LIGHTING AT NIGHT ON THE CAN MAKES DRIVING DANGEROUS AND THE CHIN MAKEIS VERY DISTRACTING

Engine
Filed Aug 16, 201896,000 milesTX

2013 FORD EDGE WENT INTO LIMP HOME MODE. THE ACCELERATOR PEDAL DID NOT WORK. THE CAR IDLED ROUGHLY AND HAD NORMAL A/C, BRAKES AND STEERING. THE CAR WAS GOING 55 MPH ON A CROWDED ROADWAY.

Service Brakes
Filed Aug 15, 201863,500 milesAR

BRAKE BOOSTER. BRAKES BEGAN TO MAKE A HISSING SOUND WHEN PRESSED, AND BECAME VERY DIFFICULT TO PUSH DOWN WHEN NEEDING TO BRAKE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP AND WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND THERE WAS A HOLE IN THE DIAPHRAGM. COST TO ME WOULD BE $1000 AND WAS TOLD NOT COVERED UNDER WARRANTY. AFTER RESEARCHING THIS ISSUE, THERE WAS A FORD RECALL ISSUED FOR THIS PROBLEM ON 2010-2013 FORD EDGES, BUT ONLY FOR VEHICLES MANUFACTURED DURING A CERTAIN TIME PERIOD. AFTER READING, THERE ARE HUNDREDS OF OTHER FORD EDGE OWNERS WITH THE SAME PROBLEM AND HAVE BEEN TOLD THERE VEHICLE IS NOT COVERED UNDER THIS PARTICULAR RECALL AND THE COST WOULD BE OUT OF POCKET FOR THEM AS WELL. FORD IS TAKING NO RESPONSIBILITY FOR THE BRAKE ISSUE ON A PART THEY ALREADY KNOW IS FAULTY.

Structure › Body
Filed Aug 11, 201895,343 milesAR

DRIVER'S DOOR STOPPED REGISTERING THAT IT WAS CLOSED, CAUSING "DOOR AJAR" WARNING REGARDLESS OF HOW HARD/COMPLETELY THE DOOR WAS SHUT. IT WOULD RESULT IN UNSAFE DRIVING CONDITIONS, AS THE CAR WOULD CONSTANTLY ISSUE AN AUDIBLE AND VISUAL WARNING WHILE DRIVING (DURING SLOW SPEEDS/COMING TO A STOP), AND KEEP THE INTERIOR/EXTERIOR LIGHTS ON WHEN PARKED, DRAINING THE BATTERY. FORD MOTOR COMPANY IS AWARE OF THE ISSUE AND HAS PUBLISHED TECHNICAL SERVICE BULLETIN (TSB 14-0011) FOR ITS SERVICE PERSONNEL, BUT HAS FAILED TO TAKE FINANCIAL RESPONSIBILITY FOR THE DEFECTIVE PARTS IMPACTING A MULTITUDE OF THEIR VEHICLE MODELS (EDGE, EXPLORER, AND FLEX AS WELL AS LINCOLN MK-X & MK-T) FOR YEARS 2011-2014. UNOFFICIALLY, THIS AFFECTS YEAR MODELS 2009-2018, BASED ON INFORMATION ONLINE FORUMS SUCH AS FORDPROBLEMS.COM. THE COST TO FIX WAS IN EXCESS OF $500 AT MY LOCAL FORD DEALER, AND I FOUND IT QUITE TELLING THAT THEY HAD THE PART ON-HAND FOR SAME DAY-SERVICE, EVEN THOUGH MY VEHICLE IS NOW 5 YEARS OLD.

Structure › Body
Filed Aug 10, 2018110,000 milesMD

DOOR AJAR INDICATOR KEEPS RANDOMLY COMING ON. DOORS WILL NOT LOCK AND INTERNAL LIGHTS WILL BE LEFT ON. IT DRAINED MY BATTERY AND LEFT ME STRANDED 4 HOURS FROM HOME. TRULY RANDOM TIMES... WHILE VEHICLE IS IN MOTION, WHEN PARKED AND MAYBE HOURS LATER AFTER VEHICLE IS IN PARK.

Seats
Filed Aug 7, 201827,000 milesNY

FRONT SEAT MOVES BACK AND FRONT BROKE TRACK.

Unknown or Other
Filed Aug 6, 201860,129 milesFL

WITH THE VEHICLE IN PARK, AND READY TO START DRIVING, OR READY TO EXIT THE CAR, THE "DOOR AJAR" COMES ON. IF THE VEHICLE IS TO BE PARKED, THE DOME LIGHTS DO NOT GO OUT. IF THE VEHICLE IS TO BE DRIVEN, THE DOOR AJAR MESSAGE STILL DISPLAYS, A PUT IN PARK MESSAGE DISPLACES AND A WARNING NOISE IS GIVEN. THIS STARTED INTERMITTENTLY ABOUT TWO WEEKS AGO AND RECLOSING THE DOOR WOULD CORRECT THE PROBLEM. NOW IT IS A BIG PROBLEM EVERY TIME THE DRIVER'S SIDE DOOR IS USED. I SEE FROM ON LINE THIS IS A CHRONIC PROBLEM WITH THIS MAKE AND MODEL. THIS IS A COST PROHIBITIVE REPAIR WHEN YOU NEED 4 NEW TIRES

Service Brakes
Filed Aug 3, 2018118,000 milesMN

FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SHORT PAID 2,000 ON REPAIRS. THEN ALL THE SUDDEN ENGINE LIGHTS BACK ON FOLLOWED BY LOW TONE RUMBLE AND POWER LOSS WHEN ACCELERATING TO FAST. I ALREADY REPLACED SPARK PLUGS AND COIL PACKS ALL 6, AIR FILTER AND HAD 3 OIL CHANGES. SAD PART JUST PURCHASED THE CAR 7 MONTHS AGO. HAVOC MODULE TO CHANGE AC TO HEAT ALSO WENT OUT ON BOTH SIDES BUT I DISCONNECTED AN RECONNECTED BOX ON BOTH SIDES TO FIX MYSELF .DON'T KNOW IF IT MAKES A DIFFERENCE ON AIR PRESSURE NEEDED FOR ENGINE.

Unknown or Other
Filed Aug 2, 2018ND

WHEN THE VEHICLE IS PLACED INTO PARK AND THE MOTOR IS TURNED OFF A WARNING POPS UP ON THE SCREEN. THE WARNING SAYS "SHIFT INTO PARK".

Engine
Filed Aug 2, 201875,000 milesNJ

WHILE DRIVING DOWN ROAD (HIGHWAY) CAR GOES INTO A LIMP MODE AND WILL TRUST START SLOWING DOWN AND EVENTUALLY COMES TO A SLOW CRAWL LESS THAN 5 MPG.

Power Train
Filed Jul 31, 2018137,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED. UPON STOPPING, THE VEHICLE WOULD NOT ACCELERATE AND A RATTLING AND KNOCKING SOUND COULD BE HEARD WITHIN THE TRANSMISSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT CONSUMER STATED POWER TRANSFER CASE OIL LEAKER. SOME HOW OIL LEAKED FROM POWER TRANSFER CASE OUT IS A SEALED UNIT. COST OF REPAIR $2,000.00. THIS PROBLEM EXIST IN MANY FORD EDGES NOT JUST MINE. IT'S A MANUFACTURING PROBLEM THAT NEEDS TO BE LOOKED AT. UPDATED 10/16/18*JB

Electrical System
Filed Jul 30, 201826,000 milesNY

DRIVERS DOOR LATCH ASSEMBLY SENSOR DEFECTIVE ,TELLS DRIVER THE DOOR IS OPEN AND YOU HAVE TO CHECK IT CONSTANTLY ,SOME TIMES IT GOES AWAY AND SOME TIMES IT DOES NOT

Service Brakes
Filed Jul 24, 201862,242 milesPA

THE BRAKE BOOSTER FAILED INSPECTION FOR TOTAL PARTS AND LABOR COST OF $672. SOME 2013 FORD EDGES WERE RECALLED FOR THIS BUT NOT MINE. I CALLED FORD MOTOR COMPANY TO INQUIRE BUT ONCE I STATED MY QUESTION, REPRESENTATIVE HUNG UP. I TRIED CALLING BACK BUT NO ONE PICKED UP. I WANT TO KNOW WHY MY SPECIFIC EDGE WAS NOT INCLUDED WHEN IT OBVIOUSLY SHOULD HAVE BEEN.

Service Brakes
Filed Jul 23, 2018101,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 55 MPH, THE BRAKES MALFUNCTIONED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DEALER (DON DAVIS FORD LINCOLN, 633 N WATSON RD, ARLINGTON, TX 76011, (877) 417-2317) DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY, BUT DECLINED TO REPAIR THE VEHICLE UNDER AN EXTENDED WARRANTY. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM BECAUSE THE VEHICLE WAS MANUFACTURED AFTER MARCH OF 2013. THE FAILURE MILEAGE WAS 101,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →