2013 Ford Edge complaints

WHEN APPLYING THE BRAKES, THE PEDAL FEELS SPONGEY AND THE CAR FEELS AS IF IT IS NOT GOING TO STOP. IN ORDER TO MAKE IT STOP, YOU HAVE TO APPLY MORE PRESSURE ON THE BRAKES THAN NORMAL. I FIRST NOTICED IT WHILE I WAS BACKING OUT OF A PARKING SPACE, BUT IT ALSO OCCURS ANY TIME YOU HAVE TO COME TO A COMPLETE STOP. WE TOOK IT IN TO A REPAIR SHOP AND WAS TOLD THAT THE POWER BOOST WAS BAD AND THAT THIS IS A KNOWN ISSUE WITH THE EDGE. WE THEN TOOK IT IN TO A FORD DEALERSHIP AND CONFIRMED THAT IT WAS THE POWER BOOST PROBLEM AND THE MASTER CYLINDER MIGHT ALSO BE AFFECTED. WHILE SEARCHING ONLINE, WE FOUND THAT IT IS INDEED A KNOWN PROBLEM WITH 2010-2013 FORD EDGE. OUR COMPLAINT IS THAT IF THIS IS AN ISSUE WITH THESE CARS, WHY ISN'T THERE A RECALL? THIS IS A DANGEROUS PROBLEM. WE ALSO FOUND THAT FORD WILL COVER THE REPAIRS FOR THIS PROBLEM ONLY IF YOU HAVE AN EXTENDED WARRANTY. UNFORTUNATELY, WE DO NOT HAVE ONE AND THEREFORE MUST PAY THE ENTIRE COST FOR A DEFECT THAT IS KNOWN TO OCCUR WITH THESE CARS. MY 2013 EDGE HAS ONLY ABOUT 50,000 MILES AND I FEEL THAT FORD SHOULD BE RECALLING AND FIXING THIS DANGEROUS FLAW. THE CONSUMER SHOULD NOT HAVE TO PAY FOR FORD'S MANUFACTURING DEFECT. COVERAGE SHOULD BE EXTENDED TO ALL FORD EDGE OWNERS WHOSE CARS HAVE THIS MANUFACTURING DEFECT REGARDLESS.

EACH TIME I PRESSED THE BRAKE PEDAL TO STOP MY 2013 FORD EDGE ON CITY STREETS AND ON INTERSTATES, THE BRAKE MADE A HISSING SOUND AND WAS DIFFICULT TO PUSH TO STOP MY VEHICLE. I NOTICED THE PROBLEM JUNE 21 2018 SHORTLY BEFORE GOING OUT OF TOWN. UPON RETURNING, I MADE AN APPOINTMENT AT A LOCAL FORD DEALERSHIP FOR JULY 12. THE SERVICE DEPARTMENT EMPLOYEE TOLD ME THAT THE BRAKE BOOSTER HAD TO BE REPLACED. MY VEHICLE'S COMPUTER SYSTEM SHOWED THAT MY BRAKES WERE OKAY, SO THIS MAJOR REPAIR OF $732 SURPRISED ME. AFTER RESEARCHING THE FORD CUSTOMER SATISFACTION PROGRAM 13NO2, I DISCOVERED MY VEHICLE WASN'T INCLUDED IN THIS EXTENDED WARRANTY FOR BRAKE BOOSTERS. THE EDGE MANUFACTURING CUT OFF DATE WAS MARCH 28, 2013 AND MY EDGE WAS MANUFACTURED MAY 2, 2013. I CONTACTED THE FORD CUSTOMER SERVICE DEPARTMENT TO EXPRESS CONCERN THAT MY EDGE EXHIBITED THE SAME BRAKING PROBLEMS AS THOSE THAT WERE COVERED IN THE EXTENDED WARRANTY PROGRAM.I WAS ASSIGNED A CASE NUMBER AND WAS TOLD MY CASE WAS ESCALATED TO THE SERVICE MANAGER WHO WOULD REVIEW IT. MY RECEIPT FROM THE DEALERSHIP STATES THAT THE BRAKE BOOSTER WAS FAULTY AND I CALLED FORD'S CUSTOMER SERVICE DEPARTMENT WHEN THE REPAIR WAS COMPLETE. I WAS TOLD THAT FORD WOULD NOT ASSIST ME FINANCIALLY WITH ALL OR PART OF THE COST TO REPLACE THE BRAKE BOOSTER. BECAUSE OF MY RESEARCH, I KNOW I AM NOT THE ONLY 2013 FORD EDGE OWNER WHOSE FAULTY BRAKE BOOSTER HAS HAD TO BE REPLACED AT THE OWNERS' EXPENSE. THE BRAKE BOOSTER FAILURE IS A SAFETY HAZARD FOR THE

DRIVERS SIDE DOOR AJAR SENSOR RANDOMLY SOUNDS OFF. THIS STARTED ON OR AROUND 7/2/2018 WHEN THE VEHICLE WAS STATIONARY. HOWEVER, IT HAS SINCE PROGRESSED TO RANDOMLY DO IT WHILE IN MOTION, ON A CITY STREET OR A HIGHWAY. THIS CAUSES ALL INTERIOR LIGHTS TO COME ON, EVEN IN HOURS OF DARKNESS.

AS I WAS DRIVING TO WORK, MY VEHICLE STALLED ON THE HIGHWAY. WITHOUT ANY CHECK ENGINE LIGHT OR SOUNDS THE GAS PEDAL DIDN'T HAVE ANYTHING TO IT, IT JUST WENT ALL THE WAY DOWN AND THEN DIED. THE ENGINE WOULD TURN, BUT IT'S AS IF GAS WASN'T GETTING TO THE ENGINE AND IT WOULDN'T START. I TRIED A COUPLE TIMES TO START IT, NO SUCCESS. STILL NO WARNING LIGHTS. AS THE TOW COMPANY WAS ON THE WAY, ABOUT 20 MINUTES LATER, I TRIED AGAIN AND IT STARTED. AS IF NOTHING WAS WRONG. NO VEHICLES WERE BEHIND ME TO HIT ME WHEN IT DIED AND I WAS ABLE TO STEER TO THE SHOULDER. I WENT TO FORD SERVICE LATER ON AND I WAS TOLD THAT SINCE NONE OF THE WARNING LIGHTS CAME ON THERE MORE THAN LIKELY IS NOT A CODE TO DIAGNOSE THE PROBLEM, BUT IT SOUNDS LIKE THE FUEL PUMP. I NOW DRIVE THE VEHICLE HOPING IT DOESN'T HAPPEN AGAIN. THERE IS A RECALL ON 2013 FORD EDGE FUEL SYSTEM, BUT MINE IS NOT ONE TO BE RECALLED.

RECALL #13N02 DRIVING DOWN THE ROAD AND THE BRAKE BOOSTER COMPLETELY FAILED; HAD TO PRACTICALLY STAND ON THE BRAKE PEDAL TO STOP. FOUND THIS RECALL, AND IT APPEARED TO COVER MY YEAR, BUT WAS TOLD BY FORD THAT MY VIN WAS NOT INCLUDED. SPENT ABOUT 400.00 OUT OF POCKET TO REPLACE.

WHILE DRIVING, WRENCH LIGHT COMES ON, VEHICLE LOSES ALL ACCELERATION, ENGINE IDLES. MANAGED TO GET THE CAR OVER TO THE SHOULDER, TURNED THE IGNITION OFF AND BACK ON, EVERYTHING SEEMED FINE. SAME THING HAPPENED AGAIN 2 HOURS LATER. TOOK CAR TO THE DEALERSHIP AND WAS TOLD THERE'S NOTHING THEY CAN DO WITH READING THE CODES. THEY DROVE MY CAR FOR 8 MILES TRYING TO REPLICATE THE PROBLEM TO NO AVAIL. I'M 5 MONTHS PREGNANT AND FEELING VERY UNSAFE IN MY CAR. I WAS TOLD THAT IT MIGHT NOT HAPPEN AGAIN, BUT IF IT DOES, GO TO THE NEAREST FORD DEALERSHIP.

WHILE DRIVING THE VEHICLE ON A MAIN THOROUGH FARE AND EVEN ON A HIGHWAY IT BEGAN TO LOSE POWER AND SLOW DOWN REGARDLESS OF PRESSING THE GAS. THEN IT BEGAN TO RIDE ROUGH AND CHOKE AND THE CHECK ENGINE LIGHT COMES ON ALONG WITH THE LOW OIL PRESSURE LIGHT. ALSO EXPERIENCED IT SHUTTING OFF WHILE SITTING WITH IT IDLE IN A FAST FOOD LINE. WHEN I TOOK IT TO THE DEALER THEY INSISTED NOTHING WAS WRONG AND COULD NOT GET A READ ON THE COMPUTER. I REFUSED TO PICK IT UP FROM THE DEALER UNTIL THEY EXPERIENCED WHAT I EXPERIENCED AND IT FINALLY HAPPENED AFTER 9 DAYS.

WHILE DRIVING HOME (15 MINUTE DRIVE) ON BOTH THE CITY STREETS AND HIGHWAY WHENEVER I PRESSED ON THE BRAKES IT WOULD MAKE A HISSING SOUND, THE BRAKES WOULD FEEL SPONGY, AND THE CAR WOULD FEEL LIKE ITS NOT SLOWING DOWN OR GOING TO STOP. WHEN I WAS COMING TO A STOP AT A RED LIGHT THE BRAKES ONCE AGAIN MADE THE HISSING SOUND, FELT SPONGY, AND THE VEHICLE FELT LIKE IT WAS NOT GOING TO STOP. I HAD TO PRESS DOWN ON THE BRAKES HARD AND THE VEHICLE SLOWLY CAME TO A STOP ALMOST REAR ENDING THE CAR IN FRONT OF ME. WHILE SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKES THE HISSING SOUND GRADUALLY BECAME LOUDER THEN ALL OF A SUDDEN MY ENGINE STALLED AND SHUT OFF.THE LIGHT TURNED GREEN AND MULTIPLE CARS WERE BEHIND ME HONKING AT ME. IT TOOK A COUPLE ATTEMPTS OF PUTTING THE CAR IN PARK, TURNING THE KEY AND TAKING THE KEY OUT OF THE IGNITION BEFORE THE CAR STARTED AGAIN. THE BRAKES CONTINUED TO BE LIKE THIS ALL THE WAY HOME. WHEN I PULLED INTO THE GARAGE TO PARK, THE BRAKES DID THE SAME THING. IT MADE A HISSING SOUND, FELT SPONGY, FELT LIKE IT WASN'T GOING TO STOP, AND I HAD TO PRESS HARD FOR IT TO SLOWLY COME TO A STOP ALMOST HITTING THE GARAGE IN FRONT OF ME.

MY 2013 FORD EDGE STARTING MAKING A HIGH PITCH WHISTLING/SQUEAKING NOISE WHEN I PUSHING DOWN ON MY BRAKE PEDAL WHILE THE CAR WAS PARKED. I NOTICED IT STARTED GETTING HARDER TO PUSH THE BREAK PEDAL DOWN WHILE DRIVING AND TOOK IT TO A MECHANIC TO CHECK THE BRAKES. THEY TOLD ME IT WAS THE POWER BREAK BOOSTER HAVING THE PROBLEM, AND THAT THERE HAD ACTUALLY BEEN A RECALL ON THIS BY FORD (FOR MY MAKE/MODEL/YEAR) AND THAT A DEALERSHIP SHOULD FIX IT. I CALLED A DEALERSHIP AND GAVE THEM MY VIN NUMBER. THEY SHARED, WHILE THIS WAS A MAJOR PROBLEM FOR MANY FORD EDGES, MY SPECIFIC CAR WAS NOT A PART OF THE RECALL. AFTER LOOKING INTO IT, I FOUND THERE WERE MANY OTHERS HAVING THE SAME ISSUE WITH A 2013 FORD EDGE AND THAT THEIR VIN WAS NOT INCLUDED IN THE RECALL. IF A HUNDRED PEOPLE ARE REPORTING THIS ISSUE WITH THEIR CAR (SAME MAKE, MODEL & YEAR) IT LEADS ME TO BELIEVE THERE WERE MORE CARS THAT SHOULD HAVE BEEN INCLUDED IN THE RECALL. UNFORTUNATELY, FORD HAS BEEN EXTREMELY UNHELPFUL. I CALLED THE CUSTOMER SERVICE LINE AND WHEN ASKING TO SPEAK WITH A SUPERVISOR TO CONTINUE THE CONVERSATION I WAS TOLD THERE WAS NO SUPERVISOR...WHICH IS CLEARLY UNTRUE. I WAS VERY DISAPPOINTED WITH FORD'S RESPONSE & THE LACK OF RESPONSIBILITY BEING TAKEN WHEN THIS CLEARLY IMPACTS MORE CARS. NOW, I'M STUCK PAYING THE BILL WHICH IS ABOUT $600. I DECIDED TO SUBMIT THIS COMPLAINT IN THE HOPES THAT ENOUGH PEOPLE COME FORWARD FOR AN INVESTIGATION TO BE LAUNCHED CONCERNING THE ISSUE.

DRIVER SIDE DOOR LOCKING SWITCH IS DEFECTIVE..WHEN DOORS ARE CLOSED THE SWITCH UNLOCKS ALL DOORS !!! WILL NOT STAY LOCKED.. *TT

THIS IS THE SECOND TIME I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR THIS ISSUE. THE VEHICLE IS STILL UNDER AN EXTENDED WARRANTY. THE ISSUE FIRST OCCURED JUNE 5. AS I WAS LEAVING WORK THE TRANSMISSION BEGAN SLIPPING/HESITATING FROM A STOP OR DURING ACCELERATION. THE VEHICLE WOULD JUMP/JERK WHEN PRESSING THE GAS PEDAL. WOULD NOT SWITCH TO A HIGHER GEAR. WHEN APPLYING BRAKES VEHICLE WOULD JUMP/JERK WHEN TRYING TO SHIFT. PERIODS WHEN THE VEHICLE WOULD GET TO SPEED THEN SLIP. THERE WAS NO PRIOR DAMAGE TO VEHICLE TO CAUSE THIS MALFUNCTION. I TOOK THE VEHICLE TO THE DEALERSHIP I PURCHASED IT, AND LEFT IT WITH THEM AFTER THE SERVICE AGENT WAS BARELY ABLE TO DRIVE AROUND THE BLOCK. AFTER 2 WEEKS OF CALLING THE DEALERSHIP TO CHECK THE STATUS OF THE VEHICLE, I WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT, AND RETURNED THE VEHICLE ON JUNE 19TH, AND HAS NOT DRIVEN THE SAME PRIOR TO THIS ISSUE. THIS MORNING, JULY 13TH, WHEN I PULLED OUT ONTO THE FRONTAGE ROAD THE VEHICLE WOULD NOT ACCELERATE TO SPEED AND HESITATED. I WAS ABLE TO GET OFF THE ROADWAY AND TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR THIS ISSUE.

TAKATA RECALL EVEN THOUGH VEHICLE IS IN PARK WARNING MESSAGE SAYING SHIFT TO PARK

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO SLOW DOWN OR STOP THE VEHICLE, A HISSING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS AND REQUIRED EXTRA FORCE TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOWN AND COUNTRY FORD OF NASHVILLE, 101 ANDERSON LANE, MADISON, TN) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

BRAKES DIFFICULT TO OPERATE, HEARD HISSING SOUND. FORD DEALER SAID IT WAS BAD BRAKE POWER BOOSTER. FORD HAS EXTENDED WARRANTY FOR SAME YEAR AND MODEL BUT NOT IF BUILT AFTER MARCH 2013. I CONTACTED FORD BUT THEY WILL NOT COVER THE COST, IT APPEARS MANY OTHERS HAVE SAME ISSUE, ITS NOT LOGICAL THEY WOULD NOT COVER REPLACEMENT FOR SAME YEAR MODEL AND SAME PART FAILURE. WITH EXTENDED WARRANTY THEY GIVE TO SOME IT SAYS 10 YEARS OR 150,000 MILES SO THEY KNOW THE PART SHOULD NOT FAIL AT 71,000 MILES FOR SUCH A CRITICAL SAFETY PART.

DRIVER DOOR WILL NOT LOCK. DOOR AD JAR MESSAGE ON DASH. WHEN YOU MANUALLY LOCK THE DOOR THEY IMMEDIATELY UNLOCK. CAN NOT KEEP DOORS LOCKED. TRIED LOCKING DOOR BEFORE STARTING ENGINE BUT DOORS UNLOCKS AS SOON AS CAR STARTS EVEN BEFORE CAR IS IN MOTION. THIS HAPPENS ALMOST ALL THE TIME THE CAR IS STARTED. I JUST DRIVE WITH THE ERROR OF N THE DASH BOARD "PUT CAR IN PARK" AND AN OCCASIONAL AUDIBLE SOUND.

DOOR AJAR ON DRIVERS SIDE PASSENGER DOOR. MECHANIC ADVISED SHOULD NOT BE AN ISSUE WITH A VEHICLE THIS AGE. I SEE ONLINE MANY CONSUMERS REPORTING THE SAME ISSUE. I FIND THIS VERY CONCERNING AS WE HAVE SMALL CHILDREN IN THE BACK SEAT, AGES 2 AND 4. EVEN OF IT'S A SENSOR ISSUE, IT EFFECTS THE ABILITY TO LOCK THE CAR, AND THE DOME LIGHT OVERHEAD TO STAY ON FOR SOME TIME. PLUS, WHAT IF FOR NOW IT'S A SENSOR BUT LATER THE LATCH DOESN'T WORK? HOW WOULD ANYONE KNOW THE DIFFERENCE IF THE LIGHT IS STILL PRESENT? THE LIGHT STAYS ON ALL THE TIME, WHETHER PARKED OR IN MOTION.

WITHOUT WARNING BRAKE PEDDLE WENT STRAIGHT TO FLOOR WHEN DEPRESSED TO SLOW DOWN. CAR HAD TO BE BUMPED ALONG CURB TO SLOW TO A STOP. CALLED TOW TRUCK TOOK TO FORD DEALERSHIP. SERVICE TECH CLAIMED THE PROBLEM WAS IN A MODULE CONTROLLED BY THE PCM. THIS NEEDED TO BE REPROGRAMED? THIS SHOULD NEVER HAPPEN. I HAVE NO GUARANTEE IT WONT HAPPEN AGAIN.

THE BREAK BOOSTER WAS JUST ON RECALL LAST YEAR AND WAS FIXED BY THE FORD DEALERSHIP. IT IS NOW MESSED UP AGAIN AND IS NO LONGER UNDER RECALL. THE PAINT ON THE BUMPER OF MY 2013 FORD EDGE THAT IS ALWAYS CARPORT KEPT IS PEELING.

TAKATA RECALL MY 2013 FORD EDGE HAS BEEN EXPERIENCING ISSUES WITH THE DOOR. IT CONSTANTLY TELLS ME MY DOOR IS OPEN WHEN IT IS IN FACT CLOSED. THE LIGHTS STAY ON AND IF I TRY TO DRIVE THE CAR IT GIVES ME A WARNING SAYING SHIFT TO PARK AND THAT THE DOOR IS OPEN. IT'S BEEN HAPPENING CONTINUSLY AND SOMETIMES THE DOOR WON'T LOCK AT ALL. IT NORMALLY HAPPENS WHEN I'M IN PARK BUT AS OF RECENTLY IT'S HAPPENED AS IM DROVING. I'M ALSO HAVING ISSUES WITH MY BRAKES HITTING THE FLOOR AND MY CAR EXCELLERATING INSTEAD OF SLOWING DOWN WHEN THE BRAKES ARE PRESSED...THIS NORMALLY HAPPENS ON A FREEWAY WHEN I'M DRIVING AT HIGH SPEEDS.

THE BRAKE BOOSTER HAS FAILED ON MY VEHICLE. I CONTACTED FORD. THEY ADVISED ME THEY ARE AWARE OF THE PROBLEM ON THIS MAKE AND MODEL, BUT MY VEHICLE ISN'T COVERED. I NEED TO KNOW WHY FORD REFUSES TO REPAIR THE BRAKES ON MY VEHICLE WHEN THEY KNOW THERE IS PROBLEM. FORD ISSUED A CUSTOMER SATISFACTION PROGRAM TO COVER CERTAIN VEHICLES. BUT REFUSE TO COVER OTHER VEHICLES OF THE SAME MAKE AND MODEL WITH THE EXACT SAME DEFECT. THE BRAKE BOOSTER HAS FAILED ON MY VEHICLE, MAKING UNSAFE TO DRIVE. FORD WILL NOT COVER THE REPAIR. THE VEHICLE HAS 48.000 MILES ON IT.

WHY DRIVING 40 MPH THE CAR ENGINE LIGHT FLASHED ON OIL PRESSURE LOW. THE ENGINE SHUT OFF AND THE STEERING LOCKED UP MAKING IT IN POSSIBLE TO GET THE CAR OFF THE ROAD. THIS IS EXTREMELY DANGEROUS. I HAD JUST DRIVEN ON 4 HWYS TO GET HOME 50 MINUTES. WHAT IF THIS HAPPENS WHY SOMEONE IS ON THE HIGHWAY.

THE " DOOR AJAR " SWITCH IN THE DRIVERS SIDE DOOR IS MALFUNCTIONING. I WAS TOLD THAT THIS IS A PROBLEM IN A LOT OF FORD EDGES. IT IS NOT EASY TO REPLACE AS THE DOOR HAS TO BE COMPLETELY TAKEN APART. COST ESTIMATE IS $400. TO REPLACE A $80 PART. BAD DESIGN. FORD SHOUL DO SOMETHING ABOUT THIS.

MY CAR KEEPS SAYING PASSENGER DOOR IS OPEN. BUT IT IS NOT OPEN.I AM AFRAID THIS WILL DRAIN MY BATTERY SO I DISCONNECT MY BATTERY WHEN AT WORK AND AT HOME.

TRAVELING ON SECONDARY ROAD AND EXPERIENCED SUDDEN POWER LOSS. "AWD OFF" MESSAGE APPEARED ON SCREEN, ALONG WITH WRENCH ICON. I MANAGED TO LIMP ONTO THE SHOULDER (THANK GOD I WAS NOT ON THE HIGHWAY). CAR WOULD NOT REV UP OR MOVE. I TURNED THE ENGINE OFF, AND RESTARTED IT. EVERYTHING SEEMED TO BE FINE AT THAT POINT, BUT I AM VERY AFRAID OF THIS HAPPENING DURING MY DAILY COMMUTE ON A BUSY HIGHWAY.

OUR DRIVERS DOOR LATCH INDICATES DOOR IS OPEN, HOWEVER, DOOR IS CLOSED. I SEE THAT THIS WAS CONSIDERED NOT TO BE A SAFETY ISSUE BY YOU, HOWEVER, AT NIGHT THE DOME LIGHTS DO NOT TURN OFF MAKING IT DIFFICULT TO SEE WHEN BACKING UP, ETC. THE DOOR THINKS IT IS OPEN AND MY GREATEST CONCERN IS THE AUTOMATIC LOCKING MECHANISM DOES NOT WORK ON OUR CAR, HAMPERING THE SAFETY OF MY GRANDCHILDREN RIDING IN THE BACK SEAT. PLEASE CLARIFY HOW THIS IS NOT CONSIDERED A SAFETY ISSUE. ARTICLE: THE INVESTIGATION OPENED LAST SEPTEMBER LOOKED INTO COMPLAINTS THAT THE DOOR AJAR WAS ALWAYS ILLUMINATED, MAKING IT HARD TO OCCUPANTS TO TELL IF THE DOORS WERE PROPERLY LATCHED. ACCORDING TO A INVESTIGATION SUMMARY, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IDENTIFIED 1,983 COMPLAINTS FOR 2011-13 MODEL YEAR EDGE VEHICLES.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. WHEN THE BRAKE PEDAL WAS DEPRESSED, AN ABNORMAL SOUND WAS HEARD. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000.

AS I WAS DRIVING DOWN THE STREET ON A NORMAL RIDE, ALL OF A SUDDEN I HEARD A LOUD EXPLOSION AND THEN GLASS SHATTERING. MY SUNROOF/MOONROOF HAD SHATTERED. ALL FOUR CORNERS ARE BUSTED OUT. THIS WAS OUT OF THE BLUE, NO OTHER ISSUES HAD OCCUR.

MY WIFE WAS OPERATING HER VEHICLE AND NEARLY HAD AN ACCIDENT ON 6/17/18 BEING. ONE BY SHE TOOK IT TO MIDIS MUFFLER AND BRAKE TO INVESTIGATE THE PROBLEM. THEY PERFORMED A CHECK AND ADVISED IT WAS THE BRAKE BOOSTER AND THERE WAS A RECALL,EXTENDED WARRANTY THROUGH THE FORD, WE IMMEDIATELY CONTACTED APPLE FORD IN LYNCHBURG VA , THEY DIDN'T EXPRESS AND CONCERN AND WE'RE HESITANT TO DO ANYTHING BECAUSE WE DIDN'T BUY THE VEHICLE THRU THEIR DEALERSHIP,AFTER GOING BACK AND FORTH AND GETTING NO WHERE WE HUNG UP. WE THEN CONTACTED BERGLUND BEDFORD, VA WE BOUGHT THE VEHICLE THERE AND THEY ALSO SERVICED IT FOR 5 YEARS, WE AGAIN. GOT EXTREMELY POOR CUSTOMER SERVICE, TH THEY WANTED TO CHARGE US TO DIAGNOSE THE PROBLEM ,WHICH WAS DONE FOR FREE AT THE OTHER SHOP , THEY EXPRESSED NO CONCERN ,GAVE US A SERVICE DATE ONE AND A HALF WEEKS OUT. WE SPOKE WITH THE MANAGER NAME BRIAN WHOM ALSO DIDN'T CARE AND SAID WE DRIVE IT AT OUR RISK. A MAIN ISSUE ALL THE YEARS THEY SERVICES IT THE PROBLEM WAS KNOWN AND THEY DID NOTHING, WE EVEN HAD THE BRAKES CHECKED AND SERVICED IN OCT 2017 . THEY CHOSE TO LET AN EXTREMELY DANGEROUS SITUATION OCCUR.

BRAKE BOOSTER FAILURE. 2013 FORD EDGE SPORT. I HEAR A HISSING COMING FROM MY BRAKE PEDAL WHEN IT IS DEPRESSED. ALSO THE PEDAL IS EITHER HARD TO DEPRESS AND/OR WILL FADE TO THE FLOOR. WHEN I NOTICED THE FAILURE I WAS TRAVELING IN CITY TRAFFIC. I NEARLY REAR ENDED A VEHICLE, TRYING TO GET MY VEHICLE TO STOP. I SAW THERE WAS A CUSTOMER SERVICE PROGRAM # 13N02 FOR 2010-2013 FORD EDGE'S. FOR SOME REASON MINE WAS NOT INCLUDED, BUT HAS FAILED THE EXACT SAME WAY. I AM RESPONSIBLE FOR THE COST OF THE REPAIR.

BRAKE BOOSTER FAILURE AT 88000 MILES. ABRUBT ONSET OF HARD BRAKE PEDAL WITH SLOW BRAKING RESPONSE. VERY HARD PRESSURE APPLICATION WOULD EVENTUALLY STOP CAR. APPARENT RECALL ON SAME PART BUT FORD IS NOT COVERING REPAIR COST.

I HAVE A 2013 FORD EDGE, BRAKES GO TO FLOOR BUT NOT ALL THE TIME. 1 ST TIME I HAD BOOSTER DONE UNDER RECALL DEC 2016 MILEAGE 59080, 2 ND OCT 2017 BRAKES DID IT AGAIN MILEAGE 66982, PUT ANOTHER BOOSTER IN UNDER RECALL. DEC 2017 MILEAGE 68078 HAPPEN AGAIN, THIS TIME THE DEALER CHECK OUT THE HOLD BRAKE SYSTEM (THE SLIDE, CALIBERS ETC.) EVERYTHING OK. JUNE 2018 HAPPEN AGAIN MILEAGE 71926 . I DID HAVE AN AUTO REPAIRMAN TRY AND IT WENT TO THE FLOOR ON HIM AS WELL. I SPOKE WITH FORD ABOUT IT FORD GAVE ME A CASE # CAS- 15014600 SAID I NEEDED A DEALER TO CHECK IT AGAIN. I WENT TO PRIME FORD IN AUBURN MA (THE SAME AS THE OTHER 3 TIMES), THEY CHECKED IT AND COULD NOT FIND AND THING WRONG, THEY ASKED ME TO LEAVE IT FOR A COUPLE OF DAYS WHICH I DID AND THEY STILL COULD NOT FIND A PROBLEM. I KNOW IT IS NOT THE MASTER BRAKE CYLINDER BECAUSE WHEN THEY CHANGED THE BOOSTER THEY WOULD HAVE NOTICE LEAKAGE. PRIME HAS GONE OVER THE WHOLE BRAKE SYSTEM MADE SURE EVERYTHING WORKS OK. MY PROBLEM IS YOU DON'T KNOW WHEN THIS WILL HAPPEN, I LOOKED ON CAR PROBLEM SITE AND SAW WHERE THE FORD EDGE HAS HAD OVER 300 BRAKE PROBLEMS AND SOME OF THE THOSE HAD THE SAME PROBLEM. BUT WHAT HAPPENS NOW IF YOU NEED TO STOP REAL QUICK AND IT HAPPENS? CAR WAS MOVING AROUND 30 - 35M/H WHEN YOU GO TO STOP.

TL* THE CONTACT OWNS A 2013 FORD EDGE. ONCE THE VEHICLE WAS STARTED, THE PASSENGER DOOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN (600 N COIT ST, FLORENCE, SC 29501, 888-293-4503) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WHILE DRIVING DOWN THE ROAD THE VEHICLE WILL EXHIBIT A FULL LOSS OF POWER. AFTER PULLING TO THE SIDE OF THE ROAD AND TURNING THE VEHICLE OFF AND TRYING TO RESTART IT WILL EXPERIENCE A LONG AND HARD START. THE VEHICLE WILL DO THIS WEATHER YOU ARE DRIVING 5MPH OR 70 MPH. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS WITH MY 3 CHILDREN IN THE CAR.

MY VEHICLE HAS THE EXACT SAME PROBLEM WITH EXTENDED WARRANTY FOR FORD BULLETIN 13N02 AND FORD WONT COVER COST OF REPAIR. BULLETIN STATES YEAR 2013 AND VEHICLES BUILT AT OAKVILLE PLANT IN CANADA. I FEEL MY SAFETY REPAIR SHOULD BE COVERED, YET I HAD TO PAY $480 OUT OF POCKET. FORD HAS NOT BEEN ABLE TO TELL ME WHY IT NOT BEING COVERED

I WAS TRAVELING ON HWY 441 UP A STEEP HILL AND TRIED TO PASS A TRUCK.THE CAR COMPLETELY LOST POWER. I WAS NEARLY REAR ENDED BY ANOTHER CAR. ON JUNE 7, 2018 BETWEEN ENTERPRISE, AL. AND MONTGOMERY AL. I WAS ATTEMPTING TO LEGALLY PASS ANOTHER CAR AND THE CAR AGAIN COMPLETELY LOST POWER ALMOT CAUSING A FRONT END COLLISION WITH ANOTHER CAR AT 65 MILES AN HOUR. SOMEONE IS GOING TO GET KILLED IF FORD DOES NOT FIX MY CAR. I HOPE IT IS NOT YOUR FAMILY.

WHILE IT STARTS INTERMITTENTLY, THE 'DOOR AJAR' LIGHT IS COMING ON ' AND STAYING ON EVEN WHEN THE DOOR IS CERTAINLY CLOSED. OVER TIME THERE IS NO AMOUNT OF DOOR SLAMMING THAT CAN GET THAT WARNING LIGHT TO SHUT OFF. IT'S MOST LIKELY AN ELECTRICAL ISSUE RELATED TO THE SWITCH INSIDE THE LATCH MECHANISM. WHILE THE DOOR WILL MECHANICALLY LATCH, ISSUES WITH THE SWITCH MAKE THE DOOR APPEAR TO BE OPEN TO THE CAR'S ELECTRONIC CONTROL UNIT (ECU). IT DOESN'T MATTER IF THE VEHICLE IS IN PARK, DRIVE, NEUTRAL, REVERSE. THE LIGHT STILL REMAINS ON WHEN ATTEMPTING TO CLOSE THE DOOR. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS.

THE DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR WILL NOT GO OFF WHEN SHUTTING THE DOOR. IT HAS BEEN DOING THIS FOR A MONTH NOW. IT POSES A SAFETY RISK TO CHILDREN IN THE BACK SEAT WHO MAY OPEN A UNLOCKED DOOR NOW BECAUSE OF THIS SENSOR FAILING TO OPERATE BECAUSE OF FORDS HORRIBLE ENGINEERING

BACKED OUT OF DRIVEWAY AND HAD TO PUMP/FLOOR BRAKES TO GET STOPPED! ON MAIN STREET IN FRONT OF A SCHOOL! NEW BRAKES HAD BEEN PUT ON A COUPLE MONTHS PRIOR. HAD THEM CHECKED BY MECHANIC THAT PUT THEM ON.

TAKATA RECALL

FRONT DRIVER DOOR CLOSED SENSOR INTERMITTENTLY NOT WORKING AND BECOMING MORE FREQUENT. WHILE DRIVING IT SAYS THE DOOR IS OPEN

DRIVER DOOR AJAR WARNING EVEN THOUGH DOOR IS CLOSED. OCCURS WHILE STATIONARY AND WHILE IN MOTION. PREVENTS DRIVERS DOOR FROM BEING LOCKED WHILE THE VEHICLE IS IN MOTION PRESENTING A SAFETY HAZARD TO THE DRIVER.

THE SENSOR ON THE BACK DRIVER'S SIDE DOOR IS MAKING IT APPEAR THE DOOR IS AJAR WHEN IT IS NOT. THIS CAUSES THE DOME LIGHT TO STAY ON AND IS AFFECTING THE ALARM ON THE CAR.

THE DRIVER'S SIDE DOOR WILL CLOSE, BUT THINKS IT IS NOT CLOSED - SO THE INTERIOR AND EXTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK. DRIVING AROUND IN MEMPHIS, TN WITH YOUR DOORS UNLOCKED IS A HUGE SAFETY HAZARD - AM IN GRAVE DANGER OF BEING CARJACKED AT A STOP LIGHT. IT WILL NOT CLOSE TO LOCK IT AT WORK OR IN MY DRIVEWAY - AND RUNS DOWN THE BATTERY. OPENING AND CLOSING IT SOMETIMES 50 TIMES (USUALLY WITHOUT SUCCESS) IS ANNOYING AND PAINFUL. I KNOW MY NEIGHBORS HATE ME MAKING SO MUCH NOISE TRYING TO CLOSE MY DOOR (THAT SEEMS TO REALLY BE CLOSED, BUT SOME SENSOR DOESN'T THINK SO). THERE ARE TONS OF COMMENTS ACROSS THE INTERNET WITH THIS PROBLEM. WHY HAS IT NOT BEEN RECALLED? AND IF IT REALLY ISN'T CLOSING, THEN WE HAVE A WHOLE NEW ISSUE!

DRIVER DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS COMPLETELY CLOSED

DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE DEFINITELY SHUT TIGHT. SOMETIMES THE DOOR LOCKS WILL NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT IN DRIVE. SOMETIMES THE DOME LIGHTS STAY ON WHICH CAN BE A PROBLEM AT NIGHT.

DOOR AJAR LIGHT STAYS ON ALL THE TIME.

THE POWER BRAKE BOOSTER HAS FAILED AT 69000 MILES. THIS FAILURE IS CONSISTENT WITH FAILURES FORD HAS FIXED ON THE FORD EDGE MANUFACTURED PRIOR TO MARCH 28, 2013. MY CAR WAS MANUFACTURED IN MAY OF 2013. I DO NOT FEEL THAT FORD RESOLVED THE ISSUE WITH THE BRAKE BOOSTER FAILURE. THIS CREATES A DANGEROUS DRIVING CONDITION WITH THE LARGE AMOUNT OF PRESSURE REQUIRED TO STOP THE CAR. IN SEVERAL CASES, I WAS UNABLE TO STOP THE CARE SAFELY. FORD ISSUED A SERVICE NOTIFICATION FOR THE VEHICLES MANUFACTURES PRIOR TO MARCH 28, 2013, - 13N02. I FEEL THAT THE ISSUE WAS NOT ADDRESSED AND CONTINUES PAST THAT DATE.

THE DRIVER'S SIDE DOOR AJAR SWITCH ON MY 2013 FORD EDGE IS MALFUNCTIONING. THE SENSOR BELIEVES THE DOOR IS OPEN EVEN WHEN IT CLOSED, AND IT DOES NOT ALLOW THE DOORS TO BE LOCKED WHILE THE VEHICLE IS IN MOTION. I HAVE CHILDREN AND THIS IS OBVIOUSLY A SAFETY CONCERN. THE MALFUNCTIONING SENSOR ALSO KEEPS THE DOME LIGHTS ON CONSTANTLY DRAINING THE BATTERY AND WILL LIKELY LEAVE US STRANDED WITH A DEAD BATTERY. MULTIPLE SAFETY CONCERNS HERE.

WHEN COMING TO A STOP LIGHT MY BREAKS BECAME SPONGY AND HISSING WHEN PRESSED AND IS HARD TO PUSH DOWN AS IF I HAD NO BREAKS AT ALL AND AIR WAS COMING OUT OF THEM. I WAS NOT PREPARED FOR THIS. I HAD MY KIDS IN THE CAR BUT LUCKILY I WAS GOING THE SPEED LIMIT AND WAS AWAY FROM ANY OTHER CARS. MY KIDS WERE IN THE CAR WITH ME SO IT ADDED A LITTLE ANXIETY FOR ME. THIS HAPPENS NOW ALL THE TIME. I CALLED THE FORD DEALERSHIP THEY SAID IT SOUNDED LIKE THE BREAK BOOSTER THEY ASKED FOR MY VIN SINCE THE 2013'S HAVE BEEN RECALLED. HE CHECKED IT AND SAID YES YOURS WAS RECALLED SO WE MADE THE APPOINTMENT. I DROPPED IT OFF THEN AN HOUR LATER THEY CALLED ME BACK AND SAID I AM SORRY BUT THEY HAVE NOT RECALLED THE FORD EDGE WITH MY VIN AS OF YET JUST THE VINS BEFORE MINE AND I WOULD HAVE TO PAY TO HAVE IT FIXED AND TO COME PICK IT UP WHICH I DID SINCE THAT DIDN'T SEEM OK TO ME? HOW DOES THAT HAPPEN ITS THE SAME PROBLEM. THIS IS UNSAFE AND DEFINITELY A BIG PROBLEM THE FORD DEALERSHIPS ARE SEEING. THE FORD MANUFACTURE KNOWS OF THIS ISSUE SO I AM NOT SURE WHY THEY ARE NOT TAKING OWNERSHIP AND FIXING ALL THE CARS.

DOOR LATCH CLOSED SENSOR NOT WORKING. WELL DOCUMENTED ISSUE AMONGST THOUSANDS OF FORD OWNERS. DOOR EITHER WILL NOT REGISTER AS CLOSED, OR WILL APPEAR TO HAVE COME OPEN WHILE DRIVING, CAUSING INTERIOR LIGHTS TO COME ON AT NIGHT, DOORS NOT TO LOCK PROPERLY, BATTERY TO DRAIN OVER NIGHT, ETC. THIS ISSUE WAS A RECALL FOR FORD SEVERAL YEARS BACK ON DIFFERENT MODELS BUT THEY ARE NOT BEING RECALLED ANYMORE AND THIS NEEDS TO BE CHANGED, IT IS A MAJOR CONCERN. FOR ME IT HAS BEEN ONGOING FOR SEVERAL MONTHS, STEADILY GETTING WORSE.