Page 8 of 37 · complaints 351–400 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Dec 7, 2019150 milesOH

MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD BE THE PROBLEM. AFTER INTERNET RESEARCH IT APPEARS THERE IS A MODULE PROBLEM AND THIS IS BEEN HAPPENING WITH THIS YEAR OF EDGE VERY FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ADRESSED!

Electrical System
Filed Dec 2, 201988,000 milesOK

CENTER CONSOLE CONTROL STOPPED WORKING. CLIMATE, RADIO ETC. I WAS TOLD TO PULL A GREY SQUARE PLUG WIRE OUT OF BOX IN DRIVER SIDE FLOOR PANEL. DID SO RESET RADIO TO AM STATION RESET CLIMATE CONTROL ALL WORKED TILL NEXT TRIP. ALL DEAD AGIAN CAN REPEAT KEEPS GOING OFF. IS THERE A WAY TO RESET, OR REBOOT SOMETHING??

Structure › Body
Filed Dec 2, 201980,000 milesOK

DRIVER SIDE DOOR INDICATES DOOR AJAR WHICH AFFECTS LOCKS. IF IT SHOWES DOOR AJAR YOU CAN NOT LOCK THE DOORS IF YOU DO IT IMMEDIATELY UNLOCKS ALL DOORS.

Electronic Stability Control (esc)
Filed Nov 28, 2019FL

I PURCHASED THE VEHICLE FROM LEGACY OF TOYOTA IN TALLAHASSEE FL ON 10/23/2019 THEN 2 WEEKS LATER MY ADVANCE TRAC LIGHT CAME ON IT WILL COME ON AS SOON AS START MY ENGINE UP AND IT WILL STAY ON FOR A WHILE THEN GO OUT, THEN IT WILL COME BACK ON MAY BE A COUPLE DAYS LATER. I HAVE NOTICED SOMETHING DIFFERENT WHEN I AM A RED LIGHT WHILE MY FOOT IS ON THE BRAKES I FEEL MY FOOT COMING UP LIKE IT IS BEING RELEASED AND I HAVE TO PUSH IT BACK DOWN. I HAVE ONLY HAD MY VEHICLE FOR 35 DAYS. I'M LOOKING ALL THE COMPLAINTS ON THE INTERNET WITH THEM SAME ISSUES AS MINE AND KIND OF SCARED TO DRIVE IT. MY MIND CONCERN NOT ONLY IS IT SAFE BUT HOW MUCH IT IS GOING TO COST ME AND CAN BE FIXABLE. SOMETIMES WHEN I AM JUST SITTING THERE IT SOUNDS LIKE IT JUST WANT TO CUT OFF BECAUSE IT JERKS. BUT MY MAJOR CONCERN IS THAT ADVANCE TRAC WARNING SIGN THAT COMES UP CAN YOU HELP ME.

Electrical System
Filed Nov 22, 201992,000 milesPR

MY FORD EDGE 2011 3.5 6CYL WHILE IN MOTION, STOPPED RUNNING AND THREE NEW ELECTRIC MODULES AND 6 CORES HAD BEEN REPLACED AND THE UNIT STILL DOESN'T RUN NORMAL AND HAS A BURNING SMELL IN THE MOTOR. UNIT HAS BEEN FOR THE LAST 1 MONTH AT THE AUTHORIZED FORD DEALER AND NOW THEY WANT TO CHARGE ME THE CATALYTIC. ALMOST +2K IN BILLS.

Service Brakes
Filed Nov 22, 201957,676 milesKS

DRIVING HOME FROM WORK AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR..PUMPED THEM SO IT WOULD STOP..THEN DROVE WELL UNDER SPOED LIMIT UNTIL I GOT GOT HOME..1ST TIME IT HAPPENED WAS OCTOBER 2019 COMING HOME FROM WORK.

Service Brakes
Filed Nov 20, 2019125,567 milesTX

HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUES WHERE BRAKES WERE COMPLETELY REPLACED AND COST $800. NOW, THE DEALERSHIP IS STATING THAT IT WILL COST $1500 TO REPLACE THE HCU UNIT. I AM AMAZED THAT SO MANY OTHER INDIVIDUALS ARE HAVING THE SAME ISSUES I AM HAVING. I'VE NEVER HAD THIS ISSUE WITH A CAR.

Electronic Stability Control (esc)
Filed Nov 20, 201986,000 milesMI

PASSENGER DOOR AJAR IS ON. THE DOOR IS CLOSE. THE LIGHT WILL NOT GO OFF, AND THE DOME LIGHTS STAY ON, UNTIL YOU DRIVE FOR ONE MINUTE, THE DOME LIGHTS GO OFF, BUT DOOR AJAR STAYS ON. MY DOORS CAN'T LOCK, WHEN I'M DRIVING, AS LONG AS THE DOOR AJAR STAYS ON. WHEN I TURN MY CAR OFF, THE DOME LIGHTS STAY ON FOR 15 MINUTES, PUTTING MY BATTERY IN RESERVE. THIS IS A SAFETY HAZARD, BECAUSE, SMALL CHILDREN IN THE BACK, COULD OPEN THE DOOR, AND ALSO MY BATTERY WILL SOON BE GOING BAD. I SEE A THOUSAND OF FORD EDGE OWNERS 2011-2015 HAVE THIS SAME PROBLEM.

Service Brakes
Filed Nov 18, 201994,689 milesTX

DURING BRAKING THERE IS A HISSING SOUND EMANATING FROM THE AREA IN FRONT OF THE BRAKE PEDDLE. THE BRAKING ACTION OF THE CAR IS SEVERELY DIMINISHED CAUSING REDUCED BRAKING APPLICATION DURING EACH PHASE OF BRAKING I.E. EMERGENCY STOPPING, NORMAL STOPPING. THIS IS A SAFETY ISSUE THAT REQUIRES IMMEDIATE ATTENTION. THIS OCCURS ON EACH APPLICATION OF THE BRAKES.

Electrical System
Filed Nov 18, 2019110,000 milesCO

REAR PASSENGER DOOR SAYS AJAR. LIGHTS STAY ON. IN THE DARK BACKING UP AND YOU ARE NOT ABLE TO SEE CLEARLY WHAT IS BEHIND YOU BECAUSE THE LIGHTS CAN NOT BE TURNED OFF INSIDE UNTIL YOU START DRIVING FORWARD AND HIT 5MPH.

Service Brakes
Filed Nov 15, 2019150,000 milesMN

BRAKES INTERMITTENTLY GO ALL THE WAY TO FLOOR WITH NO WARNING WHILE DRIVING ON CITY STREETS (TRAVELING STRAIGHT). CAR DOES NOT STOP. BRAKE FAILURE HAS HAPPENED TWICE RECENTLY, ONCE WHEN GOING OVER A RAILROAD TRACK (BIG BUMP), AND ONCE FOR NO APPARENT REASON. TOOK TO FORD, AND IT TOOK THEM A DAY TO LOOK AT THE VEHICLE, AND THEY COULD NOT REPRODUCE THE ISSUE. THEY CHECKED ALL THE PARTS OF THE BRAKE SYSTEM AND COULD NOT FIND ANY ISSUE.

Power Train
Filed Nov 10, 201954,096 milesIA

VEHICLE HAS 54,096 MILES ON IT. POWER TRANSFER UNIT FAILURE AND TRANSMISSION FAILURE. NOTICED A NOISE, TOOK IT IN FOR REPAIR BEFORE IT GOT WORSE. THIS SEEMS TO BE A KNOWN AND COMMON ISSUE. VERY EXPENSIVE REPAIR WITH LOW MILES.

Service Brakes
Filed Nov 8, 2019165,000 milesND

WHEN PUSHED ON, BRAKES PETAL DEPRESSES WITHOUT BREAKING SOMETIMES, BUT OTHERTIMES WORKS JUST FINE.

Service Brakes
Filed Nov 6, 201960,980 milesVA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE AND KEEP IT FROM CRASHING INTO OTHER VEHICLES. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WANTED TO CHARGE $1,700 FOR A BRAKE BOOSTER REPAIR. THE CONTACT PURCHASED A BUMPER TO BUMPER WARRANTY AND THE DEALER STATED THAT THEY WOULD CHECK TO SEE IF THE WARRANTY WAS STILL IN EFFECT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE BRAKE FAILURE ONLINE AND FOUND SEVERAL COMPLAINTS, BUT NO RECALLS. THE FAILURE MILEAGE WAS 60,980. THE VIN WAS UNKNOWN.

Electrical System
Filed Nov 6, 2019112,000 milesLA

PASSENGER DOOR LATCH DOOR CLOSED SENSOR FAILED. REQUIRES 30+ CLOSURES OF THE DOOR FOR THE SENSOR TO DIM CABIN LIGHTS AND KEEP DOORS LOCKES. WHEN DRIVING DOWN THE ROAD IF DOOR SENSOR DOES NOT RECOGNIZE IT IS CLOSED, WILL UNLOCK ALL CAR DOORS MAKING IT POSSIBLE FOR A BACKSEAT CHILD TO OPEN DOORS WHILE IN MOTION.

Exterior Lighting
Filed Oct 29, 2019130,000 milesMO

THE HEADLIGHTS ARE WORTHLESS. MY FORD DEALER ADJUSTED THEM, MY FORD BODY SHOP ADJUSTED THEM, I ADJUSTED THEM, AND YOU STILL CANT SEE TO DRIVE AT NIGHT. THEY ARE NOT ANY GOOD. WHY HAVE YOU ALLOWED THIS TO GO ON? I WROTE TO YOU WHEN I FIRST GOT THE CAR AND GOT NOTHING. WHAT THE HELL ? NO SIDE TO SIDE ADJUSTMENT IS EVEN PROVIDED FOR IN THE DESIGN, BUT MORE THAN THAT THEY DON'T PROVIDE ENOUGH LIGHT TO LIGHT UP THE ROAD. IV'E PUT IN NEW BULBS $50.00 EACH, I'VE PUT IN A WHOLE NEW FACTORY HEADLIGHT $300.00 AND STILL CAN'T SEE THE ROAD. CAME HOME FROM KANSAS CITY LAST NIGHT 70 MILES, 35 MILES OF WITCH WAS ON INTERSTATE 49 AND AT TIMES WE HAS TO GUESS WHERE THE ROAD WAS. THE CAR IS A 2011 WHERE HAVE YOU BEEN ON THIS? I HAVEN'T TALKED TO ANYONE WHO OWNS ONE OF THESE WHO ISN'T FIGHTING THE SAME PROBLEM. WE TRY NOT TO DRIVE THE DAM THING AT NIGHT, BUT SOMETIMES WE GET CAUGHT AND HAVE TO. ARE YOU WAITING FOR US TO GET KILLED AND WE WILL QUIT BOTHERING YOU? DO YOUR DAM JOB, MAKE FORD FIX THIS PROBLEM! WHAT ARE YOU DOING ABOUT THIS???

Electrical System
Filed Oct 25, 2019CO

CAR DOORS SHOW DOORS AJAR AND INTERIOR LIGHTS STAY ON AND RUN DOWN THE BATTERY. NO AMOUNT OF CLOSING DOORS USING FORCE OR WITH FOB SEEMS TO WORK. MY 16 YEAR SON IS ABOUT TO START DRIVING AND MY COMPLAINT IS THAT HE MAY BE STRANDED IF THE BATTERY IS DEPLETED. LINTERIOR LIGHTS STAY ON ALL NIGHT DUE TO THIS PROBLEM. LIGHTS ONLY GO OUT WHEN CAR IS MOVING...

Service Brakes
Filed Oct 22, 201998,000 milesPA

WHILE DRIVING UNDER VARIOUS CONDITIONS WE EXPERIENCED INTERMITTENT BREAK FAILURES WHERE THE BREAK PEDAL WILL DEPRESS TO THE FLOOR AND BREAKING POWER IS GREATLY REDUCED TO THE POINT WHERE STOPPING BECOMES AN ISSUE. WE'VE EXPERIENCED THIS MALFUNCTION ON HIGHWAYS, CITY STREETS AND IN A PARKING LOT UNDER VARIOUS WEATHER CONDITIONS. THERE WAS A RECALL TO REPLACE THE "BOOSTER BOX" THAT WAS COMPLETED ON THE VEHICLE IN JULY OF 2017. THE ISSUE BEGAN IN JUNE OF 2019 AND CONTINUES.

Suspension › Front
Filed Oct 22, 2019161,500 milesOH

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKE WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO FUNCTION. WHEN TURNING THE STEERING WHEEL TO THE RIGHT, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) WHERE IT WAS DIAGNOSED THAT BOTH FRONT AXLES AND FRONT STAB LINKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,500. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Oct 21, 201970,100 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL FELT SPONGY AND DEPRESSED ALMOST TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,100.

Service Brakes
Filed Oct 21, 2019108,000 milesTX

WHEN DRIVING, AT ANY SPEED, BRAKE PEDAL INTERMITTENTLY/RANDOMLY BECOMES SOFT, AND GOES TO THE FLOOR WHEN DEPRESSED, WITH LITTLE TO NO REDUCTION IN SPEED. PUMPING THE BRAKES IS REQUIRED IN ORDER TO STOP. THERE IS NO ASSOCIATED NOISE, AS SOME HAVE REPORTED (SUCH AS HISSING OR SUCKING AIR). THE MECHANIC IS UNABLE TO ACCURATELY DIAGNOSE OR DUPLICATE THE ISSUE AT THIS TIME. HE REPORTS THAT IT COULD BE THE MASTER CYLINDER OR THE HCU/ABS MODULE, BUT AT THIS TIME WE'D JUST BE THROWING PARTS AT A PROBLEM. NO TROUBLE CODES ARE PRESENT AND ALL BRAKE SYSTEM PRESSURES WERE NORMAL DURING HIS TROUBLESHOOTING. CURRENT MILEAGE IS 108,000. THIS IS MY WIFE'S CAR, AND SHE REGULARLY TRANSPORTS OUR KIDS IN IT, SO TO HAVE THIS TYPE OF FAILURE PRESENT WITH RELATIVELY FEW MILES IS DISCONCERTING.

Service Brakes
Filed Oct 20, 2019119,086 milesOK

COULD NOT STOP. HAD TO USE BOTH FEET ON BRAKE TO STOP. GOOD THING I WAS ONLY BACKING OUT OF MY DRIVEWAY. HAD TO HAVE BRAKE BOOSTER REPLACED. A BRAKE BOOSTER SHOULD LAST THE LIFE TIME OF THE CAR AND NOT BE REPLACED. MY EDGE IN A 2011 WITH 119,000 MILES . WE NEVER RECEIVED ANY LETTER ABOUT THIS BEING A PROBLEM ON THE FORD EDGE. . SHOULDN'T FORD REIMBURSE US ?

Service Brakes
Filed Oct 16, 201958,000 milesLA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PUSHED THE BRAKE PEDAL WITH FORCE AND SLOWLY CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO BOHN FORD (504-347-7000, LOCATED AT 3737 LAPALCO BOULEVARD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS TRANSFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000. *DT *TP

Service Brakes
Filed Oct 15, 2019119,000 milesCO

IN JULY 2017, EXPERIENCED HARD TO PRESS BRAKES WITH HISSING NOISE, WARRANTY EXTENSION PROVIDED TO REPLACE BRAKE BOOSTER, 27 MONTHS LATER, SIMILAR ISSUE, BRAKES WORK BUT PEDAL CONTINUES TO FLOOR. RECOMMENEDED MASTER CYLINDER REPLACEMENT BY DEALERSHIP AND INDEPENDENT MECHANIC, REPLACED AND STILL HAVING THE SAME ISSUE - DIAGNOSIS IS THAT IT IS AGAIN BRAKE BOOSTER WHICH WAS ONLY COVERED FOR A SINGLE REPAIR AND WARRANTIED FOR 12 MONTHS. NO RECOURSE FROM FORD DESPITE MANY REPORTS OF THIS ISSUE FROM OTHER CUSTOMERS, EXPENSIVE AND DANGEROUS FAILURE.

Service Brakes
Filed Oct 10, 2019117,000 milesSC

WITH OUT WARNING THE BRAKES WILL GO OUT AFTER A FEW DAYS THEY WORK AGAIN . NO ONE KNOWS WHY . THEY CAN NOT FIND ANY REASON FORE THIS. THIS HAS HAPPENED 7 TIMES THIS IS A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED PROMPTLY. THIS HAPPENS WHEN DRIVING THIS CAR.

Service Brakes
Filed Oct 9, 201987,562 milesNE

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55-70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS ALREADY REPAIRED AND WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,562.

Service Brakes
Filed Oct 9, 201986,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO (LOCATED AT 63300 VAN DYKE, WASHINGTON, MI 48095, (586) 838-1250) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN AND IT WAS DIAGNOSED THAT THE BRAKE CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON OCTOBER 3, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Sep 30, 2019148,000 milesMI

THE VEHICLE WAS STATIONARY AND ATTEMPTING TO ACCELERATE AWAY FROM A STOP LIGHT. THE VEHICLE WOULD NOT MOVE UNDER ITS OWN POWER. THE ENGINE RPM WOULD INCREASE AS WELL AS THE SPEEDOMETER BUT NO MOVEMENT. THE VEHICLE WOULD ALSO MOVE WITH THE VEHICLE IN PARK. TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE AXLE RETAINER CLIP HAD FALLEN OFF AND THE CV AXLE AND IT SLID OUT OF THE THE INNER SHAFT AND STRIPPED THE ENTRY TEETH AND THE END OF THE CV SHAFT. KNOWN PROBLEM ON 2012-14 FORD EDGE.

Power TrainCrash
Filed Sep 23, 2019128,000 milesKS

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 8 MPH, THE REVERSE SENSORS WENT OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE INSTRUMENT PANEL AND BACK UP CAMERA WENT BLANK. THE CONTACT MENTIONED THAT THE GEAR BECAME STUCK IN REVERSE AND THE VEHICLE ROLLED INTO THE VEHICLE IN THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT TURNED THE VEHICLE ON AND OFF UNTIL IT BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH WAS NOT RECOGNIZING WHAT GEAR WAS SELECTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO MIDWEST KIA (8725 W KELLOGG DR, WICHITA, KS 67209, (316) 448-8493), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

Service Brakes
Filed Sep 18, 2019172,000 milesVA

VEHICLE WAS TRAVELING APX 35MPH WENT TO DEPRESS BRAKE AT STOP LIGHT, BRAKE FELT STUCK HALFWAY, VEHICLE DID NOT SLOW DOWN AND THEN BRAKES MAKE A HIGH PITCH BEEP SOUND WHEN FULLY DEPRESSED.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 13, 201985,000 milesWI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713, (608) 271-6000) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Structure › Body
Filed Sep 9, 2019WV

DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR WONT GO OFF

Electronic Stability Control (esc)
Filed Sep 8, 201973,000 milesFL

THE DOOR AJAR LIGHT INTERMITTENTLY STAYS ON EVEN WHEN ALL DOORS ARE CLOSED. THE LIGHT STAYS ILLUMINATED WHILE DRIVING OR STATIONARY. IT IS NOW CAUSING THE CAR ALARM TO GO OFF RANDOMLY AT ALL HOURS. THIS IS A SAFETY CONCERN TO AS THE AUTOMATIC DOOR LOCKING WHEN PUTTING THE CAR IN DRIVES DOES NOT ACTIVATE. I HAVE READ YEARS OF COMPLAINTS ON THE FORD OWNER FORUMS. IT'S TIME FOR FORD TO ISSUE A RECALL TO FIX THE PROBLEM. IT'S OBVIOUSLY THE DOOR LATCH SWITCH WHICH COSTS $400.00 TO HAVE REPLACED. PLEASE HELP. MY NEIGHBORS ARE VERY UPSET ABOUT BEING WOKEN UP AT ALL HOURS, BUT I DO NOT HAVE $400.00 TO HAVE THE ISSUES FIXED. THIS HAS BEEN HAPPENING ON AND OFF FOR OVER 2 YEARS, EVER SINCE THE ODOMETER READ OVER 50,000 MILES.

Engine
Filed Sep 6, 201991,000 milesNJ

1) 91K ON MOTOR, THE INTERNAL WATER PUMP FAILED CAUSING MOTOR TO FAIL AND MUST BE REPLACED. THE CAR WAS IN MOTION AND COASTED TO SHOULDER WITH NO POWER STEERING OR BRAKES. 2) DOOR AJAR LIGHT REMAINS ON, AND HAD TO REPLACE SWITCH AT 50K BECAUSE THE BATTERY WOULD DRAIN.

Service Brakes
Filed Sep 6, 2019140,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE

Electrical System
Filed Sep 5, 2019TX

THE DRIVER DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THIS KEEPS THE DOME LIGHTS ON WHICH IS HAZARDOUS TO DRIVE WITH IN THE EVENING. I UNDERSTAND THIS IS AN ONGOING PROBLEM FOR FORD BUT THEY HAVE DONE NOTHING TO FIX IT.

Electrical System
Filed Sep 2, 2019TX

PASSANGER DOOR LATCH SENSOR AND REAR PASSANGER DOOR LATCH SENSOR MALFUNCTION BOTH OF THE LATCH SENSORS ARE NOT WORKING THE DOORS ARE CLOSED BUT THE SENSORS INDICATE THE DOORS ARE OPEN, AND MAKES THE VEHICLE NOT TO LOCKED WHENEVER I AM DRIVING. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE, I AM SAVING MONEY TO FIX THIS, BUT IN THE TIME I EXTREMELY WORRY ABOUT MY KIDS WHILE I AM DRIVING WITH THEM, I DID SOME SEARCH ONLINE AND A LOT OF FORD EDGE OWNERS ARE HAVING THE SAME ISSUE. THANK YOU FOR YOUR TIME.

Electrical System
Filed Aug 30, 2019120,000 milesSC

AFTER YEARS OF DOOR AJAR ISSUES AND REPLACING THE BATTERY MULTIPLE TIME DUE TO THE DOME LIGHTS AND HEADLIGHTS COMING ON RANDOMLY BECAUSE OF THE DOOR AJAR SENSOR ISSUE, THE DOOR STARTED ALARMING RANDOMLY. AFTER THIS ONE OF THE DOORS (REAR RIGHT) STOPPED OPENING AND WAS PERMANENTLY LOCKED. AFTER TAKING IT TO FORD, THE SERVICE DEPARTMENT EXERCISED THE LOCKS AND THE DOOR OPERATED. ONE MONTH LATER WHILE MY CHILD WAS GETTING INTO THE VEHICLE (STATIONARY) AT SCHOOL THE DOOR FAILED TO CLOSE. AFTER USING THE SEAT BELT EXTENSION TO TIE THE DOOR CLOSED, I TOOK THE VEHICLE IN TO REPLACE THE REAR RIGHT DOOR, EXCEPT THE OTHER THREE DOORS CONTINUE TO HAVE SIMILAR ISSUES AND NOW I FEAR THE DOOR OPENING WHILE DRIVING.

Fuel/Propulsion System
Filed Aug 30, 2019154,000 milesAZ

FUEL TANK LEAK, FUEL ODOR

Service Brakes
Filed Aug 27, 2019149,000 milesKY

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ON SEVERAL OCCASIONS, THE DRIVER HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. IN ADDITION, A HYDRAULIC SOUND WAS SOMETIMES PRESENT WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD (4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS UNKNOWN.

Service Brakes
Filed Aug 27, 2019100,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (LOCATED AT 4321 LINCOLN WAY E, MASSILLON, OH 44646, (330) 478-1801) WHERE IT WAS DIAGNOSED THAT THERE WAS TOTAL BRAKE SYSTEM FAILURE DUE TO A FAILURE OF THE HYDRAULIC PUMP, BRAKE MASTER CYLINDER, AND HYDRAULIC CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Aug 20, 201955,000 milesCO

DOOR AJAR LIGHTS STAY ON WHICH CAUSES AUTOMATIC DOOR LOCKS TO FAIL, DOME LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS WHEN VEHICLE IS PARKED AND TURNED OFF. WHEN DRIVING THIS CAUSES A SAFETY HAZARD BECAUSE ANYONE CAN ENTER THE CAR AT A STOP SIGN OR LIGHT AND CAUSE HARM TO VEHICLE OCCUPANTS. ADDITIONALLY, DOME LIGHTS STUCK ON WHILE DRIVING ALSO POSES A SAFETY HAZARD. WHEN VEHICLE IS OFF AND DOME LIGHTS STAY ON, THIS DRAINS THE BATTERY AS WELL AS FUSES. WE HAVE HAD TO REPLACE THE VEHICLE BATTERY AS WELL AS FUSES. WE RECENTLY HAD TO PAY $1144.40 TO HAVE THE DOOR LATCHES REPLACED AND WERE TOLD THIS IS A KNOWN ISSUE WITH FORD. I REACHED OUT TO FORD CUSTOMER SERVICE AND WAS TOLD THEY HAVE NOT ISSUED A RECALL FOR THIS PROBLEM. DATE AND MILEAGE MAY NOT BE ACCURATE AS THIS ISSUE HAS BEEN HAPPENING FOR MANY YEARS, HOWEVER WE FINALLY HAD NO CHOICE BUT TO REPLACE THE DOOR LATCHES WHEN MY HUSBAND'S WHEELCHAIR WAS STUCK IN THE BACK BECAUSE THE FUSE HAD BLOWN AND THE BACK HATCH DOOR WOULD NOT OPEN.

Structure › Body
Filed Aug 17, 2019103,000 milesTX

DOOR LATCH SENSOR FAILED. CAR REPORTS DOOR IS OPEN WHEN IT ISN'T. CAR WON'T PROPERLY LOCK FROM INTERIOR WITH "OPEN DOOR" CONDITION. OCCURS IN SPITE OF MOTION.

Electrical System
Filed Aug 8, 201945,000 milesTX

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED, LIGHT WILL TURN ON MINUTES OR HOURS AFTER LOCKED OVERNIGHT AND IS DRAINING BATTERY. LIGHT ON WHILE DRIVING AT NIGHT IS VERY DISTRACTING AND INTERFERES WITH NIGHT VISION. CANT LOCK DOORS WHEN DRIVING SO DOOR COULD OPEN IN A CRASH.ISSUE CONTINUES

Electrical System
Filed Aug 5, 2019159,458 milesTX

THIS CAR AS FORD'S I'VE HAD IN THE PAST IS THE COOLANT SYSTEM IT'S REALLY BAD. I'VE GOTTEN FAN N THERMOSTAT PUT IN AND IT STILL GETTING HOT

Service Brakes
Filed Jul 29, 2019IN

BRAKES BOOSTER, BRAKES ARE SPONGY AND SOFT AND HISSING SOUND IS COMING FROM THE BRAKE PEDAL

Service Brakes
Filed Jul 24, 2019202,000 milesMI

BRAKE BOOSTER FAILURE, AT TIME BRAKE PEDAL HARD THAN SUDDENLY DROPS, THIS IS A SAFETY ISSUE AS MY WIFE ENDED UP PAST STOP SIGH AND MY SON ALMOST WENT THROUGH BACK OF GARAGE

Service Brakes
Filed Jul 19, 2019110,000 milesTX

WIFE'S BREAKS STARTED INTERMITTENTLY FEELING SPONGY AND THE BREAK PEDAL WILL GO ALL THE WAY TO THE FLOOR WITH VERY LITTLE STOPPING POWER. THIS WOULD OCCUR AT HIGHWAY SPEEDS OR NORMAL CITY SPEEDS, EVEN DRIVING IN THE NEIGHBORHOOD AT SLOW SPEED. WE BROUGHT IT IN TO THE MAINTENANCE SHOP AND THEY THOUGHT IT WAS THE BREAK BOOSTER SO THEY REPLACED IT. THIS DID NOT FIX THE PROBLEM, AFTER FURTHER INVESTIGATION THEY DETERMINED THAT THE HCU UNIT NEEDED TO BE REPLACED. AFTER LOOKING ON THE INTERNET I FOUND SEVERAL (OVER 100) REPORTS OF THIS SAME ISSUE ON THE EXACT SAME MAKE AND MODEL, SOME OF WHICH ENDED IN INJURY DUE TO THE FAILURE. ALL REPORTS HAVE STATED THAT FORD HAS CURRENTLY REFUSED TO ACKNOWLEDGE THIS ISSUE AND ISSUE A RECALL. THIS IS A VERY SERIOUS ISSUE THAT HAS ALREADY LED TO INJURY AND COULD LEAD TO A DEATH, SOMETHING NEED TO BE DONE BEFORE ANY MORE INJURY'S OCCUR OR WORSE. *TR

Structure › Body
Filed Jul 16, 2019136,000 milesGA

1.DRIVERS DOOR AJAR LIGHT WARNING STAYS ON. 2. HEAD LIGHTS. THE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON HAVE TOO REPEATEDLY SLAM THE DOOR FOR LIGHT TO GO OFF. ALSO HEADLIGHTS GOES OUT AT NIGHT SOMETIME THE RIGHT LIGHT GOES OUT OR THE LEFT SOME TIMES 4TH THEY BOTH WILL GO OUT HAVE TO SWITCH THE KNOB BACK TO OFF POSITION AND THEN TURN BACK ON TO GET THE HEADLIGHTS BACK ON.

Exterior Lighting
Filed Jul 10, 2019120,107 milesTN

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,107.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →