I RECENTLY PURCHASED A 2011 FORD EDGE PRIVATE PARTY. THE VEHICLE WAS DRIVING, STOPPING VERY WELL FOR THE TEST DRIVE. NOW AFTER THE PURCHASE OF THE VEHICLE ON THE WAY HOME, IN A LITTLE TOWN THE BRAKE PEDAL STARTED SINKING TO THE FLOOR AS I WAS BRAKING. IT SEEMED ODD TO ME SO I HAD THE BRAKES BLEED TO BE SURE THERE WAS NO AIR INF THE LINES. NO IMPROVEMENT, ALSO THE BRAKES STILL FUNCTION AS SHOULD JUST THE BRAKE PEDAL HAS TO BE COMPLETELY COMPRESSED ABOUT 1.5 INCHES FROM THE FLOOR TO PROPERLY WORK, BUT THE BRAKES PULL ONE WAY THEN LOCK UP IF COMPRESSED TO QUICKLY. THE BRAKES ONLY ENGAGES 1.5 INCHES FROM FLOOR. ANY RECALLS ON THE BRAKE SYSTEM?
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
NOTIFICATION OF DOOR AJAR AFTER ENTERING CAR ON DRIVER SIDE. ALERT HAPPENS 80 % OF THE TIME WHEN ENTERING THE CAR FROM THE DRIVER SIDE.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE ROLLED TO A STOP BEFORE STRIKING A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO HOLMAN FORD OF TURNERSVILLE (3461 ROUTE 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 469-6461) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOARD NEEDED TO BE INSTALLED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE REPAIRED ON NOVEMBER 28, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,500.
DRIVING VEHICLE AND BRAKES WENT TO THE FLOOR. FORD DEALER HAD IT FOR 7 DAYS AND SAID THEY COULDN'T MAKE THE CAR BRAKES FAIL. PEDAL WAS GOOD AND COULDN'T DO THE EXTENDED WARRANTY ON THE BRAKE BOOSTER. I TOOK CAR TO ANOTHER FORD DEALER AND HE SAID HE WOULD FIX IT UNDER THE EXTENDED WARRANTY RECALL. THEY HAD IT FOR 7 DAYS AND TOLD ME THE PARTS ARE ORDERED AND THEY SAID THEY FIXXED IT BRAKE BOOSTER INSTALLED. NO PAPER WORK TO SIGN YOU ARE GOOD TO GO.1 WEEK LATER NO BRAKES AGAIN THEY SAID IT NEEDED A BRAKE MASTER CYLINDER, PUT IT ON AND 1 WEEK LATER NO BRAKES. CALLED BACK THE DEALER AND THE SERVICE REP SAYS HE COULDN'T FIND WHERE THE BRAKE BOOSTER HAD BEEN REPLACED. HE MADE AN APPOINTMENT TO SEE THE CAR AND WHEN WE GOT THERE THEY HAD NO RECORD OF AN APPOINTMENT AND SAID MIKE DOESN'T WORK HERE ANYMORE. STILL CAR HAS NO BRAKES AT PEDAL SOMETIMES YOU CAN PUMP THE PEDAL TO GET SOME BRAKES.BRAKES HAVE BEEN BLED ETC
REAR HATCHBACK DOOR FALLS
I HAVE HAD ONGOING ISSUES WITH THE BRAKES GOING ALL THE WAY TO THE FLOOR, WITH THE LATEST ISSUE BEING THE 5TH OCCURRENCE. I WAS ON A DIRT ROAD AND WENT OVER A SPEED BUMP BEFORE PULLING INTO A PARKING LOT, AND MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE STILL SOFT WHEN I WENT TO PARK. FORD REPLACED THE BRAKE BOOSTER BACK IN 2016, AND IT WAS REPLACED A SECOND TIME IN JULY 2018. I HAVE HAD THE INTERMITTENT ISSUE OF BRAKES GOING ALL THE WAY TO THE FLOOR, HAPPENING MOST OFTEN, AFTER I GO OVER A SPEED BUMP. MY CAR IS IN SERVICE AS OF THIS MOMENT, AND LIKE MANY OTHERS, THE MECHANIC CANNOT REPLICATE THE PROBLEM. FROM ALL I HAVE READ, IT SOUNDS LIKE THE ISSUE IS THE FAULTY HYDRAULIC CONTROL UNIT, BUT OF COURSE, THERE HAS BEEN NOT A PEEP FROM FORD STATING THIS IS AN ISSUE. I DRIVE ALL OF THE TIME FOR MY JOB, AND CANNOT AFFORD TO BE IN AN UNSAFE VEHICLE. I, LIKE OTHERS, HAVE PUT WAY TOO MUCH TIME AND MONEY INTO REPAIRS, TOWING COSTS AND RENTAL CAR EXPENSES. I AM STRONGLY CONSIDERING CUTTING MY LOSSES AND BUYING A NEW VEHICLE.
2011 FORD EDGE. THE REAR DRIVERS SIDE DOOR SETS OFF THE OPEN DOOR SENSOR EVEN WHEN THE DOOR IS FULLY CLOSED. THE INTERIOR LIGHTS WILL STAY ON AND WILL ONLY SHUT OFF IF YOU CLOSE THE DOOR ABOUT 20 TIMES EVERY TIME YOU GET INTO THE CAR.
BRACKE LIGHT, AND ABS LIGHT COMES ON. WE THINK ITS THE CONTROL MODULE AND INTERNAL ELECTRONIC FAILURE. BACK UP CAMERA HAS NOT WORKED IN A VERY LONG TIME. I AM TOLD ITS VERY EXPENSIVE. ANOTHER LADY WHO WAS AT THE SAME MECHANIC HAD THE SAME PROBLEM. IM DISTURBED AND NOT HAPPY WITH ECLECTRONIC FAILURE. I DONT THINK ITS NORMAL. CAN YOU DO ANYTHING TO RESOLVE THIS PROBLEM?
OVER THE PAST 3 MONTHS MY BRAKE PEDAL WILL TRAVEL 2X OR 3X THE DISTANCE AND I HAVE TO APPLY MUCH MORE FORCE TO GET MY CAR TO STOP. I HAD MY BREAKS REPLACED THE THE ISSUE CONTINUES. SOMETIMES THE PEDAL WILL DROP ALL THE WAY TO THE FLOOR, I FOUND A FORD ISSUE DESCRIBING THE EXACT PROBLEM WITH THE BREAK BOOSTER UNDER THIS NAME: CUSTOMER SATISFACTION PROGRAM 13N02 CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT FROM MAY 3, 2010 THROUGH MARCH 28, 2013. AFFECTED VEHICLES ARE IDENTIFIED IN OASIS. BUT AFTER WORKING WITH THE DEALER AND 3 PHONE CALLS INTO FORD CUSTOMER SERVICE THEY TELL ME MY CAR IS NOT INCLUDED IN THE PROGRAM. EVEN THOUGH IT WAS MADE IN THE OAKVILLE ASSEMBLY PLANT AND IN 2011.
I'VE HAD SEVERAL BREAKING ISSUES SINCE BUYING THE CAR EARLIER 2018. I WISH I WOULD HAVE RESEARCHED THE BRAKE ISSUES WITH THE 2011 EDGE I WOULD HAVE CHOSE A DIFFERENT VEHICLE. IT WAS VERY SLICK OUT AND MY HUSBAND SLID THROUGH A STOP LIGHT WHEN THE BRAKES FAILED. THEY WERE SOFT AND SPONGY AND WENT STRAIGHT TO THE FLOOR. WE CHANGE THE BRAKE PADS PAID A MECHANIC TO CHANGE THE MASTER CYLINDER NOT ONCE BUT TWICE BECAUSE WE CONTINUE TO HAVE SOFT BRAKES. HAD A MECHANIC BLEED THE BRAKES SAYING ARE WAS IN THE LINES STILL AN ISSUE. THE BOOSTER HAS BEEN REPLACED WITH THE RECALL AND THEY WILL NOT REPLACE IT A SECOND TIME. NOW THEY WANT TO REPLACE THE HYDRAULIC CONTROL UNIT. THE QUOTE IS $1,650. MY HUSBAND HAS BEEN SCARED TO DEATH TO DRIVE THE VEHICLE AND I AM NOT ALLOWED DUE TO THE FAULTY BRAKING. WE HAVE RAN OFF THE ROAD TWICE BY PEOPLE STOPPING SUDDENLY AND NOT BEING ABLE TO BREAK.
AT APPROXIMATELY 90,000 MILES 2011 FORD EDGE WAS TAKEN IN TO KEARNY PEARSON FORD (SAN DIEGO) FOR ROUTINE SERVICE AND WAS NOTIFIED OF BRAKE BOOSTER RECALL AND THAT BOOSTER WAS REPLACED. AT APPROX. 95,000 MILES WAS DRIVING ON THE HIGHWAY AND BRAKES FAILED AND FORTUNATELY WAS ABLE TO SWERVE INTO MEDIAN TO AVOID COLLISION. THE PEDAL TOO EASILY WENT ALL THE WAY TO THE FLOOR WITHOUT SLOWING THE VEHICLE. AFTER PUMPING THE BRAKES THEY FINALLY ENGAGED BUT TOOK ALL MY LEG STRENGTH TO PRESS AND STOP THE VEHICLE. KEARNY PEARSON FORD INSPECTED AND FOUND THAT THE BRAKE BOOSTER WAS NOT ACTUALLY REPLACED - SO THEY REPLACED PER THE WELL DOCUMENTED RECALL. ABOUT 1,500 MILES LATER THE RIGHT REAR BRAKE CLIPS HOLDING THE PAD IN PLACE FELL OFF AND KEARNY PEARSON REPLACED. 1,500 MILES AFTER THAT THEY FELL OFF AGAIN TO WHICH KEARNY PEARSON REPLACED AND ATTACHED WITH ADHESIVE. NOW, 2,000 MILES AFTER THAT I HAD ANOTHER SUDDEN BRAKE FAILURE. THERE WAS NO WARNING OR INDICATION. WHILE ON THE FREEWAY THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE BRAKES PICKING UP. AGAIN NEEDING TO PUMP THE BRAKES TO GET IT TO STOP AND ONLY BARELY SLOWING WHILE PEDAL WAS FULLY COMPRESSED TO THE FLOOR. THE CAR IS NOT SAFE TO CONTINUE DRIVING. KEARNY PEARSON HAS SAID THE PROBLEM IS A FAULTY HYDRAULIC CONTROL BRAKING UNIT THAT IS SEPARATE FROM THE BOOSTER RECALL AND A $1,300 FIX. I QUESTION WHETHER THE THE BOOSTER WAS THE REAL PROBLEM IN THE FIRST PLACE OR THE HYDRAULIC CONTROL UNIT IS THE ACTUAL CULPRIT WITH
I NEARLY REAR ENDED A SEMI TRUCK AT A HIGH RATE OF SPEED DUE TO EXTREMELY WEAK BRAKE PRESSURE. HAD TO SWERVE OFF ROAD AND USE PARKING BRAKE TO STOP. FORD ISSUED RECALL 13N02 FOR THE BRAKE BOOSTER CLAIMING THAT A SYMPTOM OF A FAILED BOOSTER IS A 'SPONGY' BRAKE PEDAL. THE DEALER CONTRADICTS THIS BY SAYING A FAILED BOOSTER WOULD RESULT IN A STIFF PEDAL. I HAD MY VEHICLE INSPECTED AT WRAY FORD IN BOSSIER CITY AND THEY ARE TELLING ME THAT IT'S THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT AND THAT IT'S NOT COVERED UNDER THE RECALL. AFTER DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. IT SEEMS THAT FORD MAY HAVE GOTTEN THE ORIGINAL RECALL WRONG OR THEY NEED TO ISSUE A NEW RECALL FOR THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT.
DRIVER DOOR AJAR SENSOR STAYS ON WHEN VEHICLE IS TURNED ON AND IN MOTION.
DRIVE BELT WAS SHREDDED AND GOT IT REPLACED THE NEXT DAY I WAS DRIVING AND MY CAR STALLED IN MIDDLE OF THE HIGHWAY AND I WAS ABLE TO DRIVE IT TO A SHOP WHERE I HAD THE CAR CHECKED AND NOW IT IS THROWING ALL KINDS OF CODES. THE CAR KEEPS STALLING AND HESITATING CONSTANTLY
THE ON SCREEN DOOR AJAR WARNING SHOWS DOOR OPEN WHEN NON EXISTS. THIS KEEPS THE DOME LIGHTS FROM SHUTTING OFF AND CAN INTERFEAR WITH UNLOCKING OR OPENING OTHER DOORS WITH THE REMOTE. SOMETIMES THE DOME LIGHT DOME LIGHT STAYS ON LEAVING MY BATTERY DEAD AND ME STRANDED.
CAR CONTINUOUSLY SAYS THAT IT NEEDS TO BE SHIFTED INTO PARK EVEN THOUGH IT IS ALREADY IN PARK.
STALLS AND WON'T ACCELERATE WHILE GOING DOWN THE ROAD. JUST IDLES REAL ROUGH. CAN ONLY COAST TO A STOP. CAN'T STEER. WRENCH COMES ON THE DISPLAY. EVERYTHING I HAVE READ SAID IT IS PROBABLY THE THROTTLE BODY. HAS LESS THAN 40,000 MILES.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE FAILED TO STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK FORD LINCOLN (949-472-5200, LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618), BUT THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO KEARNY PEARSON FORD (858-560-5544, LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111) WHERE THE BRAKE BOOSTER WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.
I HAVE RECEIVED FAULTY ERROR MESSAGES ON THE VEHICLE, FOR EXAMPLE THE OTHER DAY I WAS DRIVING DOWN THE ROAD AND THE LIGHT CAME ON LIKE THE CAR WAS OVERHEATED HOWEVER THERE WAS NO SMOKE COMING FROM THE CAR AND THE TEMPERATURE GAUGE NEVER MOVED UP. MY PASSENGER CAR DOOR LIGHT SENSOR SAYS THAT THERE IS A DOOR AJAR WHEN ALL DOORS ARE CLOSED WHETHER THE VEHICLE IS STATIONARY OR DRIVING ALONG THE CITY STREET. WHEN I OPEN THE FRONT PASSENGER DOOR AND CLOSE IT SOMETIMES THE INSIDE LIGHTS REMAIN ON IN THE VEHICLE.
DRIVING TO WORK ON STREETS AND CAME TO A STOP LIGHT ,HIT MY BRAKES AND THE DID NOT STOP. AFTER HITTING MY BRAKES A COUPLE MORE TIMES MY CAR STOPPED. MY BRAKES WERE DOWN AS FAR AS THEY COULD GO. TOOK CAR TO FORD DEALER AND WAS TOLD IT WAS A MODULAR THAT NEED TO BE REPLACED FOR $1400.00 .I THINK IS TO MUCH FOR A SENIOR CITIZEN TO PAY.
AFTER BREAKING SOMEWHAT HARD TO AVOID AN INCIDENT THE BREAK PEDAL WAS INCREDIBLY "SPONGY" AND WOULD NEED TO GO TO THE FLOOR TO ENGAGE THE BREAKS. TWO MECHANIC SHOPS, OTHER THAN THE DEALERSHIP, INSPECTED AND DETERMINED THAT THE POWER BOOSTER MAY BE THE ISSUE AN INFORMED US THAT THERE WAS A RECALL 13N02 FOR THIS VEHICLE. TOOK IT TO THE DEALERSHIP WHERE THEY DETERMINED IT WAS THE MASTER CYLINDER AND NOT THE POWER BOOSTER. THEN THEY CLAIMED IT WAS THE HYDRAULIC CONTROL UNIT AND THAT NEEDED TO BE REPLACED. OVER $1000 LATER THE PROBLEM WAS SOLVED. AFTER REVIEWING SEVERAL COMPLAINTS ONLINE ABOUT THE HCU IT APPEARS THAT THIS DEVICE IS FAULTY AND IS ACKNOWLEDGED BY FORD HOWEVER THEY HAVE FAILED TO ISSUE AN IMPORTANT RECALL. APPARENTLY THE ALGORITHM FOR A RECALL HAS NOT BEEN MET WITH FAULTY UNITS. THIS FAULTY DEVICE NEEDS TO HAVE A CLASS ACTION ESTABLISHED TO COVER THE FAULTY DEVICES AND FIX THE ISSUE AND NOT TO MENTION THE REIMBURSEMENT TO THE CONSUMER.
DOOR LACH FOR DIRVER SIDE IT WOULD NOT CLOSE. KEEPS DOOR OPEN. MESSAGE WITH AJAR DOOR OPEN. THIS ISSUE OCCURES WHILE DRIVING AS WELL. THIS IS A HAZARD ISSUE. ALSO, KILLS THE BATTERY AS CAR COULD NOT BE LOCKED.
ON FRIDAY SEPTEMBER 28, 2018, OUR 2011 FORD EDGE LIMITED LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING ON A FREEWAY WHILE BEING DRIVEN AT 60 MPH. MY HUSBAND HAD TO "COAST" OFF THE FREEWAY AND CAME TO A DEAD STOP WITHOUT ANY WARNING (E.G. NO CHECK ENGINE OR OTHER LIGHTS TURNED ON) IN THE MIDDLE OF A BUSY INTERSECTION, AT WHICH TIME THE ENGINE BEGAN SMOKING. MANY HOURS LATER WE WERE INFORMED BY A SERVICE TECHNICIAN AT OUR CLOSEST FORD DEALERSHIP, THE THE INTERNAL WATER PUMP HAD FAILED AND FLOODED THE ENGINE WITH COOLANT AND OIL. HE STATED THAT THERE WAS NOTHING WE DID TO CAUSE IT AND NOTHING COULD HAVE PREVENTED IT BECAUSE IT WAS DUE TO A "POOR DESIGN" BY FORD. HE STATED HE HAD SEEN THIS SEVERAL TIMES AND THAT OUR ENGINE WOULD NEED TO BE REPLACED (AT A COST OF ALMOST $9K). INTERNET RESEARCH HAS SHOWN THAT WE ARE NOT THE ONLY PEOPLE TO EXPERIENCE THIS AND THAT THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY FOR THIS VERY ISSUE. AS OF RIGHT NOW, THE CARD IS COMPLETELY DEAD AND CANNOT BE DRIVEN, AND FORD IS REFUSING TO ACCEPT RESPONSIBILITY FOR THEIR NEGLIGENCE.
ABOUT 2 MONTHS AGO MY FRONT PASSENGER DOOR AJAR LIGHT STARTED TO COME ON WHEN THE DOOR WAS CLEARLY CLOSED. IT SINCE INCREASINGLY GOTTEN WORSE TO THE POINT WHERE IT ALWAYS COMES ON ANY TIME THE DOOR IS OPENED, AND SOMETIMES WHILE DRIVING. IT IS A SAFETY HAZARD AT NIGHT WHILE TRYING TO DRIVE AS THE DOME LIGHT WILL NOT TURN OFF, AS WELL AS THE DOORS WILL NOT LOCK, & IT CONTINUES TO DRAIN MY BRAND NEW BATTERY THAT WAS JUST INSTALLED.
I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 40 MPH WHEN AN ORANGE WRENCH POPPED ON MY SCREEN AND WITH NO WARNING MY CAR STARTED JERKING AND SPUTTERING AND THEN QUIT WORKING AND COMPLETELY DECELERATED LIKE I HAD SWITCHED MY CAR IN NEUTRAL. I PRESSED THE GAS AND NOTHING HAPPENED WHEN I WAS IN THE MIDDLE OF AN INTERSECTION! I WAS ABLE TO GET MY CAR OUT OF THE ROADWAY USING SOME OF MY MOMENTUM BUT I WAS LUCKY I WAS NOT ON AN INTERSTATE OR SOMEWHERE ELSE. I WAS TOLD MY THROTTLE BODY NEEDS REPLACING. I LOOKED INTO THIS ISSUES WITH THE 2011 EDGE AND APPARENTLY THERE WAS A NOTICE PUT OUT ON THIS THROTTLE BODY IN OTHER VEHICLES FOR CAUSING THE SAME PROBLEM AND LEADING TO VERY DANGEROUS SITUATIONS, HOWEVER MINE WASN'T INCLUDED EVEN THOUGH I HAD THE EXACT SAME PROBLEM. I TAKE GREAT CARE OF MY CAR - OIL CHANGES EVERY 5,000 MILES AND SPECIAL MAINTENANCE WHEN NECESSARY AND IT DOESN'T EVEN HAVE 100,000 MILES ON IT.
DRIVING 60MPH ON HIGHWAY AND CAR WITHOUT WARNING LOST POWER AND STALLED. ON FREEWAY. VERY DANGEROUS, A SEMI HAD TO SWERVE TO AVOID ME. PUT CAR IN PARK AND AFTER A FEW MINUTES THE CARD STARTED BACK UP AND DROVE WITHOUT PROBLEMS. THIS HAS HAPPENED THREE TIMES WITHOUT WARNING AND AFTER A BIT OF TIME STARTS BACK UP AND DRIVES FINE.
DRIVERS SIDE DOOR AJAR LIGHT IS ON AT ALL TIMES. IT PREVENTS THE INTERIOR LIGHTS FROM GOING OFF. WHICH CAUSES DIFFICULTY DRIVING AT NIGHT OR BACKING UP.IT ALSO CAUSES THE BATTERY TO GO DEAD AND LOCKS ARE NOT SECURE ON THE DOOR
MY SERVICE ADVANCE TRACK LIGHT KEEPS APPEARING THERE WAS A RECALL ON IT ABOUT A YEAR OR TWO BUT WILL NOT BE HONORED..THIS IS AFFECTING MY VEHICLE STABILITY, TRACTION,ABS, AND CONTROL OF THE VEHICLE
THE "DOOR AJAR" WARNING IS BEING DISPLAYED AND DESPITE SLAMMING THE DOOR AS HARD AS POSSIBLE. THIS WARNING IS A RED HERRING SINCE THE PROBLEM IS REALLY THE MALFUNCTIONING DOOR LOCK. WHEN THE WARNING IS THERE, I CANNOT LOCK THE DOOR. THE QUOTES TO FIX THIS ARE RANING FROM $350 TO $500. I CANNOT USE THE CAR IF I CANNOT LOCK THAT CAR. I ALSO DO NOT KNOW : 1. IF I HAPPEN TO GET IT LOCKED, WILL IT UNLOCK. IF IT DOESN'T UNLOCK I WILL BE STRANDED. AND 2) IF THE DOOR IS TRULY AJAR BECAUSE THE LOCK IS FALING IN SOME MANNER, RISK OF THE DOOR OPENING UNEXPECTEDLY EXISTS. THEREFORE I HAVE STOPPED DRIVING MY EDGE. THIS PROBLEM HAPPENS WHEN I START THE CAR. THE PROBLEM HAS BEEN HAPPENING CONTINUALLY FOR ABOUT A WEEK (SINCE ABOUT 9/10/2018)
I WAS DRIVING AND SUDDENLY THE ELECTRICAL SYSTEM JUST SHUT OFF. AND THE PANEL SAID CHECK MANUAL. I WAS DRIVING UP A RAMP IN A PARKING LOT.
TAKATA RECALL THE DOOR AJAR MESSAGE DISPLAYS ON MY 2011 FORD EDGE VEHICLE CONSTANTLY AND THE DOOR IS SHUT. THE LIGHTS STAY ILLUMINATED BECAUSE OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. ALSO I CAN NOT LOCK MY DOORS WHEN I AM INSIDE THE VEHICLE WHEN THE ENGINE IS ON WHICH IS UNSAFE IN MY OPINION. I HAVE SEEN THAT MANY PEOPLE HAVE STATED THIS HAS HAPPENED TO THEIR FORD AS WELL, BUT A RECALL HAS NOT BEEN ISSUED.
DRIVER SIDE DOOR LATCH SENSOR STAY ON INDICATING DOORS IS OPEN EVEN WHEN IT'S ALREADY CLOSED. INTERIOR LIGHTS STAY ON AND DRAINS BATTERY LIFE LEAVING CONSUMERS STRANDED.
SOON AFTER STARTING MY CAR AND PUTTING IT IN REVERSE, THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL THE INTERIOR LIGHTS. THE PASSENGER DOOR LOOKED SECURELY CLOSED, BUT I TRIED CLOSING IT AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR STAYED ON AS WELL AS THE INTERIOR LIGHTS, WHICH MADE IT DIFFICULT TO SEE AT NIGHT. SINCE THEN IT HAS STAYED ON EVERY TIME I DRIVE THE CAR. ADDITIONALLY, I AM NOT ABLE TO LOCK THE CAR DOORS WHEN IT IS IN MOTION BECAUSE OF THIS PROBLEM. I TOOK IT TO THE SHOP AND THEY SAID THE ACTUATOR WAS FAULTY. APPARENTLY THIS IS A WIDE-SPREAD PROBLEM WITH THE FORD EDGE.
I FIRST NOTICED THIS PROBLEM WHEN I TURNED ON THE VEHICLE IN MY GARAGE AND THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTS. EVEN THOUGHT THE DOOR LOOKED TO BE SECURELY CLOSED, I OPENED AND CLOSED THE DOOR AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR AND ALL THE INTERIOR LIGHTS STAYED ON, WHICH MADE SEEING AT NIGHT WHILE DRIVING VERY DIFFICULT AND DANGEROUS. ADDITIONALLY, I WAS UNABLE TO LOCK THE DOORS OF THE CAR BECAUSE OF THIS PROBLEM. THE TECHNICIAN AT THE SHOP SAID IT WAS A FAULTY ACTUATOR AND THAT MANY FORD EDGE'S HAVE HAD THIS PROBLEM.
PLASTIC FUEL TANK LEAK FROM STEEL MOUNTING BRACKET REPAIR TO REPLACE FUEL TANK
MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP SHE PRESSED THE BRAKES THE PEDAL WENT COMPLETELY TO THE FLOOR WITHOUT WARNING. THE VEHICLE WOULD NOT STOP AND NEARLY COLLIDED WITH A ANOTHER VEHICLE. TOOK THE VEHICLE TO FORD AND FOUND THAT IT HAD A FAULTY ABS HYDRAULIC CONTROL UNIT THAT IS ALLOWING FLUID TO BY PASS THE ABS AND NOT STOP THE VEHICLE. VEHICLE HAD BEEN SERVICED PREVIOUSLY IN 2016 FOR A SIMILAR BRAKE FAILURE ISSUE. (BETWEEN 50 AND 60 THOUSAND MILES) THAT TIME IT WAS A FAULTY BRAKE BOOSTER THAT PREVENTED THE VEHICLE FROM BEING ABLE TO STOP. THAT REPAIR WAS COVERED UNDER THE 13N02 EXTENDED WARRANTY 10 YEARS AND 150,000 MILES. THIS TIME FORD IS NOT STANDING BEHIND A PROBLEM THAT COULD HAVE RESULT IN A SERIOUS INJURY OR WORSE.
LOST BRAKE PRESSURE WHILE DRIVING AND COULD NOT STOP WITH SIGNIFICANT PRESSURE ON THE PEDAL. DEALER WAS UNABLE TO FIND CAUSE DESPITE NUMEROUS EXAMPLES OF THE SAME PREVIOUSLY REPORTED BY OTHERS.
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE STOPPING. THIS IS THE SECOND TIME THE BRAKES HAVE FAILED IN TRAFFIC. BRAKE MASTER CYLINDER REPLACED AT 58K, BRAKE BOOSTER REPLACED AT 32K. CURRENT MILEAGE IS 65K. DEALERSHIP UNABLE TO FIND PROBLEM.
I WAS DRIVING HOME ON THE HIGHWAY WHEN TRAFFIC CAME TO AN ABRUPT STOP. I WENT TO APPLY MY BRAKE BUT THE VEHICLE DID NOT SLOW. I HAD TO STOMP AS HARD AS I COULD ON THE BRAKE PEDAL TO STOP BEFORE ALMOST COLLIDING WITH ANOTHER VEHICLE IN FRONT OF ME. CAME WITHIN INCHES OF THE CAR IN FRONT OF ME. ONCE HOME, I PUT THE EDGE IN PARK, I PUSHED THE PEDAL VERY HARD & HEARD A HIGH PITCHED SQUEALING NOISE. INFORMED BY FORD THIS WAS DUE TO THE BRAKE BOOSTER FAILING. I HAD THE BOOSTER REPLACED PREVIOUSLY IN 2016 WITH THE FIRST RECALL AND NOW 2 YEARS AND LESS THAN 15,000 MILES LATER, THE 2ND BOOSTER HAS FAILED. CURRENT MILEAGE IS 74,451 AND I AM NOW ABOUT TO BE ON MY 3 BOOSTER. FORD WILL NOT COVER ANOTHER BREAK BOOSTER EVEN THOUGH EACH SHOULD LAST SOMEWHERE AROUND 100,000 MILES. I SPOKE WITH SERVICE DEPT AND WAS ADVISED THE RECALL REPLACED BOOSTER IS ONLY GUARANTEED FOR 1 YEAR OR 12,000 MILES WHICHEVER COMES FIRST. SERVICE TECH SAID HE COULDN'T DO ANYTHING ABOUT THE ISSUE DUE TO FORD'S POLICY. SO GLAD THE SAFETY OF MY FAMILY'S LIFE IS GOOD FOR 1 YEAR/12,000 WITH MY 3RD BREAK BOOSTER BEING INSTALLED AT MY EXPENSE TODAY. NO WARNINGS NO NOTHING, EDGE JUST WOULDN'T STOP. NOT SURE HOW MANY PEOPLE WILL HAVE TO BE HURT BEFORE SOMEONE WILL DO SOMETHING. FORD IS AWARE OF THE PROBLEM BUT IT'S CHEAPER FOR THEM TO PAY A LAWSUIT SETTLEMENT THAN TO FIX THE ISSUE. I'M SO GLAD I BOUGHT A FORD SO THAT I CAN SHELL OUT $800+ EVERY 2 YEARS FOR ANOTHER BRAKE BOOSTER IF I'M LUCKY ENOUGH TO SURVIVE FINDING OUT IT
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
WHILE MOVING BRAKE PEDAL BECAME HARD AND WOULD NOT STOP VEHICLE FORD HAS A CUSTOMER SATISFACTION PROGRAM NUMBER 13N02 FOR REPAIRS TO FAILING BRAKE BOOSTER FORD ALSO WILL NOT SUPPLY LOANER VEHICLE WHY HASN'T THERE BEEN A RECALL VEHICLE IS AT 71,000 MILES
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC. (1330 NC-66, KERNERSVILLE, NC 27284, (877) 331-8058) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITHIN TWO WEEKS. THE VEHICLE WAS REPAIRED A SECOND TIME AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
THE HEADLIGHTS HAVE NO HORIZONTAL, ONLY VERTICAL ADJUSTMENT ALLOWED AND CAN NOT BE ADJUSTED SO AS TO LIGHT THE ROAD FULL WIDTH WHICH, CAUSES PARKED CARS AND SUCH TO BE OVERLOOKED AND POSSIBLY STRUCK. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS PROBLEM WHEN DRIVING AFTER DARK. THIS IS A MAJOR SAFETY RISK AND SHOULD NOT BE IGNORED. FORD MOTOR CO. MUST BE MADE TO CORRECT THIS PROBLEM.
TAKATA RECALL BRAKES WOULD NOT STOP/ REPLACED POWER BRAKE BOOSTER
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO WINNER FORD (591 S DUPONT HWY, DOVER, DE); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
I TOOK A LEFT TURN TO GET ONTO THE INTERSTATE ON 7/30/18 AT 7:45 AM. WHEN I STARTED TO ACCELERATE TO MERGE ONTO INTERSTATE WITHOUT WARNING MY CAR STALLED AND I WAS NOT ABLE TO ACCELERATE. I WAS ABLE TO PULL OVER THANKFULLY AND TURN MY EMERGENCY LIGHTS ON. MY CAR STARTED TO "JUMP" AND WAS BASICALLY STALLING OUT. I TURNED THE CAR OFF AND THEN AFTER 5 MINUTES I WAS ABLE TO TURN THE CAR BACK ON AND IT RAN FINE. I BROUGHT THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY KEPT IT FOR TWO DAYS. THEY TRIED TO RECREATE THE ISSUE BUT WERE UNABLE TO AND SAID THEY COULD NOT READ THE ERROR ON THE COMPUTER BECAUSE IT HAD BEEN "WIPED" OUT WHEN I RESTARTED MY CAR. THEY TOLD ME TO COME BACK WHEN THE CAR STALLS AGAIN. I FEEL VERY UNSAFE DRIVING A CAR THAT CAN STALL OUT AND LOSE POWER AT ANY MINUTE. I DRIVE A 24 MILE BRIDGE WITH NO SHOULDERS DAILY AND INTERSTATES. I DO NOT FEEL SAFE DRIVING MY SON AROUND IN THIS CAR. FORD WILL NOT DO ANYTHING FOR ME UNTIL THE CAR STALLS AGAIN. THEY TOLD ME NOT TO TURN IT OFF AND "LIMP" IT TO THE DEALERSHIP(DRIVE IT SLOWLY).
I WAS DRIVING TO WORK WHEN I HEARD A LOUD BOOM. AT FIRST I THOUGHT I HAD BLOWN A TIRE, BUT MY VEHICLE WAS NOT SHAKING LIKE I HAD, I LOOKED IN THE BACK SEAT TO MAKE SURE MY SON WAS OK AND THAT IS WHEN I NOTICED MY SUN ROOF HAD SHATTERED. NOTHING HIT IT, IT JUST SHATTERED ON ITS OWN.
I WAS DRIVING DOWN THE ROAD TAKING MY CHILD TO DAYCARE AND THEN GOING TO WORK LIKE WE DO EVERY DAY, WHEN THE VEHICLE STOPPED ACCELERATING. IT DIDN'T DIE, BUT IT JUST WOULDN'T LET ME ACCELERATE ANYMORE. I HAD TO TURN ON MY HAZARD LIGHTS AND GET OFF THE ROAD AS BEST AS I COULD SEEING AS HOW THERE WAS NO SHOULDER FOR ME TO PULL OVER ON. I PUT THE VEHICLE IN PARK AND RESTARTED IT AND IT DROVE FINE AFTER THAT. I'VE LOOKED UP MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE SO I'M WORRIED THAT IT WILL CONTINUE HAPPENING AND WE MIGHT NOT BE SO LUCKY THE NEXT TIME. OF COURSE I JUST SURPASSED MY 100,000 WARRANTY SO THERE'S NO TELLING WHAT IT WILL COST TO FIX IT. SURELY FORD KNOWS THIS IS AN ISSUE THAT THOUSANDS OF THEIR CUSTOMERS WITH THIS SAME VEHICLE ARE HAVING. I'M NOT SURE WHY THEY HAVEN'T DONE ANYTHING ABOUT IT YET.
AS I WAS TRAVELLING HOME FORM VACATION MY CHECK LIGHT CAME ON. I PULLED OVER AND CHECKED THE CAR MANUAL FOR THE SIGNIFICANCE OF THIS WARNING. THE MANUAL STATED THAT, "IF THIS WARNING STAYS ILLUMINATED, THEN IT MEANS THAT THE CAR IS DUE FOR A SERVICE MAINTENANCE. IF THE WARNING CONTINUES TO BLINK, THEN SERVICE IMMEDIATELY." I CONTINUED TO DRIVE FOR ANOTHER 5 MILES AND NOTICED THAT THE CAR WAS IDLING LOW AND RUNNING ROUGH. I CAME TO A RED LIGHT AND THE WARNING SIGN FOR AN OVER HEATED ENGINE APPEARS. I HAD THE CAR TOWED TO A AUTOMOTIVE FACILITY AND WAS TOLD THAT THE WATER PUMP HAD BROKEN AND THAT MY ANTI FREEZE AND OIL HAD MIXED TOGETHER AND CIRCULATED THROUGH THE ENTIRE ENGINE PRETTY MUCH DAMAGING THE ENTIRE ENGINE. THE COST ESTIMATE TO HAVE A NEW ENGINE INSTALLED WOULD BE OVER $10,000, DUE TO THE WATER PUMP BEING INCASED IN THE ENGINE. THIS CAR HAD ONLY HAD 130,000 MILES ON IT, AND I REGULARLY KEPT UP WITH SERVICE ON THE VEHICLE. UPON ON LINE RESEARCH, IT IS MY UNDERSTANDING THAT FORD IS MORE THAN AWARE OF THIS ISSUE AND CONTINUES TO NOT DO ANYTHING ABOUT IT. I HAD THE CAR TOWED TO MY HOME AND IT WILL NOW SIT THERE UNTIL I CAN REDUCE THE AMOUNT OWED ON THE VEHICLE AND TRADE IT IN. THE WORST PART OF THIS IS, THAT THERE WAS NO TYPE OF WARNING WHATSOEVER, NOR DID FORD EVER MAKE ME AWARE OF THIS BEING A PROBLEM IN THIS VEHICLE.
DRIVERS DOOR AJAR SWITCH DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →