Page 6 of 23 · complaints 251–300 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Apr 7, 2019260,000 milesIA

WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.

Electronic Stability Control (esc)
Filed Mar 28, 201985,000 milesCA

WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.

Service Brakes
Filed Mar 27, 201969,536 milesVA

I WAS OUT RUNNING ERRANDS AND EVERYTHING WAS FINE. LEFT A STORE TO PICK UP MY DAUGHTER FROM PRACTICE AND HAD TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP AT A RED LIGHT. THIS WAS AFTER STOPPING FINE AT THE PREVIOUS THREE STORES AND NUMEROUS LIGHTS I ENCOUNTERED. THIS ISSUE CONTINUED FOR THE NEXT 15 MILES OF LIGHTS AND TRAFFIC, UNTIL I GOT HOME. I DID STOP AT AN O'REILLYS AUTO PARTS ON MY WAY HOME AND CHECKED THE BRAKE FLUID LEVEL, WHICH WAS FULL. I HAVE PARKED THE VEHICLE AND HAVE BEEN DRIVING MY SON'S JEEP FOR THE PAST THREE DAYS. I HAVE AN APPOINTMENT TO DROP THE EDGE OFF AT WILLIAMSBURG FORD, WILLIAMSBURG, VA, ON 3/28/19. I HAVE RESEARCHED THIS ISSUE AND EVIDENTLY THERE IS A CUSTOMER SATISFACTION PROGRAM ANNOUNCEMENT OF A BRAKE BOOSTER ISSUE COVERED UNDER AN EXTENDED WARRANTY (13N01) AND HAVE READ MORE THAN 130 OTHER PEOPLE HAVE EXPERIENCED ISSUES IDENTICAL TO MINE. NOT UNDERSTANDING WHY THIS IS NOT A RECALL DUE TO THE NATURE OF THE FAILURE BEING BRAKES!!!!!!! FAILURE OCCURRED AT 69,536 MILES ON ODOMETER. I HAVE ALSO RECENTLY HAD AN ISSUE WITH HARD SHIFTING FROM PARK TO DRIVE. I FEEL AND HEAR A CLUNK WHEN SHIFTING AND TAKING OFF FROM BEING PARKED.

Steering
Filed Mar 22, 2019100,000 milesKY

REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.

Service Brakes
Filed Mar 15, 201987,000 milesTN

WHEN TRYING TO STOP THE BRAKE PEDAL GOES ALL THE WAY TO BOTTOM BEFORE STOPPING. BRAKE FLUID IS FULL. PROBLEM STARTED IMMEDIATELY AND WITHOUT WARNING. VEHICLE WAS IN MOTION AT A LOW RATE OF SPEED PULLING INTO PARKING AREA.

Electrical System
Filed Mar 14, 2019KS

DRIVER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN.

Electrical System
Filed Mar 11, 201979,000 milesTX

WHEN WE BOUGHT THE CAR, THE DOOR SENSOR WAS MALFUNCTIONING, IT WOULD STATED THAT THE DOOR IS OPEN WHEN IT WAS IN FACT NOT, WHEN TAKING YOUR FOOT OFF THE BREAK A WARNING COMES ON TO TELL YOU TO "PLACE THE CAR IN PARK", THE DEALERSHIP "FIXED IT" JUST OVER A YEAR LATER THE DOOR SENSOR BEGAN TO GO OFF EVEN WHEN THE DOOR WAS SHUT AND LOCKED PROPERLY. ON FURTHER RESEARCH ON HOW TO FIX THE PROBLEM PERMANENTLY I FOUND THIS IS A HUGE PROBLEM PEOPLE ARE HAVING WITH THIS MODEL OF FORD. PLEASE SEND A RECALL SO IT CAN BE ADDRESSED.

Electrical System
Filed Mar 9, 2019WA

THE DRIVER DOOR LIGHT STAYS ON DOOR AJAR

Service Brakes
Filed Mar 5, 201978,000 milesTX

FIRST HAS BRAKE ISSUES ABOUT 1-2 YEARS AFTER I PURCHASED MY CAR IN 2012. THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY, AND I HAVE HAD NO ISSUES UP UNTIL JANUARY 2019. MY BRAKES WENT OUT WHILE STOPPING AT A TRAIN TRACK WITH A TRAIN COMING, REPLACED THE BRAKE BOOSTER AND ALL IS SEEMINGLY WELL. NOW ONE MONTH LATER, MY BRAKES HAVE GONE OUT AGAIN WHILE STOPPING AT A STOPLIGHT IN THE RAIN (ALMOST HIT THE CAR IN FRONT OF ME), AND THE MECHANIC CAN'T FIGURE OUT WHAT IS WRONG. THEY'VE REPLACED THE BRAKE BOOSTER AGAIN, THE MASTER CYLINDER, FLUSHED THE LINES, CALLED FORD AND FLUSHED THE LINES THE WAY THEY RECOMMENDED, AND THE MOST THEY CAN GET MY BRAKES TO WORK FOR IS 30-40 MINUTES BEFORE THEY GO OUT AGAIN. THE MECHANIC LITERALLY TOLD MY DAD TO LIGHT A MATCH, AND LET THE INSURANCE TAKE CARE OF IT! WHY HASN'T THIS BEEN RECALLED BASED ON ALL OF THESE STORIES?!?

Electrical System
Filed Feb 21, 201989,000 milesWI

THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS TO GO OFF SO I DIDN'T DRAIN MY BATTERY OVERNIGHT.

Fuel/Propulsion System
Filed Feb 16, 2019121,254 milesMI

CHECK FUEL FILL INLET MESSAGE KEEP POPPING UP ON MY DASHBOARD, AND MY CAR PUTTERS WHEN I ACCELERATE. IT'S SO BAD I DON'T FEEL SAFE TO DRIVE ON HIGHWAYS.

Service Brakes
Filed Feb 3, 201972,000 milesPA

WHILE DRIVING AND TRYING TO STOP THE BRAKE PEDAL BECAME VERY HARD TO PUSH. HAD THE BRAKE BOOSTER REPLACED. NOW AFTER ONLY 6 MONTHS THE BRAKE PEDAL IS SOFT. HAD THE MASTER CYLINDER REPLACED AND IT IS STILL ACTING THE SAME. THIS IS UNSAFE AND WILL NOT PASS INSPECTION. THIS IS A COMMON PROBLEM ACCORDING TO MY RESEARCH WITH FORD EDGES. THEY HAVE A REPLACEMENT PROGRAM IN PLACE FOR THE BRAKE BOOSTER BUT THIS WAS FIXED AND HAVE A SIMILAR PROBLEM. SO OBVIOUSLY THAT ISN'T THE ANSWER.

Structure › Body
Filed Jan 19, 2019126,000 milesNE

DRIVER DOOR AJAR SENSOR GOING OFF - RESULTING IN CHANGING A BATTERY OUT ALREADY SINCE IT THINKS THE DOOR IS OPEN, THE DOME LIGHT STAY ON INSIDE. VERY FRUSTRATING. READ SEVERAL FORUMS OF OTHERS DISCUSSING THE SAME PROBLEM. FORD NEEDS TO RECALL THIS PART. DOOR LATCH. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED. OWNERS COMPLAIN ABOUT DOME LIGHTS THAT STAY ON, DRAINED BATTERIES AND CUSTOMERS SAY ALL THE DOORS UNLOCK AND CANNOT BE MANUALLY RELOCKED.

Fuel/Propulsion System
Filed Jan 8, 2019130,000 milesTX

I WAS HAVING AN ENGINE LIGHT COME ON INTERMITTENTLY SOMETIMES EVEN JUST AFTER MY VEHICLE HAD BEEN IN FOR WARRANTY WORK. IT WOULD SOMETIMES EVEN MAKE A STALLING ENGINE SOUND WHEN I FILLED THE TANK WITH GAS. WITH THE LIGHT ON ONE OF THESE OCCASIONS I TOOK IT TO AUTOZONE AND WAS TOLD THAT TWO OF THE 02 SENSORS WERE BAD. THE NEXT DAY I TOOK THE VEHICLE I'M TO FIND OUT THAT A CANNISTER PURGE VALVE HAD GONE BAD AND NEEDED TO BE REPLACED. A WEEK LATER I GET A RECALL ON MY 2ND VEHICLE, A FORD FOCUS 2014 FOR THE CPV.

Unknown or Other
Filed Jan 5, 2019116,000 milesMA

DRIVERS DOOR IS INCORRECTLY REPORTED AS BEING OPEN, INTERIOR LIGHTS ARE TURNED ON, PARKED OR WHILE DRIVING AND STOPPED AT TRAFFIC LIGHTS, IMPAIRING VISIBILITY OUTSIDE AT NIGHT. SECONDARY PREVENTS DOORS VEHICLE FROM BEING LOCKED BY EXTERNAL PAD WHEN PARKING THE VEHICLE AS WELL AS KEEPING LIGHTS ON DRAINING THE BATTERY. TRYING TO OPEN/CLOSE DOOR MULTIPLE TIMES EVENTUALLY RESOLVES, BUT GETS FRUSTRATING WHEN IT IS 5+ MIN TRYING TO DO THIS IN RAIN OR IN PARKING LOTS THIS HAS BEEN INCREASING IN FREQUENCY AND MORE FREQUENT IN COLD WEATHER THAN WARM..

Service Brakes
Filed Jan 5, 201945,000 milesTN

BRAKE PEDAL WENT TO FLOOR. HAPPENED IN AN INSTANT. NO LOSS OF BRAKE FLUID, NO EXTERNAL TO ATMOSPHERE FLUID LEAK. TAKEN TO FORD DEALERSHIP. DEALER COULD NOT FIND ISSUE, JUST STARTED REPLACING PARTS. AT FORD DEALER OVER ONE MONTH AND ONE WEEK. COST TO REPAIR OVER $900.00. DEALER COULD NOT EXPLAIN WHAT WENT WRONG. I HAD TO PUSH THE ISSUE HARD WITH THE SVC. MANAGER. FINALLY AFTER 2ND "SPECIAL BRAKE FLUSH" ISSUE WAS CORRECTED! NOW FOR THE SMOKING GUN..DAUGHTER HAS 2019 HONDA ODYSSEY VAN. RECENTLY GETS RECALL FOR BRAKE ISSUE. HONDA MUST BLEED REAR BRAKES. LOOKED UP RECALL. ISSUE WITH "COATING ON REAR INTERNAL DISC BRAKE PARTS CREATES AIR BUBBLES INSIDE SYSTEM CAUSING LOSS OF BRAKE PEDAL". LOOK UP WHO SUPPLIES BRAKES TO FORD AND HONDA (& MANY OTHERS)....COMPANY CALLED AKEBONO SUPPLIES TO MOST OF N.A.! THIS IS ANOTHER "TAKATA" ISSUE BREWING! I SUSPECT FORD IS COVERING UP ANY KNOWLEDGE OF THIS LOSS OF BRAKE ISSUE. AND, THIS LOSS OF BRAKE ISSUE WILL OCCUR ON THOUSANDS IF NOT MILLIONS OF OTHER VEHICLES, ITS JUST A MATTER OF TIME!

Service Brakes
Filed Dec 17, 2018117,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JENNINGS ANDERSON FORD (31480 FRONTAGE RD, BOERNE, TX 78006) WHERE THE BRAKE BOOSTER WAS REPLACED. TWO WEEKS LATER, WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO SWERVE OFF THE ROAD TO AVOID A CRASH. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT AND MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.

Power Train1 injured
Filed Dec 7, 201845,970 milesTN

PULLED OVER IN EMERGENCY LANE ON HIGHWAY 3 MILES FROM HOME. STOPPED CAR AND PLACED GEAR SHIFT IN PARK POSITION AND SET FLASHERS. ON GETTING OUT OF CAR NOTED CAR WAS MOVING FORWARD. RECHECKED TO SEE IF GEAR SHIFT WAS IN PARK WHICH WAS CONFIRMED BY PASSENGER. DRIVER ON GETTING OUT OF VEHICLE WAS UNABLE TO GET BACK IN WITH ATTEMPT TO GRAB SEAT BELT AS LEVERAGE TO GET BACK IN. VICTIM WAS UNABLE TO GET BACK IN AND FELL OUT OF CAR RESULTING IN CAR BACK DRIVER SIDE TIRE ROLLING OVER VICTIM. RESULTED IN HOSPITALIZATION WITH RIGHT SIDE 8 BROKEN RIBS, T-1 FRACTURE, PUNCTURED LUNG ON RIGHT AND MULTIPLE BRUISES AND LACERATIONS ON LEGS AND BACK. RESULTED IN CHEST TUBE PLACEMENT, PLACEMENT OF NECK BRACE, HOSPITALIZATION FOR 10 DAYS, WOUND CARE TO CUT ON RIGHT ANKLE, INPATIENT REHAB FOR 5 DAYS WITH CONTINUED OUTPATIENT REHAB FOR MINIMUM OF 1 MONTH. F/U NEUROSURGERY APPOINTMENT 12/18/18 TO DETERMINE REMOVAL OF NECK BRACE. CONTINUING TO PROVIDE DAILY WOUND CARE TO ANKLE ABRASION THAT IS PREVENTING PAINLESS WALKING. BRUISES REMAIN ON LEGS WITH SWELLING OF LEFT CALF AND THIGH MUSCLES. HAVE POLICE REPORT THAT VERIFIES THAT GEAR SHIFT WAS IN PARK AT THE TIME OF ACCIDENT. HAVE PICTURES OF BRUISES, CHEST TUBE PLACEMENT BUT UNABLE TO DOWNLOAD.

Unknown or Other
Filed Dec 1, 201865,000 milesNE

THE DRIVER SIDE DOOR ALWAYS SAID 'DOOR AJAR' AS IF IT WOULD NEVER LATCH WHEN CLOSED. IT HAS BEEN A PROBLEM SINCE WE HAVE OWNED THE VEHICLE WHICH WAS PURCHASED IN JULY OF 2014.

Electrical System
Filed Nov 20, 201871,000 milesIA

DOOR AJAR SENSOR KEEPS GOING OFF, DRAINS BATTERY, LEAVES ME STRANDED - HUGE ISSUE FOR A FAMILY!

Unknown or Other
Filed Nov 19, 2018135,000 milesSC

HEATING PROBLEM, HEAT ON DRIVER SIDE IN CAR THE PASS. SIDE BLOWING OUT COLD AIR.

Service Brakes
Filed Nov 15, 2018100,000 milesKS

THIS IS THE THIRD COMPLAINT I HAVE FILED IN AN ATTEMPT FOR THIS ISSUE TO BE INVESTIGATED. AS I WAS PULLING INTO MY GARAGE THIS EVENING, MY BRAKES FAILED AGAIN WITH NO WARNING. I NARROWLY MISSED HITTING THE WALL. I WAS TRAVELING AT A LOW SPEED. MY VEHICLE HAS APPROXIMATELY 100,000 MILES ON IT.

Service Brakes
Filed Nov 14, 2018126,357 milesNC

I HAD THE BRAKE BOOSTER, MASTER CYLINDER, NEW BRAKE PADS AND BRAKE HYDRAULIC SYSTEM REPLACED 5 MONTHS AGO AND NOW IT'S DOING THE SAME THING AGAIN. BRAKES ARE HARD TO PUSH AND VERY DIFFICULT TO STOP OR GO ALL THE WAY DOWN. ALSO, BURNING SMELL AROUND THE BRAKES. VERY DANGEROUS.

Unknown or Other
Filed Nov 12, 2018444,479 milesTX

WHEN DRIVING CAR TRANSMISSION RANDOMLY GOES INTO NEUTRAL AND WHEN YOU GIVE IT GAS IT WILL NOT GO. THIS IS VERY DANGEROUS. ONE COULD GET HIT AND KILLED. I CHECKED WITH FORD AND THERE IS NO RECALL YOUTUBE SHOWS ISSUES W/THIS

Service Brakes
Filed Nov 12, 2018100,323 milesKS

WHEN APPROACHING AN INTERSECTION THE BRAKES FAILED AND BRAKE PEDAL FELL ALL THE WAY TO THE FLOOR, FORCING ME TO TURN INTO CURB TO AVOID BEING HIT BY CROSS TRAFFIC. THIS IS AN INTERMITTENT ISSUE THAT OCCURS WHEN PRESSURE IS PLACED ON THE SYSTEM. THE FORD DEALERSHIP HAS ALREADY REPLACED THE BRAKE BOOSTER AND MASTER CYLINDER (TWICE) AND THEY CANNOT DUPLICATE THE ISSUE. THIS HAS ALMOST CAUSED SEVERAL WRECKS, AS THERE IS TYPICALLY NO WARNING SIGNS TO WHEN IT MAY OCCUR.

Air BagsCrash1 injured
Filed Nov 11, 201870,000 milesMO

I WAS DRIVING DOWN THE HWY WHEN I HIT A DEER. DIDN'T HAVE TIME TO BREAK, DRIVING 55MPH WHEN THE IMPACT OCCURRED, TOTAL FRONT END DAMAGE. THE AIR BAG IN MY VEHICLE DID NOT DEPLOY. I WAS LUCKY THAT THE DEER DIDN'T COME THROUGH THE WINDSHIELD, IF SO BODILY DAMAGES WOULD HAVE BEEN ASTRONOMICAL CONSIDERING THE AIR BAG DID NOT DIPLOY DURING A 55 MPH IMPACT CAUSING TOTAL FRONT END DAMAGE TO MY FORD EDGE, IT WAS UNDRIVABLE FROM THE SCENE OF ACCIDENT. HOW DOES A AIR BAG NOT DIPLOY DURING A IMPACT CAUSING SO MUCH FRONT END DAMAGE THE VEHICLE WASUNABLE TO BE DRIVEN FROM THE SCENE?

Service Brakes
Filed Nov 11, 201888,000 milesKS

MY WIFE WAS DRIVING TO WORK AFTER DROPPING OUR 2 YEAR OLD OFF AT GRANDMAS. SHE WENT TO SLOW FOR A STALE GREEN LIGHT AND THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY SHE WAS ALMOST TO WORK AT THIS POINT. WE HAD THE VEHICLE TOWED TO MY SHOP. REPLACE THE BRAKE BOOSTER BECAUSE IT HAS A KNOWN ISSUE ( NO RECALL JUST WARRANTY EXTENSION), ALSO REPLACED THE MASTER CYLINDER BECAUSE THIS WAS CLEARLY A HYDRAULIC FAILURE IN THE BRAKE SYSTEM. DRIVING THE VEHICLE HOME THAT NIGHT WITH A GOOD PEDAL UNTIL I GET TO THE OFF RAMP, AT 70 MILES AN HOUR THERE IS NO LONGER ANY BRAKE PEDAL AND HAD TO USE THE TRANSMISSION TO SAFELY SLOW THE VEHICLE. NOW MY WIFE IS TERRIFIED TO DRIVE HER VEHICLE IN FEAR THAT THE PEDAL IS THERE ONE MINUTE AND GONE THE NEXT.

Service Brakes
Filed Nov 9, 201870,895 milesPA

I WAS ON 222 IN KUTZTOWN PA IT WAS RAIN THE VECHILE IN FRONT OF SLAMMED ON HIS BRAKES I IN TURN DID THE SAMETHING EXCEPT THEIR WAS NO ABS THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR I HAD ENOUGH DISTANCE BETWEEN ME AND THE OTHER THE OTHER CARME TO A STOP THE BRAKES WERE VERY SPONGY.THE VECHILE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPLACED THE BRAKE BOOSTER, THE ABS BOOSTER, REAR BRAKE PADS AND ROATERS.THE BRAKE PADS AND ROATORS WERE NEW APRIL 2017 AND INSPECTED IN MAY 2018 THEY WERE FINE.ONLY 13000 MILES WERE PUT ON THE CAR SINCE 2017.ON THE WAY HOME TODAY THE BRAKES WENT OUT AGAIN.

Service Brakes
Filed Nov 2, 201870,010 milesMD

WHEN THE BRAKE ABS SYSTEM ENGAGED, SEVERAL MINUTES LATER THE BAKE PEDAL WENT TO THE FLOOR AND THE BAKES FAILED.

Electrical System
Filed Oct 18, 201858,919 milesTX

VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.

Electrical System
Filed Oct 15, 2018WI

THE DOOR AJAR SENSOR IS ALWAYS ON. WHEN I START DRIVING THE LIGHTS ARE ON UNTIL I MOVE A FEW FEET. I AM NOT ABLE TO LOCK MY DOORS OR USE MY REMOTE START. IT HAS KILLED MY BATTERY. WHEN MY CAR IS PARKED AND TURNED OFF THE LIGHTS WILL COME ON AND OFF RANDOMLY.

Electrical System
Filed Oct 2, 201874,600 milesWI

FILED DOOR AJAR COMPLAINT WITH NHTS SEPTEMBER 24, 2014 #10638797. HAD PROBLEM REPAIRED MARCH 15, 2015. COST $245.93. SAME ISSUE OCCURING AGAIN. THIS TIME THE DOOR AJAR WARNING WILL NOT GO OFF UNLESS THE CAR IS IN GEAR AND WE OPEN THE DOOR AND CLOSE IT. NOT SAFE TO BE TRAVELING AND OPENING AND CLOSING A DOOR TO GET DOOR AJAR WARNING TO TURN OFF.

Unknown or Other
Filed Sep 30, 201895,000 milesIA

THE DOOR AJAR LIGHT AND WARNING SOUNDS ALERT WHEN ALL DOORS OF THE VEHICLE ARE DEFINITELY CLOSED. THIS HAS CAUSED ME TO RUIN 2 BATTERIES IN THE LAST 1.5 YEARS. ALSO IT CAUSES MY DOOR LOCKING MECHANISM TO NOT ENGAGE WHILE DRIVING LEAVING ME VULNERABLE AND UNSAFE AS A FEMALE DRIVER. MY FORD DEALER WILL CHARGE ME +$500 TO FIX THE 2 FAULTY MECHANISMS, THEN PROBABLY ANOTHER +$500 WHEN THE OTHER 2 BEGIN NOT WORKING.

Service Brakes
Filed Sep 29, 201860,000 milesRI

8-11-2016 COMPLETE BRAKE FAILURE WHILE IN MOTION, BRAKE PEDAL TRAVELS TO FLOOR WITH NO POWER ASSIST. DEALER DIAGNOSES AND REPLACES BRAKE BOOSTER. 9-24-2018 COMPLETE BRAKE FAILURE UNABLE TO STOP AT HIGHWAY SPEEDS. MANAGED TO GET TO SAFETY. PEDAL TRAVELS TO FLOOR NO STOPPING. CALLED DEALER ONCE MORE, WAS ADVISED TO CONTACT FORD FOR COVERAGE OF WORK AS IT IS OUT OF WARRANTY. DO NOT WANT THIS VEHICLE WITH 2 BRAKE FAILURE EVENTS. PENDING SERVICE CASE.

Electrical System
Filed Sep 25, 201866,700 milesFL

DRIVER'S SIDE DOOR SENSOR. VEHICLE WARNING LIGHT DAYS DRIVER'S DOOR IS OPEN WHEN IT IS ACTUALLY CLOSED. PROBLEM PREVENTS AUTO DOOR LOCKS TO ENGAGE AND KEEPS INTERIOR LIGHTS ON WHEN DOOR IS LOCKED AND IGNITION IS OFF CAUSING BATTERY DRAIN.

Service Brakes
Filed Sep 22, 201886,000 milesME

ON 9/18/18 WHILE TRAVELING HOME FROM DOING SOME ERRANDS WENT TO APPLY BRAKES TO SLOW AND TURN AND PEDAL WENT TO THE FLOOR, PUMPED THEM A FEW TIMES TO STOP AND SINCE THEY HAVE PROGRESSIVELY GOTTEN WORSE TO A POINT OUR MECHANIC SUGGESTED NOT TO DRIVE THE VEHICLE. AFTER SOME RESEARCH IT LOOKS LIKE A COMMON PROBLEM FOR THE EDGE! IS FORD GOING TO STEP UP?? SOUNDS LIKE A COSTLY ADVENTURE. FORD NEEDS TO TAKE RESPONSIBILITY!! REACHED OUT TO FORD FOR RECALL INFO. AND THERE HAPPENS TO NONE FOR MY VEHICLE. THEY SUGGESTED TO BRING TO A FORD DEALER MECHANIC AND AFTER DIAGNOSIS MAYBE FORD WILL HELP EASE THE FINANCIAL PAIN. MAYBE! UNFORTUNATELY FORD MECHANICS ARE MORE THAN DOUBLE THE COST OF OUR MORE THAN CAPABLE MECHANIC. FOR THE SAFETY OF ALL EDGE OWNERS PLEASE ISSUE A RECALL.

Service Brakes
Filed Sep 20, 201876,000 milesFL

WHILE DRIVING VEHICLE BRAKE PEDAL WENT TO THE FLOOR MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STOP. I TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE BRAKES AND MASTER CYLINDER HOWEVER THAT DID NOT CORRECT THE PROBLEM OF NO BRAKE PEDAL. I THEN TOOK THE VEHICLE TO FORD WHERE THEY ADVISED THAT THEY HAVE SEEN A RASH OF THIS PROBLEM, AND ADVISED THAT IT IS MOST LIKELY THE ABS CONTROL MODULE. THE VEHICLE IS AT THE FORD DEALERSHIP AS I TYPE. THIS IS THE SECOND ISSUE WITH THIS VEHICLE, THE FIRST WAS A BRAKE BOOSTER FAILURE THAT MADE THE BRAKE PEDAL VERY HARD TO PUSH.

Steering
Filed Sep 9, 2018161,000 milesTN

I HAVE HAD MY POWER STEERING FAIL 4 TIMES IN THE LAST YEAR. MOST RECENTLY, I HAD THE WHOLE SYSTEM REPLACED WHILE OUT OF STATE ON VACATION. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. THIS COULD CAUSE A SERIOUS ACCIDENT.

Service Brakes
Filed Sep 7, 2018MI

BRAKE BOOSTER WENT OUT, DOOR AJAR KEEPS COMING AND LEAVES MY INTERIOR LIGHTS ON DRAING BATTERY

Structure › Body
Filed Sep 3, 2018100,000 milesKS

DRIVER DOOR NOT SHUT ALERT CONTINUALLY COMES ON AND LEAVES CAR INTERIOR LIGHTS ON. THIS HAPPENS ON A DAILY BASIS. THE DOOR IS LATCHING FINE. THE SENSOR IS FAULTY.

Electrical System
Filed Aug 31, 2018148,000 milesOK

DOOR AJAR ISSUE. DOOR IS LATCHED PROPERLY, BUT THE SENSOR IS FAULTY.

Service Brakes
Filed Aug 29, 201895,000 milesTX

IN AUGUST 2018, I APPLIED THE BRAKES ON MY 2012 FORD EDGE AND THE PEDAL WENT TO THE FLOOR. THIS HAPPENED BEFORE AND TOOK IT FOR DIAGNOSTIC; ABS SENSOR WAS TRIPPED, BUT ONCE RESET ALL APPEARED TO WORK FINE. WAS NOT SURE WHAT PROBLEM WAS AND SINCE COULD NOT REPLICATE, IT WAS NOT CLEAR WHAT WE SHOULD DO TO FIX PROBLEM. IT HAS NOW HAPPENED AGAIN. I HAD NO BRAKE PRESSURE, BUT COULD HEAR A WHISTLE SOUND WHEN RELEASING THE BRAKE. I HAD THE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. HOWEVER, ON TEST DRIVE DURING HARD BRAKING THE PEDAL AGAIN WENT TO FLOOR, WHISTLING STOPPED. IT APPEARS THE PROBLEM IS IN THE ABS SYSTEM. THE COST TO REPLACE ELECTRONIC AND HYDRAULIC ABS IS OVER $1100. AFTER ONLINE RESEARCH, I CAN SEE THIS IS COMMON PROBLEM WITH FORD EDGES -- CLEARLY TOO COMMON.

Service Brakes
Filed Aug 29, 2018109,000 milesOH

THE ORIGINAL POWER BRAKE BOOSTER FAILED AND WAS REPLACED. THE SECOND POWER BRAKE BOOSTER FAILED AND ANOTHER ONE WAS REPLACED. THE FORD DEALERSHIP DID NOT WANT TO RECOGNIZE THAT THERE WAS A PROBLEM WITH THIS PART AGAIN AND PASSED IT OFF AS SOMETHING ELSE (REAR CALIPER) CAUSING THE BRAKES TO LOOSE PRESSURE. I HOPE A REVIEW OF THESE PARTS WILL BE MADE FOR OTHER DRIVER'S SAFETY. SEE ATTACHMENTS.

Electrical System
Filed Aug 28, 2018NC

LEFT REAR PASSENGER DOOR IS AJAR. DRIVERS DOOR IS AJAR. LIGHTS WON'T GO OFF BECAUSE THE SENSORS SAY THE DOORS ARE OPEN. I BELIEVE THEY ARE SHUT. THIS HAS KILLED MY BATTERY. IT HAPPENS FREQUENTLY CAUSING STRESS NOT KNOWING IF MY CAR IS GOING TO START IN THE MORNING

Electrical System
Filed Aug 24, 2018NJ

DOOR AJAR NOTIFICATION STAYS ON WHEN DOOR IS CLOSED, RUNNING, AND WHILE DRIVING. THIS CAUSES THE LIGHTING TO REMAIN ON THUS DRAINING THE BATTERY.

Service Brakes
Filed Aug 14, 2018132,500 milesPA

THE BRAKE BOOSTER WENT BAD AND THE FORD DEALER NOTED THIS WAS NO LONGER COVERED EVEN THOUGH THERE IS A FIELD SERVICE ISSUE NOTED. CAR IS UNDER 133000, POWER IN BRAKES JUST WENT AWAY AND BRAKES WERE SPONGY.

Service Brakes
Filed Aug 11, 201861,180 milesGA

3 TIMES BRAKES WERE SOFT AND BRAKE PEDAL WENT COMPLETELY TO FLOOR WHEN TRAVELING DOWN THE ROAD. CAR WAS SLOW TO STOP!!! TAKING A LONG TIME, STANDING UP ON BRAKES. AFTER PUMPING THEM SEVERAL TIMES STILL PEDAL GOING TO FLOOR. VERY DANGEROUS. NOW, VERY LITTLE BRAKES AT ALL. EVEN SITTING STILL, BRAKE PEDAL GOES TO FLOOR. ONLINE REVIEWS, MANY FORD EDGE VEHICLES WITH SAME MANUFACTURE PROBLEM. I'LL BE TAKING CAR TO MECHANIC BECAUSE I NEED TRANSPORTATION.

Power TrainCrash
Filed Aug 8, 201888,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT MOVED FORWARD AND STRUCK A TREE WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND DEEMED OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Service Brakes
Filed Aug 7, 201881,000 milesOH

WHEN DRIVING MY 2012 FORD EDGE I EXPERIENCED PROBLEMS WITH THE BRAKES AT LOW SPEEDS. WHEN I WAS PARKING OR TRYING TO STOP FOR A STOP LIGHT, THE BRAKES WOULD BECOME ROCK HARD AND I WOULD HAVE TO PUSH AS HARD AS I COULD AND HOPE IT WOULD STOP. IT WAS A VERY FRIGHTENING EXPERIENCE AND A DEFINITE SAFETY ISSUE. ON ONE OCCASION I WAS UNABLE TO GET THE CAR TO STOP AND ROLLED INTO THE ROAD. I JUST BOUGHT THE CAR LESS THAN 48 HOURS BEFORE. I WAS INFORMED IT WAS DUE TO THE BRAKE BOOSTER BEING BAD. FORD IS REPAIRING THIS.

Unknown or Other
Filed Aug 6, 201851,000 milesOH

DOOR AJAR LIGHT STAYS ON AFTER CAR DOOR IS SHUT WHICH IN TURN LEAVES YOUR DOME LIGHTS ON WHICH IN TURN WILL RUN YOUR BATTERY DEAD. DOORS WILL NOT LOCK AND THAT'S A SAFETY HAZARD IF YOU HAVE CHILDREN IN THE BACKSEAT

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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