Page 19 of 49 · complaints 901–950 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Fuel/Propulsion System
Filed Feb 6, 201988,000 milesOH

MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKED IT AND HIS COMPUTER WAS SHOWING CODES FOR THE THROTTLE BODY AND SENSORS. IT IS NOW AT THE DEALERSHIP. I CALLED FORD AND WAS TOLD THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE ISSUE. I WAS TOLD THEY WOULD NOTE MY COMPLAINT AND IF IT IS EVER RECALLED OR OK'D FOR AND EXTENDED WARRANTY THEN THEY WOULD LET US KNOW AND SHE COULD BE REIMBURSED. WE LIVE OFF 2 STATE TRUCK ROUTES THAT ARE HEAVILY TRAVELED, BUT AS SHE IS A YOUNG FEMALE AT DARK WITH A VEHICLE THAT IS DARK AND THE ROAD IS ICY AND ITS COLD ENOUGH THAT SCHOOLS AND PLACES HAVE SHUT DOWN AND PEOPLE HAVE DIED FROM EXPOSURE IN THIS , I WILL NOT LOSE A CHILD BECAUSE FORD IS TO LAZY TO PULL THEIR HEAD OUTTA THEIR KEISTER AND START THINKING OLD SCHOOL AGAIN AND CONSIDER THEIR CUSTOMERS. FIX THE ISSUE! DON'T SWEEP IT UNDER THE RUG BECAUSE ITS EASIER THAN FACING YOUR "NEW STYLE" VEHICLES HAVE ISSUES. I HAVE NO USE FOR FORD. MY EXPEDITION, MY AUNTS EXPEDITION AND HER DAUGHTERS ESCAPE ALL DID THIS EXACT SAME THING. AT THIS MOMENT WE ARE WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT IS GOING ON. IF THIS SITE ALLOWS ME TO UPDATE I WILL. SHE WAS GOING APPROXIMATLY 30 MPH AND AS SHE PRESSED ON THE GAS PEDDLE I

Electrical System
Filed Feb 5, 2019AZ

REAR LEFT DOOR AJAR LIGHT MALFUNCTIONING. STAYS ON. HAPPENS WHEN CAR IS ON.

Unknown or Other
Filed Feb 1, 201998,135 milesNC

WHEN SHIFTING IN PARK THE CAR DOESN'T RECOGNIZE THAT IT'S IN PARK IN ORDER TO SHUT THE CAR OFF . AFTER TRYING TO TURN CAR OFF THE SHIFT TO PARK LIGHT STAYS ON. I HAVE TO WIGGLE THE GEARSHIFT TO LET IT RECOGNIZE IT IN PARK OR RESTART THE CAR AND MOVE GEARSHIFT BACK IN TO PARK. WIGGLE THE GEAR SHIFT TO LET IT RECOGNIZE IT'S IN PARK OR RESTART THE CAR AND MOVE GEARSHIFT BACK INTO PARK.

Power Train
Filed Jan 31, 201984,000 milesOH

VEHICLE WITH 84K MILES NOTICED LEAKING OIL/LUBRICANT. DEALER DISCOVERED FAILING POWER TAKEOFF TRANSFER ASSEMBLY. DEALER ALSO INFORMED US THAT WHEN THE LUBRICANT IS LOST TO A CERTAIN POINT THE UNIT WILL FAIL CATASTROPHICALLY AND THE POWER TRAIN WILL SEIZE CAUSING ALL FOUR WHEELS TO LOCK UP. THIS CONSTITUTES A MAJOR ON ROAD SAFETY ISSUE. FURTHERMORE, WE HAVE BEEN INFORMED AND HAVE DISCOVERED IN ONLINE MEDIA THAT THIS ISSUE BEEN REPORTED WITH CONSIDERABLE FREQUENCY. YET, NO ACTION IS BEING TAKEN ON THE PART OF FORD MOTOR COMPANY. FORTUNATELY, IN THIS CASE IT WAS DISCOVERED BEFORE CATASTROPHIC FAILURE OCCURRED. THANK YOU.

Service Brakes
Filed Jan 29, 2019990,000 milesPR

ANTI-LOCK ELECTRONIC CONTROL AND MODULE.A MONTH AFTER FORD CHANGE MY BRAKES BOOSTER, THE SAME PROBLEM STARTED AGAIN, NOW THEY SAID IS THE ANTI-LOCK EECTRONIC CONTROL AND MODULE. BEEN WAITING FOR 1 MONTH FOR A PART THAT APPARENTLY BREAKS MORE THAN USUAL AND DEALER TELLS ME THAT THEY HAVE AROUND 5 MORE CARS WAITING FOR THE SAME PART THAT IS NOT IN STOCK ANYWHERE. ACCORDING TO THE DEALER, FORD IS MAKING CHANGES TO THE MODULE AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE .AGAIN.

Structure › Body
Filed Jan 28, 201995,000 milesNY

TAKATA RECALL THIS IS THE SECOND TIME MY 2013 FORD EDGE LIMITED HAS HAD THIS PROBLEM, TWO YEARS AGO WE HAD TO SPEND $650 ON GETTING OUR DRIVER SIDE DOOR LATCH NOW OUR PASSENGER DOOR LATCH IS DOING THE SAME THING WHEN WE ARE DRIVING THE DOOR WILL JUST FLY OPEN WITH NO TYPE OF WARNING. SOMETIMES BEFORE WE START DRIVING IT WILL SAY DRIVER DOOR OPEN. IVE READ MULTIPLE REPORTS OF THIS HAPPENING AND FORD IS YET TO DO SOMETHING ABOUT THIS PROBLEM. MY WIFE COULD FALL OUT WHILE I AM DRIVING OR VISE VERSA. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE WINDS UP DEAD AND FORD HAS A LAWSUIT ON THERE HAND.

Power Train
Filed Jan 24, 201975,233 milesMI

THE POWER TAKE OFF UNIT HAD TO BE REPLACED. UNIT WAS LEAKING OIL. NOTICED ISSUE AFTER CAR WAS STATIONARY

Power Train
Filed Jan 18, 201965,000 milesLA

AS I WAS DRIVING THE TRANSMISSION DISENGAGED AND WOULD NOT GO BACK INTO GEAR. AFTER TOWING TO THE DEALERSHIP IT WAS DETERMINED THAT THE HALF SHAFT/CV AXLE WAS MALFUNCTIONING. THIS IS A KNOWN SAFETY ISSUE WITH 2012-14 FORD EDGE BUT BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL I WAS RESPONSIBLE FOR REPAIRS.

Service Brakes
Filed Jan 17, 201970,000 milesNC

BRAKE BOOSTER FOR THIS VEHICLE NEEDED REPAIR BASED ON SYMPTOMS MATCHING FSP 13N02, AND THE REPAIR WAS ALSO AN EXACT MATCH. EXTENDED WARRANTY COVERAGE IS PROVIDED BY FORD FOR FSP 13N02 BASED ON A DATE RANGE, BUT FORD REFUSED TO ACKNOWLEDGE THAT THE CONDITION APPLIED TO THIS VEHICLE AND WOULD NOT COVER THE REPAIR. I HAD THIS VEHICLE REPAIRED AT ANOTHER SHOP (NOT FORD), AND THIS SHOP SAID IT SHOULD HAVE BEEN COVERED.

Service Brakes
Filed Jan 15, 2019110,000 milesFL

BRAKE PEDAL TRAVELS ALL THE WAY TO THE FLOOR DURING SUDDEN STOP SITUATIONS AND DOES NOT GO BACK TO NORMAL. WILL SELF CORRECT AFTER VEHICLE SITS FOR A FEW HOURS. AFTER MUTIPLE OCCURRENCES AND ATTEMPTED REPAIRS TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THIS HELPED THE FORD DEALER DETERMINE THE DEFECTIVE PARTS. THIS VEHICLE HAS BEEN AT THE DEALER SINCE 11/9/18 AND THERE ARE STILL NO FORD FACTORY PARTS AVAILABLE. I WAS NUMBER 208 OUT OF 228 ON THE BACK ORDER LIST. AN AFTERMARKET PARTS WAS INSTALLED WITH OUT MY KNOWLEDGE OR AUTHORIZATION AND FORD WILL NOT PROVIDE ANY WARRANTY FOR THIS PART. I BELIEVE THIS IS A SAFETY CONCERN THAT SHOULD BE LOOKED INTO.

Engine
Filed Jan 15, 2019126,000 milesMD

ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY OF OTHER MOTORISTS THAT HAD TO QUICKLY AVOID HITTING MY CAR. I HAD THE CAR TOWED TO APPLE FORD DEALERSHIP IN COLUMBIA MD AND THE TECHNICIAN INFORMED ME THE INTERNAL WATER PUMP HAD FAILED THAT DIRECTLY IMPACTED THE CAR PERFORMANCE ISSUES AND THE GRINDING NOISE. TO FIX THE WATER PUMP, HE STATED IT WOULD TAKE 17 LABOR HOURS TO REPAIR IT DUE TO HOW FORD DESIGNED THE WATER PUMP BEHIND THE ENGINE. ALSO, THIS REPAIR IS CAUSING ENGINE PROBLEMS. BOTTOM LINE HERE IS THAT THIS FLAWED DESIGNED IS A SAFETY ISSUE AND FORD SHOULD RECALL THE FORD EDGE TO FIX THIS WATER PUMP PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES.

Service Brakes
Filed Jan 14, 201973,000 milesCA

WHEN PRESSING ON THE BREAK PEDAL, HISSING AND SQUEALING NOISE OCCURS. SOMETIMES WHEN PRESSING ON BREAK PEDAL, HARD STOP OCCURS RATHER THAN GRADUAL SLOWING. HISSING AND SQUEALING OCCURS WHEN THE VEHICLE IS BOTH STOPPED AND MOVING. HARD STOP OCCURS WHEN COASTING/BREAKING SLOWLY, HISS, THEN A JERK/HARD STOP OCCURS SUDDENLY WHILE DRIVING. THIS HAPPENS ON CITY STREET AND HIGHWAY. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS.

Fuel/Propulsion System
Filed Jan 13, 2019121,558 milesFL

ENGINE LIGHT ON, DIAGNOSTIC TEST SHOWS GAS VAPOR ESCAPING (LEAK) CODE P0456 WHILE DRIVING

Tires
Filed Jan 13, 2019TN

GETTING IN MY VEHICLE ONE DAY NOTICED A BUMP ON THE SIDE OF THE TIRE AND DETERMINED IT WAS PROBABLY THE BELT OR BELTS ON THE INSIDE OF TIRE PROBABLY FAILED. WHEN I WAS LOOKING ONLINE NOTICED THERE WERE RECALLS FOR MANY TIRES IN THE KOMHO TIRE COMPANY PARTICULARLY THE SOLUS LINE IN THAT SPECIFIC YEAR. THIS IS A VERY DANGEROUS SITUATION I AM TOLD,

Service Brakes
Filed Jan 10, 2019260,007 milesOK

NO SET TIME THE BRAKES FAILS. GOES TO THE FLOOR INSTEAD OF STOPPING AND IT DOESN'T MATTER WHAT RATE OF SPEED YOU'RE TRAVELING. EVEN AFTER THINKING FORD FIXED IT I ALMOST GOT INTO AN ACCIDENT BECAUSE THE BRAKES FAILED. FORD FIXED IT BY DOING A FLUSH, COST CHARGED ME A LOT OF MONEY FOR NOTHING OR THEY DON'T KNOW WHAT THEY'RE DOING.

Structure › Body
Filed Jan 7, 201930,000 milesNY

STATIONARY 2013 FORD EDGE DRIVERS DOOR LATCH FREEZES AND WILL NOT UNLOCK. WHEN I DO GET THE DOOR OPEN FROM OTHER SIDE IT WON'T CLOSE AND LATCH. I HAVE TO REPEATEDLY SLAM DOOR HARD TO GET IT TO LATCH. FORD GARAGE IN PAST LUBRICATES THE LATCH INSIDE THE DOOR BUT IT'S A TEMPORARY FIX. DEALING WITH THIS EVERY YEAR.

Service Brakes
Filed Jan 2, 201973,584 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. AN INDEPENDENT MECHANIC STATED THAT THE VEHCLE EXHIBITED THE SAME FAILURE RELATED TO CUSTOMER SATISFACTION PROGRAM NUMBER: 13N02 (EXTENDED WARRANTY COVERAGE ON THE BRAKE BOOSTER). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE SERVICE CAMPAIGN AND PROVIDED NO REMEDY. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,584.

Service Brakes
Filed Dec 31, 2018127,100 milesFL

WHEN I HIT THE BRAKE HARD OR BRAKE OVER A BUMPY ROAD THE BRAKE PEDAL GOES TO THE FLOOR AND SQUEAKING NOISE CAN BE HEARD. I TOOK THE CAR TO THE FORD DEALERSHIP FOR TESTING AND REPAIR AND THEY SAID THE PROBLEM IS SO COMMON THAT THE PART IS NOT AVAILABLE AND ON BACK ORDER. WHILE THE CAR EVENTUALLY STOPS, IT IS A HAZARD BECAUSE IF IT FAILS YOU HAVE TO AVOID REAR ENDING A CAR IN FRONT OF YOU THAT IS STOPPED. THIS SOMETIMES RESULTS IN SWERVING OFF THE ROAD TO AVOID HITTING THAT PERSON. THIS IS A MANUFACTURER FLAW.

Service Brakes
Filed Dec 28, 201892,000 milesCA

BRAKE BOOSTER/DIAPHRAGM ISSUE, KNOWN ISSUE IN OTHER EDGE MODELS. HISSING NOISE WHEN APPLYING THE BRAKES, SPONGY BRAKE FEEL TURNING TO EXCESSIVE FOOT PRESSURE NEEDED TO STOP THE CAR AND, AFTER STOPPING, BRAKE PEDAL CAN BE PUSHED TO THE FLOOR. THIS ISSUE FIRST OCCURRED DURING CITY DRIVING AND PROGRESSIVELY GOT WORSE.

Service Brakes
Filed Dec 27, 201884,189 milesFL

WHILE DRIVING MY 2013 FORD EDGE THE BRAKE SYSTEM ON MY VEHICLE BEGAN TO FAIL ON THE HIGHWAY. WHEN APPLYING PRESSURE ON THE BRAKE PEDAL THE BRAKES BECAME VERY HARD, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT THE CAR WAS STILL MOVING FORWARD. THERE WAS ALSO A HISSING SOUND COMING FROM THE BRAKE PEDAL. I WAS STOPPED AT A RED LIGHT, THE SEAT WARMER FOR THE DRIVER SEAT WAS ON, AND THE CAR LUNGED FORWARD AND THEN THE ENGINE SHUT OFF AUTOMATICALLY. THE ENGINE LIGHT CAME ON AND INDICATED LOW OIL AND TO PLACE THE CAR IN PARK. I PLACED THE CAR IN PARK, TURNED OFF THE KEY IN THE IGNITION. I THEN TURNED THE CAR BACK ON AND THE WARNING LIGHT WAS OFF ALONG WITH THE SEAT WARMER. I HAVE TO BELIEVE THIS WAS RELATED TO THE BRAKING ISSUE CREATING A POSSIBLE VACUUM LOSS THROUGH THE FAILED BRAKE BOOSTER SYSTEM AND INCREASING THE RPM'S. THE BRAKE BOOSTER SYSTEM IN MY CAR WAS REPAIRED (84,189 MILES) AT TIRES PLUS AT A COST OF $700 AND THE LOSS OF MY VEHICLE FOR TWO DAYS. THE SERVICE ADVISOR AT TIRES PLUS CALLED A LOCAL FORD DEALER SERVICE ADVISOR AND AFTER PROVIDING THE VIN# FOR MY CAR WAS ADVISED IT WAS NOT COVERED ALTHOUGH THIS IS A KNOW ISSUE AND A TECHNICAL SERVICE BULLETIN / CSPN1302 HAS BEEN ISSUED AND AMENDED WITH SUPPLEMENT #1. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS BY EITHER INCLUDING/EXTENDING THE CURRENT CSP 13N02 OR A RECALL TO REIMBURSE AUTO OWNERS THAT ARE DEALING WITH THE FAILING BRAKE BOOSTERS. THIS IS A SAFETY ISSUE THAT IS NOT GOING AWAY.

Service Brakes
Filed Dec 26, 201851,000 milesOH

WHILE APPROACHING STOP LIGHT, BRAKES WERE EXTREMELY STIFF. WOULD NOT STOP. EXCESSIVE PRESSURE WAS NECESSARY TO STOP THE VEHICLE, AT WHICH TIME THE FRONT BRAKES LOCKED UP. INDEPENDENT AUTO SHOP INDICATED BACK BRAKES ARE NOT ENGAGING AND DO NOT WORK. FULL BRAKE JOB WAS COMPLETED AND WORKED FOR 3 WEEKS BEFORE REPEAT OF SAME PROBLEM. FAILURE MILEAGE 1ST TIME 51,000; 2ND TIME AT 51,500.

Structure › Body
Filed Dec 25, 201884,000 milesCA

I BOUGHT MY FORD EDGE FROM A DEALERSHIP AND 4 DAYS AFTER HAVING IT I WAS DRIVING ON A HIGHWAY IN THE RAIN AND THE BACK SUNROOF SHATTERED FOR NO KNOWN REASON. I TOOK IT TO A FORD DEALERSHIP AND THEY SAID IT'S INCONCLUSIVE TO WHY IT BROKE

Electrical System
Filed Dec 25, 2018MN

THE DRIVER'S DOOR SAYS 'DOOR AJAR' WHEN IT IS CLOSED. THEN, MY 2013 FORD EDGE DOME LIGHT STAYS ON WHILE DRIVING. I TRY TO OPEN AND CLOSE THE DOOR SEVERAL TIMES AS WELL LOCK AND UNLOCK THE DOOR. AFTER SEVERAL MINUTES OF TRYING - I CAN GET IT TO TURN OFF. THIS ISSUE HAS BEEN HAPPENING FOR OVER 2 MONTHS!

Electrical System
Filed Dec 22, 201868,250 milesMN

DRIVER DOOR SENSOR IS NOT ACKNOWLEDGING THAT THE DOOR IS CLOSED. WHEN DRIVING, THE DOOR AJAR WARNING APPEARS ON THE CONSOLE WHICH PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING. THIS ISSUE ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING AND CAN'T BE MANUALLY TURNED OFF.

Power Train
Filed Dec 22, 201870,000 milesMI

MECHANIC INFORMED ME THAT THE POWER TAKE OFF UNIT WAS LEAKING AND NEEDED REPACE. FAILURE TO DO SO WOULD ENDANGER ME SINCE CAR TRANSMISSION WOULD FAIL. MECHANIC STATED THAT THIS IS A KNOWN PROBLEM WITH FORD PTO UNITS, HOWEVER FORD REFUSES TO RECALL AUTO TO REPAIR PROBLEM

Service Brakes
Filed Dec 7, 2018TX

2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO CUSTOMER SATISFACTION SAFETY PROGRAM 13N02. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE BRAKE BOOSTER CUSTOMER SATISFACTION SAFETY PROGRAM DUE TO THE MANUFACTURER'S DATE. *JS

Electrical System
Filed Dec 6, 201872,000 milesMD

DASH PANEL GOES BLACK AT ANYTIME,IT WILL EVENTUALLLY COME BACK ON.WHEN THIS HAPPENS PANEL IS BLACK LIKE WHEN CAR IS NOT RUNNING

Power Train
Filed Dec 5, 201815 milesID

WHEN GAS PEDAL IS PRESSED THAT CAR STALLS AND IT FEELS LIKE IT DOESN'T WANT TO SHIFT TO GO FASTER. IT ENDED UP NOT WANTING TO GO FORWARD ANY LONGER. IT WILL ONLY REVERSE.

Fuel/Propulsion System
Filed Dec 4, 201880,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER ADDING FUEL IN THE VEHICLE, THE CONTACT NOTICED A LEAK COMING FROM THE FUEL TANK NEAR THE WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Power TrainCrash
Filed Dec 4, 201825,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, IT ROLLED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. THE CONTACT LEFT THE VEHICLE IN THE NEUTRAL POSITION AND TEMPORARILY EXITED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. BALISE FORD OF CAPE COD (90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, (508) 815-4007) REPLACED THE IGNITION IN DECEMBER OF 2016, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE DEALER REPLACED THE GEAR SELECTOR LEVER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Structure › Body
Filed Nov 30, 201894,000 milesIN

WATER LEAK IN THE CAB OF THE VEHICLE DO TO SEALANT GAPS IN A PANEL ON THE FRONT DRIVER SIDE TO THE POINT WERE WATER WAS POOLING ON THE RUBBER MATS. I SEE THAT THERE WERE PREVIOUS RECALLS FOR THIS PROBLEM HOWEVER MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FOR MY VEHICLE TO BE CONSIDERED IN THIS RECALL.

Vehicle Speed ControlCrash
Filed Nov 29, 2018TX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO JOHNSON-SEWELL FORD-LINCOLN (830-693-5577, LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Nov 28, 201890,000 milesTX

DOOR AJAR SYMBOL KEEPS COMING ON EVEN WHEN DOOR IS CLOSED. LIGHT STAYS ON WHEN DRIVING AND SIGNALS TO SHIFT TO PARK AND CLOSE DOOR. VERY DISTRACTING WHEN DRIVING AND CAN CAUSE AN ACCIDENT

Service Brakes
Filed Nov 20, 201879,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED WHITMOYER FORD AT (877) 280-7292 (LOCATED AT 1001 E MAIN ST, MOUNT JOY, PA 17552) AND INFORMED THEM OF THE CODE THE INDEPENDENT MECHANIC FOUND. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Service Brakes
Filed Nov 15, 201864,000 milesOH

I BACKED OUT OF THE DRIVE AND STEPPED ON THE BRAKES AND THE CAR DIDN'T WANT TO STOP. THE PEDAL WAS HARD TO PUSH ON. I HAD TO STAND ON IT TO GET THE CAR STOPPED! I PULLED BACK INTO THE DRIVE AND IT WORKED FINE. DROVE IT AROUND THE BLOCK AND IT WOULD WORK AND THEN NOT WORK. DANGEROUS I WAS STOPPED AT A STOP SIGN AND IT STOPPED WORKING AND AGAIN I HAD TO STAND ON THE BRAKE. I PUT THE CAR IN NEUTRAL AND AGAIN IT WORKED FINE.

Unknown or Other
Filed Nov 12, 2018PR

DRIVER DOOR STAYS WITH THE SIGN OF DOOR AJAR. IT HAS HAPPENED ON ALL 5 EDGES OF MYSELF AND 4 FAMILY MEMBERS. CHECK ON INTERNET AT SEEMS TO BE A COMMON OCCURRENCE IN NOT ONLY FORD EDGE, BUT ON EXPLORER AND EXPEDITION ALSO. BELIEVE TO BE A FACTORY DEFECT BUT NOBODY DOES ANYTHING WHICH I BELIEVE TO BE AN NHTSA ISSUE..

Service Brakes
Filed Nov 10, 201824,000 milesPR

BRAKES ARE NOT FUNTIONING WELL THEY ARE VERY HARD AND MAKE NOICE

Vehicle Speed Control
Filed Nov 6, 201859,600 milesFL

2013 FORD EDGE VIN# (XXXXXX) 58665 MILES MY WIFE DRIVES THIS CAR AND WAS COMPLETELY UNNERVED WHEN 3 TIMES THE CAR LOST POWER IMMEDIATELY AFTER A STOP AND THEN A LEFT TURN INTO TRAFFIC. SHE IS A VERY CAREFUL DRIVER AND THERE WAS TIME FOR HER TO GLIDE OFF TO THE SHOULDER WHERE SHE SHUT THE CAR OFF AND WAITED. THE POTENTIAL OF GETTING REAR-ENDED BY ONCOMING TRAFFIC IS VERY REAL AND SHE IS NOW AFRAID TO DRIVE. *PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*

Service Brakes
Filed Nov 2, 2018104,407 milesWV

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) AND TEST DRIVEN. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,407.

Unknown or Other
Filed Nov 1, 201883,743 milesWA

RIGHT HAND HALF SHAFT.. ORIGINAL SAFETY RECALL 14S10 RECENTLY MY MECHANIC FOUND THE RIGHT AXLESHAFT LEAKING AND COPIED THE ABOVE REFERENCED RECALL NOTICE AS IT MATCHES MY MAKE MODEL AND YEAR AS WELL AS MY VIN NUMBER. WHEN I CONTACT FORD TO FIND OUT HOW TO GET THIS LOOKED AT THEY INFORM ME I D9NT QUALIFY FOR THE RECALL BECAUSE IT'S NOT ATTACHED TO MY VIN. THE RECALL COVERS THE MAKE MODEL AND YEAR OF MY VEHICLE SO I HAVE A DIFFICULT TIME BELIEVING THAT IT'S NOT POSSIBLE FOR MINE TO HAVE THE SAME ISSUE. MY MECHANIC DOESN'T DO RECALL WORK FOR FORD AND DISCOURAGES PEOPLE TO PAY AND HOPE TO BE REIMBURSED.

Electrical System
Filed Nov 1, 201874,393 milesNC

AIR CONDITIONING AND HEATING SYSTEM IS BLOWING OUT COOL AIR WHEN THE HEAT IS ON.

Unknown or Other
Filed Oct 29, 2018100,452 milesFL

TAKATA RECALL- I HAVE CONTACTED THE LOCAL DEALERSHIP AND REQUESTED INFO. NO ONE HAS GOTTEN BACK TO ME AND IM STILL DRIVING MY CAR NOT KNOWING IF SOMETHING IS GOING TO HAPPEN. PLEASE LET ME KNOW IF MY VEHICLE IS AFFECTED BY THE RECALL

Service Brakes
Filed Oct 26, 201835,426 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WHEN APPROACHING A STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED PLANET FORD 45 AT (888) 501-9013 (LOCATED AT 20403 INTERSTATE HWY 45, SPRING, TX 77388) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 35,426.

Service Brakes
Filed Oct 26, 201890,000 milesNC

BRAKES GRIND WHEN APPROACHING A STOP. DEALER ADVISES THIS IS NORMAL AND NOT A PROBLEM

Service Brakes
Filed Oct 26, 2018AL

WHEN I PRESS MY BRAKES MY CAR WILL NOT STOP I HAVE PUT BRAKES ON IN THE PAST 6 MONTHS SO I KNOW MY BRAKES ARE GOOD. ALSO WHILE I AM DRIVING IT JUST TURNS OFF IN THE MIDDLE OF A TURN. ALSO WHEN I GET GAS IT WILL NEVER START RIGHT UP IT ALWAYS TAKES ME 3 OR 4 TIMES FOR THE CAR TO START

Electrical System
Filed Oct 22, 2018PR

OPEN DOOR WARNING LIGHTS COME ON EVEN WHEN DOORS ARE CLOSED, HAPPENED 2 YEARS AGO WITH BACK DRIVERS DOORS AND WAS FIXED, A YEAR LATER THE SAME HAPPENS WITH THE DRIVERS DOOR. THIS IS CONSTANT ONCE YOU TURN ON THE CAR AND CLOSE ALL DOORS, SOMETIME IF DOOR IS CLOSE VERY HARD, LIGHT TURNS OFF. SOMETIMES WORKS, SOMETIMES DON'T. IT DOES NOT IMPEDES THE CAR TO DRIVE CORRECTLY BUT BOTHERS WITH SOUND, LIGHTS AND WARNINGS.

Service Brakes
Filed Oct 18, 201855,000 milesMI

BRAKE BOOSTER HOSE HAS A LEAK. BRAKES HISS WHEN PRESSED AND GET SPONGY. IF PROBLEM GOES ON LONG ENOUGH WITHOUT BEING FIXED, THE VACUUM LEAKS INTO THE ENGINE CAUSING RPMS TO BOG DOWN WHEN BREAKS ARE PRESSED FOR EXTENDED PERIOD OF TIME (EX. AT A STOP LIGHT) AND CAR STALLS OUT.

Electrical System
Filed Oct 12, 2018130,000 milesGA

1. DOOR AJAR LIGHT COMES ON UNLOCKING THE DOORS EVEN THOUGH ALL DOORS ARE SHUT COMPLETELY. THIS HAPPENS WHEN CAR STARTS AND AFTER CAR IS IN MOTION! 2. CONTROL BUTTON ON LEFT SIDE OF STEERING WHEEL NOT RESPONDING. AFTER 2 OIL CHANGES, NO ONE CAN RESET THE OIL LIFE. 3. NOT ABLE TO RUN SYNC VEHICLE REPORT. ALL OF THESE ISSUES ARE SPORADIC AND ONGOING!

Service Brakes
Filed Oct 12, 201871,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO ENGAGE ONCE DEPRESSED. WHEN THE BRAKES FINALLY ENGAGED, THE VEHICLE CAME TO A SUDDEN STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE DRIVING AT LOW SPEEDS. THE CONTACT RESEARCHED THE FAILURE AND ATTRIBUTED IT TO THE POWER BOOSTERS ON THE BRAKES. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT SHOULD BE COVERED BY AN EXTENDED WARRANTY OF TEN YEARS OR 150,000 MILES. THE MANUFACTURER STATED THAT THE VEHICLE WOULD BE COVERED ONLY IF IT WERE MANUFACTURED IN CERTAIN PLANTS. THE DEALER (LEIF JOHNSON FORD, 501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000.

Unknown or Other
Filed Oct 12, 201846,000 milesTX

THE DOOR IS AJAR LIGHT ON THE CONTROL PANEL STAYS ON WHEN THE DOOR IS ACTUALLY CLOSED. IT KEEPS THE INTERIOR LIGHTS ON AT NIGHT AND MAKES IT DIFFICULT TO DRIVE. I HAVE RESEARCHED THIS AND THERE ARE A LOT OF COMPLAINTS AND REQUEST FOR A RECALL DUE TO THE SAFETY OF THE PASSENGERS.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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