Page 5 of 23 · complaints 201–250 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service Brakes
Filed Nov 6, 2019102,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PARKING THE VEHICLE IN HIS GARAGE, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE EVENTUALLY ROLLED TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIVE STAR FORD DALLAS/PLANO (LOCATED AT 8900 W PRESIDENT GEORGE BUSH HWY, DALLAS, TX 75252, (972) 985-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

Service Brakes
Filed Oct 31, 201972,000 milesOH

BRAKES GO ALL THE WAY TO FLOOR. I HAVE HAD BRAKE BOOSTER REPLACED AND MASTER CYLINDER AND STILL THERE IS AN ISSUE. SEE THAT OTHER PEOPLE ARE HAVING SAME ISSUE AND THAT FORD NEEDS TO CHECK INTO THIS BEFORE SOMEBODY IS BADLY INJURED!

Service Brakes
Filed Oct 21, 2019125,000 milesTN

BRAKES HAVE FAILED TWICE ON THIS VEHICLE IN DRIVEWAY.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 15, 201999,000 milesWV

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE STOPPED. THE CONTACT STATED THAT THE FAILURE BEGAN AROUND JANUARY OF 2019 AND HAD WORSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 21, 2019. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Service Brakes
Filed Sep 24, 2019120,000 milesCO

DRIVING DOWN A STEEP HILL AFTER PICKING UP MY INFANT CHILD FROM DAYCARE MY BRAKES LOST ALL PRESSURE. MY BRAKES HAD DEPRESSED ALL THE WAY TO THE FLOOR BEFORE CATCHING ANY BRAKES AT ALL. I IMMEDIATELY THREW MY CAR INTO 1ST GEAR AND BEGAN MY VERY SLOW AND SCARY DESCENT INTO TOWN AND IMMEDIATELY INTO THE SERVICE STATION. I PARKED THE CAR, SHUT OFF THE ENGINE. WHEN THE TECHNICIAN CAME TO TEST DRIVE FOR ISSUES AS THERE WERE NO CODES BEING THROWN, THE CAR HAD REGAINED ITS NORMAL BRAKES. I HAD MISTAKENLY ASSUMED IT WAS A GLITCH OF SOME SORT AND TWO WEEKS LATER IT DID THE SAME THING IN THE MIDDLE OF DRIVING IN TOWN. I WAS ABLE TO PULL OVER, SHUT THE CAR DOWN AND RESTART THE ENGINE, BUT THIS TIME THE CAR DID NOT REGAIN THE BRAKES AS NORMAL AND IS STILL NOT DRIVEABLE WITH MY KIDS IN TOW. WE HAVE MANAGED TO PARK IT IN THE MEANTIME, BUT THIS IS EXTREMELY UNSAFE AND NEEDS TO BE INVESTIGATED.

Service Brakes
Filed Sep 23, 201950,000 milesIL

WHEN NORMALLY DEPRESSING THE BRAKE PEDAL, THE ABS INTERMITTENTLY ACTIVATES. ALSO, THE BRAKE PEDAL GETS SOFT. THERE ARE VERY NEW BRAKES ON MY 2012 FORD EDGE. THE LOCAL FORD DEALER, FORD CUSTOMER SERVICE HOTLINE ALL SAY THERE IS NO KNOWN ISSUE AS THIS. THERE ARE WEBSITE LISTING NUMEROUS ACCIDENTS INDICATING SAME ISSUES WHERE ABS ACTIVATES, BRAKE PEDAL GOES TO THE FLOOR RESULTING IN AN ACCIDENT. THIS ISSUE NEEDS TO BE CORRECTED BY FORD AND A RECALL PERFORMED. SO FAR, NO KNOWN DEATHS BUT THERE HAVE BEEN MANY ACCIDENTS WITH INJURIES. THE ISSUE IS IN THE ABS, NOT THE BOOSTER, NOT THE MASTER CYLINDER. DISABLING THE ABS REMOVES THE ISSUE. FORD NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE DIES.

Service Brakes
Filed Sep 20, 2019111,030 milesTX

BREAKS ARE HARD AND THEN GO TO THE FLOOR. BREAK FLUED SEEMS TO BE LEAKING FROM THE BREAK BOOSTER. MY WIFE INHERITED THIS VEHICLE FROM HER MOTHER WHO HAS PARKINSON DISEASE AND CAN NO LONGER DRIVE. SHE TOOK OWNERSHIP ON OR ABOUT AUGUST 19, 2019. SHE HAS COMPLAINED ABOUT THE BREAKS, BUT THE PROBLEMS SEEMED TO COME AND GO. OVER THE PAST 2 DAYS THE BRAKES FAILED SEVERAL TIMES WITH HER NARROWLY AVOIDING MAJOR ACCIDENTS.AS SHE ATTEMPTED TO STOP AT LIGHTS IN A 45 MPH ZONE IN THE CITY OF FLOWER MOUND TX. THE CAR IS NOT SAFE TO DRIVE. MILLAGE IS CURRENTLY 11,1030.

Service Brakes
Filed Sep 18, 2019136,000 milesMO

INTERMITTENT BRAKE FAILURE. FIRST OCCURRENCE ON 7/9/19. MOST RECENT, TODAY, 9/17/19. NO WARNING LIGHTS, SYSTEM SHOWS BRAKES ARE OK, FLUID LEVEL IS CONTINUALLY PERFECT. ABSOLUTELY NO WARNING. YOU GO TO APPLY BRAKES AND IT SUDDENLY GOES STRAIGHT TO THE FLOOR. FIRST 3 OCCURRENCES I WAS ABLE TO PUMP THE BRAKES HARD 3-6 TIMES AND IT GRADUALLY WENT BACK TO NORMAL. 4TH TIME RESULTED IN BRAKE FAILURE MULTIPLE TIMES OVER A 2-3 MILE PERIOD, CONTINUALLY PUMPING BRAKES. THEY WOULD START TO STIFFEN UP, BE SPONGY, FALL TO THE FLOOR AGAIN, STIFFEN UP, FAIL, SPONGY, ETC. THIS IS A SERIOUS SAFETY ISSUE AND THERE APPEARS TO BE NUMEROUS COMPLAINTS ABOUT THIS. HOW MANY CRASHES OR DEATHS WILL IT TAKE TO HOLD THE MANUFACTURER ACCOUNTABLE? THIS NEEDS TO BE INVESTIGATED THOROUGHLY, THE ISSUE NEEDS TO BE DETERMINED AND CORRECTED PRIOR TO THE LOSS OF LIFE OR SERIOUS INJURY. PREVIOUS COMPLAINTS SHOW COSTLY REPAIRS WITH NO RESULT OF THE ISSUE BEING CORRECTED. ALL 4 INSTANCES OF BRAKE FAILURE I HAVE EXPERIENCED I WAS IN MOTION, ON A COUNTY ROAD, THREE INSTANCES OF TURNING AND ONE GOING STRAIGHT.

Service Brakes
Filed Sep 12, 201960,000 milesPA

INTERMITTENTLY, AT LOW SPEEDS THE BRAKE PEDAL IS HARD TO DEPRESS AND BRAKING IS DIFFICULT. IT OCCURS FREQUENTLY IN REVERSE AND LESS SO IN DRIVE.

Service BrakesCrash
Filed Sep 12, 2019TX

"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). MY CAR HAS BEEN WITH THEIR SERVICE DEPARTMENT FOR THREE DAYS NOW. THEY KEEP SAYING THAT THEY CANNOT FIND ANYTHING WRONG WITH IT - THIS WAS EXACTLY WHAT HAPPENED THE FIRST TIME AND 1-2 MONTHS LATER, WE ARE BACK AT THE EXACT SAME SPOT!! THERE ARE SEVERAL PEOPLE ONLINE WITH THE SAME ISSUE. THIS CAR IS NOT SAFE. WHO ELSE IS SUPPOSED TO DIAGNOSE A CAR BUT THE MANUFACTURER?!! IF THE MANUFACTURER CANNOT FIND WHAT IS WRONG WITH IT, THEN THE WORLD IS IN BIG TROUBLE. I THANK GOD FOR ALWAYS PROTECTING MYSELF AND MY FAMILY. MY VEHICLE WAS IN MOTION FROM HIGHWAY TO TURNING TO RED LIGHT. THIS CAR IS NOT SAFE FOR THE ROAD. **ON THE NEXT PAGE: I ANSWERED YES TO "WAS THERE A CRASH" - I DIDN'T CRASH INTO ANOTHER VEHICLE, I CRASHED INTO A PAVEMENT AT CHURCH THAT STOPPED THE CAR.

Electrical System
Filed Sep 11, 201965,000 milesTX

THIS IS NOW MY SECOND DOOR TO HAVE THIS ISSUE. THE "DOOR AJAR" MESSAGE/ALERT COMES ON WHEN THE DOOR IS CLOSED. THE FIRST TIME WAS DRIVER SIDE PASSENGER DOOR. THIS TIME IS THE DRIVER DOOR. THIS MESSAGE DOES NOT GO AWAY WHEN I DRIVE. IT TELLS ME TO SHIFT TO PARK. IT CHIMES AT ME EVERY TIME I COME TO A STOP. IT MAKES MY DOME LIGHTS STAY ON. MOST IMPORTANTLY, MY DOORS DO NOT LOCK WHILE DRIVING. I HAVE TWO CHILDREN IN THE VEHICLE WITH ME. WHEN I RUN INTO A STORE AND MY DAUGHTER STAYS IN THE CAR, SHE IS NOT ABLE TO LOCK THE DOORS WHILE I AM OUT. THIS IS VERY UNSAFE! FROM WHAT I SEE ONLINE THIS IS A VERY COMMON ISSUE. I AM DISTRACTED BY DRIVING WITH ALL OF THESE THINGS GOING ON ALL THE TIME. I WAS JUST QUOTED $450 TO FIX THIS PROBLEM. FIXING THIS ISSUE FOR THE 2ND TIME. DIFFERENT DOOR, SO, TWO MORE TO GO! THIS NEEDS TO BE FIXED AND RECALLED.

Engine
Filed Sep 9, 201968,000 milesNC

THROTTLE BODY IS CAUSING CAR TO STOP AT TIMES WHILE DRIVING AT AN ELECRATED RATE OF SPEED FOR NO REASON. THIS SHOULD NOT BE HAPPY IN A CAR THAT IS A 2012 AND ONLY HAS 68000 MILES. THIS HAPPENS ON AN OPEN HIGHWAY. IT HAS HAPPENED MULTIPLE TIMES, I SELECTED THE LAST TIME.

Electrical System
Filed Sep 6, 2019CA

FORD EDGE 'DOOR AJAR' INDICATOR STAYS ON DESPITE DOOR BEING CLOSED. THIS HAS THE EFFECT OF BEING UNABLE TO LOCK DOORS EVEN WHEN DRIVING. THIS HAS BEEN CONSTANT AND UNRELENTING PROBLEM FOR APPROX 1 YEAR.

Electronic Stability Control (esc)
Filed Sep 2, 2019TX

TAKATA RECALL MY PASSENGER SIDE "DOOR AJAR" LIGHT STAYS ON AT ALL TIMES. THIS CAUSES MY BATTERY TO DRAIN AND PREVENTS THE CAR FROM LOCKING. IT ALSO KEEPS THE DOME LIGHT ON WHILE DRIVING WHICH IS A PROBLEM WHEN DRIVING AT NIGHT. THE DOORS WILL NOT LOCK WHICH MAKES IT VERY UNSAFE WHEN IN PUBLIC - MY CHILDREN ARE IN THE CAR BUT IT WILL NOT LOCK UNTIL IT IS DRIVEN FOR A DISTANCE. THIS DOES NOT HELP IN A PARKING LOT WHEN CAR REFUSES TO LOCK DUE TO A BAD SENSOR. NOW, MY DRIVER'S SIDE DOOR IS STARTING TO ALERT THAT IT IS AJAR. BOTH DOORS ARE ALWAYS CLOSED. THE DRIVER'S SIDE DOOR AGAIN, WILL NOT ALLOW THE CAR TO LOCK AND ALERTS ME TO SHIFT MY VEHICLE INTO PARK. THIS CYCLES 24 HOURS A DAY. MY LIGHTS WILL RANDOMLY COME ON FOR NO REASON OTHER THAN A BAD SENSOR SAYING DOORS THAT ARE SHUT - ARE "AJAR". THIS HAS LEFT ME ON MORE THAN OCCASION WITH A DEAD BATTERY. THIS MOST CERTAINLY IS A SAFETY ISSUE CONCERDING THE DOORS ARE DESIGNED TO LOCK AUTOMATICALLY WHEN DRIVING - AND THEY WILL NOT DUE TO THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD AGAIN UNLESS THIS IS FIXED. I AM REQUESTING THIS BE RECALLED AS IT IS A KNOWN PROBLEM. I WAS ADVISED IT COULD BE FIXED - BUT IT WILL RETURN. I DO NOT HAVE THE FUNDS AS A SINGLE MOTHER TO DO SO. PLEASE FORD - TAKE CARE OF THIS PROBLEM.

Electrical System
Filed Aug 26, 201976,453 milesPA

DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS TIGHTLY SHUT CAUSING THE DOME LIGHT TO STAY ON AND CAUSING THE DOOR TO BE UNABLE TO BE LOCKED,

Seats
Filed Aug 22, 2019130,000 milesKY

THERE ARE NO CARE SEAT BASE BRACKETS IN THE BACK SEAT OF MY VEHICLE. AS OF 2002 A LAW WAS PASSED THAT ALL VEHICLES MUST HAVE THIS. I HAVE A GRANDCHILD NOW AND I NEED THESE BRACKETS FOE SAFTEY.

Service Brakes
Filed Aug 19, 2019OH

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKES WERE MALFUNCTIONING. THE CONTACT NOTICED A CRACK ON THE DRIVER'S SIDE ROTOR THAT PULSATED WHEN DRIVING DOWN A HILL. THE CONTACT SUSPECTED THE DEALER SWITCHED THE VIN WITH ANOTHER VEHICLE WHEN SHE TOOK IT TO JEFF WYLER NISSAN OF CINCINNATI (8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400) EARLIER FOR AIR CONDITIONING REPAIRS. THE REPAIRS HAD NOT YET BEEN COMPLETED. THE DEALER DENIED THE VIN ACCUSATION AND THE CONTACT WAS SEEKING LEGAL ASSISTANCE. THE MANUFACTURER STATED THAT SINCE THE DEALER WAS NOT AUTHORIZED BY THEM, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Aug 13, 2019104,000 milesMS

TAKATA RECALL. MY VEHICLE IS EXPERINCEING THE SAME THING LISTED IN RECALL #14V393000 FOR THE SAME YEAR, MAKE, AND MODEL OF MY VEHICLE. HOWEVER MY VIN DOES NOT MEET THE RECALL. THE HALFSHAFT AND LINKSHAFT BECOME DISENGAGED WHILE DRIVING AND POWER IS NO LONGER BE TRANSMITTED TO THE WHEELS. I WAS DRIVING ON THE INTERSTATE WHEN THIS ACCURED FORCING ME TO PULL OF. ONCE IN PARK THE VEHICLE SHAKES. TURN THE ENGINE OFF. WAIT A MINUTE OR TWO AND START IT BACK UP AND IT RUNS FINE. THIS HAS ACCURED 6 TIMES IN THE LAST YEAR.

Fuel System, Gasoline
Filed Aug 9, 2019TX

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, SHE SMELLED AN ABNORMAL FUEL ODOR. THE DRIVER STATED THAT FUEL SPEWED THREW THE ENGINE COMPARTMENT. THE CONTACT ARRIVED AT THE SCENE, CUT THE FUEL LINE, ATTACHED ANOTHER RUBBER FUEL LINE ONTO THE ENGINE COMPARTMENT, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUTONATION FORD (20777 KATY FWY, KATY, TX 77450, (281) 305-8949), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS UNKNOWN. *TR

Service Brakes
Filed Aug 3, 201985,600 milesWI

WHILE MY WIFE WAS DRIVING THE CAR, SHE WAS NOT ABLE TO STOP THE CAR IN A TIMELY MANNER, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. WE TOOK IT TO THE FORD DEALER AND THEY SAID IT WAS MOST LIKELY THE MASTER CYLINDER, THEY REPLACED IT BUT THE PROBLEM WAS STILL THERE. THEY THEN REPLACED A HYDRAULIC BRAKE MODULE AND SAID IT WAS OK. WE PICKED IT UP, PAID $781.40 FOR THE REPAIR. WE DROVE IT HOME APPROXIMATELY 1 MILE, AND THE PROBLEM HAD NOT CHANGED, WE ALMOST WENT THROUGH THE GARAGE BEFORE IT WOULD STOP.

Service Brakes
Filed Jul 19, 201970,550 milesCA

ABS, MASTER CYLINDER AND BOOSTER FAILED. PROBLEM IS INFREQUENT SOFT PEDAL. 1. BOOSTER REPLACED UNDER FORD NOTICE 13N02C. BUT SOFT PEDAL PERSISTED OFF AND ON FOR MONTHS 2. NOW DEALER SAYS ABS AND MASTER CYLINDER ARE NOT WORKING RIGHT. 3. DEALER REQUESTED FINANCIAL ASSISTANCE FROM FORD AND NO REPLY. $1800 EST FOR REPAIRS 4. CAR IS SITTING AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION, TODAY IS 7/19/2019. WHY HAVE ALL THREE MAJOR BRAKING COMPONENTS FAILED ON THIS CAR? ONE PROBLEM, BOOSTER, FORD FIXED N/C BUT NOW THEY ARE NO HELP WITH THE OTHER TWO. IS THERE A DESIGN OR MFG PROBLEM WITH THE BRAKING SYSTEM? THE SOFT PEDAL IS VERY INFREQUENT BUT SCARY WHEN IT DOES HAPPEN. DEALER HAD DIFFICULTY FIGURING OUT THE ISSUES AS WE KEPT COMING BACK BUT BY THE TIME WE ARRIVED THE SOFT PEDAL WENT AWAY AND THE DEALER COULD NOT TEST IT. FINALLY WE CAME BACK AND THE PEDAL WAS SOFT AND THEY TESTED IT AND DETERMINED IT WAS THE ABS AND MASTER CYLINDER. DEALER SAYS CAR IS NOT SAFE TO DRIVE

Electronic Stability Control (esc)
Filed Jul 17, 2019130,000 milesWA

MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR

Electrical System
Filed Jul 15, 201965,000 milesWA

THE DOOR AJAR SENSOR IS SENDING FALSE SIGNALS THAT THE DRIVERS DOOR IS OPEN WHEN THEY ARE IN FACT IT IS CLOSED. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED (THIS HAS HAPPENED TWICE RECENTLY WHILE AT A STOP LIGHT; VERY SCARY). DOME LIGHTS STAY ON, BATTERY IS DRAINED AND AT TIME DOORS UNLOCK AND CANNOT BE MANUALLY RE-LOCKED. THREE YEARS AGO I TOOK MY VEHICLE INTO THE DEALERSHIP TO BE FIXED ($380). THREE YEARS LATER, THE SAME ISSUE IS HAPPENING.

Service Brakes
Filed Jul 15, 201980,000 milesCA

I HAVE EXPERIENCE BRAKE FAILURE 3 TIMES SINCE NOVEMBER 2018. I HAVE HAD NUMEROUS REPAIRS SUCH AS BRAKE BOOSTER REPLACEMENT, MASTER CYLANDER, FLUSHES,HCU ASSY REPLACEMENT AND MY BRAKES STILL GO OUT. ALL THE WHILE WITH MY CHILDREN IN THE CAR. I AM SCARED TO DRIVE IT ANYMORE

Electrical System
Filed Jul 11, 201932,000 milesVA

THE CAR ALARM GOES OFF AT RANDOM TIMES AT NIGHT.

Service Brakes
Filed Jul 9, 2019127,000 milesKY

BRAKES QUIT WORKING WHILE EXECUTING A NORMAL STOP. PEDAL TO THE FLOOR. REPLACED ALL BRAKE COMPONENTS AND AFTER A MONTH OF REPAIRS MECHANIC SAID CAR IS NOT FIXABLE THAT I NEED TO JUNK THE CAR. UPON FURTHER RESEARCH I DISCOVERED THAT MANY OTHER VEHICLES WITH THE SAME MAKE AND MODEL HAVE THE EXACT SAME PROBLEMS

Service Brakes
Filed Jul 3, 2019147,013 milesGA

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKES FAILED. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW MASTER CYLINDER AND ABS BLEED MOTOR UNIT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,013. THE CONSUMER STATED NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED.*JS

Service Brakes
Filed Jul 1, 2019100,000 milesMA

BRAKING ISSUES EXACTLY AS A PRIOR ISSUE THAT WAS REPAIRED WITH BOOSTER REPAIR AS PART OF A CUSTOMER CAMPAIGN. DEALERSHIP AND THE FORD CUSTOMER SERVICE LINE STATES THAT THESE PARTS ARE NO LONGER COVERED OR A SAFETY CONCERN FOR THEM! ISSUE APPEARS UNEXPECTEDLY WHEN THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, FEELS SOFT INITIALLY THEN HARDENS AT THE LAST POSSIBLE MINUTE. IT HAPPENS INTERMITTENTLY AT FIRST AND IS UNRELIABLE AND UNSAFE! THIS HAPPENED AT 70 AND 100 THOUSAND MILES. THIS HAPPENS WHILE DRIVING UNDER VARYING CIRCUMSTANCES AND IS UNPREDICTABLE INITIALLY, VERY SAD THAT FORD IS NOT CONCERNED FOR A PREVIOUSLY LOYAL CUSTOMER!

Electrical System
Filed Jun 30, 2019VA

DOOR ADJAR LIGHT WILL NOT GO OFF.

Service Brakes
Filed Jun 28, 2019MA

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE CONTACT FELT AN ABNORMAL CONDITION AND HEARD A NOISE COMING FROM THE BRAKE SYSTEM. THE BRAKE PEDAL HAD TO BE APPLIED WITH FORCE TO THE FLOORBOARD TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Service Brakes
Filed Jun 28, 201982,351 milesIN

FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.

Electrical System
Filed Jun 27, 2019TX

FORD - DOOR AJAR - THE SENSOR WAS REPLACED BACK IN 2013 AND 2015. APPEARS TO HAVE FAILD AGAIN. CLEARY A SAFETY CONCERN AS THE DOORS WILL NOT LOCK. CLEARLY A KNOWN ISSUE BY FORD DUE TO THE NUMBER OF REPORTS. WHO CAN ENTRUST THE SAFTY OF A YOUNG WOMENT IN A DARK PARKING GARAGE FROM GETTING GANG RAPED IF SHE CAN'T FIND SAFTY IN HER FORD MOTOR VECHICAL.

Unknown or Other
Filed Jun 5, 2019114,000 milesNC

WHEN DRIVING DOWN HIGHWAY 700 I WENT TO PUT ON BRAKES AND IT FELT LIKE I DIDN'T HAVE ANY IT WENT ALL THE WAY TO THE FLOOR BEFORE STOPPING! BASICALLY THE BRAKES ARE JUST BARLEY THERE. VERY DANGEROUS AND SCARY NOT TO MENTION I HAD 2 KIDS WITH ME. THIS HAPPENED BEFORE ABOUT 9 MONTHS AGO IT WAS A RECALL AND WAS FIX BUT NOW IT HAS HAPPENED AGAIN. ALSO MY DOOR AJAR INDICATOR LIGHT KEEPS STAYING ON.

Service Brakes
Filed Jun 4, 2019122,500 milesNC

I WAS DRIVING TO WORK THROUGH A BUSY TOWN I WAS PREPARING TO STOP AT A STOPLIGHT AND MY BRAKES WENT TO THE FLOOR THERE WEREN'T ANY SIGNS OF BRAKE ISSUES PRIOR SO I ASSUMED THE BRAKES NEEDED REPLACING SO WHEN I GOT OFF WORK I WENT AND BOUGHT BRAKES MY HUSBAND WAS GONNA PUT THEM ON WHEN HE CHECKED HE SAID THE BRAKES WERE FINE THAT THE FLUID COULD BE LEAKING THE FLUID LEVEL WAS FINE AND NO LEAKS WERE FOUND HE STILL LOOKED FOR ONE JUST IN CASE SO NEXT HE SAID IT COULD BE MASTER CYLINDER AND RESERVOIR I WAS LOOKING ONLINE AT THIS POINT AND SEEN ALL THE SAME ISSUES OTHERS WERE HAVING AS WELL WITH THIS SUV I TOLD HIM THERE WASN'T ANY NEED TO SPEND MORE MONEY BECAUSE THE WAY IT SOUNDED WAS THAT ITS NOT GONNA FIX THE ISSUE ANY HOW BECAUSE FORD ITSELF CAN'T FIGURE OUT WHY BRAKES ARE GOING TO THE FLOOR THEMSELVES SO I'M LEFT WITH A UNSAFE VEHICLE TO DRIVE WITH A PAYOFF OF 10000 DOLLARS WHAT DO I DO? I'M SO TIRED OF GETTING SCREWED THAT I'M ABT TO HIRE AN ATTORNEY AND FIND OUT WHY AM I LEFT WITH THIS PROBLEM TO FACE AND WHY OTHERS ARE HAVING TO SUFFER AS WELL IF THERE'S AN ONGOING LAWSUIT NEAR WASHINGTON NC LET ME KNOW IF NOT THERE'S SOON TO BE ONE IF OTHERS NEED TO JOIN AS WELL

Unknown or Other
Filed Jun 2, 2019118,000 milesMI

DOOR AJAR ERROR. DOOR IS CLOSED BUT THE LATCH MECHANISM DOESN'T ENGAGE AND SEND A A PROPER SIGNAL TO THE CAR, SO LIGHTS STAY ON.

Fuel/Propulsion System
Filed Jun 1, 2019123,000 milesIA

TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.

Electronic Stability Control (esc)
Filed May 20, 2019105,000 milesTX

I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

Service Brakes
Filed May 19, 201965,495 milesTX

VEHICLE PURCHASED 12 FEB 2012. AT 8,344 MILES, VEHICLE WAS CHECKED INTO THE SERVICE DEPARTMENT AT SHAMALEY FORD, EL PASO, TX BECAUSE POWER BRAKES WERE NOT WORKING ON AN INTERMITTENT BASIS. COMPLAINT READS: "BRAKE PEDAL HARD AND WHEN PUMPING GOES VERY LOW." SERVICE DEPARTMENT COMMENT: "CAUSE: BOOSTER NOT WORKING AT TIMES. 2005A BRAKE BOOSTER ASSEMBLY . . . REPLACE BT4Z*2005*A BOOSTER ASY - BRAKE" NOW AT 65,495 (16 MAY 2019), THE SAME CONDITION EXISTS. NOT INVOLVED IN A COLLISION, BUT A FEW TIMES THE VEHICLE CAME TOO CLOSE TO OTHER CARS BEFORE STOPPING. OCCURS CONSISTENTLY AFTER BEING PARKED, AND THEN INTERMITTENTLY AT HIGHWAY SPEEDS WHILE USING CRUISE CONTROL. STEPPING ON BRAKE FAILED TO DISENGAGE CRUISE CONTROL THE FIRST TIME, HAD TO TAKE THE FOOT OFF THE BRAKE PEDAL AND STEP ON THE BRAKE HARD AGAIN. HAPPENS A CITY SPEED LIMITS, ALSO INTERMITTENTLY. DEFECTIVE PART? NEEDS TO BE INVESTIGATED, AND IF DEFECTIVE, ISSUE A RECALL AND HOLD FORD RESPONSIBLE FOR FREE REPLACEMENT.

Unknown or Other
Filed May 9, 201975,000 milesCA

I WAS DRIVING SLOWLY DOWN A STREET AT ABOUT 20-30 MPH AND TRIED TO CLOSE MY SUNROOF AND THE PLASTIC THAT HOLDS IT INTO THE MOVING TRACK BROKE OFF LEAVING IT STUCK IN THE OPEN POSITION. I TOOK IT TO FORD THINKING THAT SINCE THERE HAVE BEEN MULTIPLE ISSUES WITH THEIR EDGE CARS' ROOFS, THEY WOULD BE ABLE TO REPAIR IT. INSTEAD THEY WANTED TO CHARGE ME $8,000 TO REPAIR THE WHOLE ROOF.

Electrical System
Filed Apr 22, 2019OH

THE DRIVERS SIDE DOOR LATCH WARNING LIGHT COME ON THE DASH WHEN YOU CLOSE THE DOOR AND WILL NOT GO OFF. UNTIL SEVERAL CLOSING ATTEMPS AND IT IS VERY ANNOYING BECAUSE THE OVERHEAD COURTESY LIGHTS AND THE WARNING CHIME CONTINUES EVERY FEW SECONDS.I FOUND THAT THIS PROBLEM IS CONTAGIOUS WITH THIS MAKE AND YEAR FORD. FORD NEEDS TO FIX THIS DEFECT AS MUCH AS I PAID FOR THE CAR I DON'T NEED THIS ADDED COST ($260) FOR REPAIR. THIS HAS BE HAPPENING FREQUENTLY FOR ABOUT NINE MONTHS. I HAVE BOUGHT SEVERAL FORD VEHICLES OVER THE YEARS AND THIS ONE IS A BUMMER. I HOPE THEY RECALL THIS ONE BEFORE I TRADE IT IN ON CHEVY.

Service Brakes
Filed Apr 18, 2019119,000 milesVA

PEDAL WENT TO THE FLOOR WHILE DRIVING ON A HIGHWAY WHICH ALMOST RESULTED IN A SERIOUS CAR ACCIDENT BECAUSE THE BRAKING SYSTEM DID NOT ENGAGE. UNAWARE OF THE NUMEROUS COMPLAINTS ABOUT SPONGY BRAKES, NTB ATTEMPTED TO REPLACE HOSES AND MASTER CYLINDER TO NO AVAIL AFTER REPLACING THE MASTER CYLINDER THREE TIMES. THERE IS OBVIOUSLY A DEFECT IN THE PARTS /SYSTEM SINCE QUALIFIED MECHANICS CAN'T FIX THE VEHICLE. CAR WILL BE TOWED TO A FORD DEALERSHIP BUT THEY HAVE ALREADY STARTED WITH DISCLAIMERS AND THAT THERE IS NO RECALL OR ISSUES WITH THE BRAKING SYSTEM DESPITE NUMEROUS COMPLAINTS ABOUT THIS VERY PROBLEM . NHTSA NEEDS TO INTERVENE AND FORCE FORD TO RECALL THIS DEFECTIVE PART . LIVES CAN BE LOST UNNECESSARILY BECAUSE NO ONE HAS TAKEN ACTION ON BEHALF OF THE CONSUMER.

Service BrakesCrash
Filed Apr 18, 201992,250 milesDE

MY BRAKES HAVE BEEN ROUTINELY SERVICED AND BRAKE BOOSTER REPLACED . THE PADDLE GOES ALL THE WAY TO FLOOR. I JUST HAD THE WORKS DONE LAST WEEK ON APRIL 10TH 2019 . WELL TODAY WE WEREN'T SO LUCKY. WE LEFT FOR VACATION AND IN VIRGINIA WE GOT INTO AN ACCIDENT BECAUSE THE BRAKES FAILED ON US .

Fuel/Propulsion System
Filed Apr 18, 2019OK

WHEN THE FUEL TANK IS FILLED, THE ODOR OF GASOLINE IS VERY STRONG INSIDE THE VEHICLE TO THE POINT THAT IT IS EXTREMELY DANGEROUS. THE CAR MUST BE VENTED TO BE ABLE TO BREATHE. CAUSING HEADACHES AND FEAR OF ANY IGNITION OF THE FUMES. IT HAS BEEN HAPPENING FOR THE LAST FOUR TIMES I HAVE FILLED MY TANK. THERE IS A RECALL ON THIS ISSUE FOR OTHER 2012 EDGE'S BUT MINE IS NOT LISTED AND IT SHOULD BE. THIS IS VERY DANGEROUS. I COULD BE KILLED.

Unknown or Other
Filed Apr 17, 2019PA

THE REAR DRIVER SIDE DOOR LATCH SENSOR DOES NOT DETECT WHEN THE DOOR IS CLOSED RESULTING IN A DOOR AJAR SIGNAL AND THE INTERNAL LIGHTS STAYING ON. ADDITIONALLY THE AUTO LOCK FUNCTION WHEN THE CAR IS DRIVING IS DISABLED.

Electrical System
Filed Apr 16, 201955,000 milesCA

1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND DISPLAYS AN ERROR MESSAGE STATING THAT THE BACK UP CAMERA NEEDS TO BE INSPECTED. 3. DRIVER SIDE SEATBELT IS SLOW TO RETRACT. RECENTLY PURCHASED VEHICLE WITHIN LAST 6 MONTHS AND NOTICED SOME OF THESE ARE COMMON PROBLEMS THROUGHOUT THE FORD EDGE COMMUNITY.

Service Brakes
Filed Apr 15, 2019140,000 milesCA

AFTER STRONG BRAKING EVENT - BRAKE PEDAL BECAME VERY SOFT AND INCREASING PRESSURE ON THE PEDAL WAS REQUIRED TO STOP THE VEHICLE. TOOK INTO A FORD DEALER FOR REPAIR - BRAKE BOOSTER WAS REPLACED. A YEAR LATER AFTER A SIMILAR BRAKING EVENT - THE SAME SYMPTOMS RE-APPEARED. DEALER SAID IT WAS FAULTY BRAKE PAD INSTALL. PROBLEM PERSISTED. 2 OTHER INDEPENDENT MECHANICS REPLACED THE MASTER CYLINDER AND BLED THE SYSTEM. PROBLEM PERSISTED. NOW DEALER SAYS ITS THE HYDRAULIC CONTROL MODULE. HOWEVER IT WOULD APPEAR TO BE THE BOOSTER AGAIN. THIS SEEMS TO BE A FAULTY PART THAT FORD WILL NOT ADMIT NEEDS TO BE RECALLED.

Unknown or Other
Filed Apr 13, 201980,762 milesOK

DOOR AJAR LIGHT IS ON TELLING DRIVER TO SHIFE TO PARK DOOR LOCKS WILL NOT STAY LOADED WHEN DRIVING, SO ANYONE CAN OPEN CAR DOOR WHILE TRAVELING DOWN THE ROAD , THIS IS NOT SAFE FOR SOMEONE MAY OPEN DOOR AND FALL OUT OR IF YOUR AT TRAFFIC LIGHT SOMEONE OUT SIDE OF CAR CAN OPEN DOOR, THIS IS UNSAFE , YOU STAND A CHANCE OF BEING CAR JACKKED OR SOME OTHER BAD THINGS CAN HAPPEN. I'D SAY CAR IS UNSAFE AND THE PROBLEM NEEDS TO BE RECALLED. I HAD FORD DEALER CHECK IT OUT AND SAID IT NEEDS A DRIVER DOOR LATCH ASSY. REPLACED THIS PROBLEM HAD OCCURRED ON AND OFF OVER THE PASS YEAR OR SO BUT WOULD SEEM TO FIX IT SELFWITH IN A FEW MILES BUT NOW IT STAYS ON

Service Brakes
Filed Apr 11, 201996,242 milesCA

INTERMITTENT LOSS OF BRAKES. BRAKE PEDDLE GOES TO THE FLOOR BOARD. ALSO ENGINE HAS NOW DIED TWICE WHEN IDLING ONCE AT A STOP, ONCE WHILE PARKED.

Electrical System
Filed Apr 10, 2019PA

THE DRIVER SIDE DOOR KEEP SAYING AJAR EVEN WHEN THE DOOR IS CLOSED. THE DOOM LIGHT WON'T GO OUT AND IT KILLS THE BATTERY. I CHECKED ON YOUTUBE AND OTHERS BEEN HAVING THE SAME PROBLEM WITH THIS ISSUE. THERE SHOULD BE SOMETHING THAT FORD CAN DO TO CORRECT THE PROBLEM. 2012 FORD DOOR LATCH REPLACEMENT PART TO FIX THIS PROBLEM.

Service Brakes
Filed Apr 9, 2019120,000 milesNY

I HAVE HAD TO BRAKE QUICKLY ON 2 OCCASIONS AND 1 OF THE TIMES I HAD TO SLAM ON MY BRAKES AS A CAR RAN A STOP SIGN COMING OFF THE HIGHWAY. THE PEDAL WENT ALL THE WAY TO THE FLOOR, I HAD TO SWERVE INTO THE OTHER LANE TO AVOID HITTING THE CAR AND BARELY WAS ABLE TO STOP MY CAR. THE SECOND TIME I HAD TO STOP QUICKLY AND BRAKE GRINDED TO A STOP IN HEAVY TRAFFIC AND A CITY STREET. BOTH TIME THE PEDAL WENT ALL THE WAY TO THE FLOOR. DURING MY NEW YORK STATE INSPECTION DID NOT PASS DUE TO A SOFT BRAKE PEDAL, I HAD THE BACK BRAKES REPLACED AND THEY DISCOVERED THE MASTER CYLINDER HAD A LEAK. I HAD IT REPLACED AS WELL AND THE BRAKES STILL ARE NOT WORKING PROPERLY. I HAVE AN APPOINTMENT THIS SATURDAY TO HAVE THE LONG PINS (I THINK THAT'S WHAT IT'S CALLED) REPLACED ON THE BACK BRAKES. THEY ALSO SAID IT'S POSSIBLE I WILL NEED TO HAVE THE POWER BRAKE BOOSTER REPLACED. AFTER SEVERAL HUNDRED DOLLARS AND 4 SATURDAY'S SPENT AT THE CAR REPAIR STORE AND STILL NOT RESOLUTION TO THE BRAKE PROBLEM. I'VE READ MULTIPLE COMPLAINTS ABOUT THE SAME ISSUES ON THE SAME YEAR, MAKE AND MODEL CAR MAYBE IT'S TIME TO ISSUE A RECALL BEFORE IT COSTS SOMEONE THEIR LIFE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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