Page 8 of 23 · complaints 351–400 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Nov 15, 201740,266 milesCA

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. THE ISSUE IS CAUSING LIGHTS TO STAY ON AND DRAINING BATTERY. ALARM SYSTEM CANNOT BE ACTIVATED BECAUSE IT WILL GO OFF UNEXPECTEDLY IF IT SENSES THAT THE DOOR HAS BEEN OPENED.

Electronic Stability Control (esc)
Filed Nov 13, 201794,000 milesWA

THE DOOR LATCH IS FAULTY. IT IS TELLING ME THAT THE DOOR IS AJAR WHEN IT IS CLOSED. THE INTERIOR LIGHTS STAY ON WHICH WILL CAUSE THE BATTERY TO DIE.

Electrical System
Filed Nov 11, 2017NJ

FAULTY DOOR LATCH SENSOR ON REAR DRIVER SIDE DOOR. THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS FULLY CLOSED CAUSING THE INTERIOR LIGHTS TO COME ON AS WELL. THE INTERIOR LIGHT STAY ON EVEN AFTER THE CAR IS SHUT OFF CAUSING DRAINING OF THE BATTERY. THE DOOR AJAR LIGHT HAS EVEN COME ON WHEN DRIVING. PROBLEM STARTED OVER A MONTH AGO AND HAS BEEN SPORADICALLY HAPPENING

Engine
Filed Nov 7, 2017FL

2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017*JS

Engine
Filed Nov 7, 201735,270 milesFL

VEHICLE SUDDENLY STOPS GOING, NO ACCELERATION. HAPPENS WITHOUT WARNING, FORCING YOU TO GET OFF THE ROAD. MUST SHUT OFF VEHICLE AND RESTART. CREATES A VERY HAZARDOUS SITUATION WHERE YOU CAN BE TRAVELING ON THE INTERSTATE GOING 65 MPH & SUDDENLY HAVE NO POWER! ENGINE IS RUNNING BUT THERE'S NO ACCELERATION WHATSOEVER. MY WARRANTY JUST RAN OUT & I HAVE LESS THAN 36000.0 MILES ON THIS CAR! ONLY HAPPENS WHEN YOU'RE TRAVELING WHICH MEANS YOU HAVE NO WAY OF PREPARING & PUTS YOUR LIFE IN JEOPARDY.

Vehicle Speed Control
Filed Nov 3, 201754,959 milesNC

THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.

Power Train
Filed Oct 31, 201750,000 milesFL

2012 FORD EDGE RAPIDLY LOSES ACCELERATION AND COMES TO A STOP. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR WILL NOT INCREASE SPEED. IT CAUSES A SERIOUS SAFETY HAZARD AS THE CAR WILL GO FROM 60 TO ZERO IN SECONDS. DRIVER MUST FIND A SAFE PLACE TO PULL OVER, (SOMETIMES IMPOSSIBLE) TO STOP ENGINE AND RESTART TO CONTINUE ON. PROBLEM IS INTERMITTENT. REPAIR AT FORD SAYS THROTTLE BODY IS THE PROBLEM AND IT IS HAPPENING ON 2011-2105 FORDS. FORD DOES NOT CARE AND WILL NOT PAY FOR THE REPAIR IF YOU ARE OUT OF WARRANTY. THIS HAS HAPPENED FOUR TIMES IN THE LAST TWO WEEKS. VERY DANGEROUS.

Service Brakes
Filed Oct 24, 2017WA

I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS

Service Brakes
Filed Oct 20, 201778,000 milesTN

I HAVE HAD TROUBLE WITH BRAKE SYSTEM SINCE I'VE PURCHASED THE VEHICLE. REPLACED BRAKE PADS SEVERAL TIMES. LAST WEEK, NOTICED PUSHING BRAKE PEDAL TO THE FLOOR TO STOP, TOOK IN TO THE MECHANIC THAT I USE-THE ENTIRE MASTER CYLINDER WAS BLOWN OUT THE BACK WITH BRAKE FLUID JUST POURING OUT. HE REPLACED THE MASTER CYLINDER (FROM FORD PARTS STORE) AND ALSO FRONT AND BACK BRAKES. WHEN I PICKED UP MY VEHICLE, ITS STILL NOT CORRECTED. BRAKE PEDAL IS STILL "LOOSE" ALMOST GOING TO THE FLOOR AS IT WAS AND NOW IT HAS HISSING NOISE AND SPONGE PEDAL. I CALLED THE FORD DEALERSHIP, STATES THAT IS A BRAKE BOOSTER ISSUE.TO CALL AND CHECK RECALL ON THIS PARTICULAR VIN #. I CALLED FORD MOTOR CO AT 1-800-392-3673 AND VERIFIED NO RECALL ON MY SPECIF VIN #, BUT MANY FORD EDGE 2012 HAVE BEEN RECALLED FOR THE BRAKE BOOSTER. THEY REFERRED ME TO CONTACT THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION TO GIVE THIS SAFETY COMPLAINT. I';M VERY UPSET THAT THIS IS A SAFETY ISSUE WITH MY FORD EDGE AND NOTHING IS BEING OFFERED TO ME THROUGH FORD TO GET THIS ISSUE FIXED. THIS WOULD BE WHEN VEHICLE IS IN MOTION OBVIOUSLY....

Service Brakes
Filed Oct 20, 201778,000 milesTN

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS LOOSE AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTERWARDS, THE VEHICLE MADE AN ABNORMAL HISSING NOISE. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (SLOAN-FORD LINCOLN MERCURY INC, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

Engine
Filed Oct 18, 201773,744 milesMI

ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.

Electrical System
Filed Oct 17, 201742,000 milesWV

09/15/2017 DRIVER DOOR AJAR CAME ON SHOWING DOOR WAS OPEN. CLOSED DOOR SEVERAL TIMES AND IT WOULD GO OFF. THIS HAPPENED SEVERAL TIMES UNTIL 10/10/2017. NOW IT WON'T GO OFF AND MY DOORS WOULDN'T AUTO LOCK WHEN IN MOTION AND WOULDN'T STAY LOCKED MANUALLY EITHER. MY DOME LIGH WOULD STAY ON ALSO. 10/16/2017 CAR WOULD NOT START, BATTERY WAS DRAINED AND NO LIGHTS WERE LEFT ON. CALLED GARAGE AND JUMP STARTED VEHICLE AND TOOK IT IN FOR REPAIRS. JUST GOT CALL THAT THE BATTERY AND DOOR AJAR SENSOR WILL HAVE TO BE REPLACED. IT WILL COST ALMOST $800.00 TO FIX. THE WARRANTY JUST EXPIRED ON VEHICLE AND THAT LEAVES ME WITH THE BILL. I READ NUMEROUS OTHER COMPLAINTS ABOUT THE SAME VEHICLE AND SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS. IT IS A BIG SAFETY ISSUE ESPECIALLY WHEN YOU HAVE CHILDREN AND THE DOORS WON'T STAY LOCKED.

Electrical System
Filed Oct 14, 2017AL

DOOR AJAR STAYS ON

Engine
Filed Oct 10, 201754,000 milesCA

I WAS DRIVING ON A BUSY, CITY STREET AT APPROXIMATELY 30MPH WHEN MY 2012 FORD EDGE SPORT LOST POWER AND THE "WRENCH" WARNING LIGHT CAME ON. I HAD TO CAREFULLY MOVE TOWARDS THE RIGHT LANE AND WAS ABLE TO COAST INTO THE PARKING LOT OF A CONVENIENCE STORE. I TURNED IT OFF, WAITED 10 MINUTES, AND IT STARTED UP AGAIN. I DROVE HOME THE 3 MILES WITHOUT INCIDENT. THE SAME AFTERNOON, I DROVE IT TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT. THEIR REPORT SHOWED NO CODES AND TOLD US THERE WAS NOTHING THEY COULD DO. I DROVE IT THAT NIGHT ABOUT 30 MILES WITHOUT ANY PROBLEMS. THE NEXT MORNING, I EXITED MY NEIGHBORHOOD TRACT INTO A BUSY INTERSECTION WHERE THE CAR DIED AGAIN. I BARELY COASTED ONCE AGAIN TO SAFETY AFTER TRYING TO MAKE IT THROUGH THE INTERSECTION WITH THE THREAT OF ONCOMING TRAFFIC. THIS WAS TERRIFYING. I CALLED A TOW TRUCK AND THE CAR WAS TOWED TO THE SAME DEALER WHERE THEY CONTINUE TO SAY THERE IS NO CODE AND THEY CANNOT DUPLICATE THE PROBLEM AFTER DRIVING IT. THEY DID REPLACE THE BATTERY, SAYING THAT IT WAS LOW, EVEN THOUGH THE BATTERY IS LESS THAN ONE YEAR OLD. I AM NOT CONFIDENT THAT REPLACING THE BATTERY WILL FIX THE PROBLEM AND THEY DON'T SEEM CONFIDENT EITHER. THEY HAVE HAD THE CAR FOR 5 DAYS NOW AND WANT US TO PICK UP THE CAR UP TOMORROW. HOW CAN I FEEL SECURE DRIVING MY FAMILY IN A CAR THAT HAS PUT ME IN THIS DANGEROUS PREDICAMENT? I HAVE SPOKEN TO THE SERVICE MANAGER, FORD REGIONAL MANAGERS, AND NONE OF THEM ARE EMPATHETIC TO THIS SITUATION AND THEY OFFER NO SOL

Service BrakesCrash
Filed Oct 6, 201785,000 milesNC

BRAKE BOOSTER FAILED NEARLY KILLING US IN DEC 2015 AS WE ROLLED INTO AN INTERSECTION. LUCKILY NOBODY HIT US. REPAIRED JAN 2016 UNDER CUST SATISFACTION PROGRAM 13N02 BY FORD, LIKELY TO AVOID A REAL RECALL. REPLACEMENT BOOSTER HAS NOW FAILED ALMOST CAUSING ANOTHER ACCIDENT AFTER A YEAR AND 1/2 AND 15K MILES AS WIFE HAD TO RUN OFF ROAD TO AVOID STOPPED TRAFFIC BECAUSE SHE HAD NO BRAKES. WHY HAS NHTSA NOT FORCED A RECALL? IT IS LITERALLY IS A SITUATION WHERE THOUSANDS OF THESE CARS ARE ROLLING AROUND WITH ADULTS AND YOUNG DRIVERS NOT KNOWING THAT AT SOME POINT THEY'LL NEED TO STOP AND THEY WILL HAVE ZERO BRAKES. IS ANYBODY READING THESE? YES IF YOU PUSH TO THE FLOOR HARD AND HOLD IT TIGHT IT WILL EVENTUALLY STOP AS A CRUDE MANUAL BRAKE. KIDS HAVE NEVER DRIVEN A CAR WITHOUT POWER BRAKES! THE REST OF US AREN'T EXPECTING IT SINCE NO WARNING SIGNS. FORD IS SIMPLY INSTALLING THE SAME DEFECTIVE PART ENDANGERING LIVES. WHAT DO WE DO, SELL THE CAR AND PUT SOMEONE ELSE AT RISK SINCE THE REPLACEMENT PARTS ARE THE SAME FAULTY CRAP?

Electrical System
Filed Oct 3, 201762,500 milesFM

DRIVERS SIDE DOOR AJAR SENSOR IS DEFECTIVE. AT ABOUT 60K MILES, THE DRIVER DOOR AJAR LIGHT STAYS ON. SLAMMING THE DOOR REPEATEDLY OVER A DOZEN TIMES WILL SOMETIMES TURN THE LIGHTS OFF. AFTER GOOGLING THE ISSUE I SEE THAT IT'S A PROBLEM FOR HUNDREDS OF FORD EDGE OWNERS BETWEEN THE YEARS 2011-2013. THIS SHOULD BE CONSIDERED A SERIOUS RECALL ISSUE. THIS IS MY WIFE'S CAR AND SHE DRIVES OUR DAUGHTER TO SCHOOL AND PRACTICE. WHEN THE DOOR AJAR LIGHT WON'T GO OUT YOU CANNOT LOCK THE DOORS. AT NIGHT THE INTERIOR LIGHTS WON'T TURN OFF, SO IT'S HARD TO SEE OUTSIDE THE VEHICLE AND IS AN ACCIDENT WAITING TO HAPPEN. IF SHE'S IN AN ACCIDENT AND THE DOORS FLY OPEN, DAMAGE WILL BE MUCH WORSE. IF SHE'S AT AN INTERSECTION AND A CRIMINAL OPENS HER DOOR BECAUSE SHE CAN'T LOCK THE CAR IT'S ON FORD. THERE'S A LACK OF OVERALL SECURITY AND SAFETY WITH THIS DOOR AJAR ISSUE. THIS SHOULD BE A RECALL. I AM LUCKY ENOUGH TO BE ABLE TO AFFORD THE $439.95 WE WERE CHARGED TO REPAIR IT, BUT THOSE WHO AREN'T PUT THE REST OF US ON THE ROAD AT RISK.

Engine
Filed Sep 25, 201756,520 milesTX

WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATES ALONG WITH A SUDDEN LOSS OF POWER INDICATING "LIMP" MODE HAS BEEN ENTERED. POWER OFF THE CAR FOLLOWED BY RESTART SEEMS TO CLEAR THE CODE AND ALLOW NORMAL OPERATION WITH GOOD ENGINE POWER. ELECTRONIC THROTTLE BODY SEEMS TO BE THE CULPRIT. THIS IS A RATHER DANGEROUS OCCURRENCE WHEN DRIVING ON BUSY, CROWDED STREETS AND FREEWAYS. THIS HAS HAPPENED MULTIPLE TIMES. MOST RECENT IS 24 SEPTEMBER 2017.

Service Brakes
Filed Sep 21, 201762,609 milesFL

WHILE TURNING INTO A PARKING LOT ON 6/26/17, MY BRAKES FAILED - WENT TO THE FLOOR AND I KEPT GOING - SLOWLY SINCE I WAS TURNING. DEALERSHIP SENT A WRECKER BECAUSE I WAS AFRAID TO DRIVE THE VEHICLE. IT WAS THE BRAKE BOOSTER THAT HAD FAILED. I HAD JUST HAD NEW REAR BRAKES PUT ON 5/16/17 AND WENT BACK BECAUSE OF CLUNKING NOISE WHEN I APPLIED THE BRAKE ON 6/1/17. I UNDERSTAND THAT THIS HAS HAPPENED TO OTHER 2012 FORD EDGES AND WANTED YOU TO ADD MY VEHICLE TO THE LIST. COULD HAVE BEEN REALLY BAD IF I HAD BEEN DRIVING FAST AND FASTER AND SUDDENLY NEEDED TO STOP!

Service Brakes
Filed Sep 21, 2017116,000 milesLA

IN SEPTEMBER 2017, I WAS PULLING INTO A BANK WITH MY 2012 FORD EDGE. I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I TRIED REAPPLYING THEM BUT ONCE AGAIN HAD ALMOST NO BRAKING POWER TO STOP. AFTER COMING TO A STOP WITH THE PARKING BRAKE I TURNED THE CAR OFF THEN BACK ON. STILL NO BRAKE PRESSURE, BUT A WHISTLE SORT OF SQUEAK WHEN RELEASING THE BRAKE. I CONTACTED HUB CITY FORD IN LAFAYETTE, LA AND BROUGHT IT IN FOR REPAIRS (SEPT 11). THERE WAS A RECALL ON THE BRAKE BOOSTER WHICH THEY AGREED WAS THE PROBLEM, AND THEY REPLACED. REPLACING THE BOOSTER DID NOT RESOLVE THE ISSUE, AND THE DEALERSHIP SAID THE MASTER CYLINDER NEEDED TO BE REPLACED, EVEN THOUGH THERE WERE NO SYMPTOMS INDICATING AN ISSUE (NO ENGINE LIGHT, NO LEAKS, NO GRADUAL LOSS IN PRESSURE). THEY REPLACED THE MASTER CYLINDER, THEN CALLED TO TELL ME THERE IS STILL NO BRAKE PRESSURE. NOW THEY ARE SAYING THE HCU NEEDS TO BE REPLACED, AND IT WILL COST $1200. THERE WAS NO WARNING THAT THIS WAS GOING OUT, AND TO MY KNOWLEDGE, DOESN'T SHOW UP ON ANY TYPE OF DIAGNOSTICS. I CONTACTED FORD, AND THEY CREATED A CASE (CAS-13144337) BUT WOULD NOT TELL ME IF THERE WERE OTHER COMPLAINTS WITH THE SAME ISSUE. BY CHECKING ONLINE, I SEE THAT THIS HAS HAPPENED MANY TIMES TO MANY CAR OWNERS WITH NO WARNING. THE DEALERSHIP TOLD ME THAT OFTENTIMES THEY REPLACE THE POWER BOOSTER (RECALL ISSUE) AND ULTIMATELY END UP REPLACING OTHER COMPONENTS THAT ARE THE REAL PROBLEM. THE REPLACED BOOSTERS ARE BEING REPORTED BACK TO FORD, BUT MAYBE THE

Structure › Body
Filed Sep 14, 201744,000 milesIL

DOOR LATCH MECHANISM... DOOR AJAR LIGHT CONSTANTLY ON

Electrical System
Filed Sep 11, 201776,000 milesKS

VEHICLE IS STATIONARY. DASH WARNING "DRIVER'S DOOR IS AJAR". DOOR IS CLOSED, BUT COMPUTER INDICATES THE DOOR IS NOT CLOSED. WHEN THIS OCCURS, A WARNING LIGHT APPEARS ON THE DASH INDICATING "DOOR IS AJAR". IF I DRIVE WITH THAT LIGHT ON, ANOTHER WARNING IS DISPLAYED TO "SHIFT TO PARK". WHEN WARNING IS ON, THE DOME LIGHTS STAY ON. IF I ATTEMPT TO LOCK THE CAR WITH THE REMOTE, THE HORN BEEPS TWICE (AS OPPOSED TO ONCE), INDICATING THE DOORS ARE NOT LOCKED.

Electrical System
Filed Sep 8, 201785,000 milesME

THE DOOR AJAR WARNING STAYS ON WHEN DOOR IS CLOSED

Engine
Filed Sep 3, 2017117,000 milesIA

MY CHECK ENGINE LIGHT IS ON, SHOWS CODE P0299 WHICH REFERS TO AN UNDERBOOST CONDITION WITH THE TURBO OR SUPERCHARGER SYSTEM. MY MECHANIC SPOKE TO A DEALERSHIP WHO STATED THEY'VE PUT 3 PARTS IN THE VEHICLE THEY HAVE IN THE SHOP AND ITS STILL NOT FIXED. SOUNDS LIKE ITS A COMMON ISSUE. CAN YOU INVESTIGATE FOR A RECALL?

Exterior Lighting
Filed Aug 30, 201793,000 milesNM

WHEN I GET INTO MY CAR, CLOSE THE DOOR, AND START THE ENGINE, THE PASSENGER DOOR AJAR SIGN COMES ON. IT STAYS ON, AS WELL AS THE OVERHEAD LIGHTS, EVEN IF I SHUT THE PASSENGER DOOR.

Engine
Filed Aug 25, 201760,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN AND RESTARTED THE VEHICLE. ADDITIONALLY, THE ALL WHEEL DRIVE INDICATOR AND WRENCH ICON ILLUMINATED. THE CONTACT CALLED GROOVE FORD (LOCATED AT 10039 E ARAPAHOE RD CENTENNIAL, CO 80112 720-466-2895) AND WAS INFORMED TO CONTACT FORD CUSTOMER SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.

Electronic Stability Control (esc)
Filed Aug 24, 2017KY

THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO

Unknown or Other
Filed Aug 11, 2017NC

BACK DRIVER SIDE DOOR LATCH, FRONT DRIVER SIDE DOOR LATCH

Unknown or Other
Filed Aug 9, 201729,000 milesFL

A WRENCH WARNING WOULD JUST APPEAR ON MY DASH AND MY CAR WOULD TOTALLY JUST SHUT DOWN. I CAN BE ON THE HIGHWAY AND THIS HAPPENS..HAPPENED 2 MORE TIMES THEN FINALLY TOOK IT TO FORD AND THEY REPLACED MY THROTTLE BODY FOR 750.00. PICKED CAR UP AND 2 DAYS LATER HAPPENED AGAIN. TOOK BACK TO FORD AND THEY SAID NOTHING IS WRONG.

Electrical System
Filed Jul 26, 2017103,000 milesPA

WHEN YOU CLOSE THE FRONT DRIVER'S SIDE DOOR, THE DOOR AJAR LIGHT REMAINS ON. ALL THE INTERIOR LIGHTS STILL LIT. THEY EVENTUALLY GO OFF ONCE YOU START DRIVING BUT WHEN YOU STOP IT DINGS, TELLING YOU TO PUT THE VEHICLE IN PARK DUE TO THE DOOR BEING AJAR. YOU CAN NOT LOCK ANY OF THE DOORS AT ALL, WHICH IS A SAFETY HAZARD. DUE TO THIS ISSUE IT CAN DRAIN YOUR BATTERY IF YOU DON'T SHUT THE DOOR OVER AND OVER AGAIN UNTIL IT REGISTERS THE DOOR IS CLOSED.

Unknown or Other
Filed Jul 24, 201747,000 milesMO

ALERT THAT DRIVER DOOR IS NOT CLOSED AND UNABLE TO USE KEY PAD TO LOCK DOOR

Unknown or Other
Filed Jul 23, 201790,000 milesOH

DRIVER DOOR ALARM/SENSOR/LIGHT. THE DOOR LIGHT CONTINUES TO STAY ON AFTER THE DOOR IS CLOSED. IT WILL DING AFTER I LET MY FOOD OFF OF THE BREAK, THE REST OF MY DOORS WILL NOT LOCK (SAFETY HAZARD I HAVE TWO KIDS. THE KIDS ARE ABLE TO OPEN THE DOOR WHEN I AM MOVING, I HAVE TO HAVE THEM PUSH THE LOCK DOWN SO IT WILL BE LOCKED), WE CONTINUE TO SHUT THE DOOR TO MAKE IT GO OFF. THIS HAS CLEARLY HAPPENED TO OTHER 2012 FORD EDGE MODELS. IT IS AN EXPENSIVE FIX AND IT A SAFETY HAZARD. THIS HAPPENS EVERYDAY, PARKED, ON, OFF, DRIVING, WHAT EVER THE CIRCUMSTANCES IT'S HAPPENING. WE HAVE TO MAKE SURE NOT TO LEAVE THE KEYS IN THE IGNITION OR THE BATTERY WILL RUN DOWN.

Electrical System
Filed Jul 19, 2017104,000 milesTN

DOOR JAR LIGHT REMAINS ON (DRIVERS SIDE REAR DOOR). DRAINS BATTERY, CAUSES INTERIOR LIGHT TO TURN ON WHILE DRIVING. IT'S A KNOWN PROBLEM WITH THE SWITCHES IN THE 2011-13 FORD EDGE AND FORD IS DOING NOTHING TO FIX THE PROBLEM.

Unknown or Other
Filed Jul 17, 201740,000 milesNY

TAKATA RECALL I HAVE HAD SEVERAL ISSUES WITH THE DRIVERS SIDE DOOR AJAR WARNING. WHEN THE DOOR IS CLOSED WHILE DRIVING OR WHEN EXITING THE VEHICLE THE DOOR AJAR APPEARS. WHEN THIS HAPPENS THE LIGHTS WILL NOT GO OFF AND THE DOORS WILL NOT LOCK. WHEN LEFT LIKE THIS, AFTER SEVERAL ATTEMPTS TO CLOSE THE DOOR, THE ALARM WILL START SEVERAL TIMES WITHOUT WARNING. THIS WAS A REPAIR THAT HAD TO BE DONE AS SOON AS I PURCHASED THE VEHICLE AND THEN AGAIN SHORTLY AFTER. IT CONTINUES TO HAPPEN PERIODICALLY.

Structure › Body
Filed Jul 14, 2017GA

MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT AND TOLD ME IT WASN'T JUST THE SENSOR, THAT THE DOOR WAS ACTUALLY OPEN BECAUSE THE LATCH WASN'T CLOSING PROPERLY. THEY TOLD ME IF I GOT IN A WRECK MY DOOR COULD FLY OPEN, SO I LET THEM REPAIR IT. THEY REPLACED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE. I HAVE ATTACHED MY INVOICE FOR RECORD OF THE REPAIRS MADE AND THE COST.

Electrical System
Filed Jul 11, 201760,000 milesKY

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON WHILE DRIVING, DANGEROUS AT NIGHT. HAS ALREADY RAN BATTERY DOWN AND ALMOST STRANDED. I PURCHASED THE VEHICLE NEW AND NEVER BEEN MISTREATED AND GARAGE KEPT.

Unknown or Other
Filed Jul 11, 201743,000 milesIL

THE DOOR AJAR INDICATOR COMES ON AND WILL NOT TURN OFF EVEN IF THE DOOR APPEAR CLOSED. EVEN OPENING AND CLOSING THE DOOR DOES NOR SEEMS TO HELP. DRIVING DOWN THE STREET, IT IS NEVER CLEAR WHETHER THE DOOR IS SAFETY CLOSED OR NOT.

Unknown or Other
Filed Jul 7, 201763,000 milesWI

THE DOOR AJAR LIGHT WILL TURN ON AND WILL NOT BE ABLE TO TURN OFF UNLESS THE DOOR IS SHUT MULTIPLE TIMES. IT MAY ALSO TURN ON WHEN DRIVING AS WELL.

Electrical System
Filed Jul 5, 201732,000 milesMN

DRIVER DOOR AJAR WARNING STAYS ON EVEN AFTER SEVERAL ATTEMPTS TO CLOSE DOOR.

Electrical System
Filed Jul 5, 201790,000 milesMN

DRIVER'S DOOR LATCH IS NOT REGISTERING AS CLOSED. LIGHTS STAY ON, I CANNOT LOCK MY DOORS. MY BATTERY DIES IF IT IS NOT "SHUT". A LOT OF MONEY LOSS IN BATTERIES AND TIME LOST IN STANDING IN SOMETIMES SNOW OR RAIN FOR MINUTES TRYING TO GET IT TO REGISTER. ALSO, I HAVE CHILDREN AND WOULD PREFER MY CHILD IS UNABLE TO OPEN THEIR DOOR WHILE IN MOTION. PURCHASED THE CAR USED IN NOVEMBER 2015 AND IT STARTED MALFUNCTIONING AFTER A MONTH. I FIND IT SHOCKING THAT THERE IS NOT A RECALL ON THIS. IT IS AN OBVIOUS SAFETY ISSUE AND VERY WELL KNOWN WITH DEALERSHIPS AND REPAIR SHOPS, BUT THE FIXING PRICE IS AROUND $500.

Service Brakes
Filed Jun 30, 201784,000 milesCO

I COULD BARELY STOP THE CAR. I WAS IN THE MOUNTAINS AND THERE WAS NO FORD DEALER IN THAT TOWN. I TOOK IT TO A LOCAL SHOP AND THEY SAID I SHOULD NOT DRIVE OVER A MOUNTAIN PASS. THERE WAS A RECALL FOR THE BRAKE BOOSTER. I HAD IT FIXED AND NOW FORD IS REFUSING TO PAY ME BACK. THEY STATE IT IS NOT A SAFETY RECALL.

Electrical System
Filed Jun 19, 201748,676 milesDE

TL* THE CONTACT OWNS A 2012 FORD EDGE. EACH TIME THE PASSENGER DOOR WAS CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED. THE DOOR HAD TO BE OPENED AND CLOSED A COUPLE OF TIMES IN ORDER FOR THE WARNING INDICATOR TO GO OFF. THE VEHICLE WAS TAKEN TO BOULEVARD FORD IN LEWES, DELAWARE WHERE IT WAS DIAGNOSED THAT THE SENSOR AND LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR TWO MONTHS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,676. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

Unknown or Other
Filed Jun 17, 2017100,600 milesCA

FRONT PASSENGER DOOR CAUSES LIGHT TO STAY ON AS DOOR AJAR. PER FORD IT IS THE LATCH AND NEEDS REPLACEMENT AT $517. SAME DOOR REPAIR WAS MADE 1 YEAR AGO AND FORD CHOSE TO CLEAN LATCH INSTEAD OF REPLACING WHEN IT WAS UNDER WARRANTY. NOW WARRANTY HAS EXPIRED AND THEY SAY LATCH NEEDS TO BE REPLACED. THIS IS THE 3RD DOOR THAT HAS HAD THIS SAME PROBLEM. WHEN DOOR AJAR LIGHT IS ON DOORS WILL NOT LOCK CAUSING A SAFETY HAZARD TO MY CHILDREN AS PASSENGERS.

Electrical System
Filed Jun 16, 201733,000 milesMI

DRIVER'S SIDE DOOR INDICATES OPEN/AJAR WHEN CLOSED. THIS LEADS TO MULTIPLE PROBLEMS -- DOORS WON'T LOCK, INTERIOR LIGHTS STAY ON, ETC.

Electrical System
Filed Jun 14, 201773,390 milesSD

DOOR LATCH SWITCH MALFUNCTION CAUSING DOOR AJAR WARNING WHEN DOOR IS CLOSED AND VEHICLE IS IN MOTION. DOOR LOCKS WILL NOT LOCK AND CHILD SAFETY REAR LOCKS DO NOT ENGAGE (CHILD CAN OPEN DOOR WHEN IN MOTION). CHILD HAS NOT FALLEN OUT THE DOOR YET. AM GETTING IT REPAIRED AT MY EXPENSE BECAUSE IT IS A SAFETY ISSUE.

Service Brakes
Filed Jun 14, 201788,000 milesIL

BRAKES PRESS DOWN TO THE FLOOR AND WILL NOT STOP. SOMETIMES THE BRAKES ARE VERY HARD AND I'LL HAVE TO PUMP THEM. PUMPING STILL DOESNT GUARANTEE A COMPLETE STOP.

Electrical System
Filed Jun 11, 2017TX

DOOR AJAR ON MY DRIVER DOOR HAS BEEN CONTINUOUSLY ON EVEN THOUGH THE DOOR IS CLOSED. THIS OCCURS IN ALL SITUATIONS (DRIVING ON A HIGHWAY AND STREETS, TURNING, AND STATIONARY). THIS HAS BEEN ONGOING SINCE MAY 22. THE DOOR AJAR SOUND CONTINUOUSLY GOING OFF HAS CAUSED ISSUES WHEN I TURN MY SIGNAL LIGHT ON AT A STOP SIGN. THE DOOR AJAR ALARM OVERRIDES THE SOUND OF THE TURN BLINKER. THIS HAS CAUSED ME AT TIMES TO LOOK AT MY DASHBOARD TO VERIFY THAT MY TURN SIGNAL IS ACTUALLY ON. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE AN ACCIDENT. THIS DEFECT ONLY LEAVES ME TWO DANGEROUS OPTIONS. 1. I CAN CHECK MY BLINKERS EVERY TIME THAT MY DOOR AJAR SOUND OVERRIDES THE BLINKER SOUND BUT THIS DISTRACTS ME FROM THE ROAD. 2. I ASSUME THAT MY BLINKER IS ALWAYS ON BUT THIS MIGHT RESULT IN A SITUATION WHERE THE BLINKER IS IN FACT NOT ON. THIS CAN CAUSE AN ACCIDENT BECAUSE OTHER DRIVERS MIGHT NOT KNOW THAT I AM TURNING.

Service Brakes
Filed Jun 6, 201770,862 milesWI

THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THE PEDAL FELT HARD AND THE CAR CONTINUED TO ROLL. IT CAME TO A STOP ON MY LAWN. I TOOK THE CAR TO MY FORD DEALER AND THEY IMMEDIATELY KNEW IT WAS THE BRAKE BOOSTER. IF I HAD BEEN IN TRAFFIC I MIGHT HAVE HAD A COLLISION OR WORSE. I DROVE IN MY DRIVEWAY AND HIT THE BRAKES VERY HARD AND AFTER THREE PANIC STOPS THEY SEEMED TO WORK. I PUT THE CAR AWAY AND THE SAME THING HAPPENED THE NEXT DAY. I DID THREE PANIC STOPS AND THE BRAKES BEGAN TO WORK. I THEN TOOK THE VEHICLE TO BOUCHER FORD WHERE THE SERVICE WRITER NEW WHAT THE PROBLEM WAS AS SOON AS I TOLD HER WHAT HAD HAPPENED. WHY IS THIS NOT A RECALL? MY CAR HAD NON-FUNCTIONING BRAKES! IF THERE WAS A RECALL I WAS NEVER NOTIFIED. I BOUGHT THE CAR NEW AND HAVE NOT CHANGED MY ADDRESS SINCE I BOUGHT THE VEHICLE. I HAVE SERVICED MY CAR SINCE NEW AT THE FORD DEALERSHIP.

Electrical System
Filed Jun 2, 201770,000 milesAL

DOOR AJAR LIGHT COMES ON WHEN CAR DOOR IS SHUT. THIS CAUSES MY INSIDE LIGHTS TO STAY ON AND DELAY GOING OFF. THIS ALSO CAUSES MY DOORS NOT TO LOCK WHEN DRIVING.

Unknown or Other
Filed Jun 1, 201730,000 milesMD

DRIVER DOOR AJAR LIGHT STAYS ON WHILE DOORS ARE CLOSED, CAUSING INTERIOR LIGHTS TO STAY ON. SHIFT TO PARK MESSAGE COMES ON WHILE DRIVING. LIGHTS STAY ON IN CAR AFTER PARKING AND WON'T TURN OFF

Structure › Body
Filed Jun 1, 201755,000 milesPA

"DRIVER DOOR AJAR" WARNING MESSAGE ILLUMINATES WITH DOOR SECURELY CLOSED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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