THE BRAKE PEDAL NEEDS TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE CAR HAS BEEN COMPLETELY CHECKED OUT AND EVERYTHING IS FINE EXCEPT THIS ISSUE. COME TO FIND OUT THERE HAS BEEN A RECALL ON THE VACUUM BRAKE BOOSTER WHICH IS THE ISSUE WITH MY FORD EDGE, BUT MINE ISN'T COVERED UNDER THE RECALL. ITS' THE SAME ISSUE AND WILL COST $894.89 TO FIX, BUT FORD HAS WIPED THEIR HANDS OF IT. THIS IS A SAFETY ISSUE AND THE CAR CANNOT BE DRIVEN AS IT IS. FORD WON'T TELL ME WHY MY VIN NUMBER ISN'T COVERED. THE BRAKE PEDAL ISSUE HAPPENS 100% OF THE TIME WHEN YOU ARE ATTEMPTING TO STOP THE VEHICLE.
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
BRAKES ARE HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. AS IF IT HAD A PRESSURE THAT WOULD NOT LET THE BRAKE TIGHTEN
ATLANTA RECALLS I GO TO USE THE BRAKES PEDAL IS REAL HARD THE CAR WILL NOT STOP WAS ON CITY STREETS ALMOST HAD A ACCIDENT
WATER PUMP BROKE WHILE ON HIGHWAY. THERE WERE NO SIGNS OF FAILURE LEADING UP TO IT. CAR GAVE A WARNING OF LOW OIL PRESSURE, THEN MAYBE 20 SECONDS LATER THE ENGINE COOLANT OVER TEMPERATURE WARNING COMES ON. CAR STOPPED ACCELERATING AT THIS POINT, GOT TO SHOULDER OF HIGHWAY AND AT THIS POINT, POWER STEERING AND BRAKES WERE OUT. ENGINE WAS SMOKING. HAD IT TOWED BACK TO DEALERSHIP 89 MILES AWAY TO LEARN THE WATER PUMP BROKE CAUSING CATASTROPHIC ENGINE FAILURE AND DAMAGE. ESTIMATE TO REBUILD ENGINE WAS $ 7352.00 PLUS TAX. THERE WAS NO WARNING OR POSSIBLE WAY TO CHECK THE WATER PUMP BEFORE HAND. I PURCHASED THE CAR IN 2011 AND HAD IT PAID OFF A COUPLE YEARS AGO. NOW ALL EQUITY IN THE CAR IS COMPLETELY GONE AS THE CAR WAS ONLY WORTH 6-8K (ACCORDING TO TRUECAR) AND IT WOULD COST MORE TO FIX IT THAN TO PURCHASE A NEW ONE. A ENGINE SWAP WAS ESTIMATED AT AROUND $4,000 WITH LABOR INCLUDED AS WELL. AFTER THIS HAPPENED I FIND OUT I'M NOT THE ONLY ONE THIS IS HAPPENING TO, AND THAT IT'S A MAJOR ISSUE THAT FORD HAS APPARENTLY TRIED TO KEEP QUIET. I HOPE THIS IS AN ADDITIONAL PIECE OF AMMUNITION TO USE IN THE CASE AGAINST FORD.
THE "DOOR AJAR" INDICATOR CONTINUES TO BE AN ONGOING PROBLEM. I HAVE HAD IT LOOKED AT NUMEROUS TIMES AT THE DEALER, AND THEY'VE ONLY "CLEANED" THE SENSOR, AND LET ME KNOW IT'S NOT A RECALL ITEM. THIS IS A DEFINITE SAFETY CONCERN IN THAT THE INTERIOR LIGHT STAYS ON CONSTANTLY, AND MAKE IT VERY UNSAFE TO DRIVE OR HAVE GOOD VISIBILITY WHEN BACKING UP. NUMEROUS TIMES I HAVE BEEN IN A PARKING LOT AT NIGHT, THE INTERIOR LIGHT IS ON (DUE TO THE DOOR AJAR FALSE INDICATOR) AND YOU CAN BARELY SEE OUT THE WINDOWS. I CONTINUE BACKING OUT OF A PARKING SPOT AND REALIZE THERE IS A PEDESTRIAN I JUST COULDN'T SEE DUE TO THE INTERIOR LIGHT STAYING ON. I HAVE ALSO HAD CLOSE CALLS WITH PEDESTRIANS ON A SIDEWALK/WALKING BY AS I AM BACKING OUT OF MY DRIVEWAY AT NIGHT. THE LIGHT ALSO CONTINUES TO STAY ON EVEN AFTER I'VE BACKED UP AND HAVE NOW PUT THE CAR IN GEAR AND AM MOVING FORWARD (DRIVING). IT SEEMS TO GO OUT AT ABOUT 10-15 MPH. BUT EVEN AT THAT SPEED WITH AN INTERIOR LIGHT ON, AND IT IS NOT SAFE. I CAN'T BELIEVE IT HASN'T BEEN RECALLED YET. THERE'S NO WAY FORD CAN CLAIM THIS IS NOT A SAFETY ISSUE. I HAVE ALSO GOOGLED THIS ISSUE AND IN ADDITION TO THIS NHTSA WEBSITE, THERE ARE SO MANY COMPLAINT SITES AND BLOGS ABOUT THIS SAME ISSUE. IT NEEDS TO BE INVESTIGATED AND LOOKED INTO FURTHER FOR A RECALL. NOT ACCEPTABLE, FORD!!!
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR AND LIFT GATE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE DOORS WERE NOT OPEN WHEN THE INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA DID NOT WORK. ADDITIONALLY, WHEN THE GEAR WAS IN REVERSE, A NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO STOP BEFORE MOVING AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO PURVIS FORD LINCOLN (540-898-3000, LOCATED AT 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS REPAIRED BY OWNER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TR*JB
DRIVER SIDE STRUT KEEPS GOING OUT ALREADY HAD IT REPLACED A MONTH AGO AND DRIVER SIDE WINDOW CRACKED FOR NO REASON FROM DOWN IN THE DOOR NOT EVEN WHERE ANYONE COULD HIT IT.
THIS COMPLAINT DEALS WITH A 2011 FORD EDGE IN WHICH THE VEHICLE'S BRAKES BEGAN TO FAIL CONSIDERABLY AT APPROXIMATELY 172,000 MILES. AFTER ALMOST $1000 IN BRAKE REPAIRS IT WAS FINALLY DETERMINED THAT THE VEHICLE'S BRAKE BOOSTER HAD FAILED. THIS DEFECT IS KNOWN TO THE MANUFACTURER WHO ISSUED CUSTOMER SATISFACTION PROGRAM 13N02 WHICH ALLOWED REPLACEMENT OF THE DEFECTIVE PRODUCT FOR VEHICLES WITH UP TO 150,000 MILES OR THROUGH JANUARY 15, 2015. THIS PROBLEM PRESENTS A DANGEROUS SITUATION, PARTICULARLY WHEN BACKING THE VEHICLE WHEN THE PROBLEM IS MORE PROMINENT. FORD DEALERSHIP WAS CONTACTED WITH REGARDS TO THE COMPLAINT AND STATED THAT DUE TO THE MILEAGE THAT THE REPAIR WOULD NOT BE COVERED BY THE 13N02 REPAIR OR OTHER PROGRAMS. THE REPAIR COST IS QUOTED BY FORD AT APPROXIMATELY $710.37
ON 9/11/17 MY WIFE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER 2011 FORD EDGE LIMITED WITH APPROXIMATELY 80,000 MILES. A VAN HAD CUT HER OFF DURING RUSH HOUR TRAFFIC ON HYW. 635 IN FARMERS BRANCH, TX AND SHE ENDED UP REAR ENDING IT. I ASKED MY WIFE WHAT HAPPENED WHEN I ARRIVED AT THE HOSPITAL AND THE TOLD ME THAT WHEN SHE WENT FOR THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR AND SHE HEARD A "SUCKING" SOUND BUT THE CAR DID NOT STOP. OUR INSURANCE COMPANY AT THE TIME (USAA) NEVER INVESTIGATED THE BRAKES AND TOTALED OUT THE CAR. I SEARCHED GOOGLE AND HAVE FOUND SIMILAR SITUATIONS INVOLVING FORD EDGE CROSSOVERS BUT FORD ONLY HAS A TSB FOR THIS ISSUE AND NOT A RECALL. I JUST RECENTLY LEARNED ABOUT THIS PROCESS AND HOPE IT WILL BE INVESTIGATED SO THAT LIVES CAN BE SAVED. LUCKILY MY WIFE ONLY SUSTAINED MINOR INJURIES FROM THE AIRBAG AND OUR CHILDREN WERE STILL WITH OUR BABYSITTER.
THE AWS LIGHT STAYS ON AND SAYS THE DRIVER STABILITY CONTROLS ARE NOT WORKING PROPERLY. TOOK IT TO A FORD DEALERSHIP FOR SERVICING, CHARGED 800 PLUS AND THE ISSUE IS STILL OCCURRING. THEY CLAIM IT'S A SENSOR ISSUE BUT IT'S STILL HAPPENING! IF I TURN LEFT OR RIGHT THE WARNING LIGHT COMES ON, IF IT'S WET OR DRY THE LIGHT COMES ON AND WHEN BREAKING THE SUV SLIDES. WILL NEVER PURCHASE ANOTHER FORD AGAIN. NOT SURE OF THE ACTUAL DATE THE ISSUE STARTED HAPPENING.
THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. I LOOKED AT THE MOULDING AROUND THE WINDOW FROM THE TOP- AND THAT IS THE ONLY PART THAT IS SNAGGING THE WINDOW FROM CLOSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALERSHIP SAID THE ENTIRE WINDOW NEEDED TO BE REPLACED $810 VS. JUST ORDERING THE 2 MOULDINGS ON THE TOP OF THE CAR. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
INTERNAL WATER PUMP EXPLODED INSIDE, CAUSING ENGINE TO LOCK AND OTHER DAMAGES IN THE ENGINE. VEHICLE WAS IN GARAGE FOR SIMPLE TUNE UP. THEN DURING CHECKIN, THE ENGINE STOPPED. VEHICLE COULD NOT RESTART.
FIRST OF ALL THE FIRST PROBLEM I ENCOUNTERED WITH MY VEHICLE WAS THE PASSENGER WHEEL BARRING WAS DEFECTED AND STARTED MAKING A BAD NOISE SO TOOK IT TO THE SHOP AND THE MECHANIC SAID LUCKY I DID BECAUSE IS WAS ABOUT TO BREAK AND CAUSE MY WHEEL TO COME OFF GOING DOWN THE ROAD. AFTER THAT I NOTICED THAT MY ENGINE WOULD RUN HOT IF I SAT STILL IN THE PARKING LOT JUST RUNNING EVEN WITH THE AC OFF. I HAD NO WARNING THAT ANYTHING WAS WRONG. I TURNED MY CAR OFF AND IT DIDN'T SEEM TO DO IT ANYMORE UNTIL WE STARTED GETTING THIS REALLY HOT WEATHER THIS MAY, ME AND MY FAMILY WAS GOING IN TO TOWN TO GRAB A BITE TO EAT WHEN (WITHOUT ANY WARNING) MY CAR STARTS SPUTTERING AS IF I PUT BAD GAS IN IT. MY HUSBAND INSTRUCTED ME TO PULL OVER AND TAKE A LOOK AND LOW AND BEHOLD MY CAR HAS BEEN RUNNING HOT JUST AFTER DRIVING ONLY 10 MINUTES. HE PULLED THE DIPSTICK AND OIL IS MILKY AND OIL WAS ALL IN THE WATER RESIVOUR. MY CAR HAD OVER HEATED WITHOUT ANY WARNING THAT ANYTHING WAS WRONG AND BLOWN HEAT GASKET AND CRACKED HEADS. MY ENGINE SHOT. WE TOOK IT TO THE SHOP WHERE I HAD TO PURCHASE A NEW ENGINE AND AFTER THE MECHANIC RAN A DIAGNOSTICS TEST ON MY CAR HE SAID THAT THE FAN CONTROL MODULE WAS FAULTY WHICH DID NOT ALLOW MY COOLING FANS TO COME ON AT ALL AND MY SYSTEM NEVER ALERTED ME EITHER. WE REPLACED COOLING FANS ALONG WITH MODULE. EVERYTHING SEEMS FINE AFTER 2,000 DOLLARS LATER. FYI NEVER RELY ON YOUR INFORMATION SCREEN TO TELL YOU IF YOUR RUNNING HOT, GO TO SETTINGS AND KEEP YOUR SCREEN ON THE TE
DOOR AJAR WARNING ALWAYS ON EVEN WHEN DOORS ARE CLOSED. DOME LIGHTS REMAIN ON AND UNABLE TO LOCK OR SECURE THE VEHICLE. DRAINS BATTERY LEAVING ME STRANDED. IT REMAINS ON WHEN THE CAR IS ON, OFF, MOVING, NOT MOVING, WITH OR WITHOUT OCCUPANTS.
DISPLAY SCREEN IS BLACK. NO RADIO, SYNC, CLIMATE CONTROLS ETC. WAS TOLD BY THE LOCAL DEALER THAT THE A-PIM MODULE NEEDED TO BE REPLACED. VERY EXPENSIVE. WHY DID THIS HAPPEN?
CHECK ENGINE LIGHT COMES ON FROM ERROR CODE P0456 - SMALL LEAK DETECTED IN THE EVAPORATIONS EMISSIONS (EVAP) SYSTEM. THE CHECK ENGINE LIGHT COMES ON EVERY TIME THE VEHICLE IS FUELED WITH GASOLINE. MY MECHANIC ADVISED THIS IS A COMMON PROBLEM IN FORDS WITH THE NO GAS CAP SYSTEM.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP ABRUPTLY, THE FRONT DRIVER'S SEAT FRACTURED, FELL FORWARD, BACKWARDS, AND THEN LAYED DOWN FLAT. THE VEHICLE WAS TAKEN TO MIKE BROWN FORD (866-562-7500, LOCATED AT 4950 E U.S. HWY 377, GRANBURY, TX 76049) WHERE IT WAS DIAGNOSED THAT THE BOTTOM OF THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
HAZARD WARNING TOUCH BUTTON QUIT WORKING -- TOUCH THE BUTTON AND IT DOESNT WORK PART IS INTEGRATED INTO THE SONY TOUCH CONTROL PANEL/ SCREEN WATER PUMP FAILURE WITHOUT WARNING -- DESTROYED THE ENGINE -- STARTED AS SPORADIC OVERHEATING THAT THERMOSTAT WAS REPLACED ALIVIATED IT FOR A SHORT TIME THEN IT STARTED OVER BACK TO THE GARAGE -- COULDNT FIND ANYTHING -- SUGGESTED TURN ENGINE OFF THEN BACK ON TO SEE IF TEMP SENSOR WAS THE ISSUE -- STOPPED AGAIN FOR A WHILE THEN IT HAPPENED AGAIN -- ALSO CAM SENSOR FAILURE WHEN THIS OCCURED -- TOOK TO GARAGE TEMP SENSOR CAM SENSORS AND THERMOSTAT REPLACED -- SYSTEM FLUSHED -- GARAGE STARTED IT UP -- OVERHEATING AGAIN -- NOW ENGINES SEIZED
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE BOOSTER FRACTURED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRACY FORD (209-229-4006, LOCATED AT 3500 AUTO PLAZA WAY, TRACY, CA 953040) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT TURNED OFF THE VEHICLE AND IT RESTARTED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST SEVEN TIMES IN ONE DAY AND BEGAN SIX MONTHS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHEN ACCELERATING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT BACKWARD. WHEN STOPPING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT FORWARD. I HAVE QUESTIONED THIS AT THE DEALERSHIP WITHOUT RESOLUTION. I CAN'T FIND ANYTHING THAT WILL ALLOW ME TO TIGHTEN DOWN THE SEATS. I DON'T FEEL THIS EXTRA PLAY IN THE SEAT IS SAFE IN THE EVENT OF A WRECK.
MY 2011 FORD EDGE WITH BRAKES AT 1/2 USE HAS SUDDENLY BEGUN HAVING BREAKING ISSUES. PUSHING THE BRAKE USUALLY RESULTS IN IMMEDIATE ENGAGEMENT; NOW IT TRY'S TO ENGAGE BUT RELEASES AND GOES TO THE FLOOR; REQUIRES HEAVY HARD PRESSURE TAKING PEDAL COMPLETELY TO THE FLOOR TO STOP VEHICLE. HAS BEEN ONE OR TWO INSTANCES OF INTERMITTENT OCCURRENCES; BUT SEEMS TO BE PERSISTENT NOW. NHTSA NEEDS TO DO SOMETHING FROM THE UNENDING LIST OF SIMILAR COMPLAINTS. NOT ANY SPECIFIC DRIVING CONDITION CREATING THE ISSUE TO OCCUR. THIS AM I WAS ON AN OPEN HIGHWAY WITH NO STOPPING/ STARTING DRIVING; THIS AFTERNOON I WAS IN TOWN.
WHILE DRIVING ON A CITY ROAD (APPROX 40 MPH) THE REAR WINDOW MADE A POPPING SOUND AND SHATTERED. A HOLE EMERGED ON THE DRIVER SIDE. IT LOOKS LIKE THE WINDOW PUSHED OUT AND THERE IS NO EVIDENCE THAT ANYTHING HIT THE WINDOW.
DRIVING ON CITY STREETS 35-45MPH WHEN I HAD TO APPLY THE BRAKE. BRAKES FELT SPONGEY (NO ANTI LOCK FEEL) AND THE PEDAL WENT ALMOST TO THE FLOOR. THIS ORIGINALLY OCCURRED MID FEBRUARY 2019, BUT CORRECTED ITSELF AFTER LETTING THE CAR SIT OVERNIGHT. IT OCCURRED AGAIN LATE MARCH 2019 AND THIS TIME THE CONDITION PERSISTED AND MADE ME FEEL THAT THE BRAKES COULD ULTIMATELY FAIL. I CHECKED ONLINE AND FOUND MULTIPLE MENTIONS OF THIS ISSUE WITH FORD EDGES, BUT NO FORMAL RECALL - WHICH THE DEALERSHIP LATER VERIFIED. MY VEHICLE IS A 2011 WITH 135,000 MILES. THE VEHICLE HAS HAD ALL OF ITS REQUIRED/RECOMMENDED MAINTENANCE AND IS IN GOOD CONDITION OTHERWISE. THE DIAGNOSIS WAS AS FOLLOWS - "FOUND THE MASTER WITH LEAK AND HCU/ABS SEEPING AND DUMP VALVE, E ON FOUND BRAKES BYPASSING". THE DEALER REPLACED THE CONTROL AND MODULE AND ALSO RECOMMENDED THAT I REPLACE THE MASTER CYLINDER, WHICH I AGREED TO ALLOW. EXPENSIVE REPAIR - JUST A BIT PAST $1900 WITH PARTS AND LABOR
WHEN APPLYING THE BRAKES THE BRAKE PEDAL SINKS TO THE FLOOR AND IS HESITANT TO STOP COMPLETELY. I HAVE HAD THE MASTER CYLINDER CHANGED, THE ABS PUMP HAS BEEN REPLACED AND THE VEHICLE HAD THE BRAKE BOOSTER REPLACED AROUND 1 YEAR AGO DUE TO A FORD RECALL. THIS VEHICLE HAS BEEN IN THE SHOP FOR 3 WEEKS NOW AND THE MECHANIC CANNOT SEEM TO FIX THIS ISSUE. THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE BRAKE SYSTEM FOR THIS VEHICLE AND IS DANGEROUS TO THE OCCUPANTS OF THE VEHICLE AND OTHERS IN THE SURROUNDING AREAS. THIS ISSUE HAS THE POTENTIAL FOR RANDOM BRAKE LOSS WHICH CAN OCCUR IN INJURY OR DEATH.
BRAKE BOOSTER REPLACED UNDER RECALL 13N02 10/30/2017 AT NO CHARGE. APRIL 2019 BOOSTER FAILED AGAIN. FORD WILL NOT COVER UNDER WARRANTY. REPLACEMENT LASTED 16 MONTHS AND 6958 MILES.FORD SAYS WARRANTY ONLY COVERED FOR ONE YEAR. THE REPLACEMENT BY THE DEALER , AT MY EXPENSE, IS TWO YEARS.
SLOWING DOWN IN CITY TO MAKE A RIGHT TURN AT LOW SPEED AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO SWERVE TO AVOID HITTING CURB. HAD TO PUMP BRAKES AND PUSH ALMOST TO FLOOR TO STOP THE VEHICLE. THERE IS FLUID IN THE MASTER BRAKE CYLINDER AND NO LEAKS. BRAKE BOOSTER IS FUNCTIONAL AND BRAKES HAVE PLENTY OF PAD. EXTREMELY DANGEROUS SITUATION. I WILL BE CONTACTING FORD DEALER IN TWO DAYS TO DISCUSS SITUATION.
BACK UP CAMERA STOPPED WORKING. MESSAGE APPEARS SAYING " CAMERA UNAVAILABLE PLEASE CONTACT DEALER" WHEN PLACED IN REVERSE.
DOOR INDICATOR LIGHT STAY ON INTERIOR LIGHTS STAY ON INDICATING THAT THE DRIVER SIDE DOOR IS OPEN WHEN DOOR IS SHUT.LIGHTS POP ON AT ANY RATE OF SPEED SCARY AND EXTREMELY DANGEROUS PASSENGER SIDE SEAT DOESN'T MOVE AT ALL SOMETIMES THE WHOLE SCREEN WILL GO A DIME WHITE AND BLANK DURING ANY RATE OF SPEED. EXTREMELY DANGEROUS
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT ALL THE DOORS WERE COMPLETELY SHUT; HOWEVER, THE WARNING INDICATOR CONTINUED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
I HAVE PROBLEMS WITH THE ABS SENSOR. WHEN YOU HIT A BIG BUMP OR WHEN YOU BRAKE ON ICE THE BRAKES SHUTTER & THE BRAKE PEDAL GOES TO THE FLOOR UNABLE TO STOP. USUALLY I CAN PUMP THEM & I GET BRAKES BACK. NOW I CAN'T PUMP THEM UP, I CALL IT A SOFT BRAKE, I CAN NOT STOP FAST IF A VEHICLE STOPS FAST IN FRONT OF ME. I WAS TOLD FROM MY MECHANIC THAT IT NEEDS ABS HCU UNIT & MASTER CYLINDER CHANGED. HE ALSO TOLD ME THAT THEY FREQUENTLY HAVE CALLS FROM FORD OWNERS THAT HAVE EDGE & FUSION WITH THE SAME ISSUE OF LOOSING THEIR BRAKES, IN FACT THEY TAKE BETS ON HOW MANY CALLS THEY WILL GET ON A SNOW DAY OR RAINY DAY. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS, IT IS EXTREMELY DANGEROUS.
PANORAMIC VISTA ROOF WILL NOT CLOSE. VEHICLE WAS STATIONARY. I HAVE RESEARCHED THE ISSUE AND THOUSANDS OF FORD OWNERS ARE AFFECTED.
PASSENGER SIDE SEAT BELT LOCKS IN PLACE WHILE IN MOTION REGARDLESS OF WHETHER THE BRAKE IS PRESSED OR NOT. STAYS LOCKED IN PLACE DURING LONG ROAD TRIPS UNTIL SEAT BELT IS DISCONNECTED AND RECONNECTED. THIS HAPPENS FREQUENTLY (WHEN I HAVE A PASSENGER) EVER SINCE I BOUGHT THIS VEHICLE 5 YEARS AGO. I AM NOT SURE IF THIS IS A SAFETY ISSUE??
DOOR AJAR WARNING LIGHT APPEARS ON THE DASH EVEN WHEN THE DOOR IS CLOSED. THERE IS NO WAY TO CLEAR THE ALERT/ALARM AND IT BECOMES VERY HAZARDOUS WHEN DRIVING WHILE IT IS STILL DARK AND THE DOME LIGHTS ARE ON SIGNALING THE DOOR IS OPEN. THIS WARNING WILL COME ON AT ANY TIME- WHILE STATIONARY IN MY DRIVEWAY, WHILE DRIVING, ETC. THERE IS NO SPECIFIC TIME IT HAPPENS.
BACKED INTO GARAGE AND BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH NO WARNING. BROKE SEVERAL 2 X 4'S AND PUSHED THE WALL OUT ONE FOOT. NEW BRIGHTON FORD DEALER HAD DETERMINED ITS A BAD ABS MODULE AND HYDRAULIC CONTROL UNIT (HCU). ITS BEEN TWO MONTHS WITHOUT THE USE OF THE VEHICLE AS FORD CAN NOT GET A NEW HCU ANYWHERE IN THE USA. THEY SAY THE PART HAS NO DATE TO WHEN THEY WILL GET THE PART. FORD CUSTOMER SERVICE JUST SAYS THEY HAVE ESCALATED THE PART AVAILABILITY PART AND SAID TO KEEP CHECKING IN WITH THE SERVICE MANAGER. SERVICE MANAGER DOES NOT RETURN MESSAGES LEFT ON HIS PHONE. NO ONE AT FORD CAN TELL ME IF OR WHEN THE PART WILL ARRIVE AFTER WE PAID 1/2 DOWN TO ORDER THE PART. THEN THEY SENT US HOME WITH A CAR WITH DEFECTIVE BRAKES AS THEY DID NOT WANT IT THERE INDEFINITELY..
MY WIFE'S 2011 FORD EDGE BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP. PROBLEM IS INTERMITTENT AND BRAKES GO BACK TO WORKING NORMAL. THIS HAS HAPPENED MULTIPLE TIMES WITH MY WIFE DRIVING AND TWICE WHILE I WAS DRIVING. BRAKE BOOSTER WAS ALREADY REPLACED UNDER RECALL. I DON'T THINK THE BOOSTER IS BAD AGAIN.I THINK IT IS A ABS ISSUE.THE BRAKE PADS ARE IN GOOD SHAPE AND THE RESERVOIR IS FULL. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ISSUE. FORD NEEDS TO TAK RESPONSIBILITY AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED.
DOOR AJAR LIGHT STAYS ON, DOOR LOCK NOT WORKING DRIVER SIDE
DURING THE COURSE OF OWNERSHIP OF A 2011 FORD EDGE, A SEVER BREAKING ISSUE EMERGED WITH NO WARNING OR ALERTS OF ANY KIND. THE MAIN ISSUE ARISES WHEN A DRIVER DOWN PRESSES THE BRAKE PEDAL DURING DRIVING CONDITIONS ST ANY SPEED. THE DRIVER IS MET WITH A SOFT OR SPONGY BRAKE THAT RETARDS THE BRAKING ACTION WHICH CAN LEAD TO SEVERE INJURY. THE ISSUE AROSE AND WAS TAKEN TO A DEALERSHIP WHO CANNOT READILY SOLVE THE ISSUE AND INSTEAD WOULD RECOMMEND THAT THE OWNER LEARN OR ACCCEPT THE ISSUE RATHER THAN RESOLVE IT. DEALERSHIP PERFORMED SEVERAL MAINTENANCE ACTIONS INCLUDING A PRESCRIBED PRESSURE BLEED. AFTERWARDS, IT WAS RECOMMENDED TO CHANGE SEVERAL PARTS THAT NEVER SOLVED THE ISSUE. THE DEALER ACKNOWLEDGES THAT THE 2011 FORD EDGE IS NOTORIOUS FOR HAVING WEAK OR SPONGY BRAKES BUT GIVES NO SOLUTION. THIS IS A SEVERE RISK TO THE DRIVER OF A 2011 FORD EDGE AND TO THOSE DRIVING AROUND THE VEHICLE AT THE SAME TIME.
BRAKE FAILURE WITH PEDAL GOING ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. FORD IS AWARE OF THE PROBLEM AND WILL NOT WARRANTY THE REPAIR OF THE HYDRAULIC CONTROL UNIT (HCU) AND COST $1,000 TO REPLACE. WHY HASN'T THE NHTSA DONE SOMETHING?
THE AUTO DOOR LOCKS WILL NOT WORK PROPERLY. MANY TIMES THE DOORS WILL NOT LOCK AUTOMATICALLY AND THE DRIVER DOOR AJAR LIGHT WILL COME ON. THE INSIDE LIGHTS STAY ON. THIS SHOULD BE A SAFETY CONCERN DUE TO THE FACT THAT NONE OF THE DOORS WILL LOCK AND STAY LOCKED WITH CHILDREN IN THE BACK SEAT.
NOTICED VEHICLE WAS LEAKING BLACK SUBSTANCE, BROUGHT IT IN AND WAS TOLD VEHICLE'S POWER TRANSFER UNIT WAS FRIED. I WAS ADVISED BY THE MECHANIC THAT THIS IS A KNOWN AND COMMON ISSUE IN FORD SUV'S. VEHICLE SHAKES WHILE DRIVING ON THE ROAD AND HAS A HARD TIME KEEPING SPEED.
WHILE DRIVE 45 MILES PER HOUR RAN OVER A RAISED STEEL COVER IN ROAD WAY THE BUMP CAUSED BRAKE PEDAL TO GO TO FLOOR, THIS HAS OCCURRED BEFORE, THE BRAKE COMES BACK EVENTUALLY. IT HAD A BRAKE BOOSTER REPLACED BY RECALL 2015. THIS HAS HAPPENED TWICE SINCE THEN. NO ACTION BY FORD.
HAVE HAD CAR INTO SHOP 3 DIFFERENT TIMES FOR SPONGY AND HARD TO STOP BRAKES. REPLACE BRAKE BOOSTER TWICE, BLEED LINES, "FIXED" CALIPER. IN READING OTHERS IT APPEARS THERE IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT OR SOME OTHER IDENTIFIED PROBLEM. FORD NEEDS TO FIGURE THIS OUT AND ISSUE A RECALL. THIS IS A SERIOUS PROBLEM THAT DOESN'T NEED TO BE IGNORED AND THERE ARE NUMEROUS EXAMPLES OF REPORTED PROBLEMS.
TUESDAY NIGHT 1/22/2019, MY DAUGHTER DESCRIBED THAT HER CAR HAD LOST ALL POWER WHILE SHE WAS DRIVING DOWN A SMALL MOSTLY DESERTED STREET IN OUR TOWN WHEN SHE BRAKED AND ATTEMPTED TO TURN. SHE HAD AN EXTREMELY DIFFICULT TIME BRAKING AND TURNING THE CAR TO GET OFF OF THE ROADWAY. SO, THAT SAME EVENING, I DECIDED TO SEE IF IT HAPPENED TO ME. IT WAS NOTED THAT SHE HAD JUST OVER A QUARTER TANK OF GAS SO I THOUGHT MAYBE HER GAS GAUGE WAS WRONG SO I FILLED THE CAR. WE DROVE AROUND 6 MILES WHEN IT DID HAPPEN TO ME AS I BRAKED AND ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC. FORTUNATELY, THE VEHICLES HEADED MY WAY WERE QUITE A BIT DOWN THE STREET, AND I ALLOWED MYSELF AMPLE TIME TO GET ACROSS WERE THIS TO HAPPEN. HOWEVER, THIS WAS AT NIGHT WHEN THAT STREET ISN'T BUSY. WE LIVE OFF OF THIS STREET SO AVOIDING DURING THE DAY ISN'T AN OPTION. DURING THE DAY WHEN TRAFFIC IS BUSY AND CONSTANT, THERE WOULD BE NO WAY TO ALLOW THAT MUCH TIME TO GET ACROSS SAFELY. IN THE MONTHS LEADING UP TO THESE POWER FAILURES, THERE WERE AT LEAST THREE INSTANCES WHERE WE WERE IN A DRIVE THRU OR STOPPED AT A STOPLIGHT WHERE POWER WOULD BE LOST, BUT NEVER WHEN THE CAR WAS ACTUALLY IN MOTION AS HAPPENED TWICE ON 1/22/2019. I FOUND A FORUM WHERE THIS HAS BEEN REPORTED MANY TIMES NOT ONLY TO FORD, BUT TO THE NHTSA AND NOTHING BY WAY OF A RECALL HAS BEEN CALLED FOR THIS PROBLEM AND IT APPEARS THAT SOMEONE WILL BE KILLED PRIOR TO SOMETHING BEING DONE. I'VE READ THAT THE THROTTLE BODY SEEMS TO BE
THANKSGIVING TIME (2018) APPLIED BRAKES, (2011 FORD EDGE WITH 105,000 MILES), WENT TO FLOOR BARLEY STOPPING. ALMOST PLOWED INTO CAR IN FRONT OF US. SCARED CRAP OUT OF US. NEVER DID THIS BEFORE!!! HAD CAR TOWED TO LOCAL SHOP. PUT ON NEW MASTER CYLINDER. THREE WEEKS LATER BRAKES GO TO FLOOR AND VERY POOR STOPPING. TOWED TO LOCAL SHOP AND YET A SECOND MASTER CYLINDER INSTALLED. ONE WEEK LATER, POOR STOPPING YET ONCE AGAIN. FEW FEET FROM PLOWING INTO GARAGE WALL. ALL OCCASIONS THE VEHICLE WAS TRAVELING AT A GOOD RATE OF SPEED, ONLY TO FIND OUT NO STOPPING PETAL. HAD TO RAPIDLY PUMP SPONGEY PETAL TO HOPE IT STOPS. AFTER FIXING, WORKED SOMEWHAT NORMALLY, BUT REVERTS BACK TO SPONGEY PETAL AND SCARY SITUATION AS IF IS IT GOING TO STOP. (NOTE, NO ABS PULSATING AT ANY TIME!) ONCE AGAIN BACK TO SHOP. I CONSULT YOUTUBE AND FIND A VIDEO WHERE A FORD EXPEDITION HAD SAME EXACTING PROBLEM AS MINE. DETERMINED TO BE THE ABS CONTROL MODULE. NOT A MASTER CYLINDER. (AND NOT A BRAKE BOOSTER WHERE PETAL IS HARD.)THERE IS A HYDRAULIC VERSION (AVAILABLE THROUGH FORD) AND AN ELECTRONIC VERSION (NO LONGER AVAILABLE ANYWHERE INCLUDING FORD) ABS CONTROL MODULE. SO A EIGHT YEAR OLD CAR WITH 105,000 MILES CANNOT BE REPAIRED AS THE DEMAND ON THIS PART IS APPARENTLY SO GREAT IT HAS EXHAUSTED STOCK AND CANNOT BE REPLACED WITH A NEW PART. IN CLOSING, THE ONLY WAY TO REPAIR THE VEHICLE IS TO FIND A JUNKYARD DONOR VEHICLE AND HOPE THAT PARTS WILL NOT FAIL. BUT CHANCES ARE THAT IT TOO, WILL EVENTUALLY FAIL. I BEL
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
THE AIR BAG LIGHT KEEPS COMING ON
CONTINUOUS FAILURE OF COLLISION WARNING SYSTEM THAT ELIMINATES THE USE OF CRUISE CONTROL. WARNING HAS TO BE ACKNOWLEDGED AND SHUT OFF VIA OK IN CONTROLS. THIS OCCURS AT START UP.
THE DRIVER'S DOOR LIGHT AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT AND KEEPS THE INTERIOR DOME LIGHT ON. THIS HAS BEEN HAPPENING ON AND ON AGAIN OFF AGAIN BASIS FOR YEARS. RECENTLY IT IS HAPPENING ALL THE TIME. WHEN WE GET IN AND START THE CAR NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT THE NOTICE STAYS ON. THIS WILL THEN CONTINUE AS LONG AS THE CAR IS IN REVERSE AND MAKES BACKING UP AT NIGHT VERY HARD AS YOU CAN'T SEE WITH THE INTERIOR LIGHTS ON. WHEN BACKING FROM THE DRIVEWAY INTO THE STREET YOU CANNOT SEE IF THERE IS TRAFFIC. WHEN THE CAR IS PUT IN DRIVE THE DOME LIGHT WILL FINALLY GO OUT AFTER A SHORT PERIOD OF TIME. IF WE PARK THE CAR AND LOCK IT THE DOME LIGHT WILL STAY ON FOR 5 OR MORE MINUTES AS IT REGISTERS AS THE FRONT DOOR BEING AJAR. NEIGHBORS HAVE STOPPED AT OUR HOME TO TELL US WE LEFT OUR INTERIOR LIGHTS ON.
THROTTLE BODY ISSUE - VEHICLE TURNS ON AND IS ABLE TO DRIVE, BUT WRENCH SYMBOL APPEARS ON DASHBOARD AND THE CAR GOES LIMP; UNABLE TO ACCELERATE AT ALL. THIS HAPPENS WHILE YOU ARE DRIVING! ACCORDING TO FORD, IT IS AN ISSUE WITH THE THROTTLE BODY. COST OF FIX AT LOCAL MECHANIC IS $330 FOR THE PART AND $285+ FOR LABOR.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →