Page 7 of 23 · complaints 301–350 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Aug 4, 2018CT

DOOR AJAR LIGHT STAYS ON EVEN WHEN THEIR DOORS ARE CERTAINLY CLOSED.

Service Brakes
Filed Aug 2, 201870,000 milesKS

I HAVE A 2012 FORD EDGE THAT HAS HAD MAJOR BRAKE FAILURE HAPPEN. OVER THE LAST FEW WEEKS WHILE BRAKING FOR A STOP LIGHT THE BRAKE PEDAL DROPS TO THE FLOOR, AND BARELY AVOIDED REAR ENDING THE CAR IN FRONT, AND THEN SEEMINGLY WORKS FINE AGAIN AFTERWARDS, MAKING ME QUESTION MYSELF AS TO HOW BIG OF AN ISSUE IT HAD. YESTERDAY IT COMPLETELY FAILED AND TURNING OFF INTERSTATE AT AN OFF RAMP (GOING 70MPH!) I NEARLY REAR ENDED THE SEMI IN FRONT OF US AT THE STOP SIGN!! MY 8 MONTH PREGNANT WIFE WAS IN THE FRONT SEAT WITH ME AND MY TWO DOGS IN THE BACK SEAT! WE WERE WITHIN INCHES OF THE SEMI BUMPER DECAPITATING US! I VERY SLOWLY MADE IT TO A PARKING LOT ACROSS THE STREET WITH USE OF PARKING BRAKE, AND HAD THE CAR TOWED HOME. ONCE HOME IN MY DROVEWAY THE BRAKES SEEM TO WORK. SO I SEARCH THE WEB TO HAVE AN IDEA IF THIS IS A VEHICLE SPECIFIC PROBLEM BEFORE GOING TO MECHANIC..WHOAH! THERE ARE MORE COMPLAINTS IDENTICAL TO MINE THAN I CAN COUNT! FORD HAS NOT ISSUED A SAFETY RECALL FOR THIS LIFE THREATENING DEFECT. I HAVE READ CONSTANTLY IT IS THE BRAKE BOOSTER OR MASTER CYLINDER, BUT THAT REPLACING WITH NEW FORD OEM PART ONLY GIVES THEM A FEW MONTHS OR YEARS BEFORE IT TOO FAILS! I CANNOT GAMBLE MY FAMILY'S LIVES ON A DEFECTIVE FORD PART. I HAVE FORD VEHICLES FROM THE 80S AND NONE HAVE EVER HAD CATASTROPHIC BRAKE FAILURES WHILE DRIVING. THIS IS CERTAINLY A MODEL SPECIFIC DEFECT AND NEEDS TO BE REMEDIED. I AM RELUCTANT TO TRADE OFF THE VEHICLE AFTER I HAVE IT REPAIRED AND PASS THE PROBLEM ON TO

Service Brakes
Filed Aug 1, 201868,000 milesGA

BRAKE BOOSTER HAS GONE OUT THREE TIMES RESULTING IN LOSS OF STOPPING POWER. PEDAL GOES TO FLOOR AND VEHICLE DOES NOT STOP PROPERLY. FORD HAS 13N02 CAMPAIGN, BUT IT ONLY COVERS IT ONE TIME. SINCE THIS IS A SAFETY ISSUE THE NHTSA MUST GET INVOLVED.

Fuel/Propulsion System
Filed Jul 30, 201860,000 milesCA

ISSUES WITH FUEL NECK FILLER. CODE P0456. AFTER FILLING UP UNLEADED GAS IN THE CAPLESS GAS TANK, THE VEHICLE STALLS UPON STARTING IGNITION. THIS IS NOW A CONSISTENT PROBLEM WITH THE VEHICLE. AIR MAY BE FILLING UP IN THE GAS TANK. IN 2014, 2012-13 FORD EDGES WERE RECALLED FOR FUEL LEAKS. HOWEVER, THIS VEHICLE DOES NOT FALL UNDER THAT RECALL, EVEN THOUGH IT WAS MANUFACTURED DURING THE SAME YEARS.

Fuel/Propulsion System
Filed Jul 23, 201835,000 milesMI

RETENTION CIRCLIP CAUSING LOSS OF POWER 2.0L ECOBOOST ENGINE

Service Brakes
Filed Jul 23, 201869,000 milesIN

BRAKE PEDAL WENT TO THE FLOOR WITH MINIMAL ABILITY TO STOP. CONTACTED ANDY MOHR FORD. NO ISSUE FOUND. REPLACED ALL BREAKS AND ROTORS. ON JULY 1ST 2018 BRAKE PEDAL WENT TO FLOOR AGAIN. ANDY MOHR FORD REPLACE MASTER CYLINDER. JULY 23 2018 BRAKES FAILED AGAIN. BIG BIG BIG SAFETY ISSUE.

Electrical System
Filed Jul 18, 2018125,000 milesFL

DOOR AJAR SENSOR IS FAILING. DOOR AJAR MESSAGE STAYS ON WITH DOOR CLOSED (DRIVER'S) MAKING DRIVING VERY DIFFICULT WITH CONSTANT WARNING BEEPS AND DOME LIGHT ON (EVEN AT NIGHT). I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES VERY HARD FOR IT TO GO AWAY. MANY MANY PEOPLE HAVE HAD THIS ISSUE, AND APPARENTLY IT PROGRESSIVELY GETS WORSE UNTIL THEY HAVE CONSTANT BEEPING WARNING, DOME LIGHT ON WHILE DRIVING AT NIGHT, DOORS THAT WON'T LOCK WHILE DRIVING AND THE CONSTANT RISK OF A DEAD BATTERY AFTER RETURNING TO THEIR PARKED VEHICLE. I'VE ALREADY HAD TO BUY A NEW BATTERY DUE TO THE DOME LIGHT STAYING ON AFTER PARKING. THIS IS VERY DANGEROUS AND DESERVES A RECALL. THE CURRENT FIX APPARENTLY REQUIRES REPLACING THE ENTIRE LATCH FOR AROUND $400, EVERY TWO YEARS ON AVERAGE. THIS IS RIDICULOUS.

Exterior Lighting
Filed Jul 17, 2018NY

I PURCHASED MY CAR IN DEC 2013. I HAD TO TAKE IT BACK TO THE DEALER THE VERY NEXT DAY DUE TO THE DOOR AJAR LIGHT. THIS HAS BEEN A CONTINUOUS ISSUE WITH THE DOOR AJAR SENSOR AND THE DOOR DOES NOT PROPERLY LATCH. THE INTERIOR LIGHTS REMAIN ON FOR QUITE SOME TIME AND IF I LOCK THE DOOR THEN THE ALARM GOES OFF ALL DAY OR NIGHT AT RANDOM. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE . I HAVE HAD IT FOR ALMOST 5 YEARS.

Engine
Filed Jul 16, 201883,000 milesTN

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. TOWN AND COUNTRY FORD NASHVILLE (101 ANDERSON LN, MADISON, TN) WAS CONTACTED AND DIAGNOSED THAT THE TURBO BYPASS SOLENOID WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE IT WAS DIAGNOSED THAT TWO MORE SOLENOIDS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY DIAGNOSED THAT THE TURBO ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 83,000.

Structure › Body
Filed Jul 15, 201818,000 milesMD

DRIVER SIDE DOOR AJAR SENSOR IS DYSFUNCTIONAL

Electrical System
Filed Jul 10, 2018IN

WHEN YOU START YOUR CAR. A MESSAGE COMES ON THAT DOORS ARE NOT CLOSED. IT HAPPENS RANDOMLY EVERY TIME YOU DRIVE THE CAR. YOU CAN OPEN AND SHUT YOUR DOORS. ALL THE TIME. THE CAR ALSO RANDOMLY HONKS THE HORN AND THE LIGHTS ALL FLASH. WE HAVE CHANGED THE BATTERIES IN THE REMOTES AND IT STILL HAPPENS. THIS HAS BEEN GOING ON FOR WHILE.

Power Train
Filed Jul 10, 201887,500 milesMS

WHILE DRIVING I LOSE POWER AND CAN NO LONGER ACCELERATE. THE PROBLEM IS THAT THE HALFSHAFT RETENTION CIRCLIP MAY NOT HAVE BEEN PROPERLY INSTALLED. AS A RESULT THE HALFSHAFT MAY MOVE OUTWARD AND DISENGAGE FROM THE LINKSHAFT WHILE DRIVING AND WITHOUT WARNING. IF THIS OCCURS, POWER WILL NO LONGER BE TRANSMITTED TO THE WHEELS, INCREASING THE RISK OF A CRASH.

Service Brakes, Hydraulic
Filed Jul 10, 201858,000 milesWI

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Electrical System
Filed Jun 22, 201880,000 milesMI

MALFUNCTIONING DOOR AJAR SENSOR STAYS REMAINS WHEN DOOR IS SECURELY CLOSED. CAN DRAIN THE BATTERY. HAD THE SENSOR IN DRIVER'S DOOR REPLACE WHILE UNDER MANUFACTURER'S WARRANTY. THE REPLACEMENT SENSOR IS NOW MALFUNCTIONING AND THE VEHICLE IS OUT OF WARRANTY.

Service Brakes
Filed Jun 19, 201855,000 milesIN

ON TWO OCCASIONS IN THE LAST FOUR MONTHS MY WIFE WAS DRIVING ON THE HIGHWAY THE EDGE AND WHEN SHE PUSH DOWN ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR BOARD. THE SECOND TIME THIS HAPPENED SHE PUMPED THE BRAKES BUT STILL DID NOT HAVE BRAKES. MY MECHANIC IS GUESSING IT'S THE BRAKE MASTER CYLINDER SO WE ARE HAVING IT REPLACED.

Electrical System
Filed May 29, 201898,000 milesTX

THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNOWN ISSUE.

Structure › Body
Filed May 22, 2018FL

ALL DOORS LEAKING AT THE DOOR SEAL RETAINERS AND WILL NOT BE ABLE TO REPAIR DUE TO POOR DESIGNED FLAW! ALL FORD CARS HAVING WATER CONDITIONS AND STILL ALLOWED TO SELL THIS DEFECTIVE CARS ! I AM A MASTER MECHANIC AND DIAGNOSED IT MY SELF ! THIS IS STRICTLY A FORD QUALITY ISSUE FOR ALL FORD EDGES OF ALL YEARS AND MOST LIKELY ALL THERE CARS HAVE A WATER ISSUE . AND IT IS MY EXPERIENCE THAT CAR DEALERS KNOW ABOUT IT AND DUE NOT ISSUE A REPAIR BECAUSE OF COST! IT IS A SAD DAY FOR AMERICAN PRODUCTS . FORUM CARS BUILT BETTER THAT THIS! BY MY EXPERIENCE

Service Brakes
Filed May 16, 20181 milesNJ

ON MONDAY 5/14/18 NOTICE MY FORD EDGE 2012 BRAKE DON'T STOP THE SUV WILL THE PEDAL GO ALL AWAY DOWN I THINK NEED NEW SET OF BRAKE TAKE TO MECHANIC AND INSTALLED THE NEW BRAKES FRONT AND BACK TUESDAY 5/15/18 MY WIFE AFTER DRIVING TO PICK UP MY SON IN THE SCHOOL HAPPENED AGAIN THE SUV DON'T STOP FOR ANYTHING MY WIFE HAVE TO MANEUVER THE SUV TO THE SIDE AND HIT THE CONCRETE COLUMN TO PREVENT CAR ACCIDENT .ON NEW JERSEY AND THE OTHER ISSUE IS FOR MORE THEN 2 MOTHS CHECK ENGINE LIGHTS APPEAR IN DASH TAKE TO MECHANIC MORE THEN 5 TIME IS SOMETHING WITH THE FUEL SYSTEM NO ONE NO WHICH THE PROBLEM FORD EDGE FROM 2010 TO 2013 HAVE SOME MANY RECALL WITH THE BRAKES AND FUEL SYSTEM AND FORD DEALERS DON'T WANT TO FIX THIS RECALL ISSUE WATH FORD WAITING TO PEOPLES LOST LIVES TO RESOLVE THIS RECALLS .

Electrical System
Filed May 16, 2018PA

THE DRIVER DOOR AND REAR DRIVER DOOR "DOOR AJAR" NOTIFICATION'S DO NOT TURN OFF, EVEN WHEN THE DOORS ARE CLOSED. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH DRAINS THE BATTERY, AND THEN THE VEHICLE WILL NOT START LATER. THIS ALSO PREVENTS THE DOORS FROM LOCKING WHILE DRIVING. THIS IS AN ONGOING ISSUE AND CAN NOT SEEM TO BE RESOLVED, EVEN AFTER A MECHANIC CLEANED AND LUBRICATED THE DOOR LATCHES.

Electrical System
Filed May 9, 2018128,000 milesGA

THE PASSENGER REAR LEFT DOOR OPEN INDICATOR WILL NOT GO OFF THUS KEEPING MY DOME LIGHT ON AND DRAINING MY BATTERY NOT TO MENTION DOORS WILL NOT LOCK AUTOMATICALLY.

Electrical System
Filed Apr 24, 201872,000 milesIN

THE DOOR SENSOR WILL NOT GO OFF EVEN THOUGH THE DOOR IS COMPLETELY SHUT. I HAVE A 2012 FORD EDGE. KEEPS SAYING DOOR AJAR WHEN IT IS CLOSED.

Electrical System
Filed Apr 9, 201875,000 milesOK

THERE HAS BEEN A SERVICE BULLETIN ISSUED FOR A 'DOOR AJAR' WARNING WHEN THE CAR IS STARTED CAUSED BY THE FAILURE OF THE DRIVERS DOOR LATCH. THIS DOES NOT GO OUT WHEN THE CAR IS TURNED OFF. THIS RESULTS IN THE DOME LIGHT STAYING ON AND DRAINING THE BATTERY. NOT REPAIRING COULD RESULT IN THE INABILITY TO LOCK THE VEHICLE ELECTRONICALLY. THE FAILURE USUALLY OCCURS AFTER 50K MILES, LEAVING THE OWNER TO PAY FOR A COMMON AND EXPENSIVE PART FAILURE. I

Structure › Body › Door
Filed Apr 9, 201884,500 milesLA

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOOR AJAR CHIME WAS AUDIBLE AND THE ADVANCE TRAC WARNING INDICATOR ILLUMINATED. THE DEALER (HIXSON FORD OF MONROE, 6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 84,500.

Unknown or Other
Filed Apr 5, 201850,000 milesKS

THE DOOR AJAR LIGHT WILL STAY ON EVEN WHEN THE DRIVER'S SIDE DOOR IS CLOSED. IT TAKES MULTIPLE TIMES OF SHUTTING OR SLAMMING THE DOOR TO TURN OFF. WHEN I DRIVE WITH THE DOOR AJAR LIGHT STILL ON, THE DOORS WILL NOT AUTOMATICALLY LOCK, WHICH IS UNSAFE. ABOUT 10 INSTANCES WITHIN THE PAST TWO MONTHS, THE CAR ALARM WENT OFF FOR NO REASON, BOTH DAY AND NIGHT IN DIFFERENT LOCATIONS. IF THIS CONTINUES TO HAPPEN, IT CAN RUN THE BATTERY DOWN. I GOT A DIAGNOSTICS TEST PERFORMED ON THE CAR FOR $95 AND IT IS A FAULTY LATCH IN THE DRIVER'S SIDE DOOR. THE FORD DEALERSHIP ESTIMATED IT WOULD COST $510 + TAX.

Electrical System
Filed Apr 3, 201885,400 milesWI

THE VEHICLE REPORTS THE DRIVER SIDE DOOR IS AJAR WHEN IT IS SECURELY CLOSED. THIS OCCURS WHEN THE CAR IS STATIONARY AND IN MOTION. IT ALSO OCCURS WHEN THE VEHICLE IS NOT YET STARTED. THIS RESULTS IN AUDIO AND VISUAL ALARMS WHILE THE CAR IS RUNNING, AND INTERIOR LIGHTING WHICH REMAINS ON FOR LONG PERIODS WHEN THE CAR IS TURNED OFF.

Air BagsCrash1 injured
Filed Mar 28, 2018112,000 milesLA

IN A HEAD ON COLLISION WITH A TELEPHONE POLE, THE AIR BAGS DID NOT DEPLOY. THE ELECTRICAL WOULD JUST SHUT DOWN. BRAKES WERE ACTING STRANGE. ALL WHILE MOVING.

Wheels
Filed Mar 17, 201884,000 milesMI

THE WHEEL BEARING CAN BE HEARD HUMMING FROM THE DRIVER SIDE REAR WHEEL. A PREVIOUS BEARING HAS BEEN REPLACED ON THE REAR PASSENGER SIDE FOR THE SAME REASON. THE BEARING IS WEARING OUT AND RUBBING, CREATING EXCESSIVE FRICTION.

Electrical System
Filed Mar 17, 201884,000 milesMI

DOOR LATCH SENSOR MALFUNCTIONING. THE DOOR WILL NOT SHUT OFF THE DOOR AJAR WARNING WHEN THE DOOR IS CLOSED. TWO DOORS HAVE ALREADY BEEN REPAIRED THROUGH OUR LOCAL FORD DEALERSHIP, BOTH DRIVER SIDE DOORS, AND NOW THE PASSENGER SIDE DOOR IS BEGINNING TO DO THE SAME THING.

Service Brakes
Filed Mar 12, 201871,000 milesCA

MY WIFE WAS DRIVING ON A CITY STREET & HAD TO APPLY HARD BRAKING. NOW THE BRAKE PEDAL GOES TO THE FLOOR & THE CAR DOES NOT STOP PROPERLY.

Electrical System
Filed Mar 6, 201878,000 milesFL

AFTER RESEARCHING FORD EDGE RESEARCH THERE WERE SO MANY COMPLAINTS OF PEOPLE HAVING THE SAME THING OCCUR TO THEM. MY CAR WILL START AND BE DRIVING THEN ALL OF A SUDDEN THE CAR LITERALLY LOOSES ALL POWER AND THE CAR SHUTS DOWN. THIS HAS HAPPENED TO ME TWICE AND IT APPEARS THAT FORD DOESN'T WANT TO ISSUE A RECALL ON THIS. PEOPLE'S LIVES ARE IN DANGER, THERE IS NO WARNING OF WHEN THIS WILL HAPPEN AND THEN YOU STUCK SITTING ON THE ROAD WHILE IN DRIVE AS YOUR CAR LOST POWER.

Unknown or Other
Filed Feb 23, 201841,000 milesMI

I JUST BOUGHT THIS 2012 FORD EDGE. IT WORKED FINE AT THE DEALER. NOW AFTER II GET IT HOME, THE LIGHTS WILL NOT GO OFF AND THE CAR BATTERY DIED. I THOUGHT IT WAS AN OLD BATTERY. BOUGHT A NEW ONE. THEN I NOTICED THE DOOR LIGHT WOULDN'T GO OFF. NOW I HAVE A CAR I PAID 140000 FOR AND I CAN'T DRIVE IT BECAUSE THE LIGHT WILL NOT GO OFF WHICH DRAINS THE BATTERY. THIS SHOULD BE A RECALL FOR FORDS. I AM AMAZED IT IS NOT. WE NEED SOMETHING DONE TO FIX THIS SO WE CAN DRIVE THE CAR. I DO NOT HAVE AN EXTRA 650.00 TO FIX IT TEMPORARILY.

Service Brakes
Filed Feb 19, 201875,000 milesCA

COULD NOT STOP THE VEHICLE. SOFT PEDAL. THANK GOODNESS I ALWAYS LEAVE LOTS OF ROOM WHEN IN TRAFFIC. PRESSED ON BRAKES. NOTHING. QUICKLY PRESSED AGAIN. NOTHING. QUICKLY PRESSED AGAIN. STOOD ON BRAKES. :FINALLY STOPPED. SCARED THE DAYLIGHTS OUT OF ME. WAS SOLE PASSENGER, THANK GOODNESS, AS USUALLY HAVE PASSENGERS WITH ME. HAS HAPPENED A FEW TIMES THIS WEEK AND A FEW OTHER TIMES OVER THE PAST MONTH. THOUGHT I JUST NEEDED TO SCHEDULE AN APPOINTMENT WITH MY MECHANIC TO BLEED THE BRAKES OR CHECK THE MASTER CYLINDER. STARTED AT AROUND 70,000 MILES ON VEHICLE. AM TAKING CAR TO MY MECHANIC BUT AM READING THAT THIS IS A COMMON PROBLEM WITH 2012 FORD EDGES. WHY ISN'T THERE AR ECAL WHEN THIS SEEMS TO BE A COMMON OCCURRENCE! IT'S NOT A MATTER OF IF, BUT WHEN, THIS WILL BE A SERIOUS MULTI-CASUALTY ACCIDENT WAITING TO HAPPEN. DO PEOPLE NEED TO DIE/BECOME VEGETABLES BEFORE ANYTHING WILL BE DONE SO THAT FORD TAKES RESPONSIBILITY FOR MECHANICAL/DESIGN FLAWS THAT CAN DESTROY LIVES AND PROPERTY???????

Engine
Filed Feb 13, 201870,000 milesFL

WHILE DRIVING DOWN THE ROAD AND APPROACHING A STOP SIGN OR RED LIGHT THE VEHICLE STALLS AND LOSSES ALL POWER, NO STEERING, BRAKES ARE HARD TO APPLY. THIS IS EXTREMELY SCARY IN TRAFFIC

Service Brakes
Filed Feb 8, 2018WI

2012 FORD EDGE LIMITED. CONSUMER WRITES IN REGARDS TO BRAKE PERFORMANCE ISSUES. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE LABOR COST REPLACEMENT OF THE APIM. *JS

Unknown or Other
Filed Feb 7, 201870,000 milesAZ

DOOR LOCK ASSEMBLY, ALTHOUGH DOOR IS COMPLETELY SHUT, DOOR AJAR ALERT STAYS ON, WHICH CAUSES ALL THE LIGHTS TO REMAIN ON AND IT DOES NOT ALLOW YOU TO LOCK YOUR DOORS, WHICH IS A SAFETY ISSUE WHEN YOU HAVE CHILDREN WHO COULD POTENTIALLY OPEN THE DOOR WHILE IN MOTION. SOME LIGHTS REMAIN ON AFTER DOOR IS CLOSED WHICH CAN DRAIN BATTERY. ISSUE OCCURS REGARDLESS OF WHETHER THE VEHICLE IS STATIONARY OR IN MOTION

Structure › Body
Filed Jan 26, 201873,000 milesAZ

DOOR LATCH FAILURE. INITIALLY THE DOOR WILL INTERMITTENTLY NOT CLOSE WHILE PARKED (WOULD REBOUND OPEN WHEN PUSHED SHUT). NOW WHILE DRIVING THE DOOR WILL UNLATCH AND FULLY OPEN WHILE THE VEHICLE IS IN MOTION. FIRST IT HAPPENED WHEN TURNING A CORNER FROM A STOPPED POSITION. SECOND TIME IT HAPPENED WHILE DRIVING STRAIGHT ON A CITY STREET AT APPROX 30 MPH.

Engine
Filed Jan 23, 201810 milesAZ

I STARTED MY 2012 EDGE AND HEARD THE STARTER TAKE LONGER TO TURN OVER AND START THE CAR. WITHIN MOMENTS THE CHECK ENGINE ICON APPEARED. I TOOK MY EDGE IN TO AUTO HOBBY SHOP LOCATED ON A MILITARY INSTALLATION. THE SERVICE REPRESENTATIVE USED HIS CODE READER MACHINE TO VIEW CODE P0456. WHICH HE SAID IT INDICATED A MINOR FUEL LEAK. HE PERFORMED A SMOKE CHECK SAID HE NOTICED SMOKE LEAKING. I CALLED MY LOCAL FORD DEALERSHIP TO CHECK IF THERE WERE ANY FUEL SYSTEM RECALLS. THEY SAID THERE WAS, BUT NOT FOR MY VIN. OF THE 3 RECALLS OUT FOR A 20012 EDGE, I ONLY RECIEVED ONE. ARE RECALLS ONLY FOR SPECIFIC YEARS/MODELS/VIN'S? HOW CAN I GET MY ISSUE REPAIRED? COULD MY VIN BE ADDED TO THE RECALL IF I HAD A RELATING ISSUE?

Engine
Filed Jan 17, 201826,000 milesCA

AFTER PULLING OUT IN TRAFFIC ON 1/15/18, GOING ABOUT 50 MPH, MY 2012 FORD EDGE SUDDENLY LOST POWER AND THE WRENCH WARNING LIGHT APPEARED. I HAD TO SHUT THE CAR DOWN AND RESTART IT SEVERAL TIMES TO SLOWLY GET IT OUT OF TRAFFIC - EACH TIME THE WRENCH WARNING LIGHT APPEARED AND THE VEHICLE LOST POWER. FINALLY, AFTER GETTING OUT OF TRAFFIC I SHUT IT DOWN AND LET IT SIT FOR A FEW MINUTES, RESTARTED IT AND THIS TIME THE AWD WARNING LIGHT APPEARED BUT MY CAR IS NOT AN AWD VEHICLE. THEN THE WRENCH LIGHT APPEARED AGAIN. HAD IT TOWED TO THE LOCAL DEALER. THEY COULDN'T FIND ANY COMPUTER MEMORY RECORD OF WHAT HAPPENED AND HAD THEIR TECHNICIAN DRIVE IT HOME TO SEE IF THE PROBLEM DUPLICATED ITSELF. IT DID NOT. AFTER 3 DAYS AT THE DEALERSHIP THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND I PICKED IT UP AND DROVE IT HOME. I SHOULD ADD THAT MY VEHICLE HAS ONLY 26,000 MILES ON IT. IN READING THESE COMPLAINTS MINE IS NOT THE ONLY COMPLAINT ABOUT THIS ISSUE AND FORD NEEDS TO FIGURE OUT AND REPAIR THOSE VEHICLES AFFECTED BY THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE!

Electrical System
Filed Jan 16, 2018SC

DISPLAY PANEL: DOOR AJAR INDICATOR. OPEN AND CLOSE THE DRIVER SIDE DOOR ON SEVERAL ACCOUNTS AND INDICATOR LIGHT WOULD NOT GO OUT ON THE DISPLAY PANEL. THIS INDICATOR REMAINS WHETHER STATIONARY OR IN MOTION.

Electrical System
Filed Jan 16, 201862,000 milesSC

INTERIOR LIGHTING AND REVIEW MIRRORS LIGHTING. THIS VEHICLE LIGHTING STAYS ON FOR AND EXTENDED PERIOD OF TIME AFTER THE VEHICLE HAS BEEN PARKED AND REMOVED THE KEYS FROM THE IGNITION. THERE ARE TIMES WHEN THE LNTERIOR LIGHTS WILL BE ON WHEN PARKED OR IN A STATIONARY POSITION.

Unknown or Other
Filed Jan 4, 2018CA

BACKUP CAMERA IS UPSIDE DOWN. LESS THAN 92000 MILES HAPPEN ONLY WHEN IS REVERSE. WHEN SHIFTED INTO DRIVE PICTURE REMAINS AND TAKE SEVERAL MIN. TO RETURN TO NORMAL. WHILE WAITING TO RETURN TO NORMAL FUNCTIONS NO FUNCTIONS ARE ABLE TO BE USED.

Electronic Stability Control (esc)
Filed Jan 3, 201878,000 milesAZ

CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.

Structure › Body
Filed Jan 2, 201848,000 milesCA

I WAS ON THE FREEWAY WITH THE PANORAMIC VISTA SCREEN HALF OPEN, WHEN THE PLASTIC CLIPS BROKE(PARTS THAT MOVE THE SCREEN OPEN/CLOSE) THE VISTA SCREEN SLAMMED BACK AS FAR AS IT COULD GO, FOR A SECOND I THOUGHT THE ENTIRE GLASS HAD BROKEN AND I WAS IN FOR A WORLD OF HURT! THIS COULD CAUSE AN EXTREME SAFETY RISK IF THE GLASS HAD SHATTERED.

Service Brakes
Filed Jan 2, 2018132,000 milesMI

BRAKE CONCERN - THE BRAKES ON MY 2012 FORD EDGE ARE VERY SPONGY, YOU MUST DEPRESS ALL THE WAY TO THE FLOOR IN ORDER TO STOP. I SEE THE BRAKE BOOSTER WAS REPLACED ONCE UNDER A OWNER NOTIFICATION PROGRAM WHICH TECHNICALLY ISN'T A RECALL BUT IT IS SOMETHING FORD PROVIDES AS A CUSTOMER SATISFACTION ACTION. I FEEL THE CONCERN IS RELATED TO THE ORIGINAL PROGRAM BUT THE BRAKING CONCERN IS STILL PRESENT AND I AM CONCERNED THAT SOMETHING BIGGER MAY BE GOING ON. I AM PLEADING FOR ASSISTANCE IN GETTING THIS RESOLVED BECAUSE IT WOULD BE COSTLY OUT OF POCKET EXPENSE FOR ME CONSIDERING IT IS A KNOWN CONCERN WITHIN FORD.

Service Brakes
Filed Dec 19, 201760,000 milesKS

THE 2010-2013 FORD EDGE HAS A KNOWN ISSUE WITH THE BRAKE BOOSTER, HOWEVER, AFTER TWO REPLACEMENTS OF THE BRAKE BOOSTER ALONE, I AM CONTINUING TO EXPERIENCE PROBLEMS WITH MY BRAKES. THE TIME FOR MY VEHICLE TO COME TO A COMPLETE STOP HAS TRIPLED, IF NOT MORE. I HAD THE INITIAL REPLACEMENT DONE AT APPROXIMATELY 60,000 MILES AND AM HAVING THE SAME PROBLEM AT 82,000. THE BRAKES FEEL SPONGY AND WHILE THEY DO NOT COMPLETELY FAIL, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND STOPPING TIME IS SIGNIFICANTLY DECREASED. THIS HAPPENS AT ALL SPEEDS IN ALL CONDITIONS.

Electrical System
Filed Dec 13, 201781,000 milesMO

THE WARNING 'DRIVER DOOR IS AJAR' IS DISPLAYED ON THE DASHBOARD EVEN THOUGH THE DOOR IS CLOSED. THIS IS AN INTERMITTENT PROBLEM. THE WARNING IS DISPLAYED ONCE THE CAR IS STARTED AND WILL REMAIN ON WHILE THE CAR IS RUNNING. THE NEXT TIME THE CAR IS STARTED, THE WARNING MAY OR MAY NOT DISPLAY BUT IT DOES NOT CHANGE WHILE THE CAR IS RUNNING. I WOULD ESTIMATE THAT THE WARNING IS DISPLAYED ABOUT 1/2 OF THE TIME THE CAR IS STARTED. IF THE WARNING IS DISPLAYED, THE INTERIOR LIGHTS STAY ON FOR AN EXTENDED AMOUNT OF TIME AND THE DOORS DO NOT AUTOMATICALLY LOCK. ONCE THE CAR IS TURNED OFF, THE DOORS CANNOT BE LOCKED BY PRESSING THE RIGHT MOST TWO BUTTONS OF THE DOOR COMBINATION LOCK PANEL AND THE LIGHTS UNDER THE MIRRORS REMAIN LIT FOR AN EXTENDED AMOUNT OF TIME. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS. IT DOES NOT SEEM TO BE IMPACTED BY TEMPERATURE.

Engine
Filed Dec 2, 201753,500 milesFL

WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.

Electrical System
Filed Dec 1, 201780,000 milesMI

DOOR AJAR SENSOR LIGHTS UP FOR DRIVERS DOOR WHEN IT IS SECURELY SHUT. THIS MAKES THE DOME LIGHT STAY ON AND CONSTANT WARNINGS PLACE UNNECESSARY STRAIN ON BATTERY. THIS IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE THE DOME LIGHT STAYS ON AS WELL. JUST PURCHASED THIS CAR IN JULY 2017 USED AND IT BEGAN THIS ISSUE IN SEPTEMBER 2017.

Structure › Body1 injured
Filed Nov 25, 201737,839 milesTN

DOOR LATCH FAILURE, CAUSING DOOR AJAR WARNING TO STAY ON AND BATTERY TO DRAIN. I HAVE HAD TO REPLACE BATTERY BECAUSE OF IT. I HAVE LEFT SHOULDER AND ARM PAIN FROM OPENING AND CLOSING IT REPEATEDLY, UNTIL THE LATCH CLOSES AND SENDS SIGNAL TO CONTROL PANEL THAT THE DOOR IS CLOSED. I HAVE SAFETY CONCERNS BECAUSE I WORK AT NIGHT AND DON'T WANT A STALLED VEHICLE OR NO LIGHTS IN MY CAR WHEN I RETURN TO IT. ALSO IS CONCERNS FOR SAFETY OF PASSENGERS AND CHILDREN IN CAR WITH ME. I WAS TOLD THERE WAS A RECALL ON LATCHES ON OTHER FORD VEHICLES, WHY NOT THIE FORD EDGE TOO? I'M SERIOUSLY CONSIDERING TRADING MY VEHICLE IF NOT FIXED. THIS IS MY FIRST FORD AND MAYBE MY LAST ONE IF IT ISN'T FIXED SOON!

Service Brakes
Filed Nov 17, 201745,000 milesTX

BRAKE PEDAL IS GETTING VERY HARD WHEN DRIVING

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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