Page 18 of 49 · complaints 851–900 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Service Brakes
Filed May 31, 201972,000 milesGA

BRAKES WERE NOT WORKING EFFECTIVELY - SPONGY FEELING AND BRAKE FLUID WAS LOW. TOOK INTO THE SHOP AND IT WAS DIAGNOSED WITH A POWER BRAKE BOOSTER FAILURE. DID SOME RESEARCH AND THIS PART IS A KNOWN ISSUE FOR THE MODEL AND YEAR OF MY CAR BUT NOT FOR MY VIN. TECHNICIAN WAS RELUCTANT TO LET ME DRIVE OFF THE LOT AS THIS IS VERY DANGEROUS. NOT SURE WHY FORD HAS ONLY CHOSEN TO REPLACE SOME OF THESE PARTS THAT IT KNOWS ARE FAULTY. MILEAGE IS 72K.

Unknown or Other
Filed May 28, 201959,900 milesMI

DRIVER SIDE DOOR AJAR WARNING WHEN DOOR IS NOT AJAR. PROBLEM STARTED APPROX MID MAY 2019, MILEAGE UNDER 60,000 MILES.

Structure › Body
Filed May 27, 201989,000 milesNC

"TAKATA RECALL" THE WARNING LIGHT THAT L PASSENGER DOOR IS AJAR STAYS ON -- EVEN WHEN DOOR IS CLOSED. THIS APPARENTLY DRAINED THE BATTERY; HAD TO JUMP THE CAR TO GET IT STARTED. THE DOME LIGHT STAYS ON. THIS HAS ESPECIALLY BEEN A PROBLEM FOR THE PAST SEVERAL WEEKS. THIS OCCURS WHETHER THE CAR IS STATIONARY OR IN MOTION.

Power Train
Filed May 23, 201953,129 milesNC

2013 EDGE WITH 53,000 MILES - 3-4 MONTHS OUT OF THE POWER TRAIN WARRANTY. EXPERIENCED INTERMITTENT NOISES WHEN VEHICLE IS COLD (I.E. GRINDING NOISE, ENGINE RUNNING IRREGULAR, AND FAINT HUMMING AT ENGINE/TRANSMISSION). THIS ONLY HAPPENED APPROXIMATELY 3-4 TIMES TOTAL WITH MANY DAYS IN BETWEEN WHILE THE VEHICLE IS MOVING. VERY SLIGHT AT FIRST AND PROGRESSED AND BECAME LITTLE MORE PRONOUNCED. WHEN I WOULD STOP, THE ENGINE WAS CALM AND STILL. I WOULD WONDER IF IT WAS EVEN STILL RUNNING. IT TOOK THE DEALERSHIP OVER A WEEK TO DIAGNOSE BECAUSE IT WAS INTERMITTENT AND THE MECHANIC HAD TO CONTINUE TO DRIVE IT BEFORE IT HAPPENED AGAIN. FINALLY, FORMALLY DIAGNOSED 5/22/19 AS A FAILED PTU. NO FLUID LEAKS AND ALL SEALS INTACT. VERY LITTLE PRICE BREAK ON LABOR AND/OR PARTS. THE DEALERSHIP REFERS YOU TO CORPORATE FORD FOR ANY PART AND/OR WARRANTY COMPLAINTS. SINCE THERE WAS NO CORE CHARGE, I DID REQUEST THAT THE FAILED PART BE RETURNED AFTER REPLACEMENT. WITHOUT INTERVENTION TO FORCE FORD TO ACKNOWLEDGE THAT THERE IS PROBLEM, THIS PART WILL CONTINUE TO BE PRODUCED AND INSTALLED ON VEHICLES. LASTLY, WITH THE FOREKNOWLEDGE MENTIONED ABOVE ABOUT THIS VEHICLES' PTU ISSUES. I WOULD CERTAINLY HESITATE TO BUY ANY FORD EDGE OR FLEX BECAUSE OF THIS SUBSTANDARD PART THAT SHOULD BE RECALLED FOR CONSUMER SAFETY REASONS. KEEP IN MIND THAT THE FIX IS ONLY TO PUT THIS SAME POORLY DESIGNED REPLACEMENT PART BACK ON THE VEHICLE - ONLY TO WAIT FOR IT TO POSSIBLY FAIL AGAIN.

Service Brakes
Filed May 20, 201976,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT WAS STIFF AND THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, WHILE THE VEHICLE WAS ON AN INCLINE, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE ROLLED. THERE WAS ALSO AN ABNORMAL HISSING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, (888) 485-3971) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 21714536. THE VEHICLE WAS NOT COVERED UNDER CUSTOMER SATISFACTION PROGRAM NUMBER: 13N02. THE FAILURE MILEAGE WAS 76,000.

Fuel/Propulsion System
Filed May 20, 201991,000 milesCA

CHECK ENGINE LIGHT CAME ON. TOOK IT TO VEHICLE SERVICE STATION AND CODE P0299 CAME UP. THAT IS THE CODE TO REPLACE TURBOCHARGER ASSEMBLY. THE VEHICLE IS ONLY 6 YEARS OLD AND UNDER 100K MILES. THIS ISSUE SHOULD NOT BE COMING UP ON A VEHICLE THAT IS NOT THAT OLD

Fuel/Propulsion System
Filed May 20, 201949,000 milesGA

DRIVING 45 MPH WHEN THE ENGINE LOST POWER AND A WRENCH ICON LIGHT CAME ON. ENGINE WAS IDLING ROUGHLY AND ACCELERATOR WOULD NOT WORK. VEHICLE WAS TOWED TO A DEALER AND SERVICE DEPARTMENT COULD FIND NO TROUBLE CODES AND COULD NOT REPLICATE THE PROBLEM. THE NEXT DAY THIS SAME ISSUE HAPPENED AGAIN AT AROUND 45 MPH ON A HIGHWAY.

Service Brakes
Filed May 15, 201955,000 milesAL

VEHICLE HAS BEEN IN FOR BRAKE REPAIR NUMEROUS TIMES. LAST WAS MASTER CYLINDER. MOST RECENT IS BRAKES GOING TO FLOOR WITH AIR SOUND COMING FROM INSIDE. LOCAL DEALER IS ALWAYS BOOKED 2 WEEKS. I DO HAVE EXTENDED WARRANTY & HAVE SPENT A FORTUNE ON DEDUCTIBLES FOR BRAKE ISSUES. I TRAVEL FOR WORK IN ALL TYPES OF MOUNTAINOUS CONDITIONS. AFTER READING THERE ARE 144 COMPLAINTS ON 2013 MODEL THIS IS DEFINITELY A DANGEROUS ISSUE. NEEDS RECALL.

Service Brakes
Filed May 15, 2019119,000 milesIN

2013 FORD EDGE BRAKE BOOSTER ISSUE. MILEAGE 119,000. STARTING HEARING A HISSING SOUND COMING FROM THE BRAKE PEDAL AND THE BRAKES BECAME VERY RESISTANT. AFTER HAVING IT LOOKED AT, IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS BAD AND THAT THIS WAS A KNOWN PROBLEM WITH THIS YEAR VEHICLE. AFTER CHECKING FURTHER I DISCOVERED THERE WAS A RECALL FOR MY MAKE/MODEL/YEAR VEHICLE BUT THAT ONLY CARS MADE AT CERTAIN ASSEMBLY PLANTS WERE INCLUDED IN THIS RECALL AND MY CAR WASN'T ONE OF THEM. I CALLED FORD CUSTOMER CARE WHO CREATED A CASE # FOR ME AND SET ME UP WITH THE SERVICE MANAGER AT MY DEALERSHIP TO FURTHER INVESTIGATE THIS ISSUE. THE DEALERSHIP DETERMINED THE ISSUE WITH MY CAR WAS IDENTICAL AS THOSE THAT WERE PREVIOUSLY RECALLED AND SUBMITTED THIS CLAIM BACK TO FORD CUSTOMER CARE AS BEING A VALID ISSUE TO BE REPAIRED. FORD CUSTOMER CARE SENT A RESPONSE BACK TO THE DEALERSHIP STATING THAT SINCE MY VEHICLE WASN'T INCLUDED IN THE RECALL THEY WOULD NOT BE ABLE TO OFFER ANY HELP THROUGH FORD LOYALTY OR FORD ASSISTANCE ON MY REPAIRS. THE DEALERSHIP HAD TOLD ME THAT FORD HAD IN THE PAST AGREED TO PAY SOME THAT WEREN'T ON THE RECALL LIST BUT DENIED OTHERS AND THEY WEREN'T SURE WHY. THAT IS REALLY UPSETTING....WHO DETERMINES WHO THEY SAY YES TO AND WHO THEY TURN AWAY? WHY EVEN ASSIGN A CASE # AND SET YOU UP WITH A DEALERSHIP FOR REPAIR IF THEY ARE KNOWINGLY GOING TO DENY YOU? MY FAMILY IS A HUGE FORD FAMILY. THAT IS THE ONLY TYPE OF VEHICLE WE EVER PURCHASE. WE'VE SHOWN DECADES OF CUSTOMER LO

Power Train
Filed May 14, 201949,250 milesMD

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEARS FAILED TO PROPERLY SHIFT AND THERE WAS A REDUCTION OF SPEED. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER, SHUT THE VEHICLE OFF AND BACK ON TO GET THE GEAR TO SHIFT INTO PARK. THE DEALER (BELK FORD IN BALTIMORE MD 410-766-3600) HAD BEEN NOTIFIED OF THE FAILURE SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE TORQUE SHAFT BOOS FAILED AND THAT THE TRANSMISSION FLUID WAS A QUART LOW AND BLACK. THE DEALER LATER INDICATED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) WHICH WAS FOR THE 2014 MODEL. THE MANUFACTURER ISSUED 10 POWER TRAIN TSB BUT WITH NO RECALL CAMPAIGN, NO WARRANTY COVERAGE THEY EXPECTED THE OWNER TO HAVE THE DEALER REPLACE THE TRANSMISSION ASSEMBLY THE APPROXIMATE FAILURE MILEAGE WAS 49,250.

Service Brakes
Filed May 13, 2019PR

THE "SERVICE ADVANCE TRACK" WARNING LIGHT CAME ON DISPLAY. FORD DEALERSHIP DIAGNOSED THAT THE ABS MODULE HAD TO BE REPLACED AND REPROGRAMMED. THEY SAID THE VEHICLE IS DANGEROUS TO DRIVE UNTIL SERVICED. THE DEALERSHIP SAID THE REPLACEMENT PART WAS NOT AVAILABLE AND WOULD TAKE MONTHS TO ARRIVE. THEY SAID SEVERAL OTHER VEHICLES (IN THAT AND IN OTHER DEALERSHIPS) WERE AWAITING FOR THE SAME ABS MODULE REPLACEMENT.

Service Brakes
Filed May 11, 201998,562 milesMS

DEFECTIVE BRAKE BOOSTER RECALL. BRAKE PETAL STARTED GOING TO THE FLOOR MAKING IT HARD TO STOP

Power Train
Filed May 10, 2019MI

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS A CONSTANT FAILURE WITH THE TRANSMISSION GEAR SLIPPING OUT OF DRIVE. THE CONTACT WAS UNCERTAIN IF THE FAILURE MAY PROGRESS TO THE OTHER GEARS RENDERING THE RISK OF A POTENTIAL CATASTROPHIC CRASH. THE PROBLEM WAS GETTING WORSE TO THE POINT THAT THERE WAS A REDUCTION IN SPEED WHEN NEEDING TO PICK UP SPEED DUE TO A DELAY IN THE GEARS CHANGING OVER. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT REPAIR FACILITY INDEPENDENT CERTIFIED MECHANICS FOR A TECHNICAL DIAGNOSIS AS TRANSMISSION SPECIALISTS. THE DEALER BORGMAN FORD (3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) FOR THIS YEAR MODEL VEHICLE. THE DEALER WAS NOT AUTHORIZED TO DIAGNOSE THE VEHICLE YET UNTIL FURTHER GUIDANCE WAS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed May 7, 201967,000 milesTN

THE BRAKES STARTED TO BECOME HARDER TO APPLY. AN AIR HISSING SOUND CAME FROM THE BRAKE PEDAL. THE CAR WOULD INTERMITTENTLY BE IMPOSSIBLE TO BRAKE, BUT ALL OTHER BRAKE PARTS ARE INTACT (ACCORDING TO MECHANIC). THE VEHICLE IS IN MOTION WHEN THE BRAKING PROBLEM WAS NOTICED. THE AIR HISSING SOUND CAN BE HEARD WHEN IN PARK AND THE BRAKES ARE APPLIED AS WELL. THERE IS AN ACKNOWLEDGED PROBLEM WITH THIS PART IN A POSTED EXTENDED WARRANTY, BUT THE TERMS OF THAT DO NOT APPLY TO MY SPECIFIC VEHICLE. I AM SHOWING THE EXACT SAME SYMPTOMS AND I WAS ALMOST IN 2 DIFFERENT WRECKS WHEN MY CAR WOULDN'T STOP - AND IT WILL COST $1000 TO FIX! IT SEEMS IF THE PROBLEM IS ACKNOWLEDGED IN OTHERS OF THE SAME VEHICLE, IT SHOULD BE ADDRESSED IN ALL OF THE SAME. THIS IS A HUGE SAFETY HAZARD.

Service Brakes
Filed May 3, 201981,800 milesIN

DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HOUR, BRAKE PEDAL CAME BACK TO NORMAL. THIS IS SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS IN JANUARY, SECOND TIME MAY. LOCAL FORD DEALER CAN NOT FIND ANY FAULTS OR PROBLEM.

Service Brakes
Filed May 2, 2019117,000 milesNY

BRAKE BOOSTER FAILED CAUSING SERIOUS DECLINE IN BRAKING DISTANCE TO A POINT WHERE I FELT THE CAR WAS UNSAFE TO DRIVE. I ALMOST GOT IN AN ACCIDENT BECAUSE OF THIS. IN MY OPINION THIS IS A PART THAT SHOULD NEVER FAIL. VEHICLE WAS IN MOTION AND ALMOST REAR ENDED SOMEONE BECAUSE OF THE BRAKING DISTANCE WAS INCREASED BY A LARGE AMOUNT.

Structure › Body
Filed Apr 30, 201940,000 milesNC

DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT ALWAYS GOES OFF EVEN AFTER SLAMMING THE DOOR SHUT. I HAVE HAD THIS FIXED BY A DEALERSHIP TWICE AND IT STILL DOESNT WORK AND THE DOORS WONT LOCK AND THE BATTERY DIES. THIS HAPPENS WHEN SHUTTING THE DOOR WHEN STATIINARY.

Service Brakes
Filed Apr 26, 201975,000 milesAR

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. NO RHYME OR REASON EXCEPT EACH OF THE HANDFUL OF TIMES IT'S DONE THIS (SEVERAL RANDOM WEEKS APART)I SEEM TO ALWAYS BE LUCKY ENOUGH TO BE GOING A LOW SPEED (LESS THAN 40 MPH) VERY SCARY FEELING WHEN ONE DOESN'T STOP AS EXPECTED. EACH TIME HAD OCCURRED WHEN ATTEMPTING A COMPLETE STOP ON CITY STREET.

Service Brakes
Filed Apr 26, 201980,000 milesFL

WHILE DRIVING MY FORD EDGE I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE.. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.WE JUST COMPLETED A 1000 MILE TRIP AND NOW FACE A HUGE REPAIR BILL FOR A KNOWN DEFECTIVE FORD PART PLUS LOSS OF VEHICLE.

Service Brakes
Filed Apr 25, 201995,000 milesTN

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKES WERE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. IN AUGUST OF 2018, THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 37343, (423) 875-2023) WHERE THEY REPAIRED THE BRAKE BOOSTER. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR THE RECENT FAILURE AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL BRAKING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Service Brakes
Filed Apr 18, 2019LA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HEARD AN ABNORMAL, INTERMITTENT NOISE WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN EXTENDED WARRANTY COVERAGE NUMBER: 13N02 (BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX). VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) INDICATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Apr 15, 201928,000 milesNV

THE DRIVER DOOR SHOWS DOOR IS AJAR EVEN THOUGH DOOR IS CLOSED CAUSING DOORS NOT TO LOCK AND KEEPS INTERIOR LIGHTS ON WHEN CAR IS DRIVING MODE WHICH IS A HAZARD AT NIGHT AND DRAINS BATTERY WHEN CAR IS OFF.

Service Brakes
Filed Apr 12, 201976,700 milesOH

WHILE DRIVING MY FORD EDGE, I BEGAN HEARING A HISSING NOISE INSIDE THE CABIN AS I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE AND I NEARLY SLAMMED INTO THE VEHICLE IN FRONT OF ME WHEN TRYING TO STOP. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I FIRST CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.

Unknown or Other
Filed Apr 11, 2019MI

DOOR LATCH SENSORS, DOOR AJAR WHEN DOOR IS CLOSED AND FULLY LATCHED. DOOR WILL NOT LOCK WHEN YOU START DRIVING AND WHEN YOU DO START DRIVING WHILE THE DOOR AJAR IS ON IT KEEPS TELLING YOU TO SHIFT INTO PARK. YOU ALSO CAN'T LOCK THE CAR WITH KEYLESS ENTRY BECAUSE IT SAYS DOOR AJAR.

Power Train
Filed Apr 11, 2019MA

WHEN THE CAR IS RUNNING AND IN PARK THERE IS AN ERROR ON THE DASH SERVICE ADVANCETRAC. ALSO ON SEVERAL OCCASIONS THE ENGINE INCREASES RPM AND THE CAR HAS ACTUALLY ROLLED SEVERAL FEET WHEN THIS HAPPENS.

Service Brakes
Filed Apr 6, 201958,350 milesWV

I HAVE ATTACHED A .PDF FILE CONTAINING A LETTER WRITTEN TO FORD MOTOR COMPANY REFERENCING THIS COMPLAINT.

Service Brakes
Filed Apr 3, 201985,000 milesFL

THE BRAKES BECOME VERY SOFT AND GO ALL THE WAY TO THE FLOOR. THEY WILL WORK BUT IN A VERY DELAYED FASHION. I'VE BEEN TO TWO DIFFERENT DEALERS AND ONE SAID RUST/DUST IN THEM AND THE OTHER ONE SAID NOTHING IS WRONG AFTER I EVEN PURCHASED NEW BRAKES. 3 FORD EDGE VEHICLES IN MY FAMILY AND ALL THREE ARE EXPERIENCING THE SAME U KNOWN SAFETY ISSUE

Electronic Stability Control (esc)
Filed Apr 1, 201965,010 milesNY

THE ELECTRIC COMPONENTS IN MY FORD EDGE IS A MAJOR SAFETY HARAZD WITH LOCKING THE SUV REAR DOORS BOTH LEFT AND RIGHT OF MY SUV.VERY VERY CONCERN WITH THE SAFETY ASPECTS AS I AM A PARENT OF 2 KIDS AGE BETWEEN 10-12 YEARS OLD ...I NEED REASSURANCE THAT FORD WILL RECALL MY 2013 FORD EDGE SE SUV BEFORE THERE'S A VERY VERY SERIOUS SITUATION .PLEASE HELP ME TO HELP MY FAMILY SAFETY...THANK YOU

Seats
Filed Mar 26, 201986,000 milesNY

WHILE BRAKING THE DRIVER'S SEAT ROCKS BACK AND FORTH.

Structure › Body
Filed Mar 25, 201940,000 milesNJ

DOOR AJAR INDICATED WHEN DOOR IS SHUT. DOME LIGHT STAYS ON, BATTERY DIES, DOOR WILL NOT LOCK PROPERLY.

Unknown or Other
Filed Mar 22, 201944,430 milesCA

DRIVING DOWN THE 78 FREEWAY IN MY 2013 FORD EDGE SPORT WHEN MY GLASS PANORAMIC ROOFTOP VIOLENTLY EXPLODED SOUNDING LIKE A GUN GOING OFF IN MY CAR. LUCKILY WHEN I SWERVED IN FRIGHT NO ONE WAS NEXT TO ME SO NO ONE GOT HURT INCLUDING ME BUT IT WAS VERY SCARY.THIS HAPPENED ON MARCH 21 2019. IT IS A VERY EXPENSIVE FIX FOR SOMETHING THAT SHOULD NOT HAPPEN AND NOT UNDER WARRANTY. I TOOK IT TO THE DEALERSHIP THE SAME DAY AND THEY WANTED ME TO GO THROUGH INSURANCE TO HAVE FIX. I AM SCARED IT WILL HAPPEN AGAIN.

Electrical System
Filed Mar 20, 201959,378 milesTX

THE DRIVERS DOOR DOOR AJAR SENSOR DOES NOT REGISTER WHEN THE DOOR IS CLOSED. THIS LEADS TO THE DOOR AJAR LIGHT REMAINING ON DURING TRAVEL, THE INTERIOR LIGHTS REMAINING ON DURING TRAVEL, DOORS WILL FAIL TO LOCK DURING TRAVEL, AND AN AUDIBLE ALARM EACH TIME YOU STOP THE VEHICLE FOR A STOP SIGN OR STOP LIGHT.

Electrical System
Filed Mar 20, 201940,000 milesWI

VEHICLE IMPROPERLY SIGNALS DRIVER'S REAR DOOR AJAR. SEEMS TO BE A PROBLEM WITH A SENSOR IN THE DOOR LATCH.

Latches/Locks/Linkages
Filed Mar 19, 2019115,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Service Brakes
Filed Mar 19, 2019101,000 milesTX

I HAVE LOST MY BRAKES WHERE THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR TWICE WHILE DRIVING ON A HIGHWAY

Unknown or Other
Filed Mar 17, 2019350,000 milesMO

2 PROBLEMS. ONE THE DOOR SAYS IT'S NOT CLOSED SO IT WON'T LOCK. THERE FORE IT WON'T LOCK ANY OF THE DOORS. MEANING I CAN'T KEEP PEOPLE FROM GETTING INTO MY CAR. IN MY CITY THAT'S A SAFETY ISSUE. PEOPLE ARE ALWAYS TRYING TO JUMP IN AND TAKE PEOPLE'S CARS. WE FIXED IT ONCE UNDER WARRANTY BUT IT WENT OUT AGAIN AFTER WARRANTY. SECOND ISSUE IS ENGINE LIGHT COMES ON. IT WILL BE THE DOOR THE THE DOOR WILL SAY IT'S CLOSED NEXT THE ENGINE LIGHT WILL COME ON BUT NOTHING IS WRONG. WE'VE HAD IT FIXED AND LOOKED AT.

Electrical System
Filed Mar 17, 2019WA

FRONT PASSENGER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN. WHEN I AM DRIVING INTERIOR LIGHTS ON IT'S REALLY HARD TO DRIVE IN THE EVENING/NIGHT TIME. MY MECHANIC CHECKED THE DOOR AND SAID IT'S ELECTRICAL ISSUE NOT MECHANICAL. FIRST IT HAPPENED WHEN I WAS DRIVING THE LIGHTS TURNED ON AND ON THE DASHBOARD WAS SIGH PASSENGER DOOR AJAR. ALL THE DOORS WERE DEFINITELY CLOSED. I DIDN'T GET RECALL WHEN SHOULD'VE CAUSE THIS'S SAFETY HAZARD DRIVING WITH INTERIOR LIGHT ON IN NIGHT TIME.

Fuel/Propulsion System
Filed Mar 12, 201978 milesWV

ENGINE LIGHT COMES ON. HAD IT HOOKED UP TO THE MACHINE AND IT IS SAYING GAS CAP. IT DOES NOT HAVE A GAS CAP

Electrical System
Filed Mar 8, 2019300 milesAZ

THE CAR DOES NOT DETECT THE PARKING SHIFT

Air Bags
Filed Mar 7, 201966,000 milesSD

THE DASH AREA WHERE THE PASSENGER AIR BAG IS LOCATED HAS BEGUN TO CRACK. THE ENTIRE RIGHT SIDE OF THE AIR BAG SQUARE HAS SEPARATED. ALSO, WHEN STOPPING THE VEHICLE AT A STOP LIGHT, IN TRAFFIC, ETC., THERE IS A STRONG ODOR OF GASOLINE, ESPECIALLY IF THE FUEL TANK IS LESS THAN FULL.

Fuel/Propulsion System
Filed Mar 6, 2019CA

FUEL IS LEAKING WHEN PUMPING GAS AND SMELL OF GAS IN THE CABIN?

Structure › Body
Filed Feb 27, 201956,500 milesAZ

FRONT DRIVER DOOR AJAR SIGNAL. WHEN STARTING THE CAR, THE DRIVER DOOR AJAR SIGNAL APPEARS WHEN DOOR IS CLOSED. ENGINE ON SIGNAL APPEARS, INTERIOR LIGHTS REMAIN ON, SHIFT INTO PARK SIGNAL APPEARS. DOOR LOCKS DO NOT ENGAGE WHILE VEHICLE IS DRIVEN. SAFETY IS COMPROMISED WITH UNLOCKED DOORS WHILE DRIVING. CLEANING OF CONTACTS DOES NOT ALLEVIATE PROBLEM. FORD MOTOR COMPANY SHOULD RECALL OR REPAIR VEHICLES REGARDLESS OF WARRANTY.

Power Train
Filed Feb 26, 201958,240 milesGA

PTU WENT OUT WITH LESS THAN 59,000 MILES. VEHICLE STARTED MAKING HUMMING NOISE UPON ACCELERATION, THEN SMELL OF BURNING OIL/FLUID AT STOP LIGHTS. AFTER ABOUT 2 WEEKS IT STARTING MAKING A REALLY LOUD CLANKING NOISE THAT SOUNDED LIKE THE WHOLE POWERTRAIN WAS GOING TO FALL OUT. ALSO, COULD FEEL IT IN THE STEERING WHEEL WHEN IT GOT TO THAT POINT.

Seats
Filed Feb 24, 201975,000 milesPA

DRIVER SEAT ROCKS BACK AND FORTH WHEN ACCELERATING AND BRAKING. IT HAS BEEN DOING THIS PERIODICALLY FOR THE PAST YEAR. SEEMS TO BE A REGULAR COMPLAINT FOR THIS VEHICLE BUT THERE IS NOT A RECALL.

Service Brakes
Filed Feb 17, 201985,000 milesMO

ABS SYSTEM FAILURE - WHILE THE VEHICLE IS IN FULL SPEED MOTION AND AFTER APPLYING BRAKES FIRMLY FOR AN ABRUPT STOP, THE BRAKING SYSTEM FAILS TO DISTRIBUTE POWER EQUALLY TO EACH BRAKE CAUSING THE VEHICLE TO FAIL IN TWO SPECIFIC PERFORMANCE FEATURES. FIRST APPLYING FULL BRAKING CAPACITY TO SLOW THE VEHICLE EFFECTIVELY AND EFFICIENTLY. SECOND, THE VEHICLE PULLS TO ONE SIDE OR THE OTHER IN A RANDOM FASHION. THIS PERFORMANCE MAKES THE VEHICLE UNSAFE TO DRIVE AS THE POWER BRAKING CAPACITY IS LESS THAN 30 PERCENT. THIS FAILURE WAS REPORTED TO THE AUTHORIZED FORD DEALER AND THEY COULD NOT IDENTIFY THE FAILURE OR CHOSE NOT TO. THIS ISSUE SHOULD HAVE BEEN A WARRANTY ISSUE BUT WAS NOT SINCE THE DEALER DID NOT IDENTIFY DURING THE WARRANTY PERIOD, I WAS FORCED TO PAY THE FULL REPAIR COST MONTHS LATER.

Fuel/Propulsion System
Filed Feb 17, 2019107,000 milesMO

PTO UNIT HAS BEGUN LEAKING OIL. THIS IS A WELL-DOCUMENTED ISSUE THAT FORD REFUSES TO ADDRESS. THE UNIT HAS NOT FAILED AS OF YET, BUT ALL RESEARCH SHOWS THAT I WILL BE REQUIRED TO HAVE CRITICAL REPAIRS PERFORMED OR I MIGHT FACE A SAFETY ISSUE WHILE DRIVING AT HIGHWAY SPEEDS. THIS ISSUE IS NOT REPAIRABLE AS THE UNIT IS A MAINTENANCE FREE PART AND HAS NO ABILITY TO BE MAINTAINED BY NORMAL REPAIR PROCESSES.

EngineFire
Filed Feb 16, 201981,000 milesWI

VEHICLE WAS DRIVEN SHORT DISTANCE IN TOWN (LESS THAN 10 MILES IN 10-20 DEGREE WEATHER), NO WARNING LIGHTS NO OVERHEATING OR SMOKE. 10 MINUTES AFTER CAR WAS PARKED AND SHUT OFF, CAR IGNITED IN DRIVEWAY IN ENGINE. OIL HAD NEVER EVEN BEEN CHANGED SINCE BOUGHT USED FROM DEALER A FEW MONTHS PRIOR; HAD PUT ON LESS THAN 2000 MILES SINCE PURCHASED. TOTAL LOSS.

Unknown or Other
Filed Feb 15, 201926,000 milesTN

DOOR LATCH DOES NOT OPERATE CORRECTLY. "DOOR AJAR" LIGHT IS ALWAYS ON AND YOU CANT LOCK THE DOORS. "SHIFT TO PARK" LIGHT AND BELL COMES ON AT ANY STOP LIGHT OR STOP SIGN AS WELL AS "ENGINE ON" LIGHT AND BELL. JUST A FEW OF THE BELLS AND LIGHTS THAT COME ON.

Service Brakes
Filed Feb 13, 2019130,000 milesMD

BRAKES STARTED BECOMING 'LOOSE', WOULD GO ALL THE WAY TO FLOOR WITH HISSING SOUND. VEHICLE WOULD STILL STOP OK. MECHANIC CHECKED BECAUSE BRAKE PADS, ROTORS, ETC WERE ALL FINE. HE SAID IT WAS THE PRESSURE AND HE BELIEVED THERE TO BE A RECALL OR EXTENDED WARRANTY ON THE ISSUE SO HE DID NOT WANT TO DO. THE BRAKES THEN STARTED TO BECOME LOCKED, IT WOULDN'T GO DOWN AT ALL AND STOPPING WAS BECOMING AN ISSUE. UNLESS YOU PUMPED SLOWLY AND THEN IT DID THE HISS AND ALL THE WAY TO THE FLOOR. I CALLED FORD DEALERSHIP AND THEY TOOK VIN AND SAID OUR VEHICLE WASN'T INCLUDED. I STARTED DOING RESEARCH AND LEARNED THAT MANY FOLKS ARE HAVING THE SAME ISSUES AND ARE BEING TOLD THE SAME THING...NOT INCLUDED. MANY. SEEMS TO ME COMMON SENSE WOULD SAY THAT MAYBE THE ISSUE IS BIGGER THAN WE FIRST REALIZED. HOW MANY WILL BE INJURED OR KILLED ? AND OH YES HOW MANY LIKE US WILL HAVE TO SPEND HUNDREDS OF DOLLARS ON SOMETHING FORD SHOULD TAKE CARE OF. DO THE RIGHT THING AND MAKE FORD FIX THEM ALL. *TR

Engine
Filed Feb 12, 2019154,802 milesMO

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND THEN DROVE TO DON VANCE FORD (14897 MO-38, MARSHFIELD, MO 65706). THE DEALER DIAGNOSED THAT THE POWER TRANSFER UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED TO LEAK OIL EVER SINCE IT WAS PURCHASED IN JUNE OF 2017. THE OIL LEAK HAS WORSENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 154,802.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →